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PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

PSE | LOG IN TO YOUR PSE ACCOUNTMY ACCOUNTCREATE ONLINE ACCOUNT Your PSE account login can help you to view your bill, set your preferences, enroll in paperless billing, get outage or usage alerts

and more.

PSE | PAY YOUR BILL ONLINE Use your debit or credit card to pay your electric or natural gas bill online. Search by your account number and ZIP code to get started. PSE | COVID-19 ASSISTANCE INFORMATION We will work with customers on options such as payment plans and choosing a new bill date. Read more. If you have additional questions about COVID-19 support, not covered by the resources above, please contact the Utilities and Transportation Commission Consumer Hotline: 1-888-333-WUTC (9882) or consumer@utc.wa.gov for bill assistance

information.

PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | ASSISTANCE PROGRAMS The Crisis Affected Customer Assistance Program was created to help customers who may be unemployed, partially unemployed, or cannot work due to the COVID-19 pandemic. This program allows customers to receive a one-time credit up to $1,000. The amount received is determined by your average monthly usage from March 2019 to August 2019. PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

PSE | PSE SETS BEYOND NET ZERO CARBON GOAL PSE sets "Beyond Net Zero Carbon" goal Company targets net zero carbon emissions, including natural gas sold to customers, by 2045. BELLEVUE, Wash. (1/21/2021) Puget Sound Energy has set an aspirational goal to be a Beyond Net Zero Carbon company by 2045: PSE will target reducing its own carbon emissions to net zero and go beyond by helping other sectors to enable carbon reduction PSE | CARBON BALANCE FOR YOUR HOME Carbon Balance. Participating in the Carbon Balance program lets you reduce your carbon footprint by purchasing third-party verified carbon offsets from local projects that work to reduce or capture greenhouse gases. For as little as $3 a month added to your monthly bill, you can help reduce greenhouse gas emissions in the Northwest. PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

PSE | LOG IN TO YOUR PSE ACCOUNTMY ACCOUNTCREATE ONLINE ACCOUNT Your PSE account login can help you to view your bill, set your preferences, enroll in paperless billing, get outage or usage alerts

and more.

information.

property.

PSE | PSE SETS BEYOND NET ZERO CARBON GOAL PSE sets "Beyond Net Zero Carbon" goal Company targets net zero carbon emissions, including natural gas sold to customers, by 2045. BELLEVUE, Wash. (1/21/2021) Puget Sound Energy has set an aspirational goal to be a Beyond Net Zero Carbon company by 2045: PSE will target reducing its own carbon emissions to net zero and go beyond by helping other sectors to enable carbon reduction PSE | CARBON BALANCE FOR YOUR HOME Carbon Balance. Participating in the Carbon Balance program lets you reduce your carbon footprint by purchasing third-party verified carbon offsets from local projects that work to reduce or capture greenhouse gases. For as little as $3 a month added to your monthly bill, you can help reduce greenhouse gas emissions in the Northwest. PSE | SMART THERMOSTAT REBATE Take control of your energy use and save. Manage your home's energy by purchasing a new smart thermostat at participating retail stores, including online retailers, and receive a $75 rebate on select models from PSE. Wi-Fi enabled smart thermostats work with your existing heating system to help you keep tabs on the temperature from anywhere

via a mobile app.

PSE | ASSISTANCE PROGRAMS The Crisis Affected Customer Assistance Program was created to help customers who may be unemployed, partially unemployed, or cannot work due to the COVID-19 pandemic. This program allows customers to receive a one-time credit up to $1,000. The amount received is determined by your average monthly usage from March 2019 to August 2019. PSE | NEW CUSTOMER WELCOME AND RESOURCES Explore your account. Your account is a one-stop shop to set your preferences, stay connected with us and get energy insights about your usage. Set billing and payment options to match your preferences to pay your bill online. Get notifications when you lose power and when it's been restored anyway you like; phone, text, email or all three. PSE | CONSTRUCTION PROCESS STEPS, FAQS Unsure if gas or electric service is available in your area or just have a general question? Use our inquiry form and we will respond within one business day. INQUIRY FORM >. Contact Construction Services. 1-888-321-7779 (7 a.m. to 5 p.m., Monday – Friday) Inquiry

Form.

PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Document name Date Description Additional versions; 4554: 3/1/2018: Natural gas safety information: Requirements for creating a safe worksite and additional precautions that should be taken when working with or around your PSE gas service. PSE | OUTAGE MAP AND RESTORATION TIMES Report a power outage to Puget Sound Energy or see where the power is out. You can use the PSE outage map to see current outages, as well as restoration times. Restoration times are estimates. During a major storm, it can take 24 hours or longer to provide updated information on power restoration. PSE | UNDERGROUND ELECTRIC CABLE REPLACEMENT Before construction: If a cable replacement project is planned for your neighborhood, nearby customers will be provided advanced notice of the work via a letter or postcard.; To prepare for this work, crews will be in neighborhoods surveying the project area and marking underground utilities with brightly colored paint or flags.; If your property is directly affected by a CRP project PSE | ACQUIRING NEW ENERGY SOURCES Procuring new energy supply. To meet the anticipated energy needs of our region in the coming years, PSE must acquire new sources of energy. We have several strategies for acquiring additional energy, approaches that meet your long-term demands for electricity and

natural gas

PSE | PUGET SOUND ENERGY | WHAT TO DO ABOUT DOWNED POWER LINES If you come across a downed power line, assume it's energized and stay as far away as possible. Do not attempt to fix or move the line yourself. Instead, call 911 or Puget Sound Energy. Leave everything to utility professionals and emergency personnel. Do not attempt to drive

over downed lines.

PSE | HIGH EFFICIENCY HEAT PUMPS An air-source heat pump is a high-efficiency heating and cooling system that can deliver between one-and-a-half and three times more heat energy to a home than the electrical energy it uses. A less efficient panel of electric coils kicks in to provide additional indoor heating when outdoor temperatures fall below 40 degrees

Fahrenheit, so it's

PSE | STARTING SERVICE ON BEHALF OF YOUR TENANT Owner allocation form. To start new service on behalf of your tenant, a completed signed authorization form is required prior to executing the Start Service transaction. In addition, signing up for an Owner Allocation Form with PSE ensures that there is no lapse in service and financial responsibility while allowing you to manage your properties online through MyPSE. PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

PSE | PAY YOUR BILL ONLINE Use your debit or credit card to pay your electric or natural gas bill online. Search by your account number and ZIP code to get started. PSE | HELP DURING THE PANDEMIC For additional COVID-19 resources available outside of PSE, please visit covid19helpwa.org. Contact the Washington Utilities and Transportation Commission (WUTC) at 888-333-WUTC (9882), consumer@utc.wa.gov, www.utc.wa.gov, or PO Box 47250, Olympia, WA

98504-7250.

PSE | COVID-19 ASSISTANCE INFORMATION We will work with customers on options such as payment plans and choosing a new bill date. Read more. If you have additional questions about COVID-19 support, not covered by the resources above, please contact the Utilities and Transportation Commission Consumer Hotline: 1-888-333-WUTC (9882) or consumer@utc.wa.gov for bill assistance

information.

PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

PSE | SMART THERMOSTAT REBATE Take control of your energy use and save. Manage your home's energy by purchasing a new smart thermostat at participating retail stores, including online retailers, and receive a $75 rebate on select models from PSE. Wi-Fi enabled smart thermostats work with your existing heating system to help you keep tabs on the temperature from anywhere

via a mobile app.

BUILDER/OWNER/DEVELOPER RESPONSIBILITIES Effective: 06/01/19 Canceling: 03/01/17 Page 1 of 6 JUE 2019 Electric underground service installation requirements (FORM 6080) CALL PSE S CUSTOMER CONSTRUCTION SERVICES AT 1-888-321-7779 OR VISIT PSE.COM/CUSTOMERCONSTRUCTION FOR MORE INFORMATION. RESIDENTIAL GAS SERVICE APPLICATION Billing Address. Property Owner (Business or Individual) Authorized Representive Name if Owner is Business. Project Address (Parcel Number if Address is not Assigned) City PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

98504-7250.

information.

PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

via a mobile app.

BUILDER/OWNER/DEVELOPER RESPONSIBILITIES Effective: 06/01/19 Canceling: 03/01/17 Page 1 of 6 JUE 2019 Electric underground service installation requirements (FORM 6080) CALL PSE S CUSTOMER CONSTRUCTION SERVICES AT 1-888-321-7779 OR VISIT PSE.COM/CUSTOMERCONSTRUCTION FOR MORE INFORMATION. RESIDENTIAL GAS SERVICE APPLICATION Billing Address. Property Owner (Business or Individual) Authorized Representive Name if Owner is Business. Project Address (Parcel Number if Address is not Assigned) City PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

PSE | PUGET SOUND ENERGY RATES Puget Sound Energy's electric and natural gas rates reflect a combination of many items: delivering the energy you use, the price of the energy itself, and PSE’s overall operating and capital costs — including maintaining and upgrading our systems. Learn more about our

current rates.

contact us below.

PSE | UNDERGROUND ELECTRIC CABLE REPLACEMENT Before construction: If a cable replacement project is planned for your neighborhood, nearby customers will be provided advanced notice of the work via a letter or postcard.; To prepare for this work, crews will be in neighborhoods surveying the project area and marking underground utilities with brightly colored paint or flags.; If your property is directly affected by a CRP project PSE | STARTING NEW PSE SERVICE AS A LANDLORD Please select one of the options below: A tenant. A new tenant is moving into one of my rental properties. Myself as the owner. I'm starting or resuming service in my name at one of the properties I own. I'm a property manager. I'm starting service for the owner of a property I manage. Back. PSE | CARBON BALANCE FOR YOUR HOME Carbon Balance. Participating in the Carbon Balance program lets you reduce your carbon footprint by purchasing third-party verified carbon offsets from local projects that work to reduce or capture greenhouse gases. For as little as $3 a month added to your monthly bill, you can help reduce greenhouse gas emissions in the Northwest. PSE | BAKER RIVER HYDROELECTRIC PROJECT Project contact: Jory Oppenheimer, Project Manager. 1.888.404.8773. major.projects@pse.com. Baker River Visitor and Interpretation Center. Baker River Visitor and Interpretation Center. April 2021- PSE is building the new Baker River Visitor and Interpretation Center (Center), which is anticipated to be complete in the fall of 2021. PSE | HIGH EFFICIENCY HEAT PUMPS An air-source heat pump is a high-efficiency heating and cooling system that can deliver between one-and-a-half and three times more heat energy to a home than the electrical energy it uses. A less efficient panel of electric coils kicks in to provide additional indoor heating when outdoor temperatures fall below 40 degrees

Fahrenheit, so it's

ENERGY SYSTEM RESTORATION PLAN Energy System Restoration Plan Puget Sound Energy Rev 11/15/2019 Information Classification: Public 2 IV. PSE Commitments PSE has made PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

98504-7250.

information.

PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

via a mobile app.

outages as well.

98504-7250.

information.

PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

via a mobile app.

BUILDER/OWNER/DEVELOPER RESPONSIBILITIES Effective: 06/01/19 Canceling: 03/01/17 Page 1 of 6 JUE 2019 Electric underground service installation requirements (FORM 6080) CALL PSE S CUSTOMER CONSTRUCTION SERVICES AT 1-888-321-7779 OR VISIT PSE.COM/CUSTOMERCONSTRUCTION FOR MORE INFORMATION. RESIDENTIAL GAS SERVICE APPLICATION Billing Address. Property Owner (Business or Individual) Authorized Representive Name if Owner is Business. Project Address (Parcel Number if Address is not Assigned) City PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

current rates.

contact us below.

PSE | UNDERGROUND ELECTRIC CABLE REPLACEMENT Before construction: If a cable replacement project is planned for your neighborhood, nearby customers will be provided advanced notice of the work via a letter or postcard.; To prepare for this work, crews will be in neighborhoods surveying the project area and marking underground utilities with brightly colored paint or flags.; If your property is directly affected by a CRP project PSE | PSE SIGNS AGREEMENT TO PURCHASE 350 MEGAWATTS OF PSE signs agreement to purchase 350 megawatts of wind energy from Montana project. BELLEVUE, Wash. (6/2/2021) Puget Sound Energy will soon add 350 MW of wind energy, increasing its portfolio of owned and contracted wind to 1,500 MW. PSE | STARTING NEW PSE SERVICE AS A LANDLORD Please select one of the options below: A tenant. A new tenant is moving into one of my rental properties. Myself as the owner. I'm starting or resuming service in my name at one of the properties I own. I'm a property manager. I'm starting service for the owner of a property I manage. Back. PSE | CARBON BALANCE FOR YOUR HOME Carbon Balance. Participating in the Carbon Balance program lets you reduce your carbon footprint by purchasing third-party verified carbon offsets from local projects that work to reduce or capture greenhouse gases. For as little as $3 a month added to your monthly bill, you can help reduce greenhouse gas emissions in the Northwest. PSE | BAKER RIVER HYDROELECTRIC PROJECT Project contact: Jory Oppenheimer, Project Manager. 1.888.404.8773. major.projects@pse.com. Baker River Visitor and Interpretation Center. Baker River Visitor and Interpretation Center. April 2021- PSE is building the new Baker River Visitor and Interpretation Center (Center), which is anticipated to be complete in the fall of 2021. ENERGY SYSTEM RESTORATION PLAN Energy System Restoration Plan Puget Sound Energy Rev 11/15/2019 Information Classification: Public 2 IV. PSE Commitments PSE has made PSE | WELCOME TO PUGET SOUND ENERGYMY ACCOUNTSIGN INOUTAGESPAY AS GUESTMORE WAYS TO PAYCONTACT US Welcome to Puget Sound Energy. Start, stop or transfer your power and electric service. If you are already a PSE customer, you can sign in to your PSE account to access billing information, payment options, conservation tips and much more. Get updated information about power

outages as well.

98504-7250.

PSE | START SERVICE AT YOUR HOME To start service, we may ask you for: Your name. Your telephone number. The address where you're starting service. Your source of income and length of employment. Information to help us identify you, like your driver's license or passport number, military ID, tax ID PSE | GET REBATES TO LOWER YOUR PSE BILLS The more energy-efficient your home becomes, the lower your bills can get. For personalized advice, call an Energy Advisor at 1-800-562-1482, Monday through Friday from 8 a.m. to 5 p.m. Download a complete 2021 overview of all residential energy efficiency rebates and programs. These rebates apply to existing single family properties

only.

PSE | START SERVICE AS A TENANT OR AN OWNER JOIN OUR TEAM. Apply today to join a team dedicated to service and excellence across Washington state. PSE | TECHNICAL RESOURCES FOR CONSTRUCTION Reference these guides for current standards and specifications for utility installation on a commercial, industrial or residential

property.

PSE | APPLIANCE REBATES AND RECYCLING ASK AN ENERGY ADVISOR. Have questions about PSE's green options, including energy efficiency tips and rebates, contractor referrals, electric cars and renewable energy options? We're here to help. Call us at 1-800-562-1482, Monday through Friday 8 a.m. to 5 p.m. or

contact us below.

PSE | HOME HEATING REBATES Integrated space and water heat system. View all rebates. These rebates apply to existing single family properties only. Single family new construction, multifamily (five or more attached units) and commercial accounts are not eligible. Please allow 4-6 weeks for processing. Rebates for multifamily buildings, apartments or condos,

click here.

outages as well.

98504-7250.

only.

property.

contact us below.

click here.

PSE | WATER HEATER REBATES AND OFFERS Natural gas tankless water heater. VIEW OPTIONS. These rebates apply to existing single family properties only. Single-family new construction, multifamily (five or more attached units) and commercial accounts are not eligible. Please allow 4-6 weeks for processing. For rebates for multifamily buildings, apartments or condos, click here. PSE | CORPORATE INFORMATION AND FACTS About us. During our more than 145-year history one thing has remained constant: PSE's focus on safe, reliable, affordable energy service. And we're proud of our legacy: a commitment to great customer service and helping to make our communities better places to live and work. PSE | CRISIS AFFECTED CUSTOMER ASSISTANCE PROGRAM (CACAP) As the pandemic continues to impact our communities, we understand the ongoing struggles facing our customers. Paying bills can be stressful, but especially during these uncertain times. PSE | BUILDING PROJECT STEPS AND APPLICATIONS PSE will coordinate the installation or modification of your gas or electric service. COMPLETE. Final steps to project completion: Customer obtains municipal inspection. PSE coordinates meter installation following municipal inspection. Provide your feedback by completing the PSE construction survey. PSE CONNECTION COMPLETE! PSE | GET REBATES TO LOWER YOUR PSE BILLS Whether you're buying a home, remodeling or just looking to spend less, you can use PSE's valuable rebates and offers to save on energy efficiency upgrades to your living space. The more energy-efficient your home becomes, the lower your bills can get. That means more cash

in your pocket.

PSE | PSE OFFERS BILL ASSISTANCE FOR CUSTOMERS IMPACTED BY PSE offers bill assistance for customers impacted by COVID-19 . BELLEVUE, Wash. (4/13/2020) Puget Sound Energy will make funds available to help customers who have been impacted by the COVID-19 pandemic through its Crisis-Affected Customer Assistance Program

(CACAP).

click here.

PSE | SERVICE TRANSFER ACCOUNT IDENTIFICATION Sign into you online Puget Sound Energy account to continue the process of starting service at your home or business. If you don't have an online account, you can use the 12-digit account number on

your PSE

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(CACAP).

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current rates.

contact us below.

Fahrenheit, so it's