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Text
analyze your wins
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (Sort ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. PRODUCT/SERVICE INTRODUCTION WORKSHEET Product/Service Introduction Worksheet. Posted on. July 19, 2015. November 12, 2017 Author. business901 Leave a comment. Most of us recognize SDCA and PDCA as tenants of Lean Thinking. Standard Work (SDCA) creates a can-do attitude and frees up time for problem-solving. Applying Continuous Improvement (PDCA), allows you to“see
THEORY OF CONSTRAINTS = BUFFER MANAGEMENT Theory of Constraints = Buffer Management. Posted on. February 21, 2014. November 11, 2017 Author. business901 Leave a comment. Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. DO’S AND DON’TS OF EXPERIMENTATION In The Market Research Toolbox book the author, Edward F. McQuarrie lists a section of do’s and don’ts for experimentation: Don’t be over hasty in arranging to do an experiment. You have to know quite a lot about customers and the market before an experiment can be valuable. If conducted prematurely, you risk getting wonderfullyprecise
STRENGTH BASED SALES AND MARKETING Strength Based Sales and Marketing. Strength-Based Approaches and Appreciative Inquiry are a shift from looking at problems and deficiencies and instead focusing on strengths and successes. I always use the example that is about obtaining the flow of what and how versus the drilling down of why. In sales and marketing when youanalyze your wins
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (Sort ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. PRODUCT/SERVICE INTRODUCTION WORKSHEET Product/Service Introduction Worksheet. Posted on. July 19, 2015. November 12, 2017 Author. business901 Leave a comment. Most of us recognize SDCA and PDCA as tenants of Lean Thinking. Standard Work (SDCA) creates a can-do attitude and frees up time for problem-solving. Applying Continuous Improvement (PDCA), allows you to“see
THEORY OF CONSTRAINTS = BUFFER MANAGEMENT Theory of Constraints = Buffer Management. Posted on. February 21, 2014. November 11, 2017 Author. business901 Leave a comment. Dr. Eli Goldratt, founder of the Theory of Constraints, said Reaching The Goal: How Managers Improve a Services Business Using Goldratt’s Theory of Constraints was one of the best books ever written on TOC. USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. DO’S AND DON’TS OF EXPERIMENTATION In The Market Research Toolbox book the author, Edward F. McQuarrie lists a section of do’s and don’ts for experimentation: Don’t be over hasty in arranging to do an experiment. You have to know quite a lot about customers and the market before an experiment can be valuable. If conducted prematurely, you risk getting wonderfullyprecise
STRENGTH BASED SALES AND MARKETING Strength Based Sales and Marketing. Strength-Based Approaches and Appreciative Inquiry are a shift from looking at problems and deficiencies and instead focusing on strengths and successes. I always use the example that is about obtaining the flow of what and how versus the drilling down of why. In sales and marketing when youanalyze your wins
THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
LEARNING LEAN PDCA
Learning Lean PDCA. Planning is important. Maybe even more is the ability to EXECUTE ACCORDING TO PLAN. This does not mean that plans are not adaptable, good ones are. This means though that when we are “in the moment,” we must believe in what we are doing and execute within our existing capabilities. Or in other words, Standard Work. THE RIGHT SIDE OF THE A3 Follow-up. Was the activity/problem a success: Sing your praise! One of the main purposes of using A3 in marketing is that we start providing quantified and measured data to others. Was the gap closed according to the target metrics: Demonstrate the difference in the gap that you identified.MARKETING WITH PDCA
Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part of the process. A ROADMAP FOR YOUR VALUE PROPOSITION A Roadmap for Your Value Proposition. The general thinking around developing a value proposition is that we all gather in this room and create a wall of post-it-notes through a brainstorming exercise, and then we (sometimes) iterate through testing our value proposition withcustomers.
START W JOURNEY VS VALUE STREAM MAPPING Start w Journey vs Value Stream Mapping. Value Stream Mapping is a process most consider an exercise for finding and removing waste. It is a foundational Lean Tool that typically gets introduced early in a Lean Transformation. A Systems2win Excel template is depicted below: NEED A MARKETING FUNNEL EXPERT Need a Marketing Funnel Expert. People seldom start with a simple system. They start with a complex system and try to work back from it tweaking and modifying. There are better ways. I usually respond with Gall’s Law: “A complex system that works is invariably found to have evolved from a simple system that worked. HAVE YOU PLAYED MOUSE TRAP? Jamie: Sure. Well, the Mouse Trap experience, it is one of our more popular simulations. It’s based on the long-standing board game Mouse Trap. So we leverage this three-dimensional contraption that makes Mouse Trap what it is as a platform for experimentation, and the way we run it, it’s nice and short. It’s about 90 minutes, andit’s
BRANOPS: MAKING YOUR STORY YOUR STRATEGYBUSINESS901901 BLOGABOUTLEAN MARKETING LABMARKETING EXPERIMENTS (PROJECTS) The company story is the company strategy,” says Ben Horowitz.. In the book, Storyscaping: Stop Creating Ads, Start Creating Worlds by Gaston Legorburu and Dareen McColl, they capture the idea of what I would call today’s branding. It is no longer about segmentation and channels. It is about connecting through shared values andexperiences.
LEARNING LEAN PDCA
Learning Lean PDCA. Planning is important. Maybe even more is the ability to EXECUTE ACCORDING TO PLAN. This does not mean that plans are not adaptable, good ones are. This means though that when we are “in the moment,” we must believe in what we are doing and execute within our existing capabilities. Or in other words, Standard Work. ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (SortMARKETING WITH PDCA
Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part of the process.PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. SERVANT LEADERSHIP IN THE TOYOTA CULTURE of Toyota Culture: The Heart and Soul of the Toyota Way. In Mike’s presentation, he discussed the idea of Servant Leadership which does not mean that they hand over the reins of the company to self-directed work teams but rather develop a culture which can effectively delegate to and trust teams to produce excellent results.Another insight was the ineffectiveness of a leader the further USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. BRANOPS: MAKING YOUR STORY YOUR STRATEGYBUSINESS901901 BLOGABOUTLEAN MARKETING LABMARKETING EXPERIMENTS (PROJECTS) The company story is the company strategy,” says Ben Horowitz.. In the book, Storyscaping: Stop Creating Ads, Start Creating Worlds by Gaston Legorburu and Dareen McColl, they capture the idea of what I would call today’s branding. It is no longer about segmentation and channels. It is about connecting through shared values andexperiences.
LEARNING LEAN PDCA
Learning Lean PDCA. Planning is important. Maybe even more is the ability to EXECUTE ACCORDING TO PLAN. This does not mean that plans are not adaptable, good ones are. This means though that when we are “in the moment,” we must believe in what we are doing and execute within our existing capabilities. Or in other words, Standard Work. ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (SortMARKETING WITH PDCA
Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part of the process.PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. SERVANT LEADERSHIP IN THE TOYOTA CULTURE of Toyota Culture: The Heart and Soul of the Toyota Way. In Mike’s presentation, he discussed the idea of Servant Leadership which does not mean that they hand over the reins of the company to self-directed work teams but rather develop a culture which can effectively delegate to and trust teams to produce excellent results.Another insight was the ineffectiveness of a leader the further USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. STRENGTH BASED SALES AND MARKETING Strength Based Sales and Marketing. Strength-Based Approaches and Appreciative Inquiry are a shift from looking at problems and deficiencies and instead focusing on strengths and successes. I always use the example that is about obtaining the flow of what and how versus the drilling down of why. In sales and marketing when youanalyze your wins
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
THE RIGHT SIDE OF THE A3 Follow-up. Was the activity/problem a success: Sing your praise! One of the main purposes of using A3 in marketing is that we start providing quantified and measured data to others. Was the gap closed according to the target metrics: Demonstrate the difference in the gap that you identified. CREATING A LEAN SCALE UP BUDGET Creating a Lean Budget for Growth: SDCA Budget: When we look at a budget it is much easier to create one from a standardized business model. A repeatable one that, pun intended, we can take to the bank. Having this well-defined allows for us to provide the fuel for future growth. It allows us to understand how growth will be funded. SERVICE DOMINANT LOGIC Let me start by listing the foundational principles of Service Dominant Logic described in the before mentioned book. These principles were later developed into 10 (Vargo and Lusch, 2008a) Service is the fundamental basis of exchange. Indirect exchange masks the fundamental basis of exchange. Goods are a distribution mechanismfor service
PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. LEAN: THE VALUE STREAM MANAGER Overview: The Value Stream Manager is responsible for maximizing return on investment (ROI) through his particular value stream of customer identification, customer value, customer acquisition, customer retention and customer monitoring (Value Stream Mapping Customer Value).He translates this value stream and assigns it in conjunction with the team coordinator to particular DO’S AND DON’TS OF EXPERIMENTATION In The Market Research Toolbox book the author, Edward F. McQuarrie lists a section of do’s and don’ts for experimentation: Don’t be over hasty in arranging to do an experiment. You have to know quite a lot about customers and the market before an experiment can be valuable. If conducted prematurely, you risk getting wonderfullyprecise
HAVE YOU PLAYED MOUSE TRAP? Jamie: Sure. Well, the Mouse Trap experience, it is one of our more popular simulations. It’s based on the long-standing board game Mouse Trap. So we leverage this three-dimensional contraption that makes Mouse Trap what it is as a platform for experimentation, and the way we run it, it’s nice and short. It’s about 90 minutes, andit’s
DIFFERENCES BETWEEN STANDARD WORK & TWI Differences between Standard Work & TWI. In last weeks podcast with Alain Patchong, the founder of the TheOneDayExpert and author of a series of books on Standard Work, I discussed with him the differences and the similarities of TWI and Standard Work. Below is an excerpt from the conversation. Joe: I’ve been discussing training Within BRANOPS: MAKING YOUR STORY YOUR STRATEGYBUSINESS901901 BLOGABOUTLEAN MARKETING LABMARKETING EXPERIMENTS (PROJECTS) The company story is the company strategy,” says Ben Horowitz.. In the book, Storyscaping: Stop Creating Ads, Start Creating Worlds by Gaston Legorburu and Dareen McColl, they capture the idea of what I would call today’s branding. It is no longer about segmentation and channels. It is about connecting through shared values andexperiences.
LEARNING LEAN PDCA
Learning Lean PDCA. Planning is important. Maybe even more is the ability to EXECUTE ACCORDING TO PLAN. This does not mean that plans are not adaptable, good ones are. This means though that when we are “in the moment,” we must believe in what we are doing and execute within our existing capabilities. Or in other words, Standard Work. ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (SortMARKETING WITH PDCA
Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part of the process.CONTEXTUAL PRICING
Contextual Pricing – The Death of List Price. Rob Doctors, lead author of the book, Contextual Pricing: The Death of List Price and the New Market Reality was my guest on the Business901 Podcast. Rob believes that pricing decisions need to be driven by customer context rather than simple list prices. Pricing is more than just an issue of SERVANT LEADERSHIP IN THE TOYOTA CULTURE of Toyota Culture: The Heart and Soul of the Toyota Way. In Mike’s presentation, he discussed the idea of Servant Leadership which does not mean that they hand over the reins of the company to self-directed work teams but rather develop a culture which can effectively delegate to and trust teams to produce excellent results.Another insight was the ineffectiveness of a leader the further USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. BRANOPS: MAKING YOUR STORY YOUR STRATEGYBUSINESS901901 BLOGABOUTLEAN MARKETING LABMARKETING EXPERIMENTS (PROJECTS) The company story is the company strategy,” says Ben Horowitz.. In the book, Storyscaping: Stop Creating Ads, Start Creating Worlds by Gaston Legorburu and Dareen McColl, they capture the idea of what I would call today’s branding. It is no longer about segmentation and channels. It is about connecting through shared values andexperiences.
LEARNING LEAN PDCA
Learning Lean PDCA. Planning is important. Maybe even more is the ability to EXECUTE ACCORDING TO PLAN. This does not mean that plans are not adaptable, good ones are. This means though that when we are “in the moment,” we must believe in what we are doing and execute within our existing capabilities. Or in other words, Standard Work. ESTABLISHING PULL IN LEAN Establishing Pull in Lean. After you create flow, the next Lean step is to establish pull. This is not any more difficult than the other Lean steps but may be the one most understood. Pull will not work unless you have created flow and our working to takt time (takt time sets the pace of production to match the rate of customer demand).THE OXFORD-REVIEW
It is titled The 2016/17 Oxford Review of Organisational Research and is available on Amazon and other book outlets in the paperback version. The annual review is a compilation of top 250 most practical and useful research findings of the past year. Between one to three research briefings every week. Monthly review containing betweentwelve and
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
CREATING FLOW IN LEAN Creating Flow in Lean. The Lean definition of flow goes something like this, the accomplishment of steps within a value stream so that a product or service proceeds from the beginning of the value stream to the customer without waste. Most Lean transformations first step is thinking and improving flow. They start many times with 5S (SortMARKETING WITH PDCA
Marketing with PDCA is about managing a value stream using PDCA (Plan-Do-Check-Act). Using the new SALES PDCA Framework throughout the marketing cycle will provide constant feedback from customers, and can only occur if they are part of the process.CONTEXTUAL PRICING
Contextual Pricing – The Death of List Price. Rob Doctors, lead author of the book, Contextual Pricing: The Death of List Price and the New Market Reality was my guest on the Business901 Podcast. Rob believes that pricing decisions need to be driven by customer context rather than simple list prices. Pricing is more than just an issue of SERVANT LEADERSHIP IN THE TOYOTA CULTURE of Toyota Culture: The Heart and Soul of the Toyota Way. In Mike’s presentation, he discussed the idea of Servant Leadership which does not mean that they hand over the reins of the company to self-directed work teams but rather develop a culture which can effectively delegate to and trust teams to produce excellent results.Another insight was the ineffectiveness of a leader the further USING 6S IN YOUR DATA MANAGEMENT 5s is a systematic corrective action technique to clean up, get organized and make this the way you do business. 5s stands for Sort, Set in order, Shine, Standardize, and Sustain. 5s was popularized by quality professionals to organize their workplace, predominantly in the manufacturing industry. STRENGTH BASED SALES AND MARKETING Strength Based Sales and Marketing. Strength-Based Approaches and Appreciative Inquiry are a shift from looking at problems and deficiencies and instead focusing on strengths and successes. I always use the example that is about obtaining the flow of what and how versus the drilling down of why. In sales and marketing when youanalyze your wins
LSW - BUSINESS901
LSW. Leader standard work is a concept in Lean Management, popularized by David Mann in his book “Creating a Lean Culture”, that creates standard work for managers. For many in the Agile community, the notion of “standard work” brings a repellent idea of standardization and work standards, and the oppressive boot-jackcommand culture
THE RIGHT SIDE OF THE A3 Follow-up. Was the activity/problem a success: Sing your praise! One of the main purposes of using A3 in marketing is that we start providing quantified and measured data to others. Was the gap closed according to the target metrics: Demonstrate the difference in the gap that you identified. CREATING A LEAN SCALE UP BUDGET Creating a Lean Budget for Growth: SDCA Budget: When we look at a budget it is much easier to create one from a standardized business model. A repeatable one that, pun intended, we can take to the bank. Having this well-defined allows for us to provide the fuel for future growth. It allows us to understand how growth will be funded. SERVICE DOMINANT LOGIC Let me start by listing the foundational principles of Service Dominant Logic described in the before mentioned book. These principles were later developed into 10 (Vargo and Lusch, 2008a) Service is the fundamental basis of exchange. Indirect exchange masks the fundamental basis of exchange. Goods are a distribution mechanismfor service
PDCA THE TOYOTA WAY
PDCA The Toyota Way. Dr. Liker is a nationally recognized authority on lean manufacturing methods and Professor of Industrial and Operations Engineering at the University of Michigan. He is an expert on U.S. and Japanese differences in manufacturing and supply chain management, and co-founded the Japan Technology Management Program at UM. LEAN: THE VALUE STREAM MANAGER Overview: The Value Stream Manager is responsible for maximizing return on investment (ROI) through his particular value stream of customer identification, customer value, customer acquisition, customer retention and customer monitoring (Value Stream Mapping Customer Value).He translates this value stream and assigns it in conjunction with the team coordinator to particular DO’S AND DON’TS OF EXPERIMENTATION In The Market Research Toolbox book the author, Edward F. McQuarrie lists a section of do’s and don’ts for experimentation: Don’t be over hasty in arranging to do an experiment. You have to know quite a lot about customers and the market before an experiment can be valuable. If conducted prematurely, you risk getting wonderfullyprecise
HAVE YOU PLAYED MOUSE TRAP? Jamie: Sure. Well, the Mouse Trap experience, it is one of our more popular simulations. It’s based on the long-standing board game Mouse Trap. So we leverage this three-dimensional contraption that makes Mouse Trap what it is as a platform for experimentation, and the way we run it, it’s nice and short. It’s about 90 minutes, andit’s
DIFFERENCES BETWEEN STANDARD WORK & TWI Differences between Standard Work & TWI. In last weeks podcast with Alain Patchong, the founder of the TheOneDayExpert and author of a series of books on Standard Work, I discussed with him the differences and the similarities of TWI and Standard Work. Below is an excerpt from the conversation. Joe: I’ve been discussing training WithinMenu
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* Marketing Your Value Stream * Building a Funnel of Opportunity * The Simplicity of Lean * Strength Based Sales and Marketing EXPANDING THE USE OF FREELANCERS AS PART OF YOUR STRATEGY I believe the use of developers has enabled freelancers to expand both in roles and higher prices. During the digital transformation period, freelancers have moved into other strategic areas of business. FREELANCERS ALLOW US:*
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* Have project-specific help * Offer outside thinking and expertise * Enable different use of platforms * Different culture perspectives * Increase the speed of getting things done Freelancers in and out of IT assist across the entire spectrum as depicted in the Cascade of Choices adapted from Playing to Win. These choices are associated with a unique method of engagement which I think acts as a detriment to the full utilization of freelancers within an organization. It creates a “special” circumstance for each and every instance, and poor management of the resource often ensues. Alternatively have an outline, for example, use the Cascade of Choices to develop a standard based on roles. You may want to have a freelance expert or go-to-source to clarify, accelerate and manage.FIND YOUR FOCUS
We have all heard sayings like this before, “Most of the mistakes in thinking are inadequacies of perception rather than mistakes of logic.” —Edward de Bono. Projects that have an extended life need a little more substance than simply target identification. We are often in a hurry to get to the doing stage. I would challenge you to think of the Focusing stage as an integral part of doing. This should not be done in isolation, and this outline provides an immediate opportunity to take the reflective process into a collaborative process. I have found Richard Sagor’s method concise for developing a well-structured focus. Remember, that this is not only for ourselves but for others, and often needed for project funding. As Sagor sums it up; > Why is Having a Clear Vision So Necessary? Opportunities rarely > exist for going back and giving things a second try. This very real > risk of losing our direction and thereby failing to reach our > desired destination should motivate us to be disciplined and > deliberative when planning our action research—that is, our > planned exploration of a not-yet-visited destination. HOW DO YOU THINK THROUGH HIRING A FREELANCER? Do you have a plan to empower the outcome? To fully utilize their capabilities? This A3 is focused on empowering the freelancer within your organization. This is the pre-planning stage before hiring. However, I think it is a dynamic document that can be used in other ways as the engagement continues. This A3 is focused on empowering the freelancer within your organization. This is the pre-planning stage before hiring. However, I think it is a dynamic document that can be used in other ways as the engagement continues. The levers and three steps of change are adapted from the book,_ The Five Levers to Improve Learning_ by Frontier and Rickabaugh. Heifetz and Linsky, in the book _Leadership on the Line_, state: > the single most common source of leadership failure is that people > treat adaptive challenges like technical problems.” I think this happens to a freelancer that we sort of cross over these boundaries and projects tend to drift or become less productive. Often, there is a misconception of the magnitude of the challenge which results in solutions that require a different type of change than proposed such as a transformational change versus a transactional change. Or, the flip side may offer a transformational versus the needed transactional which can over-complicate the offering or create non-competitive pricing. Download PDF of this Preplanning Sheet: ARE YOU HIRING FREELANCERS FOR PROJECT OR PRODUCT WORK? If there is one area that I find that blurs in Freelance work it is the conception of Product vs Project. The basic definition of a project is that it has a beginning and an end whereas products deliver repeated value to a customer. As I was reviewing Highsmith, Luu and Robinson’s new book the Edge this table jumped off the page at me as to where many times it becomes confused. It is not simply the definition and the actions of people hiring freelancers but myself as a freelancer where I left projectscope to drift.
I have struggled in the past as many Freelance engagements sort of cross-pollinated between the columns. One of my ideas that I have tried is to be more Scrum-like in iterations and keep projects as projects – time-based. Also when projects appear in Product style job to break it out as a project. This may seem like Project/Product Management 101 but as the Freelancer, it is not quite that easy as the new kid on the block to make it happen. CONDITIONS FOR CONSENSUS DECISION MAKING As a Freelancer, will you recognize how the group will reach a consensus? Most groups work with the idea of sufficient consensus which does not mean more than 50% rather 80% of the group is willing to commit and act. Some efforts will even fall into the “no-decision” category. Is the appropriate action being created for you to achieve clarity around the decision-making process? Are the needed conditions enabled? _Adapted from the book The Adaptive School, Conditions for CDM is from the work of The Center for Conflict Resolution_ WHAT TYPE OF PROJECT MANAGEMENT SYSTEM DO YOU USE WITH A FREELANCER? Agile, Scrum, Waterfall, Kanban, Other The one that has influenced me the most on Agile Project Management is Jim Highsmith’s book of the same name. In this book, Jim demonstrates what iterative project management is all about. I especially like the terminology he uses moving from Plan-do, which just about always results in a linear, waterfall approach and the more traditional names of Initiate, Plan, Define, Design-Build, and Test. Instead, he uses Envision, Speculate, Explore, Adapt, and Close (ESEAC). Highsmith uses Envision to form the structure or better yet the skeleton for the project and then the Speculate-Explore-Act (S-E-A) as an overall cycle with Explore-Act being smaller iterations within SEA until the project is Closed. You will have multiple iterations using E-A within S-E-A, and your larger iteration of S-E-A may even be adjusted as we learn more through the project. I will also add that individual E-A may close at different times and that you could even have separate S-E-A path in larger projects. Many times a Freelancer gets hired, the person/organization doing the hiring does not have a good project management system in place. The failure of the Project and Freelancer is just simply the result of apoor plan.
We should start by doing something small which will be more effective than trying to take big leaps which can be a real stopper. Simply stated, small iterations are more effective than taking large leaps. If you want momentum, you have to be able to move in a decisive manner and move with meaning. There are 3 basic obstacles that prevent people from implementation: 1. Information Overload – trying to learn too much about too manythings
2. Negative Filtering – engaging in negative thought processes that prevent opening our minds to opportunities 3. Lack of Follow-up – not having a plan to put the new knowledgeinto action.
I typically introduce and suggest Trello utilizing a version of the Highsmith A3, (LinkedIn Article: https://lnkd.in/ehMuXbn). This enables me to get started quickly, encapsulating and documenting the entire project (Projects have a beginning and end). I stay out of communication platforms such as Slack, Email and other messaging services. More importantly, all the material and messaging gathered can be owned by the Project owner. Multiple projects can easily be added through another board. Different Epic (Speculate) Stories can be added to the same by using label colors. The book name is _Agile Project Management by Jim Highsmith._ Please feel free to copy board: https://trello.com/b/1bO6SgQx/project-board-highsmith NON-DISCLOSURE AGREEMENTS FOR FREELANCERS There is probably not one thing that has prevented me more from getting hired than my refusal to sign an NDA. Half of them are created for a full-time employee and the other half have been scraped from the web and altered to make them more one-sided. If you can’t afford to have one professionally done, how do you expect to enforce one? An NDA for a freelancer needs to be limited in scope not expanded. My preplanning outline is a great starting point for reviewing your present NDA. Looking at the levers and type of change the project requires can often eliminate the need for an NDA. A couple of points that I would emphasize is that if one would be required to make it known at the beginning, even in the job description. I would encourage a short trial period to determine that both parties want to continue working together before signing. A poor NDA discourages many “good” freelancers from accepting theposition.
THIS IS NOT LEGAL ADVICE – GO SEE AN ATTORNEY These are the types of conversations I would like to have in the group. Please consider joining the LinkedIn Group if you feel like you can contribute or would just like to learn from the conversation. LINKEDIN GROUP: HTTP://ONBOARDINGFREELANCERS.COM There are over 3,000 Blog Posts that you can search, use the Category drop-down or just scroll back. Please browse at your leisure. Subscribe to the Business901 Blog -------------------------CATEGORIES
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