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ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health COVID-19 VACCINE APPOINTMENT FINDERS U.S. Digital Response is working with states to build vaccine appointment finder tools to help fill the information gap and to help people access vaccines. USDR’s technology experts are developing various solutions to meet the unique needs of states and communities.RESOURCES PAGE
Resources USDR’s data, code, research, documentation, and projects are open and accessible by default. Our efforts are meant to be replicated, reused, adapted, and otherwise available for collaboration. The following resources are intended to help share and scale solutions across governments, organizations and communities of all sizes and affiliations. Guides, Toolkits andGOVERNMENTS
U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can bePROJECT STOREFRONT
Features of Project Storefront include: Community members can buy or request food, including options for pickup or delivery. Manage inventory, orders, and donations in real time. Recruit volunteers, ask for donations, or post job applications to help run operations and feed the community. Customize the content, configuration, and visuallook of
GRANT IDENTIFICATION TOOL Implementing USDR’s grant identification tool is a simple process that begins with clarifying the number of departments and agencies and the organizational hierarchy within a state. From there, USDR assists with setting up the tool with the proper users and permissions. Our team of pro bono experts will help ensure that users are equipped to BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. ELECTIONS AND VOTING USDR is partnering with elections offices and NGOs to provide new tools and adapt existing ones, streamline operations, and navigate these changes. Knowing that time is of the essence, we can work with you to setup simple tools in a matter of days, using familiar, off-the-shelf software whenever we can, with whatever training orsupport you need.
HELPING CLAIMANTS UNDERSTAND WHAT HAPPENS AT “BENEFIT YEAR Using JotForm’s date input and conditional logic, the tool helps determine whether the user is requesting information before or after their benefit year end date and also helps estimate the amount of benefits received. The tool’s user-friendly features are helping Pennsylvanians quickly understand what the benefit year end is, andwhether
U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health COVID-19 VACCINE APPOINTMENT FINDERS U.S. Digital Response is working with states to build vaccine appointment finder tools to help fill the information gap and to help people access vaccines. USDR’s technology experts are developing various solutions to meet the unique needs of states and communities.RESOURCES PAGE
Resources USDR’s data, code, research, documentation, and projects are open and accessible by default. Our efforts are meant to be replicated, reused, adapted, and otherwise available for collaboration. The following resources are intended to help share and scale solutions across governments, organizations and communities of all sizes and affiliations. Guides, Toolkits andGOVERNMENTS
U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can bePROJECT STOREFRONT
Features of Project Storefront include: Community members can buy or request food, including options for pickup or delivery. Manage inventory, orders, and donations in real time. Recruit volunteers, ask for donations, or post job applications to help run operations and feed the community. Customize the content, configuration, and visuallook of
GRANT IDENTIFICATION TOOL Implementing USDR’s grant identification tool is a simple process that begins with clarifying the number of departments and agencies and the organizational hierarchy within a state. From there, USDR assists with setting up the tool with the proper users and permissions. Our team of pro bono experts will help ensure that users are equipped to BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. ELECTIONS AND VOTING USDR is partnering with elections offices and NGOs to provide new tools and adapt existing ones, streamline operations, and navigate these changes. Knowing that time is of the essence, we can work with you to setup simple tools in a matter of days, using familiar, off-the-shelf software whenever we can, with whatever training orsupport you need.
HELPING CLAIMANTS UNDERSTAND WHAT HAPPENS AT “BENEFIT YEAR Using JotForm’s date input and conditional logic, the tool helps determine whether the user is requesting information before or after their benefit year end date and also helps estimate the amount of benefits received. The tool’s user-friendly features are helping Pennsylvanians quickly understand what the benefit year end is, andwhether
U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. CARES ACT FUNDS REPORTING U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can be GRANT IDENTIFICATION TOOL Implementing USDR’s grant identification tool is a simple process that begins with clarifying the number of departments and agencies and the organizational hierarchy within a state. From there, USDR assists with setting up the tool with the proper users and permissions. Our team of pro bono experts will help ensure that users are equipped toREQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. HELPING CLAIMANTS UNDERSTAND WHAT HAPPENS AT “BENEFIT YEAR Using JotForm’s date input and conditional logic, the tool helps determine whether the user is requesting information before or after their benefit year end date and also helps estimate the amount of benefits received. The tool’s user-friendly features are helping Pennsylvanians quickly understand what the benefit year end is, andwhether
U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. CARES ACT FUNDS REPORTING U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can be GRANT IDENTIFICATION TOOL Implementing USDR’s grant identification tool is a simple process that begins with clarifying the number of departments and agencies and the organizational hierarchy within a state. From there, USDR assists with setting up the tool with the proper users and permissions. Our team of pro bono experts will help ensure that users are equipped toREQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. HELPING CLAIMANTS UNDERSTAND WHAT HAPPENS AT “BENEFIT YEAR Using JotForm’s date input and conditional logic, the tool helps determine whether the user is requesting information before or after their benefit year end date and also helps estimate the amount of benefits received. The tool’s user-friendly features are helping Pennsylvanians quickly understand what the benefit year end is, andwhether
GRANT IDENTIFICATION TOOL Implementing USDR’s grant identification tool is a simple process that begins with clarifying the number of departments and agencies and the organizational hierarchy within a state. From there, USDR assists with setting up the tool with the proper users and permissions. Our team of pro bono experts will help ensure that users are equipped to COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and CARES ACT FUNDS REPORTING U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can be VOLUNTEERS | U.S. DIGITAL RESPONSE Engineers. Front-end and/or back-end engineers, database experts or WordPress developers with 10-20 hours per week of availability. You will quickly understand legacy data and APIs, work within constraints to develop solutions, or suggest improvements which are easy to implement and maintain. STRATEGIES TO BUILD TRUST IN COVID COMMUNICATIONS USDR recently conducted nationwide, primary, qualitative research to explore how at-risk and vulnerable* communities receive critical COVID information and how community influencers or translators* can help amplify and extend the reach of government messaging. The goal of this research is to inform thinking and decision making for creators of COVID communications strategies, provide a IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate health FAQS | U.S. DIGITAL RESPONSE FAQs for Governments. How many pro bono technologists are available to help and what skills do they have? We currently have over 5,400 volunteer technologists who have raised their hands to help. The skills range across all technology roles imaginable from mainframe engineers to graphic designers, from data analysts to contentstrategists.
ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election HELPING CLAIMANTS UNDERSTAND WHAT HAPPENS AT “BENEFIT YEAR Using JotForm’s date input and conditional logic, the tool helps determine whether the user is requesting information before or after their benefit year end date and also helps estimate the amount of benefits received. The tool’s user-friendly features are helping Pennsylvanians quickly understand what the benefit year end is, andwhether
CLARIFYING BENEFITS ELIGIBILITY FOR NEW JERSEY RESIDENTS U.S. Digital Response partnered with the State of New Jersey to create a custom benefits screener tool that asks a few simple questions and then suggests, in priority order, which benefits programs a New Jersey worker can apply for based on eligibility. U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election VOLUNTEERS | U.S. DIGITAL RESPONSE Engineers. Front-end and/or back-end engineers, database experts or WordPress developers with 10-20 hours per week of availability. You will quickly understand legacy data and APIs, work within constraints to develop solutions, or suggest improvements which are easy to implement and maintain. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
REQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public.HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily and ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election VOLUNTEERS | U.S. DIGITAL RESPONSE Engineers. Front-end and/or back-end engineers, database experts or WordPress developers with 10-20 hours per week of availability. You will quickly understand legacy data and APIs, work within constraints to develop solutions, or suggest improvements which are easy to implement and maintain. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily andRESOURCES PAGE
Resources USDR’s data, code, research, documentation, and projects are open and accessible by default. Our efforts are meant to be replicated, reused, adapted, and otherwise available for collaboration. The following resources are intended to help share and scale solutions across governments, organizations and communities of all sizes and affiliations. Guides, Toolkits andGOVERNMENTS
U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can be CARES ACT FUNDS REPORTING U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can beGETTING STARTED
Getting started. Coronavirus (COVID-19) is an unprecedented threat to public health and stability. In this rapidly changing environment, the American public looks to government to provide reliable information and help. One of the most important ways that a government can do this is by publishing accurate, up-to-date, actionable information. IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate healthRAISING YOUR HAND
About us. U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions forcommon, systemic
LOCAL ELECTIONS AND VOTING INFO WEBSITE TEMPLATE USDR's elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones, complete with a navigational home-page and 20+ pages of relevant content. U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily andREQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election VOLUNTEERS | U.S. DIGITAL RESPONSE Engineers. Front-end and/or back-end engineers, database experts or WordPress developers with 10-20 hours per week of availability. You will quickly understand legacy data and APIs, work within constraints to develop solutions, or suggest improvements which are easy to implement and maintain. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. U.S. DIGITAL RESPONSE U.S. Digital Response serves the immediate needs of the public by activating highly-skilled talent, leveraging new technology, and partnering directly with governments and nonprofits. Our volunteers work with your team to understand your needs, and get you the tools you need to deliver critical services to the people who need them —all
ABOUT | U.S. DIGITAL RESPONSEAUTHOR: EMILY BARLOW U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions for common, systemicchallenges
USDR COVID GRANT TRACKING US Digital Response has collaborated with two states to build a COVID-19 grant tracking tool for CARES Act funds based on prior federal Recovery Act and DATA Act reporting requirements. This secure, open source platform is free and can be reused by multiple government agencies. The USDR team is available, on a pro-bono basis, to helpstates
HEALTH PROGRAM
The public health challenges posed by the COVID-19 pandemic are far reaching. With funding from the Rockefeller Foundation, U. S. Digital Response has created a dedicated Health Program designed to help state and local governments meet the urgency of the COVID-19 crisis. COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily andREQUEST HELP
U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
ELECTION WEBSITE TEMPLATE Our elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones. Your new website comes pre-built with a navigational home-page and over 20 pages of content, featuring the most important election VOLUNTEERS | U.S. DIGITAL RESPONSE Engineers. Front-end and/or back-end engineers, database experts or WordPress developers with 10-20 hours per week of availability. You will quickly understand legacy data and APIs, work within constraints to develop solutions, or suggest improvements which are easy to implement and maintain. COVID-19 SMB LOAN INFORMATION Find COVID-19 assistance for your business. Answer a few questions to find loans, funding alternatives, and support. Get Started. Deadline to apply March 31, 2021. This free tool is for US-based businesses including: 501 (c) (3) or 501 (c) (6) nonprofits. Contractors, freelancers, and gig workers. Destination marketing organizations. BEST PRACTICES FOR COVID-19 GOVERNMENT WEBSITES The U.S. Digital Response is a volunteer-run, non-partisan organization that exists to assist the U.S. government in its response to COVID-19. This resource referenced the following materials: (1) digital.gov’s guidance for government coronavirus websites, (2) coronavirus.gov, a portal for public information that is curated bythe Coronavirus
OUR WORK | U.S. DIGITAL RESPONSE Our Work Our shareable tools, practices, and pro bono expert volunteers can adapt to the specific needs of any state or local government. Tell us the challenges you’re facing—we’ll get back to you within hours. Reach out to us to get started How can we help? Communications COVID-19 Response Elections and Voting Food AssistanceGrant
RESOURCES PAGE
Resources USDR’s data, code, research, documentation, and projects are open and accessible by default. Our efforts are meant to be replicated, reused, adapted, and otherwise available for collaboration. The following resources are intended to help share and scale solutions across governments, organizations and communities of all sizes and affiliations. Guides, Toolkits and COVID-19 COMMUNICATION TOOLKIT: A HEALTH EQUITY LENS This toolkit offers detailed, step-by-step guidance to help health communicators, content developers, educators, and health promotion leaders put health equity recommendations into COVID-19 communication action. The tools and information shared here are based on evidence-based research with the goal of helping communities access COVID-19 vaccination and testing information easily andGOVERNMENTS
U.S. Digital Response helps states quickly and efficiently report on the funds they directly received under the CARES Act with a free tool that adheres to federal requirements and simplifies the reporting process. The tool has been implemented in two states and can beGETTING STARTED
Getting started. Coronavirus (COVID-19) is an unprecedented threat to public health and stability. In this rapidly changing environment, the American public looks to government to provide reliable information and help. One of the most important ways that a government can do this is by publishing accurate, up-to-date, actionable information.PROJECT STOREFRONT
Features of Project Storefront include: Community members can buy or request food, including options for pickup or delivery. Manage inventory, orders, and donations in real time. Recruit volunteers, ask for donations, or post job applications to help run operations and feed the community. Customize the content, configuration, and visuallook of
IMPROVING VACCINE INFO WEBPAGES WITH UPDATED CONTENT AND USDR partnered with Pueblo County, Colo., to update the county's COVID-19 website to be informative and accessible, with a particular focus on sharing how to get a vaccine, identifying who is eligible and when, providing a simplified and helpful user experience, and delivering appropriate healthRAISING YOUR HAND
About us. U.S. Digital Response (USDR) is a nonprofit, nonpartisan organization that helps governments and organizations respond quickly and efficiently to support the critical needs of the public. Leveraging a network of pro-bono technical expertise and modern, resilient technology, USDR addresses and uncovers solutions forcommon, systemic
LOCAL ELECTIONS AND VOTING INFO WEBSITE TEMPLATE USDR's elections website template has been built in partnership with the Center for Tech and Civic Life, based on research from the Center for Civic Design. In just a few hours, you’ll set up a modern, user-friendly site that works on desktops and mobile phones, complete with a navigational home-page and 20+ pages of relevant content.* Our Work
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SUPPORTING THE CRITICAL NEEDS OF THE PUBLIC We place experienced, pro-bono technologists to work with government and organizations responding to moments of crisis, to quickly deliver critical services and infrastructure that support the needs of the public. We’re non-partisan, fast, and free. Contact us to learn more SEE WHAT'S HAPPENING AT U.S. DIGITAL RESPONSE PAID OPPORTUNITIES WITH U.S. DIGITAL RESPONSE Looking for a career in civic tech? U.S. Digital Response is hiring professionals to help identify gaps and challenges with our partners, understand the needs of communities and constituents, and find, build or develop tools needed to deliver critical services to the people who need them. Learn more about working with USDR and our current openpositions.
2020 GOOD TECH AWARDS: THE NEW YORK TIMES USDR was featuring the annual Good Tech Awards roundup in The New York Times. The article highlight’s USDR’s work with data visualization, COVID-19 testing, and unemployment insurance modernization with partners from the State of Pennsylvania, City of Seattle, and State of Kansas. Read the full 2020 Good Tech Awardsroundup here.
SUPPORTING COVID-19 VACCINE DISTRIBUTION & PUBLIC HEALTH EFFORTS With the support of the Rockefeller Foundation, USDR’s health program aims to improve government’s response to the COVID-19 pandemic. This program is focusing efforts on COVID-19 vaccinations, testing and tracing, and research and rapid response. Learn more about USDR’s health program here. Learn More about our work0 +
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Volunteers who have raised their hands to help. — AS OF MARCH 2021 “At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefitsthey need.”
- Secretary DeAngela Burns-Wallace, Ed. D., Kansas Department of Administration, Executive Branch CITO “We are honored to see so many dedicated technologists step up to work on behalf of New York City. With technology products that work to combat hate crimes, lower language barriers, and drive digital equity, the work will have a lasting impact on improving New Yorkers’lives.”
- Bill de Blasio, Mayor of New York City "USDR has provided smart, informed, and fast help for a variety of issues. They are an invaluable resource to governments at a criticaltime."
- Robert Gordon, Director, Michigan Department of Health and Human Services "USDR is loaded with professionals dedicated to acting quickly and expertly, helping us maintain vital transparency services as well as creating tools that allow stressed and overwhelmed borrowers to receive the best information on disaster relief. Having USDR focus on the digital tools has allowed us to better focus on businesses and partners that need our support." - Scott Wu, California Infrastructure and Economic Development Bank “The next few weeks in America are going to be rough, and fantastic partners like you…are why people in our cities are going to pullthrough.”
- Mayor Tim McGallian,Concord, CA
“Volunteers from USDR have not only helped bring incredible expertise and extra hands to us in a great time of need, they’ve provided critical thinking skills at a time when our team is working long hours and experiencing burn out.” - Rebecca Woodbury, City of San Rafael, CA, Director of Digital Service & Open Government “USDR has been an invaluable source of talent, helping our office move at the “speed of need”... I would recommend any agency consider partnering with them to add team capacity and leverage unique skill sets in these trying times.”- Ross
Dakin, State of New Jersey Office of Innovation “At a time when we needed to move quickly and thoughtfully, U.S. Digital Response assisted the Kansas Department of Labor in making it possible for Kansas residents to apply for the unemployment benefitsthey need.”
- Secretary DeAngela Burns-Wallace, Ed. D., Kansas Department of Administration, Executive Branch CITO “We are honored to see so many dedicated technologists step up to work on behalf of New York City. With technology products that work to combat hate crimes, lower language barriers, and drive digital equity, the work will have a lasting impact on improving New Yorkers’lives.”
- Bill de Blasio, Mayor of New York CityOUR APPROACH
TAP INTO TECH TALENT We identify experts who match the skills you need, as quickly as the same day we receive your request. Skills include: engineering, design, operations, data science, supply chain management, policy, content strategy, marketing, user experienceresearch and more.
ACCESS TODAY’S TECH TOOLS We help you implement lean and effective solutions that work with your systems, like improved database management, user experience design, content strategy, and dashboards. We build alongside your teams, so everyone is trained and prepared forhandoff.
LEARN FROM WHAT’S WORKING We’re working with hundreds of cities, counties, and states around the country, and can appropriately share best practices across ournetwork.
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U.S. DIGITAL RESPONSE SERVES THE IMMEDIATE NEEDS OF THE PUBLIC BY ACTIVATING HIGHLY-SKILLED TALENT, LEVERAGING NEW TECHNOLOGY, AND PARTNERING DIRECTLY WITH GOVERNMENTS AND NONPROFITS Our community works with you pro bono to understand your needs, and get you the tools you need to deliver critical services to the people who need them — all within a few days to weeks. Our diverse cohort of pro bono specialists, including staff and volunteers from across the country, has deep expertise, spanning engineering, data science, content strategy, design, logistics and supply chain, and disaster response. We provide rapid pro bono tech support to governments of all sizes, from small cities to large states, in areas ranging from public health to economic stability, and much in between. If you are unsure of how to address a challenge, USDR can help to assess the problem first, before you invest in costly solutions.More About Us
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