WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006.

ON REVIEWS - BOZ

The review is the primary mechanic by which teams create and maintain alignment at Facebook. Reviews are a tool where you enlist other smart people to improve your work.

MANAGE YOUR MANAGER

The goal of a manager is to be useful to you. Understanding what your goals are is a part of that. But understanding the expectations you have from them beyond achieving your goals is equally important. Setting clear expectations will not only help them serve you better it will also give them clarity on how you like to be managed. A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. SERVICE ORIENTED ORGANIZATION This service oriented approach has become the standard at Facebook over time, though it is not ubiquitous. It was the key to better aligning our engineering and operations teams and relieving the tension between them. Instead of each organization putting its own goals first, it subjugates them to the goals of the teams they work

with.

MOVE FAST, BREAK THINGS EXPLAINED The path matters and you have to start somewhere. But “Move Fast, Break Things” was an exhortation to never get comfortable. We believe we should never be afraid to risk sacrificing a good product in the search of a great one. If we never broke anything because we were afraid of what might happen then we would not survive in the long

run.

ESCALATE EARLY AND OFTEN Escalate Early and Often. People often see escalating a disagreement to management as a sign of failure. Worse yet, they see it as harmful towards their relationship with their peers. This is exactly incorrect. Facebook decouples teams whenever possible to remain agile. With a clear shared strategy such a division of labor reduces

communication

DON'T BREAK THE BUILD My first job out of college was as a software developer at Microsoft. I have always been grateful for what I learned there. But the orientation I received my first day was surprisingly thin. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006.

ON REVIEWS - BOZ

The review is the primary mechanic by which teams create and maintain alignment at Facebook. Reviews are a tool where you enlist other smart people to improve your work.

MANAGE YOUR MANAGER

The goal of a manager is to be useful to you. Understanding what your goals are is a part of that. But understanding the expectations you have from them beyond achieving your goals is equally important. Setting clear expectations will not only help them serve you better it will also give them clarity on how you like to be managed. A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. SERVICE ORIENTED ORGANIZATION This service oriented approach has become the standard at Facebook over time, though it is not ubiquitous. It was the key to better aligning our engineering and operations teams and relieving the tension between them. Instead of each organization putting its own goals first, it subjugates them to the goals of the teams they work

with.

MOVE FAST, BREAK THINGS EXPLAINED The path matters and you have to start somewhere. But “Move Fast, Break Things” was an exhortation to never get comfortable. We believe we should never be afraid to risk sacrificing a good product in the search of a great one. If we never broke anything because we were afraid of what might happen then we would not survive in the long

run.

ESCALATE EARLY AND OFTEN Escalate Early and Often. People often see escalating a disagreement to management as a sign of failure. Worse yet, they see it as harmful towards their relationship with their peers. This is exactly incorrect. Facebook decouples teams whenever possible to remain agile. With a clear shared strategy such a division of labor reduces

communication

DON'T BREAK THE BUILD My first job out of college was as a software developer at Microsoft. I have always been grateful for what I learned there. But the orientation I received my first day was surprisingly thin. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006. MISSION, STRATEGY, AND TACTICS A CAREER COLD START ALGORITHM For the first 25 minutes: ask them to tell you everything they think you should know. Take copious notes. Only stop them to ask about things you don’t understand. Always stop them to ask about things you don’t understand. For the next 3 minutes: ask about the biggest challenges the team has right now. In the final 2 minutes: ask who

else

A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

WRITING IS THINKING

Writing is a linear process that forces a tangle of loose connections in your brain through a narrow aperture exposing them to much greater scrutiny. In my experience, discussion expands the space of possibilities while writing reduces it to its most essential components. Of course even when I write for my own benefit, it is

undoubtedly a bonus

COMMUNICATION IS THE JOB Those connectors in turn work with people whose job is to collect that information in the first place. This pattern repeats throughout. The success of all these information connectors and collectors depends on precisely one skill: communication. Each of us are always

communicating.

THE REVENUE TAKES CARE OF ITSELF By focusing on our people, on our culture, and on strong guiding principles we have been able to demonstrate that the revenue takes care of itself. Focusing on metrics has well established problems, but in the case of revenue there are two even more pathological ones.

Revenue is

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration. THE LAST BUS PROBLEM The busses stop running not long after the final screenings let out. That means there is concern that the bus there now may be the last bus. It is often snowing. Accommodations are generally far from the theaters. Everyone wants to get on that bus and many would push their fellow moviegoer aside for the opportunity. Personally, I rent a car.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. WHO ARE YOU AND WHY SHOULD I CARE? Hi. My name is Andrew Bosworth but most people call me Boz. I’m a native Californian and a Harvard graduate. I’m a husband, uncle, and father. I like photography, writing, and generally creating things. I’ve been working at Facebook since 2006.

ON REVIEWS - BOZ

The review is the primary mechanic by which teams create and maintain alignment at Facebook. Reviews are a tool where you enlist other smart people to improve your work.

MANAGE YOUR MANAGER

The goal of a manager is to be useful to you. Understanding what your goals are is a part of that. But understanding the expectations you have from them beyond achieving your goals is equally important. Setting clear expectations will not only help them serve you better it will also give them clarity on how you like to be managed. A PERSONAL INTERFACE In software we have the concept of an Application Programming Interface, or API. An API is a published set of functionality with instructions on how best to take advantage of it.

MUTUAL KNOWLEDGE

Mutual Knowledge is perhaps the most powerful concept I have come across to describe what is required for successful collaboration.

DAMN THE ORG CHART

Org charts are one way of looking at connections inside a company but they are not the only way. They should not constrain you and neither should your title or level. SERVICE ORIENTED ORGANIZATION This service oriented approach has become the standard at Facebook over time, though it is not ubiquitous. It was the key to better aligning our engineering and operations teams and relieving the tension between them. Instead of each organization putting its own goals first, it subjugates them to the goals of the teams they work

with.

MOVE FAST, BREAK THINGS EXPLAINED The path matters and you have to start somewhere. But “Move Fast, Break Things” was an exhortation to never get comfortable. We believe we should never be afraid to risk sacrificing a good product in the search of a great one. If we never broke anything because we were afraid of what might happen then we would not survive in the long

run.

ESCALATE EARLY AND OFTEN Escalate Early and Often. People often see escalating a disagreement to management as a sign of failure. Worse yet, they see it as harmful towards their relationship with their peers. This is exactly incorrect. Facebook decouples teams whenever possible to remain agile. With a clear shared strategy such a division of labor reduces

communication

DON'T BREAK THE BUILD My first job out of college was as a software developer at Microsoft. I have always been grateful for what I learned there. But the orientation I received my first day was surprisingly thin. This app works best with JavaScript enabled.

BOZ.

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* instagram/@boztank

* mailto:boz

SECOND ORDER ANXIETY

FINDING THE LINE

KNOW THYSELF

FAILURE THEORY

MANAGE YOUR MANAGER

THE LAST BUS PROBLEM

THE PROCESS

DEMAND SIDE PROBLEMS

WORST TO FIRST

SEVERABILITY

STRENGTH DICTATES WEAKNESS

DATA DOWNFALLS

BIGGEST FEAR

WAR ROOM STORIES

HEARING FEEDBACK

BE HELPFUL

ON MIDDLE MANAGEMENT

TRANSPARENT PROCESS

DON'T BREAK THE BUILD ROLE DEFINITION AND TEAM COMPOSITION LEARNING TO STOP WORRYING AND LOVE MANAGEMENT PORTFOLIO MANAGEMENT

THE $200 STRATEGY

ON ORGANIZATIONAL STRUCTURES

EXECUTIVE

THE REVENUE TAKES CARE OF ITSELF

CORPORATE ATHLETE

TRAITS I VALUE

STARS AND GUARDIANS

MANAGEMENT AS PROCESS

MOON ILLUSION

RADICAL RESPONSIBILITY

NICKELS AND DIMES

SPOT CHECKS AND BROWN M&MS TRANSPARENCY AND GOOD INTENT HONESTY AND OPTIMISM

ON REVIEWS

TIME MANAGEMENT

A PERSONAL INTERFACE

STABLE INFRA

LEAKY ABSTRACTIONS

ARGUMENTS

VALUE ADD DISEASE

THE RIGHT PRICE

MOON SHOTS & PROBLEM SIZING MOVE FAST, BREAK THINGS EXPLAINED CONSPICUOUS PRESENCE

AGE OF AUTHENTICITY

EXPLAIN LIKE I'M FIVE THE BENEFIT OF A SHORT EMOTIONAL MEMORY

REFUSE TO RULE

HOW TO WIN AN ARGUMENT

HOW NOT TO DISAGREE

ESCALATE EARLY AND OFTEN

MUTUAL KNOWLEDGE

ANTIFRAGILE

WRITING IS THINKING

MISSION, STRATEGY, AND TACTICS

BREAKING BAD NEWS

THE P RULES

THE PAIN IS THE REHAB SURVIVORSHIP BIAS AND GROWTH STRONG OPINIONS, WEAKLY HELD A CAREER COLD START ALGORITHM

MALCONTENTS

OWNERSHIP AND ENTITLEMENT LISTENING IS THE JOB COMMUNICATION IS THE JOB

BLIND TO BIAS

DAMN THE ORG CHART

INFLUENCE OVER AUTHORITY PROPORTIONAL RESPONSE

SPEAK FOR YOURSELF

SHOSHIN

FEEDBACK IS A GIFT

ASK FOR HELP

GIVE HARD FEEDBACK FAST

BE KIND

TAKE LONGER VACATIONS

SPEAK IN STORIES

CONSPICUOUS ABSENCE

CONVINCING FAILURE

CTFOIGT

SENSE OF URGENCY

SERVICE ORIENTED ORGANIZATION ASK FOR ADVICE, NOT PERMISSION BRANDS ARE TOOLS TO HELP HUMANITY SCALE

THE IMPACT TRAP

SAY YES

TIME > MONEY

SAY NO

THE HACKER WAY

THE PATH MATTERS

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