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IDM MAGAZINEMAGAZINEENTERPRISE GUIDESIMAGING SERVICE BUREAUABOUT USEVENTSCASE STUDIES On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack.The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CSIRO TOOL BOOSTS SAFE DATA SHARING CSIRO tool boosts safe data sharing | IDM Magazine. A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information. Developed as a collaboration between CSIRO’s Data61, the digital specialist arm of EMAIL FAIL BEHIND RBNZ DATA BREACH Email fail behind RBNZ data breach | IDM Magazine. The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. On December 25 2020, the Reserve Bank was the victim of a cyber-attack on the third-party file sharing application

it used

METADATA FOR MICROSOFT TEAMS AND SHAREPOINT ONLINE Step 3: Site Configuration / Site Provisioning to set default metadata on new sites. When new SharePoint Online sites are created manually, or automatically when creating Teams, Planner, Yammer, and Stream, you want to ensure these sites get the relevant default metadata. All information stored on the site will then automatically inherent the MICROSOFT TEAMS GOVERNANCE VS. MANAGEMENT: WHAT’S THE Microsoft Teams Governance vs. Management. As you may have noticed, Microsoft Teams governance mostly involves planning for the bigger picture, while Microsoft Teams management is concerned with organizing the smaller details. Think of it this IDM MAGAZINEMAGAZINEENTERPRISE GUIDESIMAGING SERVICE BUREAUABOUT USEVENTSCASE STUDIES On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack.The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CSIRO TOOL BOOSTS SAFE DATA SHARING CSIRO tool boosts safe data sharing | IDM Magazine. A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information. Developed as a collaboration between CSIRO’s Data61, the digital specialist arm of EMAIL FAIL BEHIND RBNZ DATA BREACH Email fail behind RBNZ data breach | IDM Magazine. The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. On December 25 2020, the Reserve Bank was the victim of a cyber-attack on the third-party file sharing application

it used

with issues such as

for

THE DANGERS OF DATA MINING The Dangers of Data Mining . By Keith Power . According to the recently-released second annual Teradata report on enterprise decision-making, executives are having to make more complex decisions in less time, while at the same time they are being flooded with ever increasing amounts of data. BRISBANE CITY COUNCIL MOVES RM TO THE CLOUD The council has a cloud-first strategy and it was keen to migrate to Records Management as a Service (RMaaS). Council’s cloud-computing strategy and roadmap identified RM as one of 10 existing applications to transition directly to ICT as a Service by 2019. Citadel Systems won the tender with its Azure-based Citadel IX platform which also IS A FILE PLAN AND A TAXONOMY THE SAME THING? Of course a File Plan and a Taxonomy are not the same thing, but I bet that title got your attention! Although, I would bet that many folks from the document imaging industry do not really understand what a File Plan is, because most of the time Records Management is outside the bounds of what they are implementing. IDM MAGAZINEMAGAZINEENTERPRISE GUIDESIMAGING SERVICE BUREAUABOUT USEVENTSCASE STUDIES On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack.The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CSIRO TOOL BOOSTS SAFE DATA SHARING CSIRO tool boosts safe data sharing | IDM Magazine. A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information. Developed as a collaboration between CSIRO’s Data61, the digital specialist arm of EMAIL FAIL BEHIND RBNZ DATA BREACH Email fail behind RBNZ data breach | IDM Magazine. The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. On December 25 2020, the Reserve Bank was the victim of a cyber-attack on the third-party file sharing application

it used

store

IS A FILE PLAN AND A TAXONOMY THE SAME THING? Of course a File Plan and a Taxonomy are not the same thing, but I bet that title got your attention! Although, I would bet that many folks from the document imaging industry do not really understand what a File Plan is, because most of the time Records Management is outside the bounds of what they are implementing. METADATA FOR MICROSOFT TEAMS AND SHAREPOINT ONLINE Step 3: Site Configuration / Site Provisioning to set default metadata on new sites. When new SharePoint Online sites are created manually, or automatically when creating Teams, Planner, Yammer, and Stream, you want to ensure these sites get the relevant default metadata. All information stored on the site will then automatically inherent the CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. These include: Email notifications can now be sent to new record assignees. A new search method called Search String is available on the CM search DOCUMENT MANAGEMENT GUIDE Document Management Guide | IDM Magazine. Acrodata. www.acrodata.com.au. Phone: 03 6224 8011. Fax: 03 6224 8055. Located in central Hobart, Acrodata provides document management consulting and bureau services to the government, professional services and corporate and sectors. Our core strength is assisting organisations

with issues such as

for

THE DANGERS OF DATA MINING The Dangers of Data Mining . By Keith Power . According to the recently-released second annual Teradata report on enterprise decision-making, executives are having to make more complex decisions in less time, while at the same time they are being flooded with ever increasing amounts of data. BRISBANE CITY COUNCIL MOVES RM TO THE CLOUD The council has a cloud-first strategy and it was keen to migrate to Records Management as a Service (RMaaS). Council’s cloud-computing strategy and roadmap identified RM as one of 10 existing applications to transition directly to ICT as a Service by 2019. Citadel Systems won the tender with its Azure-based Citadel IX platform which also IS A FILE PLAN AND A TAXONOMY THE SAME THING? Of course a File Plan and a Taxonomy are not the same thing, but I bet that title got your attention! Although, I would bet that many folks from the document imaging industry do not really understand what a File Plan is, because most of the time Records Management is outside the bounds of what they are implementing. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES In a climate of tightening regulations, enterprises run an increasingly high risk of non-compliance. And, unfortunately, non-compliance can have some pretty serious consequences for THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM 1. Establish a records management team to develop and implement a strategic plan for the program and to provide a governance structure. Assign team responsibilities and authorities: CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. DOCUMENT MANAGEMENT GUIDE Claromentis www.claromentis.com.au Phone: 03 9013 1791 Contact: Robert Reith Email:Robert.reith@claromentis.com.au Claromentis is a scalable Intranet & Document Management solution that offers customers a flexible communications platform to AN ACTION PLAN TO IMPLEMENT ELECTRONIC SIGNATURES Digital signatures can be complex and costly to implement, but are worth considering for higher risk or higher value authorisations, or

to provide

IMAGE GATEWAY FOR APEOS 2.0 “We designed IGA 2.0 to help customers better manage their information requirements and introduce greater efficiencies in their document intensive processes and workflows,” said Andrew Taylor, National Manager, Office Innovation Group, Fuji Xerox Australia. CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. DOCUMENT MANAGEMENT GUIDE Claromentis www.claromentis.com.au Phone: 03 9013 1791 Contact: Robert Reith Email:Robert.reith@claromentis.com.au Claromentis is a scalable Intranet & Document Management solution that offers customers a flexible communications platform to CSIRO TOOL BOOSTS SAFE DATA SHARING Since 2020, CSIRO has explored ways of enhancing the tool in collaboration with the Cyber Security Cooperative Research Centre (CSCRC). Known as Personal Information Factor (PIF) tool, the software uses a sophisticated data analytics algorithm to identify the risks that sensitive, de-identified and personal information within a dataset can be re-identified and matched to its owner. METADATA FOR MICROSOFT TEAMS AND SHAREPOINT ONLINE If you have a corporate metadata model, then you have a standard way to describe unstructured information. If you want to improve findability, but also break down information silos, then the metadata values should be standardized using master A CASE STUDY OF AUTOMATED RECORDS MANAGEMENT IN Automation is inevitable to support the increased audit, FOI, eDiscovery, security and other regulatory obligations that government agencies are expected to meet. KOFAX ACQUIRES PSIGEN Kofax has acquired PSIGEN Software, a provider of document capture, content management and workflow automation software and solutions. The acquisition follows Kofax's 2019 purchases of Nuance Document Imaging and Top Image Systems. DOCUMENT RETENTION AND DESTRUCTION IN AUSTRALIA The new year is fast approaching and it seems timely to remind you of legislation that goes along with a ‘cleaning out’ of the archives. Before you press delete or shred that document, be sure to exercise diligence in complying with document and record retention

requirements.

HOW TO CLEAN UP YOUR SHARED DRIVES Yes, I know that you can implement an electronic document and records management system (we have one calledRecFind 6) and take away the need for shared drives and physical records management systems completely but most organizations don’t and most organizations still struggle with shared drives and physical records. THE DANGERS OF DATA MINING The Dangers of Data Mining . By Keith Power . According to the recently-released second annual Teradata report on enterprise decision-making, executives are having to make more complex decisions in less time, while at the same time they are being flooded with ever increasing amounts of data. BRISBANE CITY COUNCIL MOVES RM TO THE CLOUD In 2018 a tender was issued to replace the on-premise configuration with a cloud platform for more than 6,500 CM users. The council has a cloud-first strategy and it was keen to migrate to Records Management as a Service (RMaaS). IDM MAGAZINEMAGAZINEENTERPRISE GUIDESIMAGING SERVICE BUREAUABOUT USEVENTSCASE STUDIES On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack.The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CSIRO TOOL BOOSTS SAFE DATA SHARING CSIRO tool boosts safe data sharing | IDM Magazine. A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information. Developed as a collaboration between CSIRO’s Data61, the digital specialist arm of EMAIL FAIL BEHIND RBNZ DATA BREACH Email fail behind RBNZ data breach | IDM Magazine. The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. On December 25 2020, the Reserve Bank was the victim of a cyber-attack on the third-party file sharing application

it used

store

with issues such as

for

THE DANGERS OF DATA MINING The Dangers of Data Mining . By Keith Power . According to the recently-released second annual Teradata report on enterprise decision-making, executives are having to make more complex decisions in less time, while at the same time they are being flooded with ever increasing amounts of data. BRISBANE CITY COUNCIL MOVES RM TO THE CLOUD The council has a cloud-first strategy and it was keen to migrate to Records Management as a Service (RMaaS). Council’s cloud-computing strategy and roadmap identified RM as one of 10 existing applications to transition directly to ICT as a Service by 2019. Citadel Systems won the tender with its Azure-based Citadel IX platform which also IS A FILE PLAN AND A TAXONOMY THE SAME THING? Of course a File Plan and a Taxonomy are not the same thing, but I bet that title got your attention! Although, I would bet that many folks from the document imaging industry do not really understand what a File Plan is, because most of the time Records Management is outside the bounds of what they are implementing. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. These include: Email notifications can now be sent to new record assignees. A new search method called Search String is available on the CM search DOCUMENT MANAGEMENT GUIDE Document Management Guide | IDM Magazine. Acrodata. www.acrodata.com.au. Phone: 03 6224 8011. Fax: 03 6224 8055. Located in central Hobart, Acrodata provides document management consulting and bureau services to the government, professional services and corporate and sectors. Our core strength is assisting organisations

with issues such as

AN ACTION PLAN TO IMPLEMENT ELECTRONIC SIGNATURES What follows is an action plan to get your organisation to stop signing paper and start using electronic signatures. 1. Address laws, culture and policy - Legislation in most Australasian jurisdictions allows for the use of electronic signatures in most situations. There are selected exceptions, so always seek legal advice to be sure. IMAGE GATEWAY FOR APEOS 2.0 “We designed IGA 2.0 to help customers better manage their information requirements and introduce greater efficiencies in their document intensive processes and workflows,” said Andrew Taylor, National Manager, Office Innovation Group, Fuji Xerox Australia. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. These include: Email notifications can now be sent to new record assignees. A new search method called Search String is available on the CM search DOCUMENT MANAGEMENT GUIDE Document Management Guide | IDM Magazine. Acrodata. www.acrodata.com.au. Phone: 03 6224 8011. Fax: 03 6224 8055. Located in central Hobart, Acrodata provides document management consulting and bureau services to the government, professional services and corporate and sectors. Our core strength is assisting organisations

with issues such as

AN ACTION PLAN TO IMPLEMENT ELECTRONIC SIGNATURES What follows is an action plan to get your organisation to stop signing paper and start using electronic signatures. 1. Address laws, culture and policy - Legislation in most Australasian jurisdictions allows for the use of electronic signatures in most situations. There are selected exceptions, so always seek legal advice to be sure. IMAGE GATEWAY FOR APEOS 2.0 “We designed IGA 2.0 to help customers better manage their information requirements and introduce greater efficiencies in their document intensive processes and workflows,” said Andrew Taylor, National Manager, Office Innovation Group, Fuji Xerox Australia. TOP SECURITY AND RISK TRENDS FOR 2021 Adding a cybersecurity expert directly to the board is just one of the eight Gartner security and risk trends for 2021, many of which are driven by recent events such as security breaches and the COVID-19 pandemic. “In the past year, the typical enterprise has been turned inside out,” says Peter Firstbrook, VP Analyst, Gartner. METADATA FOR MICROSOFT TEAMS AND SHAREPOINT ONLINE Step 3: Site Configuration / Site Provisioning to set default metadata on new sites. When new SharePoint Online sites are created manually, or automatically when creating Teams, Planner, Yammer, and Stream, you want to ensure these sites get the relevant default metadata. All information stored on the site will then automatically inherent the HOW TO ACHIEVE A SUCCESSFUL DIGITAL TRANSFORMATION How to automate? However, the issue of how to automate business processes is problematic in many organisations. This is because there may be little knowledge of them from an end-to-end perspective, with employees simply doing what needs IN-PLACE VS. OUT-OF-PLACE RECORDS MANAGEMENT: NEW INSIGHTS For those who are new to the RM space, the concepts of “in-place” and “out-of-place” might be unfamiliar, so let’s recap on those quickly: “Out-of-place” storage is a legacy approach to digital records management – many readers will be familiar with the traditional records repositories of the past, where an external system

or

CSIRO TOOL BOOSTS SAFE DATA SHARING Since 2020, CSIRO has explored ways of enhancing the tool in collaboration with the Cyber Security Cooperative Research Centre (CSCRC). Known as Personal Information Factor (PIF) tool, the software uses a sophisticated data analytics algorithm to identify the risks that sensitive, de-identified and personal information within a dataset can be re-identified and matched to its owner. CYBER ATTACKS CAN SHUT DOWN CRITICAL INFRASTRUCTURE. IT'S Evidence suggests the Colonial shutdown was the result of such an attack, targeting its data. It appears the company shut down the pipeline network and some other operations to prevent the malicious software from spreading. This resulted in a cascade of unintended society-wide effects and collateral damage. HOW CRITICAL INDUSTRIES CAN PREPARE FOR SOCI ACT REFORMS Proposed new regulatory requirements include mandatory cyber incident reporting, the implementation of risk management programs, and enhanced cyber security obligations for systems deemed to be of 'national significance.' ARTIFICIAL INTELLIGENCE FOR RECORDS MANAGEMENT Linguistic analysis: When provided with sample documents the application extracts data and metadata from the samples.It then uses linguistic analytics to determine what records series should be applied to what content. Within these two main categories there are seven types of automation we typically deal with in the Records

Management world.

KOFAX ACQUIRES PSIGEN Kofax has acquired PSIGEN Software, a provider of document capture, content management and workflow automation software and solutions. The acquisition follows Kofax's 2019 purchases of Nuance Document Imaging and Top Image Systems. CONTENT ABOUT DOCUMENT & RECORDS MANAGEMENT Cyber attacks can shut down critical infrastructure. It's time to make cyber security compulsory IDM MAGAZINEMAGAZINEENTERPRISE GUIDESIMAGING SERVICE BUREAUABOUT USEVENTSCASE STUDIES On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack.The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. 9 PRINCIPLES FOR RECORDS MANAGEMENT BEST PRACTICES 5) Destroy records at the end of their lifecycle. Just as digital records can become vulnerable to data breaches, so too can your physical documents. Whilst statutory regulations dictate that some records need to be kept indefinitely, most records should be destroyed after a prescribed period of time. Navigating the complexity of record

CONTACT IDM

Phone: +61 2 9043 2943 Fax: +61 2 8212 8985 Email: idm@idm.net.au Postal address: PO Box 392 Paddington NSW 2021 AUSTRALIA Publisher/Editor Bill Dawes bill@idm.net.au THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. These include: Email notifications can now be sent to new record assignees. A new search method called Search String is available on the CM search IMAGE GATEWAY FOR APEOS 2.0 “We designed IGA 2.0 to help customers better manage their information requirements and introduce greater efficiencies in their document intensive processes and workflows,” said Andrew Taylor, National Manager, Office Innovation Group, Fuji Xerox Australia. IS A FILE PLAN AND A TAXONOMY THE SAME THING? Of course a File Plan and a Taxonomy are not the same thing, but I bet that title got your attention! Although, I would bet that many folks from the document imaging industry do not really understand what a File Plan is, because most of the time Records Management is outside the bounds of what they are implementing. THE DEATH OF RECORDKEEPING The death of recordkeeping | IDM Magazine. Recordkeeping is the process of making and maintaining complete, accurate and reliable evidence of business transactions, and government records are crucial to individuals seeking to establish their identities or ensure their entitlements to basic human rights. With their enormous capacity to

store

CONTACT IDM

store

GOVERNANCE VS ADOPTION Issue #1 – Sourcing Information. Many users from executive levels through to knowledge workers will claim that managing information located within their compliance driven information management systems is simply too difficult. It’s no wonder why AIIM’s research has uncovered that the average user adoption is only hovering around 21%. BRISBANE CITY COUNCIL MOVES RM TO THE CLOUD The council has a cloud-first strategy and it was keen to migrate to Records Management as a Service (RMaaS). Council’s cloud-computing strategy and roadmap identified RM as one of 10 existing applications to transition directly to ICT as a Service by 2019. Citadel Systems won the tender with its Azure-based Citadel IX platform which also THE 5 STEPS TO STARTING A RECORDS MANAGEMENT PROGRAM Obtain senior management support for the establishment and continual management of a records management program. Determine what services will be done “in-house” and what services will be done by outside vendors and consultants. 2. Conduct an organization-wide inventory of the records in your office. The records inventory identifies what HOW TO ACHIEVE A SUCCESSFUL DIGITAL TRANSFORMATION How to automate? However, the issue of how to automate business processes is problematic in many organisations. This is because there may be little knowledge of them from an end-to-end perspective, with employees simply doing what needs CSIRO TOOL BOOSTS SAFE DATA SHARING CSIRO tool boosts safe data sharing | IDM Magazine. A new data privacy tool has been developed to help ensure key datasets – such as those tracking COVID-19 – can be publicly shared with an extra layer of security for sensitive personal information. Developed as a collaboration between CSIRO’s Data61, the digital specialist arm of CONTENT MANAGER VERSION 9.4 BREAKDOWN There’s always a lot of anticipation around the latest release of Content Manager (CM), so solution provider Kapish has taken the opportunity to review CM 9.4 and highlight the key new features. These include: Email notifications can now be sent to new record assignees. A new search method called Search String is available on the CM search EMAIL FAIL BEHIND RBNZ DATA BREACH The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. CYBER ATTACKS CAN SHUT DOWN CRITICAL INFRASTRUCTURE. IT'S Evidence suggests the Colonial shutdown was the result of such an attack, targeting its data. It appears the company shut down the pipeline network and some other operations to prevent the malicious software from spreading. This resulted in a cascade of unintended society-wide effects and collateral damage. MICROSOFT TEAMS GOVERNANCE VS. MANAGEMENT: WHAT’S THE As a hub of collaboration, Microsoft Teams is home to critical organizational data that must be managed properly at all times. In order to utilize Microsoft Teams in a way that helps bolster your business, the implementation should always adhere to your organization’s goals and policies—which brings up the concept of

Teams governance.

BLOGS | IDM MAGAZINE The Document management, imaging and workflow conference is scheduled for May 12 to 15 at the Oriental Hotel, Singapore. HOW CRITICAL INDUSTRIES CAN PREPARE FOR SOCI ACT REFORMS Proposed new regulatory requirements include mandatory cyber incident reporting, the implementation of risk management programs, and enhanced cyber security obligations for systems deemed to be of 'national significance.' CONTENT ABOUT DOCUMENT & RECORDS MANAGEMENT Cyber attacks can shut down critical infrastructure. It's time to make cyber security compulsory Skip to main content

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Email fail behind RBNZ data breach How to achieve a successful digital transformation How Critical Industries Can Prepare for SOCI Act Reforms Microsoft Teams Governance vs. Management: What’s the Difference? Cyber attacks can shut down critical infrastructure. It's time to make cyber security compulsory

INDUSTRY INSIDER

TIME TO WRANGLE YOUR UNSTRUCTURED DATA How much value is sitting in your organization’s content? You may not even know – and it’s even more likely you haven’t tapped into the entirety of that value. More than half (56%) of respondents say their organization has not realized the full value of its content, according to ASG’s 2021 Survey Report, _What’s Slowing Modernization? Barriers Hindering Enterprise IT Systems and Content

Management_.

CYBER ATTACKS CAN SHUT DOWN CRITICAL INFRASTRUCTURE. IT'S TIME TO MAKE CYBER SECURITY COMPULSORY On May 7, a pipeline system carrying almost half the fuel used on the east coast of the United States was crippled by a major cyber attack

.

The five-day shutdown of the Colonial Pipeline resulted in widespread fuel shortages and panic-buying as Virginia, North Carolina and Florida declared a state of emergency. The attack highlights how vulnerable critical infrastructure such as fuel pipelines are in an era of growing cyber security threats. In Australia, we believe the time has come to make it compulsory for critical infrastructure companies to implement serious cyber security measures. EMAIL FAIL BEHIND RBNZ DATA BREACH The Reserve Bank of New Zealand has released the findings of independent reports on an illegal data breach on Christmas Day 2020 and its handling of sensitive information. HOW CRITICAL INDUSTRIES CAN PREPARE FOR SOCI ACT REFORMS Our nation’s critical infrastructure is a highly connected system – one that supports and drives our day to day operations as businesses and as a nation. However, connectivity without security creates vulnerabilities that can have immense repercussions. With this in mind, the Australian Government has announced reforms to the Security of Critical Infrastructure (SOCI) Act 2018 that will impose new obligations on organisations covered by the legislation to manage the security and resilience of owned assets. HOW TO ACHIEVE A SUCCESSFUL DIGITAL TRANSFORMATION In the Federal Budget 2021, the Government committed $1.2 billion to its Digital Economy Strategy. Its goal is to improve Australia’s competitiveness, boost productivity, create jobs, lift wages, and to become a leading digital economy by

2030.

MICROSOFT TEAMS GOVERNANCE VS. MANAGEMENT: WHAT’S THE DIFFERENCE? As a hub of collaboration, Microsoft Teams is home to critical organizational data that must be managed properly at all times. In order to utilize Microsoft Teams in a way that helps bolster your business, the implementation should always adhere to your organization’s goals and policies—which brings up the concept of

Teams governance.

A WORK ANYWHERE WORKPLACE IS WHAT EMPLOYEES ACTUALLY WANT As organizations around the world make plans for their people to return to the workplace, the latest research report from Accenture finds that 83% of people say a hybrid work model is optimal ─ where individuals have the ability to work remotely between 25% and 75% of

the time.

AUSTRALIAN LEGAL BODY MOVES TO ONBASE CONTENT SERVICES A significant state-based law society in Australia, initially founded by a select group of solicitors with the aim of meeting the evolving needs of business, government, community and individuals, has saved time and resources by deploying Hyland’s content services platform,

OnBase.

DATA GROWTH BRINGS STORAGE MANAGEMENT CHALLENGES: REPORT A new report by 451 Research, part of S&P Global Market Intelligence, reveals the major impact that data growth is having on storage management, highlighting the rise in retention of unstructured data exacerbating the storage challenges faced by organizations. SUBSCRIBE TO IDM'S FREE WEEKLY NEWSLETTER

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BREAKING NEWS

KOFAX ACQUIRES PSIGEN Kofax has acquired PSIGEN Software, a provider of document capture, content management and workflow automation software and solutions. KODAK ALARIS ADDS SECURE AND AUTOMATIC SCANNER MONITORING MPS Monitor, a platform for the remote monitoring and management of printers and multifunctional devices, has added the ability to monitor document scanners from Kodak Alaris. KOFAX CONTROLSUITE ADDS CLOUD INTEGRATIONS, ANALYTICS DASHBOARDS AND

NEW UNIFIED CLIENTS

A wide array of new capabilities for Kofax ControlSuite for capture and print management includes new cloud integrations, analytics dashboards and new unified clients. OPEX LAUNCHES RESOURCES FOR ASIA-PACIFIC CUSTOMERS OPEX Corporation, a leading provider of mail and document automation (DMA) solutions worldwide, is expanding its resources with the launch of digitiseyourdocuments.com.au

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AUTOMATE.IO LAUNCHES TEAM WORKFLOW CAPABILITIES Automate.io - an iPaaS and workflow automation platform - has announced the launch of new features to help teams unlock the full potential of collaborative workflow automation. Copyright © 2021 Transmit Media. All rights reserved. Email idm@idm.net.au Tel +61 2 9043 2943

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