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AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolvingKATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data. AND AGENCY - DESIGNSEE MORE ON ANDISHERE.COMAND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - ACTSEE MORE ON ANDISHERE.COM AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ANDISHERE.COMHOMEABOUT USCAPABILITIESMEET THE TEAMCAREERSPORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolvingKATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data. AND AGENCY - DESIGNSEE MORE ON ANDISHERE.COMAND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - ACTSEE MORE ON ANDISHERE.COM AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number LOGIN - ANDISHERE.COM Connection. Forgot Password? Release note AND AGENCY - OPTIMIZE AND Agency can help you gain employee buy-in and secure cross-functional alignment by positioning your CX program within your organization’s strategic priorities. Effectively communicate the purpose and objectives of the CX program internally so that staff can better connect and identify with its goals. Keep program top of mindwith
AND AGENCY - COLLECT COLLECT TELEPHONE CATI. AND Agency has been conducting telephone interviewing for decades for clients across multiple industries, including financial services and telecommunications. We provide you with reliable data on B2B, B2C and hard to reach audiences. Call Center Highlights: Three call center locations in Toronto, San Antonio and Monterrey, Mexico AND AGENCY - DARREN TAIT - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ANDISHERE.COM A human service agency which serves the diverse needs of the Polish community in the Chicago metro area by providing resources for changing lives. He lives in St. Charles a western suburb of Chicago with his wife Eva and his two sons, Michael and Paul and two dogs Winston and Maggie. DARREN TAIT. AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolving AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data.AND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - ANDISHERE.COM A human service agency which serves the diverse needs of the Polish community in the Chicago metro area by providing resources for changing lives. He lives in St. Charles a western suburb of Chicago with his wife Eva and his two sons, Michael and Paul and two dogs Winston and Maggie. DARREN TAIT. AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolving AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data.AND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: NumberKATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
LOGIN - SIGNAGE.ANDISHERE.COM Connection. Forgot Password? Release note AND AGENCY - OPTIMIZE AND Agency can help you gain employee buy-in and secure cross-functional alignment by positioning your CX program within your organization’s strategic priorities. Effectively communicate the purpose and objectives of the CX program internally so that staff can better connect and identify with its goals. Keep program top of mindwith
AND AGENCY - COLLECT COLLECT TELEPHONE CATI. AND Agency has been conducting telephone interviewing for decades for clients across multiple industries, including financial services and telecommunications. We provide you with reliable data on B2B, B2C and hard to reach audiences. Call Center Highlights: Three call center locations in Toronto, San Antonio and Monterrey, Mexico AND AGENCY - DARREN TAIT - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ANDISHERE.COM A human service agency which serves the diverse needs of the Polish community in the Chicago metro area by providing resources for changing lives. He lives in St. Charles a western suburb of Chicago with his wife Eva and his two sons, Michael and Paul and two dogs Winston and Maggie. DARREN TAIT. AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolving AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data.AND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - ANDISHERE.COM A human service agency which serves the diverse needs of the Polish community in the Chicago metro area by providing resources for changing lives. He lives in St. Charles a western suburb of Chicago with his wife Eva and his two sons, Michael and Paul and two dogs Winston and Maggie. DARREN TAIT. AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES AND Agency is your Right Partner for CX. Regardless of whether you're just starting your CX program or it is already matured, we can help you evolve your program and get you to the next stage, leading to culture change and becoming customer-centric. 20+ years CX experience. 95% client retention rate. Thought leadership & expertise in evolving AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Gain valuable insights from wherever your customers interact with you. Request a demo. Centralize Your Survey and Operational Data in Our KATIE Insights Platform. Real-Time Reporting. User-based Dashboards. API Integrations. Text & Sentiment Analytics. Multi-Channel Reporting. Dynamic dashboards provide a comprehensive view into your data.AND AGENCY - REPORT
AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data. Real-time reporting. Sophisticated and intuitive user design. Fully dynamic data environment that enables analysis of any combination of variables, including integration of customerexperience
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: NumberKATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
LOGIN - SIGNAGE.ANDISHERE.COM Connection. Forgot Password? Release note AND AGENCY - OPTIMIZE AND Agency can help you gain employee buy-in and secure cross-functional alignment by positioning your CX program within your organization’s strategic priorities. Effectively communicate the purpose and objectives of the CX program internally so that staff can better connect and identify with its goals. Keep program top of mindwith
AND AGENCY - COLLECT COLLECT TELEPHONE CATI. AND Agency has been conducting telephone interviewing for decades for clients across multiple industries, including financial services and telecommunications. We provide you with reliable data on B2B, B2C and hard to reach audiences. Call Center Highlights: Three call center locations in Toronto, San Antonio and Monterrey, Mexico AND AGENCY - DARREN TAIT - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - DESIGNSEE MORE ON ANDISHERE.COMAND AGENCY - REPORT
REPORT. AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data.. Real-time reporting; Sophisticated and intuitive user design; Fully dynamic data environment that enables analysis of any combination of variables, including integration of customer experience data with internal data sources (behavioralKATIE INSIGHTS
Effortless survey capabilities to design and launch your own employee and customer experience programs. AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - ABOUT US - ANDISHERE.COM AND Agency delivers an innovative brand of marketing and business process outsourcing. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
AND AGENCY - CAPABILITIES 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - DESIGNSEE MORE ON ANDISHERE.COMAND AGENCY - REPORT
REPORT. AND Agency's Customer Feedback Management (CFM) platform is a best-in-class SaaS-based solution that houses all of your Voice of Customer (VOC) data.. Real-time reporting; Sophisticated and intuitive user design; Fully dynamic data environment that enables analysis of any combination of variables, including integration of customer experience data with internal data sources (behavioralKATIE INSIGHTS
Effortless survey capabilities to design and launch your own employee and customer experience programs. AND AGENCY - CUSTOMER FEEDBACK MANAGEMENT (CFM) PORTAL AND Agency - Customer Feedback Management (CFM) Portal AND AGENCY - ADAM KAMIENIAK - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
KATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: NumberKATIE INSIGHTS
Features Comparison Base Professional Enterprise; Features: Number of Surveys: Unlimited: Unlimited: Unlimited: Questions per Survey: 20: Unlimited: Unlimited: Number AND AGENCY - PORTFOLIO OF WORK 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
AND AGENCY - CAREERS 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
LOGIN - SIGNAGE.ANDISHERE.COM Connection. Forgot Password? Release note AND AGENCY - OPTIMIZE BRANDING AND INTERNAL STAKEHOLDER COMMUNICATION. AND Agency can help you gain employee buy-in and secure cross-functional alignment by positioning your CX program within your organization’s strategic priorities.. Effectively communicate the purpose and objectives of the CX program internally so that staff can better connect and identifywith its goals
AND AGENCY - COLLECT COLLECT TELEPHONE CATI. AND Agency has been conducting telephone interviewing for decades for clients across multiple industries, including financial services and telecommunications. We provide you with reliable data on B2B, B2C and hard to reach audiences. Call Center Highlights: Three call center locations in Toronto, San Antonio and Monterrey, Mexico AND AGENCY - DARREN TAIT - ANDISHERE.COM 2045 Biscayne Boulevard Suite 264, Miami, FL 33137 United States Phone: 866-492-8300 1100 E Woodfield Rd, St 110, Schaumburg, IL 60173United States
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WE ARE
AND AGENCY
AN AGENCY
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01.
WHAT WE DO_
WE'RE A
THINKTANK
FULL OF
POSSIBILITIES
AND Agency delivers an innovative brand of marketing and customer experience solutions. Our mission is to provide engaging solutions designed to improve your brand and strengthen your customer relationships. In simple terms, we strive to inspire and be inspired, and offer a wide range of services to fit your needs and turn bigideas into reality.
More
OUR CAPABILITIES_
02.
When it comes to marketing and customer experience solutions, we’ve got you covered. AND delivers creative, marketing and research solutions that improve business performance. We also provide modern and trustworthy programming, development, printing and publishing services. Take a look at what we offer.More
WE'VE GOT
A FEW TRICKS
UP OUR
SLEEVE
-------------------------MARKETING SOLUTIONS
------------------------- Branding, Digital Design, Print & Publishing, Videography / Photography, Sales Training & Incentive Programs, Digital MarketingMore
CUSTOMER EXPERIENCE SOLUTIONS ------------------------- Data Collection, Journey Mapping, Dashboard Reporting, Action Management, Advanced Analytics, CX OptimizationMore
BPO SOLUTIONS
------------------------- Customer Care, Technical Support, Business Continuity, Back office support, Interactive Chat, Political campaign supportMore
MEET OUR
LINEUP OF
GO-GETTERS
You’re in good hands with us!03.
OUR TEAM_
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ADAM KAMIENIAK
PRESIDENT & CEO
ADAM KAMIENIAK
PRESIDENT & CEO
Adam is fascinated by the way things work and the potential of people's concepts. Where others view circumstances in monotone, he sees them in color. He takes an intuitive approach to business, based on over a decade of global marketing and operations experience at AT&T, Conde Nast and RR Donnelley in the US, England and Switzerland. Adam leads his team by exuding mutual trust, an open dialogue and by embodying the spirit of innovation. Adam earned his bachelor's degree in Marketing from the London School of Economics and Political Science, and an MBA in International Management from the Lake Forest Graduate School of Management. Adam also serves as the Chairman of Polish American Association. A human service agency which serves the diverse needs of the Polish community in the Chicago metro area by providing resources for changing lives. He lives in St. Charles a western suburb of Chicago with his wife Eva and his two sons, Michael and Paul and two dogs Winston and MaggieDARREN TAIT
CHIEF BUSINESS DEVELOPMENT OFFICERDARREN TAIT
CHIEF BUSINESS DEVELOPMENT OFFICER Darren spent time running the client services team at AND agency before moving into his new business development role. He draws from that experience to make sure that when presenting solutions to new clients, they are innovative, customized to meet the need, cost effective and efficient. Prior to the launch of AND he gained extensive experience in Call Center and Marketing Operations in various roles with British Telecom and AT&T. When he is not chasing new clients, Darren can be found supporting his three children in the performing arts, on the golf course or watching his beloved Manchester United!RANDY FEGER
CHIEF OPERATING OFFICERRANDY FEGER
CHIEF OPERATING OFFICER Randy is a multi-discipline executive business leader, with over 37 years of diverse experience. Prior to AND Agency, Randy had executive leadership positions for over 28 years at AT&T. Randy sees opportunities where others see roadblocks. His experience analyzing business goals and creating strategies for fulfillment tells him there is always another solution. When Randy is not driving our business forward, he spends his leisure time on the water fishing and skiing with his wife, four children, their spouses and 3 grandsons. He looks forward to working with youand your team.
ROSEMARY BENNETT
CHIEF REVENUE OFFICERROSEMARY BENNETT
CHIEF REVENUE OFFICER Rosemary is all about the art of the possible and is committed to driving tangible value to clients. She models the role of sales as a higher form of service by focusing on client needs and leading teams to develop creative solutions that work. She attributes team success to a customer obsessed mindset with brilliant, trusted co-workers that find a way to deliver, no matter the obstacle, with lightning speed. Rosemary joined AND Agency from Sitel Group where she was SVP Strategic Accounts. She also served as SVP Sales at Dialog Direct leading the firm’s revenue growth with existing and new clients across BPO, Marketing Services, and CX product lines. Rosemary’s skills were honed through executive experience and development with industry-leaders AT&T and Ericsson, augmented by formal education including Wharton MBA and leadership curricula at Kellogg, Harvard, and Columbia Business Schools. Rosemary is a passionate and active advocate of the performing arts having served on the Dallas Symphony Board, The Arts Community Alliance Board, and performing with the Dallas Symphony Chorus. She resides in Dallas, TX with her husband David and their 75-poundlapdog, Winston.
GREG HART
CHIEF TECHNOLOGY OFFICERGREG HART
CHIEF TECHNOLOGY OFFICER Before joining AND Agency, Greg Hart worked at Greenwich Associates as Senior Vice President of Client Solutions & Technology in the Customer Experience Management (CEM) division in Canada. His passion for programming and his natural ability to lead have allowed him to quickly build a successful career. Greg is accountable for the agile-based Survey Programming and Data Analytics teams, as well as the Software Development and Information Technology teams. His teams focus on identifying, developing, and enhancing the core product offerings and all technology that delivers customer experience information to our clients. He is a graduate of St. Lawrence College, where he earned a diploma in Computer Engineering Technology, and he is our first certified Net Promoter®Associate.
When not in the office, Greg is always working towards his next home renovation project or spending time outdoors where he enjoys the peace and quiet of camping, fishing, and hiking.KAREN BELL
CHIEF HUMAN RESOURCES OFFICERKAREN BELL
CHIEF HUMAN RESOURCES OFFICER Prior to joining AND Agency as Chief Human Resources Officer, Karen Bell was part of Greenwich Associates from 2013 to 2017 as Vice President of Human Resources in the Customer Experience Management (CEM) division in Canada. She was responsible for providing HR leadership and ensured that effective people strategies and programs were in place to support the achievement of the CEM’s strategicbusiness goals.
During her career, Karen has gained over 20 years of progressive HR-management experience in the telecommunications, entertainment, professional services, healthcare, and retail sectors. Her positive demeanor and natural ability to bring out the best in people have allowed her to build businesses through innovative HR initiatives and develop leadership skills at all levels. Karen holds a Bachelor of Business Administration degree from Brock University and is a Certified Human Resources Leader (CHRL) with the Human Resources Professional Association of Ontario. In her other full-time role as mom of two teenage boys she spends most of her time cooking but steals some time to follow her passions for music and reading. Also, she volunteers her time at a not-for-profit organization aimed at providing educational services to children with autism.JOHANN HO
CHIEF FINANCIAL OFFICERJOHANN HO
CHIEF FINANCIAL OFFICER Before Johann joined AND Agency, he worked at Greenwich Associates as Vice President of Finance in the Customer Experience Management (CEM) division in Canada. As a trusted member of the executive team, his responsibilities included overseeing the financial strategy, reporting, and analysis processes to support the division’s strategic business goals. Johann has a broad range of financial expertise encompassing mergers and acquisitions; financial planning and reporting; treasury; and taxation. He has previously held senior financial roles at an investment company, a multinational mining company, and at KPMG LLP. He earned his Bachelor of Business Administration degree from Wilfrid Laurier University, is a Chartered Professional Accountant (CPA, CA) and a member of FEI Canada. When Johann is not crunching numbers in the office, he can be found practicing his swing on the golf course or volunteering as a coach for his son’s baseball team.DAN TENKHOFF
CHIEF MARKETING OFFICERDAN TENKHOFF
CHIEF MARKETING OFFICER Dan joins AND Agency from AT&T where he served as Director and Assistant VP of Product Marketing, leading in the Mobility and Integrated Offers lines of business. With 30 years of experience at AT&T, Dan has extensive experience in designing and marketing multi-faceted mobility, intelligent edge, and IOT integratedsolutions.
As CMO, Dan is responsible for leading, developing and executing go-to-market strategies, while inspiring new product approaches and effective customer engagement to enable continued brand growth and expand lines of revenue. Dan is a graduate of Southeast Missouri State University and now resides in Frisco TX with his wife and 2 lovely children. His priorities have always been “faith and family,” he also enjoys coaching youth athletics, gaming with his kids and traveling with hisfamily.
LESLEY MOULAS
VICE PRESIDENT OF CLIENT SERVICESLESLEY MOULAS
VICE PRESIDENT OF CLIENT SERVICES Prior to joining AND Agency, Lesley was Vice President of Client Experience at Greenwich Associates’ Customer Experience Management (CEM) division in Canada, where she was pivotal in strengthening relationships with our entire Canadian client base. She focused on developing the client-account management strategy and vision with a focus on optimizing client retention, customer satisfaction, and operational excellence. She set up her team to consistently deliver high-quality CEM programs that always exceeded client expectations. With 20 years of experience and a very broad and deep understanding of customer experience management, Lesley is the pinnacle of what true client service is. She is a Certified Net Promoter® Associate, CXPA-certified, and formally trained in the Six Sigma Black Belt methodology. She has an Bachelor’s degree in Sociology and Law (with honors) as well as a postgrad certificate in Business Administration from York University. When she’s not overachieving at work, she can be found rolling around on the floor with her daughter and experiencing the joys ofparenthood.
JAMIE WILLIAMSON
CREATIVE DIRECTOR
JAMIE WILLIAMSON
CREATIVE DIRECTOR
Before joining AND Agency, Jamie worked for E. & J. Gallo Winery in Modesto, CA, where he served as a creative lead over Gallo Shopper 360, the internal shopper marketing agency serving Gallo’s over 125 brands. Spanning several disciplines, his work includes creative leadership of the shopper marketing account for Nestlé Purina, the rebranding of Easy Spirit Shoes for the Nine West Group and development of several packaging lines for Disney properties. He enjoys architecture, good food, and exploring Chicago with his partnerEric.
JOSH REEVES
VP CONTACT CENTERS OPERATIONSJOSH REEVES
VP CONTACT CENTERS OPERATIONS With 17 years of operational and management experience to his name, Josh brings a hands-on, technology-driven approach to leadership. By growing relationships with new lines of business, he is responsible for company operations and profitability. To this end, Josh has always been a leader, and his previous roles are no exception. As Vice President of Domestic and International Operations for Centris Information Services, he migrated the company into a more traditional customer server space and built call centres in Latin America and several other countries. Josh is eager to make a positive impact atAND agency.
His time away from the office, Josh coaches elite travel softball for girls ages 8-18 and enjoys traveling with his family.OUR CLIENTS
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