HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find out

more.

CONTACT US - ENERGEX Fax: 07 3025 8301 +61 7 3025 8301 (overseas) Mailing: Energex Limited GPO Box 1461 Brisbane QLD 4001. Office: 26 Reddacliff Street Newstead QLD 4006. Opening hours: Monday to Friday 7:00am to 5:30pm. Energex is the trading name of Energex Limited. ABN: 40 078 849 055. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is due

to be read.

GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals for

contestable work.

NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.

PORTALS - ENERGEX

Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

CURRENT CONSULTATIONS Current consultations. Establishing and upgrading powerlines, substations and other network infrastructure is vital to ensuring we provide a reliable electricity supply to our customers. Before committing to this type of work, third parties are invited to offer alternative non-network solutions. Below is a list of projects that we

are currently

CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.

QECM AND QEMM

General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find out

more.

CONTACT US - ENERGEX Fax: 07 3025 8301 +61 7 3025 8301 (overseas) Mailing: Energex Limited GPO Box 1461 Brisbane QLD 4001. Office: 26 Reddacliff Street Newstead QLD 4006. Opening hours: Monday to Friday 7:00am to 5:30pm. Energex is the trading name of Energex Limited. ABN: 40 078 849 055. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is due

to be read.

GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals for

contestable work.

NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff.

PORTALS - ENERGEX

Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

CURRENT CONSULTATIONS Current consultations. Establishing and upgrading powerlines, substations and other network infrastructure is vital to ensuring we provide a reliable electricity supply to our customers. Before committing to this type of work, third parties are invited to offer alternative non-network solutions. Below is a list of projects that we

are currently

CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.

QECM AND QEMM

General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest level

POWER OUTAGES

Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal and

Network Tariff

APPRENTICESHIPS

Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. REMOVE YOUR CONNECTION For a comprehensive list of charges, see our latest Network Tariff Tables on our Pricing Publications webpage.. Important information. You may be at risk of electrocution if building demolition or removal is started without our written confirmation that the network connection has been removed.. If you'd like to check on the progress, contact your electricity retailer or you can call us on 13 PREVIOUS ANNUAL REPORTS Company reports, charters & plans. Annual reports from previous years are available below. You might also be interested in our current company reports. Document name. Published. Annual Report 2010-11. 3.6

MB. 10 Jul 2016.

SOLAR PV FAQS

4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly? WORKING ON ROOFS AND IN CEILING SPACES Title: Working on roofs and in ceiling spaces Author: ROSS Subject: A fact sheet guide to health and safety for workers and companies involved in working on roofs and in ceiling spaces, such as those installing cabling, solar panels or aerials. ENERGY QUEENSLAND UNION COLLECTIVE AGREEMENT 2017 FWCA 6760 2 The Agreement is approved in accordance with s.54 of the Act and will operate from 25 December 2017. The nominal expiry date of the Agreement is 1 March 2021. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find out

more.

GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals for

contestable work.

POWER OUTAGES

Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is due

to be read.

ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

APPRENTICESHIPS

Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that your

form

CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.

QECM AND QEMM

General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. HOME - ENERGEXHOMECONTRACTORS & SERVICE PROVIDERSABOUT USCONTACT USCUSTOMER SELF SERVICE Created with Raphaël 2.1.4. 1750 0 5500 1750 megawatts. Find out

more.

GUIDELINES AND MANUALS Guidelines and manuals. Guidelines, manuals, resources and information for design and construction of subdivisions, NLP2 public lighting and Large Customer Connections infrastructure. Listed below are the main policies, guidelines, standards, specifications, forms and manuals for

contestable work.

POWER OUTAGES

Power Outages. There are many reasons why you might experience a power outage in your area – from planned maintenance on the network to unexpected outages due to severe weather, car accidents, high winds, hot weather, wildlife or technical issues. NETWORK TARIFF GUIDE 2020-2021 Energex’s 2020-21 Network Tariff Guide 5 2. Assigning and reassigning customers to network tariff classes and tariffs This chapter sets out Energex’s procedures for assigning new customers2 to a default network tariff and for reassigning existing customers to alternative NUOS tariff. SUBMIT A SELF-METER READ Or you can submit a self-meter read via Customer Self Service and ask your electricity retailer to adjust your bill. There's a guide on our website on how to read your meter. If you own a dog, you can register to receive SMS and/or email alerts 24 hours before your meter is due

to be read.

ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

APPRENTICESHIPS

Applications are now closed. Our next apprenticeships intake will be advertised around August 2021 to commence early 2022. This will include our Electrician, Communications Technician, Distribution Linesperson , and Underground Cable Jointer apprenticeships and will be located across the state. AUTHORISED PERSON REQUEST FORM Authorised person request form. To request approval for an Authorised Person (Electrical) or Authorised Person (Non-Electrical), please complete the form below. All applicants must possess the required competencies outlined in the form below to work near our electricity network. Once submitted, you'll receive a confirmation email that your

form

CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g.

QECM AND QEMM

General Enquiries 13 12 53 13 12 53 For general enquiries, call from 7:00am to 5.00pm Monday - Friday, or call after hours for planned interruption enquiries. CONTACT US - ENERGEX Contact Us. If you have questions, comments or need additional information about or from us, we’d be happy to hear from you. We aim to provide the highest level ELECTRICAL PARTNERS PORTAL Electrical Partners Portal. The portal is a quick and easy way to manage your work requests and includes many great features. You can submit the following on the Portal: Enquiries for Supply Availability, Asset Relocation, Point of Attachment, Large Customer Connection, EG of more than 30kW. Email our Energex Portal Team for any Portal

enquiries.

PORTALS - ENERGEX

Customer Self Service. Submit Network Connection Applications, report no power, faulty street lights, trees growing in powerlines, submit a self-meter read and claim a reward on Positive Payback Program. THE SOUTH EAST QUEENSLAND ELECTRICITY NETWORK The South East Queensland electricity network. Our electricity distribution network spans more than 25,000 square kilometres throughout South East Queensland. This includes the dynamic growth regions of Brisbane, Ipswich, Gold Coast and Sunshine Coast. In the past 10 years the population has dramatically increased in these

areas, leading to a

RESIDENTIAL TARIFFS AND PRICES Residential tariffs and prices. Network tariffs and charges are part of the electricity costs you see on your power bill. The network electricity tariffs below are available to our residential customers. For network charges, please refer to our latest Pricing Proposal and

Network Tariff

OUTAGE FINDER

Outage Finder map. Our interactive map assists you in finding information about your power supply. Find out if the power is scheduled to be turned off in your area for

CAREERS - ENERGEX

Careers. Our roles. Electrical tradespeople. Electrical tradesperson FAQs. Overhead linesperson. Underground cable jointer. Electrical fitter mechanic. Planning and CONNECTION POLICY 2020-2025 Energex Connection Policy 2020-2025 3 • making alterations to existing connections where those existing connections are no longer able to meet customers’ requirements, e.g. increasing the number of phases that supply a

CONNECTION CHARGES

Connection charges. What we charge for customer connection services is controlled by the Australian Energy Regulator (AER) 1. Customer connection services include new connections, changing an existing connection, and the ongoing connection and supply of electricity to your premises. The AER has classified our regulated distribution

services

SOLAR PV FAQS

4 Solar PV Technical Queries Question: Energex has approved the installation of the solar photovoltaic (PV) system so who is responsible for making sure my PV system works properly?

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