MEDICAL GROUP MANAGEMENT ASSOCIATION X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 PHYSICIAN COMPENSATION PLAN ESSENTIALS FOR 2021 MARKET FORCES X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

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MGMA medical practice management resources and tools help you make informed decisions, attract, educate and retain staff, and support your career and practice.

SCHEDULING - MGMA

What was the average scheduled appointment slot-time length (in minutes) for: New patient visits: Indicate the average amount of time in minutes that was scheduled for new patient visits. Established patient visits: Indicate the average amount of time in minutes that was scheduled for established patient visits. Preventive care visits: Indicate the average amount of time in minutes that was

STATE LEADERS

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 MEDICAL PRACTICES LOOK TO CLINICAL SUPPORT STAFF TO X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 RENTAL OF OFFICE SPACE EXCEPTION X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 CENTRALIZED CALL CENTER Centralized Call Center . Strategic Business Plan . Cole Niehus, MGA FACMPE . July 31, 2019 . This paper is being submitted in partial fulfillment of the requirements of Fellowship in

MGMA-ACMPE

MGMA-ACMPE . Code of Ethics (as approved by the MGMA-ACMPE Board of Directors – September 29, 2015) 1. Code of Ethics Framework. To support the mission of MGMA -ACMPE (“Association”), KEEPING SCORE: UTILIZING KEY PERFORMANCE INDICATORS TO 1 KEEPING SCORE: Utilizing Key Performance Indicators to Transform Your Revenue Cycle Lori Zindl, President efficientC, Pewaukee, WI Lori Zindl does not have a financial conflict to report at this time. MEDICAL GROUP MANAGEMENT ASSOCIATION X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 PHYSICIAN COMPENSATION PLAN ESSENTIALS FOR 2021 MARKET FORCES X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

REVENUE CYCLE

MGMA medical practice management resources and tools help you make informed decisions, attract, educate and retain staff, and support your career and practice.

SCHEDULING - MGMA

What was the average scheduled appointment slot-time length (in minutes) for: New patient visits: Indicate the average amount of time in minutes that was scheduled for new patient visits. Established patient visits: Indicate the average amount of time in minutes that was scheduled for established patient visits. Preventive care visits: Indicate the average amount of time in minutes that was

STATE LEADERS

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 MEDICAL PRACTICES LOOK TO CLINICAL SUPPORT STAFF TO X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 RENTAL OF OFFICE SPACE EXCEPTION X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 CENTRALIZED CALL CENTER Centralized Call Center . Strategic Business Plan . Cole Niehus, MGA FACMPE . July 31, 2019 . This paper is being submitted in partial fulfillment of the requirements of Fellowship in

MGMA-ACMPE

MGMA-ACMPE . Code of Ethics (as approved by the MGMA-ACMPE Board of Directors – September 29, 2015) 1. Code of Ethics Framework. To support the mission of MGMA -ACMPE (“Association”), KEEPING SCORE: UTILIZING KEY PERFORMANCE INDICATORS TO 1 KEEPING SCORE: Utilizing Key Performance Indicators to Transform Your Revenue Cycle Lori Zindl, President efficientC, Pewaukee, WI Lori Zindl does not have a financial conflict to report at this time.

SIGN IN - MGMA

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 HEALTHCARE INDUSTRY DATA & ANALYTICS Access our revered Research & Analysis reports in MGMA DataDive We have also made MGMA DataDive more comprehensive by adding our renowned Research & Analysis reports as an additional MGMA DataDive feature. These reports are detailed, comprehensive analyses that capture the heart and soul of hot industry topics and deliver insider information to help you manage your practice more effectively. MAY 5, 2021: MGMA STATEMENT AND COMMENT LETTER TO HHS/OCR FOR IMMEDIATE RELEASE: CONTACT: Chad Clinton May5, 2021: 202.262.1067;

cclinton@mgma.org

PERFORMANCE

Medicare. Include all fee-for-service, managed care fee-for-service and capitated charges for all services provided to Medicare patients. Medicare: fee-for-service: Fee-for-service gross charges, at the practice’s established undiscounted rates, for all services provided to Medicare patients on a fee-for-service basis.If patients are covered by both Medicare and Medicaid or a similar state A COMPETITIVE AND COMPREHENSIVE BENEFITS PACKAGE CAN HELP Retention can go a long way in reducing turnover in medical practices. An important component to this is offering a competitive and comprehensive package of benefits for providers and staff. 2020 MGMA STATE SALARY SURVEY GUIDE 3 2020 MGMA State Salary Survey Guide Management Services Organization (MSO): An MSO is an entity organized to provide various forms of practice management and administrative support services to healthcare

providers.

ADVANCEMENT WEBINARS X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

SCHEDULING - MGMA

What was the average scheduled appointment slot-time length (in minutes) for: New patient visits: Indicate the average amount of time in minutes that was scheduled for new patient visits. Established patient visits: Indicate the average amount of time in minutes that was scheduled for established patient visits. Preventive care visits: Indicate the average amount of time in minutes that was

OVERVIEW - MGMA.COM

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 SEARCH | FIND NEW JOBS & CAREERS IN MEDICAL GROUP Aspirus Health is seeking a Regional Medical Director at 2 of our Aspirus locations: Aspirus Medford Hospital and Clinics in Medford, and Aspirus Riverview Hospital and MEDICAL GROUP MANAGEMENT ASSOCIATION For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation.

SIGN IN - MGMA

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

REVENUE CYCLE

For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. Thank you

for your purchase!

SCHEDULING - MGMA

For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. PHYSICIAN COMPENSATION PLAN ESSENTIALS FOR 2021 MARKET FORCES The Center for Medicare & Medicaid Services (CMS) 2021 physician fee schedule (PFS): The physician compensation plan should account for the CMS 2021 PFS standards regarding measures of physician performance. The 2021 Medicare PFS conversion factor was recalculated (after the December economic aid act) at $34.8931, down from $36.09 in 2020. MEDICAL PRACTICES LOOK TO CLINICAL SUPPORT STAFF TO For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. Enroll in autopay for my next membership renewal. MEDICAL PRACTICE EXCELLENCE: PATHWAYS CONFERENCE Healthcare business leaders and professionals from across the healthcare came together and found inspiration and insights to achieve medical practice excellence. This reformatted event brought the best of our popular Spring conferences — The Financial Conference, The Operations Conference and The Data Conference — under one roof, offering customizable experiences to help you set a path to RENTAL OF OFFICE SPACE EXCEPTION Rental of Office Space Exception. The Stark law and 42 CFR 411.357 (a) provide an exception for compensation arrangements involving payments for office space made by a lessee to a lessor. This exception is available for compensation arrangements in which the physician (or immediate family member) directly establishes a space-rental

arrangement

CENTRALIZED CALL CENTER Centralized Call Center . Strategic Business Plan . Cole Niehus, MGA FACMPE . July 31, 2019 . This paper is being submitted in partial fulfillment of the requirements of Fellowship in KEEPING SCORE: UTILIZING KEY PERFORMANCE INDICATORS TO 1 KEEPING SCORE: Utilizing Key Performance Indicators to Transform Your Revenue Cycle Lori Zindl, President efficientC, Pewaukee, WI Lori Zindl does not have a financial conflict to report at this time. MEDICAL GROUP MANAGEMENT ASSOCIATION For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation.

SIGN IN - MGMA

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888

REVENUE CYCLE

For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. Thank you

for your purchase!

SCHEDULING - MGMA

For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. PHYSICIAN COMPENSATION PLAN ESSENTIALS FOR 2021 MARKET FORCES The Center for Medicare & Medicaid Services (CMS) 2021 physician fee schedule (PFS): The physician compensation plan should account for the CMS 2021 PFS standards regarding measures of physician performance. The 2021 Medicare PFS conversion factor was recalculated (after the December economic aid act) at $34.8931, down from $36.09 in 2020. MEDICAL PRACTICES LOOK TO CLINICAL SUPPORT STAFF TO For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. Enroll in autopay for my next membership renewal. MEDICAL PRACTICE EXCELLENCE: PATHWAYS CONFERENCE Healthcare business leaders and professionals from across the healthcare came together and found inspiration and insights to achieve medical practice excellence. This reformatted event brought the best of our popular Spring conferences — The Financial Conference, The Operations Conference and The Data Conference — under one roof, offering customizable experiences to help you set a path to RENTAL OF OFFICE SPACE EXCEPTION Rental of Office Space Exception. The Stark law and 42 CFR 411.357 (a) provide an exception for compensation arrangements involving payments for office space made by a lessee to a lessor. This exception is available for compensation arrangements in which the physician (or immediate family member) directly establishes a space-rental

arrangement

CENTRALIZED CALL CENTER Centralized Call Center . Strategic Business Plan . Cole Niehus, MGA FACMPE . July 31, 2019 . This paper is being submitted in partial fulfillment of the requirements of Fellowship in KEEPING SCORE: UTILIZING KEY PERFORMANCE INDICATORS TO 1 KEEPING SCORE: Utilizing Key Performance Indicators to Transform Your Revenue Cycle Lori Zindl, President efficientC, Pewaukee, WI Lori Zindl does not have a financial conflict to report at this time.

SCHEDULING - MGMA

For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. DATADIVE ALL SURVEYS MGMA DataDive All Surveys includes access to all our datasets, including Provider Compensation, Management and Staff Compensation, Cost and Revenue, Practice Operations, Better Performers and new this year, Financials and Operations and Spotlight!This incredibly diverse and comprehensive data benchmarking suite can be accessed online from any accessible device, making it as agile as you. 2020 MGMA STATE SALARY SURVEY GUIDE 5 2020 MGMA State Salary Survey Guide Private investor(s): A private investor is a company or individual that takes their own money and uses it to fund another organization. Some investors have the option to invest passively, which PHYSICIAN COMPENSATION PLAN ESSENTIALS FOR 2021 MARKET FORCES The Center for Medicare & Medicaid Services (CMS) 2021 physician fee schedule (PFS): The physician compensation plan should account for the CMS 2021 PFS standards regarding measures of physician performance. The 2021 Medicare PFS conversion factor was recalculated (after the December economic aid act) at $34.8931, down from $36.09 in 2020. INFORMATION BLOCKING TOOLKIT FOR MEDICAL GROUPS A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to

taxation.

2021 E/M CODING, BILLING AND AUDITING TOOLKIT A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to

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Aligned with the Body of Knowledge, this seven-hour ACMPE Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of human resources concepts.

OVERVIEW - MGMA.COM

X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 QUALITY IMPROVEMENT COORDINATOR For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. DEVELOPING A PRO FORMA FINANCIAL STATEMENT A pro forma is a projected financial statement that helps a practice make important decisions such as bringing on a new provider, a new service line, expanding current services or opening a new location. It models the anticipated results of potential transactions and should encompass the goals of the clinical and operations team. MEDICAL GROUP MANAGEMENT ASSOCIATION For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation.

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X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 HEALTHCARE INDUSTRY DATA & ANALYTICS For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. HEALTHCARE INDUSTRY DATA & ANALYTICS For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. X.

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HOME | FIND NEW JOBS & CAREERS IN MEDICAL GROUP MANAGEMENT Director of Operations. United Anesthesia Services, P.C. Plymouth Meeting, Pennsylvania. United Anesthesia Services, P.C. is a large physician-owned and led, private medical practice. Our professional staff of over 350 physician anesthesiologists and certified registered nurse anesthetis Posted - May 24, 2021. SEARCH | FIND NEW JOBS & CAREERS IN MEDICAL GROUP Service Line Director - Specialty Services - $3,000 Sign-On Bonus Available. Conway Medical Center Conway, South Carolina. Conway Medical Center is a 210 bed acute care community hospital system located in the beautiful coastal Myrtle Beach, South MEDICAL GROUP MANAGEMENT ASSOCIATION For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation.

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X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 HEALTHCARE INDUSTRY DATA & ANALYTICS For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. HEALTHCARE INDUSTRY DATA & ANALYTICS For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888. As of Jan. 1 2021 membership purchasers in AZ, CA, HI, NJ and UT are subject to taxation. X.

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HOME | FIND NEW JOBS & CAREERS IN MEDICAL GROUP MANAGEMENT Director of Operations. United Anesthesia Services, P.C. Plymouth Meeting, Pennsylvania. United Anesthesia Services, P.C. is a large physician-owned and led, private medical practice. Our professional staff of over 350 physician anesthesiologists and certified registered nurse anesthetis Posted - May 24, 2021. SEARCH | FIND NEW JOBS & CAREERS IN MEDICAL GROUP Service Line Director - Specialty Services - $3,000 Sign-On Bonus Available. Conway Medical Center Conway, South Carolina. Conway Medical Center is a 210 bed acute care community hospital system located in the beautiful coastal Myrtle Beach, South

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HOME | FIND NEW JOBS & CAREERS IN MEDICAL GROUP MANAGEMENT Director of Operations. United Anesthesia Services, P.C. Plymouth Meeting, Pennsylvania. United Anesthesia Services, P.C. is a large physician-owned and led, private medical practice. Our professional staff of over 350 physician anesthesiologists and certified registered nurse anesthetis Posted - May 24, 2021. BECOME A BOARD CERTIFIED MEDICAL PRACTICE MANAGER Earn your Certified Medical Practice Executive (CMPE) credential As the only board certification of its kind, the CMPE credential is recognized as the professional standard in medical practice management — a unique identifier that can demonstrate your professional

expertise and

THE NEWEST TRENDS IN TELEHEALTH IN 2020 As the dual currents of provider demand and telemedicine ingenuity come together, here are the latest trends and developments changing the virtual landscape in 2020. Skyrocketing adoption. Providers want a solution to administrative burdens, barriers to care and lack of visibility into patients’ healthcare stories.

PERFORMANCE

Medicare. Include all fee-for-service, managed care fee-for-service and capitated charges for all services provided to Medicare patients. Medicare: fee-for-service: Fee-for-service gross charges, at the practice’s established undiscounted rates, for all services provided to Medicare patients on a fee-for-service basis.If patients are covered by both Medicare and Medicaid or a similar state

REVENUE - MGMA

Nonmedical revenue (investment and rental revenue) 11. Include: Interest and investment revenue such as interest, dividends, and/or capital gains earned on savings accounts, certificates of deposit, securities, stocks, bonds, and other short-term or long-term investments;

MGMA EVENTS

Aligned with the Body of Knowledge, this seven-hour ACMPE Certificate Program is an in-depth online learning experience that provides healthcare leaders with a mastery of human resources concepts. HOW TO USE MGMA COMPENSATION DATA 3 ©MGMA. All rights reserved. As we approach our 90th anniversary, it only seems fitting to celebrate MGMA survey data, the gold standard of

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X. A State Sales tax exempt certificate must be on file and taxable items cannot be ordered online. For immediate assistance during normal business hours of 7:00am to 5:00pm MT M-Th and 7:00 am to Noon MT on Friday, please call toll-free: 877-275-6462, ext. 1888 DEVELOPING A PRO FORMA FINANCIAL STATEMENT A pro forma is a projected financial statement that helps a practice make important decisions such as bringing on a new provider, a new service line, expanding current services or opening a new location. It models the anticipated results of potential transactions and should encompass the goals of the clinical and operations team. Medical Group Management Association Membership Data Events Certification Resources Advocacy Careers

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