LEARNING & DEVELOPMENT SOLUTIONS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

EVALUATION IN L&D

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

ALIGNING LEARNING TO BUSINESS (2015) Aligning learning to business (2015) We dig deeper into the behavior of the top learning companies to identify what constitutes ‘well aligned’ learning and development. Download Report. The relationship between alignment and engagement will be explored and discussed. This report will underline any changes since the 2014 report and discuss MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

LEARNING & DEVELOPMENT SOLUTIONS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

EVALUATION IN L&D

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

ALIGNING LEARNING TO BUSINESS (2015) Aligning learning to business (2015) We dig deeper into the behavior of the top learning companies to identify what constitutes ‘well aligned’ learning and development. Download Report. The relationship between alignment and engagement will be explored and discussed. This report will underline any changes since the 2014 report and discuss MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

LEARNING FROM COVID-19: NEW OPPORTUNITIES FOR THE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

HELPING YOUR ORGANIZATION RETURN TO WORK Before the coronavirus pandemic, only a few organizations had to deal with this problem – after a natural disaster, for example. But it's a challenge that many firms and their people must prepare for, as restrictions ease and vaccine programs are rolled out. THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

MODERNISING LEARNING: DELIVERING RESULTS Towards Maturity was founded in 2003 with a mission to help learning professionals deliver effective learning innovation that makes a real impact. Since joining Emerald in 2017, we've extended the reach and insight of this industry research program across the wider international learning community. Today, we serve more than 65,000

learners

OUR TOP 10 RECOMMENDED L&D BLOGS 9. HT2 Labs. The HT2 Labs blog aims to keep your finger on the pulse of the learning technologies industry. As you'd expect, there's lots to be found on how to create and implement successful MOOCs, as well as plenty of well-researched posts on xAPI, gamification, using data and analytics, content curation and more. EVALUATION - THE BASICS Evaluation - The basics. Learning evaluation is difficult. It presents all sorts of problems for the conscientious L&D professional. In the L&D context, evaluation is the purposeful gathering, analysis and discussion of evidence from relevant sources about the quality, worth and impact of learning. But it's not the same as research. 10 THINGS MANAGERS SHOULD NEVER SAY Assess whether you need to address it, apologize for your mistake, and explain what you should have said instead. It will calm emotions and show your growth and caring nature as a manager. 7. Don't say, "No one else has a problem with it." L&D AND D&I: WORKING TOGETHER TOWARD RECONCILIATION Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

LEARNING & DEVELOPMENT SOLUTIONS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

3 THINGS I LEARNED FROM COACHING However, one thing that we don't often address is the inspiration that we, as coaches, get back from our clients. Over the years, those I have coached have helped HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. THE EVOLUTION OF 70:20:10 Discover the impact 70:20:10 is having on the L&D profession. The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully.

EVALUATION IN L&D

ALIGNING LEARNING TO BUSINESS (2015) The relationship between alignment and engagement will be explored and discussed. This report will underline any changes since the 2014 report and discuss different aspect of Learning and Developments alignment with business values. MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT In its 2017 survey, human capital consulting firm Aon Hewitt says that it fell from 65 percent in 2015 to 63 percent in 2016 - the first

decline since 2012.

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Rachel has been producing MindTools.com Book Insights and Expert Interviews, the latter of which she also hosts, for the past 14 years. She is also the Founder and Creative Director of a media production company, advising on all forms of online audio and video content, and offering full production and post-production services, as well as training and consultation. LEARNING & DEVELOPMENT SOLUTIONS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

3 THINGS I LEARNED FROM COACHING However, one thing that we don't often address is the inspiration that we, as coaches, get back from our clients. Over the years, those I have coached have helped HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. THE EVOLUTION OF 70:20:10 Discover the impact 70:20:10 is having on the L&D profession. The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully.

EVALUATION IN L&D

ALIGNING LEARNING TO BUSINESS (2015) The relationship between alignment and engagement will be explored and discussed. This report will underline any changes since the 2014 report and discuss different aspect of Learning and Developments alignment with business values. MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT In its 2017 survey, human capital consulting firm Aon Hewitt says that it fell from 65 percent in 2015 to 63 percent in 2016 - the first

decline since 2012.

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Rachel has been producing MindTools.com Book Insights and Expert Interviews, the latter of which she also hosts, for the past 14 years. She is also the Founder and Creative Director of a media production company, advising on all forms of online audio and video content, and offering full production and post-production services, as well as training and consultation. HELPING YOUR ORGANIZATION RETURN TO WORK Before the coronavirus pandemic, only a few organizations had to deal with this problem – after a natural disaster, for example. But it's a challenge that many firms and their people must prepare for, as restrictions ease and vaccine programs are rolled out. LEARNING FROM COVID-19: NEW OPPORTUNITIES FOR THE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

MODERNISING LEARNING: DELIVERING RESULTS This report provides a comprehensive, detailed insight into how organizations can modernize their learning strategy. Our research shows 6 workstreams have been created in order to provide organizations with behaviors that characterize learning maturity and

growth.

EVALUATION - THE BASICS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D HOW TO MANAGE EMPLOYEE EXPECTATIONS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D THE EVOLUTION OF 70:20:10 Discover the impact 70:20:10 is having on the L&D profession. The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. 10 THINGS MANAGERS SHOULD NEVER SAY Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

RADICAL NEW ROLES FOR L&D Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D OUR TOP 10 RECOMMENDED L&D BLOGS If you are an L&D practitioner looking for insights on current issues affecting our profession, then checking out the thoughts and musing of some top L&D bloggers is a great way to broaden your horizons and spark some new ideas. LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

OUR TOP 10 RECOMMENDED L&D BLOGS 9. HT2 Labs. The HT2 Labs blog aims to keep your finger on the pulse of the learning technologies industry. As you'd expect, there's lots to be found on how to create and implement successful MOOCs, as well as plenty of well-researched posts on xAPI, gamification, using data and analytics, content curation and more.

EVALUATION IN L&D

MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning HOW TO DEVELOP YOUR PERSONAL LEARNING NETWORK I recently chatted to L&D consultant Fiona McBride, about how to develop your Personal Learning Network or PLN.Fiona regularly speaks and writes about this topic, amongst many others, and is an advocate of social media for the L&D professional. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

OUR TOP 10 RECOMMENDED L&D BLOGS 9. HT2 Labs. The HT2 Labs blog aims to keep your finger on the pulse of the learning technologies industry. As you'd expect, there's lots to be found on how to create and implement successful MOOCs, as well as plenty of well-researched posts on xAPI, gamification, using data and analytics, content curation and more.

EVALUATION IN L&D

MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. LEARNING FROM COVID-19: NEW OPPORTUNITIES FOR THE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

HELPING YOUR ORGANIZATION RETURN TO WORK Before the coronavirus pandemic, only a few organizations had to deal with this problem – after a natural disaster, for example. But it's a challenge that many firms and their people must prepare for, as restrictions ease and vaccine programs are rolled out. MODERNISING LEARNING: DELIVERING RESULTS Towards Maturity was founded in 2003 with a mission to help learning professionals deliver effective learning innovation that makes a real impact. Since joining Emerald in 2017, we've extended the reach and insight of this industry research program across the wider international learning community. Today, we serve more than 65,000

learners

THE EVOLUTION OF 70:20:10 The aim of this report is to underpin its successes, understand its shortcomings and gain insight into ways this learning framework can be implemented successfully. We’ve investigated how leading organisations from the UK, Europe, Australia and the US are using

70:20:10 to

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. EVALUATION - THE BASICS Evaluation - The basics. Learning evaluation is difficult. It presents all sorts of problems for the conscientious L&D professional. In the L&D context, evaluation is the purposeful gathering, analysis and discussion of evidence from relevant sources about the quality, worth and impact of learning. But it's not the same as research. 10 THINGS MANAGERS SHOULD NEVER SAY Assess whether you need to address it, apologize for your mistake, and explain what you should have said instead. It will calm emotions and show your growth and caring nature as a manager. 7. Don't say, "No one else has a problem with it." L&D AND D&I: WORKING TOGETHER TOWARD RECONCILIATION Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning UNDERSTANDING NEURODIVERSITY & ITS ROLE IN THE WORKPLACE Understanding neurodiversity & its role in the workplace. 8th June 2021 | 4:00pm to 5:00pm. Online Webinar. There’s an estimated 15-20% of people living with neurodiverse needs—including ADHD, Autism, Dyspraxia and Dyslexia—and expectations are growing for organizations to act on and advocate for neurodiversity in their

workplace.

SAME TEAM, DIFFERENT SIDES? Business leaders’ appreciation of the value of learning – either they undervalue organizational learning, or L&D departments are underperforming. Their biggest L&D concerns – 34% of leaders are extremely concerned about the short-term focus of their L&D function. Leaders’ perceptions of L&D impact – the average business leader MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

PLEASE SHARE FREELY! 10-MINUTE GUIDE STAKEHOLDER MANAGEMENT This guide looks at identifying and communicating with the people who matter. 10-MINUTE GUIDE Please Share Freely! Stakeholder Management Winning Support for Your Projects LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning UNDERSTANDING NEURODIVERSITY & ITS ROLE IN THE WORKPLACE Understanding neurodiversity & its role in the workplace. 8th June 2021 | 4:00pm to 5:00pm. Online Webinar. There’s an estimated 15-20% of people living with neurodiverse needs—including ADHD, Autism, Dyspraxia and Dyslexia—and expectations are growing for organizations to act on and advocate for neurodiversity in their

workplace.

SAME TEAM, DIFFERENT SIDES? Business leaders’ appreciation of the value of learning – either they undervalue organizational learning, or L&D departments are underperforming. Their biggest L&D concerns – 34% of leaders are extremely concerned about the short-term focus of their L&D function. Leaders’ perceptions of L&D impact – the average business leader MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

PLEASE SHARE FREELY! 10-MINUTE GUIDE STAKEHOLDER MANAGEMENT This guide looks at identifying and communicating with the people who matter. 10-MINUTE GUIDE Please Share Freely! Stakeholder Management Winning Support for Your Projects LEARNING FROM COVID-19: NEW OPPORTUNITIES FOR THE Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

ABOUT | MIND TOOLS FOR BUSINESS MT@25. As we celebrate our 25 th year we continue to engage with workplaces that want to inspire, stimulate and ensure that no-one is left behind. Our accessible on-demand tools and resources develop capability in the flow of work and ensure that the experience is

personal.

HELPING YOUR ORGANIZATION RETURN TO WORK Before the coronavirus pandemic, only a few organizations had to deal with this problem – after a natural disaster, for example. But it's a challenge that many firms and their people must prepare for, as restrictions ease and vaccine programs are rolled out. SOLUTIONS | EMERALD WORKS Solutions; Mind Tools. Our toolkit provides on-demand resources designed to improve the performance of your people. Custom E-Learning. Over the years, we’ve developed custom solutions from the everyday to the plain obscure, for organizations across the globe. MIND TOOLS | MIND TOOLS FOR BUSINESS Go further and boost performance with the Mind Tools toolkit. On-demand multimedia resources: articles, podcasts, videos, info-graphics quizzes, insights, expert views, interviews. It all helps your people learn essential management, leadership and personal effectiveness skills to build happy, successful careers. BACK TO THE FUTURE: WHY TOMORROW'S WORKFORCE NEEDS A The last decade – Investment in tech rose by 3% in 2020. But only 15% of learning leaders grew their business through innovation. (That’s 3% lower than in 2019). We explore why. Today – In 2020, we find that 71% of high-impact learning cultures (HILCs) involve learners at the design stage. (Compare that to an overall average of

21%.)

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. THE TOP 10 LEARNING THEORIES 3. Converging (doing and thinking) 4. Accommodating (doing and feeling) In Kolb's view, people gain knowledge by learning about abstract concepts and then applying them to a range of real-life situations. In his theory, the impetus to develop new concepts is provided by new experience.

EVALUATION IN L&D

The first part is mostly focused on Kirkpatrick's four levels, because this is the one I hear about the most. The second part is about return on investment and the importance of piloting learning interventions. The final part is a recommendation for an approach that's practical,

and

FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning UNDERSTANDING NEURODIVERSITY & ITS ROLE IN THE WORKPLACE Understanding neurodiversity & its role in the workplace. 8th June 2021 | 4:00pm to 5:00pm. Online Webinar. There’s an estimated 15-20% of people living with neurodiverse needs—including ADHD, Autism, Dyspraxia and Dyslexia—and expectations are growing for organizations to act on and advocate for neurodiversity in their

workplace.

SAME TEAM, DIFFERENT SIDES? Business leaders’ appreciation of the value of learning – either they undervalue organizational learning, or L&D departments are underperforming. Their biggest L&D concerns – 34% of leaders are extremely concerned about the short-term focus of their L&D function. Leaders’ perceptions of L&D impact – the average business leader MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

PLEASE SHARE FREELY! 10-MINUTE GUIDE STAKEHOLDER MANAGEMENT This guide looks at identifying and communicating with the people who matter. 10-MINUTE GUIDE Please Share Freely! Stakeholder Management Winning Support for Your Projects LEARNING & DEVELOPMENT SOLUTIONS Interactive onboarding, Client Experience teams, marketing support, seamless integration from people who care about your success. We stay on-side and listen, to provide support and a personal and tailored experience. Learn more. LEARNING AND DEVELOPMENT CHALLENGES FOR 2021 Ch-ch-ch-ch-changes. 1. A shift in the way we learn. Although more people have adapted to using online and virtual learning in recent years, 2020 forced many of us to rely solely on technology and virtual platforms for learning and development. Many of us for the very first time! With face-to-face learning no longer an option, online learning UNDERSTANDING NEURODIVERSITY & ITS ROLE IN THE WORKPLACE Understanding neurodiversity & its role in the workplace. 8th June 2021 | 4:00pm to 5:00pm. Online Webinar. There’s an estimated 15-20% of people living with neurodiverse needs—including ADHD, Autism, Dyspraxia and Dyslexia—and expectations are growing for organizations to act on and advocate for neurodiversity in their

workplace.

SAME TEAM, DIFFERENT SIDES? Business leaders’ appreciation of the value of learning – either they undervalue organizational learning, or L&D departments are underperforming. Their biggest L&D concerns – 34% of leaders are extremely concerned about the short-term focus of their L&D function. Leaders’ perceptions of L&D impact – the average business leader MANAGER USER MANUALS: UNITE TEAMS AND MANAGERS TO IMPROVE A manager user manual can help to break the ice and do away with second-guessing. It can also relieve tension that’s built up among teams, and help employees to feel comfortable approaching managers. We’re all human, after all. Nick’s manual made our team feel more connected and motivated to contribute, share concerns, and ask

questions.

THE FOUR ENABLERS OF EMPLOYEE ENGAGEMENT According to MacLeod and Clarke, organizations that have good engagement achieve it by: Setting, enforcing and reinforcing the behaviorial expectation of staff. That means rewarding desired behavior and punishing those that show bad behavior, such as discrimination or bullying. Encouraging all staff to tell the truth. 3 THINGS I LEARNED FROM COACHING Three lessons from being a coach. 1. Know your blind spots. One of my coaching clients was an administrative manager who prided himself on his exceptional organizational skills. Let's call him Gordon. Gordon's problem was that he felt his direct reports didn't like him much, and

even resented him.

HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions. FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

PLEASE SHARE FREELY! 10-MINUTE GUIDE STAKEHOLDER MANAGEMENT This guide looks at identifying and communicating with the people who matter. 10-MINUTE GUIDE Please Share Freely! Stakeholder Management Winning Support for Your Projects ABOUT | MIND TOOLS FOR BUSINESS MT@25. As we celebrate our 25 th year we continue to engage with workplaces that want to inspire, stimulate and ensure that no-one is left behind. Our accessible on-demand tools and resources develop capability in the flow of work and ensure that the experience is

personal.

SOLUTIONS | EMERALD WORKS Solutions; Mind Tools. Our toolkit provides on-demand resources designed to improve the performance of your people. Custom E-Learning. Over the years, we’ve developed custom solutions from the everyday to the plain obscure, for organizations across the globe. HOW TO DEVELOP YOUR MANAGERS Learning Performance Benchmark. With the only free, independent, and confidential L&D comparison tool, measure your organization’s performance on the global L&D market, and boost your learning maturity

score.

MIND TOOLS | MIND TOOLS FOR BUSINESS Go further and boost performance with the Mind Tools toolkit. On-demand multimedia resources: articles, podcasts, videos, info-graphics quizzes, insights, expert views, interviews. It all helps your people learn essential management, leadership and personal effectiveness skills to build happy, successful careers. BACK TO THE FUTURE: WHY TOMORROW'S WORKFORCE NEEDS A The last decade – Investment in tech rose by 3% in 2020. But only 15% of learning leaders grew their business through innovation. (That’s 3% lower than in 2019). We explore why. Today – In 2020, we find that 71% of high-impact learning cultures (HILCs) involve learners at the design stage. (Compare that to an overall average of

21%.)

THE TOP 10 LEARNING THEORIES 3. Converging (doing and thinking) 4. Accommodating (doing and feeling) In Kolb's view, people gain knowledge by learning about abstract concepts and then applying them to a range of real-life situations. In his theory, the impetus to develop new concepts is provided by new experience. HOW TO MANAGE EMPLOYEE EXPECTATIONS Make employee well-being a business goal, and build a strategy around it. Let's look at seven things that you can put in place to meet your people's expectations, now and in the future: 1. Provide training and development. Your people want to be challenged. They want to be given the trust, respect and responsibility for taking their own decisions.

EVALUATION IN L&D

The first part is mostly focused on Kirkpatrick's four levels, because this is the one I hear about the most. The second part is about return on investment and the importance of piloting learning interventions. The final part is a recommendation for an approach that's practical,

and

DEVELOPING MENTAL TOUGHNESS, WITH PETER CLOUGH Definitions of mental toughness. Peter Clough: Mental toughness started in the probably 1960s and 1970s. Dr Loehr developed the ideas of calling it mental toughness, and really its background lies in sport. It’s been popular in sport, it’s been used in sport for many, many years. After that stage, people then began to try and

refine it, and

FAVORITISM IN THE WORKPLACE: THE HIDDEN CAUSE OF UNDER Common causes of ' poor performance ' are lack of skill or knowledge, ineffective training or support, and low morale or motivation. But there are other, less obvious, factors to consider. Here, I explore an insidious "hidden" trigger: favoritism, and its corrosive companion,

nepotism.

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