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REVERSE MOVE IN
I was wondering if there is a way to reverse a move in, if the tenant changes their mind within the same day? I was looking at the ledger adjustment, what does "Delete Account" do? RECEIVING AUCTION PROCEEDS IN SITELINK I'm a newbie to the auction process. We did all the notifications and held the auction. I processed the auction in Sitelink to generate the letter to send to the tenant. Sitelink still shows the unit in the delinquent tenant's name with their balance due. How do I record the proceeds from the sale? HOW CAN I DELETE ONE UNIT FROM A MULTI-UNIT ACCOUNT I have a tenant who has multiple units and recently added an additional unit and has decided, a month later that they do not need the new unit. There wasPRORATING IN
In Setup: Proration Set the dates in this box to fit your parameters. So the 1-1 would be charge full month, then maybe 2 - 20 charge prorate, then 21 - 31 would be prorate + full month. #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink's self-storage software helps small and large self-storage operators manage their self-storage tenants and grow profits while reducing costs in 2017. SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features. SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to HOW DO I LINK AND UNLINK UNITS? [SITELINK WEB EDITION Most tenants who rent multiple units prefer to have them linked together so that they will receive one invoice for all of their units. If the tenant is setup HOW TO CREATE A DISCOUNT PLAN AND RESTRICT BY AVAILABILITY Discount plans can be used to give tenants free months, a discount off one month, a permanent discount and more. You can specify when to apply the discount such as only applying to specific unit types, or only under certain occupancy thresholds. REVERSING A MOVE-IN SCHEDULED FOR A FUTURE DATE Hi @GlenMark.. If a future move-in needs to be canceled, the two options are to delete the ledger, if possible, and issue a full refund. Or secondly, move out as of the move-in date and pay the refund at that time.REVERSE MOVE IN
I was wondering if there is a way to reverse a move in, if the tenant changes their mind within the same day? I was looking at the ledger adjustment, what does "Delete Account" do? RECEIVING AUCTION PROCEEDS IN SITELINK I'm a newbie to the auction process. We did all the notifications and held the auction. I processed the auction in Sitelink to generate the letter to send to the tenant. Sitelink still shows the unit in the delinquent tenant's name with their balance due. How do I record the proceeds from the sale? HOW CAN I DELETE ONE UNIT FROM A MULTI-UNIT ACCOUNT I have a tenant who has multiple units and recently added an additional unit and has decided, a month later that they do not need the new unit. There wasPRORATING IN
In Setup: Proration Set the dates in this box to fit your parameters. So the 1-1 would be charge full month, then maybe 2 - 20 charge prorate, then 21 - 31 would be prorate + full month. #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink's self-storage software helps small and large self-storage operators manage their self-storage tenants and grow profits while reducing costs in 2017.SELF-STORAGE KIOSKS
Did you know that SiteLink, the leader in powering the best websites, is also the most widely used software for operating self-service stations or kiosks? It’s no accident SiteLink runs kiosks because owners demand fast speed, uninterrupted performance and the most complete feature set. For example, SiteLink Marketplace partners offer kiosk users “reservation completion” where tenantsLUKE LENZEN
Luke Lenzen Chief Technology Officer at SiteLink. Luke Lenzen is the Chief Information Officer and Chief Technology Officer of SiteLink. His responsibilities include managing the SiteLink product line development, maintenance, and business logic as well as managing maintenance and upgrades of the end-to-end infrastructure. YOUR LAST SELF-STORAGE PROPERTY AUDIT WAS WHEN? When was the last time you conducted your self-storage property audit for employee theft, operational efficiency and proper employeetraining?
SITE LINK WEB EDITION LOG IN ERROR Guys. Each time we log in and start the web edition license appears in the following pop up window. HOW DO I ADD OR EDIT MERCHANDISE? [SITELINK WEB EDITION SiteLink allows you to set up your inventory of merchandise and also keeping track of your stock levels. Follow the instructions below to add or modify merchandise in SiteLink. HOW TO TRANSFER A PAYMENT It looks like you're new here. If you want to get involved, click oneof these buttons!
RECEIVING AUCTION PROCEEDS IN SITELINK I'm a newbie to the auction process. We did all the notifications and held the auction. I processed the auction in Sitelink to generate the letter to send to the tenant. Sitelink still shows the unit in the delinquent tenant's name with their balance due. How do I record the proceeds from the sale? HOW CAN I DELETE ONE UNIT FROM A MULTI-UNIT ACCOUNT I have a tenant who has multiple units and recently added an additional unit and has decided, a month later that they do not need the new unit. There was CARD PAYMENT APPLIED TO ONE UNIT INSTEAD OF BOTH If you haven't done a close yet, void it and reapply payment (manually entering the approval code so Sitelink doesn't run the card again.) Voiding transaction in Sitelink shouldn't void it in your payment processor side (depending on your processor) so if the amount is the same, simply reuse the auth./approval code when you reapply the payment in Sitelink. #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single orSITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location. SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to SITELINK MERCHANT SERVICES SiteLink Merchant Services. The most widely-used and award-winning self-storage management software, SiteLink, has built a better way to process credit cards. HOW DO I LINK AND UNLINK UNITS? [SITELINK WEB EDITION 3. Press CTRL + SHIFT + T (all 3 keys at the same time). This reveals the Move Ledger to Another Tenant button. 4. Click Move Ledger to Another Tenant. 5. Select the unit that you want to link from the list on the left. 6. Select the correct tenant on the right. WELCOME TO STORAGEFORUM 21 Credit Cards & Payment Processing. 27 Self-Storage Call Centers & Kiosks. 46 Notifications, SMS & Phone Integrations. 86 Self-Storage Insurance, Legal & Auctions. 11 Self-Storage Revenue Management & Analytics. 15 Gates & Access for Self-Storage Facilities. 7 Ancillary Services for Self-Storage Facilites. REVERSING A MOVE-IN SCHEDULED FOR A FUTURE DATE Reversing a same-day move-in still charges them for the 1 day they have used. The better way to do it is to go to Adjustments then Ledger Adjustments and go to their account there. Then delete the account. That should then prompt you to process a refund. As far as your current future rent situation, maybe you could go to her ledgersettings and
#1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single orSITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location. SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to SITELINK MERCHANT SERVICES SiteLink Merchant Services. The most widely-used and award-winning self-storage management software, SiteLink, has built a better way to process credit cards. HOW DO I LINK AND UNLINK UNITS? [SITELINK WEB EDITION 3. Press CTRL + SHIFT + T (all 3 keys at the same time). This reveals the Move Ledger to Another Tenant button. 4. Click Move Ledger to Another Tenant. 5. Select the unit that you want to link from the list on the left. 6. Select the correct tenant on the right. WELCOME TO STORAGEFORUM 21 Credit Cards & Payment Processing. 27 Self-Storage Call Centers & Kiosks. 46 Notifications, SMS & Phone Integrations. 86 Self-Storage Insurance, Legal & Auctions. 11 Self-Storage Revenue Management & Analytics. 15 Gates & Access for Self-Storage Facilities. 7 Ancillary Services for Self-Storage Facilites. REVERSING A MOVE-IN SCHEDULED FOR A FUTURE DATE Reversing a same-day move-in still charges them for the 1 day they have used. The better way to do it is to go to Adjustments then Ledger Adjustments and go to their account there. Then delete the account. That should then prompt you to process a refund. As far as your current future rent situation, maybe you could go to her ledgersettings and
SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SITELINK SELF-STORAGE SUPPORT SiteLink Smart Self-Storage Software Support & Training aims to support, train and educate customers on SiteLink software to help them manage and operate a self-storage facility effectively andefficiently.
SUPPORT | SITELINK CERTIFIED PROFESSIONAL | SITELINK SOFTWARE This free certification program is designed to explain the fundamental operations within the SiteLink Web Edition and myHub software and introduce more advanced features. From basic, day-to-day operations, to more advanced processes and system customization, the SiteLink Certified Professional training program provides the knowledge andinsight
CONTACT SITELINK SOFTWARE With more than 15,000 customers worldwide, SiteLink is the most prominent smart management solution in the self-storage industry. SiteLink has two offices for SITELINK MERCHANT SERVICES SiteLink Merchant Services. The most widely-used and award-winning self-storage management software, SiteLink, has built a better way to process credit cards. SELF-STORAGE GATES & ACCESS Stor-Guard is a security systems manufacturer that provides solutions to the Self-Storage Industry throughout the U.S. and Canada since 2011. Count on them for great security products and ongoing support whenever needed. SiteLink integrates with many gate and access systems. For an up-to-date list of gate integrations, please call919-865-0789
SITELINK MERCHANT SERVICES SiteLink Merchant Services Overview. SiteLink Merchant Services seamlessly integrates payments in SiteLink. A single-source software and payment processing package is a natural fit. SiteLink OneSupport gives you a single help line for reliable, accountable support. STANDALONE PC EDITION USER MANUAL StandAlone PC Edition . User Manual . 3301 Atlantic Avenue . Raleigh, North Carolina 27604 . Phone : (919) 865-0789 . FAX : (919) 865-0795 . Email : info@sitelink.comREVERSE MOVE IN
I was wondering if there is a way to reverse a move in, if the tenant changes their mind within the same day? I was looking at the ledger adjustment, what does "Delete Account" do? #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single or SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location.SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to SITELINK MERCHANT SERVICES SiteLink Merchant Services Overview. SiteLink Merchant Services seamlessly integrates payments in SiteLink. A single-source software and payment processing package is a natural fit. SiteLink OneSupport gives you a single help line for reliable, accountable support. HOW DO I LINK AND UNLINK UNITS? [SITELINK WEB EDITION 3. Press CTRL + SHIFT + T (all 3 keys at the same time). This reveals the Move Ledger to Another Tenant button. 4. Click Move Ledger to Another Tenant. 5. Select the unit that you want to link from the list on the left. 6. Select the correct tenant on the right. WELCOME TO STORAGEFORUM 21 Credit Cards & Payment Processing. 27 Self-Storage Call Centers & Kiosks. 46 Notifications, SMS & Phone Integrations. 86 Self-Storage Insurance, Legal & Auctions. 11 Self-Storage Revenue Management & Analytics. 15 Gates & Access for Self-Storage Facilities. 7 Ancillary Services for Self-Storage Facilites. REVERSING A MOVE-IN SCHEDULED FOR A FUTURE DATE Reversing a same-day move-in still charges them for the 1 day they have used. The better way to do it is to go to Adjustments then Ledger Adjustments and go to their account there. Then delete the account. That should then prompt you to process a refund. As far as your current future rent situation, maybe you could go to her ledgersettings and
#1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single or SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location.SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to SITELINK MERCHANT SERVICES SiteLink Merchant Services Overview. SiteLink Merchant Services seamlessly integrates payments in SiteLink. A single-source software and payment processing package is a natural fit. SiteLink OneSupport gives you a single help line for reliable, accountable support. HOW DO I LINK AND UNLINK UNITS? [SITELINK WEB EDITION 3. Press CTRL + SHIFT + T (all 3 keys at the same time). This reveals the Move Ledger to Another Tenant button. 4. Click Move Ledger to Another Tenant. 5. Select the unit that you want to link from the list on the left. 6. Select the correct tenant on the right. WELCOME TO STORAGEFORUM 21 Credit Cards & Payment Processing. 27 Self-Storage Call Centers & Kiosks. 46 Notifications, SMS & Phone Integrations. 86 Self-Storage Insurance, Legal & Auctions. 11 Self-Storage Revenue Management & Analytics. 15 Gates & Access for Self-Storage Facilities. 7 Ancillary Services for Self-Storage Facilites. REVERSING A MOVE-IN SCHEDULED FOR A FUTURE DATE Reversing a same-day move-in still charges them for the 1 day they have used. The better way to do it is to go to Adjustments then Ledger Adjustments and go to their account there. Then delete the account. That should then prompt you to process a refund. As far as your current future rent situation, maybe you could go to her ledgersettings and
SITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SUPPORT | SITELINK CERTIFIED PROFESSIONAL | SITELINK SOFTWARE This free certification program is designed to explain the fundamental operations within the SiteLink Web Edition and myHub software and introduce more advanced features. From basic, day-to-day operations, to more advanced processes and system customization, the SiteLink Certified Professional training program provides the knowledge andinsight
SITELINK SELF-STORAGE SUPPORT SiteLink Smart Self-Storage Software Support & Training aims to support, train and educate customers on SiteLink software to help them manage and operate a self-storage facility effectively andefficiently.
SITELINK MERCHANT SERVICES SiteLink Merchant Services. The most widely-used and award-winning self-storage management software, SiteLink, has built a better way to process credit cards. SELF-STORAGE GATES & ACCESS Stor-Guard is a security systems manufacturer that provides solutions to the Self-Storage Industry throughout the U.S. and Canada since 2011. Count on them for great security products and ongoing support whenever needed. SiteLink integrates with many gate and access systems. For an up-to-date list of gate integrations, please call919-865-0789
SITELINK MERCHANT SERVICES SiteLink Merchant Services Overview. SiteLink Merchant Services seamlessly integrates payments in SiteLink. A single-source software and payment processing package is a natural fit. SiteLink OneSupport gives you a single help line for reliable, accountable support. SITELINK PRICE OPTIMIZER SiteLink Price Optimizer. Optimize unit and tenant rates to boost profits like the REITs. Using revenue management tools that work for your business and in your market, create business rules for changing rates so current and new tenants always pay the right amount. SITELINK HTML EDITOR AND FORM GUIDELINES SiteLink Templates Makes HTML Easy - Part 1. The SiteLink HTML editor is an easy to use, basic editor that supports ALL of the features you will need to create or edit HTML letters and forms. Additionally, we provide two HTML templates that are nearly ready to go: 1) a letter template for normal SiteLink notices, such as a past due notice or anREVERSE MOVE IN
I was wondering if there is a way to reverse a move in, if the tenant changes their mind within the same day? I was looking at the ledger adjustment, what does "Delete Account" do? #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single or SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location. SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SITELINK SELF-STORAGE SUPPORT SiteLink Smart Self-Storage Software Support & Training aims to support, train and educate customers on SiteLink software to help them manage and operate a self-storage facility effectively andefficiently.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API to #1 BEST RATED SELF-STORAGE SOFTWARE SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. Access real-time reports on any computer, smartphone or tablet. View, print and email single or SITELINK WEB EDITION SiteLink Web Edition Overview. More than just a single program, SiteLink Web Edition is a complete solution that comprises website integration, anywhere anytime availability, third-party partner integrations, multi-store management, best-in-class accounting and a complete toolbox of features.SITELINK MYHUB
The browser-based SiteLink myHub works in conjunction with SiteLink Web Edition and runs on tablets, smartphones, PCs and Macs. SiteLink myHub and Web Edition share the same back-end server database in real-time. The cloud-based architecture offers access on any number of devices, from any location. SITELINK REMOTE SUPPORT MODULE SiteLink Remote Support Module. SiteLink provides desktop support through TeamViewer. When you give permission, TeamViewer software gives SiteLink the ability to control computers remotely for customer support and training. Download and install the latest version of TeamViewer by clicking on the button below. Download Remote SupportModule.
SITELINK SELF-STORAGE SUPPORT SiteLink Smart Self-Storage Software Support & Training aims to support, train and educate customers on SiteLink software to help them manage and operate a self-storage facility effectively andefficiently.
SELF-STORAGE SMS / TEXTING Finally, there’s a better way to have tenants read what you write. Save time and improve collections with automated, integrated SMS text messaging. Text messages are instant and reliable and let you include a link to your website where tenants can pay right away. Choose from one of the SiteLink Marketplace SMS providers or shop other Tenant Notification partners who use the SiteLink API toSITELINK ESIGN™
At no added cost to you, capture electronic signatures on leases, letters and forms with SiteLink eSign™. Start using the industry's fastest-growing, hassle-free way to sign more agreements faster at stores, on your website and even by phone. Audit leases from anywhere SITELINK SELF-STORAGE SUPPORT SiteLink Smart Self-Storage Software Support & Training aims to support, train and educate customers on SiteLink software to help them manage and operate a self-storage facility effectively andefficiently.
CONTACT SITELINK SOFTWARE With more than 15,000 customers worldwide, SiteLink is the most prominent smart management solution in the self-storage industry. SiteLink has two offices for SITELINK HTML EDITOR AND FORM GUIDELINES SiteLink Templates Makes HTML Easy - Part 1. The SiteLink HTML editor is an easy to use, basic editor that supports ALL of the features you will need to create or edit HTML letters and forms. Additionally, we provide two HTML templates that are nearly ready to go: 1) a letter template for normal SiteLink notices, such as a past due notice or anSELF-STORAGE KIOSKS
Did you know that SiteLink, the leader in powering the best websites, is also the most widely used software for operating self-service stations or kiosks? It’s no accident SiteLink runs kiosks because owners demand fast speed, uninterrupted performance and the most complete feature set. For example, SiteLink Marketplace partners offer kiosk users “reservation completion” where tenantsLUKE LENZEN
Luke Lenzen Chief Technology Officer at SiteLink. Luke Lenzen is the Chief Information Officer and Chief Technology Officer of SiteLink. His responsibilities include managing the SiteLink product line development, maintenance, and business logic as well as managing maintenance and upgrades of the end-to-end infrastructure. HOW TO TRANSFER A PAYMENT How To Transfer A Payment - SiteLink Training SiteLink_System NA . April 2017 edited April 2017. in Training Videos.REVERSE MOVE IN
I was wondering if there is a way to reverse a move in, if the tenant changes their mind within the same day? I was looking at the ledger adjustment, what does "Delete Account" do? HOW DO I ADD A UNIT? 1. First, click on Setup from the SiteLink home screen. 2. Select Units & Tenants along the left-hand side of the window, followed by Add Units. 3. Begin by entering the unit number (s) to add to the database. Enter the unit number in the Starting field. If a single unit is being added, SiteLink will automatically default the Endingfield to
RATE INCREASE LETTERS HELP. Rate Increase Letters Help. GSS. VA. Registered User . August 2019 in SiteLink General Discussions. Good Day Everyone, When I do our monthly rate increases there is a section that shows the date from their last rate increase and the amount of the increase it was. However, I have been having to enter it manually rather than SiteLink doing it Download SiteLink Software to Your Computer Download Now (919) 865-0789 myHub LoginCommunity
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#1 BEST RATED SELF-STORAGE SOFTWAREManagement Software
Merchant
Services
SELF-STORAGE MANAGEMENT SOFTWARE MADE EASY As the industry continues to evolve, SiteLink brings you the right tools using today's technology. We listen to our customers' suggestions to enhance and add features. SiteLink users enjoy the collective experience of more than 15,000 operators. We exceed the strict SSAE 16 (SOC 1) Type II and PCI Level 1 Certifications to deliver peace of mind. SiteLink is cloud-based so you can do business from anywhere. SiteLink lets owners build the best websites so tenants can pay, reserve and rent online, 24/7 on any device. SITELINK WEB REPORTS Access real-time reports on any computer, smartphone or tablet. View, print and email single or consolidated reports in Excel, PDF and textformat.
ONLINE PAYMENTS, RESERVATIONS & RENTALS No other software powers more payments, reservations and rentals online Use your existing website or let us help you create one. SITELINK MARKETPLACE & API Choose the right partner for services like call centers, web design or online marketing. Let them access real-time data using the SiteLinkAPI.
ENTERPRISE-LEVEL CONTROLS Manage multiple stores with the Corporate Control Center. Manage your portfolio using dashboards and ranking. Standardize settings and letters for multiple stores.SITELINK ESIGN™
At no additional cost to you, SiteLink eSign captures electronic signatures and stores leases, insurance forms and other documents. Stay in control using industry-first lease audit tools. SITELINK MERCHANT SERVICES SiteLink's integrated payment processing not only lowers rates but reduces errors. Reconcile more quickly and get help fast with OneSupport, the payment processing and Web Edition service under oneroof.
CHOOSE FROM TWO SELF-STORAGE INDUSTRY-LEADING OFFERINGS Select the SiteLink self-storage software for your operations. Integrated SiteLink Merchant Services, the fastest-growing payments solution, helps your tenants pay fasterand cut costs.
SITELINK WEB EDITION SiteLink Web Edition is the preferred choice for single-store and multi-store operators. The most widely used, turnkey software solution includes everything you need to operate your self-storage business.Learn More
or Request Full Version Demo SITELINK MERCHANT SERVICES SiteLink Merchant Services integrates with SiteLink to lower credit card fees and reconcile statements. While you have a choice in providers, our payment offerings are a natural fit. Even better, our OneSupport team services all of our products.Learn More or
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SITELINK MARKETPLACE SiteLink understands the value technology partners bring to all facets of a self-storage business. We currently have 72 MARKETPLACE PARTNERS that are here to assist you in delivering a successful experience toyour customers.
View All 72 SiteLink Marketplace Partners SITELINK BY THE NUMBERS15,000+
STORES SERVED
245,000,000+
PAYMENTS PROCESSED
3,100,000+
EDOCUMENTS SENT
TRUSTED BY THE WORLD'S BEST From nationally-recognized brands to well-run local facilities, SiteLink is the self-storage software you know and love. Hear what our customers are saying. Check out SiteLink testimonies andsuccess stories.
> I worked with representatives from both SiteLink software and > SiteLink Merchant Services on a software transition of our newly > acquired facility in Ohio. I cannot say enough about how positive of > an experience I have had working with them both. They have both been > incredibly proactive and responsive throughout the process and, > perhaps more importantly, have both been friendly, energetic, > enthusiastic and patient during a somewhat complex and convoluted > process. I can’t recall having such an enjoyable and easy time > working with two individuals in a business setting before Michael > Levy, Owner at Springfield Storage Depot>
> Went from SiteLink's desktop version to web-based with card > processing. Web-based is a little different from the desktop > version, but it is all good. SiteLink Merchant Services credit card > processing is so much faster--yay! Customer Service is, as always, > outstanding. Kevin Tucker, Owner at Tombstone Self Storage BEST MANAGEMENT SOFTWARE 8 YEARS RUNNING For the past 8 years, SiteLink has won the Inside Self-Storage Best of Business Award for "Best Management Software."View 2018 Award
MOST MSM FACILITY OF THE YEAR AWARD WINNERS Since 2004 SiteLink customers represent more than half of all Mini-Storage Messenger Facility of the Year winners.View 2017 Winners
FUTURE PROOF
While serving storage owners for nearly 20 years, we have witnessed other self-storage software vendors come and go. At SiteLink, we focus on faithful service and continuous improvements so you can grow your business. More than 15,000 SiteLink stores never need worry about shopping for new software. QUALITY DEVELOPMENT AND SUPPORT Our team of more than 70 programmers, sales and customer support members all work under one roof with one goal: provide the best self-storage software. We invest heavily in personnel, training and technology to respond to your calls and deploy updates regularly. We love it when customers notice how we turn their suggestions into a new features in a few week's time.SCALABILITY
SiteLink grows with you and does not require you to buy servers or a network. SiteLink always runs fast, regardless of the time of day or the number of your systems. We invest technology so you don't have to.FLEXIBILITY
Built-in editing tools allow you to create and change your map, HTML emails, letters, notices and leases. Multi-store operators automate and deploy (clone) changes for multiple stores in a single step using the Corporate Control Center. Custom print options, HTML letters and text messaging help convert leads to rentals and keep customers happy.* Industry Blogs
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SELF-STORAGE INDUSTRY BLOGS DISCOVER INSIGHTS FROM THOUGHT LEADERS, INDUSTRY EXPERTS AND INDIVIDUALS WHO ARE MAKING A DIFFERENCE. THE SITELINK, STOREDGE, AND SPAREFOOT FAMILY OF COMPANIES HAS ACQUIRED THE SELECT MERCHANT SOLUTIONS SELF-STORAGE PORTFOLIO TO IMPROVE OPERATORS’ PAYMENTS CAPABILITIES In an effort to enhance and simplify self-storage operations, the SiteLink, storEDGE, and SpareFoot family of companies has acquired the self-storage portfolio of the payment processing provider, Select Merchant Solutions (SMS). GETTING STARTED WITH AUDITS IN SITELINK Want to audit your facility but not sure how to begin? This introduction explains the basics of auditing and discusses which auditing tasks should be completed when in order to keep your businessrunning smoothly.
View All Industry Webinars SELF-STORAGE INDUSTRY WEBINARS SITELINK HOSTS MONTHLY SELF-STORAGE INDUSTRY WEBINARS PRESENTED BY SELF-STORAGE THOUGHT LEADERS AND SITELINK TECHNOLOGY PARTNERS. WEBINARS FOCUS ON WAYS TO TAKE YOUR OPERATIONS TO THE NEXT LEVEL. BECOME A SITE EXPERT TO GAIN THE COMPETITIVE ADVANTAGE Learn everyday tasks each operator should perform to best analyze their operation and how to improve. Gather tips on understanding your customer demographics, lead tracking & rental conversions, local market position and marketing your brand, along with daily tasks to bring you a step ahead of the competition. COLLECTIONS – FIRST MONTH TO BAD DEBT – IMPROVE THE PROCESS AND LESSEN YOUR FINANCIAL IMPACT Want to improve the bottom line of your self-storage operation? We will discuss first party and third party collections and what you can do today via SiteLink to improve. Learn how operators of any size can improve their operations with low or no-cost options. View All Upcoming Events UPCOMING SELF-STORAGE INDUSTRY EVENTS & CONFERENCES ATTEND SOME OF THE BEST SELF-STORAGE EVENTS AND CONFERENCES IN THE WORLD AND LEARN FIRST-HAND BEST PRACTICES OF MAKING YOUR SELF-STORAGE FACILITY MORE EFFICIENT. View All Support Webinars SITELINK SUPPORT WEBINARS SITELINK HOSTS SUPPORT WEBINARS PRESENTED BY OUR CUSTOMER SUPPORT STAFF TO EDUCATE AND EXPLAIN THE FULL RANGE OF SITELINK SELF-STORAGE MANAGEMENT SOFTWARE. BEST PRACTICES FOR OPERATIONAL AUDITS USING SITELINK When was the last time an audit was completed at your facility? An audit is one of the most important operational tasks, and should be completed thoroughly. Learn how to use SiteLink to deep dive into your facility’s operations and how to use this data to improve yourorganization.
TOP 5 ESSENTIAL SITELINK MYHUB FEATURES Recent major additions to SiteLink myHub take center stage as we explain their purpose, how to use them and their positive impact onyour business.
View All Training Videos POPULAR SITELINK TRAINING VIDEOS SITELINK IS A VERY ROBUST SELF-STORAGE MANAGEMENT SOFTWARE AND WE WANT YOU TO BE ABLE TO USE EVERY ASPECT OF IT. LEARN ABOUT ALL THE FEATURES AVAILABLE VIA OUR SITELINK TRAINING VIDEOS. View All SiteLink NewsSITELINK NEWS
USING CUSTOMER FEEDBACK AND LATEST TECHNOLOGY TRENDS, SITELINK CONTINUOUSLY IMPROVES ITS SOFTWARE. LEARN ABOUT SITELINK MILESTONES, IMPROVEMENTS AND CUSTOMER SUCCESS FROM SITELINK NEWS WOMEN OF SITELINK GROUP KICKS OFF ANNUAL DONATION DRIVE AND CONTEST SiteLink employees are busy filling boxes with wish-list items for Raleigh-based Food Bank and SAFEchild in company-wide donation drive. MORE INTERNATIONAL SELF-STORAGE OPERATORS USE SITELINK SiteLink continues to expand its fast-growing portfolio across the globe, adding 5 new markets in 2018 alone. We're moving! A new look and feel for SiteLink.com is on its way. Starting in March, you’ll have a different experience when you learn about our award-winning software. Please update your bookmarks for training resources and accessing yoursoftware:
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Don’t worry, your SiteLink Web Edition experience won’t change. Nothing about how you operate your business is impacted by this update. This change allows us to Do More for our clients by bringing all of our great products under one Storable roof. Questions? Please reach out to support@storable.com and we’ll behappy to chat.
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SUBSCRIBE TO THE MONTHLY SITELINK ENEWSLETTER Stay up-to-date with latest SiteLink News, Webinars, Blog posts, Event schedule and other self-storage industry resources.ABOUT SITELINK
Founded in Raleigh, North Carolina in 1996, SiteLink leads the industry for Windows and cloud-based self-storage management software and payment processing. Feature-rich software, quality service, regular updates and user-friendly design make SiteLink a scalable favorite of single, multi-store and most of the top 100 operators. CONNECT WITH SITELINK FacebookFollow on FacebookTwitterFollow on
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THE SITELINK, STOREDGE, AND SPAREFOOT FAMILY OF COMPANIES HAS ACQUIRED THE SELECT MERCHANT SOLUTIONS SELF-STORAGE PORTFOLIO TO IMPROVE OPERATORS’ PAYMENTS CAPABILITIES In an effort to enhance and simplify self-storage operations, the SiteLink, storEDGE, and SpareFoot family of companies has acquired the self-storage portfolio of the payment processing provider, Select Merchant Solutions (SMS). BEST PRACTICES FOR OPERATIONAL AUDITS USING SITELINK When was the last time an audit was completed at your facility? An audit is one of the most important operational tasks, and should be completed thoroughly. Learn how to use SiteLink to deep dive into your facility’s operations and how to use this data to improve yourorganization.
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