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WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency andproductivity.
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
NETWORK INTERACTIVE MAP Network Map. Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below toget a closer look.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency andproductivity.
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
NETWORK INTERACTIVE MAP Network Map. Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below toget a closer look.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and ABOUT WINDSTREAM WHOLESALE About Windstream Wholesale Empowering digital transformation for wholesale customers - including content and media providers, cloud and data center operators, international carriers, resale partners, cable operators, wireless and traditional network service providers andmore.
SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
MOVING TO UC HAS NEVER BEEN EASIER Moving to UC has never been easier. Our 100% cloud-based phone, mobility and unified communications solution empowers your employees to work effectively from virtually anywhere, improving productivity and face-to-face collaboration. Complete and submit the following quote request form and a specialist will contact you directly. DYNAMIC IP VOICE SERVICES Dynamic IP supports multiple call paths—analog, SIP trunking and PRI—enabling you to use your existing phone equipment. What’s more, Dynamic IP automatically adjusts bandwidth allocations based on call volume. As calls come in, data speed is shifted towards voice services. When calls diminish, it’s shifted back to data. YouTube. TONY THOMAS, PRESIDENT AND CEO Tony Thomas has more than 20 years’ experience in the communications industry. He was instrumental in the development of Windstream’s REIT spinoff and served as president of real estate investment trust operations and CFO. During his 5 year tenure as CFO, he completed 7 acquisitions totaling more than $5.6B in transaction value. Thomas also has deep capital market expertise, having STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
USER GUIDE OFFICESUITE UC ADMINISTRATOR USER GUIDE 7 OFFICESUITE UC® —ADMINISTRATOR USER GUIDE Using the System from the WE Connect Portal The WE Connect Portal is a revolutionary customer portal that enables you to manage all the preferences and features of your OfficeSuite UC system, including: fax, OfficeSuite HD Meeting and your toll-free service. USER GUIDE ACCESSING THE DESKTOP SOFTPHONE FEATURE VIA WE 4 WE CONNECT DESKTOP SOFTPHONE USER GUIDE Dial Pad 1. Open the dial pad by selecting the dial pad icon. 2. Enter the number you wish to dial, then select the green phone button at the top right of the screen. A Contact 1. From the OfficeSuite UC Home screen, select the OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency andproductivity.
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
NETWORK INTERACTIVE MAP Network Map. Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below toget a closer look.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) UCaaS is a unified communications solution delivered as a service by Windstream Enterprise. It integrates all key enterprise communication types, including audio, video conferencing, messaging and collaborative web functionality. By integrating these separate tools, UCaaS enhances organizational workflow, operational efficiency andproductivity.
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
NETWORK INTERACTIVE MAP Network Map. Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below toget a closer look.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and ABOUT WINDSTREAM WHOLESALE About Windstream Wholesale Empowering digital transformation for wholesale customers - including content and media providers, cloud and data center operators, international carriers, resale partners, cable operators, wireless and traditional network service providers andmore.
SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
MOVING TO UC HAS NEVER BEEN EASIER Moving to UC has never been easier. Our 100% cloud-based phone, mobility and unified communications solution empowers your employees to work effectively from virtually anywhere, improving productivity and face-to-face collaboration. Complete and submit the following quote request form and a specialist will contact you directly. DYNAMIC IP VOICE SERVICES Dynamic IP supports multiple call paths—analog, SIP trunking and PRI—enabling you to use your existing phone equipment. What’s more, Dynamic IP automatically adjusts bandwidth allocations based on call volume. As calls come in, data speed is shifted towards voice services. When calls diminish, it’s shifted back to data. YouTube. TONY THOMAS, PRESIDENT AND CEO Tony Thomas has more than 20 years’ experience in the communications industry. He was instrumental in the development of Windstream’s REIT spinoff and served as president of real estate investment trust operations and CFO. During his 5 year tenure as CFO, he completed 7 acquisitions totaling more than $5.6B in transaction value. Thomas also has deep capital market expertise, having STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
USER GUIDE OFFICESUITE UC ADMINISTRATOR USER GUIDE 7 OFFICESUITE UC® —ADMINISTRATOR USER GUIDE Using the System from the WE Connect Portal The WE Connect Portal is a revolutionary customer portal that enables you to manage all the preferences and features of your OfficeSuite UC system, including: fax, OfficeSuite HD Meeting and your toll-free service. USER GUIDE ACCESSING THE DESKTOP SOFTPHONE FEATURE VIA WE 4 WE CONNECT DESKTOP SOFTPHONE USER GUIDE Dial Pad 1. Open the dial pad by selecting the dial pad icon. 2. Enter the number you wish to dial, then select the green phone button at the top right of the screen. A Contact 1. From the OfficeSuite UC Home screen, select the OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
FEE AND SURCHARGE GUIDE Fee and Surcharge Guide. Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to USER GUIDE OFFICESUITE UC USER GUIDE POLY PHONES 5 OFFICESUITE UC® —USER GUIDE POLY PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter.If your phone does not have an Activate soft key, contact your technical staff for activation. Making Calls External Calls You must dial a 9+1 then the number, then press the Send key. InternalCalls
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
FEE AND SURCHARGE GUIDE Fee and Surcharge Guide. Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to USER GUIDE OFFICESUITE UC USER GUIDE POLY PHONES 5 OFFICESUITE UC® —USER GUIDE POLY PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter.If your phone does not have an Activate soft key, contact your technical staff for activation. Making Calls External Calls You must dial a 9+1 then the number, then press the Send key. InternalCalls
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
MANAGED NETWORK SECURITY Managed Network Security (MNS) from Windstream Enterprise is a comprehensive suite of managed security services you can apply to your network to minimize network threats and maximize uptime. We employ strong security controls and safeguards to protect our network services and customer information, and continuously verifytechnologies and
DYNAMIC IP VOICE SERVICES Dynamic IP supports multiple call paths—analog, SIP trunking and PRI—enabling you to use your existing phone equipment. What’s more, Dynamic IP automatically adjusts bandwidth allocations based on call volume. As calls come in, data speed is shifted towards voice services. When calls diminish, it’s shifted back to data. YouTube. WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. TONY THOMAS, PRESIDENT AND CEO Tony Thomas has more than 20 years’ experience in the communications industry. He was instrumental in the development of Windstream’s REIT spinoff and served as president of real estate investment trust operations and CFO. During his 5 year tenure as CFO, he completed 7 acquisitions totaling more than $5.6B in transaction value. Thomas also has deep capital market expertise, having STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
USER GUIDE OFFICESUITE UC ADMINISTRATOR USER GUIDE 7 OFFICESUITE UC® —ADMINISTRATOR USER GUIDE Using the System from the WE Connect Portal The WE Connect Portal is a revolutionary customer portal that enables you to manage all the preferences and features of your OfficeSuite UC system, including: fax, OfficeSuite HD Meeting and your toll-free service. USER GUIDE ACCESSING THE DESKTOP SOFTPHONE FEATURE VIA WE 4 WE CONNECT DESKTOP SOFTPHONE USER GUIDE Dial Pad 1. Open the dial pad by selecting the dial pad icon. 2. Enter the number you wish to dial, then select the green phone button at the top right of the screen. A Contact 1. From the OfficeSuite UC Home screen, select the OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
FEE AND SURCHARGE GUIDE Fee and Surcharge Guide. Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to USER GUIDE OFFICESUITE UC USER GUIDE POLY PHONES 5 OFFICESUITE UC® —USER GUIDE POLY PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter.If your phone does not have an Activate soft key, contact your technical staff for activation. Making Calls External Calls You must dial a 9+1 then the number, then press the Send key. InternalCalls
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and WINDSTREAM ENTERPRISE Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area School District. SD-WAN Concierge ™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovationplans.
WE CONNECT - NETWORK MANAGEMENT TOOL Management on the move. Leverage the WE Connect mobile app for full functionality right on your smartphone, so you don’t have to sacrifice performance for convenience. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of their SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
WE CONNECT - CUSTOMER PORTAL WE Connect Redefines the. Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
FEE AND SURCHARGE GUIDE Fee and Surcharge Guide. Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to USER GUIDE OFFICESUITE UC USER GUIDE POLY PHONES 5 OFFICESUITE UC® —USER GUIDE POLY PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter.If your phone does not have an Activate soft key, contact your technical staff for activation. Making Calls External Calls You must dial a 9+1 then the number, then press the Send key. InternalCalls
USER GUIDE ACCESSING THE MOBILE SOFTPHONE FEATURE VIA WE 3 WE CONNECT MOBILE SOFTPHONE USER GUIDE Using the WE Connect Mobile Softphone App Once logged in, select the softphone icon in the top left corner. Using the WE Connect Mobile Softphone, you can make an OfficeSuite UC® call from the dial pad and SPEED TEST | WINDSTREAM ENTERPRISE The tool above, provided by Speedtest.net, measures your connection speed in Megabits Per Second (Mbps). Mbps is the industry-standard, so you can easily compare your result to your high-speed internet plan’s speed. If you are having issues with your connectivity please contact Customer Support at 1-800-600-5050 or visit our Support pagefor
CUSTOMER DEVICE MANAGEMENT Customer Device Management. Complete service includes event management and management of 3rd party access for monitored devices. Proactive corrective action on failures. Create service tickets and troubleshoot network hardware. Break/fix maintenance; same and next business dayservice.
MANAGED NETWORK SECURITY Managed Network Security (MNS) from Windstream Enterprise is a comprehensive suite of managed security services you can apply to your network to minimize network threats and maximize uptime. We employ strong security controls and safeguards to protect our network services and customer information, and continuously verifytechnologies and
DYNAMIC IP VOICE SERVICES Dynamic IP supports multiple call paths—analog, SIP trunking and PRI—enabling you to use your existing phone equipment. What’s more, Dynamic IP automatically adjusts bandwidth allocations based on call volume. As calls come in, data speed is shifted towards voice services. When calls diminish, it’s shifted back to data. YouTube. WINDSTREAM ENTERPRISE COMMUNITY Welcome to the Windstream Enterprise Online Community! We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. We will provide you with tips, step-by-step instructions and how to find more detailed answers, if necessary. TONY THOMAS, PRESIDENT AND CEO Tony Thomas has more than 20 years’ experience in the communications industry. He was instrumental in the development of Windstream’s REIT spinoff and served as president of real estate investment trust operations and CFO. During his 5 year tenure as CFO, he completed 7 acquisitions totaling more than $5.6B in transaction value. Thomas also has deep capital market expertise, having STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS WE State & Local Government Solutions align advanced network, communications and collaboration solutions with IT and application roadmaps and needs, empowering municipalities to create and support communities that thrive. By focusing on outcomes, we enable delivery of services that stimulate economic growth, optimize businessefficiency and
USER GUIDE OFFICESUITE UC ADMINISTRATOR USER GUIDE 7 OFFICESUITE UC® —ADMINISTRATOR USER GUIDE Using the System from the WE Connect Portal The WE Connect Portal is a revolutionary customer portal that enables you to manage all the preferences and features of your OfficeSuite UC system, including: fax, OfficeSuite HD Meeting and your toll-free service. USER GUIDE ACCESSING THE DESKTOP SOFTPHONE FEATURE VIA WE 4 WE CONNECT DESKTOP SOFTPHONE USER GUIDE Dial Pad 1. Open the dial pad by selecting the dial pad icon. 2. Enter the number you wish to dial, then select the green phone button at the top right of the screen. A Contact 1. From the OfficeSuite UC Home screen, select the OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
WINDSTREAM ENTERPRISE Windstream Enterprise builds and manages network solutions, including SD-WAN and UCaaS, to leverage the power made possible by the cloud. WE CONNECT - NETWORK MANAGEMENT TOOL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of WE CONNECT - CUSTOMER PORTAL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of SPEED TEST | WINDSTREAM ENTERPRISE Wondering what your results mean? The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since that’s the majority of your online activity like loading web pages or streaming videos. NETWORK INTERACTIVE MAP Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below to get a closerlook.
WINDSTREAM ENTERPRISE COMMUNITY We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. OFFICESUITE WHITE LABEL Windstream’s OfficeSuite White Label allows wholesale partners to grow revenue & accelerate time to market with our cloud based, hosted Unified Communications solution. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. FEE AND SURCHARGE GUIDE Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to connect customer’s homes and businesses to the telephone network. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
WINDSTREAM ENTERPRISE Windstream Enterprise builds and manages network solutions, including SD-WAN and UCaaS, to leverage the power made possible by the cloud. WE CONNECT - NETWORK MANAGEMENT TOOL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of WE CONNECT - CUSTOMER PORTAL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of SPEED TEST | WINDSTREAM ENTERPRISE Wondering what your results mean? The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since that’s the majority of your online activity like loading web pages or streaming videos. NETWORK INTERACTIVE MAP Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below to get a closerlook.
WINDSTREAM ENTERPRISE COMMUNITY We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. OFFICESUITE WHITE LABEL Windstream’s OfficeSuite White Label allows wholesale partners to grow revenue & accelerate time to market with our cloud based, hosted Unified Communications solution. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. FEE AND SURCHARGE GUIDE Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to connect customer’s homes and businesses to the telephone network. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
YOUR COMPREHENSIVE IT KNOWLEDGE HUB Featured content in Windstream Enterprise Knowledge Hub offers the latest IT job research and advice to accelerate your business andcareer growth.
CUSTOMER DEVICE MANAGEMENT Get one step closer to achieving your strategic business goals by simplifying the management of your network and devices with WindstreamEnterprise.
UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) OfficeSuite UC ®. For small to enterprise-size businesses with up to 20,000 users. With 300,000 users nationwide and a Gartner mention, the simplicity, features and affordability of OfficeSuite UC from Windstream Enterprise have earned the loyalty and trust of businesses and users alike.. UCaaS IP Office™ For small to mid-size businesses with up to 3,000 users. GOVERNMENT - RESOURCES We’ll dig deep to understand your technology and business challenges. We’ll discuss how our cloud-optimized solutions align toyour needs.
DYNAMIC IP VOICE SERVICES Get flexible, reliable, cloud-ready voice services. As business communication migrates to the cloud, moving to an IP-based unified communications (UC) infrastructure is more important than ever. FIXED WIRELESS WHOLESALE Fixed Wireless Wholesale services can be customized, scaled to match your network architecture, and fully managed by Windstream Wholesale. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. HOSTED VOICE PORTAL ACCESS CommPortal Admin Portal . Manage the Hosted Voice Services for youorganizations
USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
WINDSTREAM ENTERPRISE Windstream Enterprise builds and manages network solutions, including SD-WAN and UCaaS, to leverage the power made possible by the cloud. WE CONNECT - NETWORK MANAGEMENT TOOL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of WE CONNECT - CUSTOMER PORTAL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of SPEED TEST | WINDSTREAM ENTERPRISE Wondering what your results mean? The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since that’s the majority of your online activity like loading web pages or streaming videos. NETWORK INTERACTIVE MAP Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below to get a closerlook.
WINDSTREAM ENTERPRISE COMMUNITY We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. OFFICESUITE WHITE LABEL Windstream’s OfficeSuite White Label allows wholesale partners to grow revenue & accelerate time to market with our cloud based, hosted Unified Communications solution. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. FEE AND SURCHARGE GUIDE Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to connect customer’s homes and businesses to the telephone network. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
WINDSTREAM ENTERPRISE Windstream Enterprise builds and manages network solutions, including SD-WAN and UCaaS, to leverage the power made possible by the cloud. WE CONNECT - NETWORK MANAGEMENT TOOL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of WE CONNECT - CUSTOMER PORTAL Blog. WE Connect Redefines the Digital Customer Experience. By Stephen Farkouh, Chief Information Officer. WE Connect is a major step in our commitment to create a modern, secure and user-centric digital experience that puts our enterprise customers in full control of SPEED TEST | WINDSTREAM ENTERPRISE Wondering what your results mean? The download speed is how fast you can pull data from the server to you. Most connections are designed to download much faster than they upload, since that’s the majority of your online activity like loading web pages or streaming videos. NETWORK INTERACTIVE MAP Fault-tolerant infrastructure intelligently connects our network for exceptional performance. Use the interactive map below to get a closerlook.
WINDSTREAM ENTERPRISE COMMUNITY We know you have questions and we are here to provide answers. This is where you can come to find out anything you want to know about our solutions and features at any time. OFFICESUITE WHITE LABEL Windstream’s OfficeSuite White Label allows wholesale partners to grow revenue & accelerate time to market with our cloud based, hosted Unified Communications solution. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. FEE AND SURCHARGE GUIDE Below is a listing of all Windstream fees and surcharges. Please note that not all surcharges and fees apply to all customers. Access Recovery Charge — The FCC permits local telephone companies to assess this charge to recover a portion of the costs incurred in the provision and maintenance of telephone service to connect customer’s homes and businesses to the telephone network. USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
YOUR COMPREHENSIVE IT KNOWLEDGE HUB Featured content in Windstream Enterprise Knowledge Hub offers the latest IT job research and advice to accelerate your business andcareer growth.
CUSTOMER DEVICE MANAGEMENT Get one step closer to achieving your strategic business goals by simplifying the management of your network and devices with WindstreamEnterprise.
UNIFIED COMMUNICATIONS AS A SERVICE (UCAAS) OfficeSuite UC ®. For small to enterprise-size businesses with up to 20,000 users. With 300,000 users nationwide and a Gartner mention, the simplicity, features and affordability of OfficeSuite UC from Windstream Enterprise have earned the loyalty and trust of businesses and users alike.. UCaaS IP Office™ For small to mid-size businesses with up to 3,000 users. GOVERNMENT - RESOURCES We’ll dig deep to understand your technology and business challenges. We’ll discuss how our cloud-optimized solutions align toyour needs.
DYNAMIC IP VOICE SERVICES Get flexible, reliable, cloud-ready voice services. As business communication migrates to the cloud, moving to an IP-based unified communications (UC) infrastructure is more important than ever. FIXED WIRELESS WHOLESALE Fixed Wireless Wholesale services can be customized, scaled to match your network architecture, and fully managed by Windstream Wholesale. STATE & LOCAL GOVERNMENT TECHNOLOGY SOLUTIONS Securely connect state & local government agencies, departments and offices to communicate, collaborate and serve citizens and constituents with efficient, responsive public services. HOSTED VOICE PORTAL ACCESS CommPortal Admin Portal . Manage the Hosted Voice Services for youorganizations
USER GUIDE OFFICESUITE UC USER GUIDE MITEL PHONES 5 OFFICESUITE UC® —USER GUIDE MITEL PHONES Activating Your Phone Press the Activate soft key and enter your extension and PIN, then press Enter or the key. Making Calls External Calls To make an external call, you must dial a 9 + 1 + the number. Internal Calls Internal calls can be made by just entering the 3 or 4 digit extensionof your colleague.
OFFICESUITE UC® PHONES AND ACCESSORIES PRODUCT GUIDE 6 OFFICESUITE UC® PHONES AND ACCESSORIES OfficeSuite UC® Mitel 6900 Series Phones Mitel 6920 Color Phone OfficeSuite UC 18-Key Color Phone (6920) 3.5 inch 320x240 color display 18 self-labeling keys; 3 pagesof 6 keys
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NETWORK SOLUTIONS
FOR YOUR BOLDEST AMBITIONS Array ( => => => => =>=> ) 1
When network connectivity is more important than ever, you shouldn’t have to compromise. Windstream Enterprise ensures that you get the right choice of network services and contract terms for your business. We call it the WE will Commitment.See our commitment
WHAT ARE YOUR BUSINESS AND TECHNOLOGY CHALLENGES?I WANT TO
MIGRATING APPS AND SERVICES TO THE CLOUD See Cloud solutions Group 2 Copy 11 Group 2 Copy 11 OPTIMIZE NETWORK PERFORMANCE FOR AN ALWAYS-ON, CLOUD-CONNECTED WORLD * SD-WAN Concierge™ Transform your network to meet the evolving demands of the cloud.* Cloud Connect
Connect to leading CSPs and apps over existing infrastructures with performance and security. * Wavelength Services Accommodate high-bandwidth demands with dedicated, secure point-to-point optical connectivity. Page 1 Contact us to get startedI WANT TO
ENABLING CUSTOMER ENGAGEMENT AND COLLABORATION See UC solutions Group 2 Copy 11 Group 2 Copy 11 POWER REAL-TIME COLLABORATION, BOOST EFFICIENCY AND ENGAGE CUSTOMERS* OfficeSuite UC
Enable employees to connect with customers and collaborate with colleagues anytime, on any device. * UCaaS: Unified Communicationsas a Service
Unite your people with solutions that seamlessly integrate voice, video and digital collaboration in the cloud. * CCaaS: Contact Center as a Service Deliver a best-in-class customer experience with the latest cloud-based, multi-channel contact center technology. Page 1 Contact us to get startedI WANT TO
ENSURING MAXIMUM NETWORK PERFORMANCE AND UPTIME See Transport solutions Group 2 Copy 11 Group 2 Copy 11 BUILD A FAST, RELIABLE AND SECURE PRIVATE OPTICAL NETWORK * Wavelength Services Accomodate high-bandwidth demands with dedicated, secure point-to-point optical connectivity.* Switched Ethernet
Design your own private network for a fast, reliable and highly secure experience built to optimize application performance. Page 1 Contact us to get startedI WANT TO
ENHANCING SECURITY AND COMPLIANCE See Security solutions Group 2 Copy 11 Group 2 Copy 11 PROTECT YOUR BUSINESS AGAINST CONSTANTLY EVOLVING CYBER THREATS * DDoS Mitigation Service Protect against network disruption and outages due to malicious DDoSattacks.
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Achieve and maintain continuous PCI compliance, and protect your customers and brand against costly data breaches. Page 1 Contact us to get started Find a solution that meets your needs__
NETWORK & CONNECTIVITY Solutions to optimize performance and deliver the bandwidth and reliability needed to support IT transformation.Learn more
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WINDSTREAM NAMED FOR SECOND CONSECUTIVE YEAR IN THE 2020 GARTNER MAGICQUADRANT FOR UCAAS
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THE NEW ERA OF TEAM COLLABORATION Digital transformation has changed the way we communicate and collaborate. Find out why the team collaboration market is booming with new and innovative solutions.Read the blog
*
CXAAS: DELIVERING ON CUSTOMER EXPERIENCE Customers are seeking to engage with companies in new ways. Find out the key factors in delivering a positive customer experience and the impact IT has on CX. Read the white paper*
WHAT’S HOLDING YOUR APPLICATIONS BACK? Customers, employees and end users demand fast and reliable applications. Find out the top five culprits behind sluggish network performance and how to stop them. Read the insights paper*
WINDSTREAM NAMED FOR SECOND CONSECUTIVE YEAR IN THE 2020 GARTNER MAGICQUADRANT FOR UCAAS
View the report
*
THE NEW ERA OF TEAM COLLABORATION Digital transformation has changed the way we communicate and collaborate. Find out why the team collaboration market is booming with new and innovative solutions.Read the blog
*
CXAAS: DELIVERING ON CUSTOMER EXPERIENCE Customers are seeking to engage with companies in new ways. Find out the key factors in delivering a positive customer experience and the impact IT has on CX. Read the white paper*
WHAT’S HOLDING YOUR APPLICATIONS BACK? Customers, employees and end users demand fast and reliable applications. Find out the top five culprits behind sluggish network performance and how to stop them. Read the insights paper*
WINDSTREAM NAMED FOR SECOND CONSECUTIVE YEAR IN THE 2020 GARTNER MAGICQUADRANT FOR UCAAS
View the report
*
THE NEW ERA OF TEAM COLLABORATION Digital transformation has changed the way we communicate and collaborate. Find out why the team collaboration market is booming with new and innovative solutions.Read the blog
*
MID-ATLANTIC DENTAL PARTNERS SD-WAN Concierge™ with MNS Cloud and UCaaS delivered the bandwidth, security and performance to enable Mid-Atlantic Dental Partners to enhance the patient experience.Read our case study
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PUBLIC SERVICE CREDIT UNION SD-WAN Concierge™ reduced network outages and enhanced application performance for Public Service Credit Union. MNS Cloud enabled work-from-home employees during COVID-19.Read our case study
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BRYANT & STRATTON COLLEGE SD-WAN Concierge™ eliminated network outages for Bryant & Stratton College and the increased bandwidth and performance enabled them to be an innovator in delivering online education to their students.Read our case study
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SOMERSET AREA SCHOOL DISTRICT Windstream Enterprise created a secure digital environment for rural K-12 students to have Internet access in the Somerset Area SchoolDistrict.
Read our case study
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GOODWILL VIRGINIA
SD-WAN Concierge™ and Cloud Connect delivered the bandwidth and performance to enable Goodwill Virginia’s innovation plans.Read our case study
*
MID-ATLANTIC DENTAL PARTNERS SD-WAN Concierge™ with MNS Cloud and UCaaS delivered the bandwidth, security and performance to enable Mid-Atlantic Dental Partners to enhance the patient experience.Read our case study
*
PUBLIC SERVICE CREDIT UNION SD-WAN Concierge™ reduced network outages and enhanced application performance for Public Service Credit Union. MNS Cloud enabled work-from-home employees during COVID-19.Read our case study
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