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wellness-led
PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become OFFICE DEPOT WILL SPLIT CONSUMER, B2B BUSINESSES INTO TWO Office Depot will separate itself into two independent, publicly traded companies, each with its own focused strategy and investment profile. The first, ODP, will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo, will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business CHARMING CHARLIE COMEBACK CONTINUES WITH 14 NEW STORES Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans to open approximately 14 new locations in the coming months. The retailer is focusing on Texas, California, New York and the Midwest for the new stores, which will include Charming Charlie’s color-grouping model and catalog of apparel, handbags, fashion jewelry, gifts SWAROVSKI UNVEILS NEW ‘INSTANT WONDER’ STORES AND BRAND A bold, glittering and golden life-size jewel box in Milan is the site of Swarovski’s new concept store, “Instant Wonder,” designed to reflect the brand’s new direction and visual identity. The Insta-worthy Milan outpost is the first of 28 Wonder stores that will open in key markets across North America, Europe and APAC, including new locations in Paris and New York. RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become OFFICE DEPOT WILL SPLIT CONSUMER, B2B BUSINESSES INTO TWO Office Depot will separate itself into two independent, publicly traded companies, each with its own focused strategy and investment profile. The first, ODP, will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo, will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business CHARMING CHARLIE COMEBACK CONTINUES WITH 14 NEW STORES Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans to open approximately 14 new locations in the coming months. The retailer is focusing on Texas, California, New York and the Midwest for the new stores, which will include Charming Charlie’s color-grouping model and catalog of apparel, handbags, fashion jewelry, gifts SWAROVSKI UNVEILS NEW ‘INSTANT WONDER’ STORES AND BRAND A bold, glittering and golden life-size jewel box in Milan is the site of Swarovski’s new concept store, “Instant Wonder,” designed to reflect the brand’s new direction and visual identity. The Insta-worthy Milan outpost is the first of 28 Wonder stores that will open in key markets across North America, Europe and APAC, including new locations in Paris and New York. MANAGING THE POST-COVID WORKFORCE: SUCCESS MEANS GOING Retailers are emerging from the pandemic into a world where customer expectations are higher than ever, but a tight labor market has made staffing a challenge. Retailers need to adapt to the next normal quickly or they risk alienating returning shoppers. This Retail TouchPoints report looks at some of the most important advice andinitiatives
TOP WAYS RETAILERS CONTINUE EVOLVING THEIR TECH STACKS 1 day ago · Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Many stores, including retail INTERNATIONAL OMNICHANNEL RETAIL REPORT 2021 International Omnichannel Retail Report 2021. Now more than ever it is crucial for retailers and brands to understand the dynamics at play influencing shoppers within the retail industry. No single event has had a more profound impact on shopping attitudes and behaviors globally than COVID-19, raising the stakes for retailers andmanufacturers
NRF REVISES 2021 SALES FORECAST TO TOP $4.44 TRILLION, BUT Retail sales for 2021 are now expected to grow between 10.5% to 13.5%, reaching more than $4.44 trillion, according to a revised forecast from the National Retail Federation (NRF). The new forecast is significantly more optimistic than the 6.5% growth that was projected in February 2021, though some analysts cautioned that different retailsegments, at
RETAIL TECHNOLOGY AND THE CX QUESTION 1 day ago · The retail industry was making slow-but-steady progress toward mobile becoming a dominant — if not the dominant — digital commerce mode. Experts warned that for this business model to work, however, retailers would need to provide a truly seamless omnichannel experience, complete with strong customer support. But until COVID-19 hit, most retailers felt that incremental WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit REIMAGINING SHOPPING MALLS POST-COVID After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy. This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. In China, where businesses have reopened, stores have LEVERAGING MARKETING ATTRIBUTION FOR BOTH ECOMMERCE AND IN 1 day ago · Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Companies such as Amazon, Boll & Branch and Fabletics have opened and continue to open physical retail locations at a surprising rate. They realize what Apple discovered several years ago: ALEX AND ANI ENTERS CHAPTER 11, SEEKS POTENTIAL SALE 1 day ago · Jewelry brand Alex and Ani has commenced Chapter 11 bankruptcy proceedings in order to undergo a comprehensive financial and operational restructuring. Additionally, the company will seek bids for its assets. The retailer plans to continue operating its currently open stores and website as usual during the court-supervised process. The need to declare bankruptcy was blamed BRANDS BUILD COMMUNITIES WITH FACEBOOK LIVESTREAMING BY 1 day ago · Live shopping is still a young medium, but retailers and social media platforms alike already are taking advantage of its biggest strength: directly connecting consumers and brand representatives in real time. It’s one thing to read a retailer’s story, but another altogether to hear it directly from them and follow up with questions of your RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become OFFICE DEPOT WILL SPLIT CONSUMER, B2B BUSINESSES INTO TWO Office Depot will separate itself into two independent, publicly traded companies, each with its own focused strategy and investment profile. The first, ODP, will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo, will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business CHARMING CHARLIE COMEBACK CONTINUES WITH 14 NEW STORES Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans to open approximately 14 new locations in the coming months. The retailer is focusing on Texas, California, New York and the Midwest for the new stores, which will include Charming Charlie’s color-grouping model and catalog of apparel, handbags, fashion jewelry, gifts SWAROVSKI UNVEILS NEW ‘INSTANT WONDER’ STORES AND BRAND A bold, glittering and golden life-size jewel box in Milan is the site of Swarovski’s new concept store, “Instant Wonder,” designed to reflect the brand’s new direction and visual identity. The Insta-worthy Milan outpost is the first of 28 Wonder stores that will open in key markets across North America, Europe and APAC, including new locations in Paris and New York. RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become OFFICE DEPOT WILL SPLIT CONSUMER, B2B BUSINESSES INTO TWO Office Depot will separate itself into two independent, publicly traded companies, each with its own focused strategy and investment profile. The first, ODP, will operate the 1,100 Office Depot and OfficeMax retail locations along with the retailer’s ecommerce business. The second, NewCo, will inherit Office Depot’s B2B solutions, including its Business Solutions Division contract business CHARMING CHARLIE COMEBACK CONTINUES WITH 14 NEW STORES Women’s apparel and fashion accessories retailer Charming Charlie continues its coast-to-coast expansion, with plans to open approximately 14 new locations in the coming months. The retailer is focusing on Texas, California, New York and the Midwest for the new stores, which will include Charming Charlie’s color-grouping model and catalog of apparel, handbags, fashion jewelry, gifts SWAROVSKI UNVEILS NEW ‘INSTANT WONDER’ STORES AND BRAND A bold, glittering and golden life-size jewel box in Milan is the site of Swarovski’s new concept store, “Instant Wonder,” designed to reflect the brand’s new direction and visual identity. The Insta-worthy Milan outpost is the first of 28 Wonder stores that will open in key markets across North America, Europe and APAC, including new locations in Paris and New York. MANAGING THE POST-COVID WORKFORCE: SUCCESS MEANS GOING Retailers are emerging from the pandemic into a world where customer expectations are higher than ever, but a tight labor market has made staffing a challenge. Retailers need to adapt to the next normal quickly or they risk alienating returning shoppers. This Retail TouchPoints report looks at some of the most important advice andinitiatives
TOP WAYS RETAILERS CONTINUE EVOLVING THEIR TECH STACKS 22 hours ago · Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Many stores, includingretail
INTERNATIONAL OMNICHANNEL RETAIL REPORT 2021 International Omnichannel Retail Report 2021. Now more than ever it is crucial for retailers and brands to understand the dynamics at play influencing shoppers within the retail industry. No single event has had a more profound impact on shopping attitudes and behaviors globally than COVID-19, raising the stakes for retailers andmanufacturers
NRF REVISES 2021 SALES FORECAST TO TOP $4.44 TRILLION, BUT Retail sales for 2021 are now expected to grow between 10.5% to 13.5%, reaching more than $4.44 trillion, according to a revised forecast from the National Retail Federation (NRF). The new forecast is significantly more optimistic than the 6.5% growth that was projected in February 2021, though some analysts cautioned that different retailsegments, at
RETAIL TECHNOLOGY AND THE CX QUESTION 1 day ago · The retail industry was making slow-but-steady progress toward mobile becoming a dominant — if not the dominant — digital commerce mode. Experts warned that for this business model to work, however, retailers would need to provide a truly seamless omnichannel experience, complete with strong customer support. But until COVID-19 hit, most retailers felt that incremental WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit REIMAGINING SHOPPING MALLS POST-COVID After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy. This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. In China, where businesses have reopened, stores have LEVERAGING MARKETING ATTRIBUTION FOR BOTH ECOMMERCE AND IN 1 day ago · Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Companies such as Amazon, Boll & Branch and Fabletics have opened and continue to open physical retail locations at a surprising rate. They realize what Apple discovered several years ago: ALEX AND ANI ENTERS CHAPTER 11, SEEKS POTENTIAL SALE 1 day ago · Jewelry brand Alex and Ani has commenced Chapter 11 bankruptcy proceedings in order to undergo a comprehensive financial and operational restructuring. Additionally, the company will seek bids for its assets. The retailer plans to continue operating its currently open stores and website as usual during the court-supervised process. The need to declare bankruptcy was blamed BRANDS BUILD COMMUNITIES WITH FACEBOOK LIVESTREAMING BY 1 day ago · Live shopping is still a young medium, but retailers and social media platforms alike already are taking advantage of its biggest strength: directly connecting consumers and brand representatives in real time. It’s one thing to read a retailer’s story, but another altogether to hear it directly from them and follow up with questions of your RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
INTERNATIONAL OMNICHANNEL RETAIL REPORT 2021 International Omnichannel Retail Report 2021. Now more than ever it is crucial for retailers and brands to understand the dynamics at play influencing shoppers within the retail industry. No single event has had a more profound impact on shopping attitudes and behaviors globally than COVID-19, raising the stakes for retailers andmanufacturers
VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt STUDY FORECASTS ACCELERATED ADOPTION OF DIGITAL WALLETS The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay TOP 2020 RETAIL CHALLENGES AND HOW TO FUTURE-PROOF FOR Challenge 1: Slow Economic Growth. According to IMF, the global economy contracted by 4.9% in June 2020, which is significantly more than its April 2020 projection of a 3% decline. However, IMF projects a 5.4% growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributingvaccines.
ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
NRF 2021: LEARNING FROM NORDSTROM, TARGET AND OTHERS’ BEST The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store (BOPIS) and curbside services exploding in popularity. This phenomenon helped large, digitally savvy retailers like Target, Home Depot and Walmart thrive and earned them spots among the top 10 retailers inCI&T’s Connected
HOW TO FORECAST THE UNFORECASTABLE: DEMAND PLANNING IN THE No one can predict the full impact of a once-in-a-generation, worldwide pandemic, or how consumers will react to it. What organizations can do is react swiftly and intelligently in the short term, prepare for the midterm and plan for the long-term impact. The global spread of COVID-19 has been rapid and far reaching, withunexpected
RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
INTERNATIONAL OMNICHANNEL RETAIL REPORT 2021 International Omnichannel Retail Report 2021. Now more than ever it is crucial for retailers and brands to understand the dynamics at play influencing shoppers within the retail industry. No single event has had a more profound impact on shopping attitudes and behaviors globally than COVID-19, raising the stakes for retailers andmanufacturers
VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt STUDY FORECASTS ACCELERATED ADOPTION OF DIGITAL WALLETS The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay TOP 2020 RETAIL CHALLENGES AND HOW TO FUTURE-PROOF FOR Challenge 1: Slow Economic Growth. According to IMF, the global economy contracted by 4.9% in June 2020, which is significantly more than its April 2020 projection of a 3% decline. However, IMF projects a 5.4% growth rate in 2021 after most economies come out of full lockdown and continue to contain the virus, and start distributingvaccines.
ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
NRF 2021: LEARNING FROM NORDSTROM, TARGET AND OTHERS’ BEST The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store (BOPIS) and curbside services exploding in popularity. This phenomenon helped large, digitally savvy retailers like Target, Home Depot and Walmart thrive and earned them spots among the top 10 retailers inCI&T’s Connected
HOW TO FORECAST THE UNFORECASTABLE: DEMAND PLANNING IN THE No one can predict the full impact of a once-in-a-generation, worldwide pandemic, or how consumers will react to it. What organizations can do is react swiftly and intelligently in the short term, prepare for the midterm and plan for the long-term impact. The global spread of COVID-19 has been rapid and far reaching, withunexpected
TOP WAYS RETAILERS CONTINUE EVOLVING THEIR TECH STACKS 6 hours ago · Now more than ever, retailers are looking for solutions to create more seamless in-person and digital customer experiences. But while blending of in-store and online provides consumers with significantly more flexible shopping, it also creates operational challenges. Consumers’ new shopping habits picked up during the pandemic show no sign of waning. Many stores, includingretail
NRF REVISES 2021 SALES FORECAST TO TOP $4.44 TRILLION, BUT 1 day ago · Retail sales for 2021 are now expected to grow between 10.5% to 13.5%, reaching more than $4.44 trillion, according to a revised forecast from the National Retail Federation (NRF). The new forecast is significantly more optimistic than the 6.5% growth that was projected in February 2021, though some analysts cautioned that different retail segments, at MANAGING THE POST-COVID WORKFORCE: SUCCESS MEANS GOING 1 day ago · Retailers are emerging from the pandemic into a world where customer expectations are higher than ever, but a tight labor market has made staffing a challenge. Retailers need to adapt to the next normal quickly or they risk alienating returning shoppers. This Retail TouchPoints report looks at some of the most important adviceand initiatives
RETAIL TECHNOLOGY AND THE CX QUESTION 8 hours ago · The retail industry was making slow-but-steady progress toward mobile becoming a dominant — if not the dominant — digital commerce mode. Experts warned that for this business model to work, however, retailers would need to provide a truly seamless omnichannel experience, complete with strong customer support. But until COVID-19 hit, most retailers felt that incremental NRF 2021: LEARNING FROM NORDSTROM, TARGET AND OTHERS’ BEST The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store (BOPIS) and curbside services exploding in popularity. This phenomenon helped large, digitally savvy retailers like Target, Home Depot and Walmart thrive and earned them spots among the top 10 retailers inCI&T’s Connected
LEVERAGING MARKETING ATTRIBUTION FOR BOTH ECOMMERCE AND IN 14 hours ago · Just because ecommerce has become reasonably ubiquitous does not mean that in-store retail shopping is dead. In many cases, ecommerce brands are opening brick-and-mortar locations. Companies such as Amazon, Boll & Branch and Fabletics have opened and continue to open physical retail locations at a surprising rate. They realize what Apple discovered several years ago: ALEX AND ANI ENTERS CHAPTER 11, SEEKS POTENTIAL SALE 8 hours ago · Jewelry brand Alex and Ani has commenced Chapter 11 bankruptcy proceedings in order to undergo a comprehensive financial and operational restructuring. Additionally, the company will seek bids for its assets. The retailer plans to continue operating its currently open stores and website as usual during the court-supervised process. The need to declare bankruptcy was blamed BRANDS BUILD COMMUNITIES WITH FACEBOOK LIVESTREAMING BY 14 hours ago · Live shopping is still a young medium, but retailers and social media platforms alike already are taking advantage of its biggest strength: directly connecting consumers and brand representatives in real time. It’s one thing to read a retailer’s story, but another altogether to hear it directly from them and follow up with questions of your COVID-19 HAS TRANSFORMED WINE SHOPPING. HERE'S HOW VIVINO The e-Commerce alcohol market has seen a surge in growth as a result of COVID-19. In fact, alcohol was one of the fastest-growing categories in e-Commerce channels, according to Nielsen research: from the first week of March to June 27, 2020, online sales grew 309% over the same period year. Vivino, an online wine marketplace CAASTLE HELPS RETAILERS LAUNCH RENT-TO-OWN SERVICES 1 day ago · B2B rental technology platform CaaStle has launched BORROW, designed to help retail brands offer a transactional rental experience that is fully integrated into their website. The solution gives retailers a way to rent items to shoppers and also allows consumers to make a purchase if they like it. BORROW allows customersto wear items as
RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
ASSESSING MARKETER READINESS FOR THE PRIVACY-FIRST DIGITAL A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency policy to GDPR, data practices are being upended. The way marketers follow shoppers around the web will forever change in the privacy-first digital era. But that doesn’t mean marketers will be handcuffed. They VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. STUDY FORECASTS ACCELERATED ADOPTION OF DIGITAL WALLETS The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay NEW SOLUTIONS AND ANALYTICAL TOOLS EMERGE TO MANAGE POST The sudden onset of COVID-19 had many retailers scrambling to address short-term inventory issues. Panic buying stock-ups left many retailers without enough paper products, cleaning supplies and non-perishable foods to meet suddenly spiking demand. The photos of bare, cleaned-out aisles flooded the internet last spring, and retailers across the globe had to rapidly shift their WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
ASSESSING MARKETER READINESS FOR THE PRIVACY-FIRST DIGITAL A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency policy to GDPR, data practices are being upended. The way marketers follow shoppers around the web will forever change in the privacy-first digital era. But that doesn’t mean marketers will be handcuffed. They VIRTUAL SUPPLY CHAINS ARE THE KEY TO ACHIEVING AGILITY AND Virtual Supply Chains are the Key to Achieving Agility and Resiliency. Ecommerce has allowed businesses to expand their reach and sell to a greater number of consumers in more locations. It also made it possible to resume sales during a time when offline retailers were closed amid stay-at-home orders and social distancing guidelines. STUDY FORECASTS ACCELERATED ADOPTION OF DIGITAL WALLETS The pandemic accelerated not just ecommerce but also digital payment methods: digital wallets reached 29.3% of U.S. ecommerce share in 2020, up from 23.7% in 2019. The wallets are expected to unseat credit cards as the preferred online payment method in the coming years, according to the FIS Global Payments Report 2021. Buy now, pay NEW SOLUTIONS AND ANALYTICAL TOOLS EMERGE TO MANAGE POST The sudden onset of COVID-19 had many retailers scrambling to address short-term inventory issues. Panic buying stock-ups left many retailers without enough paper products, cleaning supplies and non-perishable foods to meet suddenly spiking demand. The photos of bare, cleaned-out aisles flooded the internet last spring, and retailers across the globe had to rapidly shift their WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit 5 WAYS COVID-19 HAS RESHAPED CONSUMER BEHAVIOR 5 Ways COVID-19 has Reshaped Consumer Behavior. February 12, 2021 at 8:00 AM EST. By Nicole Silberstein. With COVID-19 case counts declining and vaccination efforts underway, eager consumers and retailers are both looking hopefully toward a future return to normal. And while the timeframe is still fuzzy, one thing is clear — the“normal
ADIDAS SHIFTS TO DTC-FIRST MODEL, PLANS TO DOUBLE For its part, Adidas expects that DTC will account for half of total net sales and generate more than 80% of targeted topline growth by 2025. The company also plans to double ecommerce sales, from the current figure of more than €4 billion ($4.8 billion US) to between €8-€9 billion ($9.5 to $10.7 billion) over that same period.. To do this, Adidas will shift its operating model to become CIRCLE K PILOTS BEVERAGE SUBSCRIPTION PROGRAM TO ENCOURAGE Circle K is launching its Sip & Save beverage subscription, a pilot program that will offer customers who pay $5.99 per month one tea, coffee, Froster slushy or Polar Pop fountain drink of their choice every day, according to CNBC.The retailer is seeking to drive foot traffic as shoppers return to stores following the pandemic and the launch coincides with a plan to hire 20,000 new associates. GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, NRF REVISES 2021 SALES FORECAST TO TOP $4.44 TRILLION, BUT 6 hours ago · Retail sales for 2021 are now expected to grow between 10.5% to 13.5%, reaching more than $4.44 trillion, according to a revised forecast from the National Retail Federation (NRF). The new forecast is significantly more optimistic than the 6.5% growth that was projected in February 2021, though some analysts cautioned that different retail segments, at MANAGING THE POST-COVID WORKFORCE: SUCCESS MEANS GOING 7 hours ago · Retailers are emerging from the pandemic into a world where customer expectations are higher than ever, but a tight labor market has made staffing a challenge. Retailers need to adapt to the next normal quickly or they risk alienating returning shoppers. This Retail TouchPoints report looks at some of the most important adviceand initiatives
LANCÔME UNVEILS AR EXPERIENCE AT PARISIAN FLAGSHIP 10 hours ago · Beauty brand Lancôme has upped its experiential retail game, launching an augmented reality (AR) experience at its flagship store located on the famous Champs-Elysées in Paris. L’Oréal Group, which owns Lancôme, selected the landmark store (which saw 30,000 visitors monthly pre-COVID) for the experiential offering that blends the physical and digital worlds. The brand teamed PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt REIMAGINING SHOPPING MALLS POST-COVID After a long, grim year shrouded by the coronavirus, brick-and-mortar stores in the U.S. have mostly adapted to the mask-wearing, social-distancing normalcy. This unprecedented retail apocalypse has also required physical retailers to rethink and prepare for a post-COVID era where in-store shopping will never be the same. In China, where businesses have reopened, stores have CAASTLE HELPS RETAILERS LAUNCH RENT-TO-OWN SERVICES 10 hours ago · B2B rental technology platform CaaStle has launched BORROW, designed to help retail brands offer a transactional rental experience that is fully integrated into their website. The solution gives retailers a way to rent items to shoppers and also allows consumers to make a purchase if they like it. BORROW allows customersto wear items as
FEEDVISOR GIVES RETAILERS TOOLS TO OPTIMIZE THEIR AMAZON 10 hours ago · AI-driven optimization and intelligence platform Feedvisor has launched its advanced Advertising Optimization and Intelligence platform. The tool aims to solidify Feedvisor’s full-funnel Amazon Advertising solution by enabling brands and retailers to make data-informed decisions across their entire advertising program. The Advertising Optimization and Intelligenceplatform can help
NEW SOLUTIONS AND ANALYTICAL TOOLS EMERGE TO MANAGE POST The sudden onset of COVID-19 had many retailers scrambling to address short-term inventory issues. Panic buying stock-ups left many retailers without enough paper products, cleaning supplies and non-perishable foods to meet suddenly spiking demand. The photos of bare, cleaned-out aisles flooded the internet last spring, and retailers across the globe had to rapidly shift their AMAZON’S RESPONSE TO NEW WALMART HEALTHCARE OFFERING: $6 1 day ago · Amazon Pharmacy has launched six-month prescriptions for Prime members, starting at a cost of $6 for common ailments. The offering was added the day after Walmart launched the Walmart+ Rx program, which provides prescription discounts of up to 85% for Walmart+ members. The $6 subscriptions include medications for high blood pressure and high cholesterol. In A CONSUMER BRANDS’ GUIDE TO UNDERSTANDING AND NAVIGATING 1 day ago · According to Coresight Research’s Inside the World of Amazon’s Private Label Offering report, Amazon now has over 22,617 products from 111 private label brands across nearly every category — three times the number of brands they had in 2018. While Amazon states that private label represents less than 1% of its total sales,when drilling
RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
LATEST NEWS & ARTICLES Amazon Acquires MGM for $8.45 Billion, Adding 20,000+ Films and Shows to its Offerings. Amazon will acquire MGM for $8.45 billion as the company expands its entertainment business. Amazon will preserve MGM’s catalog of films and. 5 days ago. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit BRAND EXPERIENCE AWARDS The Brand Experience Awards, presented by retailX and Retail TouchPoints, were created to spotlight the businesses that are redefining the rules of interaction, engagement and loyalty. They have implemented new tools and strategies in one or several areas of the brand experience, raising the stakes for their competitors and theentire retail
INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
THE ‘MILLENNIAL MOM-AGER’ Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S. households, roughly half of all Millennial women are moms of school-age children. As marketers, we know Millennials are unlike the Gen Xers before them. Having been the first generation to grow up in GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, DRESSBARN WILL LAUNCH REVAMPED WEB SITE UNDER NEW OWNER IN Although Dressbarn already has closed 100+ stores and will close its remaining 544 stores by Dec. 26, the retailer will live on online under new ownership around the start of 2020. Parent company Ascena Retail sold the Dressbarn intellectual property assets, including its e-Commerce business, to a subsidiary of Retail Ecommerce Ventures LLC.The Dressbarn
HOW RETAIL INVENTORY EFFICIENCY AND ACCURACY IMPACTS THE As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically. According to a report from the International Council of Shopping Centers, an estimated 151 million people visited a mall or shopping center over 2018’s Black Friday weekend. The vast bulk of spending volume WHAT IMPACT HAS SOCIAL MEDIA HAD ON THE FASHION INDUSTRYSEE MORE ON RETAILTOUCHPOINTS.COM RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
LATEST NEWS & ARTICLES Amazon Acquires MGM for $8.45 Billion, Adding 20,000+ Films and Shows to its Offerings. Amazon will acquire MGM for $8.45 billion as the company expands its entertainment business. Amazon will preserve MGM’s catalog of films and. 5 days ago. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit BRAND EXPERIENCE AWARDS The Brand Experience Awards, presented by retailX and Retail TouchPoints, were created to spotlight the businesses that are redefining the rules of interaction, engagement and loyalty. They have implemented new tools and strategies in one or several areas of the brand experience, raising the stakes for their competitors and theentire retail
INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
THE ‘MILLENNIAL MOM-AGER’ Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S. households, roughly half of all Millennial women are moms of school-age children. As marketers, we know Millennials are unlike the Gen Xers before them. Having been the first generation to grow up in GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, DRESSBARN WILL LAUNCH REVAMPED WEB SITE UNDER NEW OWNER IN Although Dressbarn already has closed 100+ stores and will close its remaining 544 stores by Dec. 26, the retailer will live on online under new ownership around the start of 2020. Parent company Ascena Retail sold the Dressbarn intellectual property assets, including its e-Commerce business, to a subsidiary of Retail Ecommerce Ventures LLC.The Dressbarn
HOW RETAIL INVENTORY EFFICIENCY AND ACCURACY IMPACTS THE As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically. According to a report from the International Council of Shopping Centers, an estimated 151 million people visited a mall or shopping center over 2018’s Black Friday weekend. The vast bulk of spending volume WHAT IMPACT HAS SOCIAL MEDIA HAD ON THE FASHION INDUSTRYSEE MORE ON RETAILTOUCHPOINTS.COM SUBSCRIBE - RETAIL TOUCHPOINTS Subscribe - Retail TouchPoints. Get the latest retail news and insights delivered the way you want — in your inbox, on your desktop, on your mobile phone, or even on your smart speaker via Alexa. Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content,including:
STUDY: CONSUMERS WARM TO SOCIAL COMMERCE, BUT PAYMENT 1 day ago · Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for community and connection — social media. The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push SAM’S CLUB IN-STORE SAMPLING RETURNS WITH ROAMING STATIONS 13 hours ago · Sam’s Club is re-introducing its in-store sampling and demo program, Taste & Tips, following a COVID-19-induced hiatus that began in March 2020. Officially re-launching this week, Taste & Tips initially will be limited to weekends, only offer limited quantities and use new safety measures such as sealed samples. “Over the past year, our members’ shopping ASSESSING MARKETER READINESS FOR THE PRIVACY-FIRST DIGITAL 1 day ago · A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency policy to GDPR, data practices are being upended. The way marketers follow shoppers around the web will forever change in the privacy-first digital era. But that doesn’t mean marketers will be handcuffed. They PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt KROGER PLANS TO HIRE 10,000 NEW ASSOCIATES ACROSS ITS 12 hours ago · The Kroger Co. is planning a nationwide hybrid hiring event, both virtually and at its stores, on June 10. The goal is to bring on 10,000 new employees across its roster of grocery banners, including Kroger, King Soopers, Ralph’s, Food4Less, Fry’s Food Stores. Kroger has positions available across retail, ecommerce, pharmacy, manufacturing and logistics operations. The 4 WAYS BUSINESSES CAN USE SHIPPING TO REDUCE CART 16 hours ago · Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. But these same online shoppers do something else that all retailers hate: They fill up carts without making a purchase. Nearly 70% of carts end up abandoned online, and about 85% of mobile shoppers exhibit this behavior. GNC TO OFFER CURATED WELLNESS ASSORTMENT IN 4,000 WALMART 1 day ago · GNC is expanding distribution for a selection of its vitamins and supplements to more than 4,000 Walmart stores and on Walmart.com. Beginning in June, GNC will offer an initial selection of men’s and women’s essential everyday vitamins, merchandised in several different formats at Walmart brick-and-mortar stores. GNC Holdings, the retailer’s parent company, went through a HOW TRACEABILITY PROMOTES ETHICAL SOURCING IN THE WORLD OF Ethical sourcing is a key tenet of corporate social responsibility in the fashion industry and ensures fashion brands are committed to playing their part in the care of the people who make their clothes. In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. Otherwise they may struggle totrack every
IS STAPLES’ LATEST $1 BILLION BID FOR OFFICE DEPOT BETTER 1 day ago · Staples has sent a letter to the Board of Directors of The ODP Corporation offering to acquire its consumer business, including its Office Depot and OfficeMax stores, for $1 billion, or $18.27 per share. The deal also would include officedepot.com and the Office Depot and OfficeMax intellectual property, including all brand names. Staples has had RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
LATEST NEWS & ARTICLES Amazon Acquires MGM for $8.45 Billion, Adding 20,000+ Films and Shows to its Offerings. Amazon will acquire MGM for $8.45 billion as the company expands its entertainment business. Amazon will preserve MGM’s catalog of films and. 5 days ago. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit BRAND EXPERIENCE AWARDS The Brand Experience Awards, presented by retailX and Retail TouchPoints, were created to spotlight the businesses that are redefining the rules of interaction, engagement and loyalty. They have implemented new tools and strategies in one or several areas of the brand experience, raising the stakes for their competitors and theentire retail
INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
THE ‘MILLENNIAL MOM-AGER’ Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S. households, roughly half of all Millennial women are moms of school-age children. As marketers, we know Millennials are unlike the Gen Xers before them. Having been the first generation to grow up in GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, DRESSBARN WILL LAUNCH REVAMPED WEB SITE UNDER NEW OWNER IN Although Dressbarn already has closed 100+ stores and will close its remaining 544 stores by Dec. 26, the retailer will live on online under new ownership around the start of 2020. Parent company Ascena Retail sold the Dressbarn intellectual property assets, including its e-Commerce business, to a subsidiary of Retail Ecommerce Ventures LLC.The Dressbarn
HOW RETAIL INVENTORY EFFICIENCY AND ACCURACY IMPACTS THE As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically. According to a report from the International Council of Shopping Centers, an estimated 151 million people visited a mall or shopping center over 2018’s Black Friday weekend. The vast bulk of spending volume WHAT IMPACT HAS SOCIAL MEDIA HAD ON THE FASHION INDUSTRYSEE MORE ON RETAILTOUCHPOINTS.COM RETAIL NEWS & INSIGHTS Experience Insiders: Wellbeing as a New Design Dimension for Retail. During this episode of Experience Insiders, we sit down with Ari Peralta, CEO and Founding Partner of Arigami, and an international award-winning research entrepreneur who works alongside a network of scientists, immersive technologists and designers to developwellness-led
LATEST NEWS & ARTICLES Amazon Acquires MGM for $8.45 Billion, Adding 20,000+ Films and Shows to its Offerings. Amazon will acquire MGM for $8.45 billion as the company expands its entertainment business. Amazon will preserve MGM’s catalog of films and. 5 days ago. WALMART JOINS EFFORT TO OFFER COVID VACCINATION ‘PASSPORTS Walmart has joined an international effort to make vaccination and other health records available digitally, beginning with the COVID-19 vaccine, allowing customers to easily offer proof of their vaccination status when needed. To do this, Walmart plans to use technical standards being developed under the Vaccination Credential Initiative (VCI). The VCI is co-chaired by non-profit BRAND EXPERIENCE AWARDS The Brand Experience Awards, presented by retailX and Retail TouchPoints, were created to spotlight the businesses that are redefining the rules of interaction, engagement and loyalty. They have implemented new tools and strategies in one or several areas of the brand experience, raising the stakes for their competitors and theentire retail
INCONSISTENT PRICING ACROSS CHANNELS REMAINS A KEY Customers’ increased price sensitivity (67%); Amplified pricing aggressiveness from competitors (51%); Increased price transparency (47%); Need to protect a brand’s price image (42%); and. Need to provide consistency in price across channels (27%). To address these pain points, 21% of retail executives said their companies havetransitioned
THE ‘MILLENNIAL MOM-AGER’ Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S. households, roughly half of all Millennial women are moms of school-age children. As marketers, we know Millennials are unlike the Gen Xers before them. Having been the first generation to grow up in GAP SELLS JANIE AND JACK BRAND TO MODCLOTH OWNER GO GLOBAL Gap is selling the upscale children’s brand it acquired just two years ago, Janie and Jack, to investment firm Go Global Retail. Gap acquired Janie and Jack for $35 million when previous owner Gymboree went bankrupt in 2019. The children’s brand currently has more than 115 retail stores in the U.S. and an ecommerce business, DRESSBARN WILL LAUNCH REVAMPED WEB SITE UNDER NEW OWNER IN Although Dressbarn already has closed 100+ stores and will close its remaining 544 stores by Dec. 26, the retailer will live on online under new ownership around the start of 2020. Parent company Ascena Retail sold the Dressbarn intellectual property assets, including its e-Commerce business, to a subsidiary of Retail Ecommerce Ventures LLC.The Dressbarn
HOW RETAIL INVENTORY EFFICIENCY AND ACCURACY IMPACTS THE As omnichannel retailing requires greater and greater precision, the stakes surrounding inventory accuracy — or the lack thereof — are increasing dramatically. According to a report from the International Council of Shopping Centers, an estimated 151 million people visited a mall or shopping center over 2018’s Black Friday weekend. The vast bulk of spending volume WHAT IMPACT HAS SOCIAL MEDIA HAD ON THE FASHION INDUSTRYSEE MORE ON RETAILTOUCHPOINTS.COM SUBSCRIBE - RETAIL TOUCHPOINTS Subscribe - Retail TouchPoints. Get the latest retail news and insights delivered the way you want — in your inbox, on your desktop, on your mobile phone, or even on your smart speaker via Alexa. Sign up today for the free Retail TouchPoints subscription to get special access to our exclusive and interactive content,including:
STUDY: CONSUMERS WARM TO SOCIAL COMMERCE, BUT PAYMENT 1 day ago · Isolation was a defining characteristic of 2020: with stores, workplaces, restaurants, gyms and travel hubs closed, people around the world turned to one of the few remaining channels available for community and connection — social media. The increase in social media usage, combined with a tandem increase in online purchasing, proved to be the push SAM’S CLUB IN-STORE SAMPLING RETURNS WITH ROAMING STATIONS 11 hours ago · Sam’s Club is re-introducing its in-store sampling and demo program, Taste & Tips, following a COVID-19-induced hiatus that began in March 2020. Officially re-launching this week, Taste & Tips initially will be limited to weekends, only offer limited quantities and use new safety measures such as sealed samples. “Over the past year, our members’ shopping ASSESSING MARKETER READINESS FOR THE PRIVACY-FIRST DIGITAL 1 day ago · A major chapter of the digital era is morphing into a new one. From Google’s elimination of third-party cookies to Apple’s AppTrackingTransparency policy to GDPR, data practices are being upended. The way marketers follow shoppers around the web will forever change in the privacy-first digital era. But that doesn’t mean marketers will be handcuffed. They PLANNING FOR THE MARKETING REBOUND IN A POST-PANDEMIC ERA Planning for the Marketing Rebound in a Post-Pandemic Era. Think back to last March 2020 (a scary thought for many): toilet paper was running scarce, emotions were on high, and consumers across the nation were left feeling dazed and confused, trapped within their homes for the unforeseeable future. While marketing activities came to what felt KROGER PLANS TO HIRE 10,000 NEW ASSOCIATES ACROSS ITS 10 hours ago · The Kroger Co. is planning a nationwide hybrid hiring event, both virtually and at its stores, on June 10. The goal is to bring on 10,000 new employees across its roster of grocery banners, including Kroger, King Soopers, Ralph’s, Food4Less, Fry’s Food Stores. Kroger has positions available across retail, ecommerce, pharmacy, manufacturing and logistics operations. The 4 WAYS BUSINESSES CAN USE SHIPPING TO REDUCE CART 14 hours ago · Consumers are spending more money online than they do in brick-and-mortar stores, particularly during the busy holiday season. But these same online shoppers do something else that all retailers hate: They fill up carts without making a purchase. Nearly 70% of carts end up abandoned online, and about 85% of mobile shoppers exhibit this behavior. GNC TO OFFER CURATED WELLNESS ASSORTMENT IN 4,000 WALMART 1 day ago · GNC is expanding distribution for a selection of its vitamins and supplements to more than 4,000 Walmart stores and on Walmart.com. Beginning in June, GNC will offer an initial selection of men’s and women’s essential everyday vitamins, merchandised in several different formats at Walmart brick-and-mortar stores. GNC Holdings, the retailer’s parent company, went through a HOW TRACEABILITY PROMOTES ETHICAL SOURCING IN THE WORLD OF Ethical sourcing is a key tenet of corporate social responsibility in the fashion industry and ensures fashion brands are committed to playing their part in the care of the people who make their clothes. In order to promote their commitment to ethical sourcing, fashion brands must prioritize traceability. Otherwise they may struggle totrack every
IS STAPLES’ LATEST $1 BILLION BID FOR OFFICE DEPOT BETTER 1 day ago · Staples has sent a letter to the Board of Directors of The ODP Corporation offering to acquire its consumer business, including its Office Depot and OfficeMax stores, for $1 billion, or $18.27 per share. The deal also would include officedepot.com and the Office Depot and OfficeMax intellectual property, including all brand names. Staples has had The Retail TouchPoints NetworkLinkedin __
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