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THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 | ABOUT US The 20 | The 20 | About Us. We cover IT. You grow your business. At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. Having your very own IT department has THE 20 | ABOUT THE 20 | NATIONWIDE IT SUPPORT FOR YOUR The 20 is a group of MSPs all sharing a single, true nationwide IT Support Desk for your business, owned by the members. IT Support for your business is consistent because we share the same Support Desk, on the same tool set and more. THE 20 | UPCOMING EVENTS | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | MEET THE TEAM | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | VENDORS | THE 20 Deep Instinct. Using deep learning, Deep Instinct offers a predictive threat prevention platform. The multi-layer protection is provisioned across pre, on and post-execution stages. This is our primary end-point protection included in our Ultimate Services. THE 20 | THE 20 | CONTACT THE 20 | THE 20 CORPORATE The 20 Corporate Headquarters. 6600 Chase Oaks Blvd, Suite 100. Plano, TX 75023. 972-461-0880. THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | LEADERSHIP | THE 20 | EXECUTIVE MANAGEMENT TEAM Crystal McFerran. Crystal McFerran is a proven marketing leader with over 18 years of experience. In her role as Chief Marketing Officer at The 20, Crystal is responsible for channel development, brand marketing, demand generation, content strategy, partnership expansion and public relations initiatives. Prior to joining The 20, she heldsenior
THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | A SAMPLE OF THE MSP'S GUIDE TO RETURNING FROM THE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 BLOG POSTS | IT SOLUTIONS, LEADERSHIP AND The 20 blog posts provide education, leadership and tips & tricks on all things IT and tech support. Check us out to learn more abouttoday's technology.
THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THANK YOU | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | SAVE THE DATE FOR VISION 2021! | THE 20 Save the date for VISION 2021 – The MSP Event of the Year! VISION 2021 provides two days of compelling speakers, educational sessions, and networking focused on business best practices, thought leadership, and growth. VISION brings together technology industry leaders and professionals from around the world for three days of non-stop learning and networking. THE 20 | THE 20 ANNOUNCES STRATEGIC ADVISOR | THE 20 The 20, leading MSP consortium, announced the appointment of Daniel K. “Danny” Astin as Strategic Advisor to Tim Conkle, Chief Executive Officer of The 20. In this position, Astin will be a thought leader and trusted strategic advisor to the CEO on the strategic direction of The 20’s corporate and security organizations which includes THE 20 | YOU’VE BEEN HACKED -- SO WHO DO YOU CALL? | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE COST OF IT DOWNTIME | THE 20 According to Gartner, the average cost of IT downtime is $5,600 per minute. Because there are so many differences in how businesses operate, downtime, at the low end, can be as much as $140,000 per hour, $300,000 per hour on average, and as much as $540,000 per hour at the higher end. 98% of organizations say a single hour of downtimecosts
THE 20 | THE 20 | ABOUT US The 20 | The 20 | About Us. We cover IT. You grow your business. At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. Having your very own IT department has THE 20 | UPCOMING EVENTS | THE 20THE 20 GROUP20 THE COUNTDOWNTHE 20 20 EXPERIENCETHE 20 MSP GROUP20 THE COUNTDOWN MAGAZINEMLB 20 THE SHOWXBOX
The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | ABOUT THE 20 | NATIONWIDE IT SUPPORT FOR YOUR The 20 is a group of MSPs all sharing a single, true nationwide IT Support Desk for your business, owned by the members. IT Support for your business is consistent because we share the same Support Desk, on the same tool set and more. THE 20 | MEET THE TEAM | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | GROW MY MSP | PARTNER WITH THE 20 The 20 is a group of Managed Service Providers across North America who joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your excellent service delivery, The 20 provides a successful platform with THE 20 | THE 20 | CONTACT THE 20 | THE 20 CORPORATE The 20 Corporate Headquarters. 6600 Chase Oaks Blvd, Suite 100. Plano, TX 75023. 972-461-0880. THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | LEADERSHIP | THE 20 | EXECUTIVE MANAGEMENT TEAM Crystal McFerran. Crystal McFerran is a proven marketing leader with over 18 years of experience. In her role as Chief Marketing Officer at The 20, Crystal is responsible for channel development, brand marketing, demand generation, content strategy, partnership expansion and public relations initiatives. Prior to joining The 20, she heldsenior
THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 | ABOUT US The 20 | The 20 | About Us. We cover IT. You grow your business. At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. Having your very own IT department has THE 20 | UPCOMING EVENTS | THE 20THE 20 GROUP20 THE COUNTDOWNTHE 20 20 EXPERIENCETHE 20 MSP GROUP20 THE COUNTDOWN MAGAZINEMLB 20 THE SHOWXBOX
The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | ABOUT THE 20 | NATIONWIDE IT SUPPORT FOR YOUR The 20 is a group of MSPs all sharing a single, true nationwide IT Support Desk for your business, owned by the members. IT Support for your business is consistent because we share the same Support Desk, on the same tool set and more. THE 20 | MEET THE TEAM | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | GROW MY MSP | PARTNER WITH THE 20 The 20 is a group of Managed Service Providers across North America who joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your excellent service delivery, The 20 provides a successful platform with THE 20 | THE 20 | CONTACT THE 20 | THE 20 CORPORATE The 20 Corporate Headquarters. 6600 Chase Oaks Blvd, Suite 100. Plano, TX 75023. 972-461-0880. THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | LEADERSHIP | THE 20 | EXECUTIVE MANAGEMENT TEAM Crystal McFerran. Crystal McFerran is a proven marketing leader with over 18 years of experience. In her role as Chief Marketing Officer at The 20, Crystal is responsible for channel development, brand marketing, demand generation, content strategy, partnership expansion and public relations initiatives. Prior to joining The 20, she heldsenior
THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | PRESS | THE 20 May 13, 2021. Mark Elliott, CRO, The 20 Joins MSP Expo 2021 #TECHSUPERSHOW. May 10, 2021. Crystal McFerran of The 20 Featured on CRN’s 2021 Women of the Channel List. April 7, 2021. Top MSPs on Avoiding the Next SolarWinds Hack, Best Preparing Security Clients Gallery. April 1, 2021. THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THANK YOU | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | INTRODUCING THE 20 | MSP SALES ACADEMY | THE 20 A few days ago, we began accepting enrollment into the MSP Sales Academy hosted by The 20. We’re thrilled by the excitement and feedback we’ve received from members! In case you missed the December member webinar, The 20 is conducting a 2-day training for building a systematic MSP sales process. The workshop will be heldFebruary 7-8, 2020
THE 20 | WHAT’S THE DIFFERENCE BETWEEN 2FA AND MFA? | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | MSP SPOTLIGHT: BUSINERTIA | THE 20 Businertia was established in 2006. Originally, we were going to be a management consulting business and had an opportunity to start an IT business for a real estate investor that wanted to diversify. We actually had two articles written about our flat-rate IT model in 2007. However, when the market crashed in 2008, we were able tonegotiate an
THE 20 | THE END OF LIFE FOR WINDOWS 7 AND SERVER 2008 (R2 The end of life for Windows 7 and Windows Server 2008 and 2008 R2 is coming January 15, 2020. This means that support, is coming to an end. On this date, these OS’s no longer check certain compliance checkboxes for safe usage. The biggest impact is going to be on security for the OS itself, but this impacts the whole site. THE 20 | CREATING AN ADVANCED CYBERSECURITY PACKAGE | THE 20 MSPs know that offering a cybersecurity package is a great way to add MRR and protect their clients, but offering is the wrong approach. Advanced security services should be mandatory for all clients. I’ve helped MSPs develop this strategy and add $15-20K of MRR immediately. Typically, less than 5% of their client base will opt out. THE 20 | MEET OUR INTERNS! | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | FIVE COMMON INSIDER THREAT PROFILES | THE 20 The list of breaches stemming from third-party errors is unending. A few examples from last year alone include Saks Fifth Ave, Lord and Taylor, Best Buy, Kmart, Delta, Target, Sears, My Fitness Pal, and many, many more. In each of these cases, the company realized significant losses as a result of their partner’s actions, or lackthereof.
THE 20 | THE 20 | ABOUT US At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. THE 20 | ABOUT THE 20 | NATIONWIDE IT SUPPORT FOR YOUR The 20 is a group of MSPs all sharing a single, true nationwide IT Support Desk for your business, owned by the members. IT Support for your business is consistent because we share the same Support Desk, on the same tool set and more. THE 20 | UPCOMING EVENTS | THE 20THE 20 GROUP20 THE COUNTDOWNTHE 20 20 EXPERIENCETHE 20 MSP GROUP20 THE COUNTDOWN MAGAZINEMLB 20 THE SHOWXBOX
The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | MEET THE TEAM | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | GROW MY MSP | PARTNER WITH THE 20 The 20 is a group of Managed Service Providers across North America who joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. THE 20 | THE 20 | CONTACT THE 20 | THE 20 CORPORATE The 20 Corporate Headquarters. 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | LEADERSHIP | THE 20 | EXECUTIVE MANAGEMENT TEAM Crystal McFerran Chief Marketing Officer. Crystal McFerran is a proven marketing leader with over 18 years of experience. In her role as Chief Marketing Officer at The 20, Crystal is responsible for channel development, brand marketing, demand generation, content strategy, partnership expansion and public relations initiatives. THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 | ABOUT US The 20 | The 20 | About Us. We cover IT. You grow your business. At The 20, we are serious about superior IT support for your business. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly, so you can simply focus on growing your business. Having your very own IT department has THE 20 | UPCOMING EVENTS | THE 20THE 20 GROUP20 THE COUNTDOWNTHE 20 20 EXPERIENCETHE 20 MSP GROUP20 THE COUNTDOWN MAGAZINEMLB 20 THE SHOWXBOX
The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | ABOUT THE 20 | NATIONWIDE IT SUPPORT FOR YOUR The 20 is a group of MSPs all sharing a single, true nationwide IT Support Desk for your business, owned by the members. IT Support for your business is consistent because we share the same Support Desk, on the same tool set and more. THE 20 | MEET THE TEAM | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | GROW MY MSP | PARTNER WITH THE 20 The 20 is a group of Managed Service Providers across North America who joined forces to perfect a single service delivery model with unified resources to deliver excellent IT support. Paired with your excellent service delivery, The 20 provides a successful platform with THE 20 | THE 20 | CONTACT THE 20 | THE 20 CORPORATE The 20 Corporate Headquarters. 6600 Chase Oaks Blvd, Suite 100. Plano, TX 75023. 972-461-0880. THE 20 | COVID-19 | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | LEADERSHIP | THE 20 | EXECUTIVE MANAGEMENT TEAM Crystal McFerran. Crystal McFerran is a proven marketing leader with over 18 years of experience. In her role as Chief Marketing Officer at The 20, Crystal is responsible for channel development, brand marketing, demand generation, content strategy, partnership expansion and public relations initiatives. Prior to joining The 20, she heldsenior
THE 20 | LOCATIONS TEST | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | PRESS | THE 20 May 13, 2021. Mark Elliott, CRO, The 20 Joins MSP Expo 2021 #TECHSUPERSHOW. May 10, 2021. Crystal McFerran of The 20 Featured on CRN’s 2021 Women of the Channel List. April 7, 2021. Top MSPs on Avoiding the Next SolarWinds Hack, Best Preparing Security Clients Gallery. April 1, 2021. THE 20 | THE 20 LOCATIONS | FIND TECHNICAL SUPPORT NATIONWIDE The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | THANK YOU | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | INTRODUCING THE 20 | MSP SALES ACADEMY | THE 20 A few days ago, we began accepting enrollment into the MSP Sales Academy hosted by The 20. We’re thrilled by the excitement and feedback we’ve received from members! In case you missed the December member webinar, The 20 is conducting a 2-day training for building a systematic MSP sales process. The workshop will be heldFebruary 7-8, 2020
THE 20 | WHAT’S THE DIFFERENCE BETWEEN 2FA AND MFA? | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | MSP SPOTLIGHT: BUSINERTIA | THE 20 Businertia was established in 2006. Originally, we were going to be a management consulting business and had an opportunity to start an IT business for a real estate investor that wanted to diversify. We actually had two articles written about our flat-rate IT model in 2007. However, when the market crashed in 2008, we were able tonegotiate an
THE 20 | THE END OF LIFE FOR WINDOWS 7 AND SERVER 2008 (R2 The end of life for Windows 7 and Windows Server 2008 and 2008 R2 is coming January 15, 2020. This means that support, is coming to an end. On this date, these OS’s no longer check certain compliance checkboxes for safe usage. The biggest impact is going to be on security for the OS itself, but this impacts the whole site. THE 20 | CREATING AN ADVANCED CYBERSECURITY PACKAGE | THE 20 MSPs know that offering a cybersecurity package is a great way to add MRR and protect their clients, but offering is the wrong approach. Advanced security services should be mandatory for all clients. I’ve helped MSPs develop this strategy and add $15-20K of MRR immediately. Typically, less than 5% of their client base will opt out. THE 20 | MEET OUR INTERNS! | THE 20 The 20 Corporate Headquarters 6600 Chase Oaks Blvd, Suite 100 Plano, TX 75023 972-461-0880 THE 20 | FIVE COMMON INSIDER THREAT PROFILES | THE 20 The list of breaches stemming from third-party errors is unending. A few examples from last year alone include Saks Fifth Ave, Lord and Taylor, Best Buy, Kmart, Delta, Target, Sears, My Fitness Pal, and many, many more. In each of these cases, the company realized significant losses as a result of their partner’s actions, or lackthereof.
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"The 20 allows me to focus on my business, payroll, HR, Sales, and the like and let them handle the tools, the systems, and the support. They are more than a vendor to us - they are our partner and our community. We are stronger together." - Chavous Camp, Carolina Innovative Research "Transformed my business. Having a national "support" network on top of a 24/7/365 help desk made all the difference in our game plan."-
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- Michael Wayland, Byte-Werx "I've looked for many years for something like The 20. The 20 knocks it out of the park in the sales model, and service delivery. The community is great, with a huge talent pool to draw on, and the ability to cover firms who have offices outside your home area. All of the members working in the same direction lets everyone move faster in their business. Sign up for a PROPEL, which are held monthly to accelerate and simplify your business."-
"The 20 allows me to focus on my business, payroll, HR, Sales, and the like and let them handle the tools, the systems, and the support. They are more than a vendor to us - they are our partner and our community. We are stronger together." - Chavous Camp, Carolina Innovative Research "Transformed my business. Having a national "support" network on top of a 24/7/365 help desk made all the difference in our game plan."-
"Totally changed the way I do business and go to market. All the things I tried to create on my own in 20 years have been happening in the last two that I’ve been in The 20. Complete turnaround of mybusiness."
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