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5 KEY DRIVERS OF CUSTOMER LOYALTY Customers who are engaged, satisfied and loyal: • Spend more per purchase • Repeat purchases more often • Are less price-sensitive • Are more likely to recommend and refer It is for these reasons and many more that a chief aim of every business should be to increase 4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP 4 Ways to Overcome Challenges of Intrapreneurship. Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 As the use of cloud products continues to grow, so has the use of Office 365, and here are a few reasons why: Ease of access. With more users needing to access these applications from anywhere, a cloud-based solution makes sense. Companies that use active directory see the most bang for their buck here because of the seamlessintegration
ETHICAL BEHAVIOR THROUGH SERVANT LEADERSHIP Ethical Behavior Through Servant Leadership. The ultimate definition of the outcome of practicing an ethical approach in business and life is seen when people choose to do the right thing, even when no one else is looking. Ethical challenges come daily to us as humans, and how we handle small situations is often a glimpse into how we handle MITCH GLAESER: FROM RED WAGON TO RED CARPET A 6-year-old boy lugging a red wagon down a suburban sidewalk might seem like a typical occurrence. For Mitch Glaeser, though, the four-wheeled contraption embodied something much more. Brimming with freshly dug elephant ears, this small boy was chasing big dreams. The start to his entrepreneurial successes originated with that wagon anda few leaves.
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Time-Driven Policies – A time-driven policy simply replaces PCs on a fixed schedule (usually every three to four years). This has the highest direct capital costs but is usually most appropriate, particularly when considering servers because of the impact of downtime. This also is the easiest approach for budgeting purposesbecause you can
5 KEY DRIVERS OF CUSTOMER LOYALTY Customers who are engaged, satisfied and loyal: • Spend more per purchase • Repeat purchases more often • Are less price-sensitive • Are more likely to recommend and refer It is for these reasons and many more that a chief aim of every business should be to increase 4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP 4 Ways to Overcome Challenges of Intrapreneurship. Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 As the use of cloud products continues to grow, so has the use of Office 365, and here are a few reasons why: Ease of access. With more users needing to access these applications from anywhere, a cloud-based solution makes sense. Companies that use active directory see the most bang for their buck here because of the seamlessintegration
ETHICAL BEHAVIOR THROUGH SERVANT LEADERSHIP Ethical Behavior Through Servant Leadership. The ultimate definition of the outcome of practicing an ethical approach in business and life is seen when people choose to do the right thing, even when no one else is looking. Ethical challenges come daily to us as humans, and how we handle small situations is often a glimpse into how we handle MITCH GLAESER: FROM RED WAGON TO RED CARPET A 6-year-old boy lugging a red wagon down a suburban sidewalk might seem like a typical occurrence. For Mitch Glaeser, though, the four-wheeled contraption embodied something much more. Brimming with freshly dug elephant ears, this small boy was chasing big dreams. The start to his entrepreneurial successes originated with that wagon anda few leaves.
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
3 WAYS TO MAKE YOUR BUSINESS MORE INNOVATIVE In today’s intensely competitive global economy, innovation has never been more important for business success. Most experts acknowledge that innovation can be the shot in the arm companies need. Yet, how do you create a company that unleashes and capitalizes on innovation? Innovation helps companies adapt and evolve in order to survive and grow. In LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
HOW TO ACHIEVE YOUR GOALS WITHIN A SPECIFIC TIMEFRAME Well, today might be your lucky day because we have gathered five steps that will get you to your goal: Be S.M.A.R.T about your goals. In other words, set specific, measurable, attainable, relevant and time-bound goals. A good example of a S.M.A.R.T goal could be: I want to find a job in Atlanta as a public relations specialist aftergraduating
WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 As the use of cloud products continues to grow, so has the use of Office 365, and here are a few reasons why: Ease of access. With more users needing to access these applications from anywhere, a cloud-based solution makes sense. Companies that use active directory see the most bang for their buck here because of the seamlessintegration
INTRAPRENEURSHIP AND INTERNAL INNOVATION Organizations, both large and small, create marketplace opportunities by jumpstarting and accelerating innovation. To effectively and successfully commercialize innovations, organizations empower their employees to think and act like entrepreneurs. This practice — intrapreneurship — is found in successful organizations that understand the importance of having their teams’ rates of ACCOUNTABILITY AND SALES TEAM EFFECTIVENESS Stephen Covey said, “Accountability breeds response-ability.”. Being accountable means you take the bull by the horns. You make no excuses. You generate answers in good times and in bad. And, you put it down in writing for the good of the company’s goals and for a reminder of your individual goals. So, what does it take to get asales
EVERYTHING RISES AND FALLS ON LEADERSHIP The year was 1924, and 91 years later, every woman has Mrs. Roosevelt to thank. These were leaders who filled a vacuum in a world when most others shouted into the darkness. They were phenomenal, for sure, but they, like us, were only people. Ordinary people doing extraordinary things. This issue’s theme is devoted to that kind of leadership. BOOK REVIEW: SIMON SINEK’S “LEADERS EAT LAST” Simon Sinek, author of “Start with Why,” has written a new book called “Leaders Eat Last.” Sinek casts his net wide to gather information examining the individual and cultural causes of successful business environments and asks, “How did they get that way?” This question takes him to military leaders and individual business owners as he explores the constitutional BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 6 KEYS OF EXTRAORDINARY CUSTOMER SERVICE 1 Communicate your customer service goals to your entire team. Set the bar high and make customer service the key principle of your company, and a core habit of your employees. Imbue into the very DNA of your organization. 2 Define success as “going beyond customersatisfaction to a
LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world HOW TO ACHIEVE YOUR GOALS WITHIN A SPECIFIC TIMEFRAME Well, today might be your lucky day because we have gathered five steps that will get you to your goal: Be S.M.A.R.T about your goals. In other words, set specific, measurable, attainable, relevant and time-bound goals. A good example of a S.M.A.R.T goal could be: I want to find a job in Atlanta as a public relations specialist aftergraduating
WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Time-Driven Policies – A time-driven policy simply replaces PCs on a fixed schedule (usually every three to four years). This has the highest direct capital costs but is usually most appropriate, particularly when considering servers because of the impact of downtime. This also is the easiest approach for budgeting purposesbecause you can
7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY 6. CONTRACT LANGUAGE. Biotech firms enter into a wide variety of contracts with suppliers, vendors, linical trial sites, trial participants and funding agencies which can mandate a vast assortment of coverage concerns. It is imperative that, as a part of the risk management process, those contracts are carefully reviewed from aninsurance
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 6 KEYS OF EXTRAORDINARY CUSTOMER SERVICE 1 Communicate your customer service goals to your entire team. Set the bar high and make customer service the key principle of your company, and a core habit of your employees. Imbue into the very DNA of your organization. 2 Define success as “going beyond customersatisfaction to a
LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world HOW TO ACHIEVE YOUR GOALS WITHIN A SPECIFIC TIMEFRAME Well, today might be your lucky day because we have gathered five steps that will get you to your goal: Be S.M.A.R.T about your goals. In other words, set specific, measurable, attainable, relevant and time-bound goals. A good example of a S.M.A.R.T goal could be: I want to find a job in Atlanta as a public relations specialist aftergraduating
WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Time-Driven Policies – A time-driven policy simply replaces PCs on a fixed schedule (usually every three to four years). This has the highest direct capital costs but is usually most appropriate, particularly when considering servers because of the impact of downtime. This also is the easiest approach for budgeting purposesbecause you can
7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY 6. CONTRACT LANGUAGE. Biotech firms enter into a wide variety of contracts with suppliers, vendors, linical trial sites, trial participants and funding agencies which can mandate a vast assortment of coverage concerns. It is imperative that, as a part of the risk management process, those contracts are carefully reviewed from aninsurance
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY 6. CONTRACT LANGUAGE. Biotech firms enter into a wide variety of contracts with suppliers, vendors, linical trial sites, trial participants and funding agencies which can mandate a vast assortment of coverage concerns. It is imperative that, as a part of the risk management process, those contracts are carefully reviewed from aninsurance
3 WAYS TO MAKE YOUR BUSINESS MORE INNOVATIVE In today’s intensely competitive global economy, innovation has never been more important for business success. Most experts acknowledge that innovation can be the shot in the arm companies need. Yet, how do you create a company that unleashes and capitalizes on innovation? Innovation helps companies adapt and evolve in order to survive and grow. In WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
THE IMPORTANCE OF FIRST IMPRESSIONS… AND 5 WAYS TO MAKE Studies show that first impressions are made within the first 17 seconds of meeting someone new. Fifty-five percent of that impression is based off of appearance, seven percent is based on the words used and 38 percent is based on tone of voice. This means that before we INTRAPRENEURSHIP AND INTERNAL INNOVATION Organizations, both large and small, create marketplace opportunities by jumpstarting and accelerating innovation. To effectively and successfully commercialize innovations, organizations empower their employees to think and act like entrepreneurs. This practice — intrapreneurship — is found in successful organizations that understand the importance of having their teams’ rates of EMPLOYEE THEFT: CORPORATE AMERICA’S DIRTY LITTLE SECRET Research and assessments by the Association of Certified Fraud Examiners estimates 7 percent of a business’ gross revenue is lost to internal theft and/or shrinkage. In my chosen field, the $600-billion restaurant industry, experts estimate that more than $40billion are
7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. EVERYTHING RISES AND FALLS ON LEADERSHIP The year was 1924, and 91 years later, every woman has Mrs. Roosevelt to thank. These were leaders who filled a vacuum in a world when most others shouted into the darkness. They were phenomenal, for sure, but they, like us, were only people. Ordinary people doing extraordinary things. This issue’s theme is devoted to that kind of leadership. WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 As the use of cloud products continues to grow, so has the use of Office 365, and here are a few reasons why: Ease of access. With more users needing to access these applications from anywhere, a cloud-based solution makes sense. Companies that use active directory see the most bang for their buck here because of the seamlessintegration
ETHICAL BEHAVIOR THROUGH SERVANT LEADERSHIP Ethical Behavior Through Servant Leadership. The ultimate definition of the outcome of practicing an ethical approach in business and life is seen when people choose to do the right thing, even when no one else is looking. Ethical challenges come daily to us as humans, and how we handle small situations is often a glimpse into how we handle BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY 6. CONTRACT LANGUAGE. Biotech firms enter into a wide variety of contracts with suppliers, vendors, linical trial sites, trial participants and funding agencies which can mandate a vast assortment of coverage concerns. It is imperative that, as a part of the risk management process, those contracts are carefully reviewed from aninsurance
4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP 4 Ways to Overcome Challenges of Intrapreneurship. Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Time-Driven Policies – A time-driven policy simply replaces PCs on a fixed schedule (usually every three to four years). This has the highest direct capital costs but is usually most appropriate, particularly when considering servers because of the impact of downtime. This also is the easiest approach for budgeting purposesbecause you can
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY 6. CONTRACT LANGUAGE. Biotech firms enter into a wide variety of contracts with suppliers, vendors, linical trial sites, trial participants and funding agencies which can mandate a vast assortment of coverage concerns. It is imperative that, as a part of the risk management process, those contracts are carefully reviewed from aninsurance
4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP 4 Ways to Overcome Challenges of Intrapreneurship. Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Time-Driven Policies – A time-driven policy simply replaces PCs on a fixed schedule (usually every three to four years). This has the highest direct capital costs but is usually most appropriate, particularly when considering servers because of the impact of downtime. This also is the easiest approach for budgeting purposesbecause you can
GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTS A results focus combines strong analytical skills with an intense motivation to move the company forward and solve problems. If a leader was seen as being very strong on results focus, the chance of that leader being seen as a great leader was only 14 percent. A people focus combines attributes like communication, inclusiveness andempathy.
WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 As the use of cloud products continues to grow, so has the use of Office 365, and here are a few reasons why: Ease of access. With more users needing to access these applications from anywhere, a cloud-based solution makes sense. Companies that use active directory see the most bang for their buck here because of the seamlessintegration
6 KEYS OF EXTRAORDINARY CUSTOMER SERVICE 1 Communicate your customer service goals to your entire team. Set the bar high and make customer service the key principle of your company, and a core habit of your employees. Imbue into the very DNA of your organization. 2 Define success as “going beyond customersatisfaction to
ACCOUNTABILITY AND SALES TEAM EFFECTIVENESS Stephen Covey said, “Accountability breeds response-ability.”. Being accountable means you take the bull by the horns. You make no excuses. You generate answers in good times and in bad. And, you put it down in writing for the good of the company’s goals and for a reminder of your individual goals. So, what does it take to get asales
HOW TO ACHIEVE YOUR GOALS WITHIN A SPECIFIC TIMEFRAME Well, today might be your lucky day because we have gathered five steps that will get you to your goal: Be S.M.A.R.T about your goals. In other words, set specific, measurable, attainable, relevant and time-bound goals. A good example of a S.M.A.R.T goal could be: I want to find a job in Atlanta as a public relations specialist aftergraduating
5 KEY DRIVERS OF CUSTOMER LOYALTY Customers who are engaged, satisfied and loyal: • Spend more per purchase • Repeat purchases more often • Are less price-sensitive • Are more likely to recommend and refer It is for these reasons and many more that a chief aim of every business should be to increase MITCH GLAESER: FROM RED WAGON TO RED CARPET A 6-year-old boy lugging a red wagon down a suburban sidewalk might seem like a typical occurrence. For Mitch Glaeser, though, the four-wheeled contraption embodied something much more. Brimming with freshly dug elephant ears, this small boy was chasing big dreams. The start to his entrepreneurial successes originated with that wagon anda few leaves.
YOUNG PROFESSIONALS SPOTLIGHT The choice is whether our demographic will be part of the conversation to influence what Gainesville will look like five, ten, twenty years from now. Groups like the City Commission and the Chamber of Commerce are out there looking for answers to what young professionals want. ACEL can be that resource and that voice for young professionals. WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Surprise expenses for any business owner are the worst. Computer replacement costs often fall into this category of “surprise expense.” But, they don’t need to, and adopting a more strategic approach to technology replacement can save a lot of headache down the road and can help you make every IT dollar you have really count. BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world 7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. ACCOUNTABILITY AND SALES TEAM EFFECTIVENESS Accountability. Who needs it, right? That ugly word that makes us allwork harder, smarter and process just about every aspect of our lives just a little bit easier. WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTSPEOPLE FOCUSED COMPANYTHE FOCUSED LEADER HBRTHE FOCUSED LEADER PDFTHE FOCUSED LEADERSUMMARY
I recently spoke with a good friend of mine whose company is being bought by a private equity firm. The firm’s managers have made it clear that they plan to run the company by spreadsheet. To quote one of them directly, “We don’t care about people; we don’t care about customers; the only thing we RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY Our area is very fortunate to be home to a wide variety of small and large biotechnology fi rms. From a general business perspective, they can be some of the most exciting customers to work with because of the technology they are developing and the potential to 4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially oriented their employees are and by demonstrating the depth of leadership’s commitment to provide the WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Surprise expenses for any business owner are the worst. Computer replacement costs often fall into this category of “surprise expense.” But, they don’t need to, and adopting a more strategic approach to technology replacement can save a lot of headache down the road and can help you make every IT dollar you have really count. GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company CRITICALLY THINKING INNOVATION Invest in critical thinking. It pays good dividends. – Author Unknown Successful innovators think critically and act strategically. Although the ability to solve problems can rely heavily on an innovator’s creativity, a deeper look at the innovation process shows that creativity is one of many variables found in the equation of successful innovation. The innovation 8 STEPS TO BUILDING A CULTURE OF DIVERSITY Every group of people is not alike. This is the beauty of diversity. Creating a workplace for everyone will produce the organization’s best work. Diversity brings great benefits to businesses and organizations. With diversity, an organization is able to reap the rewards of constant innovation and improved decision-making. Like anything else in the business world 7 TIPS FOR WRITING & DELIVERING THE PERFECT SPEECH Mary Moore is an award-winning writer and speaker. A former newspaper reporter and author, Mary is well-versed in composing compelling speeches, articles and essays. For more information on crafting or delivering your best speech, or if you need presentation coaching, contact Mary Moore at or (352) 792-5598. ACCOUNTABILITY AND SALES TEAM EFFECTIVENESS Accountability. Who needs it, right? That ugly word that makes us allwork harder, smarter and process just about every aspect of our lives just a little bit easier. WHAT DOES A GREAT LEADER FOCUS ON: PEOPLE OR RESULTSPEOPLE FOCUSED COMPANYTHE FOCUSED LEADER HBRTHE FOCUSED LEADER PDFTHE FOCUSED LEADERSUMMARY
I recently spoke with a good friend of mine whose company is being bought by a private equity firm. The firm’s managers have made it clear that they plan to run the company by spreadsheet. To quote one of them directly, “We don’t care about people; we don’t care about customers; the only thing we RISK MANAGEMENT CONCERNS FOR THE BIOTECH INDUSTRY Our area is very fortunate to be home to a wide variety of small and large biotechnology fi rms. From a general business perspective, they can be some of the most exciting customers to work with because of the technology they are developing and the potential to 4 WAYS TO OVERCOME CHALLENGES OF INTRAPRENEURSHIP Incubating innovation is the goal of most organizations. To effectively incubate innovations, many organizations turn to intrapreneurship to accelerate the commercialization process. Organizations can quantify the strength of their innovation capabilities by measuring how entrepreneurially oriented their employees are and by demonstrating the depth of leadership’s commitment to provide the WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Surprise expenses for any business owner are the worst. Computer replacement costs often fall into this category of “surprise expense.” But, they don’t need to, and adopting a more strategic approach to technology replacement can save a lot of headache down the road and can help you make every IT dollar you have really count. GRAPHIC BY NIGEL HOLMES Created Date: 2/28/2007 5:04:41 PM BUSINESS MAGAZINE GAINESVILLE IN THE HEART OF FLORIDA Stay informed on business in North Central Florida with our bi-monthly newsletter, featuring articles from Business in Greater Gainesville Magazine, a calendar of noteworthy events and hand-curated content from around the web.. Email Address. First Name. Last Name. Company LEVERAGING TALENT MANAGEMENT STRATEGIES Last year, I was asked to provide a framework for establishing a talent management program. In the article, I focused on the five pillars of a framework and provided key questions organizational leaders should ask themselves when examining their capabilities in these areas. I also attempted to make the case for why talentmanagement needs
WHY COMPANIES ARE CONTINUING TO MOVE TO OFFICE 365 Most of us have comfortably used Microsoft Office products for years, although we usually underutilize them. However, this suite has undergone some significant changes, and many companies are seeing the benefits of the new version of Office. And by new, I mean 2011. That year marked the release of Office 365, Microsoft’s cloud-basedplatform that
HOW TO ACHIEVE YOUR GOALS WITHIN A SPECIFIC TIMEFRAME Goals are what mark the pace of our lives. We live to achieve goals, and whenever we reach one, we work toward another. Whether it is starting a company, building a family, running a half marathon or learning a new language; goals will always make us grow into better versions of ourselves. For this reason, 6 KEYS OF EXTRAORDINARY CUSTOMER SERVICE Customer service is not a department; it is an attitude. Ask any business owner if he provides great customer service, and chances are he will answer – without giving it much thought – yes. Most answers are sincere; some are true. But the reality is that few companies provide outstanding customer service. And while some YOUNG PROFESSIONALS SPOTLIGHT Frank Avery: ACEL President, Executive Director of CareerSource North Central Florida Tell us about yourself. Where are you from? I moved around a lot growing up, but what became the closest thing to “the place where I’m from” is Columbia, South Carolina, where I attended college at the University of South Carolina. ——————————————————— How did you 5 KEY DRIVERS OF CUSTOMER LOYALTY Customers who are engaged, satisfied and loyal: • Spend more per purchase • Repeat purchases more often • Are less price-sensitive • Are more likely to recommend and refer It is for these reasons and many more that a chief aim of every business should be to increase MITCH GLAESER: FROM RED WAGON TO RED CARPET A 6-year-old boy lugging a red wagon down a suburban sidewalk might seem like a typical occurrence. For Mitch Glaeser, though, the four-wheeled contraption embodied something much more. Brimming with freshly dug elephant ears, this small boy was chasing big dreams. The start to his entrepreneurial successes originated with that wagon anda few leaves.
THE SECRET OF CHARISMA: HOW TO ATTRACT LUCK AND CREATE “Can you teach me charisma?” he asked. I was working with a CEO on a consulting project and the more we talked about the importance of building rapport with people, the more interested he became. I was sure I could teach anyone the basics of charisma as long as he or shehad the IQ
WHY YOU NEED A COMPUTER REPLACEMENT SCHEDULE Surprise expenses for any business owner are the worst. Computer replacement costs often fall into this category of “surprise expense.” But, they don’t need to, and adopting a more strategic approach to technology replacement can save a lot of headache down the road and can help you make every IT dollar you have really count. * Click here to add top navigation__
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