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PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50. ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.STOP SERVICE
Stop Service. Transfer Service. Report Streetlight Out. Request Joint Pole Use. Interconnections. Generation Interconnection. Transmission Interconnection (Wholesale Customers) New Construction. ElectricService Standards.
POWER WISE | CLECO
Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign up START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area, REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50. ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.STOP SERVICE
Stop Service. Transfer Service. Report Streetlight Out. Request Joint Pole Use. Interconnections. Generation Interconnection. Transmission Interconnection (Wholesale Customers) New Construction. ElectricService Standards.
POWER WISE | CLECO
Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign up START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area, REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50. CLECO SHARES UTILITY ASSISTANCE INFORMATION WITH CUSTOMERS The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.APPLY | CLECO
Apply. Cleco has served as one of Louisiana’s largest employers since 1935. Today, the company has nearly 1,500 diverse employees across the state dedicated to safe operations, delivery of reliable power, economic development and charitable giving. In 2016, Cleco was sold to a group of private investors led by Macquarie Infrastructureand
EMERGENCY RENTAL & UTILITY ASSISTANCE PROGRAM Customers who meet the eligibility requirements for the U.S. Treasury Emergency Rental Assistance Program being administered by the State of Louisiana can receive assistance paying past-due and current utility bills and some late fees dating back as far as April 1, 2020. DOLET HILLS POWER STATION Dolet Hills Power Station sits on a 30,000-acre site and went into operation in 1986. It generates 650 megawatts of electricity using lignite, a type of coal mined in DeSoto and Red River parishes. It is the only plant in the state fueled by lignite. Dolet Hills is co-owned by Cleco Power and AEP-SWEPCO. Cleco Power operates the plant and owns half, 325 megawatts, of the plant's generating BIG CAJUN I POWER STATION Big Cajun I is located on 117 acres along the Mississippi in Jarreau, Louisiana. The site has two steam-turbine units and two simple-cycle combustion turbine units. The steam units began commercial operation in the summer of 1972 and consist of low Nox burners and flue gas recirculating fans installed in 2016 for emission control. The combustion turbines began commercial operations in 2001 PROGRAM YEAR 7 ( ^PY7 Revised December 2020 Although Cleco has summarized key Program changes and requirements here, it is the Project Sponsor’s responsibility to review this Program Manual and each document referenced herein in its entirety prior to START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area, COTTONWOOD POWER STATION Cottonwood is located near the Sabine River in East Texas. The plant consists of four highly efficient natural gas-fueled combined-cycle units capable of powering more than one million homes. Cottonwood began commercial operations in December 2003 and was designed and built with environmentally and operationally advanced technologiesavailable.
CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. BIG CAJUN I POWER STATION Big Cajun I is located on 117 acres along the Mississippi in Jarreau, Louisiana. The site has two steam-turbine units and two simple-cycle combustion turbine units. The steam units began commercial operation in the summer of 1972 and consist of low Nox burners and flue gas recirculating fans installed in 2016 for emission control. The combustion turbines began commercial operations in 2001 ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. BIG CAJUN I POWER STATION Big Cajun I is located on 117 acres along the Mississippi in Jarreau, Louisiana. The site has two steam-turbine units and two simple-cycle combustion turbine units. The steam units began commercial operation in the summer of 1972 and consist of low Nox burners and flue gas recirculating fans installed in 2016 for emission control. The combustion turbines began commercial operations in 2001 ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. RATES, BILLING & PAYMENT The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
EMERGENCY RENTAL & UTILITY ASSISTANCE PROGRAM Customers who meet the eligibility requirements for the U.S. Treasury Emergency Rental Assistance Program being administered by the State of Louisiana can receive assistance paying past-due and current utility bills and some late fees dating back as far as April 1, 2020. CLECO SHARES UTILITY ASSISTANCE INFORMATION WITH CUSTOMERS The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.CUSTOMER SERVICE
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.APPLY | CLECO
Apply. Cleco has served as one of Louisiana’s largest employers since 1935. Today, the company has nearly 1,500 diverse employees across the state dedicated to safe operations, delivery of reliable power, economic development and charitable giving. In 2016, Cleco was sold to a group of private investors led by Macquarie Infrastructureand
CAREERS | CLECO
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.POWER WISE | CLECO
Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign up DOLET HILLS POWER STATION Dolet Hills Power Station sits on a 30,000-acre site and went into operation in 1986. It generates 650 megawatts of electricity using lignite, a type of coal mined in DeSoto and Red River parishes. It is the only plant in the state fueled by lignite. Dolet Hills is co-owned by Cleco Power and AEP-SWEPCO. Cleco Power operates the plant and owns half, 325 megawatts, of the plant's generating BIG CAJUN II POWER STATION Big Cajun II, Louisiana’s first coal-fired station, is located on a 2,000-acre site near the Mississippi River in New Roads, LA. Units 1 and 3 are coal-fired units generating 580 megawatts each. Unit 2 was converted from coal to natural gas in 2015 and generates 570 megawatts. The conversion sharply reduced emissions of sulfur, mercury, nitrogen oxide and particulate matter. CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. BIG CAJUN I POWER STATION Big Cajun I is located on 117 acres along the Mississippi in Jarreau, Louisiana. The site has two steam-turbine units and two simple-cycle combustion turbine units. The steam units began commercial operation in the summer of 1972 and consist of low Nox burners and flue gas recirculating fans installed in 2016 for emission control. The combustion turbines began commercial operations in 2001 ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.MYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. BIG CAJUN I POWER STATION Big Cajun I is located on 117 acres along the Mississippi in Jarreau, Louisiana. The site has two steam-turbine units and two simple-cycle combustion turbine units. The steam units began commercial operation in the summer of 1972 and consist of low Nox burners and flue gas recirculating fans installed in 2016 for emission control. The combustion turbines began commercial operations in 2001 ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. RATES, BILLING & PAYMENT The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
EMERGENCY RENTAL & UTILITY ASSISTANCE PROGRAM Customers who meet the eligibility requirements for the U.S. Treasury Emergency Rental Assistance Program being administered by the State of Louisiana can receive assistance paying past-due and current utility bills and some late fees dating back as far as April 1, 2020. CLECO SHARES UTILITY ASSISTANCE INFORMATION WITH CUSTOMERS The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.CUSTOMER SERVICE
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.APPLY | CLECO
Apply. Cleco has served as one of Louisiana’s largest employers since 1935. Today, the company has nearly 1,500 diverse employees across the state dedicated to safe operations, delivery of reliable power, economic development and charitable giving. In 2016, Cleco was sold to a group of private investors led by Macquarie Infrastructureand
CAREERS | CLECO
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels.POWER WISE | CLECO
Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign up DOLET HILLS POWER STATION Dolet Hills Power Station sits on a 30,000-acre site and went into operation in 1986. It generates 650 megawatts of electricity using lignite, a type of coal mined in DeSoto and Red River parishes. It is the only plant in the state fueled by lignite. Dolet Hills is co-owned by Cleco Power and AEP-SWEPCO. Cleco Power operates the plant and owns half, 325 megawatts, of the plant's generating BIG CAJUN II POWER STATION Big Cajun II, Louisiana’s first coal-fired station, is located on a 2,000-acre site near the Mississippi River in New Roads, LA. Units 1 and 3 are coal-fired units generating 580 megawatts each. Unit 2 was converted from coal to natural gas in 2015 and generates 570 megawatts. The conversion sharply reduced emissions of sulfur, mercury, nitrogen oxide and particulate matter. CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228.RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. POWER WISE | CLECOCLECO POWER LLC LOUISIANACLECO ENERGY LA 70570CLECO MADISONVILLE LACLECO MANY LACLECO POWER Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign upMYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.STORM CENTER
Storm Center. Storms can occur at any time during the year. Cleco subscribes to multiple weather services to prepare and help our customers prepare before a storm hits. In addition to this page, Cleco's Facebook page @ClecoPower, as well as listen to local media outlets for the latest updates. Outage Map. ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area, CLECO CORPORATE HOLDINGS LLC Cleco Power is a regulated electric utility company that serves approximately 290,000 retail customers in Louisiana. RATES, BILLING & PAYMENT Learn about Cleco's rates, billing and payments. The site navigation utilizes arrow, enter, escape, and space bar key commands.PAYMENT OPTIONS
Pay with a check or money order in the envelope provided with your billing statement. Purchase a postage stamp. Write your account number on your check or money order. Allow 3-5 days for processing. Send payments to: Cleco Power LLC. P.O. Box 660228. Dallas, TX 75266-0228.RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.SEC FILINGS
The site navigation utilizes arrow, enter, escape, and space bar key commands. Left and right arrows move across top level links and expand / close menus in sub levels. POWER WISE | CLECOCLECO POWER LLC LOUISIANACLECO ENERGY LA 70570CLECO MADISONVILLE LACLECO MANY LACLECO POWER Power Wise™ is Cleco Power’s energy efficiency program. Whether a residential or commercial customer, contractor or teacher, Power Wise has solutions that can help customers save energy and learn more about energy efficiency. Through Power Wise, customers can receive direct rebates for appliance and equipment upgrades and purchases, sign upMYACCOUNT FAQS
Once you have a MyAccount created, click "Notifications" located on the left side of the screen. Then select "Add Contact" to include your telephone number of the phone you wish to receive text messages. Text "reg" to 25326 (Cleco) and follow the instructions. You will be prompted to add the account number and zip code of the account.STORM CENTER
Storm Center. Storms can occur at any time during the year. Cleco subscribes to multiple weather services to prepare and help our customers prepare before a storm hits. In addition to this page, Cleco's Facebook page @ClecoPower, as well as listen to local media outlets for the latest updates. Outage Map. ELECTRIC SERVICE STANDARDS Electric Service Standards. Cleco's electric service standards are meant to aid customers, architects, builders, contractors, developers, engineers and others in planning electrical installations that will connect to Cleco's electrical system. The standards are intended to conform with and supplement applicable sections of the NationalElectric
START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area,BILLING | CLECO
You are billed by kWhs. One kWh is the amount of electricity a 100-watt incandescent light bulb uses in 10 hours. Display 1. The first display shows "888888." This is a check to ensure all of the display numbers are working. Display 2. The next display shows "TOT"to
RATES & FEES
Second tampering offense - $200. Third tampering offense - $500. Customer problem - Fee is assessed if Cleco Power dispatches a truck and technician to investigate an electrical problem that turns out to be on the customer's side of the meter. During regular working hours - $25. After hours (after 4:30 p.m.) - $50.APPLY | CLECO
Apply. Cleco has served as one of Louisiana’s largest employers since 1935. Today, the company has nearly 1,500 diverse employees across the state dedicated to safe operations, delivery of reliable power, economic development and charitable giving. In 2016, Cleco was sold to a group of private investors led by Macquarie Infrastructureand
RESIDENTIAL
Power Wise™ Residential Program. Appliance/Device Rebate Program. When it comes to replacing large appliances or devices, there are many options. Power Wise makes it easy and even offers rebates for purchasing energy-efficient appliances and devices. Select the form that corresponds with the appliance or device you are upgrading.CAREERS | CLECO
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executive officers of cleco. Hasan is a veteran of the energy industry, working throughout the United States, as well as multiple countries across Asia and Europe, bringing many years of business and finance experience to his role. DOLET HILLS POWER STATION Dolet Hills Power Station sits on a 30,000-acre site and went into operation in 1986. It generates 650 megawatts of electricity using lignite, a type of coal mined in DeSoto and Red River parishes. It is the only plant in the state fueled by lignite. Dolet Hills is co-owned by Cleco Power and AEP-SWEPCO. Cleco Power operates the plant and owns half, 325 megawatts, of the plant's generating START, STOP OR TRANSFER SERVICE FAQS If you are eligible for a deposit refund and it has been more than 30 days since you've been disconnected, and you haven't received your refund, please call Cleco customer service at 1-800-622-6537. If you are moving from one location to another within our service area, REPORT STREETLIGHT OUT Report Streetlight Out. Use this form to request that a streetlight or dusk-to-dawn light be repaired. Please allow up to three to five working days for repairs. ENERGY STAR SMART THERMOSTAT REBATE Please fill out completely. All information is required unless notedotherwise. Go to
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* Cleco restores power to roughly 94 percent of customers followingOlga
* Cleco restores power to roughly 94 percent of customers followingOlga
* Cleco restores power to roughly 93 percent of customers followingstorms
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