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cost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
CUSTOMER SUPPORT
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient REVSPRING INTRODUCES TECHNOLOGY TO MASK CONSUMER PERSONAL RevSpring IDSecure™ is the industry’s first automated, straight-through response to keeping sensitive consumer data hidden and secure June 3, 2021—RevSpring, a leading provider of consumer engagement and payment solutions for accounts receivable management (ARM) companies, today announced RevSpring IDSecure™ (patent pending)—the industry’s first technological solution 70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. STATE-OF-THE-ART PRINT PRODUCTION State-of-the-Art Print Production. RevSpring processes more than one billion communications annually. We don’t just understand healthcare. We’re passionate about it. POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
CUSTOMER SUPPORT
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient REVSPRING INTRODUCES TECHNOLOGY TO MASK CONSUMER PERSONAL RevSpring IDSecure™ is the industry’s first automated, straight-through response to keeping sensitive consumer data hidden and secure June 3, 2021—RevSpring, a leading provider of consumer engagement and payment solutions for accounts receivable management (ARM) companies, today announced RevSpring IDSecure™ (patent pending)—the industry’s first technological solution 70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. STATE-OF-THE-ART PRINT PRODUCTION State-of-the-Art Print Production. RevSpring processes more than one billion communications annually. We don’t just understand healthcare. We’re passionate about it. POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
ABOUT | REVSPRING
About Us. We transform complex financial journeys into intuitive financial pathways by understanding human, historical, and fiscal context. Through data-driven insight, RevSpring designs, analyzes, and improves communications and billing solutions that increase consumer engagement and payment rates.EVENTS | REVSPRING
Events. Tradeshows, events and webinars offer us a great way to connect with you. If you’re planning on attending any of the following events, we'd like to connect. PERSONAPAY™ PATIENT PORTAL Tailor patient payment options ranging from payment in full, flexible payment plans, patient financing, and financial assistance. Receive payments from any device, including text-to-pay. CSR assisted payments via text, IVR or email for better PCI compliance and peace of mind. Drive consistent and accurate customer service through CSR scripting.SUPPORT | REVSPRING
If you’re an existing RevSpring customer, please call our toll free support line at (800) 414-7026 to reach our product support teams, or click a link below to enter a support ticket online. HOSPITALS | REVSPRING RevSpring leverages data and predictive analysis to deliver targeted financial communications to your patients at the right time, from pre-service and throughout the payment journey. Let us do the hard work that makes it easy for you to engage more effectively. The result is a better patient experience and one that drives bottom lineimprovements.
EXCEPTIONAL ENGAGEMENT AND PAYMENT IMPROVEMENTS SEEN FOR Providers report dramatically improved rates for patient payments, self-service adoption, and digital engagement with PersonaPay, RevSpring’s patient-centric payment solution THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
EVENTS | REVSPRING
Events. Tradeshows, events and webinars offer us a great way to connect with you. If you’re planning on attending any of the following events, we'd like to connect.CONTACT | REVSPRING
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700HEALTHCARE ARCHIVES
RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
HOSPITALS | REVSPRING RevSpring leverages data and predictive analysis to deliver targeted financial communications to your patients at the right time, from pre-service and throughout the payment journey. Let us do the hard work that makes it easy for you to engage more effectively. The result is a better patient experience and one that drives bottom lineimprovements.
FINANCIAL SERVICES ARCHIVES RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
REVSPRING ARRIVED™ PARKING LOT WAITING ROOM APPLICATION RevSpring Arrived™ gives you check-in-anywhere convenience for providers and their patients, along with safer in-person interactions for everyone. As healthcare organizations open their doors but not their waiting rooms, digital innovation enables safe, contactless check in and payments from the parking lot – and beyond. Arrived™solves
PAYMENT PROCESSING SOLUTIONS FOR HEALTHCARE Merchant Payment Services. Our payment processing solutions can help you strengthen cash flow and minimize your collections risk. Securely accept co-pays, deductibles, co-insurance, and self-pay balances. We can deliver the solutions you need to improve the payment experience for you and your consumers. THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
STRATEGIC DENIALS MANAGEMENT: THE KEY TO AN EFFICIENT Strategic Denials Management: The Key to an Efficient Revenue Cycle. Denials are like the check engine light of the revenue cycle. Sure, you can keep rolling for miles with it on, but eventually, you’re going to have to take action. If you’ve ever tested the seriousness of that little dashboard indicator, you know that in some situations THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
EVENTS | REVSPRING
Events. Tradeshows, events and webinars offer us a great way to connect with you. If you’re planning on attending any of the following events, we'd like to connect.CONTACT | REVSPRING
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700HEALTHCARE ARCHIVES
RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
HOSPITALS | REVSPRING RevSpring leverages data and predictive analysis to deliver targeted financial communications to your patients at the right time, from pre-service and throughout the payment journey. Let us do the hard work that makes it easy for you to engage more effectively. The result is a better patient experience and one that drives bottom lineimprovements.
FINANCIAL SERVICES ARCHIVES RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
REVSPRING ARRIVED™ PARKING LOT WAITING ROOM APPLICATION RevSpring Arrived™ gives you check-in-anywhere convenience for providers and their patients, along with safer in-person interactions for everyone. As healthcare organizations open their doors but not their waiting rooms, digital innovation enables safe, contactless check in and payments from the parking lot – and beyond. Arrived™solves
PAYMENT PROCESSING SOLUTIONS FOR HEALTHCARE Merchant Payment Services. Our payment processing solutions can help you strengthen cash flow and minimize your collections risk. Securely accept co-pays, deductibles, co-insurance, and self-pay balances. We can deliver the solutions you need to improve the payment experience for you and your consumers. THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
STRATEGIC DENIALS MANAGEMENT: THE KEY TO AN EFFICIENT Strategic Denials Management: The Key to an Efficient Revenue Cycle. Denials are like the check engine light of the revenue cycle. Sure, you can keep rolling for miles with it on, but eventually, you’re going to have to take action. If you’ve ever tested the seriousness of that little dashboard indicator, you know that in some situations THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient POINT-OF-SERVICE PATIENT PAYMENT PROCESSING Point-of-Service Payments. The point-of-service is one of the most efficient times to collect patient payments, yet many practices don’t take advantage of the opportunity. Through our eVoke engagement platform, we make the payment process clear to your patients at every engagement, so your team’s service and commitmentare what leave a
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
BERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
EVENTS | REVSPRING
Events. Tradeshows, events and webinars offer us a great way to connect with you. If you’re planning on attending any of the following events, we'd like to connect.CONTACT | REVSPRING
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700HEALTHCARE ARCHIVES
RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
HOSPITALS | REVSPRING RevSpring leverages data and predictive analysis to deliver targeted financial communications to your patients at the right time, from pre-service and throughout the payment journey. Let us do the hard work that makes it easy for you to engage more effectively. The result is a better patient experience and one that drives bottom lineimprovements.
FINANCIAL SERVICES ARCHIVES RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
REVSPRING ARRIVED™ PARKING LOT WAITING ROOM APPLICATION RevSpring Arrived™ gives you check-in-anywhere convenience for providers and their patients, along with safer in-person interactions for everyone. As healthcare organizations open their doors but not their waiting rooms, digital innovation enables safe, contactless check in and payments from the parking lot – and beyond. Arrived™solves
PAYMENT PROCESSING SOLUTIONS FOR HEALTHCARE Merchant Payment Services. Our payment processing solutions can help you strengthen cash flow and minimize your collections risk. Securely accept co-pays, deductibles, co-insurance, and self-pay balances. We can deliver the solutions you need to improve the payment experience for you and your consumers. THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
STRATEGIC DENIALS MANAGEMENT: THE KEY TO AN EFFICIENT Strategic Denials Management: The Key to an Efficient Revenue Cycle. Denials are like the check engine light of the revenue cycle. Sure, you can keep rolling for miles with it on, but eventually, you’re going to have to take action. If you’ve ever tested the seriousness of that little dashboard indicator, you know that in some situations THE HIDDEN COSTS OF LOSING A PATIENT If that practice has 1,000 patients, that means 200 patients will leave the practice in a given year. And assuming a $1,000 lifetime patient value (which again will vary widely based on practice type), the 200 lost patients represent $200,000 of missed revenue. The practice has two options for recovering that lost revenue: Find 200new patients
HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
STRATEGIC DENIALS MANAGEMENT: THE KEY TO AN EFFICIENTHOSPITAL DENIALS MANAGEMENT PROCESSDENIAL MANAGEMENT EDUCATIONDENIAL MANAGEMENT PDFDENIAL MANAGEMENT POLICY EXAMPLES Strategic Denials Management: The Key to an Efficient Revenue Cycle. Denials are like the check engine light of the revenue cycle. Sure, you can keep rolling for miles with it on, but eventually, you’re going to have to take action. If you’ve ever tested the seriousness of that little dashboard indicator, you know that in some situationsBERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquired HOME | REVSPRINGHEALTHCAREFINANCIAL SERVICESBLOGRESOURCESABOUTPRODUCTS Access our resources and educational materials to learn more about the best practices in revenue cycle management and accounts receivables technologies. RevSpring delivers precise consumer engagement and payment solutions that balance print and digital channels to optimizecost and outcomes.
LOGIN | REVSPRINGRESOURCESEVENTSCONTACTTECHNICAL SUPPORTABOUTBANKING Login. Login to your portal using the links below. Or contact the RevSpring customer service team for live technical support. Talksoft Products. IVR Products. CSR Portal. Healthcare. Health Systems.Practices.
CAREERS | REVSPRING
Careers. We are looking for passionate, customer-focused, technology-savvy individuals to join our growing team! If you have a passion for helping companies grow, providing the highest quality products and services, and delighting customers, then you’re a greatfit for RevSpring.
PRINT AND MAIL
The quality you need today, the digital integration to effect change, the intelligence to lower costs . Increasing patient engagement requires quality print and design but must be balanced with cost controls. eVoke™ Patient Statements from RevSpring provide healthcare organizations with industry leading print and mail quality, combined with design support that consistently increases patient THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
INTEGRATE CASE MANAGEMENT AND REVENUE CYCLE 1 – Pre-Admission. As with the revenue cycle, case management begins before the patient enters the hospital doors. Case managers need to be aware of the patient’s outpatient care experience and their admissions process. How patients are classified at this stage (inpatient versus observation, for example) will impact the entirebilling
70 CMS-SPECIFIED SHOPPABLE SERVICES REQUIRED BY PRICE During our recent webinar on Price Transparency, some of our participants asked for a list of the 70 CMS-Specified Shoppable Services required in the Price Transparency ruling by the HHS. We have extracted this information from the HHS documentation on the ruling for your convenience. We were also asked what hospitals should do if they provide less than 300 services. HOW TO PROVE YOUR RCM ROI: WHAT, WHEN AND HOW TO MEASURE The return on investment (ROI) calculation for revenue cycle management is simple: Take your hospital’s revenue, subtract your RCM expenses, and divide by those same expenses to get your ROI. Unfortunately, nothing in RCM is ever that easy. While quarterly or annual revenues are readily available, it is much more challenging todefine and
STRATEGIC DENIALS MANAGEMENT: THE KEY TO AN EFFICIENTHOSPITAL DENIALS MANAGEMENT PROCESSDENIAL MANAGEMENT EDUCATIONDENIAL MANAGEMENT PDFDENIAL MANAGEMENT POLICY EXAMPLES Strategic Denials Management: The Key to an Efficient Revenue Cycle. Denials are like the check engine light of the revenue cycle. Sure, you can keep rolling for miles with it on, but eventually, you’re going to have to take action. If you’ve ever tested the seriousness of that little dashboard indicator, you know that in some situationsBERNIE MAMON
Bernie Mamon. Bernie Mamon, Chief Information Officer, is responsible for application development and support, platform integration and infrastructure design, architecture and related program/project management, as well as security and compliance. His depth of technology experience includes quality process improvements, integration of acquiredEVENTS | REVSPRING
Events. Tradeshows, events and webinars offer us a great way to connect with you. If you’re planning on attending any of the following events, we'd like to connect.CONTACT | REVSPRING
23751 N. 23rd Avenue Suite 150 Phoenix, AZ 85085 623-516-4700SUPPORT | REVSPRING
If you’re an existing RevSpring customer, please call our toll free support line at (800) 414-7026 to reach our product support teams, or click a link below to enter a support ticket online. LEADERSHIP | REVSPRING Scott MacKenzie is the Chief Executive Officer for RevSpring, joining the company in March of 2019. Scott is a veteran of healthcare industry technology, with over 25 years of leadership experience in consumer engagement, analytics, payments, and digital transformation. Most recently, Scott served as CEO of M*Modal, a leading technologyHEALTHCARE ARCHIVES
RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
FINANCIAL SERVICES ARCHIVES RevSpring, Inc. 38705 Seven Mile Road Suite 450 Livonia, MI 48152248-567-7300
REVSPRING ARRIVED™ PARKING LOT WAITING ROOM APPLICATION RevSpring Arrived™ gives you check-in-anywhere convenience for providers and their patients, along with safer in-person interactions for everyone. As healthcare organizations open their doors but not their waiting rooms, digital innovation enables safe, contactless check in and payments from the parking lot – and beyond. Arrived™solves
CONSUMER ENGAGEMENT AND PAYMENT SOLUTIONS RevSpring understands how to engage consumers using innovative, omnichannel communication and payment solutions, driving the desired consumer response within strict compliance boundaries. Our size, financial strength, and stability enable us to meet the needs of even the largest clients and make ongoing investments in innovativetechnology.
PAYMENT PROCESSING SOLUTIONS FOR HEALTHCARE Merchant Payment Services. Our payment processing solutions can help you strengthen cash flow and minimize your collections risk. Securely accept co-pays, deductibles, co-insurance, and self-pay balances. We can deliver the solutions you need to improve the payment experience for you and your consumers. THAT OLD VERSION OF MEDITECH IS COSTING YOU MORE THAN YOU RevSpring is a leader in payment systems that maximize revenue opportunities in acute and ambulatory settings. Our at-a-glance dashboards help hospitals and health systems quickly find and close workflow gaps that are costing time, resources, and hard dollars. Since 1981, RevSpring has built the industry’s most comprehensiveand impactful
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PRECISE CONSUMER ENGAGEMENT & PAYMENTS EVERYWHERE In life, there are financial obligations people can navigate…and some they can’t. To engage consumers effectively, it’s essential to know where they are in that financial journey. RevSpring leverages what we know about people to predict payment outcomes so we canimprove them.
For Healthcare For FinancialServices
1.5 BILLION
communications
$5.5 BILLION
collected
159 MILLION
digital communications annually29 MILLION
payments annually
REVSPRING LEADS THE MARKET IN FINANCIAL COMMUNICATIONS AND PAYMENT SOLUTIONS THAT INSPIRE ACTION—FROM THE FRONT-OFFICE TO THE BACK OFFICE TO THE COLLECTIONS OFFICE. North America’s leading healthcare organizations, revenue cycle management and accounts receivables management companies trust RevSpring to maximize their financial results through dynamic and personalized print, online, phone, email and text communications and payment options. Using proprietary data analytics to tailor the engagement workflows to fit individual circumstances and preferences, RevSpring solutions improve the consumer financial experience and drive better outcomes.REVSPRING, INC.
4640 Cummings Park DriveAntioch, TN 37013
248‐567‐7300
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