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65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to support CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network is WHO WE ARE | ICPENSEE MORE ON ICPEN.ORGSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to support CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network is WHO WE ARE | ICPENSEE MORE ON ICPEN.ORGSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
WHO WE ARE | ICPEN
Who we are. The International Consumer Protection Enforcement Network (ICPEN) is a membership organisation consisting of consumer protection law enforcement authorities from across the globe. ICPEN provides a forum for developing and maintaining regular contact between consumer protection agencies and focusing on consumer protection concerns.LOG IN | ICPEN
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INITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches ofSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andAVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money.INDUSTRY GUIDANCE
Industry guidance. From time to time ICPEN may develop industry guidance material that reflects the basic principles of fair trading practices in ICPEN member countries. Industry guidance does not provide a shelter from liability in any ICPEN member country. ICPEN enforcers must assess conduct under their national laws, on acase-by-case basis
INTERNATIONAL INTERNET SWEEP DAY The aim of the International Internet Sweep Day is to build consumer confidence in e-commerce through having a day dedicated to intensive searching to provide a list of suspicious sites for later enforcement action. Sweeps play a significant role by: Improving market conduct by demonstrating an enforcement presence online; Raising the profile PROTECTING CONSUMERS WORLDWIDE ICPEN WHAT IS ICPEN? The International Consumer Protection and Enforcement Network (ICPEN) is an organisation comprised of consumer protection authorities from around 60 countries. MEMORANDUM ON THE ESTABLISHMENT AND OPERATION OF THE Memorandum on the Establishment and Operation of the International Consumer Protection and Enforcement Network (ICPEN) (formerly known as the International Marketing POLAND - TOURISM - SUMMARY OF UOKIK'S ACTIONS Most of the inspected travel agencies ceased applying the clauses questioned by the President of UOKiK. The effects of the inspection report of contracts used by tour operators include 41 decisions, 18 lawsuits and 7 ongoing proceedings PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to supportINITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches of CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network isSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
SCREENING OF WEBSITES FOR 'GREENWASHING': HALF OF GREEN Screening of websites for 'greenwashing': half of green claims lack evidence. The European Commission and national consumer authorities released the results of a screening of websites (“sweep”), an exercise carried out each year to identify breaches of EU consumer law in online markets. This year, for the first time ever, the sweepfocused
PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to supportINITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches of CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network isSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
SCREENING OF WEBSITES FOR 'GREENWASHING': HALF OF GREEN Screening of websites for 'greenwashing': half of green claims lack evidence. The European Commission and national consumer authorities released the results of a screening of websites (“sweep”), an exercise carried out each year to identify breaches of EU consumer law in online markets. This year, for the first time ever, the sweepfocused
WHO WE ARE | ICPEN
Who we are. The International Consumer Protection Enforcement Network (ICPEN) is a membership organisation consisting of consumer protection law enforcement authorities from across the globe. ICPEN provides a forum for developing and maintaining regular contact between consumer protection agencies and focusing on consumer protection concerns.INITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches ofLOG IN | ICPEN
If you have two-factor authentication enabled, enter your one timepassword.
PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
STAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andECONSUMER.GOV
The econsumer.gov is a partnership of more than 35 consumer protection authorities that are also members of ICPEN. Consumers can report cross-border complaints through the website and learn about alternative ways to resolve international disputes. Importantly, ICPEN members that participate in this initiative have access to their country complaint data.AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. PROTECTING CONSUMERS WORLDWIDE ICPEN WHAT IS ICPEN? The International Consumer Protection and Enforcement Network (ICPEN) is an organisation comprised of consumer protection authorities from around 60 countries. GOOGLE TO REQUIRE PROVIDERS TO ADD INFORMATION ABOUT DATA In its app store Google Play, Google will require app providers to indicate what personal data each app uses. Google will introduce this requirement this summer. Apple already implemented this requirement in late-2020. Starting in 2022, consumers will be able to see this information when searching for apps in the Google Play app store. MEMORANDUM ON THE ESTABLISHMENT AND OPERATION OF THE Memorandum on the Establishment and Operation of the International Consumer Protection and Enforcement Network (ICPEN) (formerly known as the International Marketing PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to support WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG WHO WE ARE | ICPENSEE MORE ON ICPEN.ORG CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network is REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressureSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to support WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG WHO WE ARE | ICPENSEE MORE ON ICPEN.ORG CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network is REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressureSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
INITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches ofLOG IN | ICPEN
If you have two-factor authentication enabled, enter your one timepassword.
STAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers and CONSUMER EDUCATION INITIATIVES AND AWARDS year 2020 2020 Consumer Education Award, Virtual Conference, hosted by 2019/2020 Colombian Presidency. Winner Category 1 Sustainable consumption - Mongolia The Authority for Fair competition and consumer protection of Mongolia.AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money.CREATE NEW ACCOUNT
A valid email address. All emails from the system will be sent to this address. The email address is not made public and will only be used if you wish to receive a new password or wish to receive certain news or notifications by email. PROTECTING CONSUMERS WORLDWIDE ICPEN WHAT IS ICPEN? The International Consumer Protection and Enforcement Network (ICPEN) is an organisation comprised of consumer protection authorities from around 60 countries. SCREENING OF WEBSITES FOR 'GREENWASHING': HALF OF GREEN Screening of websites for 'greenwashing': half of green claims lack evidence. The European Commission and national consumer authorities released the results of a screening of websites (“sweep”), an exercise carried out each year to identify breaches of EU consumer law in online markets. This year, for the first time ever, the sweepfocused
POLAND - TOURISM - SUMMARY OF UOKIK'S ACTIONS Most of the inspected travel agencies ceased applying the clauses questioned by the President of UOKiK. The effects of the inspection report of contracts used by tour operators include 41 decisions, 18 lawsuits and 7 ongoing proceedings MEMORANDUM ON THE ESTABLISHMENT AND OPERATION OF THE Memorandum on the Establishment and Operation of the International Consumer Protection and Enforcement Network (ICPEN) (formerly known as the International Marketing PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to supportINITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches of CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network isSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure SCREENING OF WEBSITES FOR 'GREENWASHING': HALF OF GREEN Screening of websites for 'greenwashing': half of green claims lack evidence. The European Commission and national consumer authorities released the results of a screening of websites (“sweep”), an exercise carried out each year to identify breaches of EU consumer law in online markets. This year, for the first time ever, the sweepfocused
INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
PROTECTING CONSUMERS WORLDWIDE Protecting consumers worldwide. Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over65 countries.
WHAT WE DO | ICPENSEE MORE ON ICPEN.ORG ICPEN INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT 1. The aim of the principles is to encourage best practices in order to discourage harmful marketing practices directed to children in the online world, and to supportINITIATIVES
Initiatives. The work of ICPEN focuses around specific initiatives, which aim to implement the Network’s strategic objectives to: Generate and share information and intelligence on consumer protection issues. Share best practice in legislative and enforcement approaches to consumer protection. Take action to combat cross-border breaches of CONSUMER PROTECTION AROUND THE WORLD The CPC is the grouping of national authorities responsible for the enforcement of consumer protection laws across the European Union (EU), Iceland and Norway assist each other in exchanging information and investigating possible breaches of consumer law to protect the collective interest of consumers. The legal basis for the Network isSTAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andRESOLVE A DISPUTE
REGARDING DATA COLLECTION AND USE FOLLOWING GROWING 1 Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure SCREENING OF WEBSITES FOR 'GREENWASHING': HALF OF GREEN Screening of websites for 'greenwashing': half of green claims lack evidence. The European Commission and national consumer authorities released the results of a screening of websites (“sweep”), an exercise carried out each year to identify breaches of EU consumer law in online markets. This year, for the first time ever, the sweepfocused
INTERNATIONAL CONSUMER PROTECTION AND ENFORCEMENT NETWORK International Consumer Protection and Enforcement Network ONLINE REVIEWS & ENDORSEMENTS ICPEN GUIDELINES FOR REVIEW ADMINISTRATORS JUNE2016
WHO WE ARE | ICPEN
Who we are. The International Consumer Protection Enforcement Network (ICPEN) is a membership organisation consisting of consumer protection law enforcement authorities from across the globe. ICPEN provides a forum for developing and maintaining regular contact between consumer protection agencies and focusing on consumer protection concerns.LOG IN | ICPEN
If you have two-factor authentication enabled, enter your one timepassword.
CONSUMER EDUCATION INITIATIVES AND AWARDS year 2020 2020 Consumer Education Award, Virtual Conference, hosted by 2019/2020 Colombian Presidency. Winner Category 1 Sustainable consumption - Mongolia The Authority for Fair competition and consumer protection of Mongolia.STAYING SAFE ONLINE
Selling online: install security software from a verified provider and set it to update automatically, offer clear terms and conditions, always use and offer a secure payment method, avoid bank transfers and direct debits, when using a selling platform, make sure it is trusted and reliable, beware of scams, including by fake suppliers andINDUSTRY GUIDANCE
Industry guidance. From time to time ICPEN may develop industry guidance material that reflects the basic principles of fair trading practices in ICPEN member countries. Industry guidance does not provide a shelter from liability in any ICPEN member country. ICPEN enforcers must assess conduct under their national laws, on acase-by-case basis
ECONSUMER.GOV
The econsumer.gov is a partnership of more than 35 consumer protection authorities that are also members of ICPEN. Consumers can report cross-border complaints through the website and learn about alternative ways to resolve international disputes. Importantly, ICPEN members that participate in this initiative have access to their country complaint data.AVOIDING SCAMS
The term 'internet scam' is a general way to define the different types of fraud that consumers face when using the Internet. Scammers use technical tools or 'social engineering' techniques to compromise consumer's personal information with different objectives, but normally with the intention of getting consumer's money. FRAUD PREVENTION MONTH Fraud Prevention Month. The Fraud Prevention Month initiative is a series of education campaigns run every year by ICPEN members under a common theme but focusing on an issue relevant to each individual participating agency. Through this initiative we educate consumers and businesses about scams and furnish them with appropriate informationon
NEWS | ICPEN
The Federal Court of Australia has found that Google LLC and Google Australia Pty Ltd (together, Google) misled consumers about personal location data collected through Android mobile devices between MEMORANDUM ON THE ESTABLISHMENT AND OPERATION OF THE Memorandum on the Establishment and Operation of the International Consumer Protection and Enforcement Network (ICPEN) (formerly known as the International Marketing Skip to main contentMAIN NAVIGATION
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PROTECTING CONSUMERS WORLDWIDE Welcome to the website of the International Consumer Protection and Enforcement Network (ICPEN) – an organisation composed of consumer protection authorities from over 65 countries.ABOUT #ICPEN
Consumer protection authorities from around the world working together to combat fraudulent, deceptive and unfair trading practices.#CONSUMERWHOKNOWS
ICPEN 2021Fraud Prevention Month campaign - Misleading Environmental Claims. Informed consumers look behind the claims and make the right choices for humankind and for the planet..RESOLVE A DISPUTE
Consumers shop worldwide so you also need to know who can help when something goes wrong. We provide a list of consumer authorities to help get you started.News
DATING WEBSITE PARSHIP ADJUSTS PRE-CONTRACTUAL INFORMATION ON ITSWEBSITE
Belgium | Thursday, June 3, 2021 In a European action on dating websites, 50 websites were checked in 13 countries of the European Union. The action was coordinated by the Belgian Economic Inspection and took place within the... GOOGLE PLAY STORE TO REQUIRE APP PROVIDERS TO PROVIDE CONSUMERS WITH DETAILED INFORMATION REGARDING DATA COLLECTION AND USE FOLLOWING GROWING INTERNATIONAL PRESSURE Global | Thursday, May 27, 2021 RYANAIR FINED EUR 4.2 MILLION FOR NON-REIMBURSEMENT OF CANCELLEDFLIGHTS
Italy | Monday, May 24, 2021 CMA CONSULTS ON ENVIRONMENTAL CLAIMS GUIDANCE FOR BUSINESSES United Kingdom | Friday, May 21, 2021 TELSTRA TO PAY AUD$50M PENALTY FOR UNCONSCIONABLE SALES TO INDIGENOUSCONSUMERS
Australia | Thursday, May 13, 2021 GOOGLE TO REQUIRE PROVIDERS TO ADD INFORMATION ABOUT DATA USE TO APPSIN ITS APP STORE
Netherlands | Saturday, May 8, 2021 GOOGLE WILL IMPROVE INFORMATION ON HOW APPS COLLECT AND USE PERSONALDATA
Norway | Saturday, May 8, 2021View More News
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