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9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY CRM, ONE CRM SHARED BY ALL YOUR DEPARTMENTS Efficy CRM, the CRM software to manage your Customer service. Thanks to tools designed to manage your customer service, complaints, and after-sales service, Efficy CRM will help you improve customer satisfaction and build customer loyalty. Resolutely multi-channel, the solution supports correspondences, store visits, calls, emails, chatand
EFFICY GROUP’S NEWS WITH ALL OUR UPDATES, RELEASES AND EVENTS Efficy issues 1 million euro to help companies. January 28, 2021. Corona Fund to support companies in managing their customer relationships BRUSSELS 19/01/21 –Efficy, the European CRM specialist with its headquarters in Brussels has setup a Read more. CRM BY EFFICY: A COMPREHENSIVE RANGE OF COMPLEMENTARY SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
HERE IS AN OVERVIEW OF THE FEATURES THAT AWAIT YOU IN SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
THE EFFICY GROUP IS EUROPE’S LEADING CRM SOFTWARE PUBLISHER The Efficy Group, located in thirteen countries (Belgium, Denmark, Finland, France, Germany, Luxemburg, Norway, Portugal, The Netherlands, Spain, Sweden, Switzerland, the United Kingdom), is a major player in the CRM (Customer Relationship Management) market. With a wide range of solutions, we have won over some 5,500 customers,with an
9 SIMPLE AND EFFECTIVE STRATEGIES TO SELL MORE This is why, when a salesperson adapts and adopts the way of speaking of the prospect, it will be easier to take action and buy. 4. A picture is worth a thousand words. Talking about the features and benefits of a product often catches the attention of the prospects.Showing
CRM FOR CUSTOMER SERVICE: IMPROVE YOUR PERFORMANCES Our Customer service CRM solutions manage customer requests sent from social media (Twitter, Facebook, etc.) the same way as it does for any other channel. The CRM software lets you see the messages and respond directly, either via DM or publicly. Efficy CRM tracks and identifies customer complaints about your brand posted on digital platforms HOW TO FIX THE SELLING PRICE OF YOUR PRODUCT OR SERVICE? Calculate the selling price of a product based on its cost. This operation seems quite simple: you calculate the unit cost, you add a margin and you launch, but many people use the following formula which is incorrect: The result does not vary by many percentage points fromthe
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
MARKETING AUTOMATION DEFINITION Marketing automation, also known as trigger marketing, is a new way of approaching marketing. In fact, it would be more exact to talk about e-mail automation, to the extent that this activity concerns sending emails automatically.Gone are the days of mass-emails, in the sense of companies sending the same message to all their contacts at the sametime.
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY CRM, ONE CRM SHARED BY ALL YOUR DEPARTMENTS Efficy CRM, the CRM software to manage your Customer service. Thanks to tools designed to manage your customer service, complaints, and after-sales service, Efficy CRM will help you improve customer satisfaction and build customer loyalty. Resolutely multi-channel, the solution supports correspondences, store visits, calls, emails, chatand
EFFICY GROUP’S NEWS WITH ALL OUR UPDATES, RELEASES AND EVENTS Efficy issues 1 million euro to help companies. January 28, 2021. Corona Fund to support companies in managing their customer relationships BRUSSELS 19/01/21 –Efficy, the European CRM specialist with its headquarters in Brussels has setup a Read more. CRM BY EFFICY: A COMPREHENSIVE RANGE OF COMPLEMENTARY SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
HERE IS AN OVERVIEW OF THE FEATURES THAT AWAIT YOU IN SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
THE EFFICY GROUP IS EUROPE’S LEADING CRM SOFTWARE PUBLISHER The Efficy Group, located in thirteen countries (Belgium, Denmark, Finland, France, Germany, Luxemburg, Norway, Portugal, The Netherlands, Spain, Sweden, Switzerland, the United Kingdom), is a major player in the CRM (Customer Relationship Management) market. With a wide range of solutions, we have won over some 5,500 customers,with an
THE SALES FORCE: 3 WAYS TO ORGANIZE YOUR SALES TEAM 1) Organization of an isolated, even lonely sales force. This organization is based on the traditional expression “ sell or die “, so popular in the commercial world. Its poor organizational structure has only a few elements: Increase in sales skills. A range of products to promote and sell. 9 SIMPLE AND EFFECTIVE STRATEGIES TO SELL MORE This is why, when a salesperson adapts and adopts the way of speaking of the prospect, it will be easier to take action and buy. 4. A picture is worth a thousand words. Talking about the features and benefits of a product often catches the attention of the prospects.Showing
CRM FOR CUSTOMER SERVICE: IMPROVE YOUR PERFORMANCES Our Customer service CRM solutions manage customer requests sent from social media (Twitter, Facebook, etc.) the same way as it does for any other channel. The CRM software lets you see the messages and respond directly, either via DM or publicly. Efficy CRM tracks and identifies customer complaints about your brand posted on digital platforms HOW TO FIX THE SELLING PRICE OF YOUR PRODUCT OR SERVICE? Calculate the selling price of a product based on its cost. This operation seems quite simple: you calculate the unit cost, you add a margin and you launch, but many people use the following formula which is incorrect: The result does not vary by many percentage points fromthe
MARKETING AUTOMATION DEFINITION Marketing automation, also known as trigger marketing, is a new way of approaching marketing. In fact, it would be more exact to talk about e-mail automation, to the extent that this activity concerns sending emails automatically.Gone are the days of mass-emails, in the sense of companies sending the same message to all their contacts at the sametime.
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SATISFACTION CLIENT : DÉFINITION, HISTOIRE, STRATÉGIETRANSLATE THIS PAGESEE MORE ON EFFICY.COM COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos QUELS SONT LES MEILLEURS INDICATEURS DE GESTION ENTRANSLATE THIS PAGE Rentabilité. Les clients. Les leads. Etc. . Si vous voulez vraiment vous concentrer sur votre client, vous pouvez garder les KPI centrés sur votre entreprise, mais vous avez aussi besoin de mesures centrées sur ce que vos clients veulent. En outre, c’est très rentable. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE Het kunnen analyseren van uw gegevens is een noodzaak voor het ontwikkelen van efficiënte bedrijfs- en marketingstrategieën. Onze CRM-oplossingen stellen u in staat om de huidige gedragspatronen van uw klanten te begrijpen en zo het toekomstige gedrag van uw klanten nauwkeuriger te voorspellen. EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SATISFACTION CLIENT : DÉFINITION, HISTOIRE, STRATÉGIETRANSLATE THIS PAGESEE MORE ON EFFICY.COM COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos QUELS SONT LES MEILLEURS INDICATEURS DE GESTION ENTRANSLATE THIS PAGE Rentabilité. Les clients. Les leads. Etc. . Si vous voulez vraiment vous concentrer sur votre client, vous pouvez garder les KPI centrés sur votre entreprise, mais vous avez aussi besoin de mesures centrées sur ce que vos clients veulent. En outre, c’est très rentable. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE Het kunnen analyseren van uw gegevens is een noodzaak voor het ontwikkelen van efficiënte bedrijfs- en marketingstrategieën. Onze CRM-oplossingen stellen u in staat om de huidige gedragspatronen van uw klanten te begrijpen en zo het toekomstige gedrag van uw klanten nauwkeuriger te voorspellen. EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
COMMENT CRÉER UN SCRIPT DE VENTE PAR TÉLÉPHONE Prenez 10 minutes pour créer ou améliorer votre propre script de vente par téléphone dès maintenant. Peu de choses sont aussi importantes pour atteindre le succès commercial à long terme qu’un script gagnant, alors appliquez ce que vous avez appris ici. COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos LES PARTENAIRES DU GROUPE EFFICYTRANSLATE THIS PAGE Nos partenaires. Chez Efficy, nous pensons que pour être performante et durable, une Relation Client doit être innovante, ouverte et évolutive. Objectif : accroître pour l’entreprise la valeur ajoutée de ses investissements. Nous avons conçu les logiciels Efficy CRM de façon « plugable » pour que vous puissiez le connecter simplement EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y QUELQUES EXEMPLES D'ENTREPRISES QUI UTILISENT UN CRMTRANSLATE THISPAGE
Banque Belfius. Cette banque belge est l’une des plus importantes de son pays et, bien entendu, elle utilise également un CRM,Efficy: Plus de 3,5 millions de clients. La deuxième plus grande banque et compagnie d’assurances belge. Ils desservent 50% des entreprisesbelges.
COMMENT CALCULER LA MARGE BRUTE ET À QUOI ÇA SERTTRANSLATE THIS PAGE Ce post est écrit par Mae. La marge brute est un ratio qui mesure la rentabilité de votre entreprise. Il représente le pourcentage du revenu total des ventes que votre entreprise conserve après avoir engagé les coûts directs liés à la production des biens et services vendus. Plus la marge est élevée, plus votre entreprisepeut retenir
COMMENT DONNER LE SOURIRE À VOS CLIENTS ? Une autre façon de donner le sourire à vos clients est de vous assurer que toute les demandes clients sont bien centralisées en un seul et même endroit. Pas de perte. Et un suivi en temps réel. Par exemple, vous pouvez mettre en place un email automatique envoyé 5 EJEMPLOS DE EMPRESAS QUE USAN CRM CON SUS …TRANSLATE THIS PAGE También es cliente de Efficy CRM la filial francesa de Volkswagen AG, con cifras tan espectaculares como estas: Más de 9 millones de vehículos vendidos en 2013. Comercializador de 5 marcas: Volkswagen, Audi, SEAT, Skoda y Volkswagen Vehículos Comerciales. Participación de casi el 14% en el mercado de automoción francés. CUANTO PAGAR DE SUELDO A UN COMERCIAL EN …TRANSLATE THIS PAGE Así, si un mes logran 1000€ de ventas, el comercial ingresará en concepto de comisión 500€. Además, en Suma quieren que las comisiones de un comercial representan el 50% de su salario. Así, si ese mismo comercial logra en su primer año 10.000€ en comisiones, su sueldo base aumentaría hasta los 20.000€ + comisiones para elsegundo
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former SATISFACTION CLIENT : DÉFINITION, HISTOIRE, STRATÉGIETRANSLATE THIS PAGESEE MORE ON EFFICY.COM COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y QUELS SONT LES MEILLEURS INDICATEURS DE GESTION ENTRANSLATE THIS PAGE Oakland Athletics est une équipe de base-ball qui a révolutionné son sport en comprenant les indicateurs de gestion.. Vous voyez, jusqu’à ce qu’elles fassent exploser le marché, les équipes étaient guidées pour évaluer (et valoriser financièrement) les joueurs par des mesures comme leurs succès. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
CUANTO PAGAR DE SUELDO A UN COMERCIAL EN ESPAÑA? …TRANSLATE THISPAGE
Así, si un mes logran 1000€ de ventas, el comercial ingresará en concepto de comisión 500€. Además, en Suma quieren que las comisiones de un comercial representan el 50% de su salario. Así, si ese mismo comercial logra en su primer año 10.000€ en comisiones, su sueldo base aumentaría hasta los 20.000€ + comisiones para elsegundo
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE ÉQUIPETRANSLATE THISPAGE
La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former SATISFACTION CLIENT : DÉFINITION, HISTOIRE, STRATÉGIETRANSLATE THIS PAGESEE MORE ON EFFICY.COM COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y QUELS SONT LES MEILLEURS INDICATEURS DE GESTION ENTRANSLATE THIS PAGE Oakland Athletics est une équipe de base-ball qui a révolutionné son sport en comprenant les indicateurs de gestion.. Vous voyez, jusqu’à ce qu’elles fassent exploser le marché, les équipes étaient guidées pour évaluer (et valoriser financièrement) les joueurs par des mesures comme leurs succès. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
CUANTO PAGAR DE SUELDO A UN COMERCIAL EN ESPAÑA? …TRANSLATE THISPAGE
Así, si un mes logran 1000€ de ventas, el comercial ingresará en concepto de comisión 500€. Además, en Suma quieren que las comisiones de un comercial representan el 50% de su salario. Así, si ese mismo comercial logra en su primer año 10.000€ en comisiones, su sueldo base aumentaría hasta los 20.000€ + comisiones para elsegundo
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. COMMENT ATTIRER LES CLIENTS ? VOICI NOS MEILLEURES …TRANSLATE THISPAGE
Captiver : susciter la curiosité des clients, publier des infos concernant votre entreprise sur le web, les réseaux sociaux, etc. L’idée est d’accrocher leur attention en donnant une vraie bonne image de votre entreprise, en partageant vos valeurs et toujours en agissant honnêtement. Évitez les offres trompeuses. COMMENT CRÉER UN SCRIPT DE VENTE PAR TÉLÉPHONE Prenez 10 minutes pour créer ou améliorer votre propre script de vente par téléphone dès maintenant. Peu de choses sont aussi importantes pour atteindre le succès commercial à long terme qu’un script gagnant, alors appliquez ce que vous avez appris ici. EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y LES PARTENAIRES DU GROUPE EFFICYTRANSLATE THIS PAGE Nos partenaires. Chez Efficy, nous pensons que pour être performante et durable, une Relation Client doit être innovante, ouverte et évolutive. Objectif : accroître pour l’entreprise la valeur ajoutée de ses investissements. Nous avons conçu les logiciels Efficy CRM de façon « plugable » pour que vous puissiez le connecter simplement COMMENT CALCULER LA MARGE BRUTE ET À QUOI ÇA SERTTRANSLATE THIS PAGE Ce post est écrit par Mae. La marge brute est un ratio qui mesure la rentabilité de votre entreprise. Il représente le pourcentage du revenu total des ventes que votre entreprise conserve après avoir engagé les coûts directs liés à la production des biens et services vendus. Plus la marge est élevée, plus votre entreprisepeut retenir
COMMENT DONNER LE SOURIRE À VOS CLIENTS ? Une autre façon de donner le sourire à vos clients est de vous assurer que toute les demandes clients sont bien centralisées en un seul et même endroit. Pas de perte. Et un suivi en temps réel. Par exemple, vous pouvez mettre en place un email automatique envoyé CUANTO PAGAR DE SUELDO A UN COMERCIAL EN …TRANSLATE THIS PAGE Así, si un mes logran 1000€ de ventas, el comercial ingresará en concepto de comisión 500€. Además, en Suma quieren que las comisiones de un comercial representan el 50% de su salario. Así, si ese mismo comercial logra en su primer año 10.000€ en comisiones, su sueldo base aumentaría hasta los 20.000€ + comisiones para elsegundo
5 EJEMPLOS DE EMPRESAS QUE USAN CRM CON SUS …TRANSLATE THIS PAGE También es cliente de Efficy CRM la filial francesa de Volkswagen AG, con cifras tan espectaculares como estas: Más de 9 millones de vehículos vendidos en 2013. Comercializador de 5 marcas: Volkswagen, Audi, SEAT, Skoda y Volkswagen Vehículos Comerciales. Participación de casi el 14% en el mercado de automoción francés. EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. CRM FOR CUSTOMER SERVICE: IMPROVE YOUR PERFORMANCES Our Customer service CRM solutions manage customer requests sent from social media (Twitter, Facebook, etc.) the same way as it does for any other channel. The CRM software lets you see the messages and respond directly, either via DM or publicly. Efficy CRM tracks and identifies customer complaints about your brand posted on digital platforms THE SALES FORCE: 3 WAYS TO ORGANIZE YOUR SALES TEAM 1) Organization of an isolated, even lonely sales force. This organization is based on the traditional expression “ sell or die “, so popular in the commercial world. Its poor organizational structure has only a few elements: Increase in sales skills. A range of products to promote and sell. THE EFFICY GROUP'S REFERENCES: TESTIMONIALS ON OUR CRM Discover the companies who are using our CRM solutions to improve customer relationship management in a wide range of sectors ofactivity.
LA FORCE DE VENTE : 3 FAÇONS D'ORGANISER VOTRE …TRANSLATE THIS PAGE La promotion des ventes est une tâche qui revient de manière générale à l’équipe commerciale. Ainsi la direction commerciale est entre autres responsable de : Définir la stratégie et les objectifs de la force de vente. Créer et mettre en œuvre le plan de vente. Recruter, former 5 EXAMPLES OF SALES EMAILS TO GENERATE LEADS FOR YOUR Many people ask us for some examples of sales emails, so these are some templates that will work for your business. They will allow you to find interesting leads/prospects to start on the right foot. CUSTOMER SATISFACTION, EXPERIENCE, SERVICE AND JOURNEY The Customer Journey encompasses all customer interactions with the company and its products. The Customer Journey is, therefore, the connecting thread running through Customer experience, Customer Satisfaction and Customer Service. You might think this is very theoretical, but take horror movies as YOU THINK YOU DON'T NEED A CRM SOFTWARE? READ THIS ARTICLE Categories: Helpdesk • Sales relationship. Data quality Productivity Prospecting. This post was written by Efficyers. If you still don’t think your company needs a CRM software, see how you could gain from a CRM implementation in terms of efficiency and revenue. Many companiesstill
COMMENT FONCTIONNE UN CRM ET COMMENT GAGNER …TRANSLATE THIS PAGE Le dernier facteur commun au fonctionnement de tous les CRM est qu’ il s’agit d’un outil dans lequel toutes les informations sur vos clients et clients potentiels sont centralisées, mais aussi, toutes les informations sur les performances de vos publicités, de vos EFFICY CRM-LÖSUNGEN FÜR DAS CUSTOMER …TRANSLATE THIS PAGE Efficy bietet KMUs umfassende und perfekt angepasste CRM-Lösungen zur Unterstützung ihres Wachstums. Alle Kunden-/Prospektdaten werden in einem Softwarepaket zentralisiert, so dass die CRM-Lösung der Eckpfeiler Ihrer Customer Relationship Management-Strategie ist.Weitere Infos.
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. 9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE CRM voor uw branche. Onze CRM-oplossingen zijn de meest flexibele op de markt. Ze zijn open en aanpasbaar, wat betekent dat u belangrijke wijzigingen kunt aanbrengen in de verschillende modules van de softwaresuite. Om u te helpen met deze configuraties en aanpassingen, staan onze deskundige teams tot BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. CRM FOR CUSTOMER SERVICE: IMPROVE YOUR PERFORMANCES Our Customer service CRM solutions manage customer requests sent from social media (Twitter, Facebook, etc.) the same way as it does for any other channel. The CRM software lets you see the messages and respond directly, either via DM or publicly. Efficy CRM tracks and identifies customer complaints about your brand posted on digital platforms THE SALES FORCE: 3 WAYS TO ORGANIZE YOUR SALES TEAM 1) Organization of an isolated, even lonely sales force. This organization is based on the traditional expression “ sell or die “, so popular in the commercial world. Its poor organizational structure has only a few elements: Increase in sales skills. A range of products to promote and sell. THE EFFICY GROUP'S REFERENCES: TESTIMONIALS ON OUR CRM Discover the companies who are using our CRM solutions to improve customer relationship management in a wide range of sectors ofactivity.
HOW TO FIX THE SELLING PRICE OF YOUR PRODUCT OR SERVICE? Calculate the selling price of a product based on its cost. This operation seems quite simple: you calculate the unit cost, you add a margin and you launch, but many people use the following formula which is incorrect: The result does not vary by many percentage points fromthe
5 EXAMPLES OF SALES EMAILS TO GENERATE LEADS FOR YOUR Many people ask us for some examples of sales emails, so these are some templates that will work for your business. They will allow you to find interesting leads/prospects to start on the right foot. CUSTOMER SATISFACTION, EXPERIENCE, SERVICE AND JOURNEY The Customer Journey encompasses all customer interactions with the company and its products. The Customer Journey is, therefore, the connecting thread running through Customer experience, Customer Satisfaction and Customer Service. You might think this is very theoretical, but take horror movies as YOU THINK YOU DON'T NEED A CRM SOFTWARE? READ THIS ARTICLE Categories: Helpdesk • Sales relationship. Data quality Productivity Prospecting. This post was written by Efficyers. If you still don’t think your company needs a CRM software, see how you could gain from a CRM implementation in terms of efficiency and revenue. Many companiesstill
CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM Catégories : Trucs et Astuces. Au moment d’acheter un CRM, vous devrez prendre en compte votre budget, vous souvenir des démonstrations auxquelles vous avez assisté et anticiper une période de recherche assez longue. Le CRM (Customer Relationship Management) est un logiciel qui donnera vie à la stratégie globale de votre entreprise. EFFICY CRM-LÖSUNGEN FÜR DAS CUSTOMER …TRANSLATE THIS PAGE Efficy bietet KMUs umfassende und perfekt angepasste CRM-Lösungen zur Unterstützung ihres Wachstums. Alle Kunden-/Prospektdaten werden in einem Softwarepaket zentralisiert, so dass die CRM-Lösung der Eckpfeiler Ihrer Customer Relationship Management-Strategie ist.Weitere Infos.
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
CRM FOR BANKING & INSURANCE. OPTIMISE YOUR CUSTOMER You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM EFFICY CRM-LÖSUNGEN FÜR DAS CUSTOMER …TRANSLATE THIS PAGE Efficy bietet KMUs umfassende und perfekt angepasste CRM-Lösungen zur Unterstützung ihres Wachstums. Alle Kunden-/Prospektdaten werden in einem Softwarepaket zentralisiert, so dass die CRM-Lösung der Eckpfeiler Ihrer Customer Relationship Management-Strategie ist.Weitere Infos.
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE Het kunnen analyseren van uw gegevens is een noodzaak voor het ontwikkelen van efficiënte bedrijfs- en marketingstrategieën. Onze CRM-oplossingen stellen u in staat om de huidige gedragspatronen van uw klanten te begrijpen en zo het toekomstige gedrag van uw klanten nauwkeuriger te voorspellen. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACT Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
CRM FOR BANKING & INSURANCE. OPTIMISE YOUR CUSTOMER You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM EFFICY CRM-LÖSUNGEN FÜR DAS CUSTOMER …TRANSLATE THIS PAGE Efficy bietet KMUs umfassende und perfekt angepasste CRM-Lösungen zur Unterstützung ihres Wachstums. Alle Kunden-/Prospektdaten werden in einem Softwarepaket zentralisiert, so dass die CRM-Lösung der Eckpfeiler Ihrer Customer Relationship Management-Strategie ist.Weitere Infos.
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE Het kunnen analyseren van uw gegevens is een noodzaak voor het ontwikkelen van efficiënte bedrijfs- en marketingstrategieën. Onze CRM-oplossingen stellen u in staat om de huidige gedragspatronen van uw klanten te begrijpen en zo het toekomstige gedrag van uw klanten nauwkeuriger te voorspellen. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY GROUP’S NEWS WITH ALL OUR UPDATES, RELEASES AND EVENTS Efficy issues 1 million euro to help companies. January 28, 2021. Corona Fund to support companies in managing their customer relationships BRUSSELS 19/01/21 –Efficy, the European CRM specialist with its headquarters in Brussels has setup a Read more. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
THE SALES FORCE: 3 WAYS TO ORGANIZE YOUR SALES TEAM 1) Organization of an isolated, even lonely sales force. This organization is based on the traditional expression “ sell or die “, so popular in the commercial world. Its poor organizational structure has only a few elements: Increase in sales skills. A range of products to promote and sell. CRM FOR THE PUBLIC SECTOR: IMPROVE THE CONTACT WITH YOUR USERS SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
HOW TO FIX THE SELLING PRICE OF YOUR PRODUCT OR SERVICE? Calculate the selling price of a product based on its cost. This operation seems quite simple: you calculate the unit cost, you add a margin and you launch, but many people use the following formula which is incorrect: The result does not vary by many percentage points fromthe
MARKETING AUTOMATION DEFINITION Marketing automation, also known as trigger marketing, is a new way of approaching marketing. In fact, it would be more exact to talk about e-mail automation, to the extent that this activity concerns sending emails automatically.Gone are the days of mass-emails, in the sense of companies sending the same message to all their contacts at the sametime.
EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y YOU THINK YOU DON'T NEED A CRM SOFTWARE? READ THIS ARTICLE Categories: Helpdesk • Sales relationship. Data quality Productivity Prospecting. This post was written by Efficyers. If you still don’t think your company needs a CRM software, see how you could gain from a CRM implementation in terms of efficiency and revenue. Many companiesstill
CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM Catégories : Trucs et Astuces. Au moment d’acheter un CRM, vous devrez prendre en compte votre budget, vous souvenir des démonstrations auxquelles vous avez assisté et anticiper une période de recherche assez longue. Le CRM (Customer Relationship Management) est un logiciel qui donnera vie à la stratégie globale de votre entreprise. EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACTEFFICY CRM Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
CRM FOR BANKING & INSURANCE. OPTIMISE YOUR CUSTOMER You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
EMAIL DE VENTE : 5 EXEMPLES POUR GÉNÉRER DES LEADS …TRANSLATE THISPAGE
Exemple d’email de vente : version 1. Bonjour , Je m’appelle et je suis en charge du développement commercial pour la société . Nous avons récemment lancé une nouvelle plateforme qui J’espère que je n’exagère pas, cependant, d’après votre profil en ligne, voussemblez
SAAS OR ON-PREMISE
Cloud computing is definitely a hot trend, and figures prove it. In a recent study published by IDC on the CRM market for 2017, an annual growth of the SaaS CRM market of +13.7% was reported against a negative annual growth for on-premise CRM, with a staggering – 6.7%. Does this mean that on-premise CRM is a thing of the past? CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM EFFICY CRM-LÖSUNGEN FÜR DAS CUSTOMER …TRANSLATE THIS PAGE Efficy bietet KMUs umfassende und perfekt angepasste CRM-Lösungen zur Unterstützung ihres Wachstums. Alle Kunden-/Prospektdaten werden in einem Softwarepaket zentralisiert, so dass die CRM-Lösung der Eckpfeiler Ihrer Customer Relationship Management-Strategie ist.Weitere Infos.
EFFICY, CRM-OPLOSSINGEN VOOR KLANTENRELATIEBEHEERTRANSLATE THIS PAGE Het kunnen analyseren van uw gegevens is een noodzaak voor het ontwikkelen van efficiënte bedrijfs- en marketingstrategieën. Onze CRM-oplossingen stellen u in staat om de huidige gedragspatronen van uw klanten te begrijpen en zo het toekomstige gedrag van uw klanten nauwkeuriger te voorspellen. BRUTOMARGE: WAT HET IS, FORMULES EN ENKELE …TRANSLATE THIS PAGESEEMORE ON EFFICY.COM
EFFICY, CRM SOLUTIONS FOR CUSTOMER RELATIONSHIP MANAGEMENTROLES & INDUSTRIESPRICEFEATURESABOUT USBLOGCONTACTEFFICY CRM Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° viewof
9 TECHNIQUES TO CLOSE ALL YOUR DEALS (EVEN THE MORE DIFFICULT) Keep your professional approach and you will close the deal. 3. Accept the opinion of your client. It’s a super-effective sales technique for getting along with people. The voice is a powerful tool for persuasion. Modulate your tone, adjust your speech rate and modify its power to gain the respect of your customers. WHAT ARE THE FUNCTIONAL REQUIREMENTS FOR A CRM PROJECT? In addition to the most outstanding features such as full task management. Optimize the customer portfolio via a 360 ° vision and the creation of an Extranet. Interface with other existing software (ERP for example). Improve the monitoring of the sales force. Facilitate exchange between regional and national sales channels(radio, TV, etc.).
CRM FOR BANKING & INSURANCE. OPTIMISE YOUR CUSTOMER You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
EFFICY GROUP’S NEWS WITH ALL OUR UPDATES, RELEASES AND EVENTS Efficy issues 1 million euro to help companies. January 28, 2021. Corona Fund to support companies in managing their customer relationships BRUSSELS 19/01/21 –Efficy, the European CRM specialist with its headquarters in Brussels has setup a Read more. EFFICY, SOLUTIONS CRM POUR LA GESTION DE LA RELATION …TRANSLATE THISPAGE
Les solutions CRM pour développer l'activité de vos équipes commerciales. Nos logiciels CRM vous offrent à vos forces de vente des outils simples et complets pour exprimer leur potentiel. Autour d’un référentiel client unique, ce logiciel de vente apporte une vision client 360° synthétique et claire. HOW TO ATTRACT NEW CUSTOMERS? THE BEST STRATEGIES TO The best strategies to attract customers Discover the interests of your customers. This principle is fundamental: understanding the needs and requirements of customers creates an environment of trust and security. Experts say that when entrepreneurs invest in discovering their customers, their expectations, they get added value, and this isreally useful.
THE SALES FORCE: 3 WAYS TO ORGANIZE YOUR SALES TEAM 1) Organization of an isolated, even lonely sales force. This organization is based on the traditional expression “ sell or die “, so popular in the commercial world. Its poor organizational structure has only a few elements: Increase in sales skills. A range of products to promote and sell. CRM FOR THE PUBLIC SECTOR: IMPROVE THE CONTACT WITH YOUR USERS SMB. You want a highly configurable CRM that meets the needs of your business and your teams. Here is the ultimate solution for your sales force. 40€ / user / month. (5 users minimum) See the features. Available complements: Marketing, customer service, invoicing, projectmanagement.
HOW TO FIX THE SELLING PRICE OF YOUR PRODUCT OR SERVICE? Calculate the selling price of a product based on its cost. This operation seems quite simple: you calculate the unit cost, you add a margin and you launch, but many people use the following formula which is incorrect: The result does not vary by many percentage points fromthe
MARKETING AUTOMATION DEFINITION Marketing automation, also known as trigger marketing, is a new way of approaching marketing. In fact, it would be more exact to talk about e-mail automation, to the extent that this activity concerns sending emails automatically.Gone are the days of mass-emails, in the sense of companies sending the same message to all their contacts at the sametime.
EFFICY, SOLUCIONES CRM PARA LA GESTIÓN DE LA RELACIÓN …TRANSLATETHIS PAGE
Soluciones CRM para desarrollar la actividad de sus equipos de ventas. Efficy ofrece a tu fuerza de ventas herramientas simples y completas para ayudarles a expresar su potencial. Basadas en un sistema de base de datos de clientes única, nuestras soluciones aportan una visión 360º del cliente sintética y YOU THINK YOU DON'T NEED A CRM SOFTWARE? READ THIS ARTICLE Categories: Helpdesk • Sales relationship. Data quality Productivity Prospecting. This post was written by Efficyers. If you still don’t think your company needs a CRM software, see how you could gain from a CRM implementation in terms of efficiency and revenue. Many companiesstill
CE QU'IL FAUT SAVOIR AVANT D'ACHETER UN CRM Catégories : Trucs et Astuces. Au moment d’acheter un CRM, vous devrez prendre en compte votre budget, vous souvenir des démonstrations auxquelles vous avez assisté et anticiper une période de recherche assez longue. Le CRM (Customer Relationship Management) est un logiciel qui donnera vie à la stratégie globale de votre entreprise. Choose your language to view content specific to your geographiclocation.
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OUR MISSION IS TO HELP EACH COMPANY SUCCEED BY HELPING IT TO TRANSFORM ITS CUSTOMER DATA INTO CUSTOMER KNOWLEDGE, WHILE SIMPLIFYING THE WORKOF ITS EMPLOYEES.
Efficy CRM has more than 230,000 users in some 10,500 companies aroundthe world.
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OUR OTHER REFERENCES 10,500 customers and more than 230,000 users use Efficy Group’ssolutions
> The new system will enable everyone who is in contact with a client > to have a 360° view of them.Benoit Speybrouck
Director Digital Programs / Digital & Data > We needed to go fast, to disrupt our teams as little as possible. > E-DEAL by Efficy was able to accompany us in this transition, with a > powerful, intuitive and user-friendly software suite. Having a tool > which was rapidly accepted by users greatly contributed to the > success of the project.Marion CIAPPARA
Carrefour Pro Project Manager > Efficy has given us global coverage, can be adjusted to meet new > needs quickly and easily, and was able to adapt to the strong > technical constraints of our Information System.Valérie Exilie
Head of Passenger Information & Customer Relationship > Implementing E-DEAL CRM at 20 Minutes forms part of a strategy to > develop our relationship with our readers and micro-communities (the > importance of EACH), in addition to our mass media capacity (REACH).Frédéric Daruty
CEO of 20 Minutes France > E-DEAL CRM helps us achieve greater tenant satisfaction. We are able > to respond to their requests more consistentlyPhilippe Cloarec
Head of Tenant Management > Efficy reporting is highly appreciated by our employeesCatherine Jansen
Director Governance and Internal Control Department > Efficy gives us a better traceability and a better follow-up in the > management of the activity.Olivier Willocx
Managing Director
> With E-Deal CRM by Efficy, we want to go beyond Customer > Relationship. By being valuable support for business teams, the tool > contributes fully to the deployment of our global strategy.Thierry SÈVEGRAND
Director of Client Relations > All our contract, claim and policy holder documents are in Efficy. > It is very easy to find informationJeffrey Chmielecki
Commercial Analyst
> The Efficy CRM allows us to do credit collection in addition to > improving the structure of the sales organisationStefan Keersmaekers
Directeur Général
> Customers have become even more important thanks to our CRM solution > and our sales opportunities are very well illustrated and organized.Maarten Moolhuijzen
Director of Sales and Marketing > Thanks to Efficy CRM, we have a general control and a complete > understanding of all the processes taking place in our company.Anne Carpentier
Trainer in IT business development, consultancy, audit and projectmanagement
> With Efficy, we created a backbone of informationGilles Hocepied
Commercial Director
> We have as a project a deployment of CRM with other departments of > the company, which thanks to CRM will be able to have a more focused > approach on the “Customer Service Attitude" Christophe BalaresqueMarketing Director
> We chose E-DEAL CRM for its multilingual capabilities. Regardless of > their area of operation in the world, our sales teams now have a > single interface.Christophe Peysson
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CRM FOR YOUR INDUSTRY Our CRM solutions are the most flexible on the market. They are open and customisable, which means you can make significant changes to the different modules which comprise the software suite. To help you with these configurations and customisations, our expert teams are at your service. We adapt your CRM solution to your organisation, your processes, your teams, events, projects, your sales structure, your customer support and help desk system, etc.See All our sectors
CRM for transportation companies In the transportation and logistics sector, as in other sectors, the customer is a valuable asset. Transportation and logisticsprofessionals
Efficy helps you
CRM for the tourism and leisure industry Price comparison websites, travel forums, etc. The tourism and leisure industry as a whole is undergoing profound change. Whether talkingEfficy helps you
CRM for healthcare professionals Laboratories, dispatchers, healthcare cooperation groupings, etc. – you all have a range of important tasks: enhancing sales; ensuringoptimal product
Efficy helps you
CRM for retail
Retail, distribution and franchise networks or e-commerce are all affected by today’s digital transformation. E-commerce, click and collect, digitalised pointsEfficy helps you
CRM for local governments City councils, general or regional councils, and the various local government institutions have to address the ever-increasing demands ofcitizens
Efficy helps you
CRM solution for non-profit organisations and fundraising Museums, non-profit organisations, foundations, higher education or cultural institutions all have one thing in common: subsidies are nolonger sufficient
Efficy helps you
CRM for construction For all those involved in the construction industries – whether as a public works company, an industry supplier (insulation, electricalEfficy helps you
CRM for law firms
In the law firm sector, customer relationship is a necessary evil. Allow you to focus on your cases, here isEfficy helps you
CRM for banking & insurance Now more than ever, banking and insurance institutions need to re-think their strategy: to accelerate their digital transformation;to get
Efficy helps you
CRM for industry
Technological revolution, transformation of production processes, ever-shortening supply chains – these are all new developments which are revolutionising the industrialEfficy helps you
CRM for Chamber organisations Every day, CCIs (Chambers of Commerce and Industry), Agricultural Chambers, Chambers of Trade or for the small business sectorcontribute
Efficy helps you
CRM for real estate
Whether the buildings are private or public (social housing, etc.), those responsible for administering them have to address the manyEfficy helps you
CRM for service companies Whatever the service you offer, the attention you pay to your Customer Relationship is essential. In the service industry moreEfficy helps you
CRM for the public sector Public companies, administrations and development agencies are all responsible for addressing the requests of their target audiencewhether these are
Efficy helps you
CRM for transportation companies In the transportation and logistics sector, as in other sectors, the customer is a valuable asset. Transportation and logisticsprofessionals
Efficy helps you
CRM for the tourism and leisure industry Price comparison websites, travel forums, etc. The tourism and leisure industry as a whole is undergoing profound change. Whether talkingEfficy helps you
CRM for healthcare professionals Laboratories, dispatchers, healthcare cooperation groupings, etc. – you all have a range of important tasks: enhancing sales; ensuringoptimal product
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CRM for retail
Retail, distribution and franchise networks or e-commerce are all affected by today’s digital transformation. E-commerce, click and collect, digitalised pointsEfficy helps you
CRM for local governments City councils, general or regional councils, and the various local government institutions have to address the ever-increasing demands ofcitizens
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CRM solution for non-profit organisations and fundraising Museums, non-profit organisations, foundations, higher education or cultural institutions all have one thing in common: subsidies are nolonger sufficient
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CRM for construction For all those involved in the construction industries – whether as a public works company, an industry supplier (insulation, electricalEfficy helps you
CRM for law firms
In the law firm sector, customer relationship is a necessary evil. Allow you to focus on your cases, here isEfficy helps you
CRM for banking & insurance Now more than ever, banking and insurance institutions need to re-think their strategy: to accelerate their digital transformation;to get
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CRM for industry
Technological revolution, transformation of production processes, ever-shortening supply chains – these are all new developments which are revolutionising the industrialEfficy helps you
CRM for Chamber organisations Every day, CCIs (Chambers of Commerce and Industry), Agricultural Chambers, Chambers of Trade or for the small business sectorcontribute
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CRM for real estate
Whether the buildings are private or public (social housing, etc.), those responsible for administering them have to address the manyEfficy helps you
CRM for service companies Whatever the service you offer, the attention you pay to your Customer Relationship is essential. In the service industry moreEfficy helps you
CRM for the public sector Public companies, administrations and development agencies are all responsible for addressing the requests of their target audiencewhether these are
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A CRM RANGE WHICH ADAPTS TO YOUR BUSINESS Efficy Group enhances the productivity of your sales teams by providing a range of CRM tools: customer database, business activity monitoring, opportunities, portfolio of offers, etc. Whether in the office or in the field, your sales representatives have a 360° view of their customers and prospects and their proposals. They will also be able to segment their database to launch multi-channel marketingactions.
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CRM for Customer serviceCRM for Sales
CRM for Marketing
CRM for Management
CRM for Customer service A DISSATISFIED CUSTOMER WHOSE REQUEST IS HANDLED EFFICIENTLY BECOMES A LOYAL CUSTOMER, SOMETIMES EVEN AN AMBASSADOR. IN ORDER TO ACHIEVE THIS, YOUR CUSTOMER SERVICE NEEDS A RELIABLE TOOL. In the digital age, customer service teams are faced with new challenges: managing many types of customer interactions (requests, complaints, after-sales service, etc.) coming in through multiple contact channels, including social CRM, and having to integrate them into a unified customer relationship. Choose Efficy’s CRM customer service solutions. You will improve the management of complaints and requests, harmonise your communication with your customers, build a reliable customer knowledge base, etc.LEARN MORE
CRM for Sales
CRM SOLUTIONS TO DEVELOP THE ACTIVITY OF YOUR SALES TEAMS Our CRM software gives your sales force simple and complete tools to express their potential. Around a single customer repository, this sales software provides a clear and concise 360 ° customervision.
The automatic integration of commercial leads, prospecting and quote management tools helps sales teams on a daily basis.Learn more
CRM for Marketing
THE CRM SOFTWARE FOR DIGITAL MARKETING The communication and marketing managers need reliable tools to nurture their lead generation campaigns. Objectives: to launch emails and analyze the results, to constitute segmented databases, to be able to analyze the web traffic and adapt the contents of the site and the landing pages.Learn more
CRM for Management
OUR CRM SOLUTIONS TRANSFORM BIG DATA INTO SMART DATA Being able to visualize in a few seconds the data processed by the CRM is vital for managers, and directors who need to follow key performance indicators (KPIs). Objectives: to make the best choices in terms of management of teams and development axes of the company.Learn more
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ONE CRM TAILORED TO EVERY NEED Our solutions offer everything you need to work efficiently, to analyse your data and to attain your objectives. Our modular offer is perfectly scalable thanks to the wealth of features it provides. Your customised developments are updated for free and for life with each new release.Find your Solution
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WHAT'S HAPPENING AT EFFICYOur news
DUTCH CRM PROVIDER PERFECTVIEW CONTINUES UNDER THE EFFICY FLAGMay 19, 2021
Brussels, ‘s-Hertogenbosch – 19 May 2021 – Efficy, the Belgian specialist in customer relationship management (CRM) software, and its Dutch sector peer PerfectView are joining Read moreSales relationship
DIFFERENCES BETWEEN SELLING TO LARGE COMPANIES AND SELLING TO SMES To start with, let’s talk about the 5 ways to build a 100 million euro business according to Christopher Janz: Get 1.000.000 clientswith an Read more
Webinars
WEBINAR: EMAIL CLEAN UP USING THE 4-D METHODDecember 30, 2019
The month after al the new year events, is the ideal time to have a big cleaning in the mailbox. Folders, sub folders, flags, notifications… Read more DOWNLOAD "HOW TO SUCCEED WITH YOUR CRM PROJECT" We have put together a checklist with the 12 questions you should ask yourself before choosing a CRM solution.JOIN US
Jump onboard with the Efficy Group for an amazing and exhilaratingadventure!
Together we will make for a talented and dynamic crew. Our DNA: a company with unified values based on efficiency, openness and listening to our customers, our ecosystem and our colleagues.Our ambition?
To become the #EuropeanCRMChampion with you.be part of the team
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WHAT IS CRM?
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CRM FEATURES
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IMPROVE YOUR CUSTOMER RELATIONSHIP THANKS TO MOBILITY AND GAMIFICATION*
JOIN THE EFFICY DIVING ACADEMYWHAT IS CRM?
Customer Relationship Management (CRM) is the art of optimising your interactions with your customers and prospects. The Efficy Group wants to go even further, and help you foster engagement among your teams and with your customers, whatever the size or stage of development ofyour company.
Efficy has enjoyed strong growth over several years. We owe this growth to the quality of our solution and the dedication of our teams to make each project a success.CRM FEATURES
DOCUMENT MANAGEMENT
Imagine if you could have a better control over and easier access to your documents, without wasting hours searching for each piece of information. Link your documents to projects, and find your files or data in seconds with keywords. CUSTOMER RELATIONSHIP MANAGEMENT Our Customer Support Module is an indispensable tool for managing your customer relationship in real time and in a highly-personalised way. MARKETING CAMPAIGN MANAGEMENT Create personalised email campaigns for communicating with your different target groups.CONTACT MANAGEMENT
Manage all your contacts securely and intuitively. DATA VISUALISATION AND ANALYSIS Being able to analyse your data is a necessity for developing efficient business and marketing strategies. Our CRM solutions enable you to understand your customers’ current behavior patterns and so predict more accurately future behaviours. SALES FORCE MANAGEMENT Your sales force needs structured and up-to-date data and to be able to act quickly depending on the opportunities. COLLABORATIVE PROJECT MANAGEMENT Foster interaction throughout the company as a whole (staff, customers, providers, subcontractors, partners, etc.) so as to ensure greater transparency, efficiency and consistency in yourrelationships.
IMPROVE YOUR CUSTOMER RELATIONSHIP THANKS TO MOBILITY AND GAMIFICATIONCRM MOBILE FIRST
Our CRM solutions are mobile and accessible from anywhere thanks to real-time synchronisation.CRM OFFLINE
Access your data and documents offline; your CRM database will sync automatically whenever you are back online. CRM AND GAMIFICATION Peak Me Up is an innovative application, already used in many major companies and brands such as Allianz, Bacardi, Belfius, Ergo, Imperial Tobacco, Total-Lampiris, Liebig, Royco, Devos&Lemmens, Niko, Saint-Gobain, etc. Most report an increase in sales productivity and team engagement within a few weeks. JOIN THE EFFICY DIVING ACADEMY Customers who invest in training report more than 50% ROI on their Efficy investment. This is why Efficy Diving Academy presents a broad array of training sessions to empower your people by honing the skills and acquiring the knowledge they need to make the most of Efficy CRM. Evolve level by level; choose the training session that best suitsyour needs.
How do you move on to the next level? Start with Level 1, select at least one training course from the list of available trainings for that level, take your diving test, get your diving certificate and move to the next level. Deepen your knowledgeGet a free demo
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