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ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toEE | CHESS ICT
EE. Partner with the market leader. We work with EE to offer you a wide range of mobile business tariffs for SMEs and corporations. We offer both standard and approved programmes, with access to the UK's biggest networks, 4G, 5G and super-fast data. As an Airtime Partner, you own the network codes with our carriers, and the customerBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toEE | CHESS ICT
EE. Partner with the market leader. We work with EE to offer you a wide range of mobile business tariffs for SMEs and corporations. We offer both standard and approved programmes, with access to the UK's biggest networks, 4G, 5G and super-fast data. As an Airtime Partner, you own the network codes with our carriers, and the customerBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
TOP 5 TIPS FOR THE PUBLIC SWITCHED TELEPHONE NETWORK 2025 The Public Switched Telephone Network (PSTN) is being closed in Dec 2025. In preparation Grant Thain, Vendor Alliance Manager at Chess, has provided Top 5 Tips that you should be aware of when upgrading your PSTN-based products, these include: SMALL BUSINESS (1-10 PEOPLE) The business tools and solutions that technology offers are now more important than ever in maintaining profitability and a competitive edge. The team here at Chess work with over 17,000 small businesses, specialising in the solutions that help you reduce your costs, work better together, connect your people and grow your business. We WorkWith.
MAKING A COMPLAINT
Yes, they are called The Communication and Internet Services Adjudication Scheme (CISAS). You can ask for help from them if you are a business with less than 10 employees and if it’s been more than 8 weeks since the date you first contacted us about your complaint. If we haven’t reached an agreed settlement within 8 weeks of receiving your complaint, or we agree in writing before the 8PARTNER PROGRAM
The Chess Partner Programme is built around your requirements, your feedback and your goals. You can opt to specialise in either the latest Airtime or Wholesale products, or sell both, guaranteeing higher commissions by offering multiple Chess products. Joining the Chess family gives you access to bespoke commissions, bonuses andstrategic
BLOG | CHESS ICT
Malware is a major problem worldwide, but the nature of malware is changing. Despite numerous anti-malware measures, cybercriminals and hackers aren’t ones to give up easily, especially when there’smoney to be made.
LEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've UpdatedLEASED LINE
An unrivalled internet connection, uncontended, secure and fully scalable. For the most data hungry of businesses, it’s a leased line that offers the speed, line quality and availability required. A leased line gives you a solid connection, shared with no-one else, and running all the way to your door, powering your cloud based apps,keeping
AIRTIME | CHESS PARTNER Market-leading partner programmes. As the Number 1 Distribution Partner in the U.K. our Airtime Division works with O2 and EE to offer our partners award-winning service and excellent commissions. We offer market leading products including Digital Products, Smartphones, Leasing and Insurance changing workplace tomorrow. CREST CERTIFIED PENETRATION TEST SAMPLE REPORT Not all Penetration Test Reports are created equal. Methodology can vary from supplier to supplier, but the essential element common to all Penetration Tests is the written report, key to guaranteeing the maximum value from the overall process. What should you look for in a Penetration Test Report? HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
LEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've UpdatedPENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toFRAUD MONITOR
Fraud Monitor offers 24/7 analysis of your calls looking for anomalies such as spikes in international calls. It means you may be able to identify a fraud event sooner and protect your business from furtherpotential charges.
CORPORATE ACCOUNT MANAGER Corporate Account Manager. Chess are currently recruiting for a Corporate Account Manager to join their Corporate team. Location: Home Based | Business Area: Corporate | Salary: Up to £38,000 dependant on experience. Chess are looking for a seasoned Corporate Account Manager to work within a well-established team, providing both desk-based and CREST CERTIFIED PENETRATION TEST SAMPLE REPORT Not all Penetration Test Reports are created equal. Methodology can vary from supplier to supplier, but the essential element common to all Penetration Tests is the written report, key to guaranteeing the maximum value from the overall process. What should you look for in a Penetration Test Report? HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
LEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've UpdatedPENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toFRAUD MONITOR
Fraud Monitor offers 24/7 analysis of your calls looking for anomalies such as spikes in international calls. It means you may be able to identify a fraud event sooner and protect your business from furtherpotential charges.
CORPORATE ACCOUNT MANAGER Corporate Account Manager. Chess are currently recruiting for a Corporate Account Manager to join their Corporate team. Location: Home Based | Business Area: Corporate | Salary: Up to ÂŁ38,000 dependant on experience. Chess are looking for a seasoned Corporate Account Manager to work within a well-established team, providing both desk-based and CREST CERTIFIED PENETRATION TEST SAMPLE REPORT Not all Penetration Test Reports are created equal. Methodology can vary from supplier to supplier, but the essential element common to all Penetration Tests is the written report, key to guaranteeing the maximum value from the overall process. What should you look for in a Penetration Test Report?SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
CUSTOMER CONTACT HUB Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
MAKING A COMPLAINT
We aim to resolve your complaint quickly and efficiently, and to keep you informed. You will be assigned a dedicated person to take care of your complaint. If you are not happy with the progress in resolving your complaint you can ask the person you are speaking to, to escalate to their team leader. Once a resolution has been proposed, you case will remain open for 28 days, so you’ll have PUBLIC SWITCH-OFF TELEPHONE NETWORK 2025 TOP 5 TIPS The Public Switched Telephone Network (PSTN) is being closed in Dec 2025. In preparation Grant Thain, Vendor Alliance Manager at Chess, has provided Top 5 Tips that you should be aware of when upgrading your PSTN-based products, these include:CUSTOMER PORTAL
Live. •. Manage Your Account Online. View an invoice, log a query, make a payment, set up Direct Debit and much more. New easy to view look and feel. User-friendly dashboard to help navigate. Mobile and device friendly. Added security including two-factor authentication.To activate your
SAGE 200 CLOUD
Sage 200cloud is a powerful solution designed to manage finances, customers, and reporting in one solution. With in-built stock management tools, it’s ideal for organisations competing in tough industries. Sage 200cloud Standard or Professional? Easy to install and adapt, and with a huge range of choices available, you c an tailoryour
CHOOSING A SAGE PARTNER? CHOOSE CHESS To find out more about true business freedom with Chess and Sage, email us now, or call 0808 252 5099. You can fill out the form and one of our product specialists will contact you shortly with more information. To contact our Sales team directly, please call 0344 770 6000 and choose option 4. IS YOUR PHONE SYSTEM HOLDING YOU BACK OR HELPING YOU FLY? Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 CREST CERTIFIED PENETRATION TEST SAMPLE REPORT Not all Penetration Test Reports are created equal. Methodology can vary from supplier to supplier, but the essential element common to all Penetration Tests is the written report, key to guaranteeing the maximum value from the overall process. What should you look for in a Penetration Test Report? HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
CONTACT US | CHESS ICT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
CUSTOMER CONTACT HUB Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000WEB DEVELOPMENT
Web Development. Chess has vast experience delivering enterprise web solutions for industry-leading corporations. From design to delivery, testing and migration, from new implementation to hosting and support. Speak to a specialist. Powering some of the top websites of UKBusinesses.
BLOG | CHESS ICT
Malware is a major problem worldwide, but the nature of malware is changing. Despite numerous anti-malware measures, cybercriminals and hackers aren’t ones to give up easily, especially when there’smoney to be made.
PARTNER PROGRAM
The Chess Partner Programme is built around your requirements, your feedback and your goals. You can opt to specialise in either the latest Airtime or Wholesale products, or sell both, guaranteeing higher commissions by offering multiple Chess products. Joining the Chess family gives you access to bespoke commissions, bonuses andstrategic
CHESS DIVERT
Chess Divert. Initial Set Up Fee. ÂŁ10. Monthly Fee. The forwarded part of the call will be charged at your standard national rate tariff. The delivery of the call to your required number will then be charged at a rate of 1.5p per minute (landline) or 3p per minute (mobile). ÂŁ20 (per Non Geographic Number) Add-Ons.MAKING A COMPLAINT
We aim to resolve your complaint quickly and efficiently, and to keep you informed. You will be assigned a dedicated person to take care of your complaint. If you are not happy with the progress in resolving your complaint you can ask the person you are speaking to, to escalate to their team leader. Once a resolution has been proposed, you case will remain open for 28 days, so you’ll haveLEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've Updated PARTNER RESOURCES LOG IN Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data toBILLING | CHESS ICT
A Fully Branded, Secure, Online Billing platform with reporting and support. i-Bill is a unique e-billing solution. It provides a web-based portal which is where you add and maintain your customer database and can view all customer information, plus it can also be used as a CRM database. We also provide an interface that is a whitelabelled end
CONTACT US | CHESS ICT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 USING THE CUSTOMER PORTAL Use the Customer Portal. Take control of your account 24/7 with our Customer Portal. Manage your bills and payments, log a query and much more. Your online account lets you do loads of useful stuff online, including: View your current and previous bills. Make a debit or credit card payment. Log a query on the Ticket system. Set up DirectDebits.
CUSTOMER CONTACT HUB Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000WEB DEVELOPMENT
Web Development. Chess has vast experience delivering enterprise web solutions for industry-leading corporations. From design to delivery, testing and migration, from new implementation to hosting and support. Speak to a specialist. Powering some of the top websites of UKBusinesses.
BLOG | CHESS ICT
Malware is a major problem worldwide, but the nature of malware is changing. Despite numerous anti-malware measures, cybercriminals and hackers aren’t ones to give up easily, especially when there’smoney to be made.
PARTNER PROGRAM
The Chess Partner Programme is built around your requirements, your feedback and your goals. You can opt to specialise in either the latest Airtime or Wholesale products, or sell both, guaranteeing higher commissions by offering multiple Chess products. Joining the Chess family gives you access to bespoke commissions, bonuses andstrategic
CHESS DIVERT
Chess Divert. Initial Set Up Fee. ÂŁ10. Monthly Fee. The forwarded part of the call will be charged at your standard national rate tariff. The delivery of the call to your required number will then be charged at a rate of 1.5p per minute (landline) or 3p per minute (mobile). ÂŁ20 (per Non Geographic Number) Add-Ons.MAKING A COMPLAINT
We aim to resolve your complaint quickly and efficiently, and to keep you informed. You will be assigned a dedicated person to take care of your complaint. If you are not happy with the progress in resolving your complaint you can ask the person you are speaking to, to escalate to their team leader. Once a resolution has been proposed, you case will remain open for 28 days, so you’ll haveLEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've Updated PARTNER RESOURCES LOG IN Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
LEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've UpdatedCHESS DIVERT
Chess Divert. Initial Set Up Fee. ÂŁ10. Monthly Fee. The forwarded part of the call will be charged at your standard national rate tariff. The delivery of the call to your required number will then be charged at a rate of 1.5p per minute (landline) or 3p per minute (mobile). ÂŁ20 (per Non Geographic Number) Add-Ons.PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data to HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Our Partners. Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs andwork
ABOUT CHESS
Chess help you. Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations. By leveraging world-class technology, Chess helps you to connect your people, protect your data, grow your business, reduce your costs and workbetter together
CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
INTERNET CONNECTIVITY Internet Connectivity. A full range of reliable broadband options, from fibre to leased lines, to help connect your people to your customers at all times. Keeping you connected. As we move to working from anywhere it is more important than ever to make sure your connectivity can support the needs of your systems and users.MOBILE DATA
We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G. Mobile Voice Plans. We partner with the industry leading networks, O2, Vodafone and EE, to offer you the best mobile tariffs. Mobile Handsets. The mobile devices your people need depends on their jobrole.
SUPPORT - HOME
To contact our Sales team directly, please call 0344 770 6000 and choose option 4. Customer Service. For general queries or to report a non-urgent fault, please log a ticket on our customer portal using the email address associated with your account. Logging a ticket is quickand easy to do.
LEGAL | CHESS ICT
31 July 2019 — Chess ICT Limited's Terms and Conditions have been updated and will be effective from 1 September 2019. 13 April 2018 — Chess ICT Limited has amended its General Terms and Conditions with effect of 12 April 2018. 8th December 2017 — We've UpdatedCHESS DIVERT
Chess Divert. Initial Set Up Fee. ÂŁ10. Monthly Fee. The forwarded part of the call will be charged at your standard national rate tariff. The delivery of the call to your required number will then be charged at a rate of 1.5p per minute (landline) or 3p per minute (mobile). ÂŁ20 (per Non Geographic Number) Add-Ons.PENETRATION TESTING
Penetration Testing is a deep dive into your network's security, designed to discover areas of concern and highlight where improvements could be made in infrastructure, procedures and policies. s. CREST Certified. Entrusting your IT systems and sensitive data to CONTACT US | CHESS ICT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000SECURITY - HOME
Security. A range of industry-leading solutions and services which help protect your data, reduce cyber risk and ensure compliance. Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. The attack surfaceincreased with new
CUSTOMER CONTACT HUB Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000WEB DEVELOPMENT
Web Development. Chess has vast experience delivering enterprise web solutions for industry-leading corporations. From design to delivery, testing and migration, from new implementation to hosting and support. Speak to a specialist. Powering some of the top websites of UKBusinesses.
BLOG | CHESS ICT
Malware is a major problem worldwide, but the nature of malware is changing. Despite numerous anti-malware measures, cybercriminals and hackers aren’t ones to give up easily, especially when there’smoney to be made.
PARTNER PROGRAM
The Chess Partner Programme is built around your requirements, your feedback and your goals. You can opt to specialise in either the latest Airtime or Wholesale products, or sell both, guaranteeing higher commissions by offering multiple Chess products. Joining the Chess family gives you access to bespoke commissions, bonuses andstrategic
MAKING A COMPLAINT
We aim to resolve your complaint quickly and efficiently, and to keep you informed. You will be assigned a dedicated person to take care of your complaint. If you are not happy with the progress in resolving your complaint you can ask the person you are speaking to, to escalate to their team leader. Once a resolution has been proposed, you case will remain open for 28 days, so you’ll haveLEASED LINE
An unrivalled internet connection, uncontended, secure and fully scalable. For the most data hungry of businesses, it’s a leased line that offers the speed, line quality and availability required. A leased line gives you a solid connection, shared with no-one else, and running all the way to your door, powering your cloud based apps,keeping
MICROSOFT 365
Microsoft 365 is the integrated solution that brings together the productivity of Office 365 with the security of Windows 10. Surviving and thriving in today's challenging business environment requires effective collaboration tool, streamlined processes and ever evolving security. All too often, however, multiple solutions, stand-alone appsand
INTRODUCTION TO SHAREPOINT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Chess help you Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations.ABOUT CHESS
1993 Chess Born. Born in 1993, Chess is the invention of CEO, David Pollock. He’s so passionate about Chess that he christened the business after his first two children, Charlie and Jess. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
s. CREST Certified . Entrusting your IT systems and sensitive data to a stranger for PEN testing can be a risky business. Chess is certified by The Council for Registered Ethical Security Testers (CREST), a non-profit organisation which aims to bring high quality and constancy to the global technical cyber security sector.CREST provide internationally recognised accreditations forSUPPORT - HOME
Support Outsource your IT support to our Managed Services team, who can provide end-user support, third line support, advanced technical support, cybersecurity. INTERNET CONNECTIVITY Mobile Data. With more of us working from home or away from the office, data connectivity and internet access using mobile devices is a primary tool to keep your team connected everywhere.MOBILE DATA
Mobile Data. We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G.LEGAL | CHESS ICT
Cashback Incentive is available on new connections/ports to EE. Example Offer: ÂŁ2k is available and based on the customer contracting to 10 new connections/ports on a Business Essential ÂŁ35 p/m tariff (excluding VAT) on a new thirty-six-month Agreement for Network MobileServices.
CHESS DIVERT
M iss ed call s = Lost sales . Being able to manage business calls from anywhere, either on a temporary or permanent basis, is an essential aspect of business continuity. Your phone is your most important tool for generating cash for your business and every missed call costs you in lost sales. PARTNER RESOURCES REGISTRATION Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 HOME | CHESS ICTSMALL BUSINESS (1-10 PEOPLE)MEDIUM BUSINESS (11-250 PEOPLE)LARGE BUSINESS (251+ PEOPLE) Chess help you Chess is one of the UK’s leading independent and trusted technology service providers, employing 300 skilled people across the UK, supporting over 20,000 organisations.ABOUT CHESS
1993 Chess Born. Born in 1993, Chess is the invention of CEO, David Pollock. He’s so passionate about Chess that he christened the business after his first two children, Charlie and Jess. CHESS CUSTOMER PORTAL We use cookies to improve your experience and collect statistics to optimise site functionality. By using the Customer Portal, you agree to our Cookie Policy.. You can choose to accept or opt out of analytical cookies below or view our Cookie Policy for moreinformation.
PENETRATION TESTING
s. CREST Certified . Entrusting your IT systems and sensitive data to a stranger for PEN testing can be a risky business. Chess is certified by The Council for Registered Ethical Security Testers (CREST), a non-profit organisation which aims to bring high quality and constancy to the global technical cyber security sector.CREST provide internationally recognised accreditations forSUPPORT - HOME
Support Outsource your IT support to our Managed Services team, who can provide end-user support, third line support, advanced technical support, cybersecurity. INTERNET CONNECTIVITY Mobile Data. With more of us working from home or away from the office, data connectivity and internet access using mobile devices is a primary tool to keep your team connected everywhere.MOBILE DATA
Mobile Data. We offer various data plans for Mobile Broadband, Sim Only and Unlimited plans, across O2, Vodafone and EE, including 5G.LEGAL | CHESS ICT
Cashback Incentive is available on new connections/ports to EE. Example Offer: ÂŁ2k is available and based on the customer contracting to 10 new connections/ports on a Business Essential ÂŁ35 p/m tariff (excluding VAT) on a new thirty-six-month Agreement for Network MobileServices.
CHESS DIVERT
M iss ed call s = Lost sales . Being able to manage business calls from anywhere, either on a temporary or permanent basis, is an essential aspect of business continuity. Your phone is your most important tool for generating cash for your business and every missed call costs you in lost sales. PARTNER RESOURCES REGISTRATION Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000 CONTACT US | CHESS ICT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000SECURITY - HOME
Cybersecurity as a top priority for digital transformation. Cybersecurity was a challenge for organisations of all sizes even before the overnight switch to remote working. CUSTOMER CONTACT HUB Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000BLOG | CHESS ICT
Working from home is now an everyday reality for many of our customers and network issues can be a challenge. As schools have now closed and other businesses have also sent people home, many home workers are struggling with ensuring they can run their real-time work apps such as Voice and Video conferencing without interference from other people, who are also working from home or using otherWEB DEVELOPMENT
Web Development Chess has vast experience delivering enterprise web solutions for industry-leading corporations. From design to delivery, testing and migration, fromPARTNER PROGRAM
Barrier-Free Growth for Your Business The Chess Partner Programme is built around your requirements, your feedback and your goals. You can opt to specialise in either the latest Airtime or Wholesale products, or sell both, guaranteeing higher commissions by offering multipleChess products.
LEASED LINE
An unrivalled internet connection, uncontended, secure and fully scalable is the solution of choice if you depend on high grade connectivity for daily operations, orMICROSOFT 365
Microsoft 365 is the integrated solution that brings together the productivity of Office 365 with the security of Windows 10.FRAUD MONITOR
Fraud Monitor offers 24/7 analysis of your calls looking for anomalies such as spikes in international calls. It means you may be able to identify a fraud event sooner and protect your business from furtherpotential charges.
INTRODUCTION TO SHAREPOINT Chess Ltd, Bridgford House, Heyes Lane, Alderley Edge, Cheshire SK9 7JP, Tel. 0344 770 6000Search
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WORK FROM ANYWHERE
with our range of solutions ready to help, from wherever you are Find Out More LatestNews
Solutions that help your business perform. Protect Your BusinessWork From Anywhere
Replace Out of Date DevicesPenetration Testing
Over a third of UK businesses have identified cybersecurity breaches or attacks in the last 12 months. By ethically exploiting your organisation, Chess can help find, prioritise and remediate vulnerabilities in your network. Get Penetration Tested, and find your IT vulnerabilities before the hackers do.Learn more
Buyer's Guide
Testing City Defences Nottingham City Council Industry: Public SectorSize: 5,000+
“_The whole pen testing process was seamless. It was like you didn’t know they were there. Beyond the initial briefing and daily updates, they just got on with the job efficiently_”. MARK SMITH, SERVER SUPPORT MANAGERRead Case Study
Cloud PBX
Progressive employers are increasingly promoting flexible and remote working and modern business practices are continually moving towards an always switched on and available customer experience. With Hosted Voice, your people can work from anywhere, any time. Mobile workers with the app can be connected on their extension with all calls routed through the Internet. This not only provides flexibility but also significant cost savings and productivity Learn More Buyer's Guide Keeping Them ConnectedArmstrong Craven
Industry: RecruitmentSize: 500+
"Our staff have welcomed the new systems with great enthusiasm. As we have configured the system more to our bespoke requirements for call flows for our working practices, our reporting tools report an improvement in business efficiency of around 50%. In terms of costs, we are saving between 25% and 30% per calendar month, principally through Chess’ negotiation of our international call rates." PAUL FINCH, IT MANAGERRead Case Study
Chess Devices
Purchasing pcs, laptops, tablets and phones for your business can be expensive, time consuming and unpredictable. Getting rid of out of date, unreliable and unsupported devices isn’t always straightforward either – so obsolete kit can easily start piling up. Now there is a way to get the tech your business needs to thrive, kept up to date, and with zero waste, all at an affordable, set monthly cost; equipping your people to work anywhere, anytime; collaborating better, exceeding customer expectations and keeping you ahead of thecompetition.
Learn More Watch Video Download White Paper Industry: PLCs, LTDs and LLPsSize: 5 +
To make sure you’ve got the right tools to embrace new challenges, it’s crucial to invest in the right technology and expertise. Download our white paper to explore your funding options. Download White Paper Grow, Work and Connect — Safely and Securely Chess simplifies technology by providing you with a single point of contact. Your account manager learns about your unique challenges and opportunities. Accessing 150+ technology specialists who provide solutions for over 33,000 UK businesses. For 25 years we've provided market-leading technology that enables your organisation to thrive. Talk to A specialist How we work with you...Our Blog
What's New?
Calls to 101 are Free of Charge from 1 April 2020 To alleviate pressure on 999 services all calls to 101 will be Free of Charge from 1 April 2020 - This initiative is to enable callers to contact police for non-emergency calls.Read time: 1 mins
Home Working - Can You Collaborate? So hopefully by now, you've got your people working from home and are servicing your customers' needs, you've got access to your main systems and are coping well. It's clear that working at a distance from everyone creates some new challenges and this article is intended to run through some things to consider.Read time: 2 mins
#3 Connectivity and Support at Home Working from home is now an everyday reality for many of our customers and network issues can be a challenge As schools have now closed and other businesses have also sent people home, many home workers are struggling with ensuring they can run their real-time work apps such as Voice and Video conferencing without interference from other people, who are also working from home or using other online contentRead time: 3 mins
Secure Your Homeworkers In light of the recent Covid-19 pandemic, companies are enabling remote working at larger scales. Often security is left as an afterthought and attackers take advantage of the newly created vulnerabilities in the system and the social panic.Read time: 4 mins
17 March - High Call Volumes We are currently experiencing increased wait times on the phones due to requests around the Covid 19 outbreak.Read time: 1 mins
Securing the Public Cloud with Sophos and Chess Are you managing, moving, or planning to move to Amazon Web Services, Microsoft Azure, or Google Cloud Platform? Watch this video to learn more about how you can ensure the security of your data in the cloud.Read time: 7 mins
Devices from Chess
Empower your digital revolution, with leased devices, from Chess.Read time: 3 mins
Apple Have Now Launched Their Latest Products Apple fans are in for a treat as loads of fruity gadgets were announced earlier this week at the latest Apple event, including the NEW iPhone 11. Which of these goodies would you use as your next device? The new iPad or the powerhouse iPhone 11. Tell us what's on your Christmas list.Read time: 3 mins
Untangling the web of IT security We head over to Sophos to discuss all thing IT and security with Jonathan Hope (Sophos) and Gavin Wood (Chess) asking those important questions, What do you need to protect your network, is public cloud secure and how you can train your staff to help against the fight ofIT Security.
Read time: 3 mins
Device Refresh Programmes - A Strategic Approach In this whitepaper, we consider factors at play when embarking on hardware refresh, including how mobile devices are disrupting asset lifecycle management; how to evaluate ROI and the alternative procurement models available.Read time: 15 mins
How To Prepare Your Business For Windows 7 End Of Life Support for Microsoft Windows 7 will end on 14 January 2020. It's estimated that over a third of PCs are still running the operating system. There are a number of options, and deciding on the best course of action for your business is key to ensuring a safe, compliant andproductive 2020.
Read time: 10 mins
6 Reasons Why You Should Switch to Cloud Telephony Cloud Telephony has many names, like VoIP, SIP Trunking and Hosted Voice. Whatever its name, it gives businesses like yours the tools to advance into the future. Read on to find out the 6 greatest benefits.Read time: 4 mins
Vodafone First to Announce 5G Launch Vodafone is the first of the tech giants to announce their 5G launch date and we’ve got everything you need to know about being roamingready this summer.
Read time: 3 mins
Exposed: Cyberattacks on Cloud Honeypots - Report Sophos' study of 10 cloud server honeypots, placed worldwide, reveals how relentlessly persistent cybercriminals can be when targeting an organisation’s cloud platforms.Read time: 5 mins
Testing City Defences Chess has won the bid to deliver Penetration Testing for Nottingham City Council. The bid was won on a combination of factors including its CREST accreditation, consultative approach, flexibility, track record and price competitiveness.Read time: 5 mins
BT ISDN Switch Off - Are You Ready? BT have announced they will be starting the big ISDN switch off in 2020. Future proofing your business is no longer an option, but anecessity.
Read time: 3 mins
Cyber Essentials - Get Certified With Chess Chess has been announced as a Certification Body for the UK Government Cyber Essentials scheme.Read time: 3 mins
The Journey to Customer Service Excellence This week Chess celebrated being a finalist at the Institute of Customer Service Customer Satisfaction Awards 2019Read time: 2 mins
Microsoft Surface Pro 6 Reviewed Aimed at people who need to work on the go, but with the power of Windows 10, The Microsoft Surface Pro 6 is a device which manages to combine lightweight portability with impressive processing power andbattery life.
Read time: 5 mins
Chess Strengthens Partner Focus With Acquisition of TMS Chess ICT, one of the UK’s leading technology solutions providers, is delighted to announce its acquisition of TMS, an independent channel-focused expert in billing solutions, hosted voice and data connectivity solutions for IT and telecoms suppliers.Read time: 3 mins
Chess Makes a Double Acquisition! Chess, one of the UK’s leading technology solutions providers, acquires two businesses in the communications technology sector; Frontier Voice & Data and StoneHouse Logic.Read time: 3 mins
International Day Of Happiness “Just thinking of three things, every day, which have made you happy, creates a positive outlook – and can make you a better person, a better partner, a better friend” says CEO David Pollock.Read time: 3 mins
Adapting to a New Normal Most of us are focused right now on simply dealing with the challenges thrown up by Covid-19 but I thought it might be useful to have a break from the 'here and now' and think a little further ahead.Read time: 2 mins
Changes to Chess ICT Ltd Terms and Conditions CHANGES TO CHESS ICT LIMITED’S TERMS AND CONDITIONS FROM 1 JUNE 2020 Changes have been made to the General Conditions which apply to all our products and services as well as to some Schedules which are terms and conditions specific to our products and services. The Schedules which have been changed are Schedule 3.1 Voice Services, Schedule 3.2 Internet Services, Schedule 3.4 Cloud Voice Services, Schedule 4.1 Fault Management for Connectivity and Schedule 3.2 Maintenance SupportServices.
Read time: 1 mins
Phone Fraud
The latest cyber crime report is never far from the headlines, whether it's a data breach, phishing attempt, or an email extortion campaign. However, one area that is often overlooked is phone fraud, where a hacker uses your phone system to either provide free calls to expensive foreign destinations or to gain some form of value from calling premium-rate numbers. If this happens you may be left with asignificant bill.
At Chess, we offer a fraud monitor service where we check customer call profiles and lock them down if we notice unusual activity and I've noticed a definite uptick in fraud since the COVID-19 lockdown began. Here are a few security points that may be worth thinking aboutRead time: 2 mins
For many of us, the initial impact of lockdown was a huge change in the way we live and work. Most of us are probably settled into a good rhythm of working but may now be thinking about what will happen when the lockdown is over.Read time: 2 mins
BackUps and Recovery MOST PEOPLE WILL BY NOW HAVE NAVIGATED THE FIRST MONTH OF LOCKDOWN AND BE WORKING SUCCESSFULLY FROM HOME. YOUR BUSINESS MAY HAVE MOVED TO THE CLOUD BEFORE COVID-19, OR MOVED MORE RECENTLY. MANY WILL STILL BE WORKING REMOTELY ON SERVERS AND DEVICES WITH THE DATA STOREDLOCALLY.
Wherever you are working and however you store your data, here are 5 KEY REASONS to be taking BackUps and Recovery seriously.Read time: 2 mins
Seven top tips for using NHSmail Learn how to make the most out of NHSmail with these top tips written by Neil Larkins, Chief Technology Officer at Egress.Read time: 4 mins
Chess Help Protect Our NHSRead time: 0 mins
Your Virtual Desktop Remote working can bring some challenges when you want to ensure a consistent experience across multiple devices and where access to numerous apps on demand is needed. Virtual desktop infrastructure may be something to consider?Read time: 2 mins
Securing Remote Workers Watch the recording of Security Remote Workers webinar. During the online session, our Chief Information Security Officer and a Sophos Product Specialist discuss the best practices to secure remote working in the current situation.Read time: 5 mins
Calls to 101 are Free of Charge from 1 April 2020 To alleviate pressure on 999 services all calls to 101 will be Free of Charge from 1 April 2020 - This initiative is to enable callers to contact police for non-emergency calls.Read time: 1 mins
Home Working - Can You Collaborate? So hopefully by now, you've got your people working from home and are servicing your customers' needs, you've got access to your main systems and are coping well. It's clear that working at a distance from everyone creates some new challenges and this article is intended to run through some things to consider.Read time: 2 mins
#3 Connectivity and Support at Home Working from home is now an everyday reality for many of our customers and network issues can be a challenge As schools have now closed and other businesses have also sent people home, many home workers are struggling with ensuring they can run their real-time work apps such as Voice and Video conferencing without interference from other people, who are also working from home or using other online contentRead time: 3 mins
Secure Your Homeworkers In light of the recent Covid-19 pandemic, companies are enabling remote working at larger scales. Often security is left as an afterthought and attackers take advantage of the newly created vulnerabilities in the system and the social panic.Read time: 4 mins
17 March - High Call Volumes We are currently experiencing increased wait times on the phones due to requests around the Covid 19 outbreak.Read time: 1 mins
Securing the Public Cloud with Sophos and Chess Are you managing, moving, or planning to move to Amazon Web Services, Microsoft Azure, or Google Cloud Platform? Watch this video to learn more about how you can ensure the security of your data in the cloud.Read time: 7 mins
Devices from Chess
Empower your digital revolution, with leased devices, from Chess.Read time: 3 mins
Apple Have Now Launched Their Latest Products Apple fans are in for a treat as loads of fruity gadgets were announced earlier this week at the latest Apple event, including the NEW iPhone 11. Which of these goodies would you use as your next device? The new iPad or the powerhouse iPhone 11. Tell us what's on your Christmas list.Read time: 3 mins
Untangling the web of IT security We head over to Sophos to discuss all thing IT and security with Jonathan Hope (Sophos) and Gavin Wood (Chess) asking those important questions, What do you need to protect your network, is public cloud secure and how you can train your staff to help against the fight ofIT Security.
Read time: 3 mins
Device Refresh Programmes - A Strategic Approach In this whitepaper, we consider factors at play when embarking on hardware refresh, including how mobile devices are disrupting asset lifecycle management; how to evaluate ROI and the alternative procurement models available.Read time: 15 mins
How To Prepare Your Business For Windows 7 End Of Life Support for Microsoft Windows 7 will end on 14 January 2020. It's estimated that over a third of PCs are still running the operating system. There are a number of options, and deciding on the best course of action for your business is key to ensuring a safe, compliant andproductive 2020.
Read time: 10 mins
6 Reasons Why You Should Switch to Cloud Telephony Cloud Telephony has many names, like VoIP, SIP Trunking and Hosted Voice. Whatever its name, it gives businesses like yours the tools to advance into the future. Read on to find out the 6 greatest benefits.Read time: 4 mins
Vodafone First to Announce 5G Launch Vodafone is the first of the tech giants to announce their 5G launch date and we’ve got everything you need to know about being roamingready this summer.
Read time: 3 mins
Exposed: Cyberattacks on Cloud Honeypots - Report Sophos' study of 10 cloud server honeypots, placed worldwide, reveals how relentlessly persistent cybercriminals can be when targeting an organisation’s cloud platforms.Read time: 5 mins
Testing City Defences Chess has won the bid to deliver Penetration Testing for Nottingham City Council. The bid was won on a combination of factors including its CREST accreditation, consultative approach, flexibility, track record and price competitiveness.Read time: 5 mins
BT ISDN Switch Off - Are You Ready? BT have announced they will be starting the big ISDN switch off in 2020. Future proofing your business is no longer an option, but anecessity.
Read time: 3 mins
Cyber Essentials - Get Certified With Chess Chess has been announced as a Certification Body for the UK Government Cyber Essentials scheme.Read time: 3 mins
The Journey to Customer Service Excellence This week Chess celebrated being a finalist at the Institute of Customer Service Customer Satisfaction Awards 2019Read time: 2 mins
Microsoft Surface Pro 6 Reviewed Aimed at people who need to work on the go, but with the power of Windows 10, The Microsoft Surface Pro 6 is a device which manages to combine lightweight portability with impressive processing power andbattery life.
Read time: 5 mins
Chess Strengthens Partner Focus With Acquisition of TMS Chess ICT, one of the UK’s leading technology solutions providers, is delighted to announce its acquisition of TMS, an independent channel-focused expert in billing solutions, hosted voice and data connectivity solutions for IT and telecoms suppliers.Read time: 3 mins
Chess Makes a Double Acquisition! Chess, one of the UK’s leading technology solutions providers, acquires two businesses in the communications technology sector; Frontier Voice & Data and StoneHouse Logic.Read time: 3 mins
International Day Of Happiness “Just thinking of three things, every day, which have made you happy, creates a positive outlook – and can make you a better person, a better partner, a better friend” says CEO David Pollock.Read time: 3 mins
Adapting to a New Normal Most of us are focused right now on simply dealing with the challenges thrown up by Covid-19 but I thought it might be useful to have a break from the 'here and now' and think a little further ahead.Read time: 2 mins
Changes to Chess ICT Ltd Terms and Conditions CHANGES TO CHESS ICT LIMITED’S TERMS AND CONDITIONS FROM 1 JUNE 2020 Changes have been made to the General Conditions which apply to all our products and services as well as to some Schedules which are terms and conditions specific to our products and services. The Schedules which have been changed are Schedule 3.1 Voice Services, Schedule 3.2 Internet Services, Schedule 3.4 Cloud Voice Services, Schedule 4.1 Fault Management for Connectivity and Schedule 3.2 Maintenance SupportServices.
Read time: 1 mins
Phone Fraud
The latest cyber crime report is never far from the headlines, whether it's a data breach, phishing attempt, or an email extortion campaign. However, one area that is often overlooked is phone fraud, where a hacker uses your phone system to either provide free calls to expensive foreign destinations or to gain some form of value from calling premium-rate numbers. If this happens you may be left with asignificant bill.
At Chess, we offer a fraud monitor service where we check customer call profiles and lock them down if we notice unusual activity and I've noticed a definite uptick in fraud since the COVID-19 lockdown began. Here are a few security points that may be worth thinking aboutRead time: 2 mins
For many of us, the initial impact of lockdown was a huge change in the way we live and work. Most of us are probably settled into a good rhythm of working but may now be thinking about what will happen when the lockdown is over.Read time: 2 mins
BackUps and Recovery MOST PEOPLE WILL BY NOW HAVE NAVIGATED THE FIRST MONTH OF LOCKDOWN AND BE WORKING SUCCESSFULLY FROM HOME. YOUR BUSINESS MAY HAVE MOVED TO THE CLOUD BEFORE COVID-19, OR MOVED MORE RECENTLY. MANY WILL STILL BE WORKING REMOTELY ON SERVERS AND DEVICES WITH THE DATA STOREDLOCALLY.
Wherever you are working and however you store your data, here are 5 KEY REASONS to be taking BackUps and Recovery seriously.Read time: 2 mins
Seven top tips for using NHSmail Learn how to make the most out of NHSmail with these top tips written by Neil Larkins, Chief Technology Officer at Egress.Read time: 4 mins
Chess Help Protect Our NHSRead time: 0 mins
Your Virtual Desktop Remote working can bring some challenges when you want to ensure a consistent experience across multiple devices and where access to numerous apps on demand is needed. Virtual desktop infrastructure may be something to consider?Read time: 2 mins
Securing Remote Workers Watch the recording of Security Remote Workers webinar. During the online session, our Chief Information Security Officer and a Sophos Product Specialist discuss the best practices to secure remote working in the current situation.Read time: 5 mins
Calls to 101 are Free of Charge from 1 April 2020 To alleviate pressure on 999 services all calls to 101 will be Free of Charge from 1 April 2020 - This initiative is to enable callers to contact police for non-emergency calls.Read time: 1 mins
Home Working - Can You Collaborate? So hopefully by now, you've got your people working from home and are servicing your customers' needs, you've got access to your main systems and are coping well. It's clear that working at a distance from everyone creates some new challenges and this article is intended to run through some things to consider.Read time: 2 mins
#3 Connectivity and Support at Home Working from home is now an everyday reality for many of our customers and network issues can be a challenge As schools have now closed and other businesses have also sent people home, many home workers are struggling with ensuring they can run their real-time work apps such as Voice and Video conferencing without interference from other people, who are also working from home or using other online contentRead time: 3 mins
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The measure of any organisation... "To me the measure of any organisations service is how they resolve an issue and Lauren has been first class in sorting ours. Thank you!"Sean Stevenson
Westville
Been with Chess for 5 years! "Very good customer service had an issue and got resolved straight away would recommend."Fazlul Meah
Excellent friendly service goes the extra mile. "Excellent friendly service goes the extra mile to help businesses. Enjoyed their informative GDPR talks which are on U tube. I also downloaded there single which is great to help charities."Linda
What a nice experience! "I was contacted because I had gone over my limit and it was sorted for me, including a rebate and upgrade for a very small amount. Thank you Matthew! I would recommend Chess to anyone." Samson & Lion Public House The measure of any organisation... "To me the measure of any organisations service is how they resolve an issue and Lauren has been first class in sorting ours. Thank you!"Sean Stevenson
Westville
Been with Chess for 5 years! "Very good customer service had an issue and got resolved straight away would recommend."Fazlul Meah
Excellent friendly service goes the extra mile. "Excellent friendly service goes the extra mile to help businesses. Enjoyed their informative GDPR talks which are on U tube. I also downloaded there single which is great to help charities."Linda
What a nice experience! "I was contacted because I had gone over my limit and it was sorted for me, including a rebate and upgrade for a very small amount. Thank you Matthew! I would recommend Chess to anyone." Samson & Lion Public House The measure of any organisation... "To me the measure of any organisations service is how they resolve an issue and Lauren has been first class in sorting ours. Thank you!"Sean Stevenson
Westville
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