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PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERT Trainers become certified to deliver vocational training at a new inclusive hub in City Centre Almaza. Ahead of the opening of a new hub for inclusive recruitment and training located in City Centre Almaza, which is set to empower people with the skills and opportunities needed to build careers in retail and hospitality, 11 trainers have been certified by People 1st International to deliver a PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - CURRICULUM DEVELOPMENT Panama. In 2018, People 1st International led a team of professional experts to develop curriculum for 17 high quality, industry-led training programmes for Panama’s new Instituto Técnico Superior Especializado (ITSE), in a largescale project run by Kings TrainingPanama SA.
PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - WORLDHOST PRINCIPLES OF CUSTOMER SERVICE WorldHost customer service training is an engaging experience for your staff, covering real-world situations. Flexible content ensures workshops are always highly relevant allowing trainers to adapt to suit your organisation whilst easily accessible as an online programme.Participants’ can quickly apply their newly acquired skills and knowledge, so your customers feel the benefits, fast. PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and thatNCAO - PEOPLE 1ST
The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operation, rescue and firefighting, maintenance and management of the aerodrome are trained and competent. PEOPLE 1ST - AVIATION APPRENTICESHIP STANDARDS Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure the consistency of PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERT Trainers become certified to deliver vocational training at a new inclusive hub in City Centre Almaza. Ahead of the opening of a new hub for inclusive recruitment and training located in City Centre Almaza, which is set to empower people with the skills and opportunities needed to build careers in retail and hospitality, 11 trainers have been certified by People 1st International to deliver a PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - COVID-19 CUSTOMER SERVICE TRAINING E-LEARNING WorldHost 2020: Keeping customers safe - A £5 e-learning module to prepare your front of house staff for duty beyond Covid-19. The WorldHost 2020 customer service programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. PEOPLE 1ST - TRAIN THE TRAINER - TRAIN YOUR OWN PEOPLE TO All of our train the trainer programmes are robust and quality-assured – your trainers, managers and supervisors will be assessed to a national standard. We can even train your own people to deliver train the trainer programmes in-house. Find an approved and quality assured commercial training provider from our network of over 200PEOPLE 1ST
Welcome to the People 1st International Trainers' Portal As an approved training providing, the trainers' portal is your dedicated resource to manage your licenses, access programme materials, register workshops and request certification. PEOPLE 1ST - HOSPITALITY APPRENTICESHIP STANDARDS Members of the trailblazer group responsible for developing the hospitality apprenticeship standards include: Azzurri Group, Bartlett Mitchell, Bourne Leisure, Brend Hotels, Brewdog, British Army, Caffe Nero Group Ltd, Center Parcs, Glendola Leisure Group, Greene King PLC, Hilton, J D Wetherspoon, Lancaster London, Livetts Group, Marston's PLC, Merchant Navy Training Board, Mitchells & Butlers PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - WORLDHOST PRINCIPLES OF CUSTOMER SERVICE WorldHost customer service training is an engaging experience for your staff, covering real-world situations. Flexible content ensures workshops are always highly relevant allowing trainers to adapt to suit your organisation whilst easily accessible as an online programme.Participants’ can quickly apply their newly acquired skills and knowledge, so your customers feel the benefits, fast.NCAO - PEOPLE 1ST
The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operation, rescue and firefighting, maintenance and management of the aerodrome are trained and competent. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER Career mapping tool. Our career mapping tool will help you showcase the career pathways in your business, so you can attract and retain the best talent. We’ll create a bespoke, interactive online ‘map’ tailored to your organisation, showing your current andfuture staff
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
REDEPLOYMENT SERVICE Redeployment service. As hospitality and tourism establishments across the country face disruption due to Covid-19, we’re working in partnership with a range of organisations to support those affected by redundancy. Through our combined experience and connections with industry, we’re uniquely placed to help redeploy people displacedfrom
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER Career mapping tool. Our career mapping tool will help you showcase the career pathways in your business, so you can attract and retain the best talent. We’ll create a bespoke, interactive online ‘map’ tailored to your organisation, showing your current andfuture staff
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
REDEPLOYMENT SERVICE Redeployment service. As hospitality and tourism establishments across the country face disruption due to Covid-19, we’re working in partnership with a range of organisations to support those affected by redundancy. Through our combined experience and connections with industry, we’re uniquely placed to help redeploy people displacedfrom
PEOPLE 1ST - APPRENTICESHIPS FOR BUSINESSES IN HOSPITALITY Apprenticeships. We've facilitated the development of over 18 apprenticeship standards on behalf trailblazers in hospitality, retail, travel and aviation and were nominated by employers to manage the EQA process on behalf of industry employer-led skills & quality boards. Copy of WorldHost Tailored. PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - CONTACT US ABOUT APPRENTICESHIPS, CONSULTANCY For EQA enquiries contact Neil Cruickshank: 07880 388557 | neil.cruickshank@people1st.co.uk. For enquiries relating to our international services contact Lucy Victoria: 07917 175635 | lucy.victoria@people1st.co.uk. For all other enquiries please email info@people1st.co.uk and we will arrange for a member of the team tocall you back asap.
PEOPLE 1ST - TRAIN THE TRAINER - TRAIN YOUR OWN PEOPLE TO All of our train the trainer programmes are robust and quality-assured – your trainers, managers and supervisors will be assessed to a national standard. We can even train your own people to deliver train the trainer programmes in-house. Find an approved and quality assured commercial training provider from our network of over 200 PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - COVID-19 E-LEARNING: KEEPING CUSTOMERS SAFE WorldHost 2020: A bite-sized e-learning module to prepare your service professionals across all industries for front-line duty post Covid-19 and reassure customers the correct personal protection and social safety measures are in place with a WorldHost 2020 badge. Exploring the key changes employees will encounter on a day to day basis, the WorldHost 2020 customer service programme focuses on PEOPLE 1ST - EXTERNAL QUALITY ASSURANCE OF APPRENTICESHIPS People 1st International is an external quality assurance body approved by the Institute for Apprenticeships (IfA). We have implemented a quality model for the external assurance process that involves a number of supporting elements to ensure an evidence based approach is taken. This aim is to provide assurance that the end-pointassessment
PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - INSIGHTS INTO HOSPITALITY, RETAIL, TRAVEL AND Industry skills and workforce profiles. Our industry profile reports provide a snapshot of the key workforce characteristics, skills needs and retention issues facing theNCAO - PEOPLE 1ST
The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operation, rescue and firefighting, maintenance and management of the aerodrome are trained and competent. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER Career mapping tool. Our career mapping tool will help you showcase the career pathways in your business, so you can attract and retain the best talent. We’ll create a bespoke, interactive online ‘map’ tailored to your organisation, showing your current andfuture staff
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
REDEPLOYMENT SERVICE Redeployment service. As hospitality and tourism establishments across the country face disruption due to Covid-19, we’re working in partnership with a range of organisations to support those affected by redundancy. Through our combined experience and connections with industry, we’re uniquely placed to help redeploy people displacedfrom
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Practical, responsive solutions. As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES The suite of WorldHost customer service training workshops aim to build life-long, transferable skills creating better interactions with people – colleagues, customers and visitors. Participants improve their social skills, problem-solving abilities and cultural awareness, learning how to offer a high quality, friendly and consistent welcome. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT Employers occupational brief. Occupational briefs have been designed to help employers and training providers plan training programmes and curriculum to ensure the outcome of the apprenticeship standards is met by apprentices. The content has been written by People 1st with the input of employers and providers and are valuable tools to ensure PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost Customer Service Training Programmes. WorldHost is a world-class training programme designed to provide the foundations for commercial success by delivering excellence in customer experience. Our intention is that training should be proactive, enjoyable, engaging and clearly useful. We stand against dull, jargon- andpolicy-heavy
PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS At the same time, WorldHost training develops participants’ transferrable skills which they will be able to utilise for the rest of their lives. For your organisation, WorldHost training is the foundation for establishing a culture of excellence and driving business transformation. You’ll be amazed how much people can learnin a single day.
PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER Career mapping tool. Our career mapping tool will help you showcase the career pathways in your business, so you can attract and retain the best talent. We’ll create a bespoke, interactive online ‘map’ tailored to your organisation, showing your current andfuture staff
PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS Remit Group. Gold standard apprenticeship provider. Remit Group is a national training provider, established in 2008. Remit’s 330 employees work across operations and support functions in the UK. Remit has an experienced support team that ensures quality, data management, marketing, account management and recruitment are managedeffectively.
REDEPLOYMENT SERVICE Redeployment service. As hospitality and tourism establishments across the country face disruption due to Covid-19, we’re working in partnership with a range of organisations to support those affected by redundancy. Through our combined experience and connections with industry, we’re uniquely placed to help redeploy people displacedfrom
PEOPLE 1ST - APPRENTICESHIPS FOR BUSINESSES IN HOSPITALITY Apprenticeships. We've facilitated the development of over 18 apprenticeship standards on behalf trailblazers in hospitality, retail, travel and aviation and were nominated by employers to manage the EQA process on behalf of industry employer-led skills & quality boards. Copy of WorldHost Tailored. PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign. Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. We’re very proud of the campaign’s achievements over the years, and the awareness it raisedfor the
PEOPLE 1ST - CONTACT US ABOUT APPRENTICESHIPS, CONSULTANCY For EQA enquiries contact Neil Cruickshank: 07880 388557 | neil.cruickshank@people1st.co.uk. For enquiries relating to our international services contact Lucy Victoria: 07917 175635 | lucy.victoria@people1st.co.uk. For all other enquiries please email info@people1st.co.uk and we will arrange for a member of the team tocall you back asap.
PEOPLE 1ST - TRAIN THE TRAINER - TRAIN YOUR OWN PEOPLE TO All of our train the trainer programmes are robust and quality-assured – your trainers, managers and supervisors will be assessed to a national standard. We can even train your own people to deliver train the trainer programmes in-house. Find an approved and quality assured commercial training provider from our network of over 200 PEOPLE 1ST - CURRICULUM DEVELOPMENT Curriculum development. Our team of experts support employers, training providers and colleges in producing world-class qualifications and supporting curriculum that fulfills the requirements of the relevant national occupational skills standards. We can help you to create appropriate qualifications and curricula that meet all of the skills and PEOPLE 1ST - COVID-19 E-LEARNING: KEEPING CUSTOMERS SAFE WorldHost 2020: A bite-sized e-learning module to prepare your service professionals across all industries for front-line duty post Covid-19 and reassure customers the correct personal protection and social safety measures are in place with a WorldHost 2020 badge. Exploring the key changes employees will encounter on a day to day basis, the WorldHost 2020 customer service programme focuses on PEOPLE 1ST - EXTERNAL QUALITY ASSURANCE OF APPRENTICESHIPS People 1st International is an external quality assurance body approved by the Institute for Apprenticeships (IfA). We have implemented a quality model for the external assurance process that involves a number of supporting elements to ensure an evidence based approach is taken. This aim is to provide assurance that the end-pointassessment
PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING This opens in a new window. The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. Projections suggest the industry will need an additional 11,000 chefs in the next five years and that PEOPLE 1ST - INSIGHTS INTO HOSPITALITY, RETAIL, TRAVEL AND Industry skills and workforce profiles. Our industry profile reports provide a snapshot of the key workforce characteristics, skills needs and retention issues facing theNCAO - PEOPLE 1ST
The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operation, rescue and firefighting, maintenance and management of the aerodrome are trained and competent. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Trainers become certified to deliver vocational training at a new inclusive hub in City Centre Almaza. Ahead of the opening of a new hub for inclusive recruitment and training located in City Centre Almaza, which is set to empower people with the skills and opportunities needed to build careers in retail and hospitality, 11 trainers have been certified by People 1st International to deliver a PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES WorldHost is trusted by businesses and organisations to provide a world-class training programme that delivers excellence in customer experience through an innovative, human and transformative approach. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT BLOG: Harnessing the power of employer-led apprenticeships in retail. Future proofing is front and centre in the minds of all businesses. And none more than in retail with the industry having suffered the worst year on record for retail sales growth in 2019. PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS Discover how People 1st International training programmes and bespoke business solutions can work for your business to attract and retain customers and enhance employee development and wellbeing. PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS People 1st gold standard apprenticeship providers If you’re looking for a training provider to help you recruit, train and retain apprentices in your business, our network of employer-endorsed gold standard apprenticeship providers is here to help meet your needs. PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost customer service training programmes have a core framework, but are adaptable to any sector. WorldHost workshops are designed to be practical and interactive, affording each trainer the flexibility to deliver the programmes in a style and format that is personal to them and the organisation. PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER What others say "We partnered with People 1st to use their career map technology as an integral feature of our Map My Future app, which helps our team members to progress their careers, access training and receive important company updates. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address REDEPLOYMENT SERVICE Looking for a new role that matches your skills? If you've been affected by Covid-19 and are looking for a new opportunity, we can help. We understand the significance of the transferable skills you hold, and can support you in transitioning into a new role. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY ASSURANCE EXPERTUK SERVICESINTERNATIONAL CONSULTANCYTRAINING & SOLUTIONSEARLIER REPORTSBLOGSAPPRENTICESHIPS Trainers become certified to deliver vocational training at a new inclusive hub in City Centre Almaza. Ahead of the opening of a new hub for inclusive recruitment and training located in City Centre Almaza, which is set to empower people with the skills and opportunities needed to build careers in retail and hospitality, 11 trainers have been certified by People 1st International to deliver a PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. PEOPLE 1ST - WORLDHOST CUSTOMER SERVICE TRAINING PROGRAMMES WorldHost is trusted by businesses and organisations to provide a world-class training programme that delivers excellence in customer experience through an innovative, human and transformative approach. PEOPLE 1ST - RETAIL APPRENTICESHIP STANDARDS & ASSESSMENT BLOG: Harnessing the power of employer-led apprenticeships in retail. Future proofing is front and centre in the minds of all businesses. And none more than in retail with the industry having suffered the worst year on record for retail sales growth in 2019. PEOPLE 1ST - SKILLS TRAINING & BUSINESS SOLUTIONS Discover how People 1st International training programmes and bespoke business solutions can work for your business to attract and retain customers and enhance employee development and wellbeing. PEOPLE 1ST - PEOPLE 1ST GOLD STANDARD APPRENTICESHIP PROVIDERS People 1st gold standard apprenticeship providers If you’re looking for a training provider to help you recruit, train and retain apprentices in your business, our network of employer-endorsed gold standard apprenticeship providers is here to help meet your needs. PEOPLE 1ST - ABOUT OUR WORLDHOST CUSTOMER SERVICE TRAINING WorldHost customer service training programmes have a core framework, but are adaptable to any sector. WorldHost workshops are designed to be practical and interactive, affording each trainer the flexibility to deliver the programmes in a style and format that is personal to them and the organisation. PEOPLE 1ST - CAREER MAPPING TOOL - SHOWCASE CAREER What others say "We partnered with People 1st to use their career map technology as an integral feature of our Map My Future app, which helps our team members to progress their careers, access training and receive important company updates. PEOPLE 1ST - EMPLOYER-LED SKILLS & QUALITY BOARDS Hospitality & Tourism Skills (HATS) network Addressing talent attraction and retention in tourism through collaboration. The HATS employer-led network, which formed in 2019, brings together a diverse mix of employers from across the hospitality and tourism sector in Northern Ireland alongside industry associations and key delivery partners from government and education to collectively address REDEPLOYMENT SERVICE Looking for a new role that matches your skills? If you've been affected by Covid-19 and are looking for a new opportunity, we can help. We understand the significance of the transferable skills you hold, and can support you in transitioning into a new role. PEOPLE 1ST - THE WOMEN 1ST CAMPAIGN The Women 1st campaign Over the past eight years, through our Women 1st campaign we have run three conferences, a book launch, over 20 networking events and supported over 1,200 women through subsidised training and mentoring programmes. PEOPLE 1ST - APPRENTICESHIPS FOR BUSINESSES IN HOSPITALITY Apprenticeships We've facilitated the development of over 18 apprenticeship standards on behalf trailblazers in hospitality, retail, travel and aviation and were nominated by employers to manage the EQA process on behalf of industry employer-led skills & qualityboards.
PEOPLE 1ST - TRAIN THE TRAINER - TRAIN YOUR OWN PEOPLE TO Train the trainer If you’re looking to develop training skills in-house, we’re here to help. Over the past 50 years, we‘ve developed a reputation for delivering the best trainer trainingprogrammes.
PEOPLE 1ST - BECOME A PEOPLE 1ST ACCREDITED HOSPITALITY Work Placement Commitment. Feeding into this, and critical in promoting the industry as a rewarding career choice, is a ‘Work Placement Commitment’ that has been developed by the People 1st International employer-led hospitality accreditation board, and is supported by the Hospitality & Skills Quality Board. PEOPLE 1ST - CURRICULUM DEVELOPMENT Panama. In 2018, People 1st International led a team of professional experts to develop curriculum for 17 high quality, industry-led training programmes for Panama’s new Instituto Técnico Superior Especializado (ITSE), in a largescale project run by Kings TrainingPanama SA.
PEOPLE 1ST - COVID-19 E-LEARNING: KEEPING CUSTOMERS SAFE WorldHost 2020: A bite-sized e-learning module to prepare your service professionals across all industries for front-line duty post Covid-19 and reassure customers the correct personal protection and social safety measures are in place with a WorldHost 2020 badge. Exploring the key changes employees will encounter on a day to day basis, the WorldHost 2020 customer service programme focuses on PEOPLE 1ST - INSIGHTS INTO HOSPITALITY, RETAIL, TRAVEL AND Industry skills and workforce profiles Our industry profile reports provide a snapshot of the key workforce characteristics, skills needs and retention issues facing the PEOPLE 1ST - THE CHEF SHORTAGE - RECRUITING AND RETAINING The chef shortage - it's a fundamental and well-documented challenge for the hospitality industry, and one that is now starting to have a real impact on the way restaurants and other food businesses operate. PEOPLE 1ST - EXTERNAL QUALITY ASSURANCE OF APPRENTICESHIPS The end-point assessment of all apprenticeships must be externally quality assured to ensure that they are valid, consistent and reliable across end-point assessment organisations (EPAOs).NCAO - PEOPLE 1ST
The EU Commission Regulation 139/2014 and the UK CAA require an aerodrome operator to provide a safety training programme that ensures that personnel involved in the operation, rescue and firefighting, maintenance and management of the aerodrome are trained and competent. This website uses cookies to ensure you get the best experience on ourwebsite. Learn more
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* Assessments & accreditations * Airfield Operations Competence Certification (AOCC) * National Certificate in Airside Operations (NCAO)* Covid-19 support
* Redeployment service * Case study: Transitional skills programme from hospitality to care* WorldHost 2020
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* Covid-19 live research * NTG: The future digital, green & social skill needs in tourism* Earlier reports
* Industry-led strategies * Hospitality Skills & Quality Board * Retail Skills & Quality Board * Aviation Industry Skills Board * Travel Skills & Quality Board * Hospitality & Tourism Skills (HATS) network * Apprenticeship standards (England) * Standards & assessment plans * External quality assurance * Approved end-point assessment organisations * Covid-19 update for EPAOs & providers* Find an...
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* Industry-led skills boards * Accredited colleges SUPPORTING BUSINESSES TO BUILD, DEVELOP AND RETAIN SKILLED WORKFORCES We’re a trusted partner to employers, industry bodies, skills organisations, donor funders, NGOs, investment banks and governments, with over 50 years’ experience in skills development and technical vocational education and training.Find out more
WHAT WE CAN HELP YOU WITHWORKFORCE INSIGHTS
Our deep insights into the current and future skills needs are fostered out of the strong relationships we hold with industry to give us real-time intelligence into the workforce disruptions and challenges, innovative approaches and practical solutions industryneeds.
ENABLING COLLABORATION We bring together industry, associations, national stakeholders and governments with a passion for skills development to work collaboratively to identify the skills priorities for the sector and create industry-endorsed strategies that develop skilled and valued workforces. The connections we forge between employers and education help align skills to businesses' needs, ensuring an excellent sourceof future talent.
SKILLS STANDARDS DEVELOPMENT We are at the forefront of developing apprenticeship, professional and occupational standards,working with employers to define the skills, knowledge and behaviours needed for today’s workforce. Uniquely, we also support industry in maintaining the ongoing quality of standardsand apprenticeships through robust quality assurance models.EXPERT CONSULTANCY
Our team of expert international consultants support countries with a true thirst for professional development, who are passionate about helping young people, challenging social and gender exclusion, addressing the barriers to work and supporting continuous professional development of the existing workforce. We specialise in developing Technical & Vocational Education Training(TVET) strategies, helping to set out the strategic direction of skills development at an industry, local, regional or national level. PRACTICAL, RESPONSIVE SOLUTIONS As the industry expert in skills, we offer a wide range of support and sustainable, practical solutions that are developed in collaboration with employers to help businesses maximise the potential of their workforce. Our products and services, such as our WorldHost programme,career pathway tool and suite of training and assessment services are trusted by organisations globally to deliver results through an innovative, human and transformative approach.LATEST NEWS
TRAINERS BECOME CERTIFIED TO DELIVER VOCATIONAL TRAINING AT A NEW INCLUSIVE HUB IN CITY CENTRE ALMAZA Ahead of the opening of a new hub for inclusive recruitment and training located in City Centre Almaza, which is set to empower people with the skills and opportunities needed to build careers in retail and hospitality, 11 trainers have been certified by People 1st International to deliver a range of vocational training programmes.31/03/2021
PEOPLE 1ST INTERNATIONAL LAUNCHES TWO NEW VIRTUAL DELIVERY SKILLS PROGRAMMES - HELPING TRAINERS TO TRANSFORM THEIR SKILLS FOR ONLINEDELIVERY
To help trainers transition their skills for online delivery and confidently deliver highly engaging virtual training, People 1st International has launched a 90-minute e-learning module, Introduction to Digital Delivery as part of its Train the Trainer series.02/03/2021
NEW GUIDE ON FUNDED SKILLS SUPPORT LAUNCHED TO SUPPORT HOSPITALITY ANDTOURISM BUSINESSES
The Hospitality and Tourism Skills (HATS) network has launched a guide on funded skills support available to help hospitality and tourism businesses retain talent through this difficult time and develop the skills needed for the future.23/02/2021
PEOPLE 1ST INTERNATIONAL JOINS THE GLOBAL DEAL PARTNERSHIP Joining the partnership that brings together stakeholders to promote joint solutions on social dialogue, we've made our commitment to theGlobal Deal.
02/02/2021
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BLOG POSTS
LATIN AMERICA & THE CARIBBEAN: WHY A COLLABORATIVE SKILLS DEVELOPMENT RESPONSE IS CRITICAL TO RECOVERY For developing countries, the economic and social impacts of the COVID-19 pandemic in the form of nationwide business closures, lockdown and mobility restrictions have been sudden and severe. Poverty and the increased economic and social exclusion of marginalised communities, young people and women are major risks. Latin America and the Caribbean (LAC) are also being impacted by fallout from the US economy as well as the lack of tourism which they depend heavily upon.Jane Rexworthy
29/04/2021
TOP TIPS ON BECOMING A VIRTUAL TRAINER In today’s environment, virtual training delivery and facilitation are critical skills for trainers. Even for those with experience, running training sessions using web-based platforms is a completely different experience to classroom, training room or face to facedelivery.
So what are the aspects you need to consider when transitioning tovirtual delivery?
Mark Smith
18/03/2021
THE GLOBAL RE-SET – TRAINING AND DEVELOPMENT FOR A BETTER WORLD It’s clear that we have the opportunity to create a fairer, more equitable world of work based on investment in diversity, good pay, better training and improved job and career prospects. It’s also evident that the re-set can also be used to devise strategies for the future, and to train people with the skills required to help achieve these plans. How can a collaborative approach help to ensure a morepositive future?
Jane Rexworthy
04/03/2021
TRAVEL EMPLOYERS' SUPPORT FOR APPRENTICESHIPS January and February are normally among the busiest times of year for the UK’s tour operators and travel agents. This year, however, the travel sector is continuing to grapple with the debilitating impact of the Covid pandemic and ongoing uncertainty about the future. Travel will eventually bounce back, but the question is, how long will thattake?
11/02/2021
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