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INSIGHTS FOR PROFESSIONALS Insights for professionals. Access the latest business knowledge in IT, Marketing, HR, Business Management and more. Choose your interests and we will recommend the most relevant insights. Customize your experience today. GET ACCESS. HOW REMOTE WORKING IS IMPACTING COMMUNICATION How Remote Working is Impacting Communication. Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally will struggle to make sales and will often make costly mistakes. Since the beginning of 2020, many businesses have been facing multiple challenges as a result

of

HOW COVID-19 HAS CHANGED INFLUENCER MARKETING The pandemic has changed the influencer industry, and for the better. COVID-19 has sped up the changes that were already underway, like the unfiltered trend or less scripted content and rise of everyday influencers. According to a Global Web Index, 87% of US consumers and 80% of UK consumers have consumed more content during COVID-19 than in PUTTING WELLBEING AT THE HEART OF YOUR PERFORMANCE MANAGEMENT Putting Wellbeing at the Heart of Your Performance Management. Modern employers have a lot to gain from tailoring their performance management programs to focus on an issue that is now impossible to overlook: staff wellbeing. It’s never been more important for businesses to focus on the issue of health and wellbeing in the

workplace.

4 GOAL-SETTING FRAMEWORKS THAT WILL CHANGE HOW YOU WORK 1. SMART goals. One of the best-known goal-setting frameworks, the SMART structure helps you ensure your business objectives are: Specific - Ensure the goal in question is clear and detailed, so the key people responsible for working towards it are fully aware of what they're trying to accomplish, why it’s important and what processes

are

5 DATA COMPLIANCE STANDARDS AND HOW TO MEET THEM 5 Data Compliance Standards and How to Meet Them. Today's businesses hold more data than ever before, and with this comes a raft of responsibilities related to how this information is stored, shared, protected and used. The recent scandals plaguing firms such as Facebook and Cambridge Analytica clearly illustrate what can happen if

data is

HOW TO RECOVER FROM SAYING (OR DOING) SOMETHING STUPID AT WORK Slice it and dice it into all the different ways it could have been prevented. Cry or sulk as much as you would like. Call 10 friends to complain about it. Scream into a pillow, go for a hard run or eat cake. Eat an entire cake if you want, but only in the 24-hour period after the mistake is made. 11 PROS AND CONS OF AI FOR BUSINESSES For example, a small business may have a tough time finding funds to incorporate AI into the work process. 2. Lack of creativity. No matter how intelligent the program is, it lacks creativity. In reality, an AI machine has the creativity of its creator. When it learns, it doesn’t become more creative. 7 SKILLS EVERY LINE MANAGER NEEDS TO GET THE BEST FROM 6. Proactive thinking. As a manager, you must be willing to take ultimate responsibility for any failures or mistakes in your team. One of the best ways of assuming this responsibility and reducing the risk of serious problems impacting the business is spotting them before they occur. While your employees are preoccupied with the day-to-day TWO EXAMPLES OF COST STRUCTURE AND HOW TO CALCULATE IT Creating your cost structure. The first step to make a cost structure requires breaking down all expenses into categories. They might include product-related costs, customer-related costs and employee-related costs, as a start. Then, within each group, calculate the associated fixed, variable, ongoing and one-off expenses. INSIGHTS FOR PROFESSIONALS Insights for professionals. Access the latest business knowledge in IT, Marketing, HR, Business Management and more. Choose your interests and we will recommend the most relevant insights. Customize your experience today. GET ACCESS. HOW REMOTE WORKING IS IMPACTING COMMUNICATION How Remote Working is Impacting Communication. Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally will struggle to make sales and will often make costly mistakes. Since the beginning of 2020, many businesses have been facing multiple challenges as a result

of

workplace.

are

data is

HOW TO RECOVER FROM SAYING (OR DOING) SOMETHING STUPID AT WORK Slice it and dice it into all the different ways it could have been prevented. Cry or sulk as much as you would like. Call 10 friends to complain about it. Scream into a pillow, go for a hard run or eat cake. Eat an entire cake if you want, but only in the 24-hour period after the mistake is made. 11 PROS AND CONS OF AI FOR BUSINESSES For example, a small business may have a tough time finding funds to incorporate AI into the work process. 2. Lack of creativity. No matter how intelligent the program is, it lacks creativity. In reality, an AI machine has the creativity of its creator. When it learns, it doesn’t become more creative. 7 SKILLS EVERY LINE MANAGER NEEDS TO GET THE BEST FROM 6. Proactive thinking. As a manager, you must be willing to take ultimate responsibility for any failures or mistakes in your team. One of the best ways of assuming this responsibility and reducing the risk of serious problems impacting the business is spotting them before they occur. While your employees are preoccupied with the day-to-day TWO EXAMPLES OF COST STRUCTURE AND HOW TO CALCULATE IT Creating your cost structure. The first step to make a cost structure requires breaking down all expenses into categories. They might include product-related costs, customer-related costs and employee-related costs, as a start. Then, within each group, calculate the associated fixed, variable, ongoing and one-off expenses. SHOPPER EXPERIENCE INDEX 2021: RETHINKING THE APPROACH TO In 2020, brands and retailers quickly began doing things a little differently. Shoppers globally scrambled to adjust almost overnight. From wiping down groceries and buying in bulk, to outfitting a Zoom wardrobe and building home offices, shoppers figured out what they needed and how to get it. In fact, on the Bazaarvoice Network of 11,500 brands and retailers, we saw order count increase year WHICH EMPLOYEE BENEFITS CAN YOUR WORKERS DO WITHOUT? Friday, June 11, 2021. Workplace benefits are crucial to attracting high-value employees, but many companies are guilty of going overboard with unnecessary perks and rewards. PUTTING WELLBEING AT THE HEART OF YOUR PERFORMANCE MANAGEMENT Putting Wellbeing at the Heart of Your Performance Management. Modern employers have a lot to gain from tailoring their performance management programs to focus on an issue that is now impossible to overlook: staff wellbeing. It’s never been more important for businesses to focus on the issue of health and wellbeing in the

workplace.

HOW A BUSINESS FRAUD ALLEGATION COULD AFFECT YOUR COMPANY Serious fraud can occur in a number of ways for a business. Whether it be fraud within your business from the upper levels, fraud from an

employee or

HOW CUTTING COSTS DOESN'T NEED TO HURT YOUR MARKETING Experimenting with marketing efforts can be costly, as we all learned when the pandemic struck. However, not only crises are tricky; with the offer getting bigger by BARC: THE PLANNING SURVEY 21 The Planning Survey 21 is based on findings from the world’s largest and most comprehensive survey of planning software users, conducted from November 2020 to February 2021. In total, 1,422 people responded to the survey with 1,151 answering a series of detailed questions about their use of a named product. Altogether, 21 products (or groups of products) are analyzed in detail. The survey SAFEGUARDING UNEMPLOYMENT INSURANCE BENEFITS FROM FRAUD Safeguarding Unemployment Insurance Benefits from Fraud Fraud mitigation techniques for individuals, employers, and state agencies. As a result of the COVID-19 pandemic, government agencies are under great pressure to provide prompt services to appropriate constituents, however, technological limitations and an unprecedented surge in demand have exposed gaps in fraud mitigation. RESOURCES BY AUDIOCODES ON INSIGHTS FOR PROFESSIONALS AudioCodes Ltd. is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large REGISTER - INSIGHTSFORPROFESSIONALS.COM We use technology such as cookies on our website, and through our partners, to personalize content and ads, provide social media features, and analyse our traffic. ENHANCE SECURITY POSTURE FOR STATE AND LOCAL AGENCIES Ransomware attacks on city, state and local governments are the latest cyberthreat to hit the headlines in force. From Atlanta to Baltimore to cities across Florida and Texas, these attacks present a significant and unique challenge for resource-strapped local government entities. While ransomware is hardly a new attack type, it is in fashion in large part because these attacks have proven to INSIGHTS FOR PROFESSIONALS Insights for professionals. Access the latest business knowledge in IT, Marketing, HR, Business Management and more. Choose your interests and we will recommend the most relevant insights. Customize your experience today. GET ACCESS. HOW REMOTE WORKING IS IMPACTING COMMUNICATION How Remote Working is Impacting Communication. Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally will struggle to make sales and will often make costly mistakes. Since the beginning of 2020, many businesses have been facing multiple challenges as a result

of

HOW COVID-19 HAS CHANGED INFLUENCER MARKETING The pandemic has changed the influencer industry, and for the better. COVID-19 has sped up the changes that were already underway, like the unfiltered trend or less scripted content and rise of everyday influencers. According to a Global Web Index, 87% of US consumers and 80% of UK consumers have consumed more content during COVID-19 than in 4 GOAL-SETTING FRAMEWORKS THAT WILL CHANGE HOW YOU WORK 1. SMART goals. One of the best-known goal-setting frameworks, the SMART structure helps you ensure your business objectives are: Specific - Ensure the goal in question is clear and detailed, so the key people responsible for working towards it are fully aware of what they're trying to accomplish, why it’s important and what processes

are

data is

of

HOW COVID-19 HAS CHANGED INFLUENCER MARKETING The pandemic has changed the influencer industry, and for the better. COVID-19 has sped up the changes that were already underway, like the unfiltered trend or less scripted content and rise of everyday influencers. According to a Global Web Index, 87% of US consumers and 80% of UK consumers have consumed more content during COVID-19 than in 4 GOAL-SETTING FRAMEWORKS THAT WILL CHANGE HOW YOU WORK 1. SMART goals. One of the best-known goal-setting frameworks, the SMART structure helps you ensure your business objectives are: Specific - Ensure the goal in question is clear and detailed, so the key people responsible for working towards it are fully aware of what they're trying to accomplish, why it’s important and what processes

are

data is

10 BENEFITS OF INTELLIGENT AUTOMATION Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At Blue Prism, we have users in over 150 countries in more than 1,800 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. HOW TO RECOVER FROM SAYING (OR DOING) SOMETHING STUPID AT WORK Slice it and dice it into all the different ways it could have been prevented. Cry or sulk as much as you would like. Call 10 friends to complain about it. Scream into a pillow, go for a hard run or eat cake. Eat an entire cake if you want, but only in the 24-hour period after the mistake is made. 11 PROS AND CONS OF AI FOR BUSINESSES For example, a small business may have a tough time finding funds to incorporate AI into the work process. 2. Lack of creativity. No matter how intelligent the program is, it lacks creativity. In reality, an AI machine has the creativity of its creator. When it learns, it doesn’t become more creative. 7 SKILLS EVERY LINE MANAGER NEEDS TO GET THE BEST FROM 6. Proactive thinking. As a manager, you must be willing to take ultimate responsibility for any failures or mistakes in your team. One of the best ways of assuming this responsibility and reducing the risk of serious problems impacting the business is spotting them before they occur. While your employees are preoccupied with the day-to-day TWO EXAMPLES OF COST STRUCTURE AND HOW TO CALCULATE IT Creating your cost structure. The first step to make a cost structure requires breaking down all expenses into categories. They might include product-related costs, customer-related costs and employee-related costs, as a start. Then, within each group, calculate the associated fixed, variable, ongoing and one-off expenses. SHOPPER EXPERIENCE INDEX 2021: RETHINKING THE APPROACH TO In 2020, brands and retailers quickly began doing things a little differently. Shoppers globally scrambled to adjust almost overnight. From wiping down groceries and buying in bulk, to outfitting a Zoom wardrobe and building home offices, shoppers figured out what they needed and how to get it. In fact, on the Bazaarvoice Network of 11,500 brands and retailers, we saw order count increase year YOUR ADAPTABLE TOOLKIT FOR MANAGING THE NEXT BIG CRISIS One thing the coronavirus pandemic has brought to light for businesses large and small is the need for crisis management. Prior to COVID-19, only 62% of companies had a crisis management plan, and less than half of those were kept updated. However, the virus has shown businesses that everyone is vulnerable to a crisis, so steps need to be taken to make sure you’re prepared. 4 TRENDS SHAKING UP ACCOUNTING IN 2021 Thursday, June 10, 2021. Accountancy is often seen as a fairly static profession. However, with new technological developments, it’s becoming a rapidly evolving sector of the market. RESOURCES BY AUDIOCODES ON INSIGHTS FOR PROFESSIONALS AudioCodes Ltd. is a leading vendor of advanced voice networking and media processing solutions for the digital workplace. AudioCodes enables enterprises and service providers to build and operate all-IP voice networks for unified communications, contact centers, and hosted business services. AudioCodes offers a broad range of innovative products, solutions and services that are used by large HOW TO EDUCATE YOUR STAFF ON PTSD At some point in their career, every business owner, manager and HR rep will be forced to address difficult issues in the workplace head-on. They might be discipline issues with a disgruntled employee or a widespread problem of productivity. 5 BENEFITS EMPLOYEES LOOK FOR OTHER THAN JUST A GOOD SALARY Employee retention can be a challenge for many businesses. One area that most businesses can rapidly improve on and see almost immediate results in employee satisfaction is the suite of benefits that you provide for employees. 8 BENEFITS OF A CENTRE OF EXCELLENCE TEAM FOR IMPLEMENTING RPA 7. Being firm on security and regulations. CoE teams are also there to make sure your processes are meeting all the correct legislation. Take, for example, the recent updates in GDPR. Your team are there to take responsibility of the data, ensuring it is kept safe and secure, and meets all government regulations. 8. MANITOU GROUP'S DIGITAL TRANSFORMATION To remain competitive, businesses are now having to focus not only on providing outstanding products, but also on the experience they provide their customers. Randy Carey, VP Digital Transformation for the Manitou Group, discusses how Manitou has optimized its business processes to provide the seamless, personalized experience that customers expect in today's digital economy. INSURANCE SPINS FAST ON SOCIAL Insurance spins fast on social The insurance industry has had a roller-coaster ride in 2020, when it comes to social. From Brexit and government announcements to Covid impact, insurance companies have had to bend and flex their digital presence, messaging and marketing

campaigns.

THE PEOPLE FACTOR

Most organizations are adopting digital transformation in some form or another, whether this be improvements customer service or sharpening their competitive edge. Anyone who has ever worked through a technology roll-out knows that even the most exciting tech additions can quickly turn to disaster if employees do not use the new technology. User adoption is the key to any successful INSIGHTS FOR PROFESSIONALS Insights for Professionals (IFP) helps busy people find credible thought leadership & business resources on all things IT, HR, Marketing, Finance & Management. HOW REMOTE WORKING IS IMPACTING COMMUNICATION Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally

will struggle to

THE PROS AND CONS OF LETTING EMPLOYEES WORK FROM HOME Wednesday, July 11, 2018. Remote employees can provide a number of benefits to a business, but what are the negative impacts? Here is an overview covering both the pros and the cons. THE DO’S AND DON’TS OF PERFORMANCE REVIEWSDO AND DON TS MEANINGDON S PERFORMANCE CENTER Many organizations have a set process for staff appraisals, and one that often involves a single annual meeting where goals from the previous year are assessed, and future goals are planned. WHAT'S THE APPROPRIATE DRESS CODE FOR THE SUMMER HEAT? Dress codes can be hugely beneficial for companies, ensuring that staff always look presentable and can make the best impression when meeting clients or customers. However, when the weather heats up, they can also mean workers end up feeling uncomfortable, even with the air conditioning on full blast. 5 CYBER INCIDENT RESPONSE SCENARIOS TO TEST ON YOUR TEAMCYBER SECURITY SCENARIOSCYBER SECURITY TABLETOP SCENARIOSINCIDENT RESPONSE TABLETOP

EXERCISE TEMPLATE

Cybercrime is becoming increasingly sophisticated, with hackers always finding new ways to break into systems and steal or tamper with data. This is bad news for those who are working hard to protect their sensitive data and stay GDPR compliant. As a result, cybersecurity has never been more important, and it pays to prepare your team for the possibility of a data breach. One of the best ways 5 DATA QUALITY PROBLEMS AND THEIR SOLUTIONS Businesses today depend on data. It's vital in making the right decisions about a company's future direction, ensuring that customers are offered the products or services that are most relevant to them, and developing a deeper understanding of what's going on in the business and the wider market. 5 SIMPLE WAYS TO MAKE YOUR RECRUITMENT MORE DIVERSE A key part of any recruitment process is ensuring it is as diverse as possible. Taking steps to attract a range of applicants and to avoid any potential bias could help you secure a more diverse workforce, which has a number of benefits for any organizations. 6 DEMAND GENERATION KPIS YOU SHOULD BE MEASURING When it comes to measuring demand generation success, it’s important for marketers to set metrics from the start. What you count as success needs to be defined early in the planning process, and this needs to include considerations for both sales and marketing as well as the

overall business.

WHAT SEPARATES AN IT MANAGER FROM AN IT DIRECTOR?DIRECTOR VS MANAGER DUTIESDIRECTOR VS MANAGER ROLES Tuesday, January 10, 2017. One of the most testing transitions within an IT career is the promotion from IT Manager to Director. Article 5

Minutes

INSIGHTS FOR PROFESSIONALS Insights for Professionals (IFP) helps busy people find credible thought leadership & business resources on all things IT, HR, Marketing, Finance & Management. HOW REMOTE WORKING IS IMPACTING COMMUNICATION Communication is a key pillar of business success. Businesses that don’t facilitate good communication both internally and externally

will struggle to

EXERCISE TEMPLATE

overall business.

Minutes

PUTTING WELLBEING AT THE HEART OF YOUR PERFORMANCE MANAGEMENT It’s never been more important for businesses to focus on the issue of health and wellbeing in the workplace.. While employers have always had a duty of care towards their workforce, the COVID-19 pandemic brought home just how important it is to ensure your people can do their jobs without putting their physical and mental health at risk.. There are many actions you can take to ensure staff THE FUTURE OF WORK REPORT: EMPLOYEE BENEFITS AND WORK Many experts say COVID-19 marked the end of work as we once knew it. As a result, the needs and wants of employees today have changed. So, what is the future of work? To find out, Benify surveyed more than 58,000 employees across Europe.

UNWANTED BEHAVIOURS

The current climate of constant change and uncertainty can be a source of anxiety for many people and looking after your mental health during this challenging time can seem a momentous task. With the risk of developing unwanted behaviours such as, panic buying, over-thinking or constantly watching the news, it's important to know what's available when it comes to taking care of your mental health. 5 BENEFITS EMPLOYEES LOOK FOR OTHER THAN JUST A GOOD SALARY Employee retention can be a challenge for many businesses. One area that most businesses can rapidly improve on and see almost immediate results in employee satisfaction is the suite of benefits that you provide for employees. INFECTIOUS DISEASES IN THE WORKPLACE When there are several people working in one place day in and day out, it's easy for germs to spread. This means that illness can affect a large proportion of your workforce very quickly, which can harm productivity.. 5% to 20% of the US population ends up catching the flu at some point throughout the year, while other illnesses like the common cold and stomach flu are also common. 11 PROS AND CONS OF AI FOR BUSINESSES Artificial Intelligence (AI) is becoming more important for the growth and development of numerous companies all over the planet. Machines replacing people for the most intricate tasks is not the distant future, it’s the reality. 5 CYBER INCIDENT RESPONSE SCENARIOS TO TEST ON YOUR TEAM Cybercrime is becoming increasingly sophisticated, with hackers always finding new ways to break into systems and steal or tamper with data. This is bad news for those who are working hard to protect their sensitive data and stay GDPR compliant. As a result, cybersecurity has never been more important, and it pays to prepare your team for the possibility of a data breach. One of the best ways HOW TO STAY FOCUSED WHILE WORKING FLEXIBLY How to Stay Focused While Working Flexibly Productivity expert Chris Bailey knows a lot about finding focus — and losing it. The best-selling author and TED speaker shares his insights into the wandering mind and reveals how we can better control our focus to remain productive from anywhere. 4 THINGS MANUFACTURERS SHOULD CONSIDER BEFORE ADOPTING A Before making the decision to adopt a D2C channel, here are four things manufacturers should keep in mind. 1. Why D2C and why now? Traditionally, businesses themselves would only be responsible for the production, design, and in some cases marketing of a product, leaving the floor open for multiple intermediaries to come in and cut into general profit margins. SIMPLIFY ORGANIZATIONAL PROCESSES AS WORK GROWS MORE COMPLEX Simplify Organizational Processes as Work Grows More Complex Adopt an agile approach to your flexible working transformation. Yves Morieux, Director of Boston Consulting Group’s Institute for Organization, is an expert in corporate transformation.

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