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TOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen SENDING, RECEIVING AND READING MMSES Then you will receive an SMS with a password. This allows you to view your MMS online by entering your phone number and password. Note: Enter 32 instead of 0 when you enter your mobile number: So 0486123456 becomes 32486123456. Your MMS remains available on our website for 7 days. Then your MMS will be deleted.MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenTOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen SENDING, RECEIVING AND READING MMSES Then you will receive an SMS with a password. This allows you to view your MMS online by entering your phone number and password. Note: Enter 32 instead of 0 when you enter your mobile number: So 0486123456 becomes 32486123456. Your MMS remains available on our website for 7 days. Then your MMS will be deleted.MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen BASE - SMARTPHONES, MONTHLY PLANS, PREPAID CARDS Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forCUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
MOBILE MONTHLY PLAN BASE UNLIMITED Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for NETWORK - WHY CHOOSE BASE The mobile network of Telenet/BASE has the fastest 4G download speed (average speed in fixed duration data sessions), as measured by BIPT in October 2020. More details on the drive test can be found on Drive test campaign results 2020 - BIPT.INTERNATIONAL
Monthly plans Prepaid cards Smartphones Internet + TV Help. Monthly plans. Prepaid cards. Buy a Prepaid Card Reload your SIM card Extra data. Smartphones Internet + TV. Help. FAQ Contact Points of sale Activate your SIM card International tariffs Configure your device Manage your monthly plan Manage your prepaid card Services. Search. MANAGE YOUR PREPAID CARD Top up any prepaid card in just a few clicks. Click on "Top up online". Enter the GSM number you want to top-up, the top-up amount, your method of payment and make the payment. When you connect via the customer zone, the previous top-up amount and method of payment will appear automatically. You only need to confirm or amend them. HOW CAN I CHECK MY CURRENT MOBILE USAGE? In your customer zone, you can see immediatly how much data you still have and if you have unpaid invoices/bills. By clicking on the circle with your data, you see more details about your usage for the running billing period. You will find information about: the starting date of the next billing period. the status of your call credit.BASE SHOPS
BASE shop: always one close to you. For all your questions or practical advice, do not hesitate to go directly to one of our BASEShops in Belgium.
MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen ACTIVATE SIM CARD ONLINE Make your life easy with the My BASE app. It's super simple to use and offers lots of practical day-to-day ways to monitor your consumption, activate your options, consult and pay your bill and much more. Install the My BASE app.TOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen SENDING, RECEIVING AND READING MMSES Then you will receive an SMS with a password. This allows you to view your MMS online by entering your phone number and password. Note: Enter 32 instead of 0 when you enter your mobile number: So 0486123456 becomes 32486123456. Your MMS remains available on our website for 7 days. Then your MMS will be deleted.MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenTOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen SENDING, RECEIVING AND READING MMSES Then you will receive an SMS with a password. This allows you to view your MMS online by entering your phone number and password. Note: Enter 32 instead of 0 when you enter your mobile number: So 0486123456 becomes 32486123456. Your MMS remains available on our website for 7 days. Then your MMS will be deleted.MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen BASE - SMARTPHONES, MONTHLY PLANS, PREPAID CARDS Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forCUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
MOBILE MONTHLY PLAN BASE UNLIMITED Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for NETWORK - WHY CHOOSE BASE The mobile network of Telenet/BASE has the fastest 4G download speed (average speed in fixed duration data sessions), as measured by BIPT in October 2020. More details on the drive test can be found on Drive test campaign results 2020 - BIPT.INTERNATIONAL
Monthly plans Prepaid cards Smartphones Internet + TV Help. Monthly plans. Prepaid cards. Buy a Prepaid Card Reload your SIM card Extra data. Smartphones Internet + TV. Help. FAQ Contact Points of sale Activate your SIM card International tariffs Configure your device Manage your monthly plan Manage your prepaid card Services. Search. MANAGE YOUR PREPAID CARD Top up any prepaid card in just a few clicks. Click on "Top up online". Enter the GSM number you want to top-up, the top-up amount, your method of payment and make the payment. When you connect via the customer zone, the previous top-up amount and method of payment will appear automatically. You only need to confirm or amend them. HOW CAN I CHECK MY CURRENT MOBILE USAGE? In your customer zone, you can see immediatly how much data you still have and if you have unpaid invoices/bills. By clicking on the circle with your data, you see more details about your usage for the running billing period. You will find information about: the starting date of the next billing period. the status of your call credit.BASE SHOPS
BASE shop: always one close to you. For all your questions or practical advice, do not hesitate to go directly to one of our BASEShops in Belgium.
MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen ACTIVATE SIM CARD ONLINE Make your life easy with the My BASE app. It's super simple to use and offers lots of practical day-to-day ways to monitor your consumption, activate your options, consult and pay your bill and much more. Install the My BASE app.TOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing Tadaam customers (standard or premium). MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us.NEW PREPAID TABLE
Topup for €25. New. € 25. = 100 minutes call credit. + 8 GB mobile data. + Unlimited* calls to BASE. + 5000 SMS. OLD. € 20. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenMY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenTOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing Tadaam customers (standard or premium). MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us.NEW PREPAID TABLE
Topup for €25. New. € 25. = 100 minutes call credit. + 8 GB mobile data. + Unlimited* calls to BASE. + 5000 SMS. OLD. € 20. CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenMY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen BASE - SMARTPHONES, MONTHLY PLANS, PREPAID CARDS Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forCUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
MOBILE MONTHLY PLAN BASE UNLIMITED Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee for NETWORK - WHY CHOOSE BASE The mobile network of Telenet/BASE has the fastest 4G download speed (average speed in fixed duration data sessions), as measured by BIPT in October 2020. More details on the drive test can be found on Drive test campaign results 2020 - BIPT.INTERNATIONAL
Monthly plans Prepaid cards Smartphones Internet + TV Help. Monthly plans. Prepaid cards. Buy a Prepaid Card Reload your SIM card Extra data. Smartphones Internet + TV. Help. FAQ Contact Points of sale Activate your SIM card International tariffs Configure your device Manage your monthly plan Manage your prepaid card Services. Search. MANAGE YOUR PREPAID CARD Top up any prepaid card in just a few clicks. Click on "Top up online". Enter the GSM number you want to top-up, the top-up amount, your method of payment and make the payment. When you connect via the customer zone, the previous top-up amount and method of payment will appear automatically. You only need to confirm or amend them. HOW CAN I CHECK MY CURRENT MOBILE USAGE? In your customer zone, you can see immediatly how much data you still have and if you have unpaid invoices/bills. By clicking on the circle with your data, you see more details about your usage for the running billing period. You will find information about: the starting date of the next billing period. the status of your call credit. HOW CAN I CHANGE OWNERSHIP OF MY NUMBER? Provide us with the completed form ( this document in the event of death) and the requested documents: via the contact page in the customer zone. by post: Telenet Group. BO Admin Support. Liersesteenweg 4. 2800 MECHELEN. If the number you are transferring is a prepaid number, don't send in the form. Instead, you and the transferee must visit aBASE SHOPS
BASE shop: always one close to you. For all your questions or practical advice, do not hesitate to go directly to one of our BASEShops in Belgium.
MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forTOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CARE - BASE
Insure all your devices with CARE. Your smartphone, business tablet, PC or notebook represent a sizeable investment. Get a full warranty and protection against any risk. CARE is available from €3.95/month.
CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenMY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen HUAWEI P30 LITE NEW EDITION BLACK 256 GB SMARTPHONE AS Huawei P30 lite - New Edition 256Gb Triple sensor 48+8+2 Mpx photo with AI and ultra-wide angle. Outstanding image quality. Huawei P30 lite does not selfies lightly with its 32MP sensor. Processor Octa-core with 6 GB RAM and 256GB of internal memory. BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forTOP UP - BASE
Topping up online in 3 steps. 1. Enter the mobile number you want to top up. This can be your own number or someone else's (children, grandparents, friends,). 2. Choose the amount you want to top up and get extra data from € 10. You can top up for as little as €5 (=CUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! Conditions. 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29BASE PREPAID CARDS
Benefit from the prepaid card tariffs and receive free minutes, texts and mobile Internet with every top-up as from € 15. Top up online or via My BASE app and receive 5 GB extra mobile Internet!CARE - BASE
Insure all your devices with CARE. Your smartphone, business tablet, PC or notebook represent a sizeable investment. Get a full warranty and protection against any risk. CARE is available from €3.95/month.
CONTACT US - ASK YOUR QUESTION - BASE 2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenMY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. Mechelen HUAWEI P30 LITE NEW EDITION BLACK 256 GB SMARTPHONE AS Huawei P30 lite - New Edition 256Gb Triple sensor 48+8+2 Mpx photo with AI and ultra-wide angle. Outstanding image quality. Huawei P30 lite does not selfies lightly with its 32MP sensor. Processor Octa-core with 6 GB RAM and 256GB of internal memory. BASE - SMARTPHONES, MONTHLY PLANS, PREPAID CARDS Promotions Based on you 15, 20, 29 and BASE Unlimited. Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions, the customer benefits froms a 50% discount on the monthly subscription fee forCUSTOMER ZONE
What can you manage in the customer zone? Consult the history of your invoices/bills and payments. Change your tariff plan or activate an option in a few simple clicks. + Switch to the electronic invoice/bill, top up someone else's prepaid card, view the details of your mobile phone numbers and their users, adjust your data usagesettings, send
MONTHLY PLANS FOR SMARTPHONES FROM € 15 The promotion is valid based on the current rate plans of €20, €29 and €40 (unlimited) per month. The existing BASE customer will receive a €5 discount on the monthly subscription fee upon activation of the new BASE customer, and this for life. This means that a subscription of €20/month costs €15 per month, a subscription of €29 BASE OFFERS MOBILE, INTERNET AND TV PACKAGE! 5 €/month advantage on the BASE invoice: offer valid for private individuals who are customers of both BASE and TADAAM. Valid for new and existing BASE customers who have a 15 Based on you, a 15 Based on you + Unlimited Calling, a 20 Based on you, a 29 Based on you or a Base Unlimited subscription, and who are also new or existing Tadaam customers (standard or premium). NETWORK - WHY CHOOSE BASE The mobile network of Telenet/BASE has the fastest 4G download speed (average speed in fixed duration data sessions), as measured by BIPT in October 2020. More details on the drive test can be found on Drive test campaign results 2020 - BIPT.CONTACT - BASE
Cookies. This website uses cookies. Cookies not only improve ease-of-use but also make it possible for us to get to know you better. If you accept the recommended cookies, we can optimize your browsing experience based on the information you share with us. HOW CAN I CHECK MY CURRENT MOBILE USAGE? In your customer zone, you can see immediatly how much data you still have and if you have unpaid invoices/bills. By clicking on the circle with your data, you see more details about your usage for the running billing period. You will find information about: the starting date of the next billing period. the status of your call credit.CUSTOMER ZONE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenBASE SHOPS
BASE shop: always one close to you. For all your questions or practical advice, do not hesitate to go directly to one of our BASEShops in Belgium.
MY USAGE - BASE
2021 Telenet Group NV/SA - Liersesteenweg 4, 2800 Mechelen - BTW/TVA BE 0462 925 669 - RPR Antwerpen dept. MechelenTop up
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SMARTPHONES THAT DO WHAT THEY NEED TO DO I want this discount! ACTIVATE YOUR SIM CARDTOP UP ONLINE
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A BASE MONTHLY PLAN, THAT’S UNLIMITED CALLS AND SMS FOR EVERYONE! Unlimited 16 GB 8 GB 3 GBunlimited
UNLIMITED* DATA
Unlimited * calls and textsWEBDEAL -50%
€ 40 /month
€ 20 /month
for 3 months
I want this discountMORE DETAILS
MOST POPULAR
16 GB?
+ DATA JUMP & FREE DATA DAY Unlimited * calls and textsWEBDEAL -50%
€ 29 /month
€ 14,5 /month
for 3 months
I want this discountMORE DETAILS
recommended
8 GB?
+ DATA JUMP & FREE DATA DAY Unlimited * calls and textsWEBDEAL -50%
€ 20 /month
€ 10 /month
for 3 months
I want this discountMORE DETAILS
NEW
3 GB?
+ DATA JUMP & FREE DATA DAY Unlimited * calls and textsWEBDEAL -50%
€ 15 /month
€ 7,5 /month
for 3 months
I want this discountMORE DETAILS
*Offer restricted to normal use as defined here Pay only what you use with BASE 0 CARRYING OVER YOUR LEFTOVER DATA TO THE NEXT MONTH, THAT'S STANDAARDI want this!
CASHBACKS AND MORE
Did you buy a smartphone at BASE and you are eligible for a cashback or a free accessory? Register now for our promotions!More info
NEW!
ADD INTERNET AND TV TO YOUR BASE SUBSCRIPTION, AS FROM€ 50 / MONTH.
Install internet and tv yourself cable-free, that’s easy !More details
SAY HELLO TO THE NEW MY BASE APP! Discover our completely renewed app. We gave it a new design and improved the services. It’s available for iOS and Android. Getting started is a breeze.Take a look!
BECOME BASE? LET'S TAKE CARE OF IT!BASE LIVE CHAT
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* All about a BASE monthly plan * More info about topping up * More info about my BASE bill * SIM card activation * How can I check my usage? * Looking up PUK code Have a different question? See our frequently asked questions.
CONDITIONS
* Offer restricted to NORMAL use as defined here.
€ 100 CASHBACK ON SAMSUNG GALAXY S20 FE Offer valid on participating products purchased between 25/11/2020 and 30/11/2020 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 349 with a BASE monthly plan as from € 29 / month and will receive the € 100 cashback afterwards. To request a reimbursement, customers must register at www.base.be/cashbacks-and-more. Customers must submit this cashback request no later than 30/12/2020 inclusive. PROMOTIONS BASED ON YOU 15, 20, 29 AND BASE UNLIMITED Temporary promotion on BASE subscription of €15/month, € 20/month, € 29/month and BASE Unlimited: offer valid from 05/04/2021 through 31/12/2021. On condition of activation of the above BASE subscriptions , the customer benefits froms a 50% discount on the monthly subscription fee for the first 3 months after activation. Offer reserved for private individuals who do not yet have a BASE subscription; customers with a BASE top-up card who want to switch to a BASE subscription must not have had a BASE subscription for the same mobile number in the 3 months prior to subscription. This offer cannot be used in conjunction with other offers and promotions. DATA JUMP, EXCLUSIVELY FOR BASE: based on a mobile monthly plans comparison made on the 15/01/2020 at the following operators : Mobile Vikings, Orange, Proximus, Scarlet, Telenet, Voo. DISCOUNT ON SMARTPHONES WITH A MONTHLY PLAN AVAILABLE FROM 26/05/2021 UNTIL 27/06/2021 INCLUDED FOR EXISTING BASE CUSTOMERS AND/OR NEW BASE CUSTOMERS. Subject to the activation of a Based on you monthly plan as of the amount mentioned per month, the customer receives the indicated discount on the purchase price of the device, subject to payment by direct debit as well as the acceptance of a 24-month depreciation table. If the customer terminates his monthly plan or switches to a lower tariff plan within the first 24 months, BASE reserves the right to recover the residual value of the discount on the device. Offer limited to one device per activated new monthly plan. Max. 3 ongoing depreciation tables per customer; acceptation of an additional depreciation table is not authorized, unless the residual value of the discount obtained in the context of a previous smartphone promotion is reimbursed (by settlement through the next bill). May not be combined with other offers and promotions. € 50 CASHBACK ON SAMSUNG A12 GALAXY & € 70 CASHBACK ON ONE PLUS NORD N10 Offer valid on participating products purchased between 26/05/2021 and 27/06/2021 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 59 for the Samsung A12 Galaxy with a BASE monthly plan as from € 20/month and will receive the € 50 cashback afterwards or/ and 79€ for the One plus Nord N10 with a BASE monthly plan as from € 29 / month . To request a reimbursement, customers must register at www.base.be/cashbacks-and-more . Customers must submit this cashback request no later than 27/07/2021 inclusive. € 50 CASHBACK ON OPPO A47 4G & € 70 CASHBACK ON SAMSUNG A32 GALAXY 5G Offer valid on participating products purchased between 26/04/2021 and 25/05/2021 inclusive (according to the date on the proof of purchase) or while stocks last. Customers who fulfil the special offer's conditions (see above) must pay € 59 for the Oppo A74 4G with a BASE monthly plan as from € 20 / month and will receive the € 50 cashback afterwards or/ and 79€ for the Samsung A32 5G with a BASE monthly plan as from € 29 / month . To request a reimbursement, customers must register at www.base.be/cashbacks-and-more . Customers must submit this cashback request no later than 25/06/2021 inclusive. SPECIAL CONDITIONS OF YOUR BASED ON YOU Data Jump: Non-used credit of your monthly plan will be carried over to the following month. The next month, you will first consume the unused credit of the previous month. Non-used credit may be carried over for one month only. In the event of a change in tariff plan or termination of the contract, the carried-over credit is not taken into account for pro rata invoicing/refund. The transferred credit expires upon assignment of the agreement by the customer. Unlimited calls to BASE: unlimited number of call minutes to BASE customers. Offer restricted to normal private use, as defined here.
SPECIAL CONDITION FOR OPTION UNLIMITED CALLING Option only available for customers with a Based on you monthly plan. The price of the selected option is automatically added to your invoice each month. By activating this option you enter an open-ended contract which you can cancel at no charge whenever you like. However, you can only activate the option once per invoicing period. Unlimited calling is restricted to normal personal use, as definedhere .
SPECIAL CONDITION FOR OPTION WORLD INTERNET The amount of the selected Internet World option will be automatically added to your invoice each month. The rates are only valid abroad with one of the partner networks.
After you used the MBs data included in your monthly bundle, the amount of data transferred exceeding this volume will be charged perKB at € 0.24/MB.
SPECIAL CONDITIONS BASE UNLIMITED Unlimited* mobile data included in BASE Unlimited: (i) Consumption in Belgium: once the consumption exceeds a volume of 25 GB/month, the customer can continue surfing at a reduced speed of 512 kbps until the next billing period; (ii) Usage in the rest of the EU zone: when consumption exceeds 22 GB/month, the customer can continue to surf at normal speed at € 0.0036 (VAT included) per MB. * Offer restricted to normal personal use as defined in the "Terms and Conditions for normal use in the framework of anunlimited offer".
If you change your BASE Unlimited monthly plan to another BASE monthly plan, you cannot again activate a BASE Unlimited monthly plan for the same mobile number within the same billing period. ***Caution: borrowing money also costs money. Representative example: INSTALMENT SALES at an ANNUAL PERCENTAGE RATE OF CHARGE OF 0% (= FIXED borrowing rate). To finance the purchase of a device at a cash price of € 609, the customer makes an ADVANCE PAYMENT OF € 9 and settles the balance in 24 MONTHLY INSTALMENTS OF € 25. The total amount to be refunded, excluding the advance payment, is € 600. Subject to acceptance by Alpha Credit nv/sa (Rue Ravensteinstraat 60/15, 1000 Brussels – VAT BE 0445.781.316 - BCE 0400 282 277 - RLP Brussels), credit grantor. Telenet Retail BVBA/SPRL (Liersesteenweg 4, 2800 Mechelen – VAT BE 0813 219 195 – RLP Antwerp, division Mechelen - IBAN BE42 2350 3744 6254) acts as credit intermediary (agent in ancillary position).OUR OFFER
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