HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues MAKING REQUESTS FOR THE RECORDS WE HOLD Making requests for the records we hold . It is not always necessary to request copies of the records we hold as our Patient Experiences team are usually able to help, for example in clarifying what happened following a 999 call, explaining the care provided, confirming whether an ambulance was sent etc. We would ask you to discuss your needs with our Patient Experiences team before making an ADVANCED PARAMEDIC PRACTITIONERS Our Advanced Paramedic Practitioners in Critical Care (APP-CC) treat the most seriously ill and injured patients – including patients in cardiac arrest and with serious traumatic injuries. They also attend complex maternity calls, or challenging cases where enhanced decision making is required. They have additional post-graduate education and EMERGENCY AMBULANCE CREW Included will be a four-week driving course to the standard of the FutureQuals’ Ambulance Driving qualification and will incorporate: The system of vehicle control. Cornering. Overtaking. Skid avoidance. Speed and safety. Motorway safety. Also included is the Ambulance Emergency Response Driving (AERD) or ‘Blue Light Driving’. NEW APPRENTICESHIP SCHEME HELPS MAKE BECOMING A PARAMEDIC The new apprenticeship programme runs alongside the already successful Associate Ambulance Practitioner apprenticeship, which is open to external applicants and is a route to becoming an EAC without any prior medical qualifications. APPRENTICESHIP OPPORTUNITIES Apprenticeship opportunities. At London Ambulance Service we offer apprenticeship programmes to help our staff expand their knowledge, skills and competencies and develop in their careers. We are delighted to be in the top 100 Apprenticeship Employees in the country (position 18) and the top NHS trust. Apprenticeships are a great way to

COMPLAINTS FORM

We will acknowledge your complaint or feedback within three working days and provide more information about the complaints process. You can also contact us on 020 3069 0240 or londamb.patient.experiences@nhs.net. Please contact us via the above details if you have any issues navigating this form. Incident date -

if applicable.

TRUST BOARD

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital. EQUALITY AND INCLUSION IN THE WORKPLACE The Workforce Disability Equality Standard (WDES) is a set of ten specific measures (metrics) which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff. The WDES is important, because research shows that a motivated, included and valued workforce helps to deliver high quality patient

care

HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues MAKING REQUESTS FOR THE RECORDS WE HOLD Making requests for the records we hold . It is not always necessary to request copies of the records we hold as our Patient Experiences team are usually able to help, for example in clarifying what happened following a 999 call, explaining the care provided, confirming whether an ambulance was sent etc. We would ask you to discuss your needs with our Patient Experiences team before making an ADVANCED PARAMEDIC PRACTITIONERS Our Advanced Paramedic Practitioners in Critical Care (APP-CC) treat the most seriously ill and injured patients – including patients in cardiac arrest and with serious traumatic injuries. They also attend complex maternity calls, or challenging cases where enhanced decision making is required. They have additional post-graduate education and EMERGENCY AMBULANCE CREW Included will be a four-week driving course to the standard of the FutureQuals’ Ambulance Driving qualification and will incorporate: The system of vehicle control. Cornering. Overtaking. Skid avoidance. Speed and safety. Motorway safety. Also included is the Ambulance Emergency Response Driving (AERD) or ‘Blue Light Driving’. NEW APPRENTICESHIP SCHEME HELPS MAKE BECOMING A PARAMEDIC The new apprenticeship programme runs alongside the already successful Associate Ambulance Practitioner apprenticeship, which is open to external applicants and is a route to becoming an EAC without any prior medical qualifications. APPRENTICESHIP OPPORTUNITIES Apprenticeship opportunities. At London Ambulance Service we offer apprenticeship programmes to help our staff expand their knowledge, skills and competencies and develop in their careers. We are delighted to be in the top 100 Apprenticeship Employees in the country (position 18) and the top NHS trust. Apprenticeships are a great way to

COMPLAINTS FORM

We will acknowledge your complaint or feedback within three working days and provide more information about the complaints process. You can also contact us on 020 3069 0240 or londamb.patient.experiences@nhs.net. Please contact us via the above details if you have any issues navigating this form. Incident date -

if applicable.

TRUST BOARD

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital. EQUALITY AND INCLUSION IN THE WORKPLACE The Workforce Disability Equality Standard (WDES) is a set of ten specific measures (metrics) which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff. The WDES is important, because research shows that a motivated, included and valued workforce helps to deliver high quality patient

care

OUR PLANS FOR THE FUTURE Our plans for the future. Our vision is to become a world-class ambulance service that is at the heart of urgent and emergency care in London, contributing towards Londoners having health outcomes that are amongst the best in the world. To achieve this, we have set out an ambitious strategy that will see us change the way we deliver our

Service:

OUR PUBLICATIONS

Our publications. On this page, you can find a list of our general publications and links to other useful pages. If you require any of these documents in an alternative format or a different language, please email us at londamb.press.office@nhs.net. Annual reports. Read our latest Annual report. We recommend you view the latest Annual

report

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

PARAMEDIC SCIENCE DEGREES Full-time degrees. University of Hertfordshire BSc (Hons) This degree runs over three academic years. On completion of the course you will attain a BSc (Hons) in Paramedic Science and will be eligible to register with the Health and Care Professions Council (HCPC) as a

paramedic.

EMERGENCY RESPONDERS Emergency Responders operate in charity-funded blue light vehicles and work under London Ambulance Service management and policies. We currently have nearly 150 volunteers in our Emergency Responder team. In 2020 they did 2,422 shifts which amounted to 28,868 volunteer hours and attended nearly 9,000 emergency calls.

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital. PRISCILA CURRIE, PARAMEDIC Priscila Currie, Paramedic . After Paramedics saved her life when she was involved in a motorcycle accident, Priscila was determined to become a Paramedic in London. SERVICE ANNOUNCES NEW APPOINTMENTS TO SENIOR LEADERSHIP Speaking about his new appointment, he said: “London Ambulance Service is an extraordinary organisation bringing together the challenge of managing intensive operational work day-to-day with the strategic transformation of a vital service covering the whole of the capital. “Change and improvement have been a constant in my career.

CONTROL ROOM STAFF

Control room staff. In our control room, teams of Emergency Call Handlers answer 999 calls and send our vehicles out across London to treat patients. Answering these calls is not always a matter of life or death—but as an Emergency Call Handler the way you listen and interpret each call will make a vital difference to the response our WORKING WITH SUPPLIERS The NHS Counter Fraud Authority is a special health authority tasked to lead the fight against fraud, bribery and corruption in the NHS. The NHS Counter Fraud Authority confidential reporting line can be reached (24/7) on 0800 028 40 60 and you can also use their online reporting form here.All reports are treated in confidence, and you have the option to report anonymously. HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues MAKING REQUESTS FOR THE RECORDS WE HOLD Making requests for the records we hold . It is not always necessary to request copies of the records we hold as our Patient Experiences team are usually able to help, for example in clarifying what happened following a 999 call, explaining the care provided, confirming whether an ambulance was sent etc. We would ask you to discuss your needs with our Patient Experiences team before making an

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

TRUST BOARD

LOST PROPERTY ENQUIRY Lost property enquiry. The London Ambulance Service has a duty of care to ensure that a patient’s personal property is secured at the point of the incident and safely transported, with the patient, to the hospital. We place items in a specially designed patient property bag, which enables us to track the items after the handover of care

COMPLAINTS FORM

We will acknowledge your complaint or feedback within three working days and provide more information about the complaints process. You can also contact us on 020 3069 0240 or londamb.patient.experiences@nhs.net. Please contact us via the above details if you have any issues navigating this form. Incident date -

if applicable.

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital. SERVICE ANNOUNCES NEW APPOINTMENTS TO SENIOR LEADERSHIP Speaking about his new appointment, he said: “London Ambulance Service is an extraordinary organisation bringing together the challenge of managing intensive operational work day-to-day with the strategic transformation of a vital service covering the whole of the capital. “Change and improvement have been a constant in my career. CALL HANDLER PARALYSED BELOW THE WAIST WALKING A MILE TO A London Ambulance Service Emergency Call Handler who suffers with a rare condition which left him paralysed below the waist is walking a mile to raise funds for the Service’s Charitable Fund. Sean will be walking one mile with his Zimmer frame (in STATEMENT ON INCIDENT AT LONDON BRIDGE “We were called at 2:02pm to reports of an incident at London Bridge. We sent a number of ambulance crews and specialist response teams to the scene, including our hazardous area response unit and our tactical response unit. The first of our medics arrived at the scene within seven minutes. An advanced trauma team from London’s Air Ambulance was also dispatched by road. HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues MAKING REQUESTS FOR THE RECORDS WE HOLD Making requests for the records we hold . It is not always necessary to request copies of the records we hold as our Patient Experiences team are usually able to help, for example in clarifying what happened following a 999 call, explaining the care provided, confirming whether an ambulance was sent etc. We would ask you to discuss your needs with our Patient Experiences team before making an

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

TRUST BOARD

LOST PROPERTY ENQUIRY Lost property enquiry. The London Ambulance Service has a duty of care to ensure that a patient’s personal property is secured at the point of the incident and safely transported, with the patient, to the hospital. We place items in a specially designed patient property bag, which enables us to track the items after the handover of care

COMPLAINTS FORM

We will acknowledge your complaint or feedback within three working days and provide more information about the complaints process. You can also contact us on 020 3069 0240 or londamb.patient.experiences@nhs.net. Please contact us via the above details if you have any issues navigating this form. Incident date -

if applicable.

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital. SERVICE ANNOUNCES NEW APPOINTMENTS TO SENIOR LEADERSHIP Speaking about his new appointment, he said: “London Ambulance Service is an extraordinary organisation bringing together the challenge of managing intensive operational work day-to-day with the strategic transformation of a vital service covering the whole of the capital. “Change and improvement have been a constant in my career. CALL HANDLER PARALYSED BELOW THE WAIST WALKING A MILE TO A London Ambulance Service Emergency Call Handler who suffers with a rare condition which left him paralysed below the waist is walking a mile to raise funds for the Service’s Charitable Fund. Sean will be walking one mile with his Zimmer frame (in STATEMENT ON INCIDENT AT LONDON BRIDGE “We were called at 2:02pm to reports of an incident at London Bridge. We sent a number of ambulance crews and specialist response teams to the scene, including our hazardous area response unit and our tactical response unit. The first of our medics arrived at the scene within seven minutes. An advanced trauma team from London’s Air Ambulance was also dispatched by road. EMERGENCY BED SERVICE Emergency Bed Service. Our Emergency Bed Service helps NHS healthcare professionals find hospital beds for seriously ill patients. We arrange for around 10,000 patients to be admitted to hospital or transferred between hospitals every year. We also provide a number of other services. We can: Help to get patients admitted to hospital. OUR PLANS FOR THE FUTURE Our plans for the future. Our vision is to become a world-class ambulance service that is at the heart of urgent and emergency care in London, contributing towards Londoners having health outcomes that are amongst the best in the world. To achieve this, we have set out an ambitious strategy that will see us change the way we deliver our

Service:

LOST PROPERTY ENQUIRY Lost property enquiry. The London Ambulance Service has a duty of care to ensure that a patient’s personal property is secured at the point of the incident and safely transported, with the patient, to the hospital. We place items in a specially designed patient property bag, which enables us to track the items after the handover of care

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

ADVANCED PARAMEDIC PRACTITIONERS Our Advanced Paramedic Practitioners in Critical Care (APP-CC) treat the most seriously ill and injured patients – including patients in cardiac arrest and with serious traumatic injuries. They also attend complex maternity calls, or challenging cases where enhanced decision making is required. They have additional post-graduate education and NEW APPRENTICESHIP SCHEME HELPS MAKE BECOMING A PARAMEDIC The new apprenticeship programme runs alongside the already successful Associate Ambulance Practitioner apprenticeship, which is open to external applicants and is a route to becoming an EAC without any prior medical qualifications. PRISCILA CURRIE, PARAMEDIC Priscila Currie, Paramedic . After Paramedics saved her life when she was involved in a motorcycle accident, Priscila was determined to become a Paramedic in London. WORKING WITH SUPPLIERS The NHS Counter Fraud Authority is a special health authority tasked to lead the fight against fraud, bribery and corruption in the NHS. The NHS Counter Fraud Authority confidential reporting line can be reached (24/7) on 0800 028 40 60 and you can also use their online reporting form here.All reports are treated in confidence, and you have the option to report anonymously. EQUALITY AND INCLUSION IN THE WORKPLACE The Workforce Disability Equality Standard (WDES) is a set of ten specific measures (metrics) which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff. The WDES is important, because research shows that a motivated, included and valued workforce helps to deliver high quality patient

care

MOBILE MENTAL HEALTH UNIT EXPANDS LONDON-WIDE TO HELP For 12 weeks, five cars staffed by mental health nurses from NHS trusts around the capital and paramedics from London Ambulance Service will treat the physical and mental health needs of patients together. HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues

TRUST BOARD

FREEDOM OF INFORMATION Freedom of Information. We recognise the unprecedented challenges all are facing during the coronavirus (COVID-19) situation. Staff and other resources are being diverted away from their usual work including information rights work. Due to this there may be delays to responding to FOI requests while staff prioritise other areas or adapt

their

MENTAL HEALTH CARE

Mental health care. Over two million Londoners experience poor mental health every year, and our mental health team of specially trained clinicians provide expert and compassionate care and advice to the around 14,000 calls related to mental ill-health we receive every month. A&E is not always the right place for someone experiencing a

mental

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

VOLUNTEERING WITH US

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital.

CONTROL ROOM STAFF

Control room staff. In our control room, teams of Emergency Call Handlers answer 999 calls and send our vehicles out across London to treat patients. Answering these calls is not always a matter of life or death—but as an Emergency Call Handler the way you listen and interpret each call will make a vital difference to the response our PARAMEDICS - LONDON AMBULANCE SERVICE NHS TRUSTAMBULANCE PARAMEDICS OF BCHEALTH CENTRAL PARAMEDIC SERVICE AMBULANCEPARAMEDIC SERVICESPRING RIVER PARAMEDIC AMBULANCE SERVICE Paramedics. Working as a paramedic in London will give you a sense of satisfaction that is found in very few other jobs. Every day is different, yet rewarding, and you’ll be giving something back to the local community. You will be responding to 999 calls, working with a crewmate, or perhaps on your own, and you will assess and treat a wide POLICY AND PROCEDURE ON THE MANAGEMENT OF SAFEGUARDING Ref. No. HR039 Title: Policy and Procedure on the Management of Safeguarding Allegations Against Staff Page 3 of 13 Document Status: This is a controlled record as are the document(s) to which it

relates.

HOME - LONDON AMBULANCE SERVICE NHS TRUSTABOUT USCALLING USWORKING FOR USTALKING WITH USNEWSHEALTH PROFESSIONALS A memorial bench has been unveiled at Queen’s Hospital in Romford in memory of a London Ambulance Service medic who passed away. Emergency Medical Technician Robbie Muir died in December last year. He had worked for the Service out of Romford complex for more than 25 years and as well as being much-loved by his ambulance service colleagues

TRUST BOARD

FREEDOM OF INFORMATION Freedom of Information. We recognise the unprecedented challenges all are facing during the coronavirus (COVID-19) situation. Staff and other resources are being diverted away from their usual work including information rights work. Due to this there may be delays to responding to FOI requests while staff prioritise other areas or adapt

their

MENTAL HEALTH CARE

Mental health care. Over two million Londoners experience poor mental health every year, and our mental health team of specially trained clinicians provide expert and compassionate care and advice to the around 14,000 calls related to mental ill-health we receive every month. A&E is not always the right place for someone experiencing a

mental

CURRENT VACANCIES

NHS Jobs. We publish all our vacancies on the NHS Jobs website and Health Jobs UK (TRAC Jobs). Find out the latest opportunities and how to apply to join our team of London life savers. You can also keep up with our latest news and vacancies on Instagram Facebook , Twitter,

and YouTube.

VOLUNTEERING WITH US

ARREST TRIAL

ARREST trial . With funding from the British Heart Foundation and in collaboration with King’s College London, the London School of Hygiene and Tropical Medicine and St Thomas’s hospital, we are currently undertaking the ARREST trial; a study that will help paramedics and doctors decide the best treatment for patients who have a cardiac arrest outside of hospital.

CONTROL ROOM STAFF

Control room staff. In our control room, teams of Emergency Call Handlers answer 999 calls and send our vehicles out across London to treat patients. Answering these calls is not always a matter of life or death—but as an Emergency Call Handler the way you listen and interpret each call will make a vital difference to the response our PARAMEDICS - LONDON AMBULANCE SERVICE NHS TRUSTAMBULANCE PARAMEDICS OF BCHEALTH CENTRAL PARAMEDIC SERVICE AMBULANCEPARAMEDIC SERVICESPRING RIVER PARAMEDIC AMBULANCE SERVICE Paramedics. Working as a paramedic in London will give you a sense of satisfaction that is found in very few other jobs. Every day is different, yet rewarding, and you’ll be giving something back to the local community. You will be responding to 999 calls, working with a crewmate, or perhaps on your own, and you will assess and treat a wide POLICY AND PROCEDURE ON THE MANAGEMENT OF SAFEGUARDING Ref. No. HR039 Title: Policy and Procedure on the Management of Safeguarding Allegations Against Staff Page 3 of 13 Document Status: This is a controlled record as are the document(s) to which it

relates.

ABOUT US - LONDON AMBULANCE SERVICE NHS TRUST We are the busiest emergency ambulance service in the UK serving one of the world’s most dynamic and diverse cities. We provide emergency and urgent healthcare that is free to patients at the time they receive it. We are the only NHS provider trust to serve the whole of London and the nine million people who live in, work in or visit the

city.

WHO WE ARE AND WHAT WE DO Who we are. We are the busiest emergency ambulance service in the UK and provide healthcare that is free to patients at the time they receive it. We work closely with hospitals and other healthcare professionals as well as with the other emergency services. We are also central to the emergency response to major incidents and

terrorist threats

VOLUNTEERING WITH US Volunteering with us . Volunteers play a vital role across the NHS ‘donating’ millions of hours of their own time each year. Volunteering for the London Ambulance Service is a great way to use the experience you have, as well as to learn new skills. RESEARCH - LONDON AMBULANCE SERVICE NHS TRUST Clinical Audit and Research Unit, HQ Annexe, 8 – 20 Pocock Street, London SE1 0BW, UK. or by email at: londamb.Caru.Enquiries@nhs.net or by telephone on: 020 7783 2577. Your care and treatment will be not be affected by choosing to opt out of your data being used in the study. OUR PLANS FOR THE FUTURE Our plans for the future. Our vision is to become a world-class ambulance service that is at the heart of urgent and emergency care in London, contributing towards Londoners having health outcomes that are amongst the best in the world. To achieve this, we have set out an ambitious strategy that will see us change the way we deliver our

Service:

CARDIAC ARREST SURVIVOR THANKS TEAM LAS “HUMBLE HEROES A 54-year-old man whose heart stopped beating for 21 minutes has thanked the London Ambulance Service staff who helped save his life. Nicolas De Santis, a tech entrepreneur, was working at home in his study when he started to feel slight discomfort in his chest which he brushed off as an infection or bad cold. Fortunately for Nicolas his daughter, Alaia, 22, was also at home that day in EMERGENCY RESPONDERS Emergency Responders operate in charity-funded blue light vehicles and work under London Ambulance Service management and policies. We currently have nearly 150 volunteers in our Emergency Responder team. In 2020 they did 2,422 shifts which amounted to 28,868 volunteer hours and attended nearly 9,000 emergency calls. PARAMEDIC SCIENCE DEGREES Full-time degrees. University of Hertfordshire BSc (Hons) This degree runs over three academic years. On completion of the course you will attain a BSc (Hons) in Paramedic Science and will be eligible to register with the Health and Care Professions Council (HCPC) as a

paramedic.

EQUALITY AND INCLUSION IN THE WORKPLACE The Workforce Disability Equality Standard (WDES) is a set of ten specific measures (metrics) which enables NHS organisations to compare the workplace and career experiences of disabled and non-disabled staff. The WDES is important, because research shows that a motivated, included and valued workforce helps to deliver high quality patient

care

POLICY AND PROCEDURE ON THE MANAGEMENT OF SAFEGUARDING Ref. No. HR039 Title: Policy and Procedure on the Management of Safeguarding Allegations Against Staff Page 3 of 13 Document Status: This is a controlled record as are the document(s) to which it

relates.

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LATEST NEWS

4 Jun 2021

CARDIAC ARREST SURVIVOR THANKS TEAM LAS “HUMBLE HEROES” FOR SAVING

HIS LIFE

A 54-year-old man whose heart stopped beating for 21 minutes has thanked the London Ambulance Service staff who helped save his life. Nicolas De Santis, a tech entrepreneur, was working at home in his study when he started to feel slight discomfort in his chest which he brushed off as an infection or bad cold. Fortunately for Nicolas his daughter, Alaia, 22, was also at home that day in December 2019, and had gone to check on him before they went out to dinner, when he collapsed in front of her. She immediately dialled 999 and followed the advice from London Ambulance Service call handler, Elliott, who began to talk Alaia through cardiopulmonary resuscitation (CPR).

3 Jun 2021

MEDICS ATTEND DOWNING STREET EVENT On Wednesday nearly 30 of our medics attended a special event at 10 Downing Street which was organised to recognise the hard work of the London Ambulance Service during the COVID-19 pandemic.

2 Jun 2021

BODY WORN CAMERAS TO BE ROLLED OUT ACROSS COUNTRY The NHS announced on Wednesday that ambulance crews in England will be given body-worn cameras to try to reduce attacks on frontline medics. This follows ongoing trials which have seen London Ambulance Service crews trial wearing the cameras.

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Volunteer Emergency Responders Luis and Lillie shared this message when they finished their shift on ER30 this even… View Tweet -------------------------

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6 hours ago

Do you know the symptoms of a stroke? Strokes are a medical emergency and prompt treatment is essential. Face – t… View Tweet -------------------------

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Mental health and wellbeing support is available to all #OurNHSPeople

, 24 hours a day, 7

days a week. For confide… View Tweet ------------------------- DONATE TO OUR CHARITIES Our charity is split into two. One fund supports our staff by improving their working environment and the other helps fund our volunteer responders. Find out more about our charities OUR RESPONSE TO THE CORONAVIRUS See about how - thanks to the commitment of our staff and volunteers and supporting organisations - we reacted and adapted our Service.

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THE COVID-19 VACCINE Our Chief Pharmacist Sumithra Maheswaran explains why it's so important to get your Covid-19 vaccine when it's your turn.

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