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marketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less. ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Empower your business to grow across borders with our e-commerce and mail solutions. Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team to find out more. Explore e-PAQ. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less. ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: ABOUT OUR TEAM, MISSION AND VALUES Our vision is to deliver on our promise to make cross-border e-commerce and mail easy and reliable, worldwide. That means we make it easy for you to get your mail, publications and packages out to your customers, wherever they are in the world. We support your e-commerce operation with efficient and dependable delivery andreturns services.
ASENDIA GLOBAL: GLOBAL MARKETING MAIL, BUSINESS MAIL Thousands of businesses choose Asendia's international mail services. From banks, retailers, publishers and telecoms companies to marketing agencies and mail consolidators. We are trusted to deliver mail to their customers around the world, on time and within budget. “Asendia make a real effort to understand our business and themanagement of
GLOBAL 2020: E-COMMERCE REPORT At the end of a year none of us could have predicted, the 2020 Global report explores the wider impact of the coronavirus pandemic on e-commerce; though the sector has seen a worldwide boom with online sales skyrocketing, the full impact of the “covid catapult effect” is yet to be seen. Online retailers have risen to the challenges CUSTOMS CHANGES 2021 OVERVIEW Fill out the form to access your copy of the Customs Changes 2021 Overview. For more detailed information about EU customs laws, VAT and other regulations, contact Asendia. “Through our partnership networks and range of postal and commercial distribution and clearance solutions, Asendia is well-placed to help e-tailers facilitate these changes and remain compliant.” ASENDIA: CONTACT US CUSTOMER SUPPORT Customer Support. If you are looking for a tracking update for a parcel, please use your tracking number on our online portal. Please note, if your parcel is being sent from the USA then you can track your parcel here . If you would like to speak to a member of our customer support team, please select your country and complete ourcontact form.
ASENDIA: ORDER FULFILLMENT CENTRES Asendia offers you an integrated fulfilment and distribution solution in Australia, New Zealand, Singapore, Hong Kong, and across Europe and the USA. We aim to optimise your order fulfilment processes to keep your customer satisfaction high and your costs low, whilst saving you time, so you can grow your business. Contact us to discuss your needs. ASENDIA: FREQUENTLY ASKED QUESTIONS Asendia provides cross border e-commerce and mail solutions for businesses, delivering packets and parcels, business mail, direct mail, and publications to over 220 countries and territories. We offer a complete range of support services too: customs clearance, returns, fulfilment, lettershop, and MEXICO – UPDATE ON POSTAL SERVICES Mexico – Update on postal services. 09 November, 2020. Update. The designated operator of Mexico, Correos de México, asks us to inform other Union member countries and their designated operators that offices of exchange MXMEXB, MXMEXD and MXMEXE continue to be affected by the impact of the COVID-19 pandemic. Furthermore, owing to official PORTUGAL – LIFTING OF LOCKDOWN CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 56/2021 has ended. ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Empower your business to grow across borders with our e-commerce and mail solutions. Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team to find out more. Explore e-PAQ. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less.ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Empower your business to grow across borders with our e-commerce and mail solutions. Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team to find out more. Explore e-PAQ. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less.ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: ABOUT OUR TEAM, MISSION AND VALUES Our vision is to deliver on our promise to make cross-border e-commerce and mail easy and reliable, worldwide. That means we make it easy for you to get your mail, publications and packages out to your customers, wherever they are in the world. We support your e-commerce operation with efficient and dependable delivery andreturns services.
CUSTOMS CHANGES 2021 OVERVIEW Fill out the form to access your copy of the Customs Changes 2021 Overview. For more detailed information about EU customs laws, VAT and other regulations, contact Asendia. “Through our partnership networks and range of postal and commercial distribution and clearance solutions, Asendia is well-placed to help e-tailers facilitate these changes and remain compliant.” ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
ASENDIA: CONTACT US CUSTOMER SUPPORT Customer Support. If you are looking for a tracking update for a parcel, please use your tracking number on our online portal. Please note, if your parcel is being sent from the USA then you can track your parcel here . If you would like to speak to a member of our customer support team, please select your country and complete ourcontact form.
GLOBAL 2020: E-COMMERCE REPORT At the end of a year none of us could have predicted, the 2020 Global report explores the wider impact of the coronavirus pandemic on e-commerce; though the sector has seen a worldwide boom with online sales skyrocketing, the full impact of the “covid catapult effect” is yet to be seen. Online retailers have risen to the challenges ASENDIA: FREQUENTLY ASKED QUESTIONS Asendia provides cross border e-commerce and mail solutions for businesses, delivering packets and parcels, business mail, direct mail, and publications to over 220 countries and territories. We offer a complete range of support services too: customs clearance, returns, fulfilment, lettershop, and PORTUGAL – LIFTING OF LOCKDOWN CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 56/2021 has ended. BRAZIL – DELAYS TO INBOUND MAIL AT CURITIBA INTERNATIONAL Empresa Brasileira de Correios e Telégrafos (ECT), asks us to inform other Union member countries and their designated operators that a number of cases of COVID-19 have been confirmed among operational staff handling inbound letter-post items at the Curitiba international mail processing centre (BRCWB). MEXICO – UPDATE ON POSTAL SERVICES Mexico – Update on postal services. 09 November, 2020. Update. The designated operator of Mexico, Correos de México, asks us to inform other Union member countries and their designated operators that offices of exchange MXMEXB, MXMEXD and MXMEXE continue to be affected by the impact of the COVID-19 pandemic. Furthermore, owing to official ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Empower your business to grow across borders with our e-commerce and mail solutions. Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team to find out more. Explore e-PAQ. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less.ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Empower your business to grow across borders with our e-commerce and mail solutions. Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team to find out more. Explore e-PAQ. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Asendia’s largest subsidiary is in America, it has several mail centres, and helps the Group develop partnerships with leading final-mile delivery providers and customs brokers. So once we transport your mail and parcels into this important region we have the expertise you need to deliver them on time and in the condition youexpect.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Let Asendia help you to choose the right IOSS intermediary. As of 1 July 2021, the EU is implementing a new online portal, the Import One Stop Shop (IOSS), through which e-commerce retailers can declare and pay VAT for distance sales of imported goods valued at €150 or less.ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS e-PAQ Standard and e-PAQ Plus deliver packets and parcels to over 200 countries and territories. e-PAQ Select and e-PAQ Elite are available to all the key e-commerce markets and many emerging markets too. We deliver worldwide but have unique expertise sending packets and parcels to France and Switzerland (as a La Poste and Swiss Postcompany
GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW The introduction of IOSS is part of wider EU VAT reforms which are being implemented from 2021 onwards. Currently, both EU and non-EU e-tailers selling to EU consumers can import goods directly to the consumer (from outside the EU) without paying VAT if the consignment is valued at €22 or below. This is known as the low-valueconsignment VAT
ASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. NEW EU REGULATORY CHANGES 2021: WHO, WHAT, WHY, WHEN? Customs Changes. The VAT low value consignment relief (fo r consignments valued up to €22) is being scrapped, which will mean that all imports of small consignments from suppliers will be subject to VAT as of July 1, 2021. The changes to VAT will ensure EU-based sellers aren’t disadvantaged when dispatching goods within the EUand also
ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
ASENDIA: ABOUT OUR TEAM, MISSION AND VALUES Our vision is to deliver on our promise to make cross-border e-commerce and mail easy and reliable, worldwide. That means we make it easy for you to get your mail, publications and packages out to your customers, wherever they are in the world. We support your e-commerce operation with efficient and dependable delivery andreturns services.
ASENDIA: ORDER FULFILLMENT CENTRES Asendia offers you an integrated fulfilment and distribution solution in Australia, New Zealand, Singapore, Hong Kong, and across Europe and the USA. We aim to optimise your order fulfilment processes to keep your customer satisfaction high and your costs low, whilst saving you time, so you can grow your business. Contact us to discuss your needs. GLOBAL 2020: E-COMMERCE REPORT At the end of a year none of us could have predicted, the 2020 Global report explores the wider impact of the coronavirus pandemic on e-commerce; though the sector has seen a worldwide boom with online sales skyrocketing, the full impact of the “covid catapult effect” is yet to be seen. Online retailers have risen to the challenges CUSTOMS CHANGES 2021 OVERVIEW Fill out the form to access your copy of the Customs Changes 2021 Overview. For more detailed information about EU customs laws, VAT and other regulations, contact Asendia. “Through our partnership networks and range of postal and commercial distribution and clearance solutions, Asendia is well-placed to help e-tailers facilitate these changes and remain compliant.” ASENDIA: CONTACT US CUSTOMER SUPPORT Customer Support. If you are looking for a tracking update for a parcel, please use your tracking number on our online portal. Please note, if your parcel is being sent from the USA then you can track your parcel here . If you would like to speak to a member of our customer support team, please select your country and complete ourcontact form.
ASENDIA: FREQUENTLY ASKED QUESTIONS Asendia provides cross border e-commerce and mail solutions for businesses, delivering packets and parcels, business mail, direct mail, and publications to over 220 countries and territories. We offer a complete range of support services too: customs clearance, returns, fulfilment, lettershop, and BRAZIL – DELAYS TO INBOUND MAIL AT CURITIBA INTERNATIONAL Empresa Brasileira de Correios e Telégrafos (ECT), asks us to inform other Union member countries and their designated operators that a number of cases of COVID-19 have been confirmed among operational staff handling inbound letter-post items at the Curitiba international mail processing centre (BRCWB). PORTUGAL – LIFTING OF LOCKDOWN CTT Correios de Portugal, would like to inform other Union member countries and their designated operators that the lockdown announced in EmIS 56/2021 has ended.ASENDIA IDENTITY
Sign in to Asendia Using single sign on (SSO) E-mail. Sign in ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Asendia empowers your business to grow across borders with our international e-commerce, e-PAQ and mail delivery, tracking and fulfilment solutions. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Asendia provides recommendations for IOSS Intermediaries that suit your business needs. Simply fill out our quick questionnaire and an Asendia representative ASENDIA: CONTACT US CUSTOMER SUPPORT If you are looking for a tracking update for a parcel, please use your tracking number on our online portal.. Please note, if your parcel is being sent from the USA then you can track your parcel here.. If you would like to speak to a member of our customer support team, please select your country and ASENDIA: ORDER FULFILLMENT CENTRES Asendia has order fulfilment centres in Australia, New Zealand and around the world designed to save your business time and to assistwith growth.
ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW From 1 April 2021, businesses can register on the IOSS portal of any EU member state that has published their registration process. If businesses are not based in the EU, they will need to appoint an EU-established IOSS intermediary to fulfil their VAT obligations under the IOSS scheme, unless the seller’s country has signed the VAT mutual assistance agreement with the EU (only Norway at theASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. AUSTRALIA – UPDATE ON INBOUND MAIL Australia Post, asks us to inform other Union member countries and their designated operators that inbound letter-post items are no longer being affected by the COVID-19 pandemic. ASENDIA: INTERNATIONAL E-COMMERCE AND MAIL DELIVERY SOLUTIONSCONTACTABOUT USASENDIA INSIGHTSCASE STUDIESSUSTAINABILITYCAREERS Asendia empowers your business to grow across borders with our international e-commerce, e-PAQ and mail delivery, tracking and fulfilment solutions. ASENDIA: SHIPPING, TRACKING & CUSTOMS CLEARANCE PLATFORMS We aim to make your experience - and your shoppers experience - as frictionless as possible. We provide a shipping platform, tracking platform and customs clearance platform developed by our in-house team. Developing our own technology means we can be flexible to your needs, and adapt to new delivery expectations and regulations quickly. ASENDIA: GLOBAL DIGITAL E-COMMERCE SOLUTIONS Asendia’s mission is to empower online retailers to grow across borders by improving their shopper’s experience. Our international parcel services and fulfilment solutions are at the core of this, but we also offer sophisticated digital e-commerce platforms that can help you sell more to international shoppers on your website and onmarketplaces.
LET ASENDIA HELP YOU TO CHOOSE THE RIGHT IOSS INTERMEDIARY Asendia provides recommendations for IOSS Intermediaries that suit your business needs. Simply fill out our quick questionnaire and an Asendia representative ASENDIA: CONTACT US CUSTOMER SUPPORTASENDIA CHICAGOASENDIA FACILITYASENDIA INTERNATIONALASENDIA SHIPPINGASENDIA USA INCASENDIAUSA INC
If you are looking for a tracking update for a parcel, please use your tracking number on our online portal.. Please note, if your parcel is being sent from the USA then you can track your parcel here.. If you would like to speak to a member of our customer support team, please select your country and ASENDIA: ORDER FULFILLMENT CENTRES Asendia has order fulfilment centres in Australia, New Zealand and around the world designed to save your business time and to assistwith growth.
ASENDIA TRACKING
Welcome to Asendia Tracking Portal! Here you can check the status of your shipments. Asendia Tracking Portal gives you the most up-to-date information and progress regarding your consignment/shipment GET YOUR E-COMMERCE BUSINESS READY FOR IOSS AND THE NEW From 1 April 2021, businesses can register on the IOSS portal of any EU member state that has published their registration process. If businesses are not based in the EU, they will need to appoint an EU-established IOSS intermediary to fulfil their VAT obligations under the IOSS scheme, unless the seller’s country has signed the VAT mutual assistance agreement with the EU (only Norway at theASENDIA: CONTACT US
Asendia Oceania has experienced sales and customer service consultants waiting to hear from businesses just like yours. Contact us today. AUSTRALIA – UPDATE ON INBOUND MAIL Australia Post, asks us to inform other Union member countries and their designated operators that inbound letter-post items are no longer being affected by the COVID-19 pandemic. ASENDIA: ABOUT OUR TEAM, MISSION AND VALUES Launched in 2012 by La Poste and Swiss Post, and with operations across the world, we bring together a wealth of international and local expertise, and a network that ASENDIA: E-COMMERCE AND MAIL DELIVERY TO AND FROM NORTH Key Destinations . The USA and Canada are key destinations for many cross-border e-tailers. They are markets that are well understood, where English is the preferred language, and ASENDIA: ORDER FULFILLMENT CENTRES Asendia has order fulfilment centres in Australia, New Zealand and around the world designed to save your business time and to assistwith growth.
ASENDIA: E-PAQ BY ASENDIA GLOBAL PARCEL AND RETURNS SOLUTIONS Our user-friendly shipping platform. We give you access to Asendia Shipping, our sophisticated, user-friendly, multi-carrier shipping platform which outputs the label you need, to get each parcel to its destination using the service your shopper has chosen. It also manages your parcel data, enabling smooth paperless customs clearance. We can easily integrate Asendia Shipping with your ASENDIA: ALL E-COMMERCE SERVICES e-PAQ is our packet and parcel services are designed for online retailers selling internationally. We don’t just optimize your international delivery costs, we use our expertise and innovations to improve your shopper’s experience, and reduce the time and cost of managing your cross-border deliveries. ASENDIA: FREQUENTLY ASKED QUESTIONS Asendia collects mail and parcels, consolidates them, processes them, manages customs clearance, and then hands them over to carefully chosen final-mile delivery partners in each country, with our technology enabling you to access each service and track shipments. CUSTOMS CHANGES 2021 OVERVIEW Fill out the form to access your copy of the Customs Changes 2021 Overview. For more detailed information about EU customs laws, VAT and other regulations, contact Asendia. “Through our partnership networks and range of postal and commercial distribution and clearance solutions, Asendia is well-placed to help e-tailers facilitate these changes and remain compliant.” ASENDIA: DAP & DDP CUSTOMS CLEARANCE SOLUTIONS & DELIVERY Asendia offers e-commerce businesses customs clearance solutions and transparent prices to accelerate your growth in many markets. ASENDIA: SERVICE UPDATES Asendia is operational and open for business in all our subsidiaries, but are unable to deliver to some destinations where in-country postal and parcel networks have been shut down temporarily or transport routes to the country are not currently available. E-COMMERCE RETAIL CALENDAR 2021: THE DATES THAT SHOULD BE From White Day to Black Friday, Christmas to Kwanza, the calendar year is filled with holidays and events that Fashion and Beauty retailers should be prepared for.* Change Country
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How can we help you? * e-PAQ International parcels & packet services* e-PAQ returns
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OUR INTERNATIONAL PARCEL & PACKET DELIVERY SOLUTION DEVELOPED FOR E-TAILERS OF ALL SIZES SELLING WORLDWIDE.Discover e-PAQ
OUR GLOBAL MAIL SOLUTIONS FOR BUSINESSES SENDING MARKETING MAIL, BUSINESS MAIL AND PUBLICATIONS.Discover Mail
THE WORLD IS YOUR ADDRESS We combine the experience and expertise of our founding companies, La Poste and Swiss Post, to provide international mail, parcel and e-commerce solutions from 17 countries worldwide, and delivering to over 200 destinations.EMPOWER YOUR BUSINESS TO GROW ACROSS BORDERS WITH OUR E-COMMERCE AND
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Asendia provides a wide range of international delivery solutions, with our e-commerce and Mail services at the core of it all. Discover how we can support your business, and then contact one of our team tofind out more.
Explore e-PAQ
SPECIALIST PACKET & PARCEL SERVICES DESIGNED FOR E-TAILERS SELLINGINTERNATIONALLY
Asendia offers you a wide range of international packet and parcel service options and prices. But more than that, we use our expertise and innovations to improve your shopper’s delivery experience, and reduce the time and cost of managing your cross-border deliveries.Explore Mail
WE ARE YOUR INTERNATIONAL MAIL EXPERTS, WITH SOLUTIONS FOR MARKETING MAIL, BUSINESS MAIL AND PUBLICATIONS No-one knows international mail like we do. We offer a range of ultra-reliable and cost-effective postal services to help you reach businesses and consumers worldwide.DELIVERY AND BEYOND
International e-commerce and mail delivery are our core solutions. We also offer many more integrated services to assist your business in succeeding around the world.ALL E-COMMERCE
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THOUSANDS OF BUSINESSES CHOOSE ASENDIA FROM LARGE ESTABLISHED GLOBAL BRANDS TO INNOVATIVE START-UPS LOOKING TO TAKE OFF INTERNATIONALLY. Read our customer success stories PROUD TO BE DIFFERENT ALL OUR DELIVERIES FROM EUROPE ARE CARBON NEUTRAL We're working hard around the world to do more. Our sustainability actions include energy-efficient transport and investment in carbon offsetting projects in partnership with The Woodland Trust and wind farms in India. PROUD TO BE DIFFERENT FLEXIBLE AND INNOVATIVE INTERNATIONAL MAIL AND PARCEL SOLUTIONS Large global postal and parcel businesses are not typically known for their agility, but we’re different. We regularly find bespoke solutions to customer’s challenges and have won awards for it. Our recent acquisitions of eshopworld, wnDirect and Globegistics are fantastic examples of our commitment to expand and enhance servicesfor our customers.
PROUD TO BE DIFFERENT WE REALLY KNOW INTERNATIONAL MARKETS. WE LIVE IN THEM! We are not just a supplier of international parcel and mail services, we have operations in 17 countries with thousands of employees and partners who live and breathe their markets. They understand local consumer trends, whether that’s their online shopping habits and delivery expectations, or their feelings about receiving direct mail marketing campaigns.❮ ❯
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3 June, 2021
E-CREATOR: YOUR PERSONALIZED E-COMMERCE GUIDE WE ARE HAPPY TO ANNOUNCE THE LAUNCH OF OUR E-CREATOR - A TOOL WHERE YOU CAN CREATE YOUR OWN PERSONALIZED E-COMMERCE GUIDE.1 June, 2021
GET YOUR COPY OF THE LATEST UK E-COMMERCE COUNTRY REPORT IN PARTNERSHIP WITH ASENDIA, RETAILX HAS PUBLISHED THE UK E-COMMERCE COUNTRY REPORT - ESSENTIAL READING FOR ANY E-TAILER WHO WANTS TO…26 May, 2021
LISTEN TO THE 5 THINGS YOU NEED TO KNOW ABOUT THE CURRENT STATE OF… ASENDIA'S EXPERT RENAUD MARLIÈRE JOINS THE DISCUSSION IN AN ALL-ENCOMPASSING OVERVIEW OF THE CURRENT STATE AND FUTURE DIRECTIONOF…
Read the latest Insights by Asendia EMPOWERING YOUR BUSINESS TO GROW ACROSS BORDERS WITH OUR E-COMMERCE &MAIL SOLUTIONS
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