THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment STORMWATER SERVICES AND UTILITY The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

STREET SERVICES

Street Services. The City of Asheville is dedicated to enhancing citizens’ quality of life by maintaining, repairing and replacing streets and other related infrastructure. The City works to ensure a safe road system through proper maintenance, rehabilitation and replacement of failed segments of pavement and all other related

infrastructure

PICNIC SHELTER RESERVATIONS Picnic Shelter Reservations. The Asheville Parks and Recreation department has 11 shelters that can be reserved. Reservations must be made a minimum of 4 days in advance, and can be made up to 90 days prior to the requested rental date. If shelters are not reserved they are available on a first come/first served basis. FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. KEEP BEARS OUT OF YOUR TRASH THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment STORMWATER SERVICES AND UTILITY The City’s stormwater program is a requirement established by the federal government’s Clean Water Act (CWA), which is dedicated to implementing broad-based watershed strategies to reduce water pollution. The federal government requires the City of Asheville, and all similarly-sized U.S. cities, to create and maintain stormwater programs in an effort to restore and maintain the integrity

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

STREET SERVICES

Street Services. The City of Asheville is dedicated to enhancing citizens’ quality of life by maintaining, repairing and replacing streets and other related infrastructure. The City works to ensure a safe road system through proper maintenance, rehabilitation and replacement of failed segments of pavement and all other related

infrastructure

PICNIC SHELTER RESERVATIONS Picnic Shelter Reservations. The Asheville Parks and Recreation department has 11 shelters that can be reserved. Reservations must be made a minimum of 4 days in advance, and can be made up to 90 days prior to the requested rental date. If shelters are not reserved they are available on a first come/first served basis. FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. KEEP BEARS OUT OF YOUR TRASH

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment TRANSIT FARES AND PASSES Cost of Standard Fares. Cash Fare. The cost of cash fare is $1.00. Ticket Booklet (11 Rides) The cost of a ticket booklet is $9.00. Monthly Pass. The cost of a monthly pass is $20.00. Annual Pass. The cost of an annual pass is $220.00. REQUEST PUBLIC RECORDS Public records and public information compiled by the departments of the City of Asheville government are the property of the people. As outlined in the City’s Public Records Policy, people may obtain copies of their public records and public information free or at minimal cost unless otherwise specifically provided by

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. HARRAH'S CHEROKEE CENTER The Harrah’s Cherokee Center - Asheville (HCCA) 2021-2022 Community Give Back Program is currently accepting applications from qualified volunteer groups and non-profit organizations for participation in the following venue programs: Volunteer Concessions Program and ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations.

PRESS RELEASES

Services. Apply for a job; Bikes, buses and cars; Business and self-employment; Children, family and pets; Commercial property and permits; Business Inclusion services NINTH ANNUAL CAROLINA BROTHERHOOD RIDE TO SUPPORT THOSE / Ninth Annual Carolina Brotherhood Ride to support those lost in the

Line of Duty

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

POLICE | THE CITY OF ASHEVILLE The Asheville Police Department is a CALEA accredited agency. If you have an emergency call 9-1-1. If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110. How to submit a tip to the police. Tweets by Asheville

Police.

GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

POLICE | THE CITY OF ASHEVILLE The Asheville Police Department is a CALEA accredited agency. If you have an emergency call 9-1-1. If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110. How to submit a tip to the police. Tweets by Asheville

Police.

GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

REQUEST PUBLIC RECORDS Public records and public information compiled by the departments of the City of Asheville government are the property of the people. As outlined in the City’s Public Records Policy, people may obtain copies of their public records and public information free or at minimal cost unless otherwise specifically provided by WATER | THE CITY OF ASHEVILLE All departments within the City of Asheville are operating. The Water Resources Department will continue to provide clean, safe drinking water throughout this event. City Hall is closed to the public, but water bills can be paid online, by phone (828-251-1122), or at the drop box near the Public Works Building (161 S. Charlotte Street). PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment BOARDS AND COMMISSIONS COMMITTEE Services. Apply for a job; Bikes, buses and cars; Business and self-employment; Children, family and pets; Commercial property and permits; Business Inclusion services COMMUNICATION AND PUBLIC ENGAGEMENT The Communication & Public Engagement Department (CAPE) is responsible for the city’s strategic communications and coordination of public engagement efforts. Communication responsibilities include media relations, community relations, intergovernmental relations and internal communications. It seeks the best ways for the City to

communicate

HARRAH'S CHEROKEE CENTER The Harrah’s Cherokee Center - Asheville (HCCA) 2021-2022 Community Give Back Program is currently accepting applications from qualified volunteer groups and non-profit organizations for participation in the following venue programs: Volunteer Concessions Program and ZONING AND DEVELOPMENT The City of Asheville has released a new StoryMap explaining which City-owned properties came from Urban Renewal. With assistance from UNC Asheville faculty, City staff researched, identified, and mapped existing City-owned properties acquired through three Urban Renewal projects in Asheville. ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations. NINTH ANNUAL CAROLINA BROTHERHOOD RIDE TO SUPPORT THOSE / Ninth Annual Carolina Brotherhood Ride to support those lost in the

Line of Duty

THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information. CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. ZONING AND DEVELOPMENT The City of Asheville has released a new StoryMap explaining which City-owned properties came from Urban Renewal. With assistance from UNC Asheville faculty, City staff researched, identified, and mapped existing City-owned properties acquired through three Urban Renewal projects in Asheville. START OR STOP WATER SERVICE To set up a water account or to stop water service, please call 828-251-1122 between 9:00 a.m. – 5:00 p.m., Monday-Friday except on holidays. A $55.00 non-refundable application fee is required to begin a water account; in addition, a $100.00 refundable deposit will be required for customers who have not established good credit. Updated

4/5/2021.

BOARDS AND COMMISSIONS COMMITTEE Meetings will be held as needed. HARRAH'S CHEROKEE CENTER The Harrah’s Cherokee Center - Asheville (HCCA) 2021-2022 Community Give Back Program is currently accepting applications from qualified volunteer groups and non-profit organizations for participation in the following venue programs: Volunteer Concessions Program and CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

TRANSIT | THE CITY OF ASHEVILLE We’re Working for You! All departments within the City of Asheville are operating. In the Transit Division, some staff are working remotely, while ART Operations are working at the ART Center and Maintenance facility.. This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. START OR STOP WATER SERVICE To set up a water account or to stop water service, please call 828-251-1122 between 9:00 a.m. – 5:00 p.m., Monday-Friday except on holidays. A $55.00 non-refundable application fee is required to begin a water account; in addition, a $100.00 refundable deposit will be required for customers who have not established good credit. Updated

4/5/2021.

POOL AND SPLASHEVILLE INFORMATION Pool and Splasheville information. During the 2021 season, the city of Asheville’s swimming pools and Splasheville will be operated by Swim Club Management, a local company specializing in professional management of aquatic facilities. For more information about pool operations and programs, please contact them directly at 828-348-4770

or

HARRAH'S CHEROKEE CENTER The Harrah’s Cherokee Center - Asheville (HCCA) 2021-2022 Community Give Back Program is currently accepting applications from qualified volunteer groups and non-profit organizations for participation in the following venue programs: Volunteer Concessions Program and CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

BOARDS AND COMMISSIONS COMMITTEE Meetings will be held as needed. ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations.

PRESS RELEASES

Services. Apply for a job; Bikes, buses and cars; Business and self-employment; Children, family and pets; Commercial property and permits; Business Inclusion services THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. THE CITY OF ASHEVILLE Report Issues. Use The Asheville App to let city workers know about common issues such as: Potholes, sidewalk hazards or accessibility issues, street lights, street sign damage, street sign requests. Abandoned vehicles, injured or deceased animals, hazardous waste. Overgrown lots, brush collection requests, graffiti. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ESS | THE CITY OF ASHEVILLE ESS News. In recognition of City frontline and onsite employees who have remained on the job during the COVID pandemic, Asheville Mayor Esther Manheimer issued a proclamation designating Jan. 12 as City Employee Heroes Day. While all employees are essential workers, because all City jobs have to be done in order to provide our

community with

CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

TRANSIT | THE CITY OF ASHEVILLE We’re Working for You! All departments within the City of Asheville are operating. In the Transit Division, some staff are working remotely, while ART Operations are working at the ART Center and Maintenance facility.. This is an evolving situation. Our partners in Buncombe County are a great resource for the latest information on our community’s COVID-19 response. CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. START OR STOP WATER SERVICE To set up a water account or to stop water service, please call 828-251-1122 between 9:00 a.m. – 5:00 p.m., Monday-Friday except on holidays. A $55.00 non-refundable application fee is required to begin a water account; in addition, a $100.00 refundable deposit will be required for customers who have not established good credit. Updated

4/5/2021.

POOL AND SPLASHEVILLE INFORMATION Pool and Splasheville information. During the 2021 season, the city of Asheville’s swimming pools and Splasheville will be operated by Swim Club Management, a local company specializing in professional management of aquatic facilities. For more information about pool operations and programs, please contact them directly at 828-348-4770

or

HARRAH'S CHEROKEE CENTER The Harrah’s Cherokee Center - Asheville (HCCA) 2021-2022 Community Give Back Program is currently accepting applications from qualified volunteer groups and non-profit organizations for participation in the following venue programs: Volunteer Concessions Program and CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

BOARDS AND COMMISSIONS COMMITTEE Meetings will be held as needed. ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations.

PRESS RELEASES

Services. Apply for a job; Bikes, buses and cars; Business and self-employment; Children, family and pets; Commercial property and permits; Business Inclusion services

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f). APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home

INSPECTIONS

Schedule an Inspection. Schedule next-day inspections by phone by 4:30 p.m. by calling 828-259-5946.. Schedule next-day inspections online by 6:00 p.m. though The City of Asheville’s Citizen Access Portal.Through the Citizen’s Portal you can: 1. Login to your Citizen Access account and search for your permit number WATER | THE CITY OF ASHEVILLE All departments within the City of Asheville are operating. The Water Resources Department will continue to provide clean, safe drinking water throughout this event. City Hall is closed to the public, but water bills can be paid online, by phone (828-251-1122), or at the drop box near the Public Works Building (161 S. Charlotte Street). PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment BOARDS AND COMMISSIONS COMMITTEE Meetings will be held as needed. CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations.

DOWNTOWN COMMISSION

For more information, please visit the commission web page.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f). POLICE | THE CITY OF ASHEVILLE The Asheville Police Department is a CALEA accredited agency. If you have an emergency call 9-1-1. If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110. How to submit a tip to the police. Tweets by Asheville

Police.

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. REVISED NOISE ORDINANCE PUBLIC SAFETY COMMITTEE Pre-recorded voicemail comments: 855-925-2801 and enter code 9477 (closes at 5:00 p.m. day before the meeting). Pre-submitted written public comments: AVLPublicSafety@PublicInput.com (closes at 5:00 p.m. day before the meeting). LIVE speaker queue during public comment: 855-925-2801 and enter code 9477; Hit * and option 3.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. GEOGRAPHIC INFORMATION SYSTEMS Geographic Information Systems (GIS) is a system designed to collect, store, analyze, manage, and present spatial or geographic data. The City of Asheville creates and maintains GIS applications that allow users to view data in maps, download and analyze spatial information.

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f). POLICE | THE CITY OF ASHEVILLE The Asheville Police Department is a CALEA accredited agency. If you have an emergency call 9-1-1. If you have a question, issue, or don’t know who to contact you can reach the Asheville Police Department Communications Center 24/7/365 on the non-emergency line at 828-252-1110. How to submit a tip to the police. Tweets by Asheville

Police.

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. REVISED NOISE ORDINANCE PUBLIC SAFETY COMMITTEE Pre-recorded voicemail comments: 855-925-2801 and enter code 9477 (closes at 5:00 p.m. day before the meeting). Pre-submitted written public comments: AVLPublicSafety@PublicInput.com (closes at 5:00 p.m. day before the meeting). LIVE speaker queue during public comment: 855-925-2801 and enter code 9477; Hit * and option 3. CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f). APPLY | THE CITY OF ASHEVILLE DSD staff continue to work during the regular business hours of Monday to Friday from 8:30 am – 5:00 pm (closed on public holidays) to answer customer questions, receive and review permit applications, and conduct inspections. Contact Permit Application Center staff at 828-259-5846 or pac@ashevillenc.gov with questions about commercial

permits.

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home

INSPECTIONS

Schedule an Inspection. Schedule next-day inspections by phone by 4:30 p.m. by calling 828-259-5946.. Schedule next-day inspections online by 6:00 p.m. though The City of Asheville’s Citizen Access Portal.Through the Citizen’s Portal you can: 1. Login to your Citizen Access account and search for your permit number WATER | THE CITY OF ASHEVILLE All departments within the City of Asheville are operating. The Water Resources Department will continue to provide clean, safe drinking water throughout this event. City Hall is closed to the public, but water bills can be paid online, by phone (828-251-1122), or at the drop box near the Public Works Building (161 S. Charlotte Street). PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment BOARDS AND COMMISSIONS COMMITTEE Meetings will be held as needed. CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

ASHEVILLE CITY COUNCIL MAKES INITIAL $2.1 MILLION IN At their June 8 meeting, Asheville City Council voted to appropriate $2.1 million in proceeds from the sale of City-owned land at 172 and 174 South Charlotte Street to fund community reparations.

DOWNTOWN COMMISSION

For more information, please visit the commission web page. ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

HUMAN RESOURCES

Unlimited possibilities. Thank you for visiting our site! We know that these are very challenging times and hope that you and your loved ones are staying safe. The City of Asheville Human Resources Department is open! Virtually, that is. We are working remotely to provide you with the best service we can during this difficult time.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

INSPECTIONS

Schedule an Inspection. Schedule next-day inspections by phone by 4:30 p.m. by calling 828-259-5946.. Schedule next-day inspections online by 6:00 p.m. though The City of Asheville’s Citizen Access Portal.Through the Citizen’s Portal you can: 1. Login to your Citizen Access account and search for your permit number TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. SANITATION | THE CITY OF ASHEVILLE The Sanitation Division manages trash, recycling, and brush collection, including bulky items and white goods. They provide special services f or residents unable to manage their trash and recycling carts, and provide sanitation-related code enforcement. Contact them to request set-out assistance, report missed trash pick-up, request trash or recycling roll carts, bulky item or white

goods

ONLINE SERVICES ARCHIVES Online Services. Information on payments, registrations, reservations, maps and more. Search to see if it is within the City of Asheville's permitting jurisdiction. Most crime incident reports and crash reports occurring after January 1, 2003 are available for search and instant

download.

HUMAN RESOURCES

Unlimited possibilities. Thank you for visiting our site! We know that these are very challenging times and hope that you and your loved ones are staying safe. The City of Asheville Human Resources Department is open! Virtually, that is. We are working remotely to provide you with the best service we can during this difficult time.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – CITY CODES AND ORDINANCES City Codes and Ordinances News. Asheville City Council May 25 meeting to remain in remote format. Posted on May 21, 2021 by Polly McDaniel. For safety and to reduce the transmission of COVID-19, Asheville City Council meetings remain virtual at this time and accessible to the public in accordance with N.C. General Statute § 166A-19.24 (f).

INSPECTIONS

Schedule an Inspection. Schedule next-day inspections by phone by 4:30 p.m. by calling 828-259-5946.. Schedule next-day inspections online by 6:00 p.m. though The City of Asheville’s Citizen Access Portal.Through the Citizen’s Portal you can: 1. Login to your Citizen Access account and search for your permit number TRASH, RECYCLING AND CITY UPKEEP ARCHIVES Right of Way Maintenance. To request mowing or tree trimming in the city streets’ rights-of-way, use the Asheville App or call 828-259-5852. Sidewalk Repairs. Damaged or uneven sidewalks are unsightly and can be a hazard. To report a sidewalk in need of repair, use the Asheville App or call 828-259-5852. PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment

PAY YOUR WATER BILL

Dial 828-251-1122 (press option 1). The interactive voice response system will walk you through the process. You can make a payment from your checking or savings account, or with a Visa, MasterCard or Discover credit card, or an e-check. There is no convenience fee for paying over the phone. Paying your bill by phone can be found at Pay

by

FIND YOUR TRASH OR RECYCLING SCHEDULE We want to make sure you get the help you need. Please remember: If you're experiencing an emergency, please call 911 immediately. If you need to report a concern, crime, or nuisance - or if your question or request requires a response from the City - please find instructions here.; This form is for anonymous feedback about this website only. SANITATION | THE CITY OF ASHEVILLE The Sanitation Division manages trash, recycling, and brush collection, including bulky items and white goods. They provide special services f or residents unable to manage their trash and recycling carts, and provide sanitation-related code enforcement. Contact them to request set-out assistance, report missed trash pick-up, request trash or recycling roll carts, bulky item or white

goods

HUMAN RESOURCES

Unlimited possibilities. Thank you for visiting our site! We know that these are very challenging times and hope that you and your loved ones are staying safe. The City of Asheville Human Resources Department is open! Virtually, that is. We are working remotely to provide you with the best service we can during this difficult time.

MEET CITY COUNCIL

To share a message with all City Council members, email AshevilleNCCouncil@ashevillenc.gov. Individual Councilmember Email Addresses Mayor Esther Manheimer – esthermanheimer@avlcouncil.com Vice Mayor Sheneika Smith – sheneikasmith@avlcouncil.com Sandra Kilgore – sandrakilgore@avlcouncil.com Antanette Mosley – ASHEVILLE CITY COUNCIL MEETINGS RETURN TO IN-PERSON FORMAT With Gov. Roy Cooper’s easing of statewide facemask and social distancing restrictions and extending capacity on gatherings per Executive Order 209, the Asheville City Council will transition back to meeting in person.As a start, the June 8, June 22 and July 27 City Council meetings will be held at the Harrah’s Cherokee Center – Asheville Banquet Hall, 87 Haywood St. WATER | THE CITY OF ASHEVILLE All departments within the City of Asheville are operating. The Water Resources Department will continue to provide clean, safe drinking water throughout this event. City Hall is closed to the public, but water bills can be paid online, by phone (828-251-1122), or at the drop box near the Public Works Building (161 S. Charlotte Street).

RESIDENTIAL

The City of Asheville’s Development Services Department (DSD) helps citizens and developers submit the necessary applications to receive permits for residential projects, including: Building a New House Building an Addition to or Remodel a House Building a Detached Structure or Deck Repairing or Installing a New Home System Applying for a Homestay Permit Applying for a Home CITY OF ASHEVILLE RELEASES STORYMAP ABOUT CITY-OWNED / City of Asheville releases StoryMap about City-owned property and

Urban Renewal

CITY FEES AND CHARGES City Fees and Charges. Fiscal Year 20-21 Fees and Charges Manual. For additional information contact: Tony McDowell, Assistant Director of Finance – Budget and Forecasting. Phone: (828) 259-5635. E-mail: tmcdowell@ashevillenc.gov. PERMITS | THE CITY OF ASHEVILLE The minimum size of a Right-of-Way Cut Permit is 25 square feet. The fee for the permit must be paid at the time it is applied for. The fee is $4 per square foot (a minimum of 25 square feet, at a total $100). $5000 is the maximum permit fee for cuts totaling 1250 square feet or larger. The City accepts cash, check, or credit card as payment FEES, CODES AND ORDINANCES Fees, Codes and Ordinances News. To help reduce economic hardship posed by the COVID-19 pandemic, the City of Asheville will continue to waive or suspend collection of fees on a case-by-case basis. Asheville City Council approved this action during their Jan. 12 meeting. CITY OF ASHEVILLE TO CELEBRATE INDEPENDENCE DAY WITH / City of Asheville to celebrate Independence Day with fireworks for

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LATEST NEWS

Haywood Streetscape Project complete in time for the holidays Posted on November 23, 2020November 23, 2020 by Ashley Traynum-Carson The City of Asheville is happy to announce the completion of the Haywood Streetscape and Infrastructure Improvement project, which features expanded public sidewalk space and improved pedestrian access and amenities. The project, which took 10 months of construction, included sewer and water line upgrades in the Haywood Street vicinity (including College Street, Walnut Street and Rankin Post Downtown Development

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and Economic Development Joint task force votes to remove Vance Monument Posted on November 19, 2020November 23, 2020 by Beth Bechel On Nov. 19, the Vance Monument Task Force voted to remove the downtown Asheville obelisk. “Black and African-American residents as well as other residents of the City of Asheville and Buncombe County have issued a clear call to remove the Vance Monument due to the harm it continues to impose on our community,” said co-chairs Oralene

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City offices to close for Thanksgiving holiday; Asheville Sanitation collection, ART bus service alter schedules Posted on November 19, 2020November 18, 2020 by Polly McDaniel   City of Asheville offices will be closed Nov. 26-27 in observance of the Thanksgiving holiday. The following City services will be affected as well.   ART bus service ART service will not run on Thanksgiving Day. For more information, including routes and schedules, please visit the ART Transit station at 49 Coxe Ave.,

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CITY PROJECTS AND INITIATIVES → Learn more about changes to city-owned infrastructure like parks as well as programs and studies

UPCOMING EVENTS

MEETING CANCELED – Alcoholic Beverage Control Board (ABC) November 24 @ 8:30 AM - 10:30 AM

Crime Stoppers

November 24 @ 9:00 AM - 11:00 AM Homeless Initiative Advisory Committee November 24 @ 12:00 PM - 2:00 PM MEETING CANCELED – Finance and Human Resources Committee November 24 @ 1:30 PM - 3:00 PM Public Safety Committee November 24 @ 3:30 PM - 5:00 PM CANCELED – City Council Formal Meeting November 24 @ 5:00 PM - 9:00 PM Multimodal Transportation Commission November 25 @ 3:00 PM - 5:00 PM MEETING CANCELED – Housing Authority November 25 @ 6:00 PM - 8:00 PM Holidays – Thanksgiving November 26 - November 27

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