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DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all POLARIZATION IN RETAIL The ability to properly segment, identify, and understand individual customers and their desires for convenience and differentiated experiences leads to a polarization of the market. This provides retailers with the opportunity to offer different service models to consumers while mitigating some of the traditional industry challengesin
HEADING INTO THE HOMESTRETCH, IT’S SYCAMORE BY A MILE Heading into the Homestretch, It’s Sycamore by a Mile. During this whirlwind of retail bankruptcies, while the pandemic rages on with no end in sight, it should be a field day for private equity firms, awash in cash, to swoop in like vultures to acquire these bankrupt retailers on the cheap. However, several experts in the space told me that WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
BREWDOG A NEW AGE COMPANY WITH A NEW AGE WAY TO GROW A Scotland-based BrewDog brewery is a different kind of company that has a very different way of doing things. The genius is in the beer. If building a local world-class brewery in 10 short years, ready to play on an international stage, is the goal, then, to paraphrase, “I’ll have what they’re having.” - THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all POLARIZATION IN RETAIL The ability to properly segment, identify, and understand individual customers and their desires for convenience and differentiated experiences leads to a polarization of the market. This provides retailers with the opportunity to offer different service models to consumers while mitigating some of the traditional industry challengesin
HEADING INTO THE HOMESTRETCH, IT’S SYCAMORE BY A MILE Heading into the Homestretch, It’s Sycamore by a Mile. During this whirlwind of retail bankruptcies, while the pandemic rages on with no end in sight, it should be a field day for private equity firms, awash in cash, to swoop in like vultures to acquire these bankrupt retailers on the cheap. However, several experts in the space told me that WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
BREWDOG A NEW AGE COMPANY WITH A NEW AGE WAY TO GROW A Scotland-based BrewDog brewery is a different kind of company that has a very different way of doing things. The genius is in the beer. If building a local world-class brewery in 10 short years, ready to play on an international stage, is the goal, then, to paraphrase, “I’ll have what they’re having.” THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. THE RETAIL WORKFORCE OF THE FUTURE The Retail Workforce of the Future. Millennials and Gen Z make up around half of the global workforce. Many are frontline retail workers whose jobs were impacted during the pandemic. Whether they were laid off, suffered reduced hours, or had to switch from a nonessential retail job (such as cosmetics sales) to an essential one (such asstocking
FEATURED - PAGE 21 OF 214 - THE ROBIN REPORT “Influencer” has become a dirty word. Brands were slowly gravitating from macro to micro influencers before the pandemic. But “Covidiot” influencers such as Arielle Charnas––who took a very public trip to the Hamptons seven days after being diagnosedPODCAST-6-11-D2C
ARTICLES; PARTNERS. Collaborative Partners; Innovators Network; Become a Partner of The Robin Report; BROADCASTS. The Robin Report/Syracuse University 2021 CEO Series FEATURED - PAGE 22 OF 214 - THE ROBIN REPORT Talk about a change in fortune. A scant five months ago Wayfair was trading at a 52-week low of $21.70. Then, following its August earnings release, in which it posted its first quarterly profit since its 2014 IPO, Wayfair’s stock price soared to as much as an astounding $316.50 per share. WALMART AND GAP GO HOME Walmart has fallen into The Gap. It no doubt hopes it’s a successful journeyeven if history suggests otherwise. Last month the biggest of the big, Walmart, said it was partnering up with casual apparel retailer Gap to bring a line of home furnishings products to, at least initially, its online business and potentially its stores. HOW TO REVIVE MALLS AFTER THE CORONAVIRUS LIFTS The coronavirus has cast a pall over malls, adding insult to injury for many of the nation’s malls already under siege. Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases at the CDC, said, “Ultimately, we expect we will see community spread in this country.It’s not so much a question of if this will happen anymore but rather GROCERANTS - THE ROBIN REPORT Grocerants. One especially impressive example of a grocerant is the newly opened Whole Foods store at Bryant Park in New York. The store, at 43,000 square-feet on two levels, is unusually large by Manhattan standards. It features the usual offerings of a Whole Foods store; namely, an edited selection of food and nonfood items. WHERE CURBSIDE PICKUP GOES WRONG Where Curbside Pickup Goes Wrong. Curbside pickup at many major retailers isn’t all it’s cracked up to be. Yet this hasn’t prevented customers from using the service during Covid-19. The allure of allegedly “contact-less” shopping is more than most can resist during a pandemic. In fact, the number of orders placed online andpicked up
BREWDOG A NEW AGE COMPANY WITH A NEW AGE WAY TO GROW A Scotland-based BrewDog brewery is a different kind of company that has a very different way of doing things. The genius is in the beer. If building a local world-class brewery in 10 short years, ready to play on an international stage, is the goal, then, to paraphrase, “I’ll have what they’re having.” - THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. HOW TO MEET THE DEMANDS OF THE 2021 GEN Z SHOPPER A year into the pandemic, 46 percent of Gen Z consumers say they think the pandemic will change the way they shop for clothes in the future, according to the Cotton Incorporated Lifestyle Monitor ™ Survey ( Gen Z 2021). Already, 47 percent say the pandemic has caused them to NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
THE ART AND SCIENCE OF RETAIL The Art and Science of Retail. If you were to distill what consumers want from any retail transaction down to two factors, it would be convenience and experience. And these two factors may even outweigh value and price if you deliver a meaningful experience that is A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
MICHAEL KORS
Michael Kors – A Tale of Two Brands. I’ve long been a Michael Kors fan, buying gorgeous double-faced wool dresses on sale at Bergdorf Goodman or in the Michael Kors store on Madison Avenue—only at 70% or more off, after Christmas and in the early summer. These dresses, and some pants, skirts, jackets and wonderful cashmere sweaters, are DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
- THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. HOW TO MEET THE DEMANDS OF THE 2021 GEN Z SHOPPER A year into the pandemic, 46 percent of Gen Z consumers say they think the pandemic will change the way they shop for clothes in the future, according to the Cotton Incorporated Lifestyle Monitor ™ Survey ( Gen Z 2021). Already, 47 percent say the pandemic has caused them to NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
THE ART AND SCIENCE OF RETAIL The Art and Science of Retail. If you were to distill what consumers want from any retail transaction down to two factors, it would be convenience and experience. And these two factors may even outweigh value and price if you deliver a meaningful experience that is A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
MICHAEL KORS
Michael Kors – A Tale of Two Brands. I’ve long been a Michael Kors fan, buying gorgeous double-faced wool dresses on sale at Bergdorf Goodman or in the Michael Kors store on Madison Avenue—only at 70% or more off, after Christmas and in the early summer. These dresses, and some pants, skirts, jackets and wonderful cashmere sweaters, are DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. FEATURED - PAGE 21 OF 214 - THE ROBIN REPORT “Influencer” has become a dirty word. Brands were slowly gravitating from macro to micro influencers before the pandemic. But “Covidiot” influencers such as Arielle Charnas––who took a very public trip to the Hamptons seven days after being diagnosed THE RETAIL WORKFORCE OF THE FUTURE The Retail Workforce of the Future. Millennials and Gen Z make up around half of the global workforce. Many are frontline retail workers whose jobs were impacted during the pandemic. Whether they were laid off, suffered reduced hours, or had to switch from a nonessential retail job (such as cosmetics sales) to an essential one (such asstocking
HOW TO MEET THE DEMANDS OF THE 2021 GEN Z SHOPPER A year into the pandemic, 46 percent of Gen Z consumers say they think the pandemic will change the way they shop for clothes in the future, according to the Cotton Incorporated Lifestyle Monitor ™ Survey ( Gen Z 2021). Already, 47 percent say the pandemic has caused them to WALMART AND GAP GO HOME Walmart has fallen into The Gap. It no doubt hopes it’s a successful journeyeven if history suggests otherwise. Last month the biggest of the big, Walmart, said it was partnering up with casual apparel retailer Gap to bring a line of home furnishings products to, at least initially, its online business and potentially its stores. ADVERTISERS BID FAREWELL TO COOKIES The free flow of consumer data that has fed the digital advertising ecosystem has slowed, and will soon be a trickle. As the iOS 14.5 update began downloading into iPhones in late April, Apple, by switching its tracking default from opt-out to opt-in made advertisers dreaded worst-case scenario a HOW TO REVIVE MALLS AFTER THE CORONAVIRUS LIFTS The coronavirus has cast a pall over malls, adding insult to injury for many of the nation’s malls already under siege. Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases at the CDC, said, “Ultimately, we expect we will see community spread in this country.It’s not so much a question of if this will happen anymore but ratherMANAGEMENT ARCHIVES
Mention Bleecker Street to someone and, depending on their age and the context, you will get a myriad of answers. To certain people, Bleecker will always be the heart of New York City's Greenwich Village of the 1960s, the home of intimate folk music clubs, head shops and a disturbingly large number of falafel restaurants. THE ART AND SCIENCE OF RETAIL The Art and Science of Retail. If you were to distill what consumers want from any retail transaction down to two factors, it would be convenience and experience. And these two factors may even outweigh value and price if you deliver a meaningful experience that is DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all - THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all POLARIZATION IN RETAIL The ability to properly segment, identify, and understand individual customers and their desires for convenience and differentiated experiences leads to a polarization of the market. This provides retailers with the opportunity to offer different service models to consumers while mitigating some of the traditional industry challengesin
HEADING INTO THE HOMESTRETCH, IT’S SYCAMORE BY A MILE Heading into the Homestretch, It’s Sycamore by a Mile. During this whirlwind of retail bankruptcies, while the pandemic rages on with no end in sight, it should be a field day for private equity firms, awash in cash, to swoop in like vultures to acquire these bankrupt retailers on the cheap. However, several experts in the space told me that WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
Q&A WITH MARTY STAFF Q&A with Marty Staff. Marty Staff has had a fascinating 30-plus-year career in the industry, including stints at Bloomingdale’s, Ralph Lauren, Calvin Klein, Hugo Boss, JA (Joseph Abboud) Apparel and, most recently, American Apparel. We met with Marty at his regular table at the Soho House, a private club near Manhattan’s meatpacking CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
- THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all POLARIZATION IN RETAIL The ability to properly segment, identify, and understand individual customers and their desires for convenience and differentiated experiences leads to a polarization of the market. This provides retailers with the opportunity to offer different service models to consumers while mitigating some of the traditional industry challengesin
HEADING INTO THE HOMESTRETCH, IT’S SYCAMORE BY A MILE Heading into the Homestretch, It’s Sycamore by a Mile. During this whirlwind of retail bankruptcies, while the pandemic rages on with no end in sight, it should be a field day for private equity firms, awash in cash, to swoop in like vultures to acquire these bankrupt retailers on the cheap. However, several experts in the space told me that WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
A SMALLER NORDSTROM FOOTPRINT A Smaller Nordstrom Footprint. Retail analysts and executives have long known that the U.S. is “overstored,” with far more retail space per capita than other countries. More specifically, one could say the U.S. is “overmalled,” with roughly 1,200 malls (depending on exactly how you count). So-called “A” malls have generallyremained
Q&A WITH MARTY STAFF Q&A with Marty Staff. Marty Staff has had a fascinating 30-plus-year career in the industry, including stints at Bloomingdale’s, Ralph Lauren, Calvin Klein, Hugo Boss, JA (Joseph Abboud) Apparel and, most recently, American Apparel. We met with Marty at his regular table at the Soho House, a private club near Manhattan’s meatpacking CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. FEATURED - PAGE 21 OF 214 - THE ROBIN REPORT “Influencer” has become a dirty word. Brands were slowly gravitating from macro to micro influencers before the pandemic. But “Covidiot” influencers such as Arielle Charnas––who took a very public trip to the Hamptons seven days after being diagnosed HOW TO MEET THE DEMANDS OF THE 2021 GEN Z SHOPPER A year into the pandemic, 46 percent of Gen Z consumers say they think the pandemic will change the way they shop for clothes in the future, according to the Cotton Incorporated Lifestyle Monitor ™ Survey ( Gen Z 2021). Already, 47 percent say the pandemic has caused them to WALMART AND GAP GO HOME Walmart has fallen into The Gap. It no doubt hopes it’s a successful journeyeven if history suggests otherwise. Last month the biggest of the big, Walmart, said it was partnering up with casual apparel retailer Gap to bring a line of home furnishings products to, at least initially, its online business and potentially its stores. GOOD CORPORATE GOVERNANCE IS KEY IN TODAY’S CALLOUT CULTURE Recently we were asked by a colleague about the goals of corporate compliance and governance in today’s corporations, both large and small. Corporate compliance is how a board of directors (BOD) oversees a company and the strategy it uses to take into consideration all its stakeholders: management, employees, stockholders, suppliers, customers, and the public. REGINALD E. JONES AND GEORGE G. DUMIGAN, AUTHOR AT THE Recently we were asked by a colleague about the goals of corporate compliance and governance in today’s corporations, both large and small. Corporate compliance is how a board of directors (BOD) oversees a company and the strategy it uses to take into consideration all its stakeholders: management, employees, stockholders, suppliers, customers, and the public. HOW TO REVIVE MALLS AFTER THE CORONAVIRUS LIFTS The coronavirus has cast a pall over malls, adding insult to injury for many of the nation’s malls already under siege. Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases at the CDC, said, “Ultimately, we expect we will see community spread in this country.It’s not so much a question of if this will happen anymore but rather SAKS: UNLOCKING VALUE, FOR WHOM? Saks: Unlocking Value, for Whom? By Robin Lewis | March 24, 2021. I will state my opinion right up front. I believe Richard Baker’s move to split the Saks Fifth Avenue and its ecommerce business into separate companies, which he calls “unlocking value,” is simply applying a fancy buzzword, disguising what will ultimately lead to areal
GROCERANTS - THE ROBIN REPORT Grocerants. One especially impressive example of a grocerant is the newly opened Whole Foods store at Bryant Park in New York. The store, at 43,000 square-feet on two levels, is unusually large by Manhattan standards. It features the usual offerings of a Whole Foods store; namely, an edited selection of food and nonfood items. WHERE CURBSIDE PICKUP GOES WRONG Where Curbside Pickup Goes Wrong. Curbside pickup at many major retailers isn’t all it’s cracked up to be. Yet this hasn’t prevented customers from using the service during Covid-19. The allure of allegedly “contact-less” shopping is more than most can resist during a pandemic. In fact, the number of orders placed online andpicked up
- THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. HOW TO REVIVE MALLS AFTER THE CORONAVIRUS LIFTS The coronavirus has cast a pall over malls, adding insult to injury for many of the nation’s malls already under siege. Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases at the CDC, said, “Ultimately, we expect we will see community spread in this country.It’s not so much a question of if this will happen anymore but rather NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
WALMART’S LEADERSHIP AND CULTURE: REPEALED AND REPLACED Walmart’s Leadership and Culture: Repealed and Replaced. I vaguely remember the phrase “repeal and replace” as a political slogan the Republicans used to gin up support for getting rid of Obamacare. As we know, nothing really happened. Well, it is happening at Walmart, based on the reversal and replacement of over a half-century of old WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
Q&A WITH MARTY STAFF Q&A with Marty Staff. Marty Staff has had a fascinating 30-plus-year career in the industry, including stints at Bloomingdale’s, Ralph Lauren, Calvin Klein, Hugo Boss, JA (Joseph Abboud) Apparel and, most recently, American Apparel. We met with Marty at his regular table at the Soho House, a private club near Manhattan’s meatpacking DOING IT RIGHT: MIXED USE RETAIL SPACES FOR MILLENNIALS Doing It Right: Mixed Use Retail Spaces for Millennials. It’s time that retailers learn what real estate investors already know: Mixed use retail spaces are the mall of the future. Mixed use retail spaces refer to spaces with more than one function, such as: dining, grocery, fitness, leisure, pet care, coworking spaces, and/or medicalfacilities.
TARGET’S NEW BUSINESS MODEL IS STILL A WORK IN PROGRESS It seems to be working and Target’s e-commerce, facilitated with its many omnichannel options, was up 36 percent in 2018. Based on recent store visits I made in Columbus, Ohio, the in-store customer experience was a big change and represents a new business model. The new, remodeled, and re-fixtured stores, all with new marketing andvisual
- THE ROBIN REPORTJOIN THE ROBIN REPORT EMAIL LISTARTICLESPARTNERSBROADCASTSINNOVATORS NETWORK The Robin Report Broadcasts. Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. HOW TO REVIVE MALLS AFTER THE CORONAVIRUS LIFTS The coronavirus has cast a pall over malls, adding insult to injury for many of the nation’s malls already under siege. Dr. Nancy Messonnier, Director of the Center for the National Center for Immunization and Respiratory Diseases at the CDC, said, “Ultimately, we expect we will see community spread in this country.It’s not so much a question of if this will happen anymore but rather NORDSTROM’S NEW GAME PLAN Nordstrom’s New Game Plan. By Robin Lewis | March 10, 2021. I’m commenting on Nordstrom’s latest strategic moves: their brick-and-mortar localization and online positioning, the “Closer to You” program and their concession strategy. However, before I do, Iwant
DIRECT-TO-CONSUMER VS. BRICK & MORTAR Direct-to-Consumer vs. Brick & Mortar. As retail continues its renaissance, leading brands are continuing to innovate around their consumer experiences – opening new types of physical stores, experimenting with new online capabilities, collaborating with nontraditional partners and doing so all CAN LULULEMON BE TO MEN WHAT IT IS TO WOMEN, OR DOES IT Menswear Business on Track. In 2016, Lululemon went on the record at the Jefferies Consumer Conference about its plans for the men’s business: $1 billion by 2020. At that time, it aimed to grow the women’s business to $3 billion. By year-end 2018, it was well on its way, reporting $671 million for men’s and $2.6 billion forwomen’s.
WALMART’S LEADERSHIP AND CULTURE: REPEALED AND REPLACED Walmart’s Leadership and Culture: Repealed and Replaced. I vaguely remember the phrase “repeal and replace” as a political slogan the Republicans used to gin up support for getting rid of Obamacare. As we know, nothing really happened. Well, it is happening at Walmart, based on the reversal and replacement of over a half-century of old WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
Q&A WITH MARTY STAFF Q&A with Marty Staff. Marty Staff has had a fascinating 30-plus-year career in the industry, including stints at Bloomingdale’s, Ralph Lauren, Calvin Klein, Hugo Boss, JA (Joseph Abboud) Apparel and, most recently, American Apparel. We met with Marty at his regular table at the Soho House, a private club near Manhattan’s meatpacking DOING IT RIGHT: MIXED USE RETAIL SPACES FOR MILLENNIALS Doing It Right: Mixed Use Retail Spaces for Millennials. It’s time that retailers learn what real estate investors already know: Mixed use retail spaces are the mall of the future. Mixed use retail spaces refer to spaces with more than one function, such as: dining, grocery, fitness, leisure, pet care, coworking spaces, and/or medicalfacilities.
TARGET’S NEW BUSINESS MODEL IS STILL A WORK IN PROGRESS It seems to be working and Target’s e-commerce, facilitated with its many omnichannel options, was up 36 percent in 2018. Based on recent store visits I made in Columbus, Ohio, the in-store customer experience was a big change and represents a new business model. The new, remodeled, and re-fixtured stores, all with new marketing andvisual
THE ROBIN REPORT 2021 CEO SERIES The Robin Report 2021 CEO Series - The Robin Report. Join Robin Lewis, CEO of The Robin Report, as he interviews four leaders who are changing the face of retail. These in-depth, online conversations explore four major trends that are reshaping the retail industry: Localization, Experience, Purpose, and Community. YouTube. FEATURED - PAGE 21 OF 214 - THE ROBIN REPORT “Influencer” has become a dirty word. Brands were slowly gravitating from macro to micro influencers before the pandemic. But “Covidiot” influencers such as Arielle Charnas––who took a very public trip to the Hamptons seven days after being diagnosed GROCERANTS - THE ROBIN REPORT Grocerants. One especially impressive example of a grocerant is the newly opened Whole Foods store at Bryant Park in New York. The store, at 43,000 square-feet on two levels, is unusually large by Manhattan standards. It features the usual offerings of a Whole Foods store; namely, an edited selection of food and nonfood items. REGINALD E. JONES AND GEORGE G. DUMIGAN, AUTHOR AT THE Recently we were asked by a colleague about the goals of corporate compliance and governance in today’s corporations, both large and small. Corporate compliance is how a board of directors (BOD) oversees a company and the strategy it uses to take into consideration all its stakeholders: management, employees, stockholders, suppliers, customers, and the public. GOOD CORPORATE GOVERNANCE IS KEY IN TODAY’S CALLOUT CULTURE Recently we were asked by a colleague about the goals of corporate compliance and governance in today’s corporations, both large and small. Corporate compliance is how a board of directors (BOD) oversees a company and the strategy it uses to take into consideration all its stakeholders: management, employees, stockholders, suppliers, customers, and the public. FEATURED - PAGE 20 OF 213 - THE ROBIN REPORT Last month, retail analysts at UBS further reduced their ratings for department stores. They declared that it was time for brands, particularly those with premium positioning, to "go it alone" rather than selling through third-party channels like department stores. THE ART AND SCIENCE OF RETAIL The Art and Science of Retail. If you were to distill what consumers want from any retail transaction down to two factors, it would be convenience and experience. And these two factors may even outweigh value and price if you deliver a meaningful experience that is WALMART AND GAP GO HOME Walmart has fallen into The Gap. It no doubt hopes it’s a successful journeyeven if history suggests otherwise. Last month the biggest of the big, Walmart, said it was partnering up with casual apparel retailer Gap to bring a line of home furnishings products to, at least initially, its online business and potentially its stores. WHY ARE HANDBAGS SO IMPORTANT? A handbag, which is immediately recognized for its style, price and brand affiliation is one quick fashion route to status, recognition and the self-esteem that is derived from it. Susan Engle, CEO of Portera.com, says, “Bags are so importantthey definitely say something about you and are the surest way for someone to know howmuch you paid.
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A little over a year ago, I wrote an article, "Kudos to Kohl's CEO Kevin Mansell - Greatness Agenda Kicks In". It was entitled rightfully so, as Kohl's Chief Mansell deserved kudos for leading his teams to successfully implement the strategies framed in the Agenda, which broke five years of flatlining revenues, yielding a 7 percent jump in the 2017 holiday season (a 30 percent online increase). CloseSearch this website* HOME
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ABG, SPARC AND JCP FADING INTO THE SUNSET June 2, 2021 | by Robin Lewis Great brands don’t die, they just fade away. And where do they go to expire? Authentic Brands Group, of course. Talk about rolling up a bunch of losers in fading-away mode: ABG partnered with another fade-away, Simon Properties (creating SPARC – Simon Properties Authentic Brands Retail Concepts). Now CEO David Simon is talking about putting ABG’s dying brands into an… ABG, SPARC and JCP Fading Into The SunsetRead MoreExperience
IS THE RETAIL CAMPUS THE NEXT SMALL THING? June 1, 2021 | by Warren Shoulberg Even as many national retailers have been opening bigger and bigger stores — Super Centers, Combo Stores, Hyper Markets and all variations of Giant and Mega — other companies are going in the opposite direction, exploring… Is the Retail Campus the Next Small Thing?Read More THE ROBIN REPORT WEEKLY PODCAST WE’RE DRESSING UP: POST-COVID OPTIMISM RESEARCH FROM COTTON INC. Optimism is on the rise and comfort wear is transitioning to dressing up again. When it’s safe, people want to #1 see family and friends, #2 go on vacation #3 go out to dinners/bars — all great indicators for the apparel segment. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and special guest Kim Kitchings, Senior Vice President, Consumer Marketing for Cotton Inc. as they delve into recent consumer research that reveals good news for the retail sector.LISTEN NOW!
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THE BUY NOW, PAY LATER DISRUPTORS May 26, 2021 | by Beau Draghiciu With news that both Melbourne, Australia-based Afterpay and Minneapolis native Sezzle are planning IPOs on U.S. stock exchanges in the months ahead, joining San Francisco-based Affirm which bowed on the Nasdaq in January, it’s clear that… The Buy Now, Pay Later DisruptorsRead MoreFinance
AMAZON/MGM – NOT WHAT YOU THINK May 26, 2021 | by Robin Lewis Over the past decade I’ve been blathering on about this being the distribution century, meaning that consumers and retailers, both armed with technology, would drive multitudes of different avenues of distribution. These new distribution channels are… Amazon/MGM – Not What You ThinkRead MoreTechnology
HIGH TECH ELEVATES ACTIVEWEAR May 25, 2021 | by Catherine Schetting Salfino After a year that saw more than a few people sapped of their motivation, the warm weather of spring is inspiring many of us to get up and get active again. Inevitably, consumers will mark the… High Tech Elevates ActivewearRead MoreMORE ARTICLES >>
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THE ROBIN REPORT BROADCASTS Robin Lewis and industry experts tee off on retail issues of the moment. The Robin Report webcasts and podcasts deconstruct and dissect everything from leadership and culture to strategy, operations and consumer trends. You can expect new insights, surprising opinions, provocative perspectives and unbiased commentary. TUNE IN TO GET THE INSIGHTS AND GUIDANCE ON THE COMPLEX, CONFUSING AND CHALLENGING WORLD OF RETAIL.LISTEN NOW!
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THE ROBIN REPORT WEEKLY PODCAST WE’RE DRESSING UP: POST-COVID OPTIMISM RESEARCH FROM COTTON INC. Optimism is on the rise and comfort wear is transitioning to dressing up again. When it’s safe, people want to #1 see family and friends, #2 go on vacation #3 go out to dinners/bars — all great indicators for the apparel segment. Join Robin Lewis, Shelley E. Kohan, TRR’s chief strategist and special guest Kim Kitchings, Senior Vice President, Consumer Marketing for Cotton Inc. as they delve into recent consumer research that reveals good news for the retail sector.LISTEN NOW!
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Copyright © 2021 · Robin Lewis, Inc. All rights reserved. Copying or reproducing, by any means whatsoever, of The Robin Report, or any distribution hereof, in whole or in part, without the express written consent of Robin Lewis, Inc. is strictly prohibited. The Robin Report is published for senior executives in the retail, fashion, beauty, consumer products and related industries. The opinions expressed herein are not, and should not be construed as investment or other advice. All expressions of opinion are subject to change withoutnotice.
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