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and mitigation.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We areIDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating IDCARE - MEET THE TEAM IDCARE have Specialist Identity & Cyber Security Counsellors and Analysts that apply a human-centred approach to identity and cyber security. IDCARE has responded to over 30,000 contacts from across the Australian and New Zealand communities. IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
LATEST NEWS AT IDCARE Fake text message scam. IDCARE has received many reports about phishing text messages appearing to come from Australia Post. These messages are likely to appear in the same message stream as your legitimate Australia Post messages as scammers can ‘spoof’ phone numbers. If you have responded to the message, please follow therelevant
IDCARE FACT SHEET
Ransomware. Ransomware is a form of malware (a virus) that encrypts files, or denies the user the ability to access their device, or both. There are many forms of ransomware, but they all lead to a demand for payment of a ransom for access to be allowed. Attacks typically come in the form of phishing emails, downloading free software, and LATEST NEWS AT IDCARE Cyber extortion or blackmail. IDCARE has observed an 80% increase in cyber extortion/blackmail cases between June and July 2018 and we are only half way through the month!Scammers are now emailing potential targets, quoting a password that you have used in the past. The email says they have incriminating video footage that will be shared withfamily and friends.
IDCARE FACT SHEET
Applying for a Ban. Applying for 21-day initial bans with all agencies in one form: You can apply for bans with all of the Australian CRA’s by engaging just one credit reporting agency and requesting that they place bans with the remaining 3 CRA’s. IDCARE recommends you request a ban with Equifax or illion first and thenrequest on the
IDCARE OFFICIAL WEBSITE IDCARE is Australia and New Zealand’s national identity & cyber support service.Our service is the only one of its type in the world. We have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective responseand mitigation.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We areIDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating IDCARE - MEET THE TEAM IDCARE have Specialist Identity & Cyber Security Counsellors and Analysts that apply a human-centred approach to identity and cyber security. IDCARE has responded to over 30,000 contacts from across the Australian and New Zealand communities. IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
LATEST NEWS AT IDCARE Fake text message scam. IDCARE has received many reports about phishing text messages appearing to come from Australia Post. These messages are likely to appear in the same message stream as your legitimate Australia Post messages as scammers can ‘spoof’ phone numbers. If you have responded to the message, please follow therelevant
IDCARE FACT SHEET
Ransomware. Ransomware is a form of malware (a virus) that encrypts files, or denies the user the ability to access their device, or both. There are many forms of ransomware, but they all lead to a demand for payment of a ransom for access to be allowed. Attacks typically come in the form of phishing emails, downloading free software, and LATEST NEWS AT IDCARE Cyber extortion or blackmail. IDCARE has observed an 80% increase in cyber extortion/blackmail cases between June and July 2018 and we are only half way through the month!Scammers are now emailing potential targets, quoting a password that you have used in the past. The email says they have incriminating video footage that will be shared withfamily and friends.
IDCARE FACT SHEET
Applying for a Ban. Applying for 21-day initial bans with all agencies in one form: You can apply for bans with all of the Australian CRA’s by engaging just one credit reporting agency and requesting that they place bans with the remaining 3 CRA’s. IDCARE recommends you request a ban with Equifax or illion first and thenrequest on the
IDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
ABOUT IDCARE
IDCARE is the only place in the world you will find specialist Identity & Cyber Security Case Managers.. IDCARE is a direct response to a market failure relating to the inadequacy of response efforts impacting the community.. IDCARE is funded by its subscriber organisations, grants, and cost-recovered services.. Any and all revenue generated must be re-invested in the delivery of our IDCARE'S CYBER FIRST AID KIT IDCARE's online Cyber First Aid Kit helps you understand what's going on in regards to cyber related problems. This includes problems with devices, online accounts or credit issues. If you've had something lost, stolen or misused the app can diagnose the problem and offer atreatment plan.
IDCARE FACT SHEET
Data breaches and scam risks – what you need to know. 24 million data breach notifications sent from Australian breached organisations to breached individuals in the last 24 months. 1 1,200 data breaches reported by organisations across Australia and New Zealand over the last 24 months resulting from cybercriminals. 2 >10 million scam phone call attempts targeting Australian and New ZealandIDCARE FACT SHEET
What is cryptocurrency. Cryptocurrencies such as Bitcoin or Ethereum are digital currencies in which ‘coins’ are exchanged for goods and services via the internet. Cryptocurrencies maintain legitimate benefits as an alternative to traditional currencies such as no banking fees, instantaneous transfer of funds, and privacy of yourpersonal data.
IDCARE FACT SHEET
Ransomware. Ransomware is a form of malware (a virus) that encrypts files, or denies the user the ability to access their device, or both. There are many forms of ransomware, but they all lead to a demand for payment of a ransom for access to be allowed. Attacks typically come in the form of phishing emails, downloading free software, andIDCARE FACT SHEET
Backup storage devices are also known as external hard drives and Network-attached storage (NAS). Popular brands include Seagate, WD Black, Synology, ScanDisk, QNAP, Lacie, and Samsung. The key difference between backup storage devices that are external hard drives and the NAS variety, is that the latter has a lot more functionality and isIDCARE FACT SHEET
Small Business & Ransomware. Ransomware is software designed to infiltrate and remotely lock your device or network until your pay a fee. Small businesses can be particularly susceptible to ransomware attacks because: Small businesses don’t have security teams and IT specialists on staff that can prevent, Small business owners aredriven by
IDCARE FACT SHEET
Responding to telephone scams: If you believe that you have experienced a telephone scam contact IDCARE for assistance 1800 595 160 (AUS) 0800 121 068 (NZ). Disconnect your device immediately from the Internet if they have gained remote access. Immediately contact your financial institution (s) and inform them of what has happened. LATEST NEWS AT IDCARE Romance Scams. This week, our identity analysts have been focusing on the workflow of relationship scams based on IDCARE's analysis of 583 relationship scam cases reported from 2014 to 2018, resulting in an average of 1,399 client contacts, and 466 hours of expert counselling services. Romance scams are complex; emotionally violating, financially crippling and can leave the victim and IDCARE OFFICIAL WEBSITE IDCARE is Australia and New Zealand’s national identity & cyber support service.Our service is the only one of its type in the world. We have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective responseand mitigation.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We areIDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating IDCARE'S CYBER FIRST AID KIT IDCARE's online Cyber First Aid Kit helps you understand what's going on in regards to cyber related problems. This includes problems with devices, online accounts or credit issues. If you've had something lost, stolen or misused the app can diagnose the problem and offer atreatment plan.
IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
IDCARE FACT SHEET
Understanding identity theft. Identity theft is a type of fraud that involves the use of someone's personal information. Identity theft can occur online or offline or a combination of both. Common credentials targeted includes driver licences, passports, Medicare cards and bankaccount details.
LATEST NEWS AT IDCARE Fake text message scam. IDCARE has received many reports about phishing text messages appearing to come from Australia Post. These messages are likely to appear in the same message stream as your legitimate Australia Post messages as scammers can ‘spoof’ phone numbers. If you have responded to the message, please follow therelevant
LATEST NEWS AT IDCARE Cyber extortion or blackmail. IDCARE has observed an 80% increase in cyber extortion/blackmail cases between June and July 2018 and we are only half way through the month!Scammers are now emailing potential targets, quoting a password that you have used in the past. The email says they have incriminating video footage that will be shared withfamily and friends.
IDCARE FACT SHEET
Applying for a Ban. Applying for 21-day initial bans with all agencies in one form: You can apply for bans with all of the Australian CRA’s by engaging just one credit reporting agency and requesting that they place bans with the remaining 3 CRA’s. IDCARE recommends you request a ban with Equifax or illion first and thenrequest on the
IDCARE OFFICIAL WEBSITE IDCARE is Australia and New Zealand’s national identity & cyber support service.Our service is the only one of its type in the world. We have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective responseand mitigation.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We areIDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating IDCARE'S CYBER FIRST AID KIT IDCARE's online Cyber First Aid Kit helps you understand what's going on in regards to cyber related problems. This includes problems with devices, online accounts or credit issues. If you've had something lost, stolen or misused the app can diagnose the problem and offer atreatment plan.
IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
IDCARE FACT SHEET
Understanding identity theft. Identity theft is a type of fraud that involves the use of someone's personal information. Identity theft can occur online or offline or a combination of both. Common credentials targeted includes driver licences, passports, Medicare cards and bankaccount details.
LATEST NEWS AT IDCARE Fake text message scam. IDCARE has received many reports about phishing text messages appearing to come from Australia Post. These messages are likely to appear in the same message stream as your legitimate Australia Post messages as scammers can ‘spoof’ phone numbers. If you have responded to the message, please follow therelevant
LATEST NEWS AT IDCARE Cyber extortion or blackmail. IDCARE has observed an 80% increase in cyber extortion/blackmail cases between June and July 2018 and we are only half way through the month!Scammers are now emailing potential targets, quoting a password that you have used in the past. The email says they have incriminating video footage that will be shared withfamily and friends.
IDCARE FACT SHEET
Applying for a Ban. Applying for 21-day initial bans with all agencies in one form: You can apply for bans with all of the Australian CRA’s by engaging just one credit reporting agency and requesting that they place bans with the remaining 3 CRA’s. IDCARE recommends you request a ban with Equifax or illion first and thenrequest on the
IDCARE'S CYBER FIRST AID KIT IDCARE's online Cyber First Aid Kit helps you understand what's going on in regards to cyber related problems. This includes problems with devices, online accounts or credit issues. If you've had something lost, stolen or misused the app can diagnose the problem and offer atreatment plan.
IDCARE - MEET THE TEAM IDCARE have Specialist Identity & Cyber Security Counsellors and Analysts that apply a human-centred approach to identity and cyber security. IDCARE has responded to over 30,000 contacts from across the Australian and New Zealand communities.IDCARE FACT SHEET
Understanding identity theft. Identity theft is a type of fraud that involves the use of someone's personal information. Identity theft can occur online or offline or a combination of both. Common credentials targeted includes driver licences, passports, Medicare cards and bankaccount details.
IDCARE FACT SHEET
Data breaches and scam risks – what you need to know. 24 million data breach notifications sent from Australian breached organisations to breached individuals in the last 24 months. 1 1,200 data breaches reported by organisations across Australia and New Zealand over the last 24 months resulting from cybercriminals. 2 >10 million scam phone call attempts targeting Australian and New ZealandIDCARE FACT SHEET
They will then request you send this money to another bank account and the authorities will ‘trace’ this transaction. This is a deception, while scammers have remote access to your device, they can make it appear as though you have received a deposit to the tune of thousands of dollars.IDCARE FACT SHEET
Ransomware. Ransomware is a form of malware (a virus) that encrypts files, or denies the user the ability to access their device, or both. There are many forms of ransomware, but they all lead to a demand for payment of a ransom for access to be allowed. Attacks typically come in the form of phishing emails, downloading free software, and LATEST NEWS AT IDCARE Romance Scams. This week, our identity analysts have been focusing on the workflow of relationship scams based on IDCARE's analysis of 583 relationship scam cases reported from 2014 to 2018, resulting in an average of 1,399 client contacts, and 466 hours of expert counselling services. Romance scams are complex; emotionally violating, financially crippling and can leave the victim andIDCARE FACT SHEET
SMS Scam Purporting to be Australia Post or another provider. THE SCAM: IDCARE has received many reports about phishing text messages appearing to come from delivery shipping companies such as Australia Post, DHL etc. These messages often appear in the same message stream as your legitimate Australia Post messages as scammers can ‘spoofIDCARE FACT SHEET
Unauthorised Mobile Porting/SIM Swap . Criminals attempt to gain ownership of mobile numbers in order to access online accounts such banking, email, superannuation, and government portals such as MyGov etc. Criminals do this in order to gain access to SMS codes LATEST NEWS AT IDCARE Spoofing (noun): Spoofing is disguising communication from an unknown source as being known or trusted. Spoofing can be used in phishing as a way to make an email sender, phone caller, or a text message sender look identical to a trusted party. It describes the criminal who impersonates the other individual or organisation to gain theinformation.
IDCARE OFFICIAL WEBSITE IDCARE is Australia and New Zealand’s national identity & cyber support service.Our service is the only one of its type in the world. We have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective responseand mitigation.
IDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the Translating IDCARE OFFICIAL WEBSITE IDCARE is Australia and New Zealand’s national identity & cyber support service.Our service is the only one of its type in the world. We have helped thousands of Australian and New Zealand individuals and organisations reduce the harm they experience from the compromise and misuse of their identity information by providing effective responseand mitigation.
IDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are IDCARE'S CYBER FIRST AID KIT IDCARE's Cyber First Aid Kit. AU: 1300 432 273 or NZ: 0800 201 415. Get Help. Report phishing. Incident Response. GET HELP. SUPPORT SERVICES. SUPPORT SERVICES. INDIVIDUAL SUPPORT SERVICES ORGANISATIONSUPPORT SERVICES.
GET HELP - EXPERT & SPECIALISED SUPPORT FROM IDCARE Complete our Get Help Form below and one of our Identity & Cyber Security Case Managers will get back to you with expert and specialised support.You can also visit our Cyber First Aid Kit or Learning Centre for more help and guidance on identity theft and cyber security concerns. IDCARE have access to the Department of Social Services’ Free Interpreting Service, delivered by the TranslatingIDCARE FACT SHEETS
IDCARE Fact Sheets help you to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related issues. When a suppression is put in place it ‘freezes’ access to your creditfile.
CONTACT US | IDCARE
Napier, Hawkes Bay, 4110. Organisation Incident Response. 1800 595 170. Organisation Enquiry Form. Media Enquiries. 0424 486 115. Email: kathy@idcare.org. IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are IDCARE'S CYBER FIRST AID KIT IDCARE's online Cyber First Aid Kit helps you understand what's going on in regards to cyber related problems. This includes problems with devices, online accounts or credit issues. If you've had something lost, stolen or misused the app can diagnose the problem and offer atreatment plan.
IDCARE - MEET THE TEAM IDCARE have Specialist Identity & Cyber Security Counsellors and Analysts that apply a human-centred approach to identity and cyber security. IDCARE has responded to over 30,000 contacts from across the Australian and New Zealand communities.IDCARE FACT SHEET
Understanding identity theft. Identity theft is a type of fraud that involves the use of someone's personal information. Identity theft can occur online or offline or a combination of both. Common credentials targeted includes driver licences, passports, Medicare cards and bankaccount details.
IDCARE FACT SHEET
Disclaimer. Identity Care Australia & New Zealand Ltd (IDCARE) provides identity and cyber security incident response services (the Services) in accordance with the following disclaimer of service:IDCARE is Australia and New Zealand’s national identity and cyber incident community support service.We are a not-for-profit charity. The Services provided do not constitute legal advice.IDCARE FACT SHEET
Ransomware. Ransomware is a form of malware (a virus) that encrypts files, or denies the user the ability to access their device, or both. There are many forms of ransomware, but they all lead to a demand for payment of a ransom for access to be allowed. Attacks typically come in the form of phishing emails, downloading free software, andIDCARE FACT SHEET
They will then request you send this money to another bank account and the authorities will ‘trace’ this transaction. This is a deception, while scammers have remote access to your device, they can make it appear as though you have received a deposit to the tune of thousands of dollars.IDCARE FACT SHEET
Responding to telephone scams: If you believe that you have experienced a telephone scam contact IDCARE for assistance 1800 595 160 (AUS) 0800 121 068 (NZ). Disconnect your device immediately from the Internet if they have gained remote access. Immediately contact your financial institution (s) and inform them of what has happened.IDCARE FACT SHEET
Unauthorised Mobile Porting/SIM Swap . Criminals attempt to gain ownership of mobile numbers in order to access online accounts such banking, email, superannuation, and government portals such as MyGov etc. Criminals do this in order to gain access to SMS codes AU: 1300 432 273 or NZ: 0800 201 415Get Help
Report phishing
Incident Response
AU: 1800 595 160 or NZ: 0800 121 068Get Help
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Thank you! Your submission has been received! Oops! Something went wrong while submitting the form NATIONAL IDENTITY & CYBER SUPPORT _IDCARE is Australia & New Zealand's national identity and cybersupport service. _
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NZ: 0800 121068Organisations needing helpGET HELP
Please complete our Get Help form and one of our IDENTITY & CYBER SECURITY CASE MANAGERS will get back to you.GET HELP
for individualsorganisations needing supportWHAT IS IDCARE?
IDCARE is Australia and New Zealand’s NATIONAL IDENTITY & CYBER SUPPORT SERVICE. Our service is the only one of its type in the world. We have helped thousands of AUSTRALIAN AND NEW ZEALAND INDIVIDUALS AND ORGANISATIONS reduce the harm they experience from the compromise and misuse of their identity information by providing EFFECTIVE RESPONSEAND MITIGATION.
IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly, these organisations are displayed on our Subscriber Organisations page. If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email.WE SUPPORT
IDCARE connects the community to our expert IDENTITY & CYBER SECURITY CASE MANAGERS who listen and provide the best advice on how to respond to data breaches, scams, identity theft, and cyber securityconcerns.
WE INFORM
IDCARE's INDEPENDENT AND EXPERT SERVICE is like no other. We conduct independent incident management reviews, we conduct leading research, and we SHARE NEW KNOWLEDGE.WE RESPOND
IDCARE responds to many types of IDENTITY AND CYBER SECURITY CONCERNS, including identity theft, hacking, phishing, telephone scams, romance scams, investment scams, data breaches, ransomware, and lost or stolen credentials.WE ENHANCE
IDCARE DEVELOPS INSIGHTS relating to individuals and organisations that ADDRESS RESPONSE DEFICIENCIES AND VULNERABILITIES that impact community, customers and staff.LEARN MORE
THE LEARNING CENTRE
Our Learning Centre is a key resource for visitors to learn how to prepare, prevent, detect and respond. This is where IDCARE prescribes and offers immediate treatment for identity theft and other cyber related concerns.learn more
NEWS AND MEDIA
Keep up to date with the latest news regarding IDENTITY THEFT AND CYBER SECURITY. IDCARE regularly posts new articles and updates. Be sure to visit us on Facebook ,LinkedIn & Twitter
for real-time updates ontrending topics.
View our News and Media page for a full list of articles. The costly scam costing businesses huge $$$$$ What you need to know before investing in cryptocurrenciesRead more...
What we know about REvil, that bad-ass ransomware group And take a look at what happens when we put FaceApp through the hAPPyScore
Read more...
How Bad Is It Really If You Click On That Link? And what our client told the Minister for Defence, Peter Dutton.Read more...
Looking Back At Australia's First Major Infrastructure Hack Plus, there is an app to map your poop and we put it through The hAPPyScore.
Read more...
SUPPORT SERVICES
IDCARE helps individuals and organisations across Australia and New Zealand who have CONCERNS ABOUT THEIR IDENTITY or related CYBERSECURITY.
INDIVIDUAL SUPPORT SERVICES IDCARE supports members of the community across Australia and New Zealand who have concerns about their identity or related cyber security. Contact us to receive FREE PRACTICAL AND BEHAVIOURAL SUPPORT if you have experienced: * Lost or stolen credentials * Remote access of your device* Scams
* Email phishing attacks * Hacking of your social media, email or streaming accounts * Mobile phone porting * Unauthorised access to your bank, credit card or superannuationaccounts
* Bank, phone or other utility accounts opened in your name * Credit report inaccuracies * Credit report inaccuracies
more information
ORGANISATION SUPPORT SERVICES IDCARE provides support to industry, government, not-for-profit organisations, and businesses of all sizes through a subscription tailored to your needs. Support services may include, but are notlimited to:
* Immediate data breach incident response * Priority access to our National Case Management Centre * Open and dark net monitoring and alerting * Monthly reports on the latest topics, trends, issues and changes in identity and cyber security * Quarterly reports tailored to your business and industry * Case studies from our National Case Management Centre* Cyber First Aid
* IDCARE Client Portal* Staff training
* Independent review of privacy and incident response plans andpolicies
more information
OUR SUBSCRIBER ORGANISATIONS IDCARE have a great many subscribers who care enough about their customers to care about us. view all our subscribers
TESTIMONIALS
IDCARE'S core business is supporting the community. We offer outstanding service with dedicated IDENTITY & CYBER SECURITY CASE MANAGERS to help you with your cyber related concerns."
_Christine was terrific to talk to, she reassured me that I wasn’t as silly as I thought I was and guided me through the process of the best way to protect my identity. She did not hurry me through the process and seemed to take a genuine interest in my case. _"
I want you to know how professional your response was to our phone call; the right information, right contact details, right advice and genuine concern for the wellbeing of my Dad."
It is wonderful to have someone so skilled and understanding in such a highly stressful situation. I would recommend your service to anyone who finds themselves in a situation of identity theft or cyber crime.CONTACT US
IDCARE is here to provide you with SPECIALIST SUPPORT AND GUIDANCE when faced with a cyber and identity related issue. Contact one of our IDENTITY & CYBER SECURITY CASE MANAGERS to learn more about our SUPPORT SERVICES and how we can help you.GET HELP
ONLINE FORM
Submit a web requestCALL OUR AUSTRALIAN
NATIONAL CASE MANAGEMENT CENTRE1800 595 160
Mon - Fri: 8am - 5pm AEST
QLD: 07 3555 5900
ACT & NSW: 02 8999 3356VIC: 03 7018 2366
NT, SA & WA : 08 7078 7741
CALL OUR NEW ZEALAND NATIONAL CASE MANAGEMENT CENTRE0800 121 068
Mon - Fri: 10am - 7pm NZSTAKL: 09 884 4440
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IDCARE as a registered charity does not ask individuals to donate or pay for our front line services. We are not a charity that can receive tax deductible donations. We rely on organisations that care enough about you to care about us to keep our charitable service going. Proudly these organisations are displayed above and on our Subscriber Organisationspage.
If you are asked for payment from someone claiming to be from IDCARE, please report this to us using our Report Phishing email. IDCARE has access to the Department of Social Services’ Free Interpreting Service , delivered by the Translating and Interpreting Service (TIS National). Access to the Free Interpreting Service is provided to assist you to communicate with non-English speaking people who hold a Medicare card. Please note that the service does not extend to New Zealand citizens or residents who do not hold an Australian Medicare card, or to tourists, overseas students or people on temporary work visas. New Zealand Relay provides services to help Deaf, hearing impaired, speech impaired, Deafblind and standard phone users communicate with their peers. A TTY user connects to New Zealand Relay via a toll-free number and types their conversation to a Relay Assistant (RA) who then reads out the typed message to a standard phone user (hearing person). The RA relays the hearing person's spoken words by typing them back to the Textphone (TTY) User. The National Relay Service (NRS) is an Australian government initiative that allows people who are deaf, hard of hearing and/or have a speech impairment to make and receive phone calls. The NRS is available 24 hours a day, every day and relays more than a million calls each year throughout Australia. Home Learning Centre About IDCAREContact Us Feedback
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