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BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Softwares. Bicom Systems. Comprenhensive, Productive, Effective, Turnkey Solution For Your Business Communication Needs! About Bicom Systems.BICOM SYSTEMS
gloCOM. is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance yourBICOM SYSTEMS
Bicom Systems - PBXware IP PBX - Multi-Tenant, Call Center, Business. +1-954-278-8470 +33 3 60 85 08 56 +44 20 3399 8800 +1-647-313-1515 +61 28078 6580. Italiano Coming Soon Coming Soon. Blog Login Support.Products.
SERVERWARE 4.0 DEPLOYMENT GUIDE FOR MIRROR EDITION NOTE: To add Processing Hosts, SERVERware 3 license must be upgraded to Cluster Edition and at least 2 Processing Hosts added to effectively relieve Storage/Controller. NOTE: Upgrade to Cluster Edition increases the number of required network interfaces to 3 on every server in the cluster. IMPORTANT NOTE: Software RAID (including motherboard) implementations are not supported and could causeHOWTO CALL PICKUP
Directed pickup allows you to pick up a call from a specific extension by dialing '*88 + EXTENSION' . For this to work, your extensions doesn't have to be assigned to any call group/pickup group. Example: Extension 1002 calls extension 1003. Extension 1003 rings. 1100 dials *881003 and call will be picked up.PBXWARE 5.0 QUEUES
GRANDSTREAM GXP2170
Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
YEALINK W60B
Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN. YEALINK W52P CONFIGURATION GUIDE Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Softwares. Bicom Systems. Comprenhensive, Productive, Effective, Turnkey Solution For Your Business Communication Needs! About Bicom Systems.BICOM SYSTEMS
gloCOM. is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance yourBICOM SYSTEMS
Bicom Systems - PBXware IP PBX - Multi-Tenant, Call Center, Business. +1-954-278-8470 +33 3 60 85 08 56 +44 20 3399 8800 +1-647-313-1515 +61 28078 6580. Italiano Coming Soon Coming Soon. Blog Login Support.Products.
SERVERWARE 4.0 DEPLOYMENT GUIDE FOR MIRROR EDITION NOTE: To add Processing Hosts, SERVERware 3 license must be upgraded to Cluster Edition and at least 2 Processing Hosts added to effectively relieve Storage/Controller. NOTE: Upgrade to Cluster Edition increases the number of required network interfaces to 3 on every server in the cluster. IMPORTANT NOTE: Software RAID (including motherboard) implementations are not supported and could causeHOWTO CALL PICKUP
Directed pickup allows you to pick up a call from a specific extension by dialing '*88 + EXTENSION' . For this to work, your extensions doesn't have to be assigned to any call group/pickup group. Example: Extension 1002 calls extension 1003. Extension 1003 rings. 1100 dials *881003 and call will be picked up.PBXWARE 5.0 QUEUES
GRANDSTREAM GXP2170
Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
YEALINK W60B
Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the network port on a router or switch to access LAN. YEALINK W52P CONFIGURATION GUIDE Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Bicom Systems - PBXware IP PBX - Multi-Tenant, Call Center, Business. +1-954-278-8470 +33 3 60 85 08 56 +44 20 3399 8800 +1-647-313-1515 +61 28078 6580. Italiano Coming Soon Coming Soon. Blog Login Support.Products.
BICOM SYSTEMS
Bicom Systems - gloCOM GO - Mobile Unified Communications - An Office in Your Pocket. +1-954-278-8470 +33 3 60 85 08 56 +44 20 3399 8800 +1-647-313-1515 +61 28078 6580. Italiano Coming Soon Coming Soon. Blog Login Support. Products.BICOM SYSTEMS
Customer Reviews. “ Our customers love Bicom’s awesome flexibility and powerful feature set, and we love working with the team at Bicom. Their products have boosted customer loyalty and overall customer spend with us. ”. Dean Maynard, The Maynard Group. “ We are very happy with the service and we love that it is flexible to configure.BICOM SYSTEMS WIKI
The core mission of Bicom Systems is to satisfy its customers. We are committed to bringing high-quality support to our customers and partners. To accelerate and refine the troubleshooting process, we provided users with an effective support escalation system. The escalation process is designed to quickly resolve any issue and toprovide the
BICOM SYSTEMS PARTNER FORUM Since 2003, Bicom Systems has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide by unifying the most advanced of latesttechnologies.
5 THINGS TO CONSIDER WHEN CHOOSING A COMMUNICATION Ten months ago, when the COVID-19 pandemic began, most of us were sent home to work virtually. It was a shock to many, and as countless articles recall, numerous companies and individuals were unprepared for what was to come. USEFUL ASTERISK COMMANDS SIP debugging. First important command (s) to know is the SIP debug set of commands which are useful when you need to see the SIP data stream going through Asterisk. Simple command is to enable SIP debugging for one phone with: SIP SET DEBUG PEER PHONE_EXT. where PHONE_EXT is the extension/phone number on the system. 5 POINTS TO CONSIDER BEFORE BECOMING A RESELLER There is a lot more to being a telecommunications reseller than simply “re-selling”. Keep in mind these 5 points before joining theindustry.
PBXWARE 6 SETTINGS
PBXware 6 Settings. From Bicom Systems Wiki. Settings. Settings are used to set global system variables. These settings are applied on the entire system if not otherwise specified on a lower level. For example: 'Settings: Voicemail: Send Attachment'='Yes' will setBICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
gloCOM. is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance yourBUSINESS 6 CRM
Customer Relationship Management (CRM) is a business strategy that provides companies with an opportunity to manage their own previous, present, and planned interactions. PBXware allows users to integrate, test, select some of the log options for their CRMs. It is integrated with several CRM solutions.GRANDSTREAM GXP2170
Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
SERVERWARE 4.0 DEPLOYMENT GUIDE FOR MIRROR EDITION NOTE: To add Processing Hosts, SERVERware 3 license must be upgraded to Cluster Edition and at least 2 Processing Hosts added to effectively relieve Storage/Controller. NOTE: Upgrade to Cluster Edition increases the number of required network interfaces to 3 on every server in the cluster. IMPORTANT NOTE: Software RAID (including motherboard) implementations are not supported and could causePBXWARE 5.3 ROUTES
HOWTO CALL PICKUP
Directed pickup allows you to pick up a call from a specific extension by dialing '*88 + EXTENSION' . For this to work, your extensions doesn't have to be assigned to any call group/pickup group. Example: Extension 1002 calls extension 1003. Extension 1003 rings. 1100 dials *881003 and call will be picked up. JOE PINE & MASS CUSTOMIZATION BBC Global Business recently published a podcast on Joe Pine and his promotion of ‘Mass Customization’.. A term originally coined by Stan Davis in his book Future Proof, MASS CUSTOMIZATION signifies a shift from the mass production of identical products to the production of customized products tailored to a customer’s needs.Mass production was a revolutionary idea that began with Henry PBXWARE SOUND CONVERTER WIZARD The 'Installing Sound Converter Wizard' window shows the installation in progress. It takes about 5 seconds to install Sound Converter Wizard files on a machine with a Windows XP operating system, Pentium CPU 3.0 GHz, and 1GB of RAM. After this step, you'll see the 'Installation Successful' window. Click on the Finish button to closethe window
BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
gloCOM. is a powerful desktop Unified Communications application specifically designed to take your business communications to a whole new level by tightly integrating with PBXware, our VoIP Telephony Platform. Its main purpose is to simplify and enhance yourBUSINESS 6 CRM
Customer Relationship Management (CRM) is a business strategy that provides companies with an opportunity to manage their own previous, present, and planned interactions. PBXware allows users to integrate, test, select some of the log options for their CRMs. It is integrated with several CRM solutions.GRANDSTREAM GXP2170
Power adapter. Connect the Network and Power. Connect the DC plug on the power adapter to the DC port on the phone and connect the other end of the power adapter into an electrical power outlet. Connect the ethernet cable between the Internet port on the phone and the networkport on
SERVERWARE 4.0 DEPLOYMENT GUIDE FOR MIRROR EDITION NOTE: To add Processing Hosts, SERVERware 3 license must be upgraded to Cluster Edition and at least 2 Processing Hosts added to effectively relieve Storage/Controller. NOTE: Upgrade to Cluster Edition increases the number of required network interfaces to 3 on every server in the cluster. IMPORTANT NOTE: Software RAID (including motherboard) implementations are not supported and could causePBXWARE 5.3 ROUTES
HOWTO CALL PICKUP
Directed pickup allows you to pick up a call from a specific extension by dialing '*88 + EXTENSION' . For this to work, your extensions doesn't have to be assigned to any call group/pickup group. Example: Extension 1002 calls extension 1003. Extension 1003 rings. 1100 dials *881003 and call will be picked up. JOE PINE & MASS CUSTOMIZATION BBC Global Business recently published a podcast on Joe Pine and his promotion of ‘Mass Customization’.. A term originally coined by Stan Davis in his book Future Proof, MASS CUSTOMIZATION signifies a shift from the mass production of identical products to the production of customized products tailored to a customer’s needs.Mass production was a revolutionary idea that began with Henry PBXWARE SOUND CONVERTER WIZARD The 'Installing Sound Converter Wizard' window shows the installation in progress. It takes about 5 seconds to install Sound Converter Wizard files on a machine with a Windows XP operating system, Pentium CPU 3.0 GHz, and 1GB of RAM. After this step, you'll see the 'Installation Successful' window. Click on the Finish button to closethe window
BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Customer Reviews. “ Our customers love Bicom’s awesome flexibility and powerful feature set, and we love working with the team at Bicom. Their products have boosted customer loyalty and overall customer spend with us. ”. Dean Maynard, The Maynard Group. “ We are very happy with the service and we love that it is flexible to configure.BICOM SYSTEMS
Bicom Systems - PBXware IP PBX - Multi-Tenant, Call Center, Business. +1-954-278-8470 +33 3 60 85 08 56 +44 20 3399 8800 +1-647-313-1515 +61 28078 6580. Italiano Coming Soon Coming Soon. Blog Login Support.Products.
WHY 2021 IS THE PERFECT TIME TO MOVE TO CCAAS There is no denying that 2020 was a challenging year for all. Whether your company is trying to meet heightened customer expectations, improve overall communication, or empower your new remote workforce, now is the time to move to a cloud-based contact center solution. USEFUL ASTERISK COMMANDS SIP debugging. First important command (s) to know is the SIP debug set of commands which are useful when you need to see the SIP data stream going through Asterisk. Simple command is to enable SIP debugging for one phone with: SIP SET DEBUG PEER PHONE_EXT. where PHONE_EXT is the extension/phone number on the system. VOIP FOR CONTACT CENTERS ARCHIVES Since 2003, Bicom Systems has deployed flexible, reliable, and scalable New Generation Communication Systems to SMBs, enterprises, and governments worldwide byPOLYCOM VVX250
Go to TCP/IP Parameters and press the Select button. IP address is displayed under IP: e.g. 192.168.8.198. Then in your web browser enter the IP address of your Phone, if everything is OK, you should be displayed with Password prompt. If your Polycom device isALCATEL-LUCENT M3
Introduction. This configuration guide is written as a general guide on how to configure the Alcatel-Lucent M3 phone model to work withPBXware 5.3.9.
5 REASONS TO CHOOSE ON-PREMISE PBX Owning an on-premise system gives control and peace-of-mind to the company. It is one more company asset that cannot be changed or taken away. #2 CONTROL. Along the same lines as ownership, an onsite pbx system puts the control into the hands of the company. The in-house IT team can manage and customize the solution to fit current needs and__
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Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.BICOM SYSTEMS
Comprenhensive, Productive, Effective, Turnkey Solution For Your Business Communication Needs! -------------------------* PBXware
* Multi-Tenant Edition* Business Edition
* Contact Center Edition* SERVERware
* Standalone Edition* Mirror Edition
* Cluster Edition
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* Supervisor Edition* TELCOware
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Highly featured products based on our careful and continuous researches throughout many years. Experience the turn-key solution for the best performance of your system.SOLUTIONS
With over 15 years experience we have worked with many sectorscreating
bespoke solutions for the cost of off-the-shelf. Often solving uniqueproblems.
------------------------- * Contact Center Solution* Enterprises
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Whether Government, Enterprises, Call Centers, Service Providers or SMBs if you have something that needs a listen, some thought and consideration, please reach out.* Services
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Experience a higher level in business partnership. Energize your business and become the best.CONTACT US
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Professional consultations provided by our experts. We'll bring you to the next level of success!* Deployment
At Bicom Systems, we offer both hosted and on-premise solutions for Unified Communications.* Customer Support
Our systems are covered with a detailed, comprehensive support documentation designed by our Support Engineers.* Training
Get the most on deployments, upgrades, and maintenance. Onsite & Remote Training! * Custom Development Get the best for your customer needs. Build Your System Smart!* Company
Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Softwares.BICOM SYSTEMS
Comprenhensive, Productive, Effective, Turnkey Solution For Your Business Communication Needs! ------------------------- * About Bicom Systems Advanced Business Communication Technology* Customer Reviews
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BUSINESS PARTNERSHIP Experience a higher level in business partnership. Energize your business and become the best.CONTACT US
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Access resources that will help you start and grow your own business based on Bicom Systems products.* Case Studies
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ADVANCED SIMPLICITY
Liberating the world from traditional communication systems LEARN MORE REQUEST DEMOWHAT'S NEW
Previous
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 1Read More
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 2Read More
ISDN SWITCH OFF – NOW WHAT?Read More
EIGHT TIPS TO WORKING FROM HOMERead More
10 FEATURES AND TOOLS THAT SUPPORT PRODUCTIVE REMOTE WORKINGRead More
SELLING A WFH SOLUTION DURING THE COVID-19 PANDEMICRead More
WORKING FROM HOME DURING COVID-19Read More
YOU MIGHT BE A CONTACT CENTERRead More
COVID-19 OFFICE SURVIVAL GUIDERead More
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 1Read More
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 2Read More
ISDN SWITCH OFF – NOW WHAT?Read More
EIGHT TIPS TO WORKING FROM HOMERead More
10 FEATURES AND TOOLS THAT SUPPORT PRODUCTIVE REMOTE WORKINGRead More
SELLING A WFH SOLUTION DURING THE COVID-19 PANDEMICRead More
WORKING FROM HOME DURING COVID-19Read More
YOU MIGHT BE A CONTACT CENTERRead More
COVID-19 OFFICE SURVIVAL GUIDERead More
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 1Read More
HOW THE CANNABIS AND TELECOM INDUSTRY IS SIMILAR – PART 2Read More
ISDN SWITCH OFF – NOW WHAT?Read More
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WHAT WE OFFER
TURNKEY SOLUTION FOR YOUR BUSINESS COMMUNICATIONS NEEDSINTEGRITY
We commit strictly to technologies and solutions that we have exploited, tested and documented ourselves.FLEXIBILITY
From delivery, use and custom development we seek to provide the closest fit to your requirements.OUTREACH
We welcome and value your contribution to the continuing developmentof our products.
SUPPORT
Our team will answer all your questions and find solutions for yourissue.
OUR PRODUCTS
Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO. It is everything you need to communicate, collaborate and connect.* PBXware Open
standards turnkey telephony platform * SERVERware Server Virtualization Platform * TELCOware Turnkey telco invoicing & payment platform* sipPROT SIP
Protection Software
* gloCOM Unified
Communication software * gloCOM GO Unified Communication mobile app * sipMON Network packet sniffer for SIP and RTP VoIP protocolPBXWARE 5
_The world’s first and most mature Open Standards Turnkey TelephonyPlatform_
New PBXware comes with the 64-bit kernel and is now using Asterisk 13 and PJSIP. You are now able to access Branding, Asterisk CLI, Audit logs, and listen to recording directly from a Web GUI. Archiving storage (Amazon EC2, Dropbox, FTP, Google Drive), Let’s Encrypt support, new queue and CRT statistics are just some of the newfeatures.
Learn More
SERVERWARE 3
_The only Virtualization Platform dedicated to Hosting Telephony & Unified Communications in the Cloud._ With the new and more powerful GUI you can now manage domains and resources with ease. Virtualization technology has been completely changed and is now using LXC (Linux Containers). Built-in backup, high data integrity protection, sipPROT management, and Shared, fault-tolerant network storage are just some of the features that make SERVERware 3 even more secure and reliable virtualization platform.Learn More
Ready to get started?Request a demo!
GLOCOM
_Unified Communication software that simplifies and accelerates yourdaily tasks_
The powerful softphone application specifically designed to take your business communications to a whole new level. It is capable of replacing or integrating with your desk phone, allowing you to make voice conference, start a group chat, send a fax, make video calls see when contacts are available, transfer files…, all from one intuitive interface.Learn More
GLOCOM GO
_Office in your pocket_ HIGH QUALITY VOICE CALLS Clear voice call with a high quality sound.UNLIMITED COMMS
in and out of office. Bring your PBXware functionality on a smartphonewherever you go.
PRESENCE PANEL
change your availability at any time and be aware of other users presence on the systemLearn More
COMMUNICATION CAN BE COMPLICATED. WE SIMPLIFY IT.Contact Us!
TELCOWARE
TELCOware is a fully featured telecom customer portal, designed for integration with one or many PBXware telephony switches. Recurrent Invoices, Unlimited Billing Packages, Unlimited Service Plans, Custom Invoices, Outstanding Balances, CDR Mediation, Customer Subscriptions… and more!Learn More
SIPPROT
sipPROT is a PBXware and SERVERware module that provides protection from SIP attacks. Unlike other similar solutions, sipPROT works with LIVE SIP traffic, constantly monitoring SIP packets being received.Learn More
SIPMON
sipMON is a network packet sniffer for SIP and RTP VoIP protocol specifically designed to work with PBXware. sipMON is able to handle thousands of simultaneous calls. It listens on a network interface and analyzes all SIP calls on defined SIP ports.Learn More
WHY BICOM SYSTEMS?
TESTED AND PROVEN TECHNOLOGIES With more than 15 years of experience in cloud phone systems, call centers, and unified communications, we have the best tools in the trade to help you start and/or improve your business. WE DO NOT KEEP YOU WAITING Your account manager is your single point of contact that is always available to you when you need immediate attention, even when out ofthe office.
WE ARE HERE TO HELP
Our technical support team is always available to you via the support ticketing system, and via live chat Monday-Friday from 1AM - 6PM EST. SOLUTIONS TAILORED FOR YOUR BUSINESS Per your request, we develop custom features which suit your uniquebusiness needs.
MEET SOME OF OUR PARTNERS It is a pleasure to do business with some of the most successful companies in the world, and great people who make them as such.Previous
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