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MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss thisTAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. TOP FIVE DEALERSHIP OBJECTIVES + SOCIAL MEDIA METRICS TO Author: Kathi Kruse Kathi Kruse is an Automotive Social Media Marketing Expert, Blogger, Speaker, Coach, Author and Founder of Kruse Control Inc. Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for the car business spans a 30-year career managing successful dealerships in Southern California. Kathi is the author of “Automotive Social Business – How to 61% OF TWITTER USERS ARE MILLENNIALS 61% of Twitter Users Are Millennials. Created in 2006, Twitter is a unique social platform that’s grown in popularity, largely because of its 140-character limit, in which thousands quip, snip, and detail about their lives. In addition, Twitter users can accumulate a lot of followers—giving them a sense of social popularity—at the same SIX QUESTIONS SALESPEOPLE SHOULD NEVER ASK Six Questions Salespeople Should Never Ask. At some point in almost every transaction a customer will think, “Why are you asking me that?”. Once in a while they will literally ask the salesperson the question aloud. Typically, this is the point when the salesperson stops – or nearly stops – the sale. In sales, there are at leastsix
ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss thisTAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. TOP FIVE DEALERSHIP OBJECTIVES + SOCIAL MEDIA METRICS TO Author: Kathi Kruse Kathi Kruse is an Automotive Social Media Marketing Expert, Blogger, Speaker, Coach, Author and Founder of Kruse Control Inc. Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for the car business spans a 30-year career managing successful dealerships in Southern California. Kathi is the author of “Automotive Social Business – How to 61% OF TWITTER USERS ARE MILLENNIALS 61% of Twitter Users Are Millennials. Created in 2006, Twitter is a unique social platform that’s grown in popularity, largely because of its 140-character limit, in which thousands quip, snip, and detail about their lives. In addition, Twitter users can accumulate a lot of followers—giving them a sense of social popularity—at the same SIX QUESTIONS SALESPEOPLE SHOULD NEVER ASK Six Questions Salespeople Should Never Ask. At some point in almost every transaction a customer will think, “Why are you asking me that?”. Once in a while they will literally ask the salesperson the question aloud. Typically, this is the point when the salesperson stops – or nearly stops – the sale. In sales, there are at leastsix
ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
CONFERENCE OVERVIEW
CONFERENCE Overview. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and auto retail solution providers for a 2.5-day experience, powering professional growth and connections. Digital Dealer 2021 shows will be hybrid events – taking place in person with a virtual component. UNIFIED OFFICE LAUNCHES AUTOMOTIVE DEALER PERFORMANCE Announcement from Unified Office, Inc. Total Connect Now Automotive Performance SuiteTM (TCNAPSTM) Helps Automobile Dealers Dramatically Improve Business Communications, Operations and Customer Service PURECARS ANNOUNCES THE ALL NEW PRO DEALER PLATFORM Pro Dealer Represents a Disruptive New Approach to Automotive Martech that is Built to Deliver More Profit Margin and Lower Waste on EveryTransaction
AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
WILL RAPID CHANGES IN CONSUMER BEHAVIORS AFFECT DEALER F&I By Jeff Lieber, Regional Director of Sales, APC. The COVID-19 pandemic has pushed the entire automotive industry to undergo 10 years of digital transformation in just one year, and this evolution isongoing.
DIGITAL RETAILING: PART 1: WHAT IS DIGITAL RETAILING According to Roadster, a digital retailing provider, digital retailing is defined as a way for automotive retailers to “automate every step of the purchase process, from how customers submit their trade-in and credit info to how you communicate and manage the deal jacket.”. Dealer Inspire, another retailing provider refers to their online SOCIAL MEDIA VS BROADCAST MEDIA 0:00. 0:00. 0:00 / 1:02. Live. •. Account Manager Mike Correra explains the difference between social and broadcast media in this video blog. Author: Contributing Writer. To submit articles for consideration in Dealer Magazine and/or DigitalDealer.com, and to view editorial guidelines and submission instructions, please click here . TOP 10 INTERNAL AUDIT TIPS FOR SMALL DEALERSHIP GROUPS AND Misappropriation of assets. Kickbacks. Lapping. “The owner/dealer should shift his/her focus from identifying problems to facilitating organizational betterment, which will in turn create a trickle-down effect”. Top 10 Internal Audit Considerations. All dealerships may benefit from internal audit implementation, and while trusting in an 5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your WILL RAPID CHANGES IN CONSUMER BEHAVIORS AFFECT DEALER F&I By Jeff Lieber, Regional Director of Sales, APC. The COVID-19 pandemic has pushed the entire automotive industry to undergo 10 years of digital transformation in just one year, and this evolution isongoing.
MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your WILL RAPID CHANGES IN CONSUMER BEHAVIORS AFFECT DEALER F&I By Jeff Lieber, Regional Director of Sales, APC. The COVID-19 pandemic has pushed the entire automotive industry to undergo 10 years of digital transformation in just one year, and this evolution isongoing.
MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your PURECARS ANNOUNCES THE ALL NEW PRO DEALER PLATFORM Pro Dealer Represents a Disruptive New Approach to Automotive Martech that is Built to Deliver More Profit Margin and Lower Waste on EveryTransaction
CONFERENCE OVERVIEW
CONFERENCE Overview. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and auto retail solution providers for a 2.5-day experience, powering professional growth and connections. Digital Dealer 2021 shows will be hybrid events – taking place in person with a virtual component. GUBAGOO RELEASES 2021 REPORT ON TRENDING PHRASES Gubagoo Announcement: Gubagoo – the leading provider of digital retailing, conversational commerce, chat, and messaging solutions for automotive dealerships – has released an analysis of nearly 20 million chat conversations, comparing 2019 and 2020.. The analysis by Gubagoo’s data science team surfaced new phrases never seen before most related to the COVID 19 pandemic and identified DIGITAL RETAILING: PART 1: WHAT IS DIGITAL RETAILING According to Roadster, a digital retailing provider, digital retailing is defined as a way for automotive retailers to “automate every step of the purchase process, from how customers submit their trade-in and credit info to how you communicate and manage the deal jacket.”. Dealer Inspire, another retailing provider refers to their online DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
THE ART OF SERVICE UPSELLING The Art of Service Upselling. While there are many different types of service repairs – warranty, recall, etc. – undoubtedly the king of them all, when it comes to profit, is customer pay repair orders. Of course, getting a customer to pay for that oil change they came in for isn’t difficult at all. HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
THE CONSEQUENCES OF MAKING GOODWILL REPAIRS The Consequences of Making Goodwill Repairs. Many dealerships or manufacturers have a formal or informal policy with respect to “goodwill” or customer satisfaction repairs. Usually dealers perform these repairs because a problem is not covered under warranty, the warranty covering the vehicle has expired, the customer has hadmultiple
DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
TOP FIVE DEALERSHIP OBJECTIVES + SOCIAL MEDIA METRICS TO Author: Kathi Kruse Kathi Kruse is an Automotive Social Media Marketing Expert, Blogger, Speaker, Coach, Author and Founder of Kruse Control Inc. Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for the car business spans a 30-year career managing successful dealerships in Southern California. Kathi is the author of “Automotive Social Business – How to 5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
BEAVER TOYOTA: HOW THEY WENT FROM BANKRUPT TO AMERICA'S Conclusion. The results Beaver Toyota is generating with their data-driven approach are undeniable. When Calavan took over 2 years ago, the dealership was fresh out of bankruptcy and was ranked in the nation’s bottom 10% for both sales and service satisfaction. Today, Beaver Toyota is in the nation’s top 100 for both sales and service DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
TOP FIVE DEALERSHIP OBJECTIVES + SOCIAL MEDIA METRICS TO Author: Kathi Kruse Kathi Kruse is an Automotive Social Media Marketing Expert, Blogger, Speaker, Coach, Author and Founder of Kruse Control Inc. Born in the heart of Los Angeles to a family of “car people”, Kathi’s passion for the car business spans a 30-year career managing successful dealerships in Southern California. Kathi is the author of “Automotive Social Business – How to 5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
BEAVER TOYOTA: HOW THEY WENT FROM BANKRUPT TO AMERICA'S Conclusion. The results Beaver Toyota is generating with their data-driven approach are undeniable. When Calavan took over 2 years ago, the dealership was fresh out of bankruptcy and was ranked in the nation’s bottom 10% for both sales and service satisfaction. Today, Beaver Toyota is in the nation’s top 100 for both sales and service ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
CONFERENCE OVERVIEW
CONFERENCE Overview. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and auto retail solution providers for a 2.5-day experience, powering professional growth and connections. Digital Dealer 2021 shows will be hybrid events – taking place in person with a virtual component. PURECARS ANNOUNCES THE ALL NEW PRO DEALER PLATFORM Pro Dealer Represents a Disruptive New Approach to Automotive Martech that is Built to Deliver More Profit Margin and Lower Waste on EveryTransaction
UNIFIED OFFICE LAUNCHES AUTOMOTIVE DEALER PERFORMANCE Announcement from Unified Office, Inc. Total Connect Now Automotive Performance SuiteTM (TCNAPSTM) Helps Automobile Dealers Dramatically Improve Business Communications, Operations and Customer Service ON DEMAND WEBINARS ARCHIVES Decrypting Streaming Media: A Podcast-Style Discussion. by Digital Dealer | Feb 21, 2021 | On Demand Webinars. REGISTER NOW The first in a new series! After delivering 39 monthly webinars on the Digital Dealer platform, we at C-4 are taking a new approach with Digital Dealer in 2021. While adopting a podcast-styled approach, we’llcontinue
TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DRIVING THE FUTURE: OWNING YOUR USED VEHICLE MARKET Do you have a plan to combat the big guys buying up your trade-ins directly from consumers in this increasingly digital world? In this webinar, industry expert Randy Barone of ACV Auctions will show you how to break away from the pack to own and optimize your used carbusiness.
MASTER THESE 5 SERVICE ADVISOR BEST PRACTICES Here are five best practices that are easy to let slip through the cracks but make a difference in the service experience. 1) Greet every customer. When I visit dealerships, I often see service advisors engrossed in what they’re doing. They’re either running around or have their heads buried in work, while a customer is waiting. DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. THE CONSEQUENCES OF MAKING GOODWILL REPAIRS The Consequences of Making Goodwill Repairs. Many dealerships or manufacturers have a formal or informal policy with respect to “goodwill” or customer satisfaction repairs. Usually dealers perform these repairs because a problem is not covered under warranty, the warranty covering the vehicle has expired, the customer has hadmultiple
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. THE CONSEQUENCES OF MAKING GOODWILL REPAIRS The Consequences of Making Goodwill Repairs. Many dealerships or manufacturers have a formal or informal policy with respect to “goodwill” or customer satisfaction repairs. Usually dealers perform these repairs because a problem is not covered under warranty, the warranty covering the vehicle has expired, the customer has hadmultiple
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
CONFERENCE OVERVIEW
CONFERENCE Overview. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and auto retail solution providers for a 2.5-day experience, powering professional growth and connections. Digital Dealer 2021 shows will be hybrid events – taking place in person with a virtual component. TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
PARTS FOR “DUMMIES” Parts explained for non-parts management. Years ago someone gave me a book called ‘Windows for Dummies.’ It was not designed for ignorant people, but to explain Windows in layman’s terms so that the user could better understand how the system worked. TOP 10 INTERNAL AUDIT TIPS FOR SMALL DEALERSHIP GROUPS AND Misappropriation of assets. Kickbacks. Lapping. “The owner/dealer should shift his/her focus from identifying problems to facilitating organizational betterment, which will in turn create a trickle-down effect”. Top 10 Internal Audit Considerations. All dealerships may benefit from internal audit implementation, and while trusting in an BEAVER TOYOTA: HOW THEY WENT FROM BANKRUPT TO AMERICA'S Conclusion. The results Beaver Toyota is generating with their data-driven approach are undeniable. When Calavan took over 2 years ago, the dealership was fresh out of bankruptcy and was ranked in the nation’s bottom 10% for both sales and service satisfaction. Today, Beaver Toyota is in the nation’s top 100 for both sales and service DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. THE CONSEQUENCES OF MAKING GOODWILL REPAIRS The Consequences of Making Goodwill Repairs. Many dealerships or manufacturers have a formal or informal policy with respect to “goodwill” or customer satisfaction repairs. Usually dealers perform these repairs because a problem is not covered under warranty, the warranty covering the vehicle has expired, the customer has hadmultiple
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
DIGITAL DEALER CONFERENCE & EXPOABOUT DIGITAL DEALERTAMPA ATTENDEEEXHIBITORNEWS & WEBINARSAGENDA SUMMARYHOTEL & TRAVEL Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program andparticipating
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
TAMPA REGISTRATION
Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center June 8-10, 2021 with a virtual component. The agenda features 75+ actionable sessions, impactful keynotes, networking opportunities, and an expo hall full of innovative products and solutions.The show’s integrated platform and mobile app will offer additional content and digital capabilities for DIGITAL DEALER TAMPA JUNE 2021 SESSION SCHEDULE Digital Dealer Tampa – a hybrid event, will take place in-person at the Tampa Convention Center, June 8-10, 2021, with a virtual component. From hybrid options (onsite and online access) to virtual-only participation, there are many ways to learn, network, and be a part of the event! To find sessions available for your pass/participation type, please u se the “Presentation Type”filter
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
WHY IS ACQUIRING USED VEHICLE INVENTORY SO HARD? Why Is Acquiring Used Vehicle Inventory So Hard? Many dealers are suffering from the lack of used vehicle inventory. Consumers are being forced to gravitate to used vehicles for multiple reasons: they are less expensive, plus the manufacturers aren’t pumping out nearly as many new vehicles as they are normally depleting available selection. THE CONSEQUENCES OF MAKING GOODWILL REPAIRS The Consequences of Making Goodwill Repairs. Many dealerships or manufacturers have a formal or informal policy with respect to “goodwill” or customer satisfaction repairs. Usually dealers perform these repairs because a problem is not covered under warranty, the warranty covering the vehicle has expired, the customer has hadmultiple
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
5 QUESTIONS THAT ARE MISSING FROM YOUR F&I CUSTOMER This is really just another way of saying “I bought because I could buy!”. Which means that for them, it was all about the reward. With these customers, they don’t just want to have a great experience, they prefer a V.I.P. experience, and your F&I products can provide it! 3: What about your old vehicle are you most glad to be leaving ADESA ANNOUNCES NEW GENERAL MANAGER FOR ADESA Announces New General Manager for ADESA Nashville. CARMEL, Ind.— ADESA, a business unit of KAR Auction Services (NYSE: KAR), today announced that Harold Chapman, previously general manager of ADESA Kansas City, will lead ADESA Nashville as general manager, effective immediately. “During his time at ADESA Kansas City, Haroldhas proven
ABOUT DIGITAL DEALER Digital Dealer Conference & Expo. The Digital Dealer Conference & Exposition is where top dealers go to stay ahead of the technology curve, delivering the largest variety of industry speakers, peer-to-peer opportunities, and exhibit hall offerings – all carefully designed to impart groundbreaking business strategies foryour dealership.
CONFERENCE OVERVIEW
CONFERENCE Overview. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and auto retail solution providers for a 2.5-day experience, powering professional growth and connections. Digital Dealer 2021 shows will be hybrid events – taking place in person with a virtual component. TAG ATTENDEE LANDING PAGE B Registration Includes: Complete On-Site Access to the Tampa Show (includes the expo hall and full conference program)! The 2.5-day agenda features 75+ sessions, networking receptions, expo hall demos, interactive experiences, breakfasts, and lunches! Virtual All-Access (full use of the integrated virtual platform and mobile app features and content, virtual networking and tools to enhance your MULTIPLY YOUR CAR SALES BY GIVING BUYERS WHAT THEY WANT Take a deep dive into consumer trends and learn what an ideal car shopping experience looks like post-covid. By understanding your buyers, you can solve many common challenges that are preventing sales teams from closing deals, and how changes in the buyer journey can exponentially multiply your sales. Special Offer for all those that attend our webinar - You won't want to miss this AUTOMOTIVE DIGITAL RETAILING POISED FOR SUCCESS IN 2021 Automotive Digital Retailing Poised for Success in 2021. In 2020 the world adopted online shopping to a degree where brick and mortar retail saw a significant shift. According to Adobe Analytics, during the 2020 Black Friday event, online sales increased 22% over the previous year. Even more impressive, the National Retail Federationexpected
DIGITAL DEALER LAS VEGAS 2021 Emerald X, LLC. All Rights Reserved. Privacy Policy | Terms ofUse
HOW TO BECOME A GAME CHANGER! Author: Dave Anderson Dave Anderson, “Mr. Accountability,” is a leading international speaker on personal and corporate performance improvement. The author of 14 books and host of the wildly popular podcast, The Game Changer Life, Dave’s message has impacted leadersin
PARTS FOR “DUMMIES” Parts explained for non-parts management. Years ago someone gave me a book called ‘Windows for Dummies.’ It was not designed for ignorant people, but to explain Windows in layman’s terms so that the user could better understand how the system worked. TOP 10 INTERNAL AUDIT TIPS FOR SMALL DEALERSHIP GROUPS AND Misappropriation of assets. Kickbacks. Lapping. “The owner/dealer should shift his/her focus from identifying problems to facilitating organizational betterment, which will in turn create a trickle-down effect”. Top 10 Internal Audit Considerations. All dealerships may benefit from internal audit implementation, and while trusting in an BEAVER TOYOTA: HOW THEY WENT FROM BANKRUPT TO AMERICA'S Conclusion. The results Beaver Toyota is generating with their data-driven approach are undeniable. When Calavan took over 2 years ago, the dealership was fresh out of bankruptcy and was ranked in the nation’s bottom 10% for both sales and service satisfaction. Today, Beaver Toyota is in the nation’s top 100 for both sales and serviceTAMPA: June 8 - 10
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ABOUT DIGITAL DEALER Digital Dealer supports the automotive community through its educational platforms that foster professional growth, networking, and meaningful connections. Digital Dealer Conference & Expo, held biannually, brings together automotive dealers, OEMs, thought leaders, and solution providers for a 2.5-day experience of exploration, development, and collaboration to bridge critical gaps and curate growth plans. The education continues year-round through its media properties: Dealer Magazine , DigitalDealer.com, and Digital Dealer NOW.
JOIN US FOR A HYBRID EVENT THIS JUNE! Amid the accelerated demand for innovation and to adapt and pivot, what emerged is, Smarter, Faster, Stronger people and businesses. Smarter, Faster, Stronger, our 2021 conference theme will tie into 2021 Digital Dealer events. The next Digital Dealer Conference and Expo will be a hybrid event, held in-person, June 8-10, 2021, in Tampa, FL, with a virtual component. From an integrated online and in-person experience to attending the virtual program and participating exclusively online, there are many ways to take part in Digital Dealer this June! Let’s all join together to reconnect, share insights, and uncover new solutions and ways of operating smarter and faster, to become stronger, both individually and collectively.SHOW OVERVIEW
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How rethinking training strategies improve CRM Utilization Steve Roessler discusses three steps that will help ensure your people, processes, and CRM are working smoothly and effectively. Click the link to read the May/June Dealer Magazine and see Steve in person at Digital Dealer Tampa next week where he'll share how to hyper-personalize your engagement tactics to fast-track customer readiness. #digitaldealer #carsales #cardealership #automotivenews How rethinking training strategies improve CRM Utilization Steve Roessler discusses three steps that will help ensure your people, processes, and CRM are working smoothly and effectively. Click the link to read the May/June Dealer Magazine and see Steve in person at Digital Dealer Tampa next week where he'll share how to hyper-personalize your engagement tactics to fast-track customer readiness. #digitaldealer #carsales #cardealership #automotivenews Did you hear? Good reputation management is foundational to building trust with customers. Make room in your Digital Dealer agenda to check out these exhibitors for the latest in dealer reputation management tools. @dealershiptoolkit @sincro.digital @t.k.m.k.t #digitaldealer #carsales #cardealership #automotivenews Did you hear? Good reputation management is foundational to building trust with customers. Make room in your Digital Dealer agenda to check out these exhibitors for the latest in dealer reputation management tools. @dealershiptoolkit @sincro.digital @t.k.m.k.t #digitaldealer #carsales #cardealership #automotivenews Need help attracting car shoppers to your dealership? Digital Dealer has you covered! Check out Arnold Tijerina’s article, 3 Tips on How to Market & Sell the Cars You Overpaid for - as he lists a step-by-step guide on how to increase traffic and sell more vehicles. Link to the article is in our bio. Expand your knowledge at Arnold's session at Digitial Dealer Tampa, ""$2000 Over Retail at Auction?! How Am I Supposed To Sell That for a Profit?"" #digitaldealer #carsales #cardealership #automotivenews Need help attracting car shoppers to your dealership? Digital Dealer has you covered! Check out Arnold Tijerina’s article, 3 Tips on How to Market & Sell the Cars You Overpaid for - as he lists a step-by-step guide on how to increase traffic and sell more vehicles. Link to the article is in our bio. Expand your knowledge at Arnold's session at Digitial Dealer Tampa, ""$2000 Over Retail at Auction?! How Am I Supposed To Sell That for a Profit?"" #digitaldealer #carsales #cardealership #automotivenews When a customer starts a search, they're starting a journey. Come visit these exhibitor at Digital Dealer Tampa to learn more about why search marketing is crucial to growing your business. @t.k.m.k.t @dealershiptoolkit @sincro.digital When a customer starts a search, they're starting a journey. Come visit these exhibitor at Digital Dealer Tampa to learn more about why search marketing is crucial to growing your business. @t.k.m.k.t @dealershiptoolkit @sincro.digital Register now for Digital Dealer Tampa, a hybrid event, and you'll gain access to the insight and innovation you need to drive your business into the future - no matter where you are. Register now at the link in bio. #digitaldealer #carsales #cardealership #automotivenews Register now for Digital Dealer Tampa, a hybrid event, and you'll gain access to the insight and innovation you need to drive your business into the future - no matter where you are. Register now at the link in bio. #digitaldealer #carsales #cardealership #automotivenews Is your #Facebook Marketing Optimized for the iOS 14 Update? Attend this session to get insider insight from Facebook’s marketing team. Your dealership marketing manager will learn to stay ahead of the curve, sidestep the negative effects of the tricky Apple iOS14 update, and keep your cost per click low! Click the link in our bio to join in. Presented by: Amber Rinn, Digital Marketing Specialist, Jordan Ford #digitaldealer #carsales #cardealership #automotivenews Is your #Facebook Marketing Optimized for the iOS 14 Update? Attend this session to get insider insight from Facebook’s marketing team. Your dealership marketing manager will learn to stay ahead of the curve, sidestep the negative effects of the tricky Apple iOS14 update, and keep your cost per click low! Click the link in our bio to join in. Presented by: Amber Rinn, Digital Marketing Specialist, Jordan Ford #digitaldealer #carsales #cardealership #automotivenews 20 years of experience, with no signs of slowing down. Check out our May/June cover story interview with Sabrina Eskine of Napleton Auto Group! Sabrina talks about her journey through the automotive industry and discusses topics surrounding diversity, problem-solving, and workplace collaboration. To read more about our one-on-one interview with Sabrina, visit the link in our bio. 20 years of experience, with no signs of slowing down. Check out our May/June cover story interview with Sabrina Eskine of Napleton Auto Group! Sabrina talks about her journey through the automotive industry and discusses topics surrounding diversity, problem-solving, and workplace collaboration. To read more about our one-on-one interview with Sabrina, visit the link in our bio. Digital Dealer is connecting you with the experts. Learn how to manage your CRM and DMS solutions at this year's Digital Dealer event. Register now and join the the automotive sale's top minds in Tampa, Florida or virtually from June 8-10. Link to register in bio. @dealerinnovations @callrevu @vincueauto #digitaldealer #carsales #cardealership #automotivenews Digital Dealer is connecting you with the experts. Learn how to manage your CRM and DMS solutions at this year's Digital Dealer event. Register now and join the the automotive sale's top minds in Tampa, Florida or virtually from June 8-10. Link to register in bio. @dealerinnovations @callrevu @vincueauto #digitaldealer #carsales #cardealership #automotivenews Get ready to develop sales and service business for your dealership. Join your peers at Digital Dealer Tampa and make sure to stop by these exhibitor booths that specialize in all things Business Design Center - Tools & Training. Register here now at the link in bio. @__carwars @dealershiptoolkit @vincueauto #digitaldealer #carsales #cardealership#automotivenews
Get ready to develop sales and service business for your dealership. Join your peers at Digital Dealer Tampa and make sure to stop by these exhibitor booths that specialize in all things Business Design Center - Tools & Training. Register here now at the link in bio. @__carwars @dealershiptoolkit @vincueauto #digitaldealer #carsales #cardealership#automotivenews
Keep your A-players motivated! Good human resources management bridges the gap between employee performance and your business goals. Register for this year's Digital Dealer event in Tampa, Florida, and learn to incorporate good HR management into your growing business. Click the link in our bio to register today #digitaldealer #carsales #cardealership #automotivenew Keep your A-players motivated! Good human resources management bridges the gap between employee performance and your business goals. Register for this year's Digital Dealer event in Tampa, Florida, and learn to incorporate good HR management into your growing business. Click the link in our bio to register today #digitaldealer #carsales #cardealership #automotivenew How rethinking training strategies improve CRM Utilization Steve Roessler discusses three steps that will help ensure your people, processes, and CRM are working smoothly and effectively. Click the link to read the May/June Dealer Magazine and see Steve in person at Digital Dealer Tampa next week where he'll share how to hyper-personalize your engagement tactics to fast-track customer readiness. #digitaldealer #carsales #cardealership #automotivenews How rethinking training strategies improve CRM Utilization Steve Roessler discusses three steps that will help ensure your people, processes, and CRM are working smoothly and effectively. Click the link to read the May/June Dealer Magazine and see Steve in person at Digital Dealer Tampa next week where he'll share how to hyper-personalize your engagement tactics to fast-track customer readiness. #digitaldealer #carsales #cardealership #automotivenews Did you hear? Good reputation management is foundational to building trust with customers. Make room in your Digital Dealer agenda to check out these exhibitors for the latest in dealer reputation management tools. @dealershiptoolkit @sincro.digital @t.k.m.k.t #digitaldealer #carsales #cardealership #automotivenews Did you hear? Good reputation management is foundational to building trust with customers. Make room in your Digital Dealer agenda to check out these exhibitors for the latest in dealer reputation management tools. @dealershiptoolkit @sincro.digital @t.k.m.k.t #digitaldealer #carsales #cardealership #automotivenews Need help attracting car shoppers to your dealership? Digital Dealer has you covered! Check out Arnold Tijerina’s article, 3 Tips on How to Market & Sell the Cars You Overpaid for - as he lists a step-by-step guide on how to increase traffic and sell more vehicles. Link to the article is in our bio. Expand your knowledge at Arnold's session at Digitial Dealer Tampa, ""$2000 Over Retail at Auction?! How Am I Supposed To Sell That for a Profit?"" #digitaldealer #carsales #cardealership #automotivenews Need help attracting car shoppers to your dealership? Digital Dealer has you covered! Check out Arnold Tijerina’s article, 3 Tips on How to Market & Sell the Cars You Overpaid for - as he lists a step-by-step guide on how to increase traffic and sell more vehicles. Link to the article is in our bio. Expand your knowledge at Arnold's session at Digitial Dealer Tampa, ""$2000 Over Retail at Auction?! How Am I Supposed To Sell That for a Profit?"" #digitaldealer #carsales #cardealership #automotivenews When a customer starts a search, they're starting a journey. Come visit these exhibitor at Digital Dealer Tampa to learn more about why search marketing is crucial to growing your business. @t.k.m.k.t @dealershiptoolkit @sincro.digital When a customer starts a search, they're starting a journey. Come visit these exhibitor at Digital Dealer Tampa to learn more about why search marketing is crucial to growing your business. @t.k.m.k.t @dealershiptoolkit @sincro.digital Register now for Digital Dealer Tampa, a hybrid event, and you'll gain access to the insight and innovation you need to drive your business into the future - no matter where you are. Register now at the link in bio. #digitaldealer #carsales #cardealership #automotivenews Register now for Digital Dealer Tampa, a hybrid event, and you'll gain access to the insight and innovation you need to drive your business into the future - no matter where you are. Register now at the link in bio. #digitaldealer #carsales #cardealership #automotivenews Is your #Facebook Marketing Optimized for the iOS 14 Update? Attend this session to get insider insight from Facebook’s marketing team. Your dealership marketing manager will learn to stay ahead of the curve, sidestep the negative effects of the tricky Apple iOS14 update, and keep your cost per click low! Click the link in our bio to join in. Presented by: Amber Rinn, Digital Marketing Specialist, Jordan Ford #digitaldealer #carsales #cardealership #automotivenews Is your #Facebook Marketing Optimized for the iOS 14 Update? Attend this session to get insider insight from Facebook’s marketing team. Your dealership marketing manager will learn to stay ahead of the curve, sidestep the negative effects of the tricky Apple iOS14 update, and keep your cost per click low! Click the link in our bio to join in. Presented by: Amber Rinn, Digital Marketing Specialist, Jordan Ford #digitaldealer #carsales #cardealership #automotivenews 20 years of experience, with no signs of slowing down. Check out our May/June cover story interview with Sabrina Eskine of Napleton Auto Group! Sabrina talks about her journey through the automotive industry and discusses topics surrounding diversity, problem-solving, and workplace collaboration. To read more about our one-on-one interview with Sabrina, visit the link in our bio. 20 years of experience, with no signs of slowing down. Check out our May/June cover story interview with Sabrina Eskine of Napleton Auto Group! Sabrina talks about her journey through the automotive industry and discusses topics surrounding diversity, problem-solving, and workplace collaboration. To read more about our one-on-one interview with Sabrina, visit the link in our bio. Digital Dealer is connecting you with the experts. Learn how to manage your CRM and DMS solutions at this year's Digital Dealer event. Register now and join the the automotive sale's top minds in Tampa, Florida or virtually from June 8-10. Link to register in bio. @dealerinnovations @callrevu @vincueauto #digitaldealer #carsales #cardealership #automotivenews Digital Dealer is connecting you with the experts. Learn how to manage your CRM and DMS solutions at this year's Digital Dealer event. Register now and join the the automotive sale's top minds in Tampa, Florida or virtually from June 8-10. Link to register in bio. @dealerinnovations @callrevu @vincueauto #digitaldealer #carsales #cardealership #automotivenews Get ready to develop sales and service business for your dealership. Join your peers at Digital Dealer Tampa and make sure to stop by these exhibitor booths that specialize in all things Business Design Center - Tools & Training. Register here now at the link in bio. @__carwars @dealershiptoolkit @vincueauto #digitaldealer #carsales #cardealership#automotivenews
Get ready to develop sales and service business for your dealership. Join your peers at Digital Dealer Tampa and make sure to stop by these exhibitor booths that specialize in all things Business Design Center - Tools & Training. Register here now at the link in bio. @__carwars @dealershiptoolkit @vincueauto #digitaldealer #carsales #cardealership#automotivenews
Keep your A-players motivated! Good human resources management bridges the gap between employee performance and your business goals. Register for this year's Digital Dealer event in Tampa, Florida, and learn to incorporate good HR management into your growing business. Click the link in our bio to register today #digitaldealer #carsales #cardealership #automotivenew Keep your A-players motivated! Good human resources management bridges the gap between employee performance and your business goals. Register for this year's Digital Dealer event in Tampa, Florida, and learn to incorporate good HR management into your growing business. Click the link in our bio to register today #digitaldealer #carsales #cardealership #automotivenew Register Now for the 2021 Digital Dealer Tampa Show!Register NOW
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