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HIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
4 USER ADOPTION STRATEGIES TO HELP EMPLOYEES EMBRACE NEW TECH User Adoption Strategy #1: Turn your new tech launch into an event. While there are several movies that attempt to tell the Steve Jobs’ story, most of what’s shown is debatable hearsay. What isn’t debatable is that he was a master at getting people excited about adopting new technology. Jobs was a leader who loved to promote theuse of
RECOMMENDED TV AUDIO SETTINGS (ALL BRANDS) Recommended TV Audio Settings (all brands) Your TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for the most popular TV manufacturers (Panasonic, Philips, Samsung, Sharp, Sony, Vizio). Please note: The following settings mayor
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound: PANASONIC - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! A.I. Sound: Menu → Audio → Advanced Audio → Set to Low. Surround: Menu → Audio → Advanced Audio → Set to Off. Distance to Wall: VIZIO - RECOMMENDED TV AUDIO SETTINGS Vizio - Recommended TV Audio Settings. Your Vizio TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for most Vizio TVs. Please note: The following settings may or may not be found on your particular model of TV.SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selectingHIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
4 USER ADOPTION STRATEGIES TO HELP EMPLOYEES EMBRACE NEW TECH User Adoption Strategy #1: Turn your new tech launch into an event. While there are several movies that attempt to tell the Steve Jobs’ story, most of what’s shown is debatable hearsay. What isn’t debatable is that he was a master at getting people excited about adopting new technology. Jobs was a leader who loved to promote theuse of
RECOMMENDED TV AUDIO SETTINGS (ALL BRANDS) Recommended TV Audio Settings (all brands) Your TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for the most popular TV manufacturers (Panasonic, Philips, Samsung, Sharp, Sony, Vizio). Please note: The following settings mayor
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound: PANASONIC - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! A.I. Sound: Menu → Audio → Advanced Audio → Set to Low. Surround: Menu → Audio → Advanced Audio → Set to Off. Distance to Wall: VIZIO - RECOMMENDED TV AUDIO SETTINGS Vizio - Recommended TV Audio Settings. Your Vizio TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for most Vizio TVs. Please note: The following settings may or may not be found on your particular model of TV.SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selectingVIDEO CONFERENCING
Video Conferencing For Meeting Rooms. Intelligent meeting rooms require a modern approach. Combining HD video and industry-leading audio powered by Dolby Voice®, Highfive’s video conferencing solutions for meeting rooms are purpose-built to deliver exceptional, “like you’re there” experiences. Setup of any Highfive kit takesless than
CONTACT - HIGHFIVE
Have a question? Then, contact us! We'd love to hear from you. Call us at (844) 464-4445, and email us at sales@highfive.com orhelp@highfive.com.
4 USER ADOPTION STRATEGIES TO HELP EMPLOYEES EMBRACE NEW TECH User Adoption Strategy #1: Turn your new tech launch into an event. While there are several movies that attempt to tell the Steve Jobs’ story, most of what’s shown is debatable hearsay. What isn’t debatable is that he was a master at getting people excited about adopting new technology. Jobs was a leader who loved to promote theuse of
THE ADVANTAGES OF "NO MEETING" DAYS The Advantage of “No Meeting” Days. Chances are, you have too many meetings. Atlassian found that on average, 31 hours are spent in unproductive meetings a month (and that’s per person!). In a summary of this and other studies on the Hubspot blog, the list of side effects is pretty disheartening and includes lost productivity andwasted
DIAGNOSE YOUR NETWORK WITH PING, TRACEROUTE, AND SPEEDTEST When you have network issues and want to look for where the specific source might be, three tools are useful. Ping: A tool to measure time between one networked device and another.; Traceroute: A tool to display the amount of links between one networked device and another.; Speedtest: One of the free tools that estimates your actual bandwidth to and from your Internet service provider. HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol. CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
TROUBLESHOOTING BY ERROR MESSAGE Are you getting the most out of your video conferencing? LEARN MORE. Copyright 2020 Highfive Technologies, Inc. All rights reserved.SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting SONY - RECOMMENDED TV AUDIO SETTINGS Sony - Recommended TV Audio Settings. Your Sony TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for most Sony TVs. Please note: The following settings may or may not be found on your particular model of TV. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVE Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to VIRTUAL BACKGROUNDS: USING SNAP CAMERA WITH HIGHFIVE Snap Camera is a virtual camera software. When you open the Snap Camera app, Highfive is able to detect Snap Camera as another camera option on your computer. When you choose a "Lens" (video background or filter) in the Snap Camera app, it will also apply to your Snap Camera feed in Highfive, too. There are many fun and ridiculous filters inHIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. 3 REASONS TO TRY AN ALWAYS-ON VIDEO PORTAL Drive greater connections, efficiency, and knowledge sharing with a live, always-on video feed . Using an always-on video portal (a.k.a. live video streaming) at the workplace is a trend that has become quite popular across a broad array of industries, from industrial and HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
ALLOW HIGHFIVE TO USE YOUR CAMERA AND MICROPHONE Microsoft Edge (latest version) In order to use Highfive in your web browser, you will need to allow Highfive to access your camera and microphone, even if you only plan on listening or watching. The pop-up notification below appears the first time you go to a Highfive meeting link. Click Allow to continue and join your meeting:SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVE Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to VIRTUAL BACKGROUNDS: USING SNAP CAMERA WITH HIGHFIVE Snap Camera is a virtual camera software. When you open the Snap Camera app, Highfive is able to detect Snap Camera as another camera option on your computer. When you choose a "Lens" (video background or filter) in the Snap Camera app, it will also apply to your Snap Camera feed in Highfive, too. There are many fun and ridiculous filters inHIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. 3 REASONS TO TRY AN ALWAYS-ON VIDEO PORTAL Drive greater connections, efficiency, and knowledge sharing with a live, always-on video feed . Using an always-on video portal (a.k.a. live video streaming) at the workplace is a trend that has become quite popular across a broad array of industries, from industrial and HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
ALLOW HIGHFIVE TO USE YOUR CAMERA AND MICROPHONE Microsoft Edge (latest version) In order to use Highfive in your web browser, you will need to allow Highfive to access your camera and microphone, even if you only plan on listening or watching. The pop-up notification below appears the first time you go to a Highfive meeting link. Click Allow to continue and join your meeting:SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. NEW TO HIGHFIVE? START HERE. Just click the "Join as a Guest" button instead. (You only need to sign in if your company is using Highfive internally.) Sometimes, you may need to go back and click the meeting link a second time. You can then choose to join the call as a guest, without signing in. Highfive will walk you through setting up your camera, microphone, andspeakers.
RESELLER AGREEMENT
Highfive simplifies business collaboration with a video conferencing platform designed to make meetings awesome. With Highfive there are no cables, dongles, app downloads or remote controls. Instead, it’s a modern, all-in-one solution with sleek hardware and integrated cloud-based conferencing software that makes screen sharing, video conferencing, web conferencing, and audio conferencing 5 BODY LANGUAGE TIPS FOR BETTER VIDEO CONFERENCES Carol Kinsey Goman, author of “The Nonverbal Advantage: Body Language at Work” recommends people in a video conference, “Sit up straight, put both feet on the floor, then take a deep breath and exhale through your mouth to relax your neck and throat.”. By sitting taller, your image will take up more space on the screen andyour voice
CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
WINDOWS: UNABLE TO DETECT CAMERA AND MICROPHONE In Windows, access to the camera can be blocked if access to the microphone is blocked. The permissions can be set systemwide or for specific applications. and the setting may be updated by Windows without notification that the privacy and security settings for the microphone were changed. OFFICE 365 AND LARGE LISTS OF ROOM RESOURCES Step 1: Create Resource Lists. The room lists need to be created before assigning rooms to the list. This template shows how to start your lists. New-DistributionGroup -Name "Building 100" -RoomList. New-DistributionGroup -Name "Building 200" -RoomList. "Building 100" is the name of a room list being created, so use whatever works foryour site
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound: PANASONIC - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! A.I. Sound: Menu → Audio → Advanced Audio → Set to Low. Surround: Menu → Audio → Advanced Audio → Set to Off. Distance to Wall: SCHEDULE A HIGHFIVE MEETING: OUTLOOK CALENDAR Create a new calendar event. Steps on how to do this can be found on the Microsoft Support Site. Fill out the event Details and invite any attendees. Click on the Highfive icon in the toolbar ribbon at the top of the page. A new Highfive panel will open on the right side of the page. Click Add meeting link. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVE Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to VIRTUAL BACKGROUNDS: USING SNAP CAMERA WITH HIGHFIVE Snap Camera is a virtual camera software. When you open the Snap Camera app, Highfive is able to detect Snap Camera as another camera option on your computer. When you choose a "Lens" (video background or filter) in the Snap Camera app, it will also apply to your Snap Camera feed in Highfive, too. There are many fun and ridiculous filters inHIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. 3 REASONS TO TRY AN ALWAYS-ON VIDEO PORTAL Drive greater connections, efficiency, and knowledge sharing with a live, always-on video feed . Using an always-on video portal (a.k.a. live video streaming) at the workplace is a trend that has become quite popular across a broad array of industries, from industrial and HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
ALLOW HIGHFIVE TO USE YOUR CAMERA AND MICROPHONE Microsoft Edge (latest version) In order to use Highfive in your web browser, you will need to allow Highfive to access your camera and microphone, even if you only plan on listening or watching. The pop-up notification below appears the first time you go to a Highfive meeting link. Click Allow to continue and join your meeting:SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVE Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to VIRTUAL BACKGROUNDS: USING SNAP CAMERA WITH HIGHFIVE Snap Camera is a virtual camera software. When you open the Snap Camera app, Highfive is able to detect Snap Camera as another camera option on your computer. When you choose a "Lens" (video background or filter) in the Snap Camera app, it will also apply to your Snap Camera feed in Highfive, too. There are many fun and ridiculous filters inHIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. 3 REASONS TO TRY AN ALWAYS-ON VIDEO PORTAL Drive greater connections, efficiency, and knowledge sharing with a live, always-on video feed . Using an always-on video portal (a.k.a. live video streaming) at the workplace is a trend that has become quite popular across a broad array of industries, from industrial and HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
ALLOW HIGHFIVE TO USE YOUR CAMERA AND MICROPHONE Microsoft Edge (latest version) In order to use Highfive in your web browser, you will need to allow Highfive to access your camera and microphone, even if you only plan on listening or watching. The pop-up notification below appears the first time you go to a Highfive meeting link. Click Allow to continue and join your meeting:SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. NEW TO HIGHFIVE? START HERE. Just click the "Join as a Guest" button instead. (You only need to sign in if your company is using Highfive internally.) Sometimes, you may need to go back and click the meeting link a second time. You can then choose to join the call as a guest, without signing in. Highfive will walk you through setting up your camera, microphone, andspeakers.
RESELLER AGREEMENT
Highfive simplifies business collaboration with a video conferencing platform designed to make meetings awesome. With Highfive there are no cables, dongles, app downloads or remote controls. Instead, it’s a modern, all-in-one solution with sleek hardware and integrated cloud-based conferencing software that makes screen sharing, video conferencing, web conferencing, and audio conferencing 5 BODY LANGUAGE TIPS FOR BETTER VIDEO CONFERENCES Carol Kinsey Goman, author of “The Nonverbal Advantage: Body Language at Work” recommends people in a video conference, “Sit up straight, put both feet on the floor, then take a deep breath and exhale through your mouth to relax your neck and throat.”. By sitting taller, your image will take up more space on the screen andyour voice
CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
WINDOWS: UNABLE TO DETECT CAMERA AND MICROPHONE In Windows, access to the camera can be blocked if access to the microphone is blocked. The permissions can be set systemwide or for specific applications. and the setting may be updated by Windows without notification that the privacy and security settings for the microphone were changed. OFFICE 365 AND LARGE LISTS OF ROOM RESOURCES Step 1: Create Resource Lists. The room lists need to be created before assigning rooms to the list. This template shows how to start your lists. New-DistributionGroup -Name "Building 100" -RoomList. New-DistributionGroup -Name "Building 200" -RoomList. "Building 100" is the name of a room list being created, so use whatever works foryour site
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound: PANASONIC - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! A.I. Sound: Menu → Audio → Advanced Audio → Set to Low. Surround: Menu → Audio → Advanced Audio → Set to Off. Distance to Wall: SCHEDULE A HIGHFIVE MEETING: OUTLOOK CALENDAR Create a new calendar event. Steps on how to do this can be found on the Microsoft Support Site. Fill out the event Details and invite any attendees. Click on the Highfive icon in the toolbar ribbon at the top of the page. A new Highfive panel will open on the right side of the page. Click Add meeting link.VIDEO CONFERENCING
Video Conferencing For Meeting Rooms. Intelligent meeting rooms require a modern approach. Combining HD video and industry-leading audio powered by Dolby Voice®, Highfive’s video conferencing solutions for meeting rooms are purpose-built to deliver exceptional, “like you’re there” experiences. Setup of any Highfive kit takesless than
HIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVEBEST FITNESS BUSINESSES TO STARTBUSINESS EXERCISES FOR STUDENTS Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to NETWORK AND DEVICE REQUIREMENTS FOR HIGHFIVE Highfive conference room devices: Minimum 2.5 Mbps uplink and 4.5 Mbps downlink available to each device. Personal computers: Minimum 1 Mbps uplink and 4.5 Mbps downlink, recommended 2.5 Mbps uplink and 4.5 Mbps downlink available. Mobile devices: Minimum 1 Mbps uplink and downlink, recommended 2 Mbps uplink and downlink available. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
RECOMMENDED TV AUDIO SETTINGS (ALL BRANDS) Recommended TV Audio Settings (all brands) Your TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for the most popular TV manufacturers (Panasonic, Philips, Samsung, Sharp, Sony, Vizio). Please note: The following settings mayor
CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound:VIDEO CONFERENCING
Video Conferencing For Meeting Rooms. Intelligent meeting rooms require a modern approach. Combining HD video and industry-leading audio powered by Dolby Voice®, Highfive’s video conferencing solutions for meeting rooms are purpose-built to deliver exceptional, “like you’re there” experiences. Setup of any Highfive kit takesless than
HIGHFIVE
Highfive makes your meetings awesome with insanely simple video conferencing designed for your meeting rooms, featuring video conferencing hardware and software built together. INSTALL THE HIGHFIVE DESKTOP APPLICATION On Mac OS X: Open the downloaded Highfive Installer.dmg file. Click Open when alerted that the installer is “an application downloaded from the internet”. Run the Highfive Installer to begin the installation process. Highfive! Once the installation is complete, you will have the option to open the Highfive app. HIGHFIVE CALL CONTROLS AND FEATURES Share Screen: Open the screen sharing controls. Click here for details. Record Meeting: Start recording your call. Click here for details. Group Chat: Toggle the Group Chat box. Click here for details. Move to TV: Move the meeting from your computer to your Highfive camera. Leave Meeting: Exit the meeting. If you're connectedto your Highfive
NAMING EXERCISES FOR BUSINESSES OR PRODUCTS HIGHFIVEBEST FITNESS BUSINESSES TO STARTBUSINESS EXERCISES FOR STUDENTS Exercise #4: Competitive Namescape. While I think great companies and products should focus more on their customers than on their competitors, it never hurts to keep an eye on the competition. Your name should standout in a crowd. Use the competitive names cape to NETWORK AND DEVICE REQUIREMENTS FOR HIGHFIVE Highfive conference room devices: Minimum 2.5 Mbps uplink and 4.5 Mbps downlink available to each device. Personal computers: Minimum 1 Mbps uplink and 4.5 Mbps downlink, recommended 2.5 Mbps uplink and 4.5 Mbps downlink available. Mobile devices: Minimum 1 Mbps uplink and downlink, recommended 2 Mbps uplink and downlink available. RECOMMENDED TV PICTURE SETTINGS (ALL BRANDS) Backlight: Whatever is comfortable, but usually at 100% for daytime use. Adjusting this will not detoriate picture quality. Contrast: 100%. Brightness: 50%. Color: 50%. Hue: 0%. Gamma: 2.2 (or 0 if the TV doesn’t have it in a range of 1.8-2.9 but uses whole numbersinstead)
RECOMMENDED TV AUDIO SETTINGS (ALL BRANDS) Recommended TV Audio Settings (all brands) Your TV may come with many great features and enhancements to help process the sound that you hear. This article will show you what we have found to be the optimal setting for the most popular TV manufacturers (Panasonic, Philips, Samsung, Sharp, Sony, Vizio). Please note: The following settings mayor
CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
SAMSUNG - RECOMMENDED TV AUDIO SETTINGS We recommend that you take a look at the settings on your TV and then locate it on this list. If you have a sound setting that isn't on this list, please let us know so we can update our list! Sound Mode: Menu → Sound → Sound Mode → Set to Standard. Sound Settings: Menu → Sound → Sound Effect → Set to Standard. Virtual Sound: NEW TO HIGHFIVE? START HERE. Just click the "Join as a Guest" button instead. (You only need to sign in if your company is using Highfive internally.) Sometimes, you may need to go back and click the meeting link a second time. You can then choose to join the call as a guest, without signing in. Highfive will walk you through setting up your camera, microphone, andspeakers.
8 STEPS FOR AVOIDING GROUPTHINK Why is Groupthink Bad? Groupthink is a tricky concept. Irving Janis, a social psychologist credited as the first to develop the idea, defined it as a “psychological phenomenon in which people strive for consensus within a group.”At first Janis’ take on groupthink doesn’t seem so bad. After all, isn’t the point of meeting to gather folks together to come to an agreed upon decision THE VALUE OF PROVIDING LUNCH FOR EMPLOYEES The Value of Providing Lunch for Employees. Catered lunches/providing lunch for employees at the office are more popular than ever before. 10 years ago companies like Google and Apple pioneered the idea of free lunch with their lunch facility for employees. Today many companies, including small startups, have added free food to theirlist of
HIGHFIVE SUCCESS CENTER Some of our most common questions. How to Join a Highfive Meeting. Troubleshooting Video Quality Issues. Network and Device Requirements for Highfive. Highfive Call Controls and Features. How to Start a Highfive Video Call. Schedule a Highfive Meeting. CAMERA ISSUES: OTHERS CAN'T SEE ME! Make sure your camera is enabled in the Highfive app by checking the “Enable/Disable Camera” button. Move your mouse over your self-view and click the settings cog to see your audio and video devices. Click the camera and verify that the one selected is the one you are intending to use. If you see "3D" or "Infrared (IR)" cameralisted
SCHEDULE A HIGHFIVE MEETING Schedule a Highfive meeting by following the steps provided at the top of this article and set the event as repeating/recurring in your calendaring application. If you already have a recurring meeting on your calendar all you need to do is insert a Highfive meeting link into the event's description or location. HOW VANITY AFFECTS VIDEO COMMUNICATION Video conferencing, at face value. Some of the most common hang-ups that folks had on-camera were their hair (35 percent), facial expression (39 percent), teeth (24 percent), bags under their eyes (24 percent) and double chin (22 percent). And that’s just a few of the top answers — respondents weighed in with a wide range of thingsthey
HIGHFIVE HARDWARE SETUP WITH PROJECTORS Can we use our Highfive device with a projector? Generally, we do not recommend using Highfive with a projector. Highfive can work with a projector that has an HDMI input and supports 720p-1080p. Although, we do not necessarily recommend this because of issues like audio latency, poor quality from the projector speaker, and darker ambient lighting in projector rooms. HIGHFIVE MEETING RECORDING Click the Record Meeting button located in the bottom-middle of the Highfive window. This will begin recording audio and video from your call. A notification will appear at the bottom of the window for all participants, letting everyone know the meeting is being recorded. To stop recording, click the Recording button with the stop symbol.SCREEN SHARING
Description This issue applies to all Mac users who are running macOS Catalina (10.15) and are using the following browsers to join meetings: Google Chrome (version 77 or below) After selecting Breaking News: Highfive Acquired by DialpadRead Press Release* Why Highfive
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More than ever we are living in a digitally connected, remote world. And more than ever, clear business communications are vital to sustaining our livelihoods during these challenging times, creating unprecedented demand for video conferencing. Which means your digital transformation strategy and business continuity planning never take a day off. So while you’re trying to meet the needs of a remote workforce today while planning for tomorrow, one thing is clear: When it comes to video conferencing, everyone wants easy, quality and sustainability. Highfive is here to help.REQUEST DEMO
FULL STACK CONFERENCING Highfive is a robust suite of audio conferencing, web conferencing and meeting room solutions ideally suited for small- to medium-size businesses. Our full stack of conferencing solutions are an enabler of your ongoing digital transformation and business continuity planning. For businesses worldwide, we’re improving business communications and collaboration by connecting people and delivering the businessoutcomes you want.
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THE CLOUD
Simplifying business communication and collaboration starts with making our software insanely easy to use. Highfive’s video stack is built on WebRTC and runs on AWS hyperscale cloud. That means Highfive is ready when you are…wherever you are…whichever device you’reon.
CHECK OUT OUR SOFTWAREWEB CONFERENCING
Our award-winning web conferencing software is browser-based, connecting teams with high-definition video and audio conferencing services. With just a single click, meetings always start on time. And since there are no software downloads, pin codes or dial-in numbers, you’re saving time and money. Based on per user, our Starter plan brings together flexibility and affordability. Starter is the perfect plan for small businesses wanting to easily connect and collaborate on their own terms. With our modern Advanced and Premier plans, we’ve reimagined the traditional host model to meet the advanced collaboration needs of your business. With Advanced and Premier, everyone across the entire company gets access to Highfive, including a robust suite of collaboration tools. All for a highly affordable, predictable flat fee that beats the competition every time.SEE OFFERS
VIDEO CONFERENCING FOR MEETING ROOMS Intelligent meeting rooms require a modern approach. Combining HD video and industry-leading audio powered by Dolby Voice®, Highfive’s video conferencing solutions for meeting rooms are purpose-built to deliver exceptional, “like you’re there” experiences. Setup of any Highfive kit takes less than 15 minutes. Nowthat’s smart!
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SECURITY IS ALWAYS TOPOF MIND
Because Highfive is built on open standards, our products and services provide secure business continuity. Using WebRTC communications protocols, AWS, and Google Cloud Platform, Highfive provides our valued customers with industry-leading security practices and compliance, along with on-site security at AWS and Google data centers worldwide. With all Highfive data fully encrypted, your meetings are safe and secure. And you don’t have to worry about unwanted visitors “bombing” your meetings or Highfive sharing your data with anythird parties.
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THE HIGHFIVE EXPERIENCE UNLIMITED USERS, MEETINGS & MINUTES Everyone else says it, but we mean it. Starting with no app downloads or pin codes, Highfive is built to actually start meetings on time.LEARN MORE
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Admins love how Highfive’s all-in-one solution reduces IT headaches usually associated with video conferencing solutions.LEARN MORE
MEETINGS FEEL LIKE EVERYONE IS IN THE ROOM With HD cameras and industry-leading audio powered by Dolby Voice, remote attendees no longer feel like second class citizens.LEARN MORE
THE HIGHFIVE EXPERIENCE UNLIMITED USERS, MEETINGS & MINUTES Everyone else says it, but we mean it. Starting with no app downloads or pin codes, Highfive is built to actually start meetings on time.LEARN MORE
LIGHTWEIGHT SETUP
& MANAGEMENT
Admins love how Highfive’s all-in-one solution reduces IT headaches usually associated with video conferencing solutions.LEARN MORE
MEETINGS FEEL LIKE EVERYONE IS IN THE ROOM With HD cameras and industry-leading audio powered by Dolby Voice, remote attendees no longer feel like second class citizens.LEARN MORE
AWARD-WINNING
VIDEO CONFERENCING
Highfive leads the way in simplifying business collaboration, delivering immersive video conferencing experiences to help our customers fill their empty meeting rooms and get their best work done. We’re proud to say that TMCnet has recognized our technology with the 2019 Communications Solutions Product of the Year Award.View all Awards
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COVID Crisis: Highfive's video conferencing security positionVIDEO
Agent of Disruption: Watch Highfive’s Secret Agent Use Our Great Tech to Stop Bad Guys GET STARTED WITH SIMPLIFIED VIDEO CONFERENCING Try our software and meeting room hardware.*Work Email
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HARDWARE
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