BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port
Macquarie.
SERVICES - C3 GROUP
1300 661 859. email. info@c3group.com.au. visit our office. 184 Orlando Street. Coffs Harbour NSW 2450. Shop 12, 150 Gordon St. Port Macquarie NSW 2444. business hours. IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: BEWARE: APPLE & MICROSOFT PHISHING SCAMS More than 90% of cyber-attacks are carried out through emails. In the last few months, a new wave of phishing scams continue being delivered to users on both Microsoft and Apple devices. Cybercriminals use these brands as masks because they’re reputable and trusted on a global scale, meaning victims are more likely to trust content Read more » C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
A BEGINNER’S GUIDE TO MICROSOFT FORMS WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting COULD A PRIVATE CLOUD ENVIRONMENT KEEP YOUR COMPANY SAFER Over one-third of all Australian businesses are now using some form of cloud technology. Industry experts predict that this trend will continue to climb, thanks to the general appeal of moving to the cloud, including its limitless scalability, adaptability and super-fast failure management. Needless to say, cloud technology is certainly here to stay. But are Read more » BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port Macquarie.
SERVICES - C3 GROUP
1300 661 859. email. info@c3group.com.au. visit our office. 184 Orlando Street. Coffs Harbour NSW 2450. Shop 12, 150 Gordon St. Port Macquarie NSW 2444. business hours. IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: BEWARE: APPLE & MICROSOFT PHISHING SCAMS More than 90% of cyber-attacks are carried out through emails. In the last few months, a new wave of phishing scams continue being delivered to users on both Microsoft and Apple devices. Cybercriminals use these brands as masks because they’re reputable and trusted on a global scale, meaning victims are more likely to trust content Read more » C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
A BEGINNER’S GUIDE TO MICROSOFT FORMS WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting COULD A PRIVATE CLOUD ENVIRONMENT KEEP YOUR COMPANY SAFER Over one-third of all Australian businesses are now using some form of cloud technology. Industry experts predict that this trend will continue to climb, thanks to the general appeal of moving to the cloud, including its limitless scalability, adaptability and super-fast failure management. Needless to say, cloud technology is certainly here to stay. But are Read more » SERVICES - C3 GROUP
1300 661 859. email. info@c3group.com.au. visit our office. 184 Orlando Street. Coffs Harbour NSW 2450. Shop 12, 150 Gordon St. Port Macquarie NSW 2444. business hours. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
BEWARE: APPLE & MICROSOFT PHISHING SCAMS More than 90% of cyber-attacks are carried out through emails. In the last few months, a new wave of phishing scams continue being delivered to users on both Microsoft and Apple devices. Cybercriminals use these brands as masks because they’re reputable and trusted on a global scale, meaning victims are more likely to trust content Read more » MICROSOFT FORMS 101
Microsoft Forms are super easy to create, fill out and interpret! If you have Office 365 and haven’t utilised this tool just yet, you’re in for a real treat From sending out feedback surveys, to event invites, to gathering interest – Microsoft Forms is an all rounder for any information you need collected. Originally introduced Read more »
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Secure Password Generator. Create strong passwords that can be copied straight from the boxes below! Use our tool to generate random, strong passwords for your accounts. To use words or phrases you're familiar with to create your own password, go ahead and enter some words in the box below: As a rule of thumb, the longer the password, the 5 QUESTIONS TO ASK MANAGED SERVICE PROVIDERS Choosing a managed service provider (MSP) is a very important business decision. A right choice helps a business grow however likewise, a poor one can leave you exposed to security threats and waste your money. The right approach is to compare several potential choices and ask the right questions to make an informed decision. We Read more » 5 SIGNS YOU'RE READY TO PARTNER WITH AN MSP Partnering with an MSP allows you to leverage their fully qualified, diverse team, allowing you to up your technology strategy, get efficient & proactive support and gain greater internal efficiencies. Scalability has become a pain point. A major sign that you’re ready for an MSP is
BUILDING A MODERN WORKPLACE WITH MICROSOFT 365 Building a modern workplace with Microsoft 365. The workplace is changing at a rapid pace, with new challenges and increasing security issues. The right online tools connect & support your employees, wherever they are. They should encourage productivity, improve engagement, cultivate team collaboration and build a strong and modern workplace.
WHAT IS SECURITY AWARENESS TRAINING & WHY SHOULD YOU HAVE Not convinced? Here’s 8 more reasons why Security Awareness Training is a must: Building strength in your company’s weakest link: It’s a well known fact that users are the weakest link in the cybersecurity chain, after all, it’s curiosity, trust and emotions that hackers prey on – software protection simply doesn’t comply with these traits and is therefore less susceptible. BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port Macquarie.
IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: WEBSITES, MARKETING, APPS, SEO & MORE. COFFS HARBOUR Watsons Leisure Centre is a long-standing client of ours, and as soon as we launched C3 Create, they approached us to strategise & develop their new parent brand and sub brands. Every piece of this huge project was crafted in close consultation with the client to ensure consistency and clarity. Here’s our finished concept for their new logo and a snapshot of some branding they received. C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
MICROSOFT FORMS 101
Microsoft Forms are super easy to create, fill out and interpret! If you have Office 365 and haven’t utilised this tool just yet, you’re in for a real treat From sending out feedback surveys, to event invites, to gathering interest – Microsoft Forms is an all rounder for any information you need collected. Originally introduced Read more »
COULD A PRIVATE CLOUD ENVIRONMENT KEEP YOUR COMPANY SAFER Over one-third of all Australian businesses are now using some form of cloud technology. Industry experts predict that this trend will continue to climb, thanks to the general appeal of moving to the cloud, including its limitless scalability, adaptability and super-fast failure management. Needless to say, cloud technology is certainly here to stay. But are Read more » WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting CONTACT US | C3 GROUP Contact C3 Group on 1300 661 859 to place your order, or check your order status. Our experienced team is ready to hear from you. BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port Macquarie.
IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: WEBSITES, MARKETING, APPS, SEO & MORE. COFFS HARBOUR Watsons Leisure Centre is a long-standing client of ours, and as soon as we launched C3 Create, they approached us to strategise & develop their new parent brand and sub brands. Every piece of this huge project was crafted in close consultation with the client to ensure consistency and clarity. Here’s our finished concept for their new logo and a snapshot of some branding they received. C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
MICROSOFT FORMS 101
Microsoft Forms are super easy to create, fill out and interpret! If you have Office 365 and haven’t utilised this tool just yet, you’re in for a real treat From sending out feedback surveys, to event invites, to gathering interest – Microsoft Forms is an all rounder for any information you need collected. Originally introduced Read more »
COULD A PRIVATE CLOUD ENVIRONMENT KEEP YOUR COMPANY SAFER Over one-third of all Australian businesses are now using some form of cloud technology. Industry experts predict that this trend will continue to climb, thanks to the general appeal of moving to the cloud, including its limitless scalability, adaptability and super-fast failure management. Needless to say, cloud technology is certainly here to stay. But are Read more » WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting CONTACT US | C3 GROUP Contact C3 Group on 1300 661 859 to place your order, or check your order status. Our experienced team is ready to hear from you. INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: BEWARE: APPLE & MICROSOFT PHISHING SCAMS More than 90% of cyber-attacks are carried out through emails. In the last few months, a new wave of phishing scams continue being delivered to users on both Microsoft and Apple devices. Cybercriminals use these brands as masks because they’re reputable and trusted on a global scale, meaning victims are more likely to trust content Read more » C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
BUILDING A MODERN WORKPLACE WITH MICROSOFT 365 Building a modern workplace with Microsoft 365. The workplace is changing at a rapid pace, with new challenges and increasing security issues. The right online tools connect & support your employees, wherever they are. They should encourage productivity, improve engagement, cultivate team collaboration and build a strong and modern workplace.
RPO & RTO: WHAT ARE THEY & WHY DO YOU NEED THEM? Recovery Point Objective. RPO, or Recovery Point Objective, is focused on data and your company’s loss tolerance in relation to your data. RPO is determined by looking at the time between data backups and the amount of data that could be lost in between backups. Your RPO is important. Of course, every business owner wants to recover the most A BEGINNER’S GUIDE TO MICROSOFT FORMS Inside the app, you’ll be presented with the Microsoft Forms homepage. You can choose to create a new form or quiz. When you select a new form, you can simply input the form details and add an image. You can easily add questions of a variety of question types to your survey. The ‘Choice’ option allows you to add multiple-choice questions
5 QUESTIONS TO ASK MANAGED SERVICE PROVIDERS Choosing a managed service provider (MSP) is a very important business decision. A right choice helps a business grow however likewise, a poor one can leave you exposed to security threats and waste your money. The right approach is to compare several potential choices and ask the right questions to make an informed decision. We Read more » 5 STEPS TO TIGHTEN COMPUTER & MOBILE SECURITY Did you know: It takes most business about 197 days to detect a breach on their network. More than 4,000 ransomware attacks occur every day. 43 percent of cyber attacks are aimed at small businesses. 1 in 131 emails contains malware. Ransomware attacks increased by 36 percent in 2017. The prevalence of cybercrime is undoubtable, Read more » WHAT IS SECURITY AWARENESS TRAINING & WHY SHOULD YOU HAVE Not convinced? Here’s 8 more reasons why Security Awareness Training is a must: Building strength in your company’s weakest link: It’s a well known fact that users are the weakest link in the cybersecurity chain, after all, it’s curiosity, trust and emotions that hackers prey on – software protection simply doesn’t comply with these traits and is therefore less susceptible. 5 WAYS TO AVOID BEING HACKED According to The Brag “43% of all cybercrime reports, aged from 20-49-year old’s” This age group is extremely significant in that everyone is targeted. Another tip to live by when it comes to social media is that the less you share the safer you are.The more private the information or location of where you are the easier it is to find and
BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port Macquarie.
IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. CLOUD TECHNOLOGY FOR SMBS. C3 GROUP. COFFS HARBOUR & PORT Cloud technology removes the limitations of location, the need to purchase and maintain expensive on-premise equipment, and allows for the flexibility and scalability that no other technology does. Australian based Cloud solutions mean safer storage, fast fail-over and readily available data for you and your company. That’s C3 Cloud.
INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
MICROSOFT FORMS 101
Microsoft Forms are super easy to create, fill out and interpret! If you have Office 365 and haven’t utilised this tool just yet, you’re in for a real treat From sending out feedback surveys, to event invites, to gathering interest – Microsoft Forms is an all rounder for any information you need collected. Originally introduced Read more »
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5. Increased Cybersecurity and Dependable Backup & Disaster Recovery (DR) Businesses are more vulnerable than ever to cyber threats. Australia has had the highest increase in cyber-attacks over the last couple of years, when compared to any other country. Ransomware attacks in
CONTACT US | C3 GROUP Contact C3 Group on 1300 661 859 to place your order, or check your order status. Our experienced team is ready to hear from you. WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting BUSINESS IT SUPPORT & SERVICES. C3 GROUP. COFFS HARBOUR C3 Group provides technology and IT support that keeps business on top of their game. Support nation-wide. Offices in Coffs Harbour & Port Macquarie.
IT PROVIDERS FOR SMBS NATIONWIDE. OFFICES IN COFFS HARBOUR Today. We now service clients throughout Australia, with a focus on Infrastructure Managed IT Services, Cloud, Connectivity, Telephony, Apps & Web Development. . . . More than anything, C3 Group is a family, and when you partner with us, you become part of that family. We work hard to produce results, but we make sure we have fun doing it.
DEDICATED IT SUPPORT IN COFFS HARBOUR & PORT MACQUARIE. Daniel. Account Manager. bio. Daniel started with C3 Group in 2020 as an Account Manager after making the move with his family from Canberra to Coffs Harbour. Daniel has worked in the IT industry for fifteen years in varying roles across the private and public sectors, focusing on operations, strategy and implementing improvement initiatives. CLOUD TECHNOLOGY FOR SMBS. C3 GROUP. COFFS HARBOUR & PORT Cloud technology removes the limitations of location, the need to purchase and maintain expensive on-premise equipment, and allows for the flexibility and scalability that no other technology does. Australian based Cloud solutions mean safer storage, fast fail-over and readily available data for you and your company. That’s C3 Cloud.
INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: C3 MULTI-FACTOR AUTHENTICATION Our easy-to-use Multi-Factor Authentication (MFA) solution helps companies keep their assets, information, and user identities secure. It not only reduces network disruptions and data breaches arising from weak or stolen credentials, but delivers this important capability entirely from the Cloud. Our MFA solution works by requiring users to use
MICROSOFT FORMS 101
Microsoft Forms are super easy to create, fill out and interpret! If you have Office 365 and haven’t utilised this tool just yet, you’re in for a real treat From sending out feedback surveys, to event invites, to gathering interest – Microsoft Forms is an all rounder for any information you need collected. Originally introduced Read more »
LATEST NEWS
5. Increased Cybersecurity and Dependable Backup & Disaster Recovery (DR) Businesses are more vulnerable than ever to cyber threats. Australia has had the highest increase in cyber-attacks over the last couple of years, when compared to any other country. Ransomware attacks in
CONTACT US | C3 GROUP Contact C3 Group on 1300 661 859 to place your order, or check your order status. Our experienced team is ready to hear from you. WHAT ARE YOU RISKING BY USING UNLICENSED SOFTWARE? Malware Infections: Unlicensed software, or software downloaded from an illegitimate source, may contain malware which puts an organisation at significant risk of an attack, resulting in anything from downtime, to monetary loss, data loss and more. Data Breaches: It is now more important than ever for businesses to put effort into protecting INTERNET, PHONES AND MORE FOR BUSINESS. COFFS HARBOUR Public Internet Connectivity. C3 Connect is our public internet solution offering businesses ADSL2+, Ethernet over Copper (Eoc), Ethernet over Fibre (EoF), NBN Wireless & Fibre and 4G Internet connections with fast, local support. There are significant benefits to leveraging us for public internet, including: RPO & RTO: WHAT ARE THEY & WHY DO YOU NEED THEM? Recovery Point Objective. RPO, or Recovery Point Objective, is focused on data and your company’s loss tolerance in relation to your data. RPO is determined by looking at the time between data backups and the amount of data that could be lost in between backups. Your RPO is important. Of course, every business owner wants to recover the most LATEST NEWS
Matthew ran through what it is, the vital importance of having it, he showed how easy it is to use and afforablde it is to roll out for a single user right through to large organisations. Brian (C3 Group’s Managing Director) tailed the keynote, giving some powerful yet BEWARE: APPLE & MICROSOFT PHISHING SCAMS More than 90% of cyber-attacks are carried out through emails. In the last few months, a new wave of phishing scams continue being delivered to users on both Microsoft and Apple devices. Cybercriminals use these brands as masks because they’re reputable and trusted on a global scale, meaning victims are more likely to trust content Read more » LATEST NEWS
5. Increased Cybersecurity and Dependable Backup & Disaster Recovery (DR) Businesses are more vulnerable than ever to cyber threats. Australia has had the highest increase in cyber-attacks over the last couple of years, when compared to any other country. Ransomware attacks in
A BEGINNER’S GUIDE TO MICROSOFT FORMS Inside the app, you’ll be presented with the Microsoft Forms homepage. You can choose to create a new form or quiz. When you select a new form, you can simply input the form details and add an image. You can easily add questions of a variety of question types to your survey. The ‘Choice’ option allows you to add multiple-choice questions
BUILDING A MODERN WORKPLACE WITH MICROSOFT 365 Building a modern workplace with Microsoft 365. The workplace is changing at a rapid pace, with new challenges and increasing security issues. The right online tools connect & support your employees, wherever they are. They should encourage productivity, improve engagement, cultivate team collaboration and build a strong and modern workplace.
5 WAYS TO AVOID BEING HACKED According to The Brag “43% of all cybercrime reports, aged from 20-49-year old’s” This age group is extremely significant in that everyone is targeted. Another tip to live by when it comes to social media is that the less you share the safer you are.The more private the information or location of where you are the easier it is to find and
WHAT IS SECURITY AWARENESS TRAINING & WHY SHOULD YOU HAVE Not convinced? Here’s 8 more reasons why Security Awareness Training is a must: Building strength in your company’s weakest link: It’s a well known fact that users are the weakest link in the cybersecurity chain, after all, it’s curiosity, trust and emotions that hackers prey on – software protection simply doesn’t comply with these traits and is therefore less susceptible. COULD A PRIVATE CLOUD ENVIRONMENT KEEP YOUR Over one-third of all Australian businesses are now using some form of cloud technology. Industry experts predict that this trend will continue to climb, thanks to the general appeal of moving to the cloud, including its limitless scalability, adaptability and super-fast failure management. Needless to say, cloud technology is certainly here to stay. But are Read more » C3 Group
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WHAT CLIENTS SAY
">
My only complaint is that I can’t have them all to myself! Before C3 Group, we experienced data loss, continuous email issues, and our IT infrastructure was insufficient for our business, but we managed to make do (just). Like a lot of other larger companies, we tried having an internal IT Manager, but when they left, we had to relearn everything and had to try and workout all of the internal and external passwords etc. Needless to say, we didn’t realise how simple IT could be until we partnered with C3 Group – their recommendations always suit our business, and they’re always accommodating and willing to help. Projects are always a stand out. We recently expanded, and C3 Group kept us informed throughout the project of setting up a new site for us. They communicated well with all builders and other trades people involved, and were able to accommodate our many and varied needs. If I was talking to anyone considering bringing C3 on, I would remind them that when looking at the price, remember that not only do you get the support, but also the reliability and peace of mind – it’s well worth it.
Matt Miller, Operations Manager Adele House ">
C3 Group are on top of their game with ensuring virus/malware is captured before it hits a user’s desktop. We’re not overly ‘tech savvy’ here, so I can’t imagine how difficult it would have been to manage a server and over 30 workstations and laptops ourselves. On top of that, there’s the data backups and ever-worrying increase in cybercrime that has to be managed. C3 Group is completely on top of it. They keep everything up to date for us, and are very responsive to everyday enquiries – all traits that are important to our company. Their staff are always great to deal with too. They provide excellent customer service throughout all areas of their organisation. Their Service Desk staff and technicians are very knowledgeable, up to date with technology and always happy to help us. Whenever we’ve had any kind of dealings with them, everything has always been delivered on promised dates and works without issue. They’ve also helped us liaise with third party suppliers to resolve issues we were having – it’s those little extras that C3 Group does that we really appreciate.
Matt Macer, Erskine Oral Care ">
The Bachrach Naumburger Group of Companies has had a positive relationship with C3 Group for over a decade. They have greatly assisted the growth of our business which spans 3 states and multiple offices. I am always very confident that the IT advice and assistance we get from C3 Group is of the highest quality. Steve Gooley, Manager Bachrach Naumburger Group ">
The Toormina and Sawtell Medical Centres have been clients of C3 Group since 2014.
Our IT systems have improved significantly since utilising their professional service. Having our two practices running remotely is extremely efficient and any issues or concerns that we have are dealt with promptly, with their remote access enabling an immediate response.
The service we receive from C3 Group on a daily basis has been superb; their professionalism, friendliness and customer support is excellent. Leanne Ward, Practice Manager Toormina Medical Centre ">
IT is no longer a burden to our business, it’s an enabler. Like a lot of smaller businesses, I tried self managing most of the IT issues, which was time consuming, inefficient and often ineffective. It was taking me away from the most productive and important tasks which was a real drain on my business. Partnering with C3 Group has allowed us to leverage the outstanding value they provide, to take our organisation to the next level. Their solutions have helped us move from procedures that were inefficient and expensive, to solutions that allowed for greater ease of use, better productivity, and time & money saved. They have fast response times, friendly service and a streamlined approach to getting things done. I would definitely recommend them. Aaron Hardaker, Owner and Principal Physiotherapist Mid North Coast Physio
">
C3 Groups work stands the test of time! When we used to have IT Issues, we tried to invest time into resolving them using our own staff, but with our focus being on our core business, we simply couldn’t apply enough time to resolve the issues ourselves, so we partnered with C3 Group. It’s great having confidence that the right people are doing the job, and the end result will suit our needs. A major problem C3 Group helped us with was our phone systems. We were struggling with a lack of time and expertise in this area, and as a result, our clients were experiencing constant dropouts, and poor quality calls. This is no longer an issue – one of our most valued attributes of C3 Group is they always recommend what you actually need to get the outcome you’re hoping for. We would highly recommend them. Partnering with an ICT Provider allows our staff to focus on what’s important to our business. Love your work C3!
Kyle Winters, IT Manager Janison ">
C3 Group delivers results in the toughest situations. We were one of C3 Group’s first clients, and in our experience, their ability to resolve problems easily and in a good time frame are their best attributes – these give us the confidence to know that we are backed by a high quality IT company. We’re always extremely happy with the service provided by the C3 team, and applaud their backup systems. Their hardware & software recommendations are always spot on too.
In the time we’ve been with them, they’ve got us out of some pretty big predicaments – one that sticks in my mind, was when we were in the end stages of a major construction tender valued at $20m, when we were hit with a new ransomware virus through our emails – everything was put on hold, and we honestly thought we would lose everything, including the ability to close the tender deal we were working on. C3 Group came to the rescue and worked around the clock (literally throughout the night) to have us back up and running in less than 24 hours. We were able to close our tender and win the project! Thanks again C3, you more than proved your capabilities when put under pressure in a tough situation. Craig Spencer, Business Owner FM Glenn ">
I often think of how much easier my job would have been if I partnered with C3 Group sooner! Our last IT Provider was frustrating to deal with – we had phone calls and emails unanswered, and when they were answered, the response time was always slow. C3 Group made the process of switching providers effortless. Now, everyday issues in the practice are dealt with quickly and often immediately. In the world of general practice, for doctors, staff and patients, this is a top priority. Last year, we moved the entire practice in a weekend. I was so impressed with the team; they worked quickly, without fuss, AND we were ready to open the doors on Monday morning without any hitches! Lee Hayes, Beach Street Medical Practice Practice Manager ">
My only complaint is that I can’t have them all to myself! Before C3 Group, we experienced data loss, continuous email issues, and our IT infrastructure was insufficient for our business, but we managed to make do (just). Like a lot of other larger companies, we tried having an internal IT Manager, but when they left, we had to relearn everything and had to try and workout all of the internal and external passwords etc. Needless to say, we didn’t realise how simple IT could be until we partnered with C3 Group – their recommendations always suit our business, and they’re always accommodating and willing to help. Projects are always a stand out. We recently expanded, and C3 Group kept us informed throughout the project of setting up a new site for us. They communicated well with all builders and other trades people involved, and were able to accommodate our many and varied needs. If I was talking to anyone considering bringing C3 on, I would remind them that when looking at the price, remember that not only do you get the support, but also the reliability and peace of mind – it’s well worth it.
Matt Miller, Operations Manager Adele House ">
C3 Group are on top of their game with ensuring virus/malware is captured before it hits a user’s desktop. We’re not overly ‘tech savvy’ here, so I can’t imagine how difficult it would have been to manage a server and over 30 workstations and laptops ourselves. On top of that, there’s the data backups and ever-worrying increase in cybercrime that has to be managed. C3 Group is completely on top of it. They keep everything up to date for us, and are very responsive to everyday enquiries – all traits that are important to our company. Their staff are always great to deal with too. They provide excellent customer service throughout all areas of their organisation. Their Service Desk staff and technicians are very knowledgeable, up to date with technology and always happy to help us. Whenever we’ve had any kind of dealings with them, everything has always been delivered on promised dates and works without issue. They’ve also helped us liaise with third party suppliers to resolve issues we were having – it’s those little extras that C3 Group does that we really appreciate.
Matt Macer, Erskine Oral Care ">
The Bachrach Naumburger Group of Companies has had a positive relationship with C3 Group for over a decade. They have greatly assisted the growth of our business which spans 3 states and multiple offices. I am always very confident that the IT advice and assistance we get from C3 Group is of the highest quality. Steve Gooley, Manager Bachrach Naumburger Group ">
The Toormina and Sawtell Medical Centres have been clients of C3 Group since 2014.
Our IT systems have improved significantly since utilising their professional service. Having our two practices running remotely is extremely efficient and any issues or concerns that we have are dealt with promptly, with their remote access enabling an immediate response.
The service we receive from C3 Group on a daily basis has been superb; their professionalism, friendliness and customer support is excellent. Leanne Ward, Practice Manager Toormina Medical Centre ">
IT is no longer a burden to our business, it’s an enabler. Like a lot of smaller businesses, I tried self managing most of the IT issues, which was time consuming, inefficient and often ineffective. It was taking me away from the most productive and important tasks which was a real drain on my business. Partnering with C3 Group has allowed us to leverage the outstanding value they provide, to take our organisation to the next level. Their solutions have helped us move from procedures that were inefficient and expensive, to solutions that allowed for greater ease of use, better productivity, and time & money saved. They have fast response times, friendly service and a streamlined approach to getting things done. I would definitely recommend them. Aaron Hardaker, Owner and Principal Physiotherapist Mid North Coast Physio
">
C3 Groups work stands the test of time! When we used to have IT Issues, we tried to invest time into resolving them using our own staff, but with our focus being on our core business, we simply couldn’t apply enough time to resolve the issues ourselves, so we partnered with C3 Group. It’s great having confidence that the right people are doing the job, and the end result will suit our needs. A major problem C3 Group helped us with was our phone systems. We were struggling with a lack of time and expertise in this area, and as a result, our clients were experiencing constant dropouts, and poor quality calls. This is no longer an issue – one of our most valued attributes of C3 Group is they always recommend what you actually need to get the outcome you’re hoping for. We would highly recommend them. Partnering with an ICT Provider allows our staff to focus on what’s important to our business. Love your work C3!
Kyle Winters, IT Manager Janison ">
C3 Group delivers results in the toughest situations. We were one of C3 Group’s first clients, and in our experience, their ability to resolve problems easily and in a good time frame are their best attributes – these give us the confidence to know that we are backed by a high quality IT company. We’re always extremely happy with the service provided by the C3 team, and applaud their backup systems. Their hardware & software recommendations are always spot on too.
In the time we’ve been with them, they’ve got us out of some pretty big predicaments – one that sticks in my mind, was when we were in the end stages of a major construction tender valued at $20m, when we were hit with a new ransomware virus through our emails – everything was put on hold, and we honestly thought we would lose everything, including the ability to close the tender deal we were working on. C3 Group came to the rescue and worked around the clock (literally throughout the night) to have us back up and running in less than 24 hours. We were able to close our tender and win the project! Thanks again C3, you more than proved your capabilities when put under pressure in a tough situation. Craig Spencer, Business Owner FM Glenn ">
I often think of how much easier my job would have been if I partnered with C3 Group sooner! Our last IT Provider was frustrating to deal with – we had phone calls and emails unanswered, and when they were answered, the response time was always slow. C3 Group made the process of switching providers effortless. Now, everyday issues in the practice are dealt with quickly and often immediately. In the world of general practice, for doctors, staff and patients, this is a top priority. Last year, we moved the entire practice in a weekend. I was so impressed with the team; they worked quickly, without fuss, AND we were ready to open the doors on Monday morning without any hitches! Lee Hayes, Beach Street Medical Practice Practice Manager MEET OUR TEAM
MURRAY
Senior Service Desk Engineer ------------------------- BIO.
Enjoying geeking out at pretty much anything has allowed Murray to become an all-rounder when it comes to tech based knowledge. One of our Senior Service Desk Engineers, Murray is a team member that is well-known for his attention to detail, meaning anything he delivers is...well - pretty much perfect! AMAR
RMM Technician
------------------------- BIO.
Residing in Bosnia, Amar makes up half of our EU team. After getting his first computer in 1992, Amar knew this was his passion, so ventured to University and graduated with a degree in IT. He's one of our behind the scenes superstars, keeping our clients systems up to date, ensuring their backups are working correctly, and preventing malfunctions and security threats before they arise! When he's not wasting spending time watching European football, he's busy with his wife of 18 years and their two young children. WILL
Service Desk Technician ------------------------- BIO.
You are getting veeeeery sleepy - okay maybe not by reading this, but if you were in Will’s presence while he was performing Hypnotism, you might be! Aside from that skill, Will is an attentive and thorough worker who takes care of all of our backup and storage facilities for clients, meaning they’re in very safe hands. MATTHEW
Professional Services Team Leader ------------------------- BIO.
Matt has historically been our go-to-guy for anything collaboration/communication related, from cabling, to phone systems and wireless solutions - Matt knows his stuff ! Matt focus is now Project Management. Simply fuel him with coffee, occasionally talk about rally cars, and let him play golf every now and then, and he’s good to go!
DYLAN
Service Desk Technician ------------------------- BIO.
New to the tech industry, Dylan has grown leaps and bounds in terms of his skills and knowledge, and he’s not just a strong team member at work, either - Dylan is involved in multiple sports teams outside of work, and when he’s not playing sports, he’s playing games online.
TIM
Customer Success Manager ------------------------- BIO.
Tim joined C3 Group with over two decades of experience in IT, including exposure to modern technology for both large and small corporations. When he's not thinking about how he can innovate our clients tech environments, Tim is escaping to nature for new adventures with his family. CALLAM
Customer Success Manager ------------------------- BIO.
Callam joined our team as a Sales Trainee, now having worked his way up to a CSM role. A keen gym-goer, fierce hockey player, eager learner and hard worker, Callam enjoys the challenge of sourcing best fit solutions for our clients to ensure they're running optimally. ROMAN
Senior Technical Engineer ------------------------- BIO.
Residing from Germany, Roman is our candidly nick-named ‘Resident Genius’. He puts a mass amount of energy into all internal monitoring systems - detecting and remediating threats that could have devastating affects on our clients. Roman also takes some pretty sweet drone footage...check it out: http://bit.ly/2rrrown BRIAN
Managing Director
------------------------- BIO.
Motorcycle enthusiast and globe trotter, Brian is not your average ‘tech guy’. Previously involved in technical services, sales and account management, Brian is the GM who has done it all. If you need a solution to what seems like an impossible problem, Brian is your guy. MARK
Senior Technical & Project Engineer ------------------------- BIO.
Mark migrated from the country to the coast when he joined C3 Group over 6 years ago. A technical mind like no other, Mark is thorough & meticulous in the work he delivers. He’s currently enjoying the life of being a new dad (if you don’t count his two miniature poodles). DANIEL
Service Desk Technician ------------------------- BIO.
When he’s not busy playing basketball or spending time with his two children, Dan is either gaming, or helping our clients out of a tough spot. One of our newer Service Desk Technicians, Dan comes with a strong technical background, and can always be relied upon to deliver results.
MUJO
RMM Technician
------------------------- BIO.
Another Bosnian local, Mujo makes up the other half of our EU team. After studying in an electro-technical high school, Mujo fell into all things tech, including 3D modelling, graphic design, websites, CGI, the list goes on. Mujo has a passion for photography, drawing and painting, but don't let that zen lifestyle fool you; Mujo has a wicked eye for detail which means that his work to seek out anything that's not quite right in our clients systems is found and resolved fast! He also ensures backups are ticking over, all systems are up to date, and prevents catastrophes before they arise. LUCAS
Senior Technical Engineer ------------------------- BIO.
Younger brother of Mark, Lucas is a talented technician who carries a cheeky smile with him wherever he goes. Loved by our clients, Lucas’s work reflects his considerable experience and interest in all things tech.
JONO
Service Desk Technician ------------------------- BIO.
Jono is the newest member of our service desk team. Passionate about the industry, he's quick on his feet and expertly navigated any technical challenge thrown his way. If he's not gaming, he'll be busy getting knee deep in mud on his dirt bike. PETER
Director
------------------------- BIO.
Peter joined the family business as a tech in training many years ago, and has greatly assisted with the innovation that has seen C3 Group grow and differentiate itself from its competitors. When he’s not following Essendon, Peter is busy keeping up with the latest tech trends and continues to ensure we’re delivering solutions that help our clients gain a competitive advantage. JULIE
Administration & Accounts ------------------------- BIO.
Proud mum of twin girls, Julie is active with a vibrant personality, and always a pleasure to be around. Making up the whole of our Administration & Accounts team, Julie is a key to keeping C3 functioning!
JONATHAN
Applications Developer ------------------------- BIO.
From studying a degree in music, to becoming a developer, Jono is new to the C3 Family, and brings knowledge and skills with him all the way from Sydney. When he's not running his daughter around to T-Ball, he's sampling the restaurants and cafes around Coffs to find his new 'local'.
BRETT
Operations Manager
------------------------- BIO.
Having an extensive background in project management from the ATO, Brett has a thorough understanding of efficient planning, budgeting and coordination. Car enthusiast, cyclist & family man, Brett makes maintaining a healthy work/life balance look easy! TRAVIS
CFO
------------------------- BIO.
Still trying to figure out how he ended up in the tech industry, Travis, a self-proclaimed slave to numbers, is one of the newer members of C3 Group. Travis is fascinated with the flow on effect of numbers and has big plans for the future growth of C3 Group...stay tuned.
MAREE
Mother Hen
------------------------- BIO.
Maree is the mother of the office. Our founder, John's wife, Maree ensures that no birthday is missed, no Friday goes without a chocolate and no special occasion not celebrated. C3 certainly wouldn't be the great company it is without her TLC! PHIL
Senior Technical Engineer ------------------------- BIO.
When he’s not busy running his three daughters around, Phil is hard at work joking around - I mean - working hard for clients. ...Seriously though, Phil is a workhorse, putting in countless hours to deliver exceptional quality projects and mentoring to the other engineers. Phil enjoys sports and F1 racing. CHRISTOPHER
Customer Success Manager ------------------------- BIO.
Newly-wed, skater, filmmaker & photographer; just some of the things Chris is known for. Here, we know Chris as a hard worker, critical thinker, and team player. Chris has worked his way from a traineeship to account management, and continues play a strong part in ensuring our clients are delivered with solutions that facilitate functionality, prosperity and productivity. ALEX
Solutions Architect
------------------------- BIO.
You may know Alex for his gaming celebrity status (...but probably not). We know him best for his killer design solutions. Alex likes hard whiskey, fast cars, rides a bike and refers to himself as ‘the architect’.
LACHLAN
Service Desk Technician ------------------------- BIO.
Lachlan is your typical country bloke - well, ‘country-meets-tech’ bloke. Growing up in a small country town, relocating to the big smoke, and then joining us on the Coffs Coast, Lachlan is an experienced technician with a go-getter attitude and joke to go with any occasion. JOEL
Service Desk Technician ------------------------- BIO.
Joel is a shameless Yeezy fan - but don’t judge him on that - he has a keen work ethic and always produces high quality outcomes. Working his way as both a Service Desk Technician & Project Engineer, Joel has a long-standing rapport with our clients, and considerable knowledge that helps him deliver great results time and time again. CHRIS
Brand & Marketing Coordinator ------------------------- BIO.
Chris joins our team with over 12 years working in both print and digital agencies. He's worked with clients big and small, across almost every industry imaginable. He's the guy to ensure our values, mission and message matches your experience. He enjoys time off with his kids, the finest coffee experience and Saturday surf sessions. BIANCA
Sales Admin
------------------------- BIO.
When she's not taking care of her two horses, or helping out at the local sign language courses, Bianca is our go-to-girl for a range of sales and admin tasks. Bianca assists all of our teams, and is a great helping hand around the office. THOMAS
Project Engineer
------------------------- BIO.
Thomas - the best way to summarise him would be, ‘the silent achiever’. He’s quiet, polite, and clients love him. Tom thrives when faced with a challenge and has an acclaimed reputation of being able to get the job done - whatever it takes. When he's not focused on tech, Thomas likes tinkering with mechanics, having restored an old jeep to full glory!
JOHN
Founder & Director
------------------------- BIO.
John launched C3 Group (known then as John Hood Electronics), in his home garage in 1995. The growth and continued progression of C3 Group is credit to John’s innovative thinking, adaptability to changing markets, and ability to preserve the humble family culture that makes C3 Group such a pleasant place to be a part of. John continues to be involved with clients and the day-to-day running’s of C3 Group. ALISTAIR
Service Desk Manager ------------------------- BIO.
Being a part of the C3 family for nearly a decade, Alistair joined the company as our very first Service Desk technician. Now heading up our entire Service Desk Team, Alistair mentors our junior technicians, and continues to progress the functionality and delivery standards of our support team. His primary focus, other than drinking copious amounts of coffee, is on our commitment to putting clients first & resolving their issues fast. RHONDA
Customer Success Manager ------------------------- BIO.
Hailing from Sydney, Rhonda has over 20 years' experience in the industry working for heavyweights Fujitsu and St Vincent's Hospital Group. Rhonda joined our team in 2018 and is passionate about building strong client relationships while ensuring quality tailored solutions An enthusiast about all things outdoors, when she isn't riding her scooter, you'll find Rhonda fishing, paddle-boarding or diving. MURRAY
Senior Service Desk Engineer ------------------------- BIO.
Enjoying geeking out at pretty much anything has allowed Murray to become an all-rounder when it comes to tech based knowledge. One of our Senior Service Desk Engineers, Murray is a team member that is well-known for his attention to detail, meaning anything he delivers is...well - pretty much perfect! AMAR
RMM Technician
------------------------- BIO.
Residing in Bosnia, Amar makes up half of our EU team. After getting his first computer in 1992, Amar knew this was his passion, so ventured to University and graduated with a degree in IT. He's one of our behind the scenes superstars, keeping our clients systems up to date, ensuring their backups are working correctly, and preventing malfunctions and security threats before they arise! When he's not wasting spending time watching European football, he's busy with his wife of 18 years and their two young children. WILL
Service Desk Technician ------------------------- BIO.
You are getting veeeeery sleepy - okay maybe not by reading this, but if you were in Will’s presence while he was performing Hypnotism, you might be! Aside from that skill, Will is an attentive and thorough worker who takes care of all of our backup and storage facilities for clients, meaning they’re in very safe hands. MATTHEW
Professional Services Team Leader ------------------------- BIO.
Matt has historically been our go-to-guy for anything collaboration/communication related, from cabling, to phone systems and wireless solutions - Matt knows his stuff ! Matt focus is now Project Management. Simply fuel him with coffee, occasionally talk about rally cars, and let him play golf every now and then, and he’s good to go!
DYLAN
Service Desk Technician ------------------------- BIO.
New to the tech industry, Dylan has grown leaps and bounds in terms of his skills and knowledge, and he’s not just a strong team member at work, either - Dylan is involved in multiple sports teams outside of work, and when he’s not playing sports, he’s playing games online.
TIM
Customer Success Manager ------------------------- BIO.
Tim joined C3 Group with over two decades of experience in IT, including exposure to modern technology for both large and small corporations. When he's not thinking about how he can innovate our clients tech environments, Tim is escaping to nature for new adventures with his family. CALLAM
Customer Success Manager ------------------------- BIO.
Callam joined our team as a Sales Trainee, now having worked his way up to a CSM role. A keen gym-goer, fierce hockey player, eager learner and hard worker, Callam enjoys the challenge of sourcing best fit solutions for our clients to ensure they're running optimally. ROMAN
Senior Technical Engineer ------------------------- BIO.
Residing from Germany, Roman is our candidly nick-named ‘Resident Genius’. He puts a mass amount of energy into all internal monitoring systems - detecting and remediating threats that could have devastating affects on our clients. Roman also takes some pretty sweet drone footage...check it out: http://bit.ly/2rrrown BRIAN
Managing Director
------------------------- BIO.
Motorcycle enthusiast and globe trotter, Brian is not your average ‘tech guy’. Previously involved in technical services, sales and account management, Brian is the GM who has done it all. If you need a solution to what seems like an impossible problem, Brian is your guy. MARK
Senior Technical & Project Engineer ------------------------- BIO.
Mark migrated from the country to the coast when he joined C3 Group over 6 years ago. A technical mind like no other, Mark is thorough & meticulous in the work he delivers. He’s currently enjoying the life of being a new dad (if you don’t count his two miniature poodles). DANIEL
Service Desk Technician ------------------------- BIO.
When he’s not busy playing basketball or spending time with his two children, Dan is either gaming, or helping our clients out of a tough spot. One of our newer Service Desk Technicians, Dan comes with a strong technical background, and can always be relied upon to deliver results.
MUJO
RMM Technician
------------------------- BIO.
Another Bosnian local, Mujo makes up the other half of our EU team. After studying in an electro-technical high school, Mujo fell into all things tech, including 3D modelling, graphic design, websites, CGI, the list goes on. Mujo has a passion for photography, drawing and painting, but don't let that zen lifestyle fool you; Mujo has a wicked eye for detail which means that his work to seek out anything that's not quite right in our clients systems is found and resolved fast! He also ensures backups are ticking over, all systems are up to date, and prevents catastrophes before they arise. LUCAS
Senior Technical Engineer ------------------------- BIO.
Younger brother of Mark, Lucas is a talented technician who carries a cheeky smile with him wherever he goes. Loved by our clients, Lucas’s work reflects his considerable experience and interest in all things tech.
JONO
Service Desk Technician ------------------------- BIO.
Jono is the newest member of our service desk team. Passionate about the industry, he's quick on his feet and expertly navigated any technical challenge thrown his way. If he's not gaming, he'll be busy getting knee deep in mud on his dirt bike. PETER
Director
------------------------- BIO.
Peter joined the family business as a tech in training many years ago, and has greatly assisted with the innovation that has seen C3 Group grow and differentiate itself from its competitors. When he’s not following Essendon, Peter is busy keeping up with the latest tech trends and continues to ensure we’re delivering solutions that help our clients gain a competitive advantage. JULIE
Administration & Accounts ------------------------- BIO.
Proud mum of twin girls, Julie is active with a vibrant personality, and always a pleasure to be around. Making up the whole of our Administration & Accounts team, Julie is a key to keeping C3 functioning!
JONATHAN
Applications Developer ------------------------- BIO.
From studying a degree in music, to becoming a developer, Jono is new to the C3 Family, and brings knowledge and skills with him all the way from Sydney. When he's not running his daughter around to T-Ball, he's sampling the restaurants and cafes around Coffs to find his new 'local'.
BRETT
Operations Manager
------------------------- BIO.
Having an extensive background in project management from the ATO, Brett has a thorough understanding of efficient planning, budgeting and coordination. Car enthusiast, cyclist & family man, Brett makes maintaining a healthy work/life balance look easy! TRAVIS
CFO
------------------------- BIO.
Still trying to figure out how he ended up in the tech industry, Travis, a self-proclaimed slave to numbers, is one of the newer members of C3 Group. Travis is fascinated with the flow on effect of numbers and has big plans for the future growth of C3 Group...stay tuned.
MAREE
Mother Hen
------------------------- BIO.
Maree is the mother of the office. Our founder, John's wife, Maree ensures that no birthday is missed, no Friday goes without a chocolate and no special occasion not celebrated. C3 certainly wouldn't be the great company it is without her TLC! PHIL
Senior Technical Engineer ------------------------- BIO.
When he’s not busy running his three daughters around, Phil is hard at work joking around - I mean - working hard for clients. ...Seriously though, Phil is a workhorse, putting in countless hours to deliver exceptional quality projects and mentoring to the other engineers. Phil enjoys sports and F1 racing. CHRISTOPHER
Customer Success Manager ------------------------- BIO.
Newly-wed, skater, filmmaker & photographer; just some of the things Chris is known for. Here, we know Chris as a hard worker, critical thinker, and team player. Chris has worked his way from a traineeship to account management, and continues play a strong part in ensuring our clients are delivered with solutions that facilitate functionality, prosperity and productivity. ALEX
Solutions Architect
------------------------- BIO.
You may know Alex for his gaming celebrity status (...but probably not). We know him best for his killer design solutions. Alex likes hard whiskey, fast cars, rides a bike and refers to himself as ‘the architect’.
LACHLAN
Service Desk Technician ------------------------- BIO.
Lachlan is your typical country bloke - well, ‘country-meets-tech’ bloke. Growing up in a small country town, relocating to the big smoke, and then joining us on the Coffs Coast, Lachlan is an experienced technician with a go-getter attitude and joke to go with any occasion. JOEL
Service Desk Technician ------------------------- BIO.
Joel is a shameless Yeezy fan - but don’t judge him on that - he has a keen work ethic and always produces high quality outcomes. Working his way as both a Service Desk Technician & Project Engineer, Joel has a long-standing rapport with our clients, and considerable knowledge that helps him deliver great results time and time again. CHRIS
Brand & Marketing Coordinator ------------------------- BIO.
Chris joins our team with over 12 years working in both print and digital agencies. He's worked with clients big and small, across almost every industry imaginable. He's the guy to ensure our values, mission and message matches your experience. He enjoys time off with his kids, the finest coffee experience and Saturday surf sessions. BIANCA
Sales Admin
------------------------- BIO.
When she's not taking care of her two horses, or helping out at the local sign language courses, Bianca is our go-to-girl for a range of sales and admin tasks. Bianca assists all of our teams, and is a great helping hand around the office. THOMAS
Project Engineer
------------------------- BIO.
Thomas - the best way to summarise him would be, ‘the silent achiever’. He’s quiet, polite, and clients love him. Tom thrives when faced with a challenge and has an acclaimed reputation of being able to get the job done - whatever it takes. When he's not focused on tech, Thomas likes tinkering with mechanics, having restored an old jeep to full glory!
JOHN
Founder & Director
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John launched C3 Group (known then as John Hood Electronics), in his home garage in 1995. The growth and continued progression of C3 Group is credit to John’s innovative thinking, adaptability to changing markets, and ability to preserve the humble family culture that makes C3 Group such a pleasant place to be a part of. John continues to be involved with clients and the day-to-day running’s of C3 Group. ALISTAIR
Service Desk Manager ------------------------- BIO.
Being a part of the C3 family for nearly a decade, Alistair joined the company as our very first Service Desk technician. Now heading up our entire Service Desk Team, Alistair mentors our junior technicians, and continues to progress the functionality and delivery standards of our support team. His primary focus, other than drinking copious amounts of coffee, is on our commitment to putting clients first & resolving their issues fast. RHONDA
Customer Success Manager ------------------------- BIO.
Hailing from Sydney, Rhonda has over 20 years' experience in the industry working for heavyweights Fujitsu and St Vincent's Hospital Group. Rhonda joined our team in 2018 and is passionate about building strong client relationships while ensuring quality tailored solutions An enthusiast about all things outdoors, when she isn't riding her scooter, you'll find Rhonda fishing, paddle-boarding or diving. MURRAY
Senior Service Desk Engineer ------------------------- BIO.
Enjoying geeking out at pretty much anything has allowed Murray to become an all-rounder when it comes to tech based knowledge. One of our Senior Service Desk Engineers, Murray is a team member that is well-known for his attention to detail, meaning anything he delivers is...well - pretty much perfect! AMAR
RMM Technician
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Residing in Bosnia, Amar makes up half of our EU team. After getting his first computer in 1992, Amar knew this was his passion, so ventured to University and graduated with a degree in IT. He's one of our behind the scenes superstars, keeping our clients systems up to date, ensuring their backups are working correctly, and preventing malfunctions and security threats before they arise! When he's not wasting spending time watching European football, he's busy with his wife of 18 years and their two young children. WILL
Service Desk Technician ------------------------- BIO.
You are getting veeeeery sleepy - okay maybe not by reading this, but if you were in Will’s presence while he was performing Hypnotism, you might be! Aside from that skill, Will is an attentive and thorough worker who takes care of all of our backup and storage facilities for clients, meaning they’re in very safe hands. MATTHEW
Professional Services Team Leader ------------------------- BIO.
Matt has historically been our go-to-guy for anything collaboration/communication related, from cabling, to phone systems and wireless solutions - Matt knows his stuff ! Matt focus is now Project Management. Simply fuel him with coffee, occasionally talk about rally cars, and let him play golf every now and then, and he’s good to go!
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Meet everyone!
HOW CAN WE HELP?
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PHONE.
1300 661 859
EMAIL.
info@c3group.com.au
VISIT OUR OFFICE.
184 Orlando Street
Coffs Harbour NSW 2450 Shop 12, 150 Gordon St Port Macquarie NSW 2444 BUSINESS HOURS.
Monday - Friday
8:00am - 5:30pm
AFTER-HOURS SUPPORT. Monday - Friday
6:30am - 8:00am
5:30pm - 10:30pm
Saturday - Sunday
6:30am - 10:30pm
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Copyright © 2019 C3 Group. __ __ __ __
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