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REDUCE CHURN
Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel. Use machine learning and AI to identify churn in real-time. Offer intelligent experiences to address customer needs in the moment. Increase customer retention and profitability within months. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ALTERIAN REAL-TIME CX Alterian Real-Time CXCREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign and ALTERIAN REAL-TIME CUSTOMER EXPERIENCE SOFTWARE Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: Rapid time-to-value. Simple adoption. Real-time insights to action. Alterian received the highest scores possible in the criteria ofREDUCE CHURN
Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel. Use machine learning and AI to identify churn in real-time. Offer intelligent experiences to address customer needs in the moment. Increase customer retention and profitability within months. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ALTERIAN REAL-TIME CX Alterian Real-Time CXCREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign andALTERIAN ACADEMY
Alterian’s Academy brings you product training online so you can control where, when, and how you complete your learning. ARTICLES AND INSIGHTS 3 Ways Real-Time CX Can Reduce Costs. Under pressure to reduce costs and operate more efficiently. There is a way to do this whilst maintaining a great Customer Experience. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. MAKE CUSTOMER EXPERIENCE FLY BY BRINGING CX STRATEGY AND Their CX strategy specialists have a proven methodology for delivering successful digital transformation projects to clients globally. ekino specialise in delivering omnichannel communication, customer experience and technology services and solutions. Combine data, technology, and design to deliver meaningful experiences that transform businesses. GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how ALTERIAN REAL-TIME CX Alterian Real-Time CX CREATING GLOBAL VARIABLES Default Value: The possible values can be derived from a database column or you can manually enter a list of choices: Database: Click into the column field and select the required column. You can also drag in a column from the Database Explorer.QUICK TOTALS
Quick Totals. This report offers summary reporting across a large number of Creatives and actions. It is most useful for reporting on the results of large marketing campaigns. Note: some native mobile applications, such as Yahoo and the MSN family, utilise proxies when serving email content. This may mean that the user environmental,platform
SHARED ELEMENTS
Shared Elements. Shared Elements allows you to view shared variables, events and look-up tables that are used across multiple Contents. Click on the relevant tab to view a list of the shared elements.CREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign and ALTERIAN REAL-TIME CUSTOMER EXPERIENCE SOFTWARE Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: Rapid time-to-value. Simple adoption. Real-time insights to action. Alterian received the highest scores possible in the criteria ofREDUCE CHURN
Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel. Use machine learning and AI to identify churn in real-time. Offer intelligent experiences to address customer needs in the moment. Increase customer retention and profitability within months. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ALTERIAN REAL-TIME CX Alterian Real-Time CXCREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign and ALTERIAN REAL-TIME CUSTOMER EXPERIENCE SOFTWARE Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: Rapid time-to-value. Simple adoption. Real-time insights to action. Alterian received the highest scores possible in the criteria ofREDUCE CHURN
Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel. Use machine learning and AI to identify churn in real-time. Offer intelligent experiences to address customer needs in the moment. Increase customer retention and profitability within months. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ALTERIAN REAL-TIME CX Alterian Real-Time CXCREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign andALTERIAN ACADEMY
Alterian’s Academy brings you product training online so you can control where, when, and how you complete your learning. ARTICLES AND INSIGHTS 3 Ways Real-Time CX Can Reduce Costs. Under pressure to reduce costs and operate more efficiently. There is a way to do this whilst maintaining a great Customer Experience. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. MAKE CUSTOMER EXPERIENCE FLY BY BRINGING CX STRATEGY AND Their CX strategy specialists have a proven methodology for delivering successful digital transformation projects to clients globally. ekino specialise in delivering omnichannel communication, customer experience and technology services and solutions. Combine data, technology, and design to deliver meaningful experiences that transform businesses. GDC FORMS INTRODUCTION Introduction. GDC stands for General Data Capture. These forms allow you to easily collect and update data in your recipient database. Data submitted in these forms is added to a user defined list in Email Manager.. To create the GDC forms, HTML forms are imported through the Campaign Builder's HTML import wizard, then by adding a few simple commands into your form you tell Email Manager how ALTERIAN REAL-TIME CX Alterian Real-Time CX CREATING GLOBAL VARIABLES Default Value: The possible values can be derived from a database column or you can manually enter a list of choices: Database: Click into the column field and select the required column. You can also drag in a column from the Database Explorer.QUICK TOTALS
Quick Totals. This report offers summary reporting across a large number of Creatives and actions. It is most useful for reporting on the results of large marketing campaigns. Note: some native mobile applications, such as Yahoo and the MSN family, utilise proxies when serving email content. This may mean that the user environmental,platform
SHARED ELEMENTS
Shared Elements. Shared Elements allows you to view shared variables, events and look-up tables that are used across multiple Contents. Click on the relevant tab to view a list of the shared elements.CREATING A GDC FORM
Creating a GDC Form. When creating a form to be used with Email Manager it is easier to begin by building the full HTML first, without any of the GDC elements. For example: Once the HTML form has been created ensure you have created your Campaign and ALTERIAN REAL-TIME CUSTOMER EXPERIENCE SOFTWARE Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: Rapid time-to-value. Simple adoption. Real-time insights to action. Alterian received the highest scores possible in the criteria of ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page.EMAIL MANAGER 6.3.6
6.3.6.5 : Released 19 November 2019. Email Manager 6.3.6.5 is a service release.. This release includes two enhancements as well as a number of internal changes. Important Upgrade Considerations WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM CAMPAIGN MANAGER AND ENGINE SECURITY Campaign Manager and Engine Security. Campaign Manager can map users to Engine users to restrict what tables, columns, and rows users have access to within the system.. Restricting columns, rows, and tables means that the tables and columns will not be available within the Data Explorer pane (for exceptions to the rule see examples 3 and 4 below) and Users cannot open documents that contains CREATING GLOBAL VARIABLES Default Value: The possible values can be derived from a database column or you can manually enter a list of choices: Database: Click into the column field and select the required column. You can also drag in a column from the Database Explorer. ALTERIAN REAL-TIME CX Alterian Real-Time CX CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ALTERIAN REAL-TIME CUSTOMER EXPERIENCE SOFTWARE Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: Rapid time-to-value. Simple adoption. Real-time insights to action. Alterian received the highest scores possible in the criteria of ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page.EMAIL MANAGER 6.3.6
6.3.6.5 : Released 19 November 2019. Email Manager 6.3.6.5 is a service release.. This release includes two enhancements as well as a number of internal changes. Important Upgrade Considerations WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATION Campaign Manager provides a full suite of software tools that allow you to perform analytics, segmentation and campaign execution across millions of prospects and customers. It allows you to deliver coordinated campaigns to ensure your customers receive appropriate and relevant messages. Campaign Manager consists of the followingapplications
ADDING ADDITIONAL ENGINE SERVERS Adding Additional Engine Servers. Add additional Engine servers to an existing Campaign Manager installation.. Procedure Ensure that the new Engine server complies with the pre-requisites for Engine servers described in the Installation Guide or Upgrade Guide depending on whether you have installed or upgraded to Campaign Manager.; A standalone Engine installer (Engine.exe) can be taken from WELCOME TO THE CAMPAIGN MANAGER DOCUMENTATIONSEE MORE ON CM.HELP.ALTERIAN.COM CAMPAIGN MANAGER AND ENGINE SECURITY Campaign Manager and Engine Security. Campaign Manager can map users to Engine users to restrict what tables, columns, and rows users have access to within the system.. Restricting columns, rows, and tables means that the tables and columns will not be available within the Data Explorer pane (for exceptions to the rule see examples 3 and 4 below) and Users cannot open documents that contains CREATING GLOBAL VARIABLES Default Value: The possible values can be derived from a database column or you can manually enter a list of choices: Database: Click into the column field and select the required column. You can also drag in a column from the Database Explorer. ALTERIAN REAL-TIME CX Alterian Real-Time CX CREATING OUTPUT FILES FROM SCRATCH Creating Output Files From Scratch. A File Output is a file of fields that is output to an FTP site. Use File Output elements to define the output file's location, format and the fields that are mapped to it.. This topic describes how to create new export definitions from scratch in a File Output element. ABOUT ALTERIAN'S LEADING REAL-TIME CX PLATFORM Our leading real-time CX platform enables brands to fully understand and act upon their consumers’ interactions with them, gathering relevant data from multiple touchpoints and recommending next best actions. Key features of Alterian’s leading Real-time CustomerALTERIAN ACADEMY
Alterian’s Academy brings you product training online so you can control where, when, and how you complete your learning. REAL-TIME CUSTOMER EXPERIENCE PLATFORM Alterian’s Real-Time CX Platform is designed to deliver sub 100 millisecond decisions for clients even during their busiest periods. Taking advantage of the latest technology and cloud infrastructure, it runs all day, every day, with no downtime – just like customers. When traffic is high, the system expands to deliver the same speed andCAMPAIGN MANAGEMENT
Alterian Email Manager Integration (Optional) Campaign Manager has its own feature-rich ESP that is directly integrated with your Insights Data Environment, giving you the unique ability to not only create standalone email campaigns and embed them into trigger and real-time campaigns from the same tool, but also to see email response data in minutes rather than hours or days. RAPID DIGITAL TRANSFORMATION The Alterian CX platform is designed to turbo-charge your existing technology, so no need to rip and replace to have rapid digitaltransformation.
REDUCE CHURN
Alterian is a Forrester Leader that identifies churn in the moment and powers real-time journeys that save customers across every channel. Use machine learning and AI to identify churn in real-time. Offer intelligent experiences to address customer needs in the moment. Increase customer retention and profitability within months. ALTERIAN PRODUCT HELP Current help version will Support both CM 6.3.x and CX 6.5.x versions. The AMS (Alterian Marketing Suite) help is supplied with the product. For further assistance, contact our support desk | For information on Alterian products, visit our home page. ALTERIAN REAL-TIME CX Alterian Real-Time CX CAMPAIGN MANAGER 6.0 DOCUMENT HOME Campaign Manager Product Help. Using Campaign Manager: ImplementingCampaign Manager
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RAPID JOURNEY AI
Alterian‘s easy and fast journey analytics package, Rapid Journey AI accelerates the understanding of your customer’s true journeybehavior.
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WE ARE A LEADER
THE FORRESTER WAVETM: JOURNEY ORCHESTRATION PLATFORMS 2020DOWNLOAD REPORT
RAPID JOURNEY AI
Alterian‘s easy and fast journey analytics package, Rapid Journey AI accelerates the understanding of your customer’s true journeybehavior.
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WE ARE A LEADER
THE FORRESTER WAVETM: JOURNEY ORCHESTRATION PLATFORMS 2020DOWNLOAD REPORT
RAPID JOURNEY AI
Alterian‘s easy and fast journey analytics package, Rapid Journey AI accelerates the understanding of your customer’s true journeybehavior.
LEARN MORE
FORRESTER WAVE LEADER 2020 Alterian named as a leader in the Journey Orchestration Waveâ„¢, Q2 2020 as a vendor delivering real-time personalization, offers and next steps in the journey. According to the report, Alterian focuses on: * Rapid time-to-value* Simple adoption
* Real-time insights to action Alterian received the highest scores possible in the criteria of Journey Orchestration, Visualization, Client Experience, Usability, and the Commercial Model.Download Report
ALTERIAN REAL-TIME CXBEYOND MARKETING
Create a seamless experience for every customer in real-time and at every touchpoint by connecting all your operational, sales, service and marketing channels. REAL-TIME ORCHESTRATION Alterian syncs up all the moving parts of your business and allows you to think, act, and evolve in real-time to deliver consistent customer experience across channels. AI & MACHINE LEARNING Armed with the knowledge of ‘what was’ and ‘what is’, the Alterian CX Real-Time platform then turns insights into action to predict ‘what could be’ with AI & Machine Learning.See how it works
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