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AIAVITALITY.COM.SG
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AIA Vitality Hong Kong*
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Earn 50 points by participating in a specific free wellness class atAIA Vitality Park
AIA Vitality launches in Hong Kong The science-backed wellness programme that works with you and rewards you for the healthy choicesyou make.
WHAT'S YOUR REAL AGE? Get to know your AIA Vitality Age and find out what health risk factors are affecting it and what you can do to improve them.Find out more_ _
THREE EASY STEPS
We help you know your health, then help you improve on the areas that need focus and we reward you for your efforts.Get Started_ _
REWARDS TO MOTIVATE
We reward you with discounts at a wide range of partners and up to 15% off your insurance premium to keep you motivated as you make an effort to improve your health.Find out more_ _
YOUR TRUSTED PARTNER FOR BETTER HEALTH A trusted partner can help you on your way to better health. Our proven approach works with you by giving you the knowledge, tools and motivation to get healthier. Join AIA Vitality now to experience truly rewarding insurance cover that works with you on your journey to better health.Find out more_ _
OUR PARTNERS
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Save up to 15% off insurance premium or get up to 15% extra coverage and enhance your medical benefit as your health improvesRead more
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Exercise and enjoy up to 2 movie tickets a monthRead more
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Exercise and enjoy up to 2 movie tickets a monthRead more
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Get up to $500 Mannings vouchers as you improve your AIA VitalityStatus
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Save up to 30%
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Save 20% on Healthy FoodRead more
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HK$20 voucher for completing a free Health CheckRead more
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Exclusive rate for AIA Vitality Health Check at HK$100Read more
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Exclusive rate for AIA Vitality Health Check at MOP 100Read more
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Save up to 45% on advanced screenings and vaccinationsRead more
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Members can enjoy 50% off the AIA Vitality Fitness Assessment at MacaoFitness.
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"WE", "AIA" OR "AIA HONG KONG" HEREIN REFERS TO AIA INTERNATIONAL LIMITED (INCORPORATED IN BERMUDA WITH LIMITED LIABILITY). Copyright © 2017. AIA Group Limited and its subsidiaries or affiliates. All rights reserved. “We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability).
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PRIVACY STATEMENT
「AIA VITALITY健康程式」收集個人資料聲明 (香港客戶專用)「AIA Vitality
健康程式」是一個以健康與保健為主題的計劃,鼓勵閣下投入更健康的生活方式及賺取豐富獎勵。 為向閣下提供「AIA Vitality 健康程式」的相關服務,我們有需要收集、使用及分享閣下一些個人資料。 客戶與潛在客戶期望我們能準確保存他們的資料、保障資料免被操縱及免受錯誤影響、防止被盜用及在未經授權下被公開。我們遵行《個人資料(私隱)條例》及所有相關本地法律,以期為客戶及潛在客戶的資料提供安全保障,並確保員工遵守嚴格保安及保密守則標準。 本聲明(「AIA VITALITY 健康程式」收集個人資料聲明)旨在向閣下通知收集閣下個人資料的原因、資料的擬定用途、可能獲轉移閣下個人資料的有關方,以及有關查閱、檢視及修訂閣下個人資料的方法。 閣下提供個人資料,純屬自願性質。閣下可選擇不向我們提供所需的個人資料,但這樣可能導致「AIA Vitality 健康程式」不能為閣下提供服務。「AIA
Vitality健康程式」由友邦保險控股有限公司、友邦保險有限公司、友邦活力(香港)有限公司(統稱為「「AIA Vitality健康程式」營運公司」),以及友邦保險集團成員公司(「友邦保險集團」)營運並由友邦保險(國際)有限公司(香港分行)為「AIA Vitality健康程式」營運公司在香港代其管理、管控及分銷。「AIA Vitality 健康程式」營運公司會持續接受Discovery Limited(以南非為基地的一間公司)及/或其關聯公司(「DSY」)的支持,DSY是「AIA Vitality 健康程式」計劃的全球營運商。 閣下有必要注意,友邦保險有限公司、友邦保險(國際)有限公司或友邦保險集團內任何其他保險公司(「友邦保險公司」)的[核保及賠償部門]並無途徑查閱閣下提供予「AIAVitality
健康程式」或經該程式收集的閣下個人資料(包括健康及醫療資料)。 因此,倘閣下向友邦保險公司 申請新一份保險合約,閣下確認即使已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義),提供有關保險合約中可能影響保險風險的任何健康、醫療或其他資料,閣下仍需須另外通知友邦保險公司。 同樣地,倘閣下目前有任何責任就發生任何事件或任何情況之開始,或任何該事件或情況之中止通知友邦保險公司,即使閣下已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義)提供有關資料,閣下仍需另外通知友邦保險公司上述有關資料。 收集閣下個人資料的原因及擬定用途 收集個人資料乃作以下用途: * 處理、實施、執行和實行「AIA Vitality 健康程式」所提供的要求、交易或會員服務。 就此而言,除「AIA Vitality 健康程式」營運公司向閣下收集所得的任何個人資料外,「AIA Vitality 健康程式」營運公司亦需要向「AIA Vitality 健康程式」夥伴(詳見下文釋義)收集有關閣下使用、參與(包括活動過程及結果)「AIAVitality
健康程式」夥伴(詳見下文釋義)所提供的會員貨品或服務; * 設計全新或加強現時「AIA Vitality 健康程式」所提供的服務; * 與閣下保持聯繫,提供有關「AIA Vitality 健康程式」、閣下「AIA Vitality 健康程式」的會籍與賬戶,或本「「AIA Vitality 健康程式」」收集個人資料聲明的最新消息及未來動向; * 提供其他「AIA Vitality 健康程式」及/或年資獎勵計劃的相關服務,例如「AIA Vitality 健康程式」網站或「AIA Vitality 健康程式」購物平台上進行網上購物; * 供友邦保險集團、提供「AIA Vitality 健康程式」之貨品及服務的合作夥伴(「「AIA VITALITY 健康程式」夥伴」)、金融服務業或我們的相關監管機構的統計或精算研究之用; * 就「AIA Vitality 健康程式」營運公司、任何其他友邦保險集團成員或任何「AIAVitality
健康程式」夥伴所提供之產品及/或服務,方便其付款程序,包括(但不限於)與信用卡發卡機構或其他第三方服務供應商核實信用卡資料、從信貸資料服務機構取得消費者信用報告,以及就「AIAVitality
健康程式」營運公司、任何其他友邦保險集團成員、任何「AIAVitality
健康程式」夥伴或第三方所保留的已知欺詐交易數據庫進行比對程序;*
協助執行法例、警方或其他政府或監管機構調查,以及遵守法律施行的規定或與政府或監管機構協議遵守之規定;以及 * 與上述任何項目直接有關係的其他用途。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 誰會取得閣下的個人資料? 個人資料將保密處理,惟就符合上述任何用途而披露屬必須時,則可向以下各方提供相關個人資料︰*
我們的任何關聯公司以及就上述指明目的提供予DSY; * 獲授權擔任「AIA Vitality 健康程式」營運公司代理且分發有關「AIA Vitality 健康程式」的資料的任何人士; * 提供會員貨品及/或服務以及管理計劃的「AIA Vitality 健康程式」夥伴及其代理;*
提供會員服務支援,包括(但不限於)管理、數據處理、數據存儲,電話中心服務、郵寄、系統基礎建設及操作、網頁管理、市場推廣、財務、獎勵、開具發票及訓練的任何代理、承包商或的第三方服務供應商;*
協助收集閣下資料或與閣下聯繫的其他公司,例如研究調查公司及信貸評級機構,藉以加強「AIA Vitality 健康程式」向閣下所提供的服務; * 政府或監管機構或「AIA Vitality 健康程式」營運公司(或另一友邦保險集團公司)或「AIAVitality
健康程式」夥伴︰(a)根據在該司法管轄區適用於該友邦保險集團公司或「AIAVitality
健康程式」夥伴的法律及/或監管義務而必須對其披露的任何人士;或(b)依據與該友邦保險集團公司或「AIAVitality
健康程式」夥伴協議必須對其披露的任何人士。 友邦保險集團可不時購買業務或出售一項或多項業務(或其部分),閣下的個人資料可作為該買賣或擬買賣的一部分予以轉移或披露。 倘友邦保險集團購買一項業務,就該業務所獲得的個人資料,在該個人資料與「AIA Vitality 健康程式」有關的範圍內,將根據本「AIA Vitality 健康程式」收集個人資料聲明處理。 倘友邦保險集團出售一項業務,在該出售與「AIAVitality
健康程式」有關的範圍內,銷售合約中會包括一項規定,要求購買業務一方根據本「AIAVitality
健康程式」收集個人資料聲明所規定之同樣方式處理閣下的個人資料。 我們可將閣下的個人資料提供予上述任何一方,而有關各方可位於香港境內或境外。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 查閱個人資料的權利閣下有權:
* 核實「AIA Vitality 健康程式」營運公司是否持有閣下的個人資料,並查閱任何該等資料; * 要求「AIA Vitality 健康程式」營運公司更正任何「AIA Vitality 健康程式」中有關閣下的錯誤個人資料;及 * 就「AIA Vitality 健康程式」營運公司有關個人資料的政策及慣例作出查詢。 如欲就「AIA Vitality 健康程式」計劃查閱、更正閣下個人資料或有相關的其他要求,可致函至以下地址:資料保障主任
友邦保險(國際)有限公司 香港北角電氣道183號友邦廣場12樓
電郵地址:AIAHK.Compliance@aia.com「AIA Vitality
健康程式」營運公司有權就因處理任何查閱個人資料的要求收取需要和直接相關的費用。 使用個人資料作直接促銷用途 除上述用途外,友邦保險集團有意使用閣下的姓名和聯絡資料作宣傳或市場推廣用途,包括向閣下寄發宣傳資料及就以下產品、服務、建議、目的作直接促銷:保險;年金;強制性公積金/職業退休計劃;財富管理;投資;銀行;金融服務;信用卡;醫療/
保健治療;醫藥;教育;招聘;訓練;獎勵/年資獎勵/優惠計劃;旅遊;航空公司; 住宿;衣履;音樂會;電影; 健身房及健身; 體育及特別活動;體育及體能儀器;食物飲品;健康補充品;家庭;媒體;社交網絡;水療及類似的休閒活動及其他休閒服務;電訊和流動通訊服務;互聯網;其他零售/消費產品及服務;健康;慈善/非牟利用途; 接待服務; 交通; 電子產品; 美術; 畫廊/展覽(「促銷標的類別」)。 就此直接促銷的用途,我們或會將閣下個人資料提供予任何上述描述的促銷標的類別提供商(及其代理)(無論在友邦保險集團內或外),從而他們可就其所提供的產品及服務聯絡閣下及/或向閣下寄發宣傳資料及進行直接促銷,有關資料可透過郵寄、電郵或其他方式送達予閣下。 我們或會將閣下的個人資料提供予任何以上描述的促銷標的類別的提供商(無論在友邦保險集團內或外)而得益。 在就上述用途使用及向上述受讓方提供閣下的個人資料前,我們必須取得閣下的書面同意,且僅會在取得有關書面同意後,我們方會使用及/或提供閣下的個人資料作任何宣傳或市場推廣用途。 友邦保險集團有意使用及提供作上述直接促銷用途的個人資料為閣下的姓名和相關聯絡資料。 閣下可於將來撤回對「AIA Vitality 健康程式」營運公司使用並向第三者提供閣下的個人資料作直接促銷用途的同意;此後,「AIAVitality
健康程式」營運公司須停止使用或提供該等資料作直接促銷之用。 如閣下欲將閣下的同意撤回,請以書面或電郵方式通知我們,書面通知可郵寄至「查閱個人資料的權利」一節所載地址。 任何有關要求應清楚列明該要求相關的個人資料詳情。 本「AIA VITALITY 健康程式」收集個人資料聲明的修訂「AIA Vitality
健康程式」營運公司保留權利可隨時且在無須通知的情況下僅憑知會閣下有關修改、更新或修訂,而增添、修改、更新或修訂本「AIA Vitality 健康程式」收集個人資料聲明。 倘我們決定修改我們的個人資料政策,我們將於我們的網站或以書面方式知會閣下有關修改,從而讓閣下能得悉我們所收集的資料、我們如何使用該資料及在何種情況下會披露該資料。 任何有關修改、更新或修訂將在刊登後即時生效。其他資料
如閣下對本「AIA Vitality 健康程式」收集個人資料聲明的任何部分有任何問題或如欲知悉有關「AIAVitality
健康程式」營運公司的資料保密慣例的更多資料,請隨時循上述聯絡途徑與我們聯絡。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 「AIA VITALITY 健康程式」收集個人資料聲明 (澳門客戶專用)「AIA Vitality
健康程式」是一個以健康與保健為主題的計劃,鼓勵閣下投入更健康的生活方式及賺取豐富獎勵。 為向閣下提供「AIA Vitality 健康程式」的相關服務,我們有需要收集、使用及分享閣下一些個人資料。 客戶與潛在客戶期望我們能準確保存他們的資料、保障資料免被操縱及免受錯誤影響、防止被盜用及在未經授權下被公開。我們遵行《個人資料保護法》(第8/2005號法律)及所有相關本地法律,以期為客戶及潛在客戶的資料提供安全保障,並確保員工遵守嚴格保安及保密守則標準。 本聲明(「AIA VITALITY 健康程式」收集個人資料聲明)旨在向閣下通知收集閣下個人資料的原因、資料的擬定用途、可能獲轉移閣下個人資料的有關方,以及有關查閱、檢視及修訂閣下個人資料的方法。 閣下提供個人資料,純屬自願性質。閣下可選擇不向我們提供所需的個人資料,但這樣可能導致「AIA Vitality 健康程式」不能為閣下提供服務。「AIA
Vitality健康程式」由友邦保險控股有限公司、友邦保險有限公司、友邦活力(香港)有限公司(統稱為「「AIA Vitality健康程式」營運公司」),以及友邦保險集團成員公司(「友邦保險集團」)營運並由友邦保險(國際)有限公司(澳門分行)為「AIA Vitality健康程式」營運公司在澳門代其管理、管控及分銷。「AIA Vitality 健康程式」營運公司會持續接受Discovery Limited(以南非為基地的一間公司)及/或其關聯公司(「DSY」)的支持,DSY是「AIA Vitality 健康程式」計劃的全球營運商。 閣下有必要注意,友邦保險有限公司、友邦保險(國際)有限公司或友邦保險集團內任何其他保險公司(「友邦保險公司」)的[核保及賠償部門]並無途徑查閱閣下提供予「AIAVitality
健康程式」或經該程式收集的閣下個人資料(包括健康及醫療資料)。 因此,倘閣下向友邦保險公司 申請新一份保險合約,閣下確認即使已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義),提供有關保險合約中可能影響保險風險的任何健康、醫療或其他資料,閣下仍需須另外通知友邦保險公司。 同樣地,倘閣下目前有任何責任就發生任何事件或任何情況之開始,或任何該事件或情況之中止通知友邦保險公司,即使閣下已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義)提供有關資料,閣下仍需另外通知友邦保險公司上述有關資料。 收集閣下個人資料的原因及擬定用途 收集個人資料乃作以下用途: * 處理、實施、執行和實行「AIA Vitality 健康程式」所提供的要求、交易或會員服務。 就此而言,除「AIA Vitality 健康程式」營運公司向閣下收集所得的任何個人資料外,「AIA Vitality 健康程式」營運公司亦需要向「AIA Vitality 健康程式」夥伴(詳見下文釋義)收集有關閣下使用、參與(包括活動過程及結果)「AIAVitality
健康程式」夥伴(詳見下文釋義)所提供的會員貨品或服務; * 設計全新或加強現時「AIA Vitality 健康程式」所提供的服務; * 與閣下保持聯繫,提供有關「AIA Vitality 健康程式」、閣下「AIA Vitality 健康程式」的會籍與賬戶,或本「「AIA Vitality 健康程式」」收集個人資料聲明的最新消息及未來動向; * 提供其他「AIA Vitality 健康程式」及/或年資獎勵計劃的相關服務,例如「AIA Vitality 健康程式」網站或「AIA Vitality 健康程式」購物平台上進行網上購物; * 供友邦保險集團、提供「AIA Vitality 健康程式」之貨品及服務的合作夥伴(「「AIA VITALITY 健康程式」夥伴」)、金融服務業或我們的相關監管機構的統計或精算研究之用; * 就「AIA Vitality 健康程式」營運公司、任何其他友邦保險集團成員或任何「AIAVitality
健康程式」夥伴所提供之產品及/或服務,方便其付款程序,包括(但不限於)與信用卡發卡機構或其他第三方服務供應商核實信用卡資料、從信貸資料服務機構取得消費者信用報告,以及就「AIAVitality
健康程式」營運公司、任何其他友邦保險集團成員、任何「AIAVitality
健康程式」夥伴或第三方所保留的已知欺詐交易數據庫進行比對程序;*
協助執行法例、警方或其他政府或監管機構調查,以及遵守法律施行的規定或與政府或監管機構協議遵守之規定;以及 * 與上述任何項目直接有關係的其他用途。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 誰會取得閣下的個人資料? 個人資料將保密處理,惟就符合上述任何用途而披露屬必須時,則可向以下各方提供相關個人資料︰*
我們的任何關聯公司以及就上述指明目的提供予DSY; * 獲授權擔任「AIA Vitality 健康程式」營運公司代理且分發有關「AIA Vitality 健康程式」的資料的任何人士; * 提供會員貨品及/或服務以及管理計劃的「AIA Vitality 健康程式」夥伴及其代理;*
提供會員服務支援,包括(但不限於)管理、數據處理、數據存儲,電話中心服務、郵寄、系統基礎建設及操作、網頁管理、市場推廣、財務、獎勵、開具發票及訓練的任何代理、承包商或的第三方服務供應商;*
協助收集閣下資料或與閣下聯繫的其他公司,例如研究調查公司及信貸評級機構,藉以加強「AIA Vitality 健康程式」向閣下所提供的服務; * 政府或監管機構或「AIA Vitality 健康程式」營運公司(或另一友邦保險集團公司)或「AIAVitality
健康程式」夥伴︰(a)根據在該司法管轄區適用於該友邦保險集團公司或「AIAVitality
健康程式」夥伴的法律及/或監管義務而必須對其披露的任何人士;或(b)依據與該友邦保險集團公司或「AIAVitality
健康程式」夥伴協議必須對其披露的任何人士。 友邦保險集團可不時購買業務或出售一項或多項業務(或其部分),閣下的個人資料可作為該買賣或建議買賣的一部分予以轉移或披露。 倘友邦保險集團購買一項業務,就該業務所獲得的個人資料,在該個人資料與「AIA Vitality 健康程式」有關的範圍內,將根據本「AIA Vitality 健康程式」收集個人資料聲明處理。 倘友邦保險集團出售一項業務,在該出售與「AIAVitality
健康程式」有關的範圍內,銷售合約中會包括一項規定,要求購買業務一方根據本「AIAVitality
健康程式」收集個人資料聲明所規定之同樣方式處理閣下的個人資料。 我們可將閣下的個人資料提供予上述任何一方,而有關各方可位於澳門境內或境外。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 查閱個人資料的權利閣下有權:
* 核實「AIA Vitality 健康程式」營運公司是否持有閣下的個人資料,並查閱任何該等資料; * 要求「AIA Vitality 健康程式」營運公司更正任何「AIA Vitality 健康程式」中有關閣下的錯誤個人資料;及 * 就「AIA Vitality 健康程式」營運公司有關個人資料的政策及慣例作出查詢。 如欲就「AIA Vitality 健康程式」計劃查閱、更正閣下個人資料或有相關的其他要求,可致函至以下地址:資料保障主任
友邦保險(國際)有限公司 澳門商業大馬路251A-301號友邦廣場1903室
「AIA Vitality
健康程式」營運公司有權就因處理任何查閱個人資料的要求收取需要和直接相關的費用。 使用個人資料作直接促銷用途 除上述用途外,友邦保險集團有意使用閣下的姓名和聯絡資料作宣傳或市場推廣用途,包括向閣下寄發宣傳資料及就以下產品、服務、建議、目的作直接促銷:保險;年金;強制性公積金/職業退休計劃;財富管理;投資;銀行;金融服務;信用卡;醫療/
保健治療;醫藥;教育;招聘;訓練;獎勵/年資獎勵/優惠計劃;旅遊;航空公司; 住宿;衣履;音樂會;電影;體育及特別活動;體育及體能儀器;食物飲品;健康補充品;家庭;媒體;社交網絡;水療及類似的休閒活動及其他休閒服務;電訊和流動通訊服務;互聯網;其他零售/消費產品及服務;健康;慈善/非牟利用途; 接待服務; 交通; 電子產品; 美術; 畫廊/展覽(「促銷標的類別」)。 就此直接促銷的用途,我們或會將閣下個人資料提供予任何上述描述的促銷標的類別提供商(及其代理)(無論在友邦保險集團內或外),從而他們可就其所提供的產品及服務聯絡閣下及/或向閣下寄發宣傳資料及進行直接促銷,有關資料可透過郵寄、電郵或其他方式送達予閣下。 我們或會將閣下的個人資料提供予任何以上描述的促銷標的類別的提供商(無論在友邦保險集團內或外)而得益。 在就上述用途使用及向上述受讓方提供閣下的個人資料前,我們必須取得閣下的書面同意,且僅會在取得有關書面同意後,我們方會使用及/或提供閣下的個人資料作任何宣傳或市場推廣用途。 友邦保險集團有意使用及提供作上述直接促銷用途的個人資料為閣下的姓名和相關聯絡資料。 閣下可於將來撤回對「AIA Vitality 健康程式」營運公司使用並向第三者提供閣下的個人資料作直接促銷用途的同意;此後,「AIAVitality
健康程式」營運公司須停止使用或提供該等資料作直接促銷之用。 如閣下欲將閣下的同意撤回,請以書面或電郵方式通知我們,書面通知可郵寄至「查閱個人資料的權利」一節所載地址。 任何有關要求應清楚列明該要求相關的個人資料詳情。 本「AIA VITALITY 健康程式」收集個人資料聲明的修訂「AIA Vitality
健康程式」營運公司保留權利可隨時且在無須通知的情況下僅憑知會閣下有關修改、更新或修訂,而增添、修改、更新或修訂本「AIA Vitality 健康程式」收集個人資料聲明。 倘我們決定修改我們的個人資料政策,我們將於我們的網站或以書面方式知會閣下有關修改,從而讓閣下能得悉我們所收集的資料、我們如何使用該資料及在何種情況下會披露該資料。 任何有關修改、更新或修訂將在刊登後即時生效。其他資料
如閣下對本「AIA Vitality 健康程式」收集個人資料聲明的任何部分有任何問題或如欲知悉有關「AIAVitality
健康程式」營運公司的資料保密慣例的更多資料,請隨時循上述聯絡途徑與我們聯絡。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 AIA.COM.HK AIA VITALITY PERSONAL INFORMATION COLLECTION STATEMENT (FOR HONG KONG CUSTOMERS) AIA Vitality is a health and wellness programme, encouraging you to get healthier and earn great rewards. In order for AIA Vitality-related services to be provided to you, it will be necessary for us to collect, use and share certain personal data about you. Customers and potential customers expect us to maintain their information accurately, protected against manipulation and errors, secure from theft and free from unwarranted disclosure. We protect the data security of our customers and potential customers by complying with the Personal Data (Privacy) Ordinance, and all relevant local laws, and ensure compliance by our staff with strict standards of security and confidentiality. This statement ("VITALITY PIC STATEMENT") provides you with notice as to why your personal data is collected, how it is intended to be used, to whom your personal data may be provided, from whom your personal data may be collected and how to access, review and amend your personal data. The provision of your personal data is voluntary: you may choose not to provide us with the requested data, but failure to do so may inhibit AIA Vitality's ability to provide you with itsservices.
AIA Vitality is administered, managed and distributed in Hong Kong by AIA International Limited, Hong Kong Branch for the following operators, namely, AIA Group Limited, AIA Company Limited, AIA Vitality (Hong Kong) Limited (collectively, the "AIA VITALITY OPERATOR"), members of the AIA group of companies ("AIA GROUP"). The AIA Vitality Operator will receive ongoing support from Discovery Limited (a company based in South Africa) and/or its affiliates ("DSY"), the global operators of the AIA Vitality programme. It is also important for you to note that the underwriting and claims departments of AIA Company Limited, AIA International Limited, or any other insurers within the AIA Group ("AIA INSURERS") will not have access to your personal data (including health and medical information) provided to, or collected via, AIA Vitality. Accordingly, where you are applying for a new insurance policy from the AIA Insurers, you acknowledge that any health, medical or other information that may affect the risk under an insurance policy needs to be separately notified to the AIA Insurers even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners (as defined below). Similarly, if you are currently under any obligation to notify the AIA Insurers of the occurrence of any event or of the onset of any condition, or of the cessation of any such event or condition, then you will need to separately notify the AIA Insurers of the same even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners(as defined below).
WHY WE COLLECT YOUR PERSONAL DATA AND HOW IT MAY BE USED? Personal data is collected for the following purposes: * to process, administer, implement and effect the requests, transactions or membership services under AIA Vitality. In this regard, in addition to any personal data that the AIA Vitality Operator may collect directly from you, the AIA Vitality Operator may also need to collect from the AIA Vitality Partners (as defined below) information regarding your use of, and participation in (including progress and results from), the membership goods or services provided by the AIA Vitality Partners (as defined below); * to design new or to enhance existing services to be provided underAIA Vitality;
* to communicate with you regarding updates and future changes to AIA Vitality, your AIA Vitality membership and account, or this Vitality PIC Statement; * to provide other AIA Vitality and/or loyalty programme-related services such as online shopping at AIA Vitality website or AIAVitality purchases;
* for statistical or actuarial research undertaken by the AIA Group, our partners who provide goods and services under AIA Vitality ("AIA VITALITY PARTNERS"), the financial services industry or our respectiveregulators;
* to facilitate payment for products and/or services provided by AIA Vitality Operator, any other member of the AIA Group or any AIA Vitality Partner, including but not limited to for the verification of credit card details with credit card issuers or other third party service providers, obtaining consumer credit reports from a credit reference agency and conducting match making procedures against databases of known fraudulent transactions maintained by AIA Vitality Operator, any other member of the AIA Group, any AIA Vitality Partneror third party;
* to assist in law enforcement purposes, investigations by police or other government or regulatory authorities and to meet requirements imposed by law or agreed to with government or regulatory authorities;and
* other purposes directly relating to any of the above. For our policy on using your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. WHO MAY BE PROVIDED WITH YOUR PERSONAL DATA? Personal data will be kept confidential but may, where such disclosure is necessary to satisfy any of the abovementioned purposes, be provided to the following parties: * any of our affiliates and to DSY for the purposes specified above; * any person authorised to act as an agent of the AIA Vitality Operator for the distribution of information in relation to AIAVitality;
* the AIA Vitality Partners and their agents for the provision of membership goods and/or services, and programme administration; * any agent, contractor or third party service provider who provides membership servicing support including but not limited to administration, data processing, data storage, call center services, mailing, system infrastructure and operation, website administration, marketing, finance, rewards, invoicing and training; * other companies who help gather your information or communicate with you, such as research companies and ratings agencies, in order to enhance the services to be provided under AIA Vitality; * government or regulatory bodies or any person to whom the AIA Vitality Operator (or another AIA Group company) or an AIA Vitality Partner is to make disclosure: (a) under a legal and / or regulatory obligation in that jurisdiction applicable to that particular AIA Group company or AIA Vitality Partner; or (b) which the AIA Group company or AIA Vitality Partner has agreed to make disclosures. From time to time, the AIA Group may purchase a business or sell one or more of its businesses (or portions thereof) and your personal data may be transferred or disclosed as part of the purchase or sale or a proposed purchase or sale. In the event that the AIA Group purchase a business, the personal data received with that business, to the extent that it is relevant to AIA Vitality, will be treated in accordance with this Vitality PIC Statement. In the event that the AIA Group sell a business, to the extent that it is relevant to AIA Vitality, a provision will be included in the selling contract requiring the purchase to treat your personal data in the same manner required by this Vitality PIC Statement. YOUR PERSONAL DATA MAY BE PROVIDED TO ANY OF THE ABOVE PARTIES WHO MAY BE LOCATED IN HONG KONG OR OUTSIDE OF HONG KONG. For our policy on sharing your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. ACCESS RIGHTS TO PERSONAL DATA You have the right to: * verify whether the AIA Vitality Operator holds any personal data about you in relation to AIA Vitality and to access any such data; * require the AIA Vitality Operator to correct any personal data relating to you held under AIA Vitality which is inaccurate; and * ascertain the AIA Vitality Operator's policies and practices in relation to personal data. Requests for access, correction or other queries relating to you under the AIA Vitality programme should be addressed to: The Data Protection Officer AIA International Limited 12/F, AIA Tower, 183 Electric Road,North Point,
Hong Kong
Email: AIAHK.Compliance@aia.com The AIA Vitality Operator has the right to charge costs which are directly related to and necessary for the processing of any personal data access request. USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES As well as for the purposes set out above, the AIA Group intends to use your name and contact details for promotional or marketing purposes including sending you promotional materials and conducting direct marketing in relation to the following products, services, advice and subjects: insurance; annuities; MPF/ORSO; wealth management; investment; banking; financial services; credit cards; medical/health treatment; medicine; educational; recruitment; training; reward/loyalty/privilege programmes; travel; airlines, accommodation; apparel; concerts; movies; gymnasium and fitness; sporting and special events; sports and fitness equipment; food and beverage; health supplement; household; media; social networking; spa and similar relaxation activities and other leisure services; telecommunication and mobile services; internet; other retail/consumer products and services; wellness and charitable/non-profitable causes; hospitality services; transportation; electronics; fine art; gallery/exhibition ("CLASSES OF MARKETING SUBJECTS"). For the purposes of direct marketing, we may provide your personal information to providers (and their agents) (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects described above so that they can contact you and/or send you promotional materials and conduct direct marketing in relation to the products and services that they offer (these materials may be sent to you by postal mail, email or other means). We may provide your personal data to providers (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects for gain. Before using your personal data for the purposes and to the transferees set out above, we must obtain your written consent, and only after having obtained such written consent may we use and/or provide your personal data for any promotional or marketing purpose. The types of personal data that the AIA Group intends to use and provide for direct marketing purposes as described above are your NAME and CONTACT DETAILS. You may in future withdraw your consent to the use and provision to a third party by the AIA Vitality Operator of your personal data for direct marketing purposes and thereafter the AIA Vitality Operator shall cease to use such data for direct marketing purposes. If you wish to withdraw your consent, please inform us by writing to the address in the section on "ACCESS RIGHTS TO PERSONAL DATA" or sending us an email. Any such request should clearly state details of the personal data in respect of which the request is being made. AMENDMENTS TO THIS VITALITY PIC STATEMENT The AIA Vitality Operator reserves the right, at any time and without notice, to add to, change, update or modify this Vitality PIC Statement, simply by notifying you of such change, update or modification. If we decide to change our personal data policy, those changes will be notified to you either on our website or in writing so that you are always aware of what information we collect, how we use the information and under what circumstances the information is disclosed. Any such change, update or modification will be effective immediately upon posting. ADDITIONAL INFORMATION Should you have any questions on any part of this Vitality PIC Statement or would like additional information regarding the AIA Vitality Operator's data privacy policies and practices, please do not hesitate to contact us. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated: 18 July 2019 AIA.COM.HK AIA VITALITY PERSONAL INFORMATION COLLECTION STATEMENT (FOR MACAU CUSTOMERS) AIA Vitality is a health and wellness programme, encouraging you to get healthier and earn great rewards. In order for AIA Vitality-related services to be provided to you, it will be necessary for us to collect, use and share certain personal data about you. Customers and potential customers expect us to maintain their information accurately, protected against manipulation and errors, secure from theft and free from unwarranted disclosure. We protect the data security of our customers and potential customers by complying with the Personal Data Protection Act (Law 8/2005), and all relevant local laws, and ensure compliance by our staff with strict standards of security and confidentiality. This statement ("VITALITY PIC STATEMENT") provides you with notice as to why your personal data is collected, how it is intended to be used, to whom your personal data may be provided, from whom your personal data may be collected and how to access, review and amend your personal data. The provision of your personal data is voluntary: you may choose not to provide us with the requested data, but failure to do so may inhibit AIA Vitality's ability to provide you with itsservices.
AIA Vitality is administered, managed and distributed in Macau by AIA International Limited, Macau Branch for the following operators, namely, AIA Group Limited, AIA Company Limited, AIA Vitality (Hong Kong) Limited (collectively, the "AIA VITALITY OPERATOR"), members of the AIA group of companies ("AIA GROUP"). The AIA Vitality Operator will receive ongoing support from Discovery Limited (a company based in South Africa) and/or its affiliates ("DSY"), the global operators of the AIA Vitality programme. It is also important for you to note that AIA Company Limited, AIA International Limited, or any other insurer within the AIA Group ("AIA INSURERS") will not have access to your personal data (including health and medical information) provided to, or collected via, AIA Vitality. Accordingly, where you are applying for a new insurance policy from the AIA Insurers, you acknowledge that any health, medical or other information that may affect the risk under an insurance policy needs to be separately notified to the AIA Insurers even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners (as defined below). Similarly, if you are currently under any obligation to notify the AIA Insurers of the occurrence of any event or of the onset of any condition, or of the cessation of any such event or condition, then you will need to separately notify the AIA Insurers of the same even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners(as defined below).
WHY WE COLLECT YOUR PERSONAL DATA AND HOW IT MAY BE USED? Personal data is collected for the following purposes: * to process, administer, implement and effect the requests, transactions or membership services under AIA Vitality. In this regard, in addition to any personal data that the AIA Vitality Operator may collect directly from you, the AIA Vitality Operator may also need to collect from the AIA Vitality Partners (as defined below) information regarding your use of, and participation in (including progress and results from), the membership goods or services provided by the AIA Vitality Partners (as defined below); * to design new or to enhance existing services to be provided underAIA Vitality;
* to communicate with you regarding updates and future changes to AIA Vitality, your AIA Vitality membership and account, or this Vitality PIC Statement; * to provide other AIA Vitality and/or loyalty programme-related services such as online shopping at AIA Vitality website or AIAVitality purchases;
* for statistical or actuarial research undertaken by the AIA Group, our partners who provide goods and services under AIA Vitality ("AIA VITALITY PARTNERS"), the financial services industry or our respectiveregulators;
* to facilitate payment for products and/or services provided by AIA Vitality Operator, any other member of the AIA Group or any AIA Vitality Partner, including but not limited to for the verification of credit card details with credit card issuers or other third party service providers, obtaining consumer credit reports from a credit reference agency and conducting match making procedures against databases of known fraudulent transactions maintained by AIA Vitality Operator, any other member of the AIA Group, any AIA Vitality Partneror third party;
* to assist in law enforcement purposes, investigations by police or other government or regulatory authorities and to meet requirements imposed by law or agreed to with government or regulatory authorities;and
* other purposes directly relating to any of the above. For our policy on using your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. WHO MAY BE PROVIDED WITH YOUR PERSONAL DATA? Personal data will be kept confidential but may, where such disclosure is necessary to satisfy any of the abovementioned purposes, be provided to the following parties: * any of our affiliates and to DSY for the purposes specified above; * any person authorised to act as an agent of the AIA Vitality Operator for the distribution of information in relation to AIAVitality;
* the AIA Vitality Partners and their agents for the provision of membership goods and/or services, and programme administration; * any agent, contractor or third party service provider who provides membership servicing support including but not limited to administration, data processing, data storage, call center services, mailing, system infrastructure and operation, website administration, marketing, finance, rewards, invoicing and training; * other companies who help gather your information or communicate with you, such as research companies and ratings agencies, in order to enhance the services to be provided under AIA Vitality; * government or regulatory bodies or any person to whom the AIA Vitality Operator (or another AIA Group company) or an AIA Vitality Partner is to make disclosure: (a) under a legal and / or regulatory obligation in that jurisdiction applicable to that particular AIA Group company or AIA Vitality Partner; or (b) which the AIA Group company or AIA Vitality Partner has agreed to make disclosures. From time to time, the AIA Group may purchase a business or sell one or more of its businesses (or portions thereof) and your personal data may be transferred or disclosed as part of the purchase or sale or a proposed purchase or sale. In the event that the AIA Group purchase a business, the personal data received with that business, to the extent that it is relevant to AIA Vitality, will be treated in accordance with this Vitality PIC Statement. In the event that the AIA Group sell a business, to the extent that it is relevant to AIA Vitality, a provision will be included in the selling contract requiring the purchase to treat your personal data in the same manner required by this Vitality PIC Statement. YOUR PERSONAL DATA MAY BE PROVIDED TO ANY OF THE ABOVE PARTIES WHO MAY BE LOCATED IN MACAU OR OUTSIDE OF MACAU. For our policy on sharing your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. ACCESS RIGHTS TO PERSONAL DATA You have the right to: * verify whether the AIA Vitality Operator holds any personal data about you in relation to AIA Vitality and to access any such data; * require the AIA Vitality Operator to correct any personal data relating to you held under AIA Vitality which is inaccurate; and * ascertain the AIA Vitality Operator's policies and practices in relation to personal data. Requests for access, correction or other queries relating to you under the AIA Vitality programme should be addressed to: The Data Protection Officer AIA International Limited1903, AIA Tower,
Nos. 251 A - 301,
Avenida Comercial de Macau,Macau.
The AIA Vitality Operator has the right to charge costs which are directly related to and necessary for the processing of any personal data access request. USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES As well as for the purposes set out above, the AIA Group intends to use your name and contact details for promotional or marketing purposes including sending you promotional materials and conducting direct marketing in relation to the following products, services, advice and subjects: insurance; annuities; MPF/ORSO; wealth management; investment; banking; financial services; credit cards; medical/health treatment; medicine; educational; recruitment; training; reward/loyalty/privilege programmes; travel; airlines, accommodation; apparel; movies; gymnasium and fitness; concerts; sporting and special events; sports and fitness equipment; food and beverage; health supplement; household; media; social networking; spa and similar relaxation activities and other leisure services; telecommunication and mobile services; internet; other retail/consumer products and services; wellness and charitable/non-profitable causes; hospitality services; transportation; electronics; fine art; gallery/exhibition ("CLASSES OF MARKETING SUBJECTS"). For the purposes of direct marketing, we may provide your personal information to providers (and their agents) (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects described above so that they can contact you and/or send you promotional materials and conduct direct marketing in relation to the products and services that they offer (these materials may be sent to you by postal mail, email or other means). We may provide your personal data to providers (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects for gain. Before using your personal data for the purposes and to the transferees set out above, we must obtain your written consent, and only after having obtained such written consent may we use and/or provide your personal data for any promotional or marketing purpose. The types of personal data that the AIA Group intends to use and provide for direct marketing purposes as described above are your NAME and CONTACT DETAILS. You may in future withdraw your consent to the use and provision to a third party by the AIA Vitality Operator of your personal data for direct marketing purposes and thereafter the AIA Vitality Operator shall cease to use such data for direct marketing purposes. If you wish to withdraw your consent, please inform us by writing to the address in the section on "ACCESS RIGHTS TO PERSONAL DATA" or sending us an email. Any such request should clearly state details of the personal data in respect of which the request is being made. AMENDMENTS TO THIS VITALITY PIC STATEMENT The AIA Vitality Operator reserves the right, at any time and without notice, to add to, change, update or modify this Vitality PIC Statement, simply by notifying you of such change, update or modification. If we decide to change our personal data policy, those changes will be notified to you either on our website or in writing so that you are always aware of what information we collect, how we use the information and under what circumstances the information is disclosed. Any such change, update or modification will be effective immediately upon posting. ADDITIONAL INFORMATION Should you have any questions on any part of this Vitality PIC Statement or would like additional information regarding the AIA Vitality Operator's data privacy policies and practices, please do not hesitate to contact us. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated: 18 July 2019Close
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PRIVACY STATEMENT
「AIA VITALITY健康程式」收集個人資料聲明 (香港客戶專用)「AIA Vitality
健康程式」是一個以健康與保健為主題的計劃,鼓勵閣下投入更健康的生活方式及賺取豐富獎勵。 為向閣下提供「AIA Vitality 健康程式」的相關服務,我們有需要收集、使用及分享閣下一些個人資料。 客戶與潛在客戶期望我們能準確保存他們的資料、保障資料免被操縱及免受錯誤影響、防止被盜用及在未經授權下被公開。我們遵行《個人資料(私隱)條例》及所有相關本地法律,以期為客戶及潛在客戶的資料提供安全保障,並確保員工遵守嚴格保安及保密守則標準。 本聲明(「AIA VITALITY 健康程式」收集個人資料聲明)旨在向閣下通知收集閣下個人資料的原因、資料的擬定用途、可能獲轉移閣下個人資料的有關方,以及有關查閱、檢視及修訂閣下個人資料的方法。 閣下提供個人資料,純屬自願性質。閣下可選擇不向我們提供所需的個人資料,但這樣可能導致「AIA Vitality 健康程式」不能為閣下提供服務。「AIA
Vitality健康程式」由友邦保險控股有限公司、友邦保險有限公司、友邦活力(香港)有限公司(統稱為「「AIA Vitality健康程式」營運公司」),以及友邦保險集團成員公司(「友邦保險集團」)營運並由友邦保險(國際)有限公司(香港分行)為「AIA Vitality健康程式」營運公司在香港代其管理、管控及分銷。「AIA Vitality 健康程式」營運公司會持續接受Discovery Limited(以南非為基地的一間公司)及/或其關聯公司(「DSY」)的支持,DSY是「AIA Vitality 健康程式」計劃的全球營運商。 閣下有必要注意,友邦保險有限公司、友邦保險(國際)有限公司或友邦保險集團內任何其他保險公司(「友邦保險公司」)的[核保及賠償部門]並無途徑查閱閣下提供予「AIAVitality
健康程式」或經該程式收集的閣下個人資料(包括健康及醫療資料)。 因此,倘閣下向友邦保險公司 申請新一份保險合約,閣下確認即使已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義),提供有關保險合約中可能影響保險風險的任何健康、醫療或其他資料,閣下仍需須另外通知友邦保險公司。 同樣地,倘閣下目前有任何責任就發生任何事件或任何情況之開始,或任何該事件或情況之中止通知友邦保險公司,即使閣下已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義)提供有關資料,閣下仍需另外通知友邦保險公司上述有關資料。 收集閣下個人資料的原因及擬定用途 收集個人資料乃作以下用途: * 處理、實施、執行和實行「AIA Vitality 健康程式」所提供的要求、交易或會員服務。 就此而言,除「AIA Vitality 健康程式」營運公司向閣下收集所得的任何個人資料外,「AIA Vitality 健康程式」營運公司亦需要向「AIA Vitality 健康程式」夥伴(詳見下文釋義)收集有關閣下使用、參與(包括活動過程及結果)「AIAVitality
健康程式」夥伴(詳見下文釋義)所提供的會員貨品或服務; * 設計全新或加強現時「AIA Vitality 健康程式」所提供的服務; * 與閣下保持聯繫,提供有關「AIA Vitality 健康程式」、閣下「AIA Vitality 健康程式」的會籍與賬戶,或本「「AIA Vitality 健康程式」」收集個人資料聲明的最新消息及未來動向; * 提供其他「AIA Vitality 健康程式」及/或年資獎勵計劃的相關服務,例如「AIA Vitality 健康程式」網站或「AIA Vitality 健康程式」購物平台上進行網上購物; * 供友邦保險集團、提供「AIA Vitality 健康程式」之貨品及服務的合作夥伴(「「AIA VITALITY 健康程式」夥伴」)、金融服務業或我們的相關監管機構的統計或精算研究之用; * 就「AIA Vitality 健康程式」營運公司、任何其他友邦保險集團成員或任何「AIAVitality
健康程式」夥伴所提供之產品及/或服務,方便其付款程序,包括(但不限於)與信用卡發卡機構或其他第三方服務供應商核實信用卡資料、從信貸資料服務機構取得消費者信用報告,以及就「AIAVitality
健康程式」營運公司、任何其他友邦保險集團成員、任何「AIAVitality
健康程式」夥伴或第三方所保留的已知欺詐交易數據庫進行比對程序;*
協助執行法例、警方或其他政府或監管機構調查,以及遵守法律施行的規定或與政府或監管機構協議遵守之規定;以及 * 與上述任何項目直接有關係的其他用途。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 誰會取得閣下的個人資料? 個人資料將保密處理,惟就符合上述任何用途而披露屬必須時,則可向以下各方提供相關個人資料︰*
我們的任何關聯公司以及就上述指明目的提供予DSY; * 獲授權擔任「AIA Vitality 健康程式」營運公司代理且分發有關「AIA Vitality 健康程式」的資料的任何人士; * 提供會員貨品及/或服務以及管理計劃的「AIA Vitality 健康程式」夥伴及其代理;*
提供會員服務支援,包括(但不限於)管理、數據處理、數據存儲,電話中心服務、郵寄、系統基礎建設及操作、網頁管理、市場推廣、財務、獎勵、開具發票及訓練的任何代理、承包商或的第三方服務供應商;*
協助收集閣下資料或與閣下聯繫的其他公司,例如研究調查公司及信貸評級機構,藉以加強「AIA Vitality 健康程式」向閣下所提供的服務; * 政府或監管機構或「AIA Vitality 健康程式」營運公司(或另一友邦保險集團公司)或「AIAVitality
健康程式」夥伴︰(a)根據在該司法管轄區適用於該友邦保險集團公司或「AIAVitality
健康程式」夥伴的法律及/或監管義務而必須對其披露的任何人士;或(b)依據與該友邦保險集團公司或「AIAVitality
健康程式」夥伴協議必須對其披露的任何人士。 友邦保險集團可不時購買業務或出售一項或多項業務(或其部分),閣下的個人資料可作為該買賣或擬買賣的一部分予以轉移或披露。 倘友邦保險集團購買一項業務,就該業務所獲得的個人資料,在該個人資料與「AIA Vitality 健康程式」有關的範圍內,將根據本「AIA Vitality 健康程式」收集個人資料聲明處理。 倘友邦保險集團出售一項業務,在該出售與「AIAVitality
健康程式」有關的範圍內,銷售合約中會包括一項規定,要求購買業務一方根據本「AIAVitality
健康程式」收集個人資料聲明所規定之同樣方式處理閣下的個人資料。 我們可將閣下的個人資料提供予上述任何一方,而有關各方可位於香港境內或境外。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 查閱個人資料的權利閣下有權:
* 核實「AIA Vitality 健康程式」營運公司是否持有閣下的個人資料,並查閱任何該等資料; * 要求「AIA Vitality 健康程式」營運公司更正任何「AIA Vitality 健康程式」中有關閣下的錯誤個人資料;及 * 就「AIA Vitality 健康程式」營運公司有關個人資料的政策及慣例作出查詢。 如欲就「AIA Vitality 健康程式」計劃查閱、更正閣下個人資料或有相關的其他要求,可致函至以下地址:資料保障主任
友邦保險(國際)有限公司 香港北角電氣道183號友邦廣場12樓
電郵地址:AIAHK.Compliance@aia.com「AIA Vitality
健康程式」營運公司有權就因處理任何查閱個人資料的要求收取需要和直接相關的費用。 使用個人資料作直接促銷用途 除上述用途外,友邦保險集團有意使用閣下的姓名和聯絡資料作宣傳或市場推廣用途,包括向閣下寄發宣傳資料及就以下產品、服務、建議、目的作直接促銷:保險;年金;強制性公積金/職業退休計劃;財富管理;投資;銀行;金融服務;信用卡;醫療/
保健治療;醫藥;教育;招聘;訓練;獎勵/年資獎勵/優惠計劃;旅遊;航空公司; 住宿;衣履;音樂會;電影; 健身房及健身; 體育及特別活動;體育及體能儀器;食物飲品;健康補充品;家庭;媒體;社交網絡;水療及類似的休閒活動及其他休閒服務;電訊和流動通訊服務;互聯網;其他零售/消費產品及服務;健康;慈善/非牟利用途; 接待服務; 交通; 電子產品; 美術; 畫廊/展覽(「促銷標的類別」)。 就此直接促銷的用途,我們或會將閣下個人資料提供予任何上述描述的促銷標的類別提供商(及其代理)(無論在友邦保險集團內或外),從而他們可就其所提供的產品及服務聯絡閣下及/或向閣下寄發宣傳資料及進行直接促銷,有關資料可透過郵寄、電郵或其他方式送達予閣下。 我們或會將閣下的個人資料提供予任何以上描述的促銷標的類別的提供商(無論在友邦保險集團內或外)而得益。 在就上述用途使用及向上述受讓方提供閣下的個人資料前,我們必須取得閣下的書面同意,且僅會在取得有關書面同意後,我們方會使用及/或提供閣下的個人資料作任何宣傳或市場推廣用途。 友邦保險集團有意使用及提供作上述直接促銷用途的個人資料為閣下的姓名和相關聯絡資料。 閣下可於將來撤回對「AIA Vitality 健康程式」營運公司使用並向第三者提供閣下的個人資料作直接促銷用途的同意;此後,「AIAVitality
健康程式」營運公司須停止使用或提供該等資料作直接促銷之用。 如閣下欲將閣下的同意撤回,請以書面或電郵方式通知我們,書面通知可郵寄至「查閱個人資料的權利」一節所載地址。 任何有關要求應清楚列明該要求相關的個人資料詳情。 本「AIA VITALITY 健康程式」收集個人資料聲明的修訂「AIA Vitality
健康程式」營運公司保留權利可隨時且在無須通知的情況下僅憑知會閣下有關修改、更新或修訂,而增添、修改、更新或修訂本「AIA Vitality 健康程式」收集個人資料聲明。 倘我們決定修改我們的個人資料政策,我們將於我們的網站或以書面方式知會閣下有關修改,從而讓閣下能得悉我們所收集的資料、我們如何使用該資料及在何種情況下會披露該資料。 任何有關修改、更新或修訂將在刊登後即時生效。其他資料
如閣下對本「AIA Vitality 健康程式」收集個人資料聲明的任何部分有任何問題或如欲知悉有關「AIAVitality
健康程式」營運公司的資料保密慣例的更多資料,請隨時循上述聯絡途徑與我們聯絡。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 「AIA VITALITY 健康程式」收集個人資料聲明 (澳門客戶專用)「AIA Vitality
健康程式」是一個以健康與保健為主題的計劃,鼓勵閣下投入更健康的生活方式及賺取豐富獎勵。 為向閣下提供「AIA Vitality 健康程式」的相關服務,我們有需要收集、使用及分享閣下一些個人資料。 客戶與潛在客戶期望我們能準確保存他們的資料、保障資料免被操縱及免受錯誤影響、防止被盜用及在未經授權下被公開。我們遵行《個人資料保護法》(第8/2005號法律)及所有相關本地法律,以期為客戶及潛在客戶的資料提供安全保障,並確保員工遵守嚴格保安及保密守則標準。 本聲明(「AIA VITALITY 健康程式」收集個人資料聲明)旨在向閣下通知收集閣下個人資料的原因、資料的擬定用途、可能獲轉移閣下個人資料的有關方,以及有關查閱、檢視及修訂閣下個人資料的方法。 閣下提供個人資料,純屬自願性質。閣下可選擇不向我們提供所需的個人資料,但這樣可能導致「AIA Vitality 健康程式」不能為閣下提供服務。「AIA
Vitality健康程式」由友邦保險控股有限公司、友邦保險有限公司、友邦活力(香港)有限公司(統稱為「「AIA Vitality健康程式」營運公司」),以及友邦保險集團成員公司(「友邦保險集團」)營運並由友邦保險(國際)有限公司(澳門分行)為「AIA Vitality健康程式」營運公司在澳門代其管理、管控及分銷。「AIA Vitality 健康程式」營運公司會持續接受Discovery Limited(以南非為基地的一間公司)及/或其關聯公司(「DSY」)的支持,DSY是「AIA Vitality 健康程式」計劃的全球營運商。 閣下有必要注意,友邦保險有限公司、友邦保險(國際)有限公司或友邦保險集團內任何其他保險公司(「友邦保險公司」)的[核保及賠償部門]並無途徑查閱閣下提供予「AIAVitality
健康程式」或經該程式收集的閣下個人資料(包括健康及醫療資料)。 因此,倘閣下向友邦保險公司 申請新一份保險合約,閣下確認即使已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義),提供有關保險合約中可能影響保險風險的任何健康、醫療或其他資料,閣下仍需須另外通知友邦保險公司。 同樣地,倘閣下目前有任何責任就發生任何事件或任何情況之開始,或任何該事件或情況之中止通知友邦保險公司,即使閣下已向「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」夥伴(詳見下文釋義)提供有關資料,閣下仍需另外通知友邦保險公司上述有關資料。 收集閣下個人資料的原因及擬定用途 收集個人資料乃作以下用途: * 處理、實施、執行和實行「AIA Vitality 健康程式」所提供的要求、交易或會員服務。 就此而言,除「AIA Vitality 健康程式」營運公司向閣下收集所得的任何個人資料外,「AIA Vitality 健康程式」營運公司亦需要向「AIA Vitality 健康程式」夥伴(詳見下文釋義)收集有關閣下使用、參與(包括活動過程及結果)「AIAVitality
健康程式」夥伴(詳見下文釋義)所提供的會員貨品或服務; * 設計全新或加強現時「AIA Vitality 健康程式」所提供的服務; * 與閣下保持聯繫,提供有關「AIA Vitality 健康程式」、閣下「AIA Vitality 健康程式」的會籍與賬戶,或本「「AIA Vitality 健康程式」」收集個人資料聲明的最新消息及未來動向; * 提供其他「AIA Vitality 健康程式」及/或年資獎勵計劃的相關服務,例如「AIA Vitality 健康程式」網站或「AIA Vitality 健康程式」購物平台上進行網上購物; * 供友邦保險集團、提供「AIA Vitality 健康程式」之貨品及服務的合作夥伴(「「AIA VITALITY 健康程式」夥伴」)、金融服務業或我們的相關監管機構的統計或精算研究之用; * 就「AIA Vitality 健康程式」營運公司、任何其他友邦保險集團成員或任何「AIAVitality
健康程式」夥伴所提供之產品及/或服務,方便其付款程序,包括(但不限於)與信用卡發卡機構或其他第三方服務供應商核實信用卡資料、從信貸資料服務機構取得消費者信用報告,以及就「AIAVitality
健康程式」營運公司、任何其他友邦保險集團成員、任何「AIAVitality
健康程式」夥伴或第三方所保留的已知欺詐交易數據庫進行比對程序;*
協助執行法例、警方或其他政府或監管機構調查,以及遵守法律施行的規定或與政府或監管機構協議遵守之規定;以及 * 與上述任何項目直接有關係的其他用途。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 誰會取得閣下的個人資料? 個人資料將保密處理,惟就符合上述任何用途而披露屬必須時,則可向以下各方提供相關個人資料︰*
我們的任何關聯公司以及就上述指明目的提供予DSY; * 獲授權擔任「AIA Vitality 健康程式」營運公司代理且分發有關「AIA Vitality 健康程式」的資料的任何人士; * 提供會員貨品及/或服務以及管理計劃的「AIA Vitality 健康程式」夥伴及其代理;*
提供會員服務支援,包括(但不限於)管理、數據處理、數據存儲,電話中心服務、郵寄、系統基礎建設及操作、網頁管理、市場推廣、財務、獎勵、開具發票及訓練的任何代理、承包商或的第三方服務供應商;*
協助收集閣下資料或與閣下聯繫的其他公司,例如研究調查公司及信貸評級機構,藉以加強「AIA Vitality 健康程式」向閣下所提供的服務; * 政府或監管機構或「AIA Vitality 健康程式」營運公司(或另一友邦保險集團公司)或「AIAVitality
健康程式」夥伴︰(a)根據在該司法管轄區適用於該友邦保險集團公司或「AIAVitality
健康程式」夥伴的法律及/或監管義務而必須對其披露的任何人士;或(b)依據與該友邦保險集團公司或「AIAVitality
健康程式」夥伴協議必須對其披露的任何人士。 友邦保險集團可不時購買業務或出售一項或多項業務(或其部分),閣下的個人資料可作為該買賣或建議買賣的一部分予以轉移或披露。 倘友邦保險集團購買一項業務,就該業務所獲得的個人資料,在該個人資料與「AIA Vitality 健康程式」有關的範圍內,將根據本「AIA Vitality 健康程式」收集個人資料聲明處理。 倘友邦保險集團出售一項業務,在該出售與「AIAVitality
健康程式」有關的範圍內,銷售合約中會包括一項規定,要求購買業務一方根據本「AIAVitality
健康程式」收集個人資料聲明所規定之同樣方式處理閣下的個人資料。 我們可將閣下的個人資料提供予上述任何一方,而有關各方可位於澳門境內或境外。 關於我們就「AIA Vitality 健康程式」宣傳或市場推廣用途而分享閣下個人資料的政策,請參閱「使用個人資料作直接促銷用途」部分。 查閱個人資料的權利閣下有權:
* 核實「AIA Vitality 健康程式」營運公司是否持有閣下的個人資料,並查閱任何該等資料; * 要求「AIA Vitality 健康程式」營運公司更正任何「AIA Vitality 健康程式」中有關閣下的錯誤個人資料;及 * 就「AIA Vitality 健康程式」營運公司有關個人資料的政策及慣例作出查詢。 如欲就「AIA Vitality 健康程式」計劃查閱、更正閣下個人資料或有相關的其他要求,可致函至以下地址:資料保障主任
友邦保險(國際)有限公司 澳門商業大馬路251A-301號友邦廣場1903室
「AIA Vitality
健康程式」營運公司有權就因處理任何查閱個人資料的要求收取需要和直接相關的費用。 使用個人資料作直接促銷用途 除上述用途外,友邦保險集團有意使用閣下的姓名和聯絡資料作宣傳或市場推廣用途,包括向閣下寄發宣傳資料及就以下產品、服務、建議、目的作直接促銷:保險;年金;強制性公積金/職業退休計劃;財富管理;投資;銀行;金融服務;信用卡;醫療/
保健治療;醫藥;教育;招聘;訓練;獎勵/年資獎勵/優惠計劃;旅遊;航空公司; 住宿;衣履;音樂會;電影;體育及特別活動;體育及體能儀器;食物飲品;健康補充品;家庭;媒體;社交網絡;水療及類似的休閒活動及其他休閒服務;電訊和流動通訊服務;互聯網;其他零售/消費產品及服務;健康;慈善/非牟利用途; 接待服務; 交通; 電子產品; 美術; 畫廊/展覽(「促銷標的類別」)。 就此直接促銷的用途,我們或會將閣下個人資料提供予任何上述描述的促銷標的類別提供商(及其代理)(無論在友邦保險集團內或外),從而他們可就其所提供的產品及服務聯絡閣下及/或向閣下寄發宣傳資料及進行直接促銷,有關資料可透過郵寄、電郵或其他方式送達予閣下。 我們或會將閣下的個人資料提供予任何以上描述的促銷標的類別的提供商(無論在友邦保險集團內或外)而得益。 在就上述用途使用及向上述受讓方提供閣下的個人資料前,我們必須取得閣下的書面同意,且僅會在取得有關書面同意後,我們方會使用及/或提供閣下的個人資料作任何宣傳或市場推廣用途。 友邦保險集團有意使用及提供作上述直接促銷用途的個人資料為閣下的姓名和相關聯絡資料。 閣下可於將來撤回對「AIA Vitality 健康程式」營運公司使用並向第三者提供閣下的個人資料作直接促銷用途的同意;此後,「AIAVitality
健康程式」營運公司須停止使用或提供該等資料作直接促銷之用。 如閣下欲將閣下的同意撤回,請以書面或電郵方式通知我們,書面通知可郵寄至「查閱個人資料的權利」一節所載地址。 任何有關要求應清楚列明該要求相關的個人資料詳情。 本「AIA VITALITY 健康程式」收集個人資料聲明的修訂「AIA Vitality
健康程式」營運公司保留權利可隨時且在無須通知的情況下僅憑知會閣下有關修改、更新或修訂,而增添、修改、更新或修訂本「AIA Vitality 健康程式」收集個人資料聲明。 倘我們決定修改我們的個人資料政策,我們將於我們的網站或以書面方式知會閣下有關修改,從而讓閣下能得悉我們所收集的資料、我們如何使用該資料及在何種情況下會披露該資料。 任何有關修改、更新或修訂將在刊登後即時生效。其他資料
如閣下對本「AIA Vitality 健康程式」收集個人資料聲明的任何部分有任何問題或如欲知悉有關「AIAVitality
健康程式」營運公司的資料保密慣例的更多資料,請隨時循上述聯絡途徑與我們聯絡。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 AIA.COM.HK AIA VITALITY PERSONAL INFORMATION COLLECTION STATEMENT (FOR HONG KONG CUSTOMERS) AIA Vitality is a health and wellness programme, encouraging you to get healthier and earn great rewards. In order for AIA Vitality-related services to be provided to you, it will be necessary for us to collect, use and share certain personal data about you. Customers and potential customers expect us to maintain their information accurately, protected against manipulation and errors, secure from theft and free from unwarranted disclosure. We protect the data security of our customers and potential customers by complying with the Personal Data (Privacy) Ordinance, and all relevant local laws, and ensure compliance by our staff with strict standards of security and confidentiality. This statement ("VITALITY PIC STATEMENT") provides you with notice as to why your personal data is collected, how it is intended to be used, to whom your personal data may be provided, from whom your personal data may be collected and how to access, review and amend your personal data. The provision of your personal data is voluntary: you may choose not to provide us with the requested data, but failure to do so may inhibit AIA Vitality's ability to provide you with itsservices.
AIA Vitality is administered, managed and distributed in Hong Kong by AIA International Limited, Hong Kong Branch for the following operators, namely, AIA Group Limited, AIA Company Limited, AIA Vitality (Hong Kong) Limited (collectively, the "AIA VITALITY OPERATOR"), members of the AIA group of companies ("AIA GROUP"). The AIA Vitality Operator will receive ongoing support from Discovery Limited (a company based in South Africa) and/or its affiliates ("DSY"), the global operators of the AIA Vitality programme. It is also important for you to note that the underwriting and claims departments of AIA Company Limited, AIA International Limited, or any other insurers within the AIA Group ("AIA INSURERS") will not have access to your personal data (including health and medical information) provided to, or collected via, AIA Vitality. Accordingly, where you are applying for a new insurance policy from the AIA Insurers, you acknowledge that any health, medical or other information that may affect the risk under an insurance policy needs to be separately notified to the AIA Insurers even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners (as defined below). Similarly, if you are currently under any obligation to notify the AIA Insurers of the occurrence of any event or of the onset of any condition, or of the cessation of any such event or condition, then you will need to separately notify the AIA Insurers of the same even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners(as defined below).
WHY WE COLLECT YOUR PERSONAL DATA AND HOW IT MAY BE USED? Personal data is collected for the following purposes: * to process, administer, implement and effect the requests, transactions or membership services under AIA Vitality. In this regard, in addition to any personal data that the AIA Vitality Operator may collect directly from you, the AIA Vitality Operator may also need to collect from the AIA Vitality Partners (as defined below) information regarding your use of, and participation in (including progress and results from), the membership goods or services provided by the AIA Vitality Partners (as defined below); * to design new or to enhance existing services to be provided underAIA Vitality;
* to communicate with you regarding updates and future changes to AIA Vitality, your AIA Vitality membership and account, or this Vitality PIC Statement; * to provide other AIA Vitality and/or loyalty programme-related services such as online shopping at AIA Vitality website or AIAVitality purchases;
* for statistical or actuarial research undertaken by the AIA Group, our partners who provide goods and services under AIA Vitality ("AIA VITALITY PARTNERS"), the financial services industry or our respectiveregulators;
* to facilitate payment for products and/or services provided by AIA Vitality Operator, any other member of the AIA Group or any AIA Vitality Partner, including but not limited to for the verification of credit card details with credit card issuers or other third party service providers, obtaining consumer credit reports from a credit reference agency and conducting match making procedures against databases of known fraudulent transactions maintained by AIA Vitality Operator, any other member of the AIA Group, any AIA Vitality Partneror third party;
* to assist in law enforcement purposes, investigations by police or other government or regulatory authorities and to meet requirements imposed by law or agreed to with government or regulatory authorities;and
* other purposes directly relating to any of the above. For our policy on using your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. WHO MAY BE PROVIDED WITH YOUR PERSONAL DATA? Personal data will be kept confidential but may, where such disclosure is necessary to satisfy any of the abovementioned purposes, be provided to the following parties: * any of our affiliates and to DSY for the purposes specified above; * any person authorised to act as an agent of the AIA Vitality Operator for the distribution of information in relation to AIAVitality;
* the AIA Vitality Partners and their agents for the provision of membership goods and/or services, and programme administration; * any agent, contractor or third party service provider who provides membership servicing support including but not limited to administration, data processing, data storage, call center services, mailing, system infrastructure and operation, website administration, marketing, finance, rewards, invoicing and training; * other companies who help gather your information or communicate with you, such as research companies and ratings agencies, in order to enhance the services to be provided under AIA Vitality; * government or regulatory bodies or any person to whom the AIA Vitality Operator (or another AIA Group company) or an AIA Vitality Partner is to make disclosure: (a) under a legal and / or regulatory obligation in that jurisdiction applicable to that particular AIA Group company or AIA Vitality Partner; or (b) which the AIA Group company or AIA Vitality Partner has agreed to make disclosures. From time to time, the AIA Group may purchase a business or sell one or more of its businesses (or portions thereof) and your personal data may be transferred or disclosed as part of the purchase or sale or a proposed purchase or sale. In the event that the AIA Group purchase a business, the personal data received with that business, to the extent that it is relevant to AIA Vitality, will be treated in accordance with this Vitality PIC Statement. In the event that the AIA Group sell a business, to the extent that it is relevant to AIA Vitality, a provision will be included in the selling contract requiring the purchase to treat your personal data in the same manner required by this Vitality PIC Statement. YOUR PERSONAL DATA MAY BE PROVIDED TO ANY OF THE ABOVE PARTIES WHO MAY BE LOCATED IN HONG KONG OR OUTSIDE OF HONG KONG. For our policy on sharing your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. ACCESS RIGHTS TO PERSONAL DATA You have the right to: * verify whether the AIA Vitality Operator holds any personal data about you in relation to AIA Vitality and to access any such data; * require the AIA Vitality Operator to correct any personal data relating to you held under AIA Vitality which is inaccurate; and * ascertain the AIA Vitality Operator's policies and practices in relation to personal data. Requests for access, correction or other queries relating to you under the AIA Vitality programme should be addressed to: The Data Protection Officer AIA International Limited 12/F, AIA Tower, 183 Electric Road,North Point,
Hong Kong
Email: AIAHK.Compliance@aia.com The AIA Vitality Operator has the right to charge costs which are directly related to and necessary for the processing of any personal data access request. USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES As well as for the purposes set out above, the AIA Group intends to use your name and contact details for promotional or marketing purposes including sending you promotional materials and conducting direct marketing in relation to the following products, services, advice and subjects: insurance; annuities; MPF/ORSO; wealth management; investment; banking; financial services; credit cards; medical/health treatment; medicine; educational; recruitment; training; reward/loyalty/privilege programmes; travel; airlines, accommodation; apparel; concerts; movies; gymnasium and fitness; sporting and special events; sports and fitness equipment; food and beverage; health supplement; household; media; social networking; spa and similar relaxation activities and other leisure services; telecommunication and mobile services; internet; other retail/consumer products and services; wellness and charitable/non-profitable causes; hospitality services; transportation; electronics; fine art; gallery/exhibition ("CLASSES OF MARKETING SUBJECTS"). For the purposes of direct marketing, we may provide your personal information to providers (and their agents) (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects described above so that they can contact you and/or send you promotional materials and conduct direct marketing in relation to the products and services that they offer (these materials may be sent to you by postal mail, email or other means). We may provide your personal data to providers (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects for gain. Before using your personal data for the purposes and to the transferees set out above, we must obtain your written consent, and only after having obtained such written consent may we use and/or provide your personal data for any promotional or marketing purpose. The types of personal data that the AIA Group intends to use and provide for direct marketing purposes as described above are your NAME and CONTACT DETAILS. You may in future withdraw your consent to the use and provision to a third party by the AIA Vitality Operator of your personal data for direct marketing purposes and thereafter the AIA Vitality Operator shall cease to use such data for direct marketing purposes. If you wish to withdraw your consent, please inform us by writing to the address in the section on "ACCESS RIGHTS TO PERSONAL DATA" or sending us an email. Any such request should clearly state details of the personal data in respect of which the request is being made. AMENDMENTS TO THIS VITALITY PIC STATEMENT The AIA Vitality Operator reserves the right, at any time and without notice, to add to, change, update or modify this Vitality PIC Statement, simply by notifying you of such change, update or modification. If we decide to change our personal data policy, those changes will be notified to you either on our website or in writing so that you are always aware of what information we collect, how we use the information and under what circumstances the information is disclosed. Any such change, update or modification will be effective immediately upon posting. ADDITIONAL INFORMATION Should you have any questions on any part of this Vitality PIC Statement or would like additional information regarding the AIA Vitality Operator's data privacy policies and practices, please do not hesitate to contact us. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated: 18 July 2019 AIA.COM.HK AIA VITALITY PERSONAL INFORMATION COLLECTION STATEMENT (FOR MACAU CUSTOMERS) AIA Vitality is a health and wellness programme, encouraging you to get healthier and earn great rewards. In order for AIA Vitality-related services to be provided to you, it will be necessary for us to collect, use and share certain personal data about you. Customers and potential customers expect us to maintain their information accurately, protected against manipulation and errors, secure from theft and free from unwarranted disclosure. We protect the data security of our customers and potential customers by complying with the Personal Data Protection Act (Law 8/2005), and all relevant local laws, and ensure compliance by our staff with strict standards of security and confidentiality. This statement ("VITALITY PIC STATEMENT") provides you with notice as to why your personal data is collected, how it is intended to be used, to whom your personal data may be provided, from whom your personal data may be collected and how to access, review and amend your personal data. The provision of your personal data is voluntary: you may choose not to provide us with the requested data, but failure to do so may inhibit AIA Vitality's ability to provide you with itsservices.
AIA Vitality is administered, managed and distributed in Macau by AIA International Limited, Macau Branch for the following operators, namely, AIA Group Limited, AIA Company Limited, AIA Vitality (Hong Kong) Limited (collectively, the "AIA VITALITY OPERATOR"), members of the AIA group of companies ("AIA GROUP"). The AIA Vitality Operator will receive ongoing support from Discovery Limited (a company based in South Africa) and/or its affiliates ("DSY"), the global operators of the AIA Vitality programme. It is also important for you to note that AIA Company Limited, AIA International Limited, or any other insurer within the AIA Group ("AIA INSURERS") will not have access to your personal data (including health and medical information) provided to, or collected via, AIA Vitality. Accordingly, where you are applying for a new insurance policy from the AIA Insurers, you acknowledge that any health, medical or other information that may affect the risk under an insurance policy needs to be separately notified to the AIA Insurers even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners (as defined below). Similarly, if you are currently under any obligation to notify the AIA Insurers of the occurrence of any event or of the onset of any condition, or of the cessation of any such event or condition, then you will need to separately notify the AIA Insurers of the same even if you have already provided the information to the AIA Vitality Operator or the AIA Vitality Partners(as defined below).
WHY WE COLLECT YOUR PERSONAL DATA AND HOW IT MAY BE USED? Personal data is collected for the following purposes: * to process, administer, implement and effect the requests, transactions or membership services under AIA Vitality. In this regard, in addition to any personal data that the AIA Vitality Operator may collect directly from you, the AIA Vitality Operator may also need to collect from the AIA Vitality Partners (as defined below) information regarding your use of, and participation in (including progress and results from), the membership goods or services provided by the AIA Vitality Partners (as defined below); * to design new or to enhance existing services to be provided underAIA Vitality;
* to communicate with you regarding updates and future changes to AIA Vitality, your AIA Vitality membership and account, or this Vitality PIC Statement; * to provide other AIA Vitality and/or loyalty programme-related services such as online shopping at AIA Vitality website or AIAVitality purchases;
* for statistical or actuarial research undertaken by the AIA Group, our partners who provide goods and services under AIA Vitality ("AIA VITALITY PARTNERS"), the financial services industry or our respectiveregulators;
* to facilitate payment for products and/or services provided by AIA Vitality Operator, any other member of the AIA Group or any AIA Vitality Partner, including but not limited to for the verification of credit card details with credit card issuers or other third party service providers, obtaining consumer credit reports from a credit reference agency and conducting match making procedures against databases of known fraudulent transactions maintained by AIA Vitality Operator, any other member of the AIA Group, any AIA Vitality Partneror third party;
* to assist in law enforcement purposes, investigations by police or other government or regulatory authorities and to meet requirements imposed by law or agreed to with government or regulatory authorities;and
* other purposes directly relating to any of the above. For our policy on using your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. WHO MAY BE PROVIDED WITH YOUR PERSONAL DATA? Personal data will be kept confidential but may, where such disclosure is necessary to satisfy any of the abovementioned purposes, be provided to the following parties: * any of our affiliates and to DSY for the purposes specified above; * any person authorised to act as an agent of the AIA Vitality Operator for the distribution of information in relation to AIAVitality;
* the AIA Vitality Partners and their agents for the provision of membership goods and/or services, and programme administration; * any agent, contractor or third party service provider who provides membership servicing support including but not limited to administration, data processing, data storage, call center services, mailing, system infrastructure and operation, website administration, marketing, finance, rewards, invoicing and training; * other companies who help gather your information or communicate with you, such as research companies and ratings agencies, in order to enhance the services to be provided under AIA Vitality; * government or regulatory bodies or any person to whom the AIA Vitality Operator (or another AIA Group company) or an AIA Vitality Partner is to make disclosure: (a) under a legal and / or regulatory obligation in that jurisdiction applicable to that particular AIA Group company or AIA Vitality Partner; or (b) which the AIA Group company or AIA Vitality Partner has agreed to make disclosures. From time to time, the AIA Group may purchase a business or sell one or more of its businesses (or portions thereof) and your personal data may be transferred or disclosed as part of the purchase or sale or a proposed purchase or sale. In the event that the AIA Group purchase a business, the personal data received with that business, to the extent that it is relevant to AIA Vitality, will be treated in accordance with this Vitality PIC Statement. In the event that the AIA Group sell a business, to the extent that it is relevant to AIA Vitality, a provision will be included in the selling contract requiring the purchase to treat your personal data in the same manner required by this Vitality PIC Statement. YOUR PERSONAL DATA MAY BE PROVIDED TO ANY OF THE ABOVE PARTIES WHO MAY BE LOCATED IN MACAU OR OUTSIDE OF MACAU. For our policy on sharing your personal data for promotional or marketing purposes relating to AIA Vitality, please see the section "USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES" below. ACCESS RIGHTS TO PERSONAL DATA You have the right to: * verify whether the AIA Vitality Operator holds any personal data about you in relation to AIA Vitality and to access any such data; * require the AIA Vitality Operator to correct any personal data relating to you held under AIA Vitality which is inaccurate; and * ascertain the AIA Vitality Operator's policies and practices in relation to personal data. Requests for access, correction or other queries relating to you under the AIA Vitality programme should be addressed to: The Data Protection Officer AIA International Limited1903, AIA Tower,
Nos. 251 A - 301,
Avenida Comercial de Macau,Macau.
The AIA Vitality Operator has the right to charge costs which are directly related to and necessary for the processing of any personal data access request. USE OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES As well as for the purposes set out above, the AIA Group intends to use your name and contact details for promotional or marketing purposes including sending you promotional materials and conducting direct marketing in relation to the following products, services, advice and subjects: insurance; annuities; MPF/ORSO; wealth management; investment; banking; financial services; credit cards; medical/health treatment; medicine; educational; recruitment; training; reward/loyalty/privilege programmes; travel; airlines, accommodation; apparel; movies; gymnasium and fitness; concerts; sporting and special events; sports and fitness equipment; food and beverage; health supplement; household; media; social networking; spa and similar relaxation activities and other leisure services; telecommunication and mobile services; internet; other retail/consumer products and services; wellness and charitable/non-profitable causes; hospitality services; transportation; electronics; fine art; gallery/exhibition ("CLASSES OF MARKETING SUBJECTS"). For the purposes of direct marketing, we may provide your personal information to providers (and their agents) (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects described above so that they can contact you and/or send you promotional materials and conduct direct marketing in relation to the products and services that they offer (these materials may be sent to you by postal mail, email or other means). We may provide your personal data to providers (whether within or outside of the AIA Group) of any of the Classes of Marketing Subjects for gain. Before using your personal data for the purposes and to the transferees set out above, we must obtain your written consent, and only after having obtained such written consent may we use and/or provide your personal data for any promotional or marketing purpose. The types of personal data that the AIA Group intends to use and provide for direct marketing purposes as described above are your NAME and CONTACT DETAILS. You may in future withdraw your consent to the use and provision to a third party by the AIA Vitality Operator of your personal data for direct marketing purposes and thereafter the AIA Vitality Operator shall cease to use such data for direct marketing purposes. If you wish to withdraw your consent, please inform us by writing to the address in the section on "ACCESS RIGHTS TO PERSONAL DATA" or sending us an email. Any such request should clearly state details of the personal data in respect of which the request is being made. AMENDMENTS TO THIS VITALITY PIC STATEMENT The AIA Vitality Operator reserves the right, at any time and without notice, to add to, change, update or modify this Vitality PIC Statement, simply by notifying you of such change, update or modification. If we decide to change our personal data policy, those changes will be notified to you either on our website or in writing so that you are always aware of what information we collect, how we use the information and under what circumstances the information is disclosed. Any such change, update or modification will be effective immediately upon posting. ADDITIONAL INFORMATION Should you have any questions on any part of this Vitality PIC Statement or would like additional information regarding the AIA Vitality Operator's data privacy policies and practices, please do not hesitate to contact us. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated: 18 July 2019Close
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TERMS AND CONDITIONS 「AIA VITALITY 健康程式」 條款及細則*
管理章程和會籍條件 「AIA Vitality 健康程式」 是由友邦香港及澳門(友邦集團公司成員)在香港及澳門管理、管控及分銷。「友邦香港及澳門」將繼續得到「AIA Vitality
健康程式」計劃全球經營公司,Discovery的鼎力支持。 這些條款及細則適用於香港及澳門「AIA Vitality 健康程式」計劃以及下列所有提供的權益。 「AIA Vitality 健康程式」網站和我們的「AIA Vitality 健康程式」入口網站皆備有本條款及細則之最新版本。或者,您也可撥打:(852)2232 8282(香港客戶)或0800 315(澳門客戶),向我們索取印刷本。我們建您定期查閱這些條款及細則、「AIA Vitality 健康程式」使用說明、AIAV PICS、友邦香港及澳門私隱政策和「AIA Vitality 健康程式」網站中的優惠指南。本頁底部「最後更新日期」標題下列示這些條款及細則之最新版本日期。 您申請成為 「AIA Vitality 健康程式」計劃會員之前必須閱讀這些條款及細則。這些條款及細則內含重要資訊。 倘若您不瞭解這些條款及細則或對於這些條款及細則有任何問題,請寄電郵到: hk.vitality@aia.com 或致電:(852)2232 8282(香港客戶)或0800 315(澳門客戶)。我們的服務代表將樂於提供協助,並且回答閣下任何的問題。 申請成為「AIA Vitality 健康程式」計劃的會員、向「友邦香港及澳門」繳納「AIA Vitality 健康程式」會員年費或參與「AIA Vitality 健康程式」計劃或使用任何權益或獎勵,即表示閣下已經: 閱讀並且同意遵守:此條款及細則,適用於我們網站、入口網站、網路設施、智能手機/平板電腦應用程式、工具、資訊、資料的「AIA Vitality 健康程式」使用說明和與「AIA Vitality 健康程式」計劃和其優惠指南的相關內容;同意依據 友邦香港及澳門私隱政策和適用於「AIA Vitality 健康程式」計劃的AIAV PICS 搜集、使用(包括但不限於接觸和處理)和披露閣下的個人資訊;確認並同意友邦香港及澳門可隨時變更該條款及細則、「AIA Vitality 健康程式」使用說明、優惠指南、AIAV PICS、>友邦香港及澳門私隱政策,且同意遵守這些修訂的文件和其他任何可能被「友邦香港及澳門」所不時採納、公佈、實施、修訂或變更的規則、規例、政策或程序。「友邦香港及澳門」對於此條款及細則、「AIA Vitality 健康程式」 使用說明」、優惠指南、AIAV PICS、友邦香港及澳門私隱政策和其他任何的規則、規例、政策或程序擁有全權解釋、引用和不引用的權利。 當您成為「AIA Vitality 健康程式」會員後,閣下可選擇是否獲得或使用「AIAVitality
健康程式」計劃下所提供的權益。倘若您選擇獲取或使用一項權益,除了這些條款及細則、「AIA Vitality 健康程式」 使用說明、AIAV PICS以及友邦香港及澳門私隱政策之外,您將遵守相關優惠指南中所規定的任何其他條款及細則,以及「AIAVitality
健康程式」計劃合作夥伴不時的任何其他書面要求規定。您可發送電郵(hk.vitality@aia.com) 或致電我們(852)2232 8282(香港客戶)或0800 315(澳門客戶)以取得完整的優惠指南。「AIA Vitality 健康程式」網站中也備有最新版本的優惠指南。*
「AIA VITALITY 健康程式」計劃、合作夥伴和權益之變更 無論通知與否,「友邦香港及澳門」可完全單方面酌情(1)修改「AIA Vitality 健康程式」計劃結構、對「AIA Vitality 健康程式」計劃、權益、規則、規例、政策、程序參與條件或其他包括此條款及細則、「AIA Vitality 健康程式」使用說明、AIAV PICS、友邦香港及澳門私隱政策、優惠指南和任何其他與「AIAVitality
健康程式」相關資料內所傳達的任何其他的條款及細則的任何方面的全部或部分更改,即使更改可影響到已經(或即將)賺得的積分和已累計和權益的獲享;以及在合理的時間發出通知後(如果可能和/或實際可發出此通知),隨時(2)終止、暫停、取消、關閉、召回或撤銷全部或部份的「AIA Vitality 健康程式」計劃。 此條款及細則的任何修訂版本於網站上公佈當天即行生效。您繼續投保或使用,或參與「AIA Vitality 健康程式」 計劃將被視為您完全無條件接受這些條款及細則的任何修改。「友邦香港及澳門」及AIA 集團公司和其合作夥伴將不承擔因這些條款及細則之修訂所造成的損失或損害。 您有責任隨時保持瞭解有關「AIA Vitality 健康程式」計劃及該些條款和條件的最新情形。「友邦香港及澳門」也保留隨時變更合作夥伴的身份和範疇、權益結構/獎勵/現金回贈(包括級別門檻、權益、和獎勵獲享)和資格的權利。 舉例來說,友邦香港及澳門可進行,其中包括: * 變更關於賺取、存入、累積或構成的「AIA Vitality 健康程式」積分與「AIA Vitality 健康程式」會員級別(於條款及細則全文中亦稱為積分及級別)的方法; * 變更存取或使用優惠所需的積分數量; * 變更積分或優惠兌換的方法; * 新增、限定、變更、取代或移除夥伴;*
新增、限定、變更、取代、限定、取消、撤回或移除任何優惠、激勵或現金返還; * 變更會員年費; * 變更「AIA Vitality 健康程式」計劃的任何其他功能、特許權或優惠;及/或*
採納或實施任何法律規定、決定、建議、監管指導或任何法院、仲裁庭、監察專員服務或監管機構的標準。 我們將竭盡所能,藉由在「AIA Vitality 健康程式」網站上張貼變更詳情,通知「AIA Vitality 健康程式」會員關於「AIA Vitality 健康程式」計劃的變更或變動。當「AIA Vitality 健康程式」計劃有重大變更時,我們將儘量在事前合理的時間內通知「AIAVitality
健康程式」會員這些變更。此通知可能以電子方式,包括通過電子郵件 (發送到您最後的通知電子郵件地址) 或在AIA Vitality 網站上張貼有關更改的詳情。 倘若您對於「AIA Vitality 健康程式」計劃的任何變更或變異情況感到不滿,您可根據本條款及細則的條款9(終止會籍)終止您的會籍。*
「AIA VITALITY 健康程式」 會籍 友邦香港及澳門根據全權酌情決定授予「AIA Vitality 健康程式」會籍,且友邦香港及澳門可拒絕任何會籍申請。 「AIA Vitality 健康程式」會籍年度始於「AIA Vitality 健康程式」會籍的開始日期且其期間達12個月。「AIAVitality
健康程式」會籍年度可始於日曆年度中的任一日。 會籍每年更新。舉例,若您的會籍於今年一月開始,您的會籍於翌年一月方到期更新。於會籍週年日期之前的30日將向您發出帳單(如果您是團體保單會員,將不會向您發出帳單)。 您符合資格,並可使用以下三種方式之一申請「AIA Vitality 健康程式」會籍:*
1)
您會是合資格保險計劃之人壽保險受保人。您的「AIAVitality
健康程式」會籍將在合資格保險計劃開始,並且完成註冊和收到閣下支付會員年費的付款詳情後即可啟用。*
2)您會是現有非合資格保險計劃之人壽保險受保人。您可隨時依照申請時適用的轉換規定,填妥相關文件申請「AIA Vitality 健康程式」會員。您的「AIA Vitality 健康程式」會籍只有在完成註冊和收到您支付會員年費的付款詳情後才會啟用。*
3) 您受雇於一名提供「AIA Vitality 健康程式(團體)」計劃作為額外雇員福利的雇主。當您透過我們的網上會員啟動平台完成程序,您的「AIA Vitality 健康程式」會籍即告生效。 倘若您因上述(1)項或(2)項原因而是「AIA Vitality 健康程式」的既有會員,且您隨後受聘於一名提供「AIAVitality
健康程式(團體)」計劃的雇主,並啟動您的「AIAVitality
健康程式」會籍,您支付日後會員年費的責任將從啟動日期起自動轉換到雇主身上,直至所述啟動的週年日期起30日的寬限期屆滿為止。您將不獲退還任何會員年費,除非您於您的現有/個人會籍週年日期起30日內啟動您雇主所提供的「AIA Vitality 健康程式」會籍。此外,您已經賺取的「AIA Vitality 健康程式」積分與「AIA Vitality 健康程式」會員級別將轉移至您雇主所提供的「AIA Vitality 健康程式」會籍。 倘若您於會籍年度期間從雇主處離職,您的會籍將繼續至您其後的「AIAVitality
健康程式」會籍週年日期起30日的寬限期屆滿為止。若你希望於該日之後繼續享有「AIAVitality
健康程式」會員的權益,您將需要於上述您其後的「AIAVitality
健康程式」會籍週年日期起30日的寬限期屆滿當日或之前:(a)向我們支付會員年費(若於啟動您雇主所提供的「AIAVitality
健康程式)」會籍之前您已經基於上述(1)或(2)的原因擁有個人「AIAVitality
健康程式」會籍)或(b)購買一份合資格保險計劃(已付或未付會員年費)或 (c) 加入另一名提供「AIA Vitality 健康程式(團體)」計劃作為額外雇員福利的雇主並啟動您的「AIA Vitality 健康程式」會籍。 即使您透過現時的雇主或其後另一名雇主加入「AIA Vitality 健康程式(團體)」計劃,您現時的「AIAVitality
健康程式」會籍週年日期(如有)將保持不變。以下例子作說明之用: 例子一:「AIA Vitality 健康程式」會籍年度始於2016年1月1日並於2016年12月31日屆滿。您於2016年4月1日加入雇主A並啟動您的「AIA Vitality 健康程式」會籍。您的「AIA Vitality 健康程式」會籍週年日期將維持在2016年12月31日。 例子二:您於2016年1月1日透過雇主A加入「AIA Vitality 健康程式(團體)」計劃並啟動您的「AIA Vitality 健康程式」會籍。您於2016年4月1日離職且其後加入雇主B,而其亦有提供「AIAVitality
健康程式(團體)」計劃。您其後於2016年5月1日啟動「AIA Vitality 健康程式」會籍。您的「AIA Vitality 健康程式」會籍週年日期將維持在2016年12月31日。 友邦香港及澳門可基於絕對酌情權許可使用其他申請「AIAVitality
健康程式」計劃專屬會籍的方法。有關專屬會籍進一步資料,詳見本條款及細則中條款10.6。
*
成為「AIA VITALITY 健康程式」 會員的資格 要成為 「AIA Vitality 健康程式」 會員,申請人需符合以下條件:*
您必須為18歲或以上(截至上次生日),而最高投保年齡視乎相關保單限制。*
您目前必須受合資格保險計劃的人壽保險保障或屬雇主的團體業務保單的受保成員,且您的雇主已購買「AIA Vitality 健康程式(團體)」計劃;或*
您轉換目前的合資格保險計劃/非合資格保險計劃,或從目前的非合資格保險計劃轉換至合資格保險計劃而提升福利,須視乎您申請時候所適用轉換規則。 * 您必須提供有效而唯一電子郵件地址和識別號; * 您會員年費妥為繳付;和*
當進行「AIA Vitality 健康程式」 會員註冊或啟動時,您必須身在香港或澳門。 「AIA Vitality 健康程式」 會員必須是一個個體,而會籍不能用於公司或其他法律實體。會籍獲准由友邦香港及澳門全權決定。每個人都有權在每個管轄區,僅取得一個AIA Vitality會籍。「AIA Vitality 健康程式」會籍不得單獨購買。 友邦香港及澳門可以,在其絕對酌情決定權,允許某些人士,即使不符合以上資格條件成為「AIAVitality
健康程式」會員(專屬會籍)。有關專屬會籍進一步資料,詳見本條款及細則中條款10.6。
*
「AIA VITALITY 健康程式」 會員卡 「AIA Vitality 健康程式」 會員會發出一個會員號碼及會員卡*。使用此號碼/卡或相關的利益被視作是一種接受這些條款及細則,以及任何其他適用規則、規例、優惠政策或程序,由友邦香港及澳門及其合作夥伴所提供。 當友邦香港及澳門接受您的會員申請,您已經成功啟動您的會籍後,將會收到「AIA Vitality 健康程式」 會員卡*, 倘若您在申請時,因提供不完整或不準確的資料或信息(包括付款細節)、或者是過時、不完整或不準確的郵寄地址,而導致有任何錯誤或未能收到您的「AIA Vitality 健康程式」 會員卡*,友邦香港及澳門概不負責。 您需要向我們的合作夥伴出示您的「AIA Vitality健康程式」
會員卡*及/或會員號碼,以便賺取積分及享有優惠。如果您未能及時向我們的合作夥伴出示您的「AIA Vitality 健康程式」 會員卡*,您有可能無法追溯這些積分及優惠。 「AIA Vitality 健康程式」 會籍及「AIA Vitality健康程式」
會員卡*不可轉讓也不可指定給他人,完全由您獨享。若經友邦香港及澳門調查顯示您使用AIA會員卡進行之任何交易行為,您仍須為使用「AIAVitality
健康程式」會員卡*產生的所有交易(無論授權與否),負上有關法律責任。 除非友邦香港及澳門已確認事先收到您對您「AIAVitality
健康程式」會員卡*的可疑或實際未授權的交易、遺失或被盜等通知,您無權就使用您的「AIAVitality
健康程式」會員卡*或帳號密碼所產生之交易,提出爭議。友邦香港及澳門有權但無義務,依賴您使用「AIAVitality
健康程式」會員卡*或賬戶密碼作出所有指示和交易。 通過申請和使用「AIA Vitality 健康程式」的會員卡*,您同意並承諾: * 不使用「AIA Vitality 健康程式」會用卡*於商業、詐欺或非法目的或友邦香港及澳門所不接受之目的或本條款及細則所禁止之目的; * 及時通知友邦香港及澳門任何未經授權使用「AIA Vitality 健康程式」會員卡*、卡片遺失或被盜;*
即時更改您的密碼並通知友邦香港及澳門;如果您有理由懷疑您的密碼安全性和/或機密性受到了損害,可以申請一個新密碼; * 繳付所有使用「AIA Vitality 健康程式」 會員卡*的費用, 為友邦香港及澳門可不時定明;和 * 以誠信並遵循「AIA Vitality 健康程式」的該些條款及細則使用「AIA Vitality 健康程式」會員卡*。 您的「AIA Vitality 健康程式」 會員卡*屬於友邦香港及澳門的資產。當您停止「AIA Vitality 健康程式」 會籍時或者違反這些條款及細則、使用說明,或違反任何優惠指南細則或任何其他會員文件條款,在我們要求下,將此卡交還友邦香港及澳門。*重要通知
由2018年5月28日起,「AIA Vitality健康程式」將不會向新會員或需要補領新卡的會員發出實體會員卡。會員可透過行動裝置於「AIA Vitality健康程式」登入電子會員卡,以更便捷的方式取代實體會員卡。 您可先檢查手機是否兼容「AIA Vitality健康程式」,如有任何疑問,請聯絡我們,我們將樂意為您解答。 除此之外,其他有關「AIA Vitality健康程式」會員的條款及細則將維持不變。*
「AIA VITALITY 健康程式」 計劃優6.1
「AIA Vitality 健康程式」 計劃的好處 「AIA Vitality 健康程式」 計劃是一個關乎健康和保健計劃,旨在向積極關注提升健康及注重福祉的「AIA Vitality 健康程式」 會員作出回饋,提供福利包括折扣優惠、獨家優惠、現金回贈獎勵及其他產品和/或服務有關優惠,由友邦香港及澳門及我們的合作夥伴不時提供。有關更多資訊,請參閱「AIA Vitality 健康程式」網站。 除非另有在相關優惠指南註明,只有「AIA Vitality健康程式」
會員可以享受優惠。優惠只適用於個人而非商業用途。 一般而言,當您啟動您的「AIA Vitality 健康程式」 會員卡,將有資格獲得有關優惠。某些優惠可能要視乎處理或等候時間,未能即時得到。有關優惠指南將解釋該優惠的可用性及每一項優惠(某些優惠只適用於居住在澳門的「AIAVitality
健康程式」成員)適用於相關的條款及細則。當您不啟動您的「AIA Vitality 健康程式」 會籍,便不能享有有關優惠。請參考「AIA Vitality 健康程式」 網站的優惠指南,以獲取更多信息。 在某些情況下,某些優惠或夥伴的折扣將不會適用於銷售點。相反,這些優惠或折扣可定期合併在回扣形式。在適用的情況下,您會透過電子轉帳或禮券或其他方法,收到此類回扣,由我們不時作出決定,並受適用法律。有關更多信息,請查閱「AIA Vitality 健康程式」 網站相關的優惠指南。6.2
使用優惠的額外費用 額外費用,包括但不限於,啟動費、月費及訂用費,可能就使用某些優惠的費用。費用需要直接向友邦香港及澳門或合作夥伴繳付。請參考「AIA Vitality 健康程式」 網站的優惠指南,以獲取更多信息。在可能情況下,我們會盡力提前通知您,就有關引進、或增加,使用某些優惠而須繳付任何費用。此通知可能以電子方式,包括通過電子郵件 (發送到您最後的通知電子郵件地址) 或在AIA Vitality 網站上張貼有關更改的詳情。 如果您就有關引進、增加、或使用某些優惠而須繳付任何費用而感到不滿,可以根據條款及細則 9 (終止會籍),而終止您的會籍。6.3
關於優惠的重要資訊 優惠是由我們的合作夥伴提供。這些合作夥伴是分開的而獨立的實體。對於合作夥伴所提供的產品或服務的性質和質量,任何邀約工作,友邦香港及澳門概不負責。我們合作夥伴提供的產品及服務,不經友邦香港及澳門銷售及推廣,同樣的規定也可要視乎我們的合作夥伴所定某些條款及細則。我們的合作夥伴可能就「AIA Vitality 健康程式」 積分的可用性及資格,附加條款及細則。 友邦香港及澳門不會就任何優惠產品或服務,包括價格、可用性、數量、質量、準確性、及時性、有效性、適銷性或特定用途,包括但不限於,成功率、特定用途和質量,作出任何陳述或保證(不論明示或暗示)。 「AIA Vitality 健康程式」 會員就使用產品或服務或依賴任何優惠的諮詢,而直接或間接導致任何損失、傷害、索賠或損害,友邦香港及澳門概不負責。合作夥件因為任何原因,退出「AIA Vitality 健康程式」 計劃、或更改或取消獎勵、終止夥伴服務、或取消積分累積獎勵,友邦香港及澳門將不承擔任何責任。 關於任何優惠部分對產品或服務有任何爭議,應直接與有關合作夥伴解決。 通過加入及參與「AIA Vitality 健康程式」 計劃,您理解並確認您的姓名、地址及其他個人資料可能會與全部或部分我們的合作夥伴共享,而您可能會收到來自友邦香港及澳門宣傳資料、郵寄或電子郵或我們的合作夥伴有關產品和服務。您可以通知友邦香港及澳門,停止接受這方面的資料。但是,如果您選擇退出,將不會根據「AIAVitality
健康程式」計劃,收到關於獎勵等有用的資訊。如需詳情,請參考以下AIAV PICS與友邦香港及澳門私隱政策的第10.3條。6.4
優惠指南與其他文件 相關合作夥伴(單獨或聯同友邦香港及澳門)可發出優惠指南,規定了關於使用並獲得優惠的規則。如需索取全套的優惠指南,請發送電子郵件到 hk.vitality@aia.com 或致電(852)2232 8282(香港客戶)或0800 315(澳門客戶)。優惠指南亦在「AIA Vitality 健康程式」 網站提供。 合作夥伴在優惠指南展示的陳述內容,是根據友邦香港及澳門從我們的合作夥伴取得資料並獲確定其準確性。 任何優惠指南或任何其他建議或信息,其完整性、準確性、充分性或流通性的內容,友邦香港及澳門不會承擔任何法律責任或義務。 任何資料刊載於優惠指南及其他跟福利有關的訊息,僅供一般參考 ;並沒有意圖在任何方式,如財務、醫療、營養、健康、健身、法律或其他建議或作為替代建議。任何該等資訊並非用來促銷或影響您,取得任何產品或服務。 優惠指南和所提供有關優惠的其他資料,並不考慮您的個人情況,並可能隨時更改。關於您個人的狀況或任何疾病的診斷和治療,您應該尋求醫師、藥劑師、牙醫、營養師或其他適當醫療專業人員的建議。若於必需情形下,請諮詢該等專業人員。重要的是,任何優惠、設備、服務、軟件使用、評估、健康檢視、諮詢或工具的結果不能代替醫生或其他健康專業人士所提供的建議。在沒有先諮詢您的醫療保健提供者意見,您不應該基於任何優惠、設備、服務、軟件使用、評估、健康檢視、諮詢或工具存入或使用的資料,而決定更改或終止任何治療或協助。您服用以治療生理或心理衛生的藥物,也可能影響對任何優惠、設備、服務、軟件使用、評估、健康檢視、諮詢、或存入或使用儀器的結果。同時,若您可能遇到任何症狀持續或改變,您應該立即尋求專業意見。6.5
「AIA Vitality 健康程式」體能評估 透過「AIA Vitality 健康程式」健身中心合作夥伴(及/或其特許經銷商)及/或使用健身室合作夥伴及/或其特許經銷商服務及或設施 (活動)參與「AIA Vitality 健康程式」體能評估,您:*
授權、同意及允許友邦香港及澳門收集、使用(包括處理和存儲)及/或按照AIAV PICS及友邦香港及澳門個人資料私隱政策 www.aiavitality.com.hk ; ,披露跟活動有關或「AIA Vitality 健康程式」 計劃個人及敏感訊息。*
授權、同意及允許有關健身中心合作夥伴收集、使用(包括處理和存儲)及/或按照其網站提供個人資料私隱政策 ,披露跟活動或「AIA Vitality 健康程式」 計劃有關個人及敏感訊息,而在沒有這樣的規定,在任何情況下,以友邦香港及澳門;*
在法律允許的範圍內,確認並同意,基於該活動或與該活動相關連及/或友邦香港及澳門及/或相關健身室夥伴的任何行為或忽略,對於您或任何其他人所承受的任何傷害(包括但不限於死亡、人身、肉體或精神上的傷害),損壞或任何種類損失(包括但不限於直接的、間接的、特殊的或後果性的損失或損害的任何法律責任),或對於您或任何其他人所產生的任何費用、收費或開支,友邦香港及澳門及相關健身室的夥伴排除於合同、侵權行為、法規、股權或任何其他方式下對您的任何與所有法律責任,除非此類傷害,損害或損失範圍是因為友邦香港及澳門及/或相關健身室夥伴的重大過失所造成(表示於是有或無意識到該行為或忽略的後果下,輕率忽視地進行該行為或忽略進行該行為)。在這種情況下,各方的責任將限於由該締約方的過失所直接造成損傷、 損壞或損失。本條款不排除或打算排除,適用於任何消費者保證的活動,並認為該條款沒有任何影響;*
代表您在良好的身體和精神狀況,並沒有任何保健和醫療原因,障礙或殘疾,可能阻止您從事的活動。您確認,不論友邦香港及澳門或是健身中心合作夥伴均不是一個合格的立場,依照您的身體狀況及/或沒有能力,提供醫療建議以承擔活動;*
關於您個人的狀況或任何疾病的診斷和治療,您同意尋求醫師、藥劑師、、營養師或其他適當醫療專業人員的建議。如有必要,您同意將定時諮詢這些專業人士意見。任何症狀持續或改變,您亦同意立即尋求專業意見。*
確認並同意活動的結果不能代替醫療諮詢或治療,並不能用於診斷或治療健康問題或取代您的醫生或醫療專業人士。在沒有先諮詢您的醫生或專業醫護人員意見,您同意不會基於活動的資料,而更改或停止任何協助、藥物或治療。您服用以治療生理或心理衛生的藥物,可能會影響活動結果。您依賴任何資料而從事活動,需要自行承擔風險。友邦香港及澳門及健身中心合作夥伴不會就有關資料的完整性、準確性、可靠性或流通性或結果,提供任何明示或暗示的陳述或保證。*
「AIA VITALITY 健康程式」級別和「AIA VITALITY 健康程式」積分7.1
「AIA Vitality 健康程式」級別 作為「AIA Vitality 健康程式」的新會員,您的預設級別為銅。您於整個「AIAVitality
健康程式」會籍年度內所賺取的積分會加至您的級別中。賺取的積分愈多,達到的級別愈高。這些不同級別有:銅、銀、金和白金。倘欲提升級別,您必須累積足夠的積分以達到相關的級別。下表列出目前這些條款及細則下每個級別所需的積分。 「AIA VITALITY 健康程式」級別 「AIA VITALITY 健康程式」積分銅
0 – 9,999
銀
10,000 – 19,999
金
20,000 – 29,999
白金
30,000 +
隨著您的級別改變,您應享的權益和關於這些權益的條款也隨之改變。 詳見優惠指南。7.2
賺取「AIA Vitality 健康程式」積分 您如果為「AIA Vitality 健康程式」會員,完成某些活動後即可賺得積分。某些活動適用額外的規則限制,例如年齡和性別的規定。詳見我們網站中合作夥伴優惠指南。 您可賺得的積分將由多項因素決定,例如您所進行的活動和健康目標及風險因素等。我們可根據您個人的健康狀態,或活動對於您健康狀況的重要性調整您每項活動可賺得的積分數目。某些活動和/或活動群組/類別可能對於您在某期間內可賺得的積分有限制。 每項活動皆可能適用額外的條款及細則。詳見相關優惠指南。7.3
贈予「AIA Vitality 健康程式」積分 您將會依據我們和相關的合作夥伴不時決定的條款及細則獲得「AIAVitality
健康程式」積分。在某些情形下,您的積分可能約30天才會反映出來。我們無法掌控各合作夥伴贈予或任何延遲贈予積分或登記交易至您的會員賬戶的情形,亦不承擔責任或義務。 友邦香港及澳門和其合作夥伴可能不時舉辦優惠活動提供紅利「AIAVitality
健康程式」積分。這些紅利積分的資格受限於每項個別優惠活動的條款及細則。倘若優惠要求預先登記時,會員必須在購買或消費我們合作夥伴的產品和服務之前先在我們的網站上完成登記後紅利積分才會計入。 友邦香港及澳門和其合作夥伴可排除某些具體活動的「AIAVitality
健康程式」積分記點,無論是否通知會員。在某些情況下,「AIAVitality
健康程式」積分不可與友邦香港及澳門和/或其合作夥伴提供的其他優惠或折扣合併獲得。我們建議您向我們和/或我們的合作夥伴查詢。 檢視所有的積分皆已正確反映是您的責任。 友邦香港及澳門保留審核您任何及所有行為活動的權利,以確保遵循這些條款及細則以及其他與「AIAVitality
健康程式」計劃有關的適用法規、規章、政策或程序,且恕不另行通知。在審核或調查的過程中,我們可將您的賬戶資訊與我們的合作夥伴以及我們聘僱協助執行該審核或調查的第三方分享。倘審核發現有不符或可能的違規,在審核完成前我們可延緩「AIAVitality
健康程式」積分贈予、取消任何尚未兌換積分、不提供結算表或暫停您的賬戶。不論是否向您通知,審核完成後,如果我們裁定為有不符或違規的情形,除了我們其他任何的補救措施之外,「AIAVitality
健康程式」積分可從您的賬戶中刪除,及/或您的「AIAVitality
健康程式」級別遭降級以補救任何不符或違規。 因所贈予的積分引發的任何相關爭論必須儘早通知我們,並且在任何狀況下須於行為活動日期後的30天內以電郵(hk.vitality@aia.com 或致電(852)2232 8282 (香港客戶)或0800 315(澳門客戶)聯絡我們。我們可能需要您提供相關的證明文件以協助我們解決任何爭端。如果我們未在任何爭端或您積分錯誤的規定時限內收到任何通知,您的積分結算表將被視為具有正確性、最終性並且對您有約束力。我們對於任何該爭端的裁定為最終定論。7.4
檢視您的「AIA Vitality 健康程式」積分 您可登入「AIA Vitality 健康程式」網站、透過「AIAVitality
健康程式」流動應用程式或致電我們致電(852)2232 8282(香港客戶)或0800 315(澳門客戶)以檢視您的積分。 載入和/或反映於積分結算表或上述任何平台上的積分可能會有延遲。7.5
「AIA Vitality 健康程式」積分有效期限及到期日 除非您的會籍有所變更,否則自您獲得相關級別起至下一個「AIAVitality
健康程式」會籍年度結束為止,您的級別將會維持不變。您的「AIA Vitality 健康程式」會籍週年屆滿時,AIA Vitality會員可將他們上一年度所累積的級別轉延。然而,在「AIAVitality
健康程式」會籍年度的下一年,如果您沒有賺得足夠的積分來保持級別,您的級別將會喪失。 您的積分將會於賺得該積分的「AIA Vitality 健康程式」會籍年度年底時失效。積分不可轉延到下一年。於「AIAVitality
健康程式」會籍年度所賺得的積分必須自您的「AIAVitality
健康程式」會員週年日起30天內申領。倘若您沒有在這段期間內提交這些積分,則將無法獲得積分。7.6
權益轉讓
「AIA Vitality
健康程式」計劃會籍屬您個人,故不會依普通法或平衡法分配。累積的「AIA Vitality 健康程式」積分不屬您的財產。 在此「AIA Vitality 健康程式」計劃下所產生的「AIAVitality
健康程式」積分僅適用於香港及澳門合作夥伴提供的某些符合資格的權益。它們不可轉讓到世界上其他的「AIA Vitality 健康程式」所進行的計劃中(反之亦然)。 除非在這些條款及細則或在其他任何與「AIA Vitality 健康程式」計劃相關的文件中另有提及,否則您不可將您的積分、級別、會籍權利或享受權益的權利或積分轉讓、分配、出售、交換或承諾允許給另一人或另一位會員。「AIAVitality
健康程式」積分不可遺留或遺贈。積分不可兌換現金,也不可因其他任何考量而歸還。 如果積分、獎勵或權益購自一未經授權的來源時,此等交易可被撤消,且您將必須承擔支付因不當或詐欺轉讓和/或兌換以及以其他方式違反「AIAVitality
健康程式」計劃條款所核發獎勵的全額、無限制價值的責任。7.7
低使用率規則
關於某些權益,您可能必須使用和/或購買合作夥伴的設施、物品和/或服務並達到所規定的最少次數或金額。未能達到這些最低使用率的規定可導致您使用該權益的權利遭更改或終止。 詳見「AIA Vitality 健康程式」 網站上相關優惠指南。*
會員年費
參與「AIA Vitality 健康程式」計劃和其會籍必須繳交會員年費。所有會員年費皆需於您會員年費到期日當天或之前支付我們。會員年費可與您的友邦香港及澳門保單保費一起或分開繳納,概由友邦香港及澳門決定。 至於團體業務保單下提供的「AIA Vitality 健康程式」計劃會藉,會費將由您的雇主根據團體業務保單的付款方式支付。在這種狀況下,關於任何因意外而無法支付該費用時,我們一般可允許30天寬限期。 在友邦香港及澳門要求和法律所允許的情況下,您必須促使合資格保險計劃或團體業務保單的保單擁有人支付「AIAVitality
健康程式」會員年費,並且同意,如果該保單擁有人拒絕支付或拖欠會員年費時您將自行支付友邦香港及澳門會員年費。 下年度會員年費將於您初始申請時和會員年費到期日期之前通知您。我們保留變更會員年費的權利,惟必須在會員年費到期日前預先通知您新的會員年費。倘若您對於新的收費金額不滿意,您可根據本條款及細則中第9條款的規定,終止您的會籍。 您必須以年度或其他定期方式支付您會員年費,並採用我們核准的方式付款。每次定期付款皆為目前年度會員年費的一期分期付款。 如果我們在寬限期結束時沒有收到您的會員年費,您的「AIAVitality
健康程式」會籍將會自動終止。在寬限期間內,您的「AIAVitality
健康程式」會籍、積分及會員級別將仍然有效。*
終止會籍
9.1
自動終止
根據我們的規定和任何我們所允許的展延,您的「AIAVitality
健康程式」會籍將會於以下時間自動終止及因此您累積的所有「AIA Vitality 健康程式」積分將被取消:(1)
有關的「AIA Vitality 健康程式」會籍年度結束時(若您不再是合資格保險計劃下的人壽保險受保人);或(2)
就您於團體業務保單下的「AIA Vitality 健康程式」會籍而言:(a)
若基於任何原因您不再是團體業務保單(而同時該保單仍然有效)下的受保人,則您其後的會籍啟動週年日期起30日的寬限期屆滿時;或(b)
團體業務保單及/或「AIA Vitality 健康程式(團體)」計劃終止日期起30日的寬限期屆滿時。 如果會員死亡,其會籍也將自動終止,且該死亡會員所獲得的積分將被取消。 在初始申請期間如果您的「AIA Vitality 健康程式」會籍被取消乃因最後符合資格的保單於冷靜期被取消,則您有權獲得已支付會員年費的全額退款。9.2
由您提出取消
您可於「AIA Vitality 健康程式」會籍年度結束時終止您的「AIA Vitality 健康程式」會籍。為取消您的「AIA Vitality 健康程式」會籍,您必須於30天前以電郵書面通知我們,寄到 hk.vitality@aia.com 。倘若您決定終止「AIA Vitality 健康程式」會籍,除了上述第9.1節所述之外,已支付的全額或部分會員年費將無法退回。 在終止您「AIA Vitality 健康程式」會籍後,您可或不可自動終止您與合作夥伴的關係。您可能仍必須遵守某些合作夥伴的通知期限規定以及該合作夥伴其他任何的相關條款及細則。9.3
我們終止「AIA Vitality 健康程式」計劃或您的會籍 我們保留隨時終止、暫停、取消、關閉、召回或撤銷全部或部份的「AIA Vitality 健康程式」計劃的權利,並且不保證「AIAVitality
健康程式」計劃將無限期的繼續下去或由我們管理及擁有。 我們更可因下列的原因(包含但不限於),保留權利以終止、暫停或關閉您的「AIAVitality
健康程式」會籍(全部或部份,包括您的一項或多項權益的存取和使用權利)、您的交易、「AIA Vitality 健康程式」會員卡、積分和/或累積積分:*
如果我們偵查到或懷疑有任何不尋常、不正常、可疑、詐欺或未經授權的使用或行為或*
任何可對友邦香港及澳門的利益造成不利影響的任何行為/不當行為,任何您可能或實際違反「AIA Vitality 健康程式」的條款及細則、「AIA Vitality 健康程式」使用說明或任何優惠指南;*
根據這些條款及細則,倘若您不符合或不再符合(或我們懷疑您不符合或不再符合)「AIA Vitality 健康程式」會籍;*
倘若您不支付會員年費,或應付給我們和所有我們合作夥伴的其他任何費用;*
倘若我們認為您正在濫用或誤用該計劃的權益、獎勵或尊享權利;或*
倘若您不再是與「AIA Vitality 健康程式」會籍連結的合資格保險計劃下的人壽保險受保人,或不再是團體保單的主要受保人 倘若「AIA Vitality 健康程式」計劃被終止或「AIA Vitality 健康程式」計劃會籍被取消,我們將以書面通知,藉由在「AIAVitality
健康程式」網站上張貼該終止或取消,和/或藉由發送電郵到閣下指定的電郵最後通知地址。 根據我們與相關合作夥伴的協議條款,我們將在合理的情況下竭力讓「AIA Vitality 健康程式」會員可使用在「AIA Vitality 健康程式」計劃終止日當天所訂購的權益,期間為自我們發出「AIA Vitality 健康程式」計劃終止通知起45天。9.4
倘若您的會籍終止 倘若您的會籍因下列任何原因被終止:*
根據我們與相關合作夥伴的協議條款,以及該相關合作夥伴的其他相關的條款及細則,您使用該權益的權利將於您「AIA Vitality 健康程式」會籍終止時停止。*
依據合作夥伴適用的現金回贈計劃條款及細則,您可能有權獲得合作夥伴尚未支付您賺得的現金回贈,再扣除對友邦香港及澳門的拖欠費用。 * 倘若您的「AIA Vitality 健康程式」會員賬戶與友邦香港及澳門或任何我們的合作夥伴間仍有欠款,在您的「AIAVitality
健康程式」會籍終止後,我們保留從您所賺得的盈餘中扣除任何此類欠款的權利。 * 不論您未來是否重新加入「AIA Vitality 健康程式」計劃並且加入「AIA Vitality 健康程式」會員,任何適用於您現有合資格保險計劃的折扣將於下一個保單年度日起開始停止。*
任何積分及會員級別將於您「AIA Vitality 健康程式」會籍終止時停止。*
其他重要資訊
10.1
一般資訊
取得「AIA Vitality 健康程式」計劃會籍並不表示會員與友邦香港及澳門建立任何法定關係;一旦成為會員表示會員必須遵守條款及細則,以及這些條款及細則第1條款中所指的其他規範文件,並且依授權享有應得的任何福利。 不得將本文所列任何條款皆詮釋為我們表示「AIA Vitality 健康程式」計劃和/或「AIA Vitality 健康程式」會員卡可用在香港及澳門以外的其他地理或管理區域。「AIA Vitality
健康程式」條款及細則、其他規範文件(包含但不限於「AIA Vitality 健康程式」使用說明、AIAV PICS、私隱權政策和會員優惠指南等)以及「AIA Vitality 健康程式」會員卡的使用皆受制於香港及澳門法律並根據其相關內容來詮釋。 若基於任何原因,「AIA Vitality 健康程式」條款及細則或任何其他規範文件等任何規定或部份必須作廢或無法執行,則「AIAVitality
健康程式」條款及細則或任何其他規範文件的這類規定或部份應與「AIAVitality
健康程式」條款及細則或這類其他規範文件分開來解讀和處理;同時,這類規定或「AIAVitality
健康程式」條款及細則或這類其他規範文件(視情況而定)的其他部份仍然具有效力,且可在最大範圍內繼續執行。 我們、我們的合作夥伴或附屬機構可能不時提供其他福利促銷、特別折扣、比賽獎勵、專屬優惠等。這些優惠或獎勵(若有)可能有其他條款及細則;我們可能透過一般郵件、電子郵件、短訊、「AIA Vitality 健康程式」網站或友邦香港及澳門網站www.aia.com.hk
或其他工具,向您通知這些消息。10.2
我們與您的溝通方式,以及您同意以電子方式進行溝通 您同意接收與您的「AIA Vitality 健康程式」會籍有關的文件和其他資訊;同時,當我們透過電子通訊方式寄到您向我們登記的最新電郵地址時,您同意接收與我們提供這項服務有關的文件和其他資訊;且您授權我們依電子接收的說明行事。您亦同意我們以電子通訊方式與您溝通時,有些資訊是要從提供的超連結取得,或要使用通訊所訂的電子郵件地址才可取得。您瞭解我們在取得法律許可的最大範圍內,且根據上述同意和授權為您提供資訊時,這些同意和授權皆具效力。 我們應有權隨時透過電子傳送(例如電郵地址)、郵寄、短信、多媒體短信(MMS)、電話、傳真及其他通訊方式(任何經由您的電話號碼,無論在香港及澳門是否有註冊或其他等)與您聯絡有關會籍和參加計劃等事宜。您瞭解我們不會提供印本文件和資訊,因此,您必須定期查看電子通訊的文件和資訊。儘管有這些同意書,在某些情況下,我們仍可能決定寄給您印本的文件和資訊。 若要提供任何通知或其他資訊,除了以書面通知寄到您的地址,我們還可能透過更新「AIAVitality
健康程式」網站、入口網站、線上工具、電子傳輸(例如電子郵件)、郵件、短信、多媒體短信、電話、傳真和其他通訊方式(透過您的電話號碼,無論是在香港及澳門或其他地方註冊)提供。 我們將在合理情況盡一切所能將聲明、通知或其他相關資料寄發給「AIAVitality
健康程式」會員,以便您瞭解各類相關事項(包括計劃變更),但若書信有任何遺失或毀損,我們概不負責。如果聲明、通知或其他資料載入「AIA Vitality 健康程式」網站,或者寄到「AIA Vitality 健康程式」會員為「AIA Vitality 健康程式」計劃最後通知我們的電郵地址或實際郵寄地址,這些都應視為是由我們提供的聲明、通知或其他資料。若聯絡詳細資料(包含電郵地址和實際郵寄地址)有任何變動,您必負責通知我們;同時,您必須確定維持電郵地址有效且未遭封鎖,且我們寄發的通訊不會被篩選隔離或放入您看不到的地方,如此我們才能為您提供文件和其他資訊。若因未遵守上述規定而未收到通知,友邦香港及澳門概不負責。10.3
披露資訊
總結來說,當您與我們聯絡、提出詢問,或使用或要求我們的產品或服務或我們合作夥伴的產品或服務時,我們會在各種不同情況(包含從註冊)下收集個人的機密和敏感資料。我們收集的個人和敏感資訊類型包含(還有其他)您的姓名和聯絡詳細資料、身份辨別資訊(例如出生日期)、人口統計資料及個人檔案資炓(姓別、年齡等),還有健康和醫療相關資訊。我們還收集有關您與我們互動時的個人資料,包含我們與您的電話、電郵或線上聯絡。您在此同意您為了「AIAVitality
健康程式」計劃相關用途而提供的任何資訊,都是自願為會籍和參加「AIA Vitality 健康程式」計劃而提供。 於任何人(即申請人及保單持有人)有意為您投保(或已投保)本公司的人壽或醫療保單時,我們將必須向他們披露您的「AIAVitality
健康程式」會員身分及某些相關資訊。為使保單服務代理人能為申請人和保單持有人適當地就有關綜合保險產品提供建議和服務,他們亦可就您受保的保單獲得前述資料。 友邦香港及澳門(為避免有任何疑義,以及其相關實體、企業和附屬機構)亦可使用和揭露您的個人資料,以便為提供與您有關的行銷溝通資訊,其中包含但不限於與「AIAVitality
健康程式」全新產品和服務及合作夥伴產品和服務、會費變動或任何權益變動/改善等相關資訊。我們可能透過電話、電子信息(例如電子郵件和快顯視窗)、線上(包含網站和流動應用程式)及其他方式等持續進行溝通。在將您的個人資料作行銷用途前,我們必須取得您的同意;同時,我們只能在取得這類同意後,才可在任何促銷或行銷活動中使用和/或提供您的個人資料。若您不希望收到直接行銷通訊,請在有機會或收到提示時表明您的意願(例如在申請表中、在通訊資料中依取消訂閱步驟進行,或撥(852)2232 8282(香港客戶)或0800 315(澳門客戶)與我們聯絡)。請參考AIAV PICS和友邦香港及澳門私隱權政策的更多資訊。 對於您以「AIA Vitality 健康程式」會籍提供的任何健康或醫療相關個人資訊,我們皆不會提供給友邦香港及澳門的保險承銷或理賠部門;因此,我們未來也不會用這類資訊來決定任何保險承銷或理賠事宜。若您是團體業務保單下的「AIAVitality
健康程式」會員,您的個人健康或醫療相關個人資訊將不會提供予您的雇主。提供予您的雇主的任何資訊將只會以不披露個別身份的形式提供。無論在任何情況下,友邦香港及澳門皆不應被視為知道任何與「AIAVitality
健康程式」計劃相關的保險承銷和理賠職責的資訊。根據您的資訊披露義務,如果您在未來要向友邦香港及澳門申請保險服務,或友邦香港及澳門保單的現有承保服務或理賠有任可變動,您仍有披露相關資訊的義務。10.4
不實/欺詐/誤報/濫用「AIA Vitality 健康程式」計劃權限 您的「AIA Vitality健康程式」會籍及參加「AIA Vitality健康程式」計劃是基於互相信任。如發現有關「AIA Vitality健康程式」計劃的不實或欺詐或誤報或濫用,將不會給予有關優惠,而您的「AIA Vitality健康程式」會籍可能會被取消,有關事項並可能轉介至有關當局。「AIA Vitality健康程式」會籍可能失效,且我們可能採取符合我們法律權利的其他行動。 如您的任何作為或不作為是不實或欺詐或構成濫用「AIA Vitality健康程式」權限,或如果您本人、任何家庭成員、或就「AIA Vitality健康程式」計劃代表您本人或家人的任何人士使用任何不實或欺詐或不當方式或手段,則本程式的所有優惠可能被取消或撤銷,閣下的「AIA Vitality健康程式」會籍亦可能被取消,而由於您本人或任何家庭成員或代表您本人或家人的任何人士作出不實或欺詐行為,您可能需要向我們退回我們或我們任何合作夥伴(或根據我們指令的任何其他人士)支付的任何款項及提供的任何優惠。10.5
排除責任
在任何情況下(包含因為公司疏忽行為或不採取行動,或公司高層人員、員工、董事、代理人、顧問、承包商、合夥人或其他法定負責人的這些行為),友邦香港及澳門皆無須負責因您參與「AIAVitality
健康程式」計劃而造成您、您的受益人或任何第三方可能承受的損失或傷害或任何這類性質的結果。同意本條款及細則表示您、您的受益人和任何第三方會依約免除對友邦香港及澳門的任何處罰。 您因為這些條款及細則、這些條款及細則第1條款規定的任何其他規範文件或「AIAVitality
健康程式」計劃(無論我們是否有控制引起這類索償情形的能力)而招致或遭受損失、傷害或費用(包含但不限於間接、附帶、特殊、懲罰性或衍生性的責任、經濟損失、利潤損失及機會損失)時,在法律准許的最大範圍內,特此排除友邦香港及澳門和/或合夥人及其所屬高層主管、員工、董事、代理人、顧問和/或承包商對此應負的所有責任。在法律允許的範圍內,即使我們已獲知即將或可能造成這類責任、損失、傷害或費用,此項條款仍適用。友邦香港及澳門和/或合夥人及其所屬高層主管、員工、董事、代理人、顧問和/或承包商概不作任何與「AIAVitality
健康程式」計劃及其權益有關聯的所有明示性或暗示性擔保。若友邦香港及澳門和/或合夥人必須以任何形式為您負責,我們的責任應限於分發您的「AIAVitality
健康程式」會員積分和/或我們認為與所發生索償有關的會員級別。 在法律允許的最大範圍內,友邦香港及澳門不作任何明示性或暗性的擔保,其中包含但不限於可用性、價格、品質滿意度、銷售性及特定目的之適用性。對於因參加「AIA Vitality 健康程式」計劃、透過「AIA Vitality 健康程式」計劃取得的任何資訊、軟件、產品、服務、權益或內容,或您與我們的合作夥伴及「AIAVitality
健康程式」計劃第三方服務提供者來往所引起或有關聯的直接或間接傷害或損失,友邦香港及澳門概不負責。 若因「AIA Vitality 程式」計劃中斷,或因非友邦香港及澳門所能控制情形而造成權益延遲或無法提供,友邦香港及澳門概不對這些結果擔負任何責任;非友邦香港及澳門所能控制情形包含但不限於任何服務提供者或其他第三方、商戶因關閉、罷工或產業糾紛、天災、洪水、氣候、自然災難、不適用性、戰爭、動亂(無論是否宣戰)、恐怖主義行動、叛亂、革命、暴動、軍事奪權、沒收或內戰而無法提供服務。 我們在網站、通訊管道及社交媒體提供的任何第三方連結(包含合作夥伴的連結)是為您的方便而提供。加入連結不表示我們批准或贊成這些內容。我們無法控制網站內容,且對這些內容不承擔任何義務或責任。 在使用透過我們/第三方(包含合作夥伴)網站下載和取得的內容時,您必須評估並承擔所有相關風險。對於因為您使用或無法存取我們的網站/第三方(包含合作夥伴)連結和/或使用任何相關文件所引起或有關聯的直接或間接傷害或損失,我們概不負責。請注意,我們任何網站、通訊管道和社交媒體(包含短信、相片、圖片、圖解、圖形、音訊、視訊和影音片段)上所提供的材料(包含但不限於運動需知和應用程式和視訊片段所含資訊)僅提供一般性質的資訊。雖然我們(包含我們的控股公司、子公司和/或控股公司的子公司及任何合資夥伴或附屬公司)盡力確保提供正確的材料內容,但有時仍會發生錯誤或遺漏,同時我們不會承擔與此有關的任何責任。 在您準備進行「AIA Vitality 健康程式」計劃、我們的網站、通訊管道和社交媒體提供的任何健康和健身建議前,我們建議您先請教醫生再行事。我們不是有執照的醫療服務提供者,且我們並未具備任何專業知識,可診斷、健檢或治療任何病症,或確定任何特定運動是否對醫療病症有效果。「AIAVitality
健康程式」計劃不提供任何醫療建議或治療。若發現有異常健康普查結果並進行評估後,「AIAVitality
健康程式」計劃不可取代任何應有的專業醫療建議、診斷、治療或護理管理。本計劃提供的任何建議並無意指導醫療診斷或治療的方法或方向。若有任何健康相關問題,請立即致電或親自去找您的健康護理服務提供者或醫生。若是緊急狀況,請立即致電與健康護理服務提供者或醫生聯絡。 您明確同意自己進行的體育活動原本就存在有財物損失、身體傷害或死亡的重大風險;且您自願承擔與這類活動有關的已知或未知風險,即使這些風險完全或部份是因為我們或他人(包含合作夥伴)採取或未採取行動或疏忽所致也一樣。您亦明確同意我們無需為任何比賽、競賽、團體體育活動或任何累計積分活動的檢驗、監督、準備或實施等承擔任何責任。 若您試圖健身或運動後,在任何時候開始感到不適或不舒服,請立即停止活動並向您的健康護理專業人員尋求進一步的建議。請勿因為讀取我們網站、通訊管道和社交媒體上的任何資訊,而放棄、避免或延誤向健康護理專業人員取得醫療或健康相關的建議。目前可能會有一些對我們所提供資訊有影響的健康和健身研究;因此,我們提供的資訊可能並未根據最新的研究結果或發展。 對於您參加或投入健身或運動或任何健康和保健計劃,或在我們網站、通訊管道和社交媒體獲得或分享取得的任何資訊,因而發生任何傷害和/或損傷,我們概不負責。 您可能因為參加或使用「AIA Vitality 健康程式」計劃,而必須負擔稅務責任或披露資料的義務。若有透過「AIAVitality
健康程式」計劃獲得任何福利優惠,您應自行取得有關的財務或稅務建議。友邦香港及澳門對任何可能發生的財務或稅務後果概不負責。若稅務機構提供要求時,友邦香港及澳門有權向任何稅務機構提供任何會員累計和兌換福利優惠的所有詳細資料。友邦香港及澳門拒絕承擔與稅務機構配合提供這些資訊的所有責任。 現闡明「AIA Vitality 健康程式」是建基科學且包含獎勵的保健養生計劃,且屬不受保險規例管轄的保險產品。任何「AIAVitality
健康程式」計劃所引起的客戶投訴及/或查詢,將視乎個案情況,與銷售保險產品相關的其他行為分開作出處理。 請亦參考「AIA Vitality 健康程式」使用說明、AIAV PICS、友邦香港及澳門私隱權政策,以及這些條款及細則第1條所列其他規範文件。10.6
專屬會籍
我們可隨時全權斟酌情形選擇個別客戶,向他們提供「AIAVitality
健康程式」計劃的專屬會籍。這類情況的個別客戶是被視為符合這些條款及細則的資格條件,並且符合我們全權決定可提供專屬會籍的其他額外資格條件。我們可全權酌情免收會員年費,以及免除合資格友邦香港及澳門保單的承保規定或「AIAVitality
健康程式」會籍規定。無論是為特定個人提供專屬會籍,以及為此專屬會籍訂定相關的條件和規則,皆應由友邦香港及澳門全權酌情決定。 這些條款及細則適用於這類專屬會籍,但若這些條款及細則與第10.6條款不符,則任何相抵觸的內容皆以第10.6條款為準。提供專屬會籍時可能有其他條款及細則的規定,此時,AIA會透過「AIAVitality
健康程式」網站、電郵地址、一般郵件、短信或友邦香港及澳門全權自行決定的其他工具來發出通知。我們有權隨時終止、暫停、取消、關閉、召回或撤銷所提供的專屬會籍。 對於擁有友邦香港及澳門專屬會籍的指定人士,友邦香港及澳門可以全權自行決定相關會員是否有資格享有保費折扣或現金回贈。然而,被授予專屬會籍的人士可選擇停止其專屬會籍,及申請成為「AIAVitality
健康程式」付費會員,如有關申請被接納,該人士將有資格享有與任何「AIAVitality
健康程式」付費會員所享有的任何折扣或現金回贈。 在友邦香港及澳門終止權利、或包含在該條款及細則的其他權利、或有關於「AIAVitality
健康程式」計劃中規定、規章、政策、程序和其他文件中的權利在任何方面均不受限制下,其中對於我們授予的專屬會籍的選定代理或業務合作夥伴其選定人員,於以下適用事件其一發生的最早時間將自動終止其專屬會籍:停業;撤銷經銷保險產品的所需牌照;停止經銷友邦香港及澳門保險的代理或業務夥伴關係(視情況而定);退休;死亡。友邦香港及澳門保留權利,全權酌情決定隨時終止或暫停專屬會籍無需提供理由。 其他條款及細則將繼續適用於專屬會員,且我們將不定期採用、實施、修正或改變其他適用於專屬會員的規則、政策或程序。10.7
第三方權力
關於我們發行有關「AIA Vitality 健康程式」計劃的該些條款及細則、優惠指南和其他文件,並不旨在且並不提供非「AIAVitality
健康程式」會員的任何人任何強制執行的任何條款的權利。10.8
可分性
如果該條款和條件中的任何條文經法律禁止或經法院或仲裁庭判定為非法、無效或不可執行,並依規定範圍該條文得與該條款和條件分離且盡可能無須修改其他剩餘條款下認定失效,且不得以任何方式影響該條款和條件的任何其他情況或強制執行有效性。10.9
棄權條款
若友邦香港及澳門未行使或執行或延遲行使或執行任何權利、權力或特權,其不構成損害同等權利、權力或特權或不視為放棄同等權利、權力或特權,且任何單一或部分行使任何權利、權力或特權並不妨礙其行使同等權利,權力或特權或行使任何其他權利、權力或特權。10.10
法律和管轄權
該條款及細則以及您與友邦香港及澳門之間的關係受香港及澳門法法律管轄。於加入「AIAVitality
健康程式」計劃的同時,您同意接受香港及澳門法院的專屬管轄權。 若該條款及細則的英文版本與其他語言版本不符合,或於英文版本與任何版本、或與其他語言版本之間的含意有任何衝突,以英文版本為準。在發生爭議時,友邦香港及澳門保留最終決定權。*
定義及解釋
在本條款及細則中,除非上下文另有要求,標題僅為方便而設,不應影響本條款及細則的解釋。 下列用語具有以下含義: 友邦香港及澳門,我方,我方的 指友邦保險(國際)有限公司(香港及澳門分行)和/或在適用時,其相關實體、企業和附屬機構。 「AIA Vitality 健康程式」會員 如本條款及細則第4款所定。 「AIA Vitality 健康程式」計劃「AIA Vitality
健康程式」計劃由友邦香港及澳門或其代表提供和管理。「AIAVitality
健康程式」計劃是以科學為基礎的保健養生計劃,旨在鼓勵您強身健體,同時贏取獎勵。「AIAVitality
健康程式」計劃經過實踐驗證的方法將您帶上一條通向更好健康的個人途徑:您瞭解您的健康,學習如何提升您的健康,並在您付諸行動時尊享獎賞。 合資格保險計劃 指由友邦香港及澳門提供的指定的保險計劃,這些保險產品根據「AIA Vitality 健康程式」會員的「AIA Vitality 健康程式」級別允許有靈活的保費優 「AIA Vitality 健康程式」網站 「AIA Vitality 健康程式」網站 aiavitality.com.hk 和/或我們的「AIA Vitality 健康程式」入口網站。AIAV PICS
指發予所有在香港及澳門的「AIA Vitality 健康程式」成員的「AIA Vitality 健康程式」收集個人資料聲明。為了向「AIA Vitality 健康程式」會員提供「AIA Vitality 健康程式」計劃下的服務和權益,友邦香港及澳門有必要收集、使用和共享關於您的某些個人數據。「AIA Vitality
健康程式」收集個人資料聲明將向您詳述與「AIAVitality
健康程式」計劃有關的收集您個人數據的原因、這些數據的使用方法、我們會向何人提供您的個人數據、您個人數據的收集途徑以及如何訪問、審閱及修改您的個人數據。本聲明將在收集您的個人數據之日或之前(以及不時)以適當格式和方式向您提供。會員年費
在加入「AIA Vitality 健康程式」計劃時必須交納的會員年費,並每年維持會籍,包括申請合資格保險計劃或團體業務保單,或作為您申請加入「AIA Vitality 健康程式」計劃的一部分,可在「AIA Vitality 健康程式」網站或發給您的其他通知或文件中不時進行更新或變更。 會員年費可按年交納或按其他週期交納(除某些團體業務保單之外,會費可以按團體業務保單的付款方式交納),付款方式為我方許可的方式(請參閱第8款)。權益
指折扣、專屬優惠、返現獎勵,以及我們的合作夥伴通過「AIA Vitality 健康程式」計劃經常提供給「AIA Vitality 健康程式」會員的有關商品和/或服務的其他權益。優惠指南
管理權益使用和獲取的規則指南。您可發電子郵件到 hk.vitality@aia.com 或致電(852)2232 8282(香港客戶)或0800
315(澳門客戶)獲取全套優惠指南。優惠指南也可在「AIA Vitality 健康程式」網站找到。商業夥伴
經紀人、獨立理財顧問和友邦香港及澳門的銀行夥伴應用程式
指於行動裝置上執行的電腦程式,如手機、平板電腦或手錶。團體業務保單
指由友邦香港及澳門出立的單一主(團體)保險單,為某一特定團體,例如雇員團體,提供壽險或健康險。Discovery
指Discovery Limited和/或其附屬機構。僱主
為其僱員或代表其僱員已經購買「AIA Vitality 健康程式」會籍的公司寬限期
指我們給您的額外30天,從會費到期日期算起,以便您支付您的會費(由我們酌情決定)會籍年度
自您的「AIA Vitality 健康程式」會籍開始後的12個月。此期限的例外情況應由友邦香港及澳門明確通知。會費到期日期
指您應支付會員年費的日期。合作夥伴
指在「AIA Vitality 健康程式」計劃中提供產品、服務或權益作為獎勵並允許使用其產品或服務的「AIA Vitality 健康程式」會員累積「AIA Vitality 健康程式」積分的零售商、協會、或其他任何個人、實體、商行或公司。合作夥伴是獨立於友邦香港及澳門的個人或實體。合作夥伴權益
指由我們的合作夥伴通過「AIA Vitality 健康程式」計劃向會員提供的折扣、獎勵、優惠措施、返現、商品和/或服務。合作夥伴返現
您可能有資格在某些合作夥伴處享受的折扣,這些折扣可以采用電子資金劃撥、支票、優惠券、兌換券或其他方式發放,無論是否有條件,均由我們不時酌情決定。 積分/「AIA Vitality 健康程式」積分 因進行某些健康活動而獎勵給「AIA Vitality 健康程式」會員的積分。保單擁有人
與友邦香港及澳門簽訂合同並擁有保險單的實體或個人。 級別/「AIA Vitality 健康程式」級別 會員在「AIA Vitality 健康程式」計劃中所能達到的級別是以會員在一個會籍年度中根據所賺取和累積的積分來計算。級別分為銅、銀、金和白金。「AIAVitality
健康程式」會員從銅級起步,隨著他們在參加健康活動時贏得積分,他們可以逐步到達白金級。級別門檻
在每個會籍年度中進入某個特定健康程式級別之前「AIA Vitality 健康程式」會員必須賺取和累積的最少積分。條款及細則
這些條款及細則以及其他適用的用於管理「AIA Vitality 健康程式」會員參加「AIA Vitality 健康程式」計劃的條款及細則,包括以下適用的條款及細則且沒有限制:「AIA Vitality 健康程式」使用說明、AIAV PICS、私隱政策、優惠指南,以及促銷規則。您,您的
指已申請加入「AIA Vitality 健康程式」計劃並被授予會籍的在世人士。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月 AIA VITALITY TERMS AND CONDITIONS*
GOVERNING DOCUMENTATION AND MEMBERSHIP CONDITIONS AIA Vitality programme is administered, managed and distributed in Hong Kong & Macau by AIA Hong Kong & Macau (a member of the AIA group of companies). AIA Hong Kong & Macau shall receive ongoing support by Discovery, the global operator of the AIA Vitality programme. These terms and conditions apply to the AIA Vitality programme in Hong Kong & Macau and the provision of any benefits thereunder. The most up-to-date version of these terms and conditions is available on the AIA Vitality website and on our AIA Vitality portals. Alternatively, you can request a hard copy by contacting us at (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers)We recommend that you periodically check these terms and conditions, the AIA Vitality Terms of Use, the applicable AIAV PICS, the AIA Hong Kong & Macau Privacy Policy and the benefit guides on the AIA Vitality website. The date of the latest version of these terms and conditions can be found at the bottom of this page under the heading ‘LastUpdated’.
You must read these terms and conditions before you apply to become a member of the AIA Vitality programme. These terms and conditions contain important information. If you do not understand these terms and conditions or have any questions about these terms and conditions, please email this address hk.vitality@aia.com or call (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). Our representatives will be happy to assist you and answer any question you may have. By applying to become an AIA Vitality programme member, by paying the annual AIA Vitality membership fee to AIA Hong Kong & Macau or by participating in the AIA Vitality programme or by accessing any benefit or reward, you will be deemed to have: Read and agreed to be bound by these terms and conditions, the AIA Vitality Terms of Use applicable to our websites, portals, online facilities, smart phone/tablet applications, tools, information, materials and contents relevant to the AIA Vitality programme and the benefit guides; consented to the collection, use (including without limitation, handling and processing) and disclosure of your personal information in accordance with the AIA Hong Kong & Macau Privacy Policy and AIAV PICS applicable to the AIA Vitality programme; and acknowledged and agreed that AIA Hong Kong & Macau may make changes to the terms and conditions, AIA Vitality Terms of Use, benefit guides, AIAV PICS, AIA Hong Kong & Macau Privacy Policy at any time and agree to be bound by these documents as amended and any other rules, regulations, policies or procedures that may be adopted, promulgated, implemented, modified or varied by AIA Hong Kong & Macau from time to time. AIA Hong Kong & Macau has the sole right to interpret, apply and disapply the terms and conditions, AIA Vitality Terms of Use, benefit guides, AIAV PICS, AIA Hong Kong & Macau Privacy Policy and any other rules, regulations, policies or procedures. Once you are an AIA Vitality member, you have a choice on whether or not to access or use the benefits on offer under the AIA Vitality programme. If you choose to access or use a benefit, in addition to these terms and conditions, the AIA Vitality Terms of Use, AIAV PICS and the AIA Hong Kong & Macau Privacy Policy, you will be bound by any additional terms and conditions set out in the relevant benefit guides, as well as any other requirements which may be stipulated in writing by a partner of the AIA Vitality programme from time to time. You can obtain the full set of benefit guides if you email this address: hk.vitality@aia.com or call us at (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). The benefit guides will also be available and updated on the AIA Vitality website.*
CHANGES TO THE AIA VITALITY PROGRAMME, PARTNERS AND BENEFITS AIA Hong Kong & Macau shall have the sole discretion to unilaterally (1) modify AIA Vitality programme structure, make changes, in whole or in part, with or without notice, to any aspect of the AIA Vitality programme, benefits, rules, regulations, polices, procedures, conditions of participation or other features including these terms and conditions, the AIA Vitality Terms of Use, the AIAV PICS, the Hong Kong & Macau Privacy Policy, the benefit guides and any other terms and conditions communicated in any other materials relating to the AIA Vitality programme, even though changes may affect the points earned (or to be earned) and accumulated and the benefits entitlement; and (2) terminate, suspend, cancel, deactivate, recall or revoke AIA Vitality programme (in whole or in part) at any time, upon reasonable notice where it is possible and/or practical to give such notice. Any revised version of the terms and conditions shall be effective as at the date of publication on the website. Any continuous subscription or use of, or participation in, AIA Vitality programme by you will be deemed as your unequivocal acceptance of any amendment to these terms and conditions. AIA Hong Kong & Macau and the AIA group of companies and their partners shall not be liable for any loss or damage resulting from any amendment to these terms and conditions. It is your responsibility to keep yourself up to date in respect of AIA Vitality programme and these terms and conditions. AIA Hong Kong & Macau also reserves the right to change the identity and range of partners, benefits structure / incentives / discounts / cash back (including status thresholds, benefit, and reward entitlements) and eligibility conditions at any time. For example, AIA Hong Kong & Macau may, among other things: * change the ways in which AIA Vitality Points and AIA Vitality Status levels (also known as points and status throughout these terms and conditions) are earned, credited, accumulated or structured; * change the number of points required to access or use a benefit; * change the ways in which points or benefits may be redeemed; * add, limit, change, replace or remove partners; * add, limit, change, replace, limit, cancel, withdraw or remove any benefit, incentive or cash back; * change the annual membership fees; * change any other features, concessions or benefits of the AIA Vitality programme; and/or*
adopt or implement any legal requirement, decision, recommendation, regulatory guidance or standard of any court, tribunal, ombudsman service or regulator. We shall use reasonable effort to notify the AIA Vitality members of changes or variations to the AIA Vitality programme by posting details of the changes on the AIA Vitality website. Where we consider that changes to the AIA Vitality programme will be significant, we shall endeavour to provide AIA Vitality members with reasonable notice of the changes in advance. This notice may be provided electronically, including by email (sent to your last notified email address) or by posting details of the change(s) on the AIA Vitality website. If you are not satisfied with any changes or variations to the AIA Vitality programme, you may terminate your membership under clause 9 (Termination of membership) of these terms and conditions.*
AIA VITALITY MEMBERSHIP AIA Vitality membership is granted based on the sole discretion of AIA Hong Kong & Macau and AIA Hong Kong & Macau may refuse membership toany applicant.
AIA Vitality membership year commences on the date that the AIA Vitality membership begins and runs for a 12-month period.The AIA Vitality membership year can start on any day of the calendar year. Membership is renewed on an annual basis. For example, if your membership begins in January of this year, your membership will not be due for renewal until January of next year. Billing will be issued to you 30 days before the membership anniversary date (no billing will be issued to you if you are a member under Corporate Solutions policies). You are eligible to, and may, apply for AIA Vitality membership in oneof three ways:-
*
You are named as a life insured under an AIA Vitality Series insurance plan. Your AIA Vitality membership will be activated upon the inception of your AIA Vitality Series insurance plan and following registration and receipt of payment details for the payment of your annual membership fee.*
You are named as a life insured under an existing non-AIA Vitality Series insurance plan. You may apply for AIA Vitality membership at any time by completing the relevant documentation according to the conversion rules applicable at the time of application. Your AIA Vitality membership will only be activated following registration and receipt of payment details for the payment of your annual membershipfee.
*
You joined an employer who offers AIA Vitality programme (Corporate) as an additional employee benefit. Your AIA Vitality membership will be activated once you have successfully completed the process through our online member activation portal. If you are already an existing AIA Vitality member by reason of (1) or (2) above, and you subsequently join an employer who offers AIA Vitality programme (Corporate), and activate your AIA Vitality membership, your obligation to make future payments of the annual membership fee will automatically be switched to your employer from the date of activation until the expiry of a 30 day grace period from the anniversary of the said activation. No refund for any annual membership fee will be made to you except in one situation where you activate the AIA Vitality membership offered by your employer within 30 days from your existing/individual membership anniversary date. Furthermore, your already-earned AIA Vitality Points and AIA Vitality Status level will be carried forward to your AIA Vitality membership offered by your employer. If you leave your employer during the membership year, your membership will still continue until the expiry of a 30-day grace period from your next AIA Vitality membership anniversary date. If you wish to continue to enjoy the benefits of AIA Vitality membership after that date, you will have to, on or before the expiry of the said 30-day grace period from your next AIA Vitality membership anniversary date either: (a) pay us the annual membership fee if you already have an individual AIA Vitality membership by reason of (1) or (2) above prior to activating your AIA Vitality membership offered by your employer or (b) purchase an AIA Vitality Series insurance plan (with or without annual membership fee) or join another employer who offers AIA Vitality programme (Corporate) as an additional employee benefit and activate your AIA Vitality membership. Your existing AIA Vitality membership anniversary date, if any, shall remain unchanged even if you have joined the AIA Vitality programme (Corporate) through your current employer or subsequently a different employer. The following examples are for illustration: Example 1: AIA Vitality membership year starts from 1 January 2016 and expires on 31 December 2016. You join employer A and activate your AIA Vitality membership on 1 April 2016. Your AIA Vitality membership anniversary date shall remain 31 December 2016. Example 2: You join AIA Vitality programme (Corporate) through employer A and activate your AIA Vitality membership on 1 January 2016. You resign on 1 April 2016 and later join employer B who also offers AIA Vitality programme (Corporate). You then activate AIA Vitality membership on 1 May 2016. Your AIA Vitality membership anniversary date shall remain 31 December 2016. AIA Hong Kong & Macau may, in its absolute discretion, allow other methods of applying for an exclusive membership of AIA Vitality programme. Please refer to clause 10.6 of these terms and conditions for further information relating to exclusive memberships.*
QUALIFICATION AS AN AIA VITALITY MEMBER To qualify as an AIA Vitality member, an applicant has to meet the following requirements:- * You must be 18 years or older (as of last birthday), whereas the maximum issue age is based on the underlying insurance policy; * You must be the current life-insured of an AIA Vitality Series insurance plan or insured member of your employer’s Corporate Solutions policy and that your employer purchased the AIA Vitality programme (Corporate) ; or * You convert an existing AIA Vitality Series insurance plan / non-AIA Vitality Series insurance plan, or upgrade benefits from an existing non-AIA Vitality Series insurance plan to an AIA Vitality Series insurance plan, with this subject to conversion rules applicable at the time of your application; * You must provide a valid unique email address and identificationnumber;
* Your annual membership fee is duly paid; and*
You must be located in Hong Kong or Macau during the AIA Vitality member registration or activation process. The AIA Vitality member must be a living individual, and membership is not available to corporations or other legal entities. Membership is granted at the sole discretion of AIA Hong Kong & Macau. Each individual is entitled to only one AIA Vitality membership in each jurisdiction. Standalone purchase of AIA Vitality membership is notallowed.
AIA Hong Kong & Macau may, in its absolute discretion, allow certain individuals who do not meet the qualifying conditions set out above to become an AIA Vitality member (exclusive memberships). Please refer to clause 10.6 of these terms and conditions for further information relating to exclusive memberships.*
AIA VITALITY MEMBERSHIP CARD AIA Vitality members will be issued a membership number and membership card*. The use of this number / card or associated benefits is deemed to be an acceptance of these terms and conditions and any other applicable rules, regulations, policies or procedures related to the benefit provided by AIA Hong Kong & Macau and their partners. You will receive your AIA Vitality membership card* after AIA Hong Kong & Macau accepts your application and you have successfully activated your membership. AIA Hong Kong & Macau shall not be responsible in the event of any error in your application or your failure to receive your AIA Vitality membership card* due to the provision of incomplete or inaccurate particulars or information (including payment details) or an obsolete, incomplete or inaccuratemailing address.
You may need to present your AIA Vitality membership card* and/or your AIA Vitality membership number at our partners to earn points and enjoy benefits. If you fail to present your AIA Vitality membership card* at our partners when requested, you may not be able to claim such points and benefits retrospectively. AIA Vitality programme membership and AIA Vitality membership card* are non-transferable and non-assignable, and will be used exclusively only by you. You will remain liable for all transactions incurred from usage of the AIA Vitality membership card* (whether authorised or otherwise), where investigations made by AIA Hong Kong & Macau reveal that you are a party to any actions regarding any transactions effected through the use of the AIA Vitality membership card. You will not be entitled to dispute any transaction using your AIA Vitality membership card* or under your username and password, unless AIA Hong Kong & Macau has previously confirmed the receipt of your notification on the suspected or actual unauthorised use, loss or theft of your AIA Vitality membership card*. AIA Hong Kong & Macau is entitled, but not obliged, to rely on all instructions and transactions carried out using your AIA Vitality membership card* or under your username and password. By applying for and using the AIA Vitality membership card*, you agreeand undertake:
* not to use the AIA Vitality membership card* for any commercial, fraudulent or unlawful purposes or purposes which are deemed unacceptable by AIA Hong Kong & Macau or which are prohibited by these terms and conditions; * to promptly notify AIA Hong Kong & Macau of any unauthorised use, loss or theft of the AIA Vitality membership card*; * to change your password immediately and notify AIA Hong Kong & Macau immediately and request a new password if you have reason to suspect that the security and/or confidentiality of your password hasbeen compromised;
* to pay all fees relating to the use of your AIA Vitality membership card* as AIA Hong Kong & Macau may prescribe from time totime; and
* to only use the AIA Vitality membership card* in good faith and in accordance with these AIA Vitality terms and conditions. Your AIA Vitality membership card* is and will at all times remain AIA Hong Kong & Macau's property and will be surrendered to AIA Hong Kong & Macau immediately upon termination of your AIA Vitality membership or on our request due to a breach by you of these terms and conditions, the Terms of Use or for breach of any benefit guide the terms or conditions of any other membership documentation. * IMPORTANT NOTICE: From onwards, we will no longer issue new physical membership card (whether it is a new or replacement one) to our AIA Vitality members. All our AIA Vitality members could easily access their digital AIA Vitality membership cards from the “AIA Vitality” mobile app on the mobile devices. This would allow our AIA Vitality members to carry their AIA Vitality membership cards on the mobile devices and not in their wallet. Please check the compatibility of your mobile devices with the use of “AIA Vitality” mobile app. Should you experience any technical problem, please let us know and we will try our best to resolve theissue for you.
Save as aforesaid, other terms of use governing the AIA Vitality membership card shall remain unchanged.*
AIA VITALITY PROGRAMME BENEFITS6.1
Benefits of the AIA Vitality programme The AIA Vitality programme is a health and wellness programme that aims to reward AIA Vitality members who are proactive about improving their health and general well-being by providing benefits which may include discounts, exclusive offers, cash back rewards and other benefits relating to goods and/or services offered by AIA Hong Kong & Macau and our partners from time to time. For more information, please refer to the AIA Vitality website. Unless otherwise set out in the relevant benefit guide, only an AIA Vitality member can enjoy the benefits. Benefits may only be used for personal and not business purposes. As a general rule, you will be eligible to access benefits when you activate your AIA Vitality membership card. Certain benefits may not be accessible immediately and may be subject to a processing or waiting period. The relevant benefit guide will explain when that benefit will be available and the relevant terms and conditions applicable to obtaining each benefit (e.g. certain benefits may only be available exclusively to AIA Vitality members residing in Macau). If you do not activate your AIA Vitality membership, you may not be able to access benefits. Please refer to the benefit guides on the AIA Vitality website for more information. In some cases, certain benefits or partner discounts will not be applied at the point of sale. Instead these benefits or discounts may be consolidated on a periodic basis in the form of rebates. Where applicable, you will receive such rebates by electronic funds transfer or vouchers, or such other method as may be determined by us from time to time at our sole discretion and subject to applicable laws. For more information, please refer to the relevant benefit guide on the AIA Vitality website.6.2
Additional fees for using benefits Additional fees, including but not limited to, activation fees, surcharge, monthly fees and subscription fees, may be payable for the utilisation of certain benefits. The fees may be payable directly to the partner or to AIA Hong Kong & Macau. Please refer to the benefit guides on the AIA Vitality website for more information. Where possible, we will endeavour to give you advance notice of the introduction of, or increase to, any fees payable for the utilisation of certain benefits. This notice may be provided electronically, including by email (sent to your last notified email address) or by posting details of the change(s) on the AIA Vitality website. If you are not satisfied with the introduction of, or increase to, any fees payable for the utilisation of certain benefits, you may terminate your membership under clause 9 (Termination of membership) of these terms and conditions.6.3
Important information about benefits Benefits are provided by our partners. These partners are separate and independent entities, and AIA Hong Kong & Macau shall not be responsible for the nature or quality of products or services provided by those partners, nor for any solicitation efforts by those partners. The products and services offered by our partners are not sold or marketed by AIA Hong Kong & Macau, and the provision of the same may also be subject to certain terms and conditions of our partners. Our partners may apply additional terms and conditions with regard to the availability and eligibility of earning AIA Vitality points. AIA Hong Kong & Macau makes no representations or warranties, express or implied, of any kind with respect to any benefit, including price, availability, quantity, quality, accuracy, timeliness, usefulness, merchantability or fitness of any product or service provided as part of a benefit, including without limitation, success rate, fitness for a particular purpose and quality. AIA Hong Kong & Macau will not be liable for any loss, injury, claim or damage suffered or incurred as a direct or indirect result of an AIA Vitality member’s use of a product or service or reliance upon advice with respect to any benefit. AIA Hong Kong & Macau shall have no liability for partner withdrawals from the AIA Vitality programme or for award changes or cancellations caused by partner withdrawals, discontinued partner service, or award or point accrual cancellationsfor any reason.
Any dispute about any products or services provided as part of a benefit must be resolved directly with the relevant partner. By joining and participating in the AIA Vitality programme, you understand and acknowledge that your name, address and certain other personal data of yours may be shared with some or all of our partners and that you may receive promotional materials, mailings or emails from AIA Hong Kong & Macau or our partners with respect to the partners’ products and services. You may, however, opt out of receiving such materials by advising AIA Hong Kong & Macau. However, if you choose to opt out, you are not able to receive useful information about reward etc. under the AIA Vitality programme. For details, please refer to clause 10.3 below, AIAV PICS and AIA Hong Kong & Macau Privacy Policy.6.4
Benefit guides and other documentation A partner (alone or jointly with AIA Hong Kong & Macau) may issue a benefit guide which sets out the rules governing the use and access to a benefit. You can obtain the full set of benefit guides if you email a request to hk.vitality@aia.com or call (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). The benefit guides are also available on the AIA Vitality website. Representations in the benefit guides made on behalf of our partners are based upon information that AIA Hong Kong & Macau has received from them, such information having been provided to us along with assurances from our partners that it is accurate. AIA Hong Kong & Macau does not assume any legal liability or responsibility for the completeness, accuracy, adequacy or currency of the contents of any benefit guide or any other advice or information provided with respect to any benefit. All information in a benefit guide and other information provided with respect to any benefit is general information only and are not in any way intended to be financial, medical, nutritional, health, fitness, legal or other advice or as a substitute for such advice. Any such information is not provided to promote or influence you to acquire anyproduct or service.
Benefit guides and other information provided in respect of benefits do not take into account your personal circumstances and are subject to change. You should obtain professional advice from a medical practitioner, pharmacist, dentist, nutritionist or other appropriate health professional in relation to your own personal circumstances or in relation to the diagnosis or treatment of any medical condition. If necessary, you should consult with such a professional. Importantly, the results of any benefits, devices, services, software available, assessments, health checks, consultations or tools cannot replace any advice a doctor or other health professional gives. You should not change or discontinue any assistance or treatment you may be receiving on the basis of information provided in relation to any benefits, devices, services, software available, assessments, health checks, consultations or tools accessed or used without first consulting your healthcare provider. Medicines you use for your physical or mental health may also affect the results of any benefits, devices, services, software available, assessments, health checks, consultations or tools accessed or used. You should also seek professional advice immediately should any symptoms you may be experiencing persist or change.6.5
AIA Vitality fitness assessment By taking part in the AIA Vitality fitness assessment with an AIA Vitality gym partner (and/or its franchisees) and/or by using the AIA Vitality gym partner’s and/or its franchisees’ services and/or facilities (ACTIVITY) you:*
Authorise, agree and consent to AIA Hong Kong & Macau collecting, using (including handling and storing) and/or disclosing personal and sensitive information in connection with the Activity or the AIA Vitality programme in accordance with the applicable AIAV PICS and AIA Hong Kong & Macau Privacy Policy available at www.aiavitality.com.hk;
*
Authorise, agree and consent to the relevant gym partner collecting, using (including handling and storing) and/or disclosing personal and sensitive information in connection with the Activity or the AIA Vitality programme in accordance with its Privacy Policy available on its website and in the absence of such a provision, in all cases to AIA Hong Kong & Macau;*
Acknowledge and agree that to the extent permitted by law, AIA Hong Kong & Macau and the relevant gym partner exclude any and all liability to you under contract, tort, statute, equity or in any other manner, for any injury (including without limitation death, personal, bodily or mental injury), damage or loss of any kind whatsoever (including without limitation, any liability for direct, indirect, special or consequential loss or damage) sustained by you or any other person, or for any costs, charges or expenses incurred by you or any other person arising from or in connection with the Activity and/or any act or omission of AIA Hong Kong & Macau and/or the relevant gym partner, except to the extent that such injury, damage or loss is caused by the gross negligence (meaning that the act was done or omitted to be done with reckless disregard, with or without consciousness for the consequences of the act or omission) of AIA Hong Kong & Macau and/or the relevant gym partner. In such case, the liability of the respective party will be limited to the injury, damage or loss directly caused by that party’s gross negligence. This clause does not exclude, or intend to exclude, any consumer guarantees applicable to the Activity and to the extent that it does this clause has no effect;*
Represent that you are in good physical and mental condition and have no health and medical reason, impairment or disability that might prevent you from undertaking the Activity. You acknowledge that neither AIA Hong Kong & Macau nor the gym partner is in a qualified position to provide you with medical advice related to your physical condition and/or inability to undertake the Activity;*
Agree to obtain professional advice from a medical practitioner, pharmacist, nutritionist or other appropriate health professional in relation to your own personal circumstances or in relation to the diagnosis or treatment of any health / medical condition. If necessary, you agree that you will regularly consult with such a professional. You also agree to seek professional advice immediately should any symptoms you may be experiencing persist or change; and*
Acknowledge and agree that the results of the Activity are not a substitute for medical advice or treatment and must not be used for diagnosing or treating a health problem or to replace your doctor or healthcare professional. You agree not to change or discontinue any assistance, medication or treatment you may be receiving on the basis of information provided in relation to the Activity without first consulting your doctor or health professional. Medicines you use for your physical or mental health may affect the results of the Activity. Any reliance by you on the information provided in undertaking the Activity will be at your own risk. AIA Hong Kong & Macau and the gym partner make no express or implied representation or warranty regarding the completeness, accuracy, reliability or currency of the information or results provided.*
AIA VITALITY STATUS AND AIA VITALITY POINTS7.1
AIA Vitality Status
As a new AIA Vitality member, your default status will be Bronze. Points earned throughout your AIA Vitality membership year are added towards your status. The more points you earn, the higher the status you will achieve. The different status levels are: Bronze, Silver, Gold and Platinum. To move up a status, you will need to accumulate a sufficient number of points to reach the relevant status. The table below sets out how many points are needed for each status at the date of these terms and conditions.AIA VITALITY STATUS
AIA VITALITY POINTS
Bronze
0 – 9,999
Silver
10,000 – 19,999
Gold
20,000 – 29,999
Platinum
30,000 +
As your status changes, the benefits you are entitled to and the terms relating to those benefits may change. Please refer to the benefit guides for further information.7.2
Earning AIA Vitality Points You will earn points for completing certain activities if you are an AIA Vitality member. Additional rules such as age and gender rules apply to some activities. Please refer to the partner benefit guides on our website for further details. The number of points you can earn will depend on a range of factors such as the activity you are doing and your health goals and risk factors. We may adjust the number of points you can earn for each activity depending on your individual health status or how important the activity is to your health status. Certain activities and/or groups/categories of activities may have limits as to how many points you can earn over a certain time period. Additional terms and conditions may apply to each activity. Please refer to the relevant benefit guides for further details.7.3
Awarding of AIA Vitality Points AIA Vitality Points will be awarded to you in accordance with the terms and conditions as determined by us and the respective partner from time to time. In some cases, it may take approximately 30 days for your points to be reflected. We assume no control, responsibility or liability as to the awarding of or any delay in the awarding of points or posting of transactions into your membership account by the respective partners. AIA Hong Kong & Macau and its partners may run promotions from time to time offering bonus AIA Vitality Points. Qualification for these bonus points is subject to terms and conditions of each individual promotion. Where a promotion requires pre-registration, bonus points will only be credited if members complete the registration process at our website prior to purchase or consumption of our partner’s products and services. AIA Hong Kong & Macau and its partners may exclude specific activities from the crediting of AIA Vitality Points with or without notice to members. In some cases, AIA Vitality Points may not be earned in conjunction with other promotions or discounts offered by AIA Hong Kong & Macau and/or its partners. You are advised to check with us and/or our partners. It is your responsibility to check that all points are reflectedaccurately.
AIA Hong Kong & Macau reserves the right to audit any and all your activities to ensure compliance with these terms and conditions and other applicable rules, regulations, policies or procedures relating to the AIA Vitality programme, without notice to you. During the course of audit or investigation, we may share your account information with our partners and also third parties with whom we have contracted to assist in performing such audit or investigation. In the event that an audit reveals discrepancies or possible violations, we may delay the processing of the awarding of AIA Vitality Points, cancel any outstanding redemption, without statements or suspend your account pending completion of an audit. Upon completion of an audit, if discrepancy or violation has been determined by us, in addition to any other remedies we may have, the AIA Vitality Points may be removed from your account and/or your AIA Vitality Status may be downgraded to remedy any such discrepancy or violation with or without notice toyou.
Any disputes in connection with or arising from the points awarded must be notified to us as soon as possible and in any event, within 30 days from the date of activity, by email at hk.vitality@aia.com or by calling 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). We may need you to provide us with supporting documents wherever applicable to assist us in settling any disputes. If we do not receive any notifications from you within the stipulated timeframe of any disputes or inaccuracies on your points, the points statement will be taken to be correct, final and binding on you. Our decision on any such dispute shall be final and conclusive.7.4
Monitor your AIA Vitality Points You can monitor your points by logging on to the AIA Vitality website, via the AIA Vitality mobile app or by calling (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). There may be a delay for points to be loaded and / or reflected on your points statement or on any of the above platforms.7.5
Validity and expiry of AIA Vitality Points Your status will remain in place from the time you earn the relevant status until the end of the next AIA Vitality membership year unless changes are made to your membership. At the anniversary of your AIA Vitality membership, AIA Vitality members will carry over their status earned from the previous year. However, in the year after that AIA Vitality membership year, you will lose your status if you do not earn enough points to maintain it. Your points will expire at the end of the AIA Vitality membership year in which the points are earned. No points will be carried over into the subsequent year. Points earned in one AIA Vitality membership year must be claimed within 30 days from the anniversary of your AIA Vitality membership. If you do not submit the points within this period, the points will not be awarded.7.6
Transfer of rights
The membership of AIA Vitality programme is personal to you and will not be assigned at law or in equity. Accrued AIA Vitality Points do not constitute your property. AIA Vitality Points generated under this AIA Vitality programme apply to certain qualified benefits offered by the partners in Hong Kong & Macau only. They are not transferrable to other AIA vitality schemes operated elsewhere in the world (and vice versa). Except as provided otherwise in these terms and conditions or in any other documents relating to AIA Vitality programme, you cannot transfer, assign, sell, barter or pledge your points, your status, membership rights or rights to benefits or points to another person or another membership. AIA Vitality Points cannot be bequeathed or devised. Points cannot be redeemed for cash and cannot be returned for any other consideration. If points, awards or benefits are purchased from an unauthorised source, such transactions are voidable and you will be liable for the full, unrestricted value of awards issued as a result of improper or fraudulent transfers and/or redemptions and otherwise in violation of the terms of the AIA Vitality programme.7.7
Underutilisation rules On some benefits you may be required to utilise and/or purchase the partner’s facility, goods and/or services a specified minimum number of times or amounts. Failure to meet these minimum utilisation rules could result in your rights to the benefit being altered orterminated.
Please see the relevant benefit guide on the AIA Vitality website formore details.
*
ANNUAL MEMBERSHIP FEE Participation and membership in AIA Vitality programme is subject to the payment of an annual membership fee. All annual membership fee will be payable to us on or before your annual membership fee due date. Annual membership fees may be collected together with, or separately from, your AIA Hong Kong & Macau insurance policy premiums as determined by AIA Hong Kong & Macau. For AIA Vitality membership offered under a Corporate Solutions policy, the membership fee will be payable by your employer and according to the payment mode of the Corporate Solutions policy, in which case we generally allow grace period of 30 days with respect to any inadvertent failure to settle the fee. Where required by AIA Hong Kong & Macau and where permitted by law, you must procure that the policy owner of the AIA Vitality Series insurance plan or Corporate Solutions policy will pay the annual membership fee for the AIA Vitality membership and agree to pay the Annual membership fee to AIA Hong Kong & Macau yourself if the policy owner refuses to, or defaults on paying the annual membership fee. The annual membership fee for the following year will be advised to you on initial application and prior to the annual membership fee due date. We reserve the right to vary the annual membership fee provided we notify you in advance of the new annual membership fee prior to the annual membership fee due date. If you are not satisfied with the revised fee amount, you may terminate your membership in accordance with clause 9 of these terms and conditions. You must pay your annual membership fee on an annual or such other periodic basis and using such payment methods as may be approved by us. Each periodic payment is an instalment of the current year’s annual membership fee. If we do not receive payment of your annual membership fee by the end of the grace period, your AIA Vitality membership will automatically terminate. Your AIA Vitality membership, points and status will remain in force during the grace period.*
TERMINATION OF MEMBERSHIP9.1
Automatic termination Subject to our rules and any extension that may be allowed by us, your AIA Vitality membership will automatically terminate and thereby all AIA Vitality Points accumulated by you will be cancelled:-(1)
at the end of the relevant AIA Vitality membership year if you are no longer the life insured under an AIA Vitality Series insurance plan;or
(2)
in the case of your AIA Vitality membership under a CorporateSolutions policy:
(a)
upon the expiry of a 30-day grace period from your next anniversary date of your membership activation, if you are no longer insured under a Corporate Solutions policy for any reason whatsoever, whilst the said policy remains in force; or(b)
upon the expiry of a 30-day grace period from the date of termination of a Corporate Solutions policy and/or AIA Vitality programme(Corporate).
Membership is also automatically terminated in the event of member’s demise, and all AIA Vitality Points accumulated by the deceased memberwill be cancelled.
If your AIA Vitality membership is cancelled during the initial application due to the cooling off of the last underlying eligible plan, you will then be entitled to a full refund of the paid annualmembership fee.
9.2
Cancellation by you
You may terminate your AIA Vitality membership at the end of the AIA Vitality membership year. You must provide us with 30 days’ prior written notice, sent to us by email at hk.vitality@aia.com in order to terminate your AIA Vitality membership. Save as described in section 9.1 above, no full or partial refund of the paid annual membership fee shall be allowed by us in the event that you choose to terminate your AIA Vitality membership. On termination of your AIA Vitality membership, you may or may not automatically terminate your existing relationship with partners, you may still be subject to the notice period of certain partners and to any other relevant terms and conditions of such partners.9.3
Termination of the AIA Vitality programme or your membership by us We reserve the right to terminate, suspend, cancel, deactivate, recall or revoke the AIA Vitality programme (in whole or in part) at any time and do not guarantee that the AIA Vitality programme will continue indefinitely or that it will be managed and owned by us. We further reserve the right to terminate, suspend or deactivate your AIA Vitality membership (in whole or in part, including your access and right to utilise one or more of the benefits), your transaction(s), AIA Vitality membership card, points and/or forfeit the accumulated points, for reasons which include (but are not limitedto):
* if we detect or suspect any unusual, irregular, suspicious, fraudulent or unauthorised use or activity or any conduct/misconduct; * detrimental to the interests of AIA Hong Kong & Macau, any threatened or actual breach by you of the AIA Vitality terms and conditions, AIA Vitality Terms of Use or of any benefit guides; * if you do not or no longer qualify (or we suspect that you do not or no longer qualify) for an AIA Vitality membership under these termsand conditions;
* if you do not pay the annual membership fee or any other fees payable to us or any of our partners; * if we believe that you are abusing or misusing the benefits, awards or privileges of the programme; or*
if you are no longer a life insured of an AIA Vitality Series insurance plan to which the AIA Vitality membership is linked, or the primary insured of Corporate Solutions policy. In the event of termination of the AIA Vitality programme or the cancellation of membership in the AIA Vitality programme, we shall notify you in writing of such termination or cancellation by posting details on the AIA Vitality website, and/or by sending an email to the last notified email address as specified by you. Subject to the terms of our agreement with relevant partners, we shall use reasonable endeavours to allow AIA Vitality members to access their benefits ordered as at the date of termination of the AIA Vitality programme for a period of 45 days from when we issue notification of the termination of the AIA Vitality programme.9.4
If your membership terminates If your membership is terminated for any reason: * Subject to the terms of our agreements with the relevant partners and any other relevant terms and conditions of the relevant partners, your rights to benefits will cease upon the termination of your AIA Vitality membership. * You may be entitled to any outstanding partner cash back that you earned less any outstanding fees due to AIA Hong Kong & Macau, subject to the terms and conditions of the applicable partner cash backprogramme.
* In the event that there are any unpaid sums owed to AIA Hong Kong & Macau or any of our partners in connection with your AIA Vitality membership, upon the termination of your AIA Vitality membership, we reserve the right to deduct any such unpaid sums from the benefits that you may have earned. * Any discounts which may have applied in respect to your existing AIA Vitality Series insurance plan will permanently cease from the next policy anniversary date onwards, irrespective of whether you subsequently re-join the AIA Vitality programme and subscribe to the AIA Vitality membership.*
Any points and status will cease upon the termination of your AIA Vitality membership.*
OTHER IMPORTANT INFORMATION10.1
General information
Membership of the AIA Vitality programme does not give rise to any legal relationship with AIA Hong Kong & Macau, other than being bound by these terms and conditions and the other governing documentation referred to in clause 1 of these terms and conditions, and when entitled to do so, to receive any benefits. Nothing herein shall be construed as a representation by us that AIA Vitality programme and/or AIA Vitality membership card is/are available for use in geographic areas or jurisdictions other than HongKong & Macau.
The AIA Vitality terms and conditions and other governing documentation (including but not limited to the AIA Vitality Terms of Use, AIAV PICS, Privacy Policy and benefit guides) and the use of the AIA Vitality membership card shall be governed by and construed in accordance with the laws of Hong Kong. If for any reason, any provision or part of the AIA Vitality terms and conditions or any provision or part of any other governing documentation is found to be void or unenforceable, such provision or part of the AIA Vitality terms and conditions or of any other governing documentation shall be deemed to be severed from the AIA Vitality terms and conditions or such other governing documentation and the remainder of such provision or of the AIA Vitality terms and conditions or such other governing documentation, as the case may be, shall remain in full force and effect and may be enforced to the fullest extent possible. Other benefit promotions, special discounts, competitions, exclusive offers etc. may be offered from time to time, including from us, our partners or affiliates. If they are offered, other terms and conditions may apply, which may be notified by mail, email, SMS, the AIA Vitality website or the AIA Hong Kong & Macau website www.aia.com.hk or otherfacility.
10.2
How we communicate with you and consent to electronic communication You consent to receive documents and other information in relation to your AIA Vitality membership and any other arrangements you have with us by electronic communication to the most recent email address we have for you in our records and authorise us to act on instructions received electronically. You also consent to us communicating electronically the fact that some information can be obtained by following a hyper-link or by accessing an electronic address set out in the communication. You acknowledge that these consents and authority have effect to the maximum extent that we are permitted by law to act and provide information to you in accordance with these consents and authority. We shall be entitled from time to time to contact you via electronic transmission (e.g. email), mail, SMS, MMS, telephone, fax and other means of communication (via any of your telephone numbers, whether registered in Hong Kong & Macau or otherwise) in respect of your membership and participation in the programme. You acknowledge that hard copy documents and information may not be given and that electronic communications must be regularly checked. Notwithstanding these consents, we may still decide to send you hard copy documents and information in certain circumstances. Any notice or other information to be given to you may be given by updates to the AIA Vitality website, portals, online facilities, electronic transmission (e.g. email), mail, SMS, MMS, telephone, fax and other means of communication (by any of your telephone numbers, whether registered in Hong Kong & Macau or otherwise), at the address as may from time to time be notified in writing. We shall use reasonable endeavours to transmit statements, notices and other material relevant to AIA Vitality members to advise you of various matters of interest, including changes to the programme, but we shall not be responsible for correspondence lost or destroyed. Any statement, notice or other material shall be deemed to have been given by us if it is uploaded to the AIA Vitality website or if it is sent to the email or physical mail address last notified to us by the AIA Vitality member for the AIA Vitality programme. You are responsible for advising us of any change in your contact details, including email and physical mail address, and ensuring that your email address remains current and unblocked and that communications from us are not filtered or placed in a location where you do not see them so that we can provide documents and other information to you. AIA Hong Kong & Macau shall not be liable for failure to deliver a notice to you where you have failed to comply with the foregoing.10.3
Disclosure of information By way of summary, we collect personal and sensitive information in a range of circumstances, including on registration, when you contact us, make an enquiry or use or request our products or services or the products or services of our partners. The types of personal and sensitive information we collect includes (amongst other things) your name and contact details, identifying information (e.g. date of birth), demographic and profile information (sex, age, etc.) and health and medical-related information. We also collect personal information about your interactions with us, including any contact we have with you by telephone, email or online. You hereby agree that any information provided by you for use in relation to the AIA Vitality programme is on a voluntary basis for your membership and participation in the AIA Vitality programme. Your subscription of AIA Vitality membership and certain related information will have to be disclosed by us to those persons who have insurable interest in your life and intend to take out (or have already taken out) a life or medical insurance policy with us on your life (i.e. applicants or policy owners). The servicing agents of these insurance policies under which you are named as the life insured will also have access to the said information in order to provide proper advice and service to the applicants and policy owners with respect to the availability of integrated products. AIA Hong Kong & Macau (and for the avoidance of doubt, its related bodies, corporate, and affiliates) may also use and disclose your personal information to provide marketing communications that may be of interest to you, including without limitation, about new AIA Vitality products and services as well as partner products and services, changes in your membership fees or any changes/enhancements to the benefits. Communications may be provided on an ongoing basis by telephone, electronic messages (e.g. email and pop-ups), online (including websites and mobile apps) and other means. Before using your personal data for the marketing purposes, we must obtain your consent, and only after having obtained such consent may we use and/or provide your personal data for any promotional or marketing purpose. If you do not wish to receive direct marketing communications please indicate this where prompted (e.g. on the application form, by following unsubscribe instructions in the communications themselves or by contacting us on (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers)). Please refer to the AIAV PICS and AIA Hong Kong & Macau Privacy Policy for more information. Any health or medical-related personal information you provide as part of your AIA Vitality membership will not be provided to the underwriting or claims departments of AIA Hong Kong & Macau and therefore will not be used in the making of any future underwriting orclaims decisions.
If you are an AIA Vitality member under a Corporate Solutions policy, your individual health or medical related personal information will not be provided to your employer. Any information provided to your employer will be, as far as possible, in an aggregate format. Under no circumstances shall AIA Hong Kong & Macau be deemed to have knowledge of any AIA Vitality programme related information in respect of its underwriting and claims functions. In accordance with your duty of disclosure, you are still therefore obliged to disclose any of this information to the extent it may be relevant in the event of any future application for insurance cover, changes to existing insurance cover or claims under an insurance policy with AIA Hong Kong & Macau.10.4
Dishonesty/fraud/misrepresentation/abuse of AIA Vitality programmeprivilege
Your membership of and participation in the AIA Vitality programme is based on mutual trust. Where dishonesty or fraud or misrepresentation or abuse of AIA Vitality programme privilege is detected, benefits may not be awarded, your AIA Vitality membership may be cancelled and the matter may be referred to the appropriate authorities. This AIA Vitality membership may become invalid and we may take other action consistent with our legal rights. If any act or omission by you is dishonest or fraudulent or constitutes an abuse of the AIA Vitality programme privilege, or if any dishonest or fraudulent or improper means or devices are used by you, any member of your household or anyone acting on your or their behalf in relation to the AIA Vitality programme, then all benefits under this programme may be lost or forfeited, your AIA Vitality membership may also be cancelled and you may have to return to us any payments made by us and benefits provided by us, or any of our partners (or by any other party under our direction) as a result of your actions or the actions of any member of your household or anyone acting on your or their behalf as a result of any dishonest orfraudulent actions.
10.5
Exclusion of liabilities Under no circumstances, including as a result of its negligent acts or omissions or those of its officers, employees, directors, agents, advisers, contractors, partners or other persons for whom in law it may be liable, shall AIA Hong Kong & Macau be liable for any loss or damage of any nature which you, your beneficiaries or any third parties may sustain as a result of engagement in the AIA Vitality programme. By agreeing to these terms and conditions you, your beneficiaries and any third parties indemnify AIA Hong Kong & Macauaccordingly.
All liability of AIA Hong Kong & Macau and/or partners and their respective officers, employees, directors, agents, advisers and/or contractors for any loss, damage, claim or expense (including but not limited to indirect, incidental, special, punitive or consequential liability, economic loss, loss of profits and loss of opportunity) you may incur or suffer that arises directly or indirectly out of these terms and conditions, any other governing documentation as set out in clause 1 of these terms and conditions or the AIA Vitality programme (regardless of whether we have any control over circumstances giving rise to the claim or not) including termination or suspension of your AIA Vitality membership, termination of the AIA Vitality programme and/or termination of any partner benefit, is hereby excluded to the maximum extent permitted by law. To the extent permitted by law, this applies even if we have been informed that the liability, loss, damage or expense will or may result. AIA Hong Kong & Macau and/or partners and their respective officers, employees, directors, agents, advisers and/or contractors disclaim all warranties, express or implied, in connection with the AIA Vitality programme and the benefits. If AIA Hong Kong & Macau and/or partners are liable to you in any way, our liability shall be limited to allocating to your AIA Vitality membership the number of points and/or status which we consider is appropriate in connection with which the relevant claim arose. To the fullest extent permitted by law, AIA Hong Kong & Macau disclaims all express or implied warranties including, but not limited to, warranties of availability, price, satisfactory quality, merchantability and fitness for a particular purpose. AIA Hong Kong & Macau shall not be liable for any damage or loss of any kind directly or indirectly arising from or in connection with the AIA Vitality programme, any information, software, products, services, benefits or content obtained through the AIA Vitality programme, or your dealings with our partners and third party service providers available through the AIA Vitality programme. AIA Hong Kong & Macau shall not be liable for any disruption to the Vitality programme or any delay to or inability to provide any of the benefits caused by circumstances beyond the control of AIA Hong Kong & Macau including, but not limited to, failure of any service provider or other third party, merchant closure, strikes or industrial disputes, acts of God, flood, weather, natural disaster, unavailability, war, hostilities (whether war be declared or not) terrorism, rebellion, revolution, insurrection, military or usurped power or confiscation or civil disturbance. Any third party links (including those of partners) provided by us on any of our websites, communication channels and social media are provided for your convenience. Their inclusion does not imply any approval or endorsement by us. We have no control over the content of those sites and accept no responsibility or liability in respect ofthem.
You must evaluate and bear all risks associated with the use of the content downloaded and acquired through our/third party (including partner) websites. We shall not be liable for any damage or loss of any kind directly or indirectly arising from or in connection with your use or inability to access our website /third party (including partner) links and/or use any related documents. Please note that the material (including, without limitation, workout and exercise tips, and information contained in applications and video clips), provided on any of our websites, communication channels and social media, including all text, photographs, images, illustrations, graphics, audio, video and audio-video clips, is provided by way of general information only. Whilst we, (including our holding company, subsidiaries and/or the subsidiaries of our holding company and any joint venture partners or affiliates), endeavour to ensure that the contents of the material are accurate, errors or omissions may occur and we do not accept any liability in respect of them. We recommend that you consult with your physician before you undertake to follow any health and fitness recommendation you may receive from AIA Vitality programme, our websites, communication channels and social media. We are not a licensed medical provider and have no expertise in diagnosing, examining, or treating medical conditions of any kind, or in determining the effect of any specific exercise on a medical condition. AIA Vitality programme does not provide any medical advice or treatment. AIA Vitality programme is not intended to be a substitute for professional medical advice, diagnosis, treatment or management of care following an assessment in the event of abnormal health screen results. No recommendation is intended to be to be instructional for medical diagnosis or treatment. Should you have any health related questions, please call or see your healthcare provider or doctor promptly. In the event of an emergency, call your healthcare provider or doctor immediately. You expressly agree that your athletic activities carry certain inherent and significant risks of property damage, bodily injury or death and that you voluntarily assume all known and unknown risks associated with these activities even if caused in whole or part by the action, inaction or negligence of us or by the action, inaction or negligence of others (including partners). You also expressly agree that we do not assume responsibility for the inspection, supervision, preparation, or conduct of any race, contest, group athletic activity or event that may earn you points. If you ever start to feel unwell or have discomfort at any time after trying the workout or exercise, stop immediately and seek further advice from your healthcare professionals. Do not disregard, avoid or delay obtaining medical or health related advice from your healthcare professional because of what you may have read on any of our website, communication channels and social media. Current health and fitness research may exist that could impact the information provided by us; information provided may not be based on the most recent findings or developments. We shall not be held responsible for any injuries and/or damages that may result from your participation in or engagement of the workout or exercise or any health and wellness programme, of which the information has been provided to or shared with you on any of our websites, communication channels and social media. We do not accept any liability with respect to death, injury or any consequential damage or loss arising from or in connection with the AIA Vitality programme generally or from the supply of a benefit or service or from the loss, theft or destruction of a benefit (including, but not limited to vouchers). You may incur a tax liability or disclosure obligation through joining or use of AIA Vitality programme. You should obtain your own financial or tax advice regarding any benefit you may receive through AIA Vitality programme. AIA Hong Kong & Macau is not liable for any financial or tax consequences that may arise. AIA Hong Kong & Macau reserves the right to provide any tax authorities with full details of any member’s accrual and redemption of benefits, upon request of a tax authority. AIA Hong Kong & Macau excludes all liability for cooperating with tax authorities in this matter. This serves to clarify that AIA Vitality is a science-backed incentivised wellness programme and not an insurance product that falls under the jurisdiction of the insurance regulation. Depending on the circumstances of the case, any customers' complaints and/or queries arising from AIA Vitality programme will be dealt with separately from other conduct associated with selling insuranceproducts.
Please also refer to the AIA Vitality Terms of Use, AIAV PICS, AIA Hong Kong & Macau Privacy Policy and other governing documentation set out in clause 1 of these terms and conditions.10.6
Exclusive memberships From time to time and in our sole and absolute discretion, we may select individuals and offer exclusive memberships to them for AIA Vitality programme. In such circumstances the individual will be deemed to satisfy the eligibility criteria in these terms and conditions and other additional eligibility criteria as may be determined by us for the exclusive membership offer at our sole and absolute discretion. We may at our sole and absolute discretion waive the annual membership fee, the requirement to be insured under an eligible AIA Hong Kong & Macau insurance policy, or other requirements of AIA Vitality membership. Whether a selected individual is offered an exclusive membership and the eligibility and rules applicable to such exclusive membership are in the absolute discretion of AIA HongKong & Macau.
These terms and conditions apply to such exclusive memberships, except where the terms and conditions are inconsistent with this clause 10.6, in which case this clause 10.6 will prevail to the extent of any inconsistency. If an exclusive membership is offered, other terms and conditions may apply, which may be notified by the AIA Vitality website, mail, email, SMS or such other facility as AIA Hong Kong & Macau determines in its sole and absolute discretion. We reserve the right to terminate, suspend, cancel, deactivate, recall or revoke an exclusive membership offered at any time. Where a selected individual has an exclusive membership with AIA Hong Kong & Macau, AIA Hong Kong & Macau may, in its absolute discretion, determine if the selected individuals are eligible for discounts to their premium or any cash back which may otherwise be available under the AIA Vitality programme. However, an individual being granted an exclusive membership may choose to cease having the exclusive membership status, and apply for a paying AIA Vitality membership, and in which case, if accepted, that individual would be eligible to enjoy any discounts or cash back which may normally be available to other ordinary paying AIA Vitality members. Without in any way limiting the termination rights of AIA Hong Kong & Macau or other rights contained in these terms and conditions or rights under rules, regulations, polices, procedures and other documentations relating to AIA Vitality programme, where a selected agent or a selected personnel of our business partner has been granted an exclusive membership, the exclusive membership may, in the absolute discretion of AIA Hong Kong & Macau be terminated on the occurrence of the earliest of one of the following applicable events: cessation of business; revocation of requisite license to distribute insurance products; cessation to be the agent or business partner (as the case may be) to distribute AIA Hong Kong & Macau insurance policies; retirement; death. AIA Hong Kong & Macau reserves the right, and retains the sole discretion, to terminate or suspend the exclusive membership at any time without the need to provide reasons. Other terms and conditions shall continue to apply to exclusive memberships and other rules, policies or procedures applicable to exclusive memberships may be adopted, implemented, amended or varied by us from time to time.10.7
Third party rights
These terms and conditions, benefit guides and other documentations issued by us relating to AIA Vitality programme are not intended to, and do not give any person who is not our member any right to enforce any of the provisions.10.8
Severance
If any provision of these terms and conditions is prohibited by law or judged by a court or tribunal to be unlawful, void or unenforceable, the provision shall, to the extent required, be severed from these terms and conditions and rendered ineffective as far as possible without modifying the remaining provisions, and shall not in any way affect any other circumstances of or the validity or enforcement of these terms and conditions.10.9
Waiver
No failure or delay by AIA Hong Kong & Macau in exercising any or enforcing any right, power or privilege shall impair the same or operate as a waiver of the same nor shall any single or partial exercise of any right, power or privilege preclude any further exercise of the same or the exercise of any other right, power orprivilege.
10.10
Law and jurisdiction These terms and conditions and the relationship between you and AIA Hong Kong & Macau are governed by Hong Kong laws. By joining the AIA Vitality programme, you agree to submit to the exclusive jurisdiction of the Hong Kong courts. If this English version of the terms and conditions do not conform to the other language version, or there is any conflict in meaning between the English version and any version or translation in other language, the English version shall prevail. In the event of dispute, AIA Hong Kong & Macau reserves the right to final decision.*
DEFINITIONS AND INTERPRETATION In the terms and conditions, unless the context otherwise requires, the headings are inserted for convenience only and shall not affect the construction of these terms and conditions. The following expressions have the following meanings: AIA Hong Kong & Macau, we, our, us Refers to AIA International Limited (Hong Kong and Macau Branches) and/or where appropriate, its related bodies corporate and affiliates.AIA Vitality member
As set out in clause 4 of these terms and conditions. AIA Vitality programme The AIA Vitality programme is offered and administered by, or on behalf of, AIA Hong Kong & Macau. The AIA Vitality programme is the science-backed health and wellness programme, encouraging you to get healthier and gain rewards. The AIA Vitality programme's proven approach takes you on a personal pathway to better health: you get to know your health, learn how to improve your health and enjoy the rewards when you do.AIA Vitality Series
Means those designated insurance plans offered and issued by AIA Hong Kong & Macau which allow flexible discount in premiums on the basis of the AIA Vitality status of an AIA Vitality member. AIA Vitality website The AIA Vitality website at aiavitality.com.hk and/or our AIA Vitality portals.AIAV PICS
Refers to the respective AIA Vitality Personal Information Collection Statements issued to AIA Vitality members in Hong Kong and Macau. In order to provide AIA Vitality members with its services and benefits under the AIA Vitality programme, it shall be necessary for AIA Hong Kong & Macau to collect, use and share certain personal data about you. The AIA Vitality Personal Information Collection Statement provides you with notice as to why your personal data is collected, how it is intended to be used, to whom your personal data may be provided, from whom your personal data may be collected and how to access, review and amend your personal data, in connection with AIA Vitality programme. This statement will be provided to you on or before collection of your personal data (and also from time to time) in an appropriate format and manner. annual membership fee The annual membership payment that must be paid on joining the AIA Vitality programme and annually to remain a member of the AIA Vitality programme included with your application for an AIA Vitality Series insurance plan or Corporation Solutions policy or as part of your application for AIA Vitality Programme, as may be updated or varied from time to time on the AIA Vitality website or in other notices or documentation issued to you. The annual membership fee may be payable on an annual or such other periodic basis (save and except for some Corporate Solutions policies, the membership fee may be payable in accordance with the payment mode of the Corporate Solutions policies) and using payment methods as may be permitted by us (please refer to clause 8).benefits
Refers to discounts, exclusive offers, cash back rewards, and other benefits relating to goods and/or services offered by our partners from time to time and available to AIA Vitality members through the AIA Vitality programme.benefit guide
A guide setting out the rules governing the use of and access to a benefit. You can obtain the full set of benefit guides by emailing a request to hk.vitality@aia.com or call (852) 2232 8282 (Hong Kong customers) or 0800 315 (Macau customers). The benefit guides could also be found on the AIA Vitality website.business partners
Brokers, independent financial advisors and AIA Hong Kong & Macau’sbank partners
Corporate Solutions policy Refers to a single master (group) insurance policy issued by AIA Hong Kong & Macau to insure the lives or health of a specific group of people, such as a group of employees.Discovery
Refers to Discovery Limited and/or its affiliates.employer
A corporation who has purchased AIA Vitality membership for and on behalf of its employeesgrace period
Refers to the extra 30 days that we give to you, from the membership fee due date, for you to pay your fee (subject to AIA Hong Kong & Macau’s discretion)membership year
The 12-month period starting from the commencement of your AIA Vitality membership. Exceptions to this duration shall be clearly notified by AIA Hong Kong & Macau membership fee due date Refers to the date when your annual membership fee payment is due.mobile app
Means a computer program designed to run on a mobile device such as a phone/tablet or watch.partner
Means a retailer, association, or any other person, entity, firm or corporation who offers products or services or benefits as awards in the AIA Vitality programme and who permits the accrual of AIA Vitality points to AIA Vitality members who utilise their products or services. The partners are separate and independent persons or entities from AIAHong Kong & Macau.
partner benefits
Refers to discounts, rewards, benefits, incentives, cash back, goods and/or services available to members through AIA Vitality rogramme offered by our Partners.partner cash back
Discounts you may be entitled to with certain partners which may be distributed in the form of electronic funds transfer or cheque or coupons or vouchers or other methods, whether conditional or otherwise, as may be determined by us from time to time and at oursole discretion.
points / AIA Vitality Points The points awarded to an AIA Vitality member for doing certain healthyactivities.
policy owner
The entity or person who contracts with AIA Hong Kong & Macau and owns the insurance policy. status / AIA Vitality Status The member status level on AIA Vitality programme that a member can achieve in accordance with the number of points he/she may have earned and accumulated during a membership year. Status levels are Bronze, Silver, Gold and Platinum. AIA Vitality members start on Bronze and may progress through the levels to Platinum as they earn points while engaging in healthy activities.status thresholds
The minimum points an AIA Vitality member must earn and accumulate each membership year before moving to a particular Vitality status. terms and conditions These terms and conditions and, where applicable, any other terms and conditions which govern an AIA Vitality member’s participation in the AIA Vitality programme, including where applicable and without limitation, the AIA Vitality Terms of Use, the applicable AIAV PICS, Privacy Policy benefit guides, and promotional rules.You, your
Refers to a living individual who has applied and been granted membership in AIA Vitality programme. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated: July 2019Close
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TERMS OF USE
「AIA VITALITY 健康程式」 使用說明使用條件
如閣下使用本網站/應用程式,即表示閣下完全同意以下的使用條件,並不附加其他限制或規條。 在使用本網站/應用程式前,請先仔細閱讀以下使用條件。 有關使用條件可能隨時作出更改,並在本頁刊登。 閣下須遵從有關更改,因此閣下應該定期參閱本頁,以得知相關的最新之使用條件。免責聲明
本網站/應用程式所載資料是在允許的範圍內盡量依據適用之法律,(1)
以「現狀」形式提供,且並不帶有任何明示或隱含的保證,友邦保險控股有限公司、友邦有限公司、友邦活力有限公司、友邦活力(香港)有限公司、友邦保險(國際)有限公司、其合夥、關聯、附屬公司(統稱「「AIAVitality 健康程式」營運公司」) 就所有明示或隱含保證作出免責聲明,而此等保證範圍包括但不限於隱含的可銷售性及特殊用途合適性保證。(2) 「AIA Vitality
健康程式」營運公司並不保證本網站/應用程式或所載資料的功能不會中斷或不含錯誤,也不保證不妥當之處必被更正,或本網站/ 應用程式所設之伺服器不受病毒或其他有害成份影響。及(3) 「AIA Vitality
健康程式」營運公司不會就使用本網站/應用程式內資料、連接本網站/應用程式或因使用此等資料之正確性、準確性、可靠性或其他方面所導致的後果作出保證或其他聲明。在此所載的資料及說明只可作一般性參考資料,並非完全旨在提供適用於各產品及服務的所有條款及不適用範圍。詳細資料請參閱實際保單或有關產品或服務之協議。 本網站/應用程式可能會接駁至不屬於「AIA Vitality 健康程式」營運公司所運作的其他網站。 「AIA Vitality 健康程式」營運公司不會就第三者網站/應用程式的有效性、內容或準確性承擔任何責任; 並且不會就使用第三者連結作出任何保證,包括明示或暗示。 接駁至此等網站/應用程式並不代表「AIA Vitality 健康程式」營運公司已批核或贊同此等網站或其內容。 閣下知道及同意瀏覽這些網站/應用程式時自己所承受的風險。 法律責任的限制「AIA Vitality
健康程式」營運公司會在合理的情況下盡力於本網站/應用程式刊載準確和最新的資料,但亦有可能出現錯誤或遺漏。在適用法律允許的最大範圍內,「AIAVitality
健康程式」營運公司不會就本網站/應用程式內容的準確性作出保證或聲明,而在任何情況下(包括但不限於疏忽),「AIAVitality
健康程式」營運公司或任何參與本網站/應用程式創作、製作或發放網內資訊的人士也不會因使用、或不能使用本網站/應用程式內的資料而引起的直接、附帶、隨之發生的、間接、或懲罰性賠償而要向閣下負責,即使「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」營運公司的授權代表已被通知此等賠償的可能性。在允許的範圍內盡量依據適用之法律,無論在任何情況下,「AIAVitality
健康程式」營運公司就所有賠償、損失及其他行動對閣下所需負上的整體責任不會超出任何閣下可能曾就連接本網站/應用程式所付出的金額。「AIA Vitality
健康程式」營運公司並不會就閣下連接、使用或瀏覽本網站/應用程式、或由本網站/應用程式下載任何資料、數據、文字、影像、視像或音效而對閣下的電腦設備或其他財產造成的損害或受病毒的影響而負上任何責任。 使用資料的限制 本網站/應用程式由「AIA Vitality 健康程式」擁有及/或獲特許運作。 除非獲得「AIAVitality
健康程式」營運公司明確允許,否則不得將本網站/應用程式或任何「AIAVitality
健康程式」營運公司擁有、運作、許可或控制的網站/應用程式所載的資料以任何方式複印、複製、出版、更改、儲存於恢復系統、用於創作衍生作品 、上載、刊登、傳送(透過任何形式或透過任何渠道)、發放或在任何情況用於公眾或商業用途。 閣下可以下載本網站/應用程式所顯示資料供閣下作非商業用途,惟閣下必須保留資料內所有版權及其他擁有權通知。 未經「AIA Vitality 健康程式」營運公司書面批准,閣下不可發放、更改、傳送、再使用、再刊登或使用本網站/應用程式的內容(包括文字、影像、音效及視像)作公眾或商業用途。「AIA Vitality
健康程式」營運公司並不保證或聲明閣下使用顯示於本網站的資料不會侵犯第三者權利。司法事項
除非在此明確說明,否則「AIA Vitality 健康程式」營運公司並未就本網址/應用程式所載資料是否適合於或可供使用於任何地方作出聲明。 選擇連接本網站/應用程式人士是其本身採取主動進行連接,並負有責任遵守當地法律。 除非在此明確說明,否則本網站/應用程式所載資料並不代表「AIA Vitality 健康程式」營運公司銳意推售「AIA Vitality 健康程式」營運公司所提供之任何證券、任何保險產品或其他產品或服務的銷售要約或購買建議。 如果在某司法管轄範圍下,證券、保險產品或其他產品或服務的要約或建議、購買或銷售觸犯證券法、保險法或其他法例,此等產品及服務不會在該司法範圍由「AIA Vitality 健康程式」營運公司提供,即使由「AIA Vitality 健康程式」營運公司提供也不會生效。 某些產品及服務可能不會在所有司法範圍提供。非要約
本網站/應用程式所載資料不應詮釋為出售證券之要約或促使購買證券之要約。 過往的業績不能作未來投資表現的指標。 有意投資友邦保險控股有限公司證券之人士,在作出任何投資決定前,應先尋求獨立專業意見。資料擁有權
除了個人數據及個人資料,其他經電子郵件或其他途徑透過本網站/應用程式傳送至「AIAVitality
健康程式」營運公司的資料,包括數據、查詢、意見或建議,會被當作非機密性及非專利的資料,並成為「AIA Vitality 健康程式」營運公司擁有的財產。 這些資料可能會被用作任何用途,包括但不限於再製作、建議、公開、傳送、出版、廣播及刊登。「AIA Vitality
健康程式」營運公司可自由使用任何利用其他途徑透過本網站/應用程式傳送至「AIAVitality
健康程式」營運公司的訊息,包括意念、概念、知識或技術用作任何用途,包括但不限於產品之開發及市場拓展。 作為本部分的條款,閣下透過本網站/應用程式或其他網站傳送資料(個人資料以外)至「AIA Vitality
健康程式」營運公司,閣下將放棄所有可能適用於閣下對有關資料的權利。知識產權
所有商標、服務標誌、商品名稱、標識及功能標誌擁有權均屬「AIA Vitality 健康程式」營運公司所有。 除非在這些條款明確說明及在適用的法例允許下,否則未得「AIAVitality
健康程式」營運公司的書面批准,本網站/應用程式所載任何內容均不應詮釋為無論是以暗示、不容反悔法或其他形式之准予、任何特許或權利以使用「AIAVitality
健康程式」營運公司的知識產權,包括但不限於本網站上顯示的任何商標或標籤。 除在此網站列明可行的情況外,閣下絕對不得使用本網站/應用程式上所顯示的商標或標籤,或本網站上任何其他內容。軟件使用權
此網站/應用程式所有或提供予閣下的任何軟件,「AIAVitality
健康程式」營運公司給予閣下非全部、有限及個人許可,並只可在個人及非商業的情況下下載及使用有關軟件。 我們不賦予軟件的其他權利。 所有的權利,包括軟件的知識產權屬「AIA Vitality 健康程式」營運公司的財產、相關持牌者或軟件的擁有者。除非法律允許,否則閣下不能對軟件作出機械顛倒、程式逆轉、更改或損害。保安提示
「AIA Vitality
健康程式」營運公司非常重視使用本網站人士資料的安全及保密問題。 雖然於公開媒介如互聯網進行商業活動時固然存在風險,我們已實行了措施以減低這些風險。 為保護及保障閣下的私隱,本網站採用先進的保安系統,使用Netscape Navigator version 4.0 或 Microsoft Internet Explorer version 4.0 或更先進的版本。 「AIA VITALITY 健康程式」對行動裝置的支援「AIA Vitality
健康程式」手機應用程式(「平台」)所包含的服務、功能及優惠可於部份電腦、手機、平板電腦、控制台及其他裝置(「裝置」)上使用。「「AIAVitality
健康程式」營運公司」或會不時更新平台以提高性能、增強功能、配合對裝置作業系統的要求或解決安全性問題。由於這些原因,我們可能會要求您更新或重新安裝平台。如果您選擇不更新或停止自動更新(如適用),您可能無法繼續使用平台。對於平台的兼容性或可靠性,「「AIAVitality
健康程式」營運公司」並不作出保證;如因裝置及/或平台與健身配置或健身手機應用程式不兼容,導致未能賺取或記錄積分,「「AIAVitality
健康程式」營運公司」不承擔任何責任。如果您的裝置不支援「AIAVitality
健康程式」手機應用程式,我們建議您為裝置的作業系統升級及/或轉用兼容的裝置。請參閱App Store (iOS) 及 Google Play 商店 (Android /安卓) 瞭解平台的最新系統需求。 密碼及賬戶保安 閣下對維持登入密碼及賬戶內容的機密安全, 以及對所有利用其賬戶進行的交易或活動,負有全部責任,且不論閣下是否知悉或授權進行該交易或活動。 此網站/應用程式會提供賬戶密碼管理功能,允許此網站/應用程式儲存閣下密碼,並自動進入相應頁面。 閣下啟動賬戶密碼管理功能之後,若有關網站/應用程式不在允許或拒絕儲存密碼清單上,系統會詢問閣下是否要儲存賬戶登入名稱及密碼。「AIA Vitality
健康程式」營運公司不會對由第三者未經授權使用閣下賬戶及密碼進行任何交易所引致的任何損害、損失或法律責任負責。「AIA Vitality
健康程式」營運公司亦不會對閣下就賬戶密碼管理功能的使用負責, 但閣下須為不正確使用有關賬戶及/或密碼引致「AIAVitality
健康程式」營運公司承蒙受的任何損害、損失或法律責任負責。 若閣下知悉或有理由懷疑密碼及/或賬戶保安受損或在未經授權下遭擅用,應立即通知「AIA Vitality 健康程式」營運公司。社群指南
閣下可建立平台及發佈有關自己的健康狀況,以取得相關協助實踐健康生活目標, 而可存取本網站/應用程式之人士能看到閣下的發佈內容並與閣下互動。 有關對話內容可以相當多樣化,並可與無論身處何地、無論何時前往本網站/應用程式的人們(「「AIA Vitality 健康程式」社群」)分享。 若閣下使用本網站/應用程式作為平台發佈有關自己的健康狀況並與人互相交流,閣下應遵從以下指南︰*
登記及使用本網站/應用程式的人士須年滿十八歲。 * 作為「AIA Vitality 健康程式」社群的「方面」之一,閣下可將個人意見、訊息及想法發佈至本網站及本網站/應用程式內的討論區。*
閣下承諾不會在本網站/應用程式內發佈違法、誹謗、侵權、騷擾、淫褻、商業廣告、個人銷售、褻瀆、失實、不確或有害、或「AIAVitality
健康程式」營運公司視為不適當的內容。閣下接受「AIAVitality
健康程式」營運公司在本網站/應用程式刪除以上內容。 * 請向「AIA Vitality 健康程式」營運公司舉報本網站/應用程式內違法、誹謗、侵權、騷擾、淫褻、商業廣告、個人銷售、褻瀆、失實、不確及/或有害的內容。若「AIAVitality
健康程式」營運公司認為有需要,可修正及/或刪除有關內容或部分內容。* 「AIA Vitality
健康程式」營運公司並不會以編輯者身份持續控制、過濾或閱讀閣下於本網站/應用程式發佈的內容。閣下知悉並同意「AIAVitality
健康程式」營運公司不會對任何用戶發佈的內容以任何形式負責。 閣下亦同意就閣下於本網站/應用程式發佈的內容引致的任何性質的任何法律責任、申索、損害或損失,向「AIA Vitality 健康程式」營運公司作出彌償。 * 閣下接受「AIA Vitality 健康程式」社群的「方面」是本網站/應用程式及「AIAVitality
健康程式」社群概念不可或缺的一部分,並同意在存取或使用本網站/應用程式時尊重及遵從此等社群指南,以及在與其他用戶互動交流時互相敬重。*
請注意,身為本網站/應用程式用戶,當閣下邀請其他用戶瀏覽閣下之簡介,即決定對方可以存取閣下的個人資料。「AIA Vitality
健康程式」營運公司不會對就此引致的任何後果負責。意義不符
此使用條件的當地語言版本與英文版本意義若不符之處,以英文版本為準。 管轄法律及司法管轄權 此使用條件受中華人民共和國香港特別行政區(「香港」)法律管轄,而各方同意接受香港法院專屬管轄權管轄。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 AIA VITALITY TERMS OF USECONDITIONS OF USE
By using this website/application, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website/application. These conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current conditions to which you are bound.DISCLAIMER
To the fullest extent permissible pursuant to applicable law: (1) The materials on this website/application are provided “as is” and without warranties or any kind either expressed or implied and AIA Group Limited, AIA Company Limited, AIA Vitality Company Limited, AIA Vitality (Hong Kong) Limited, AIA International Limited and their partners, affiliates and subsidiaries (collectively, “AIA VITALITY OPERATOR”) disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose; (2) AIA VITALITY OPERATOR does not warrant that the website/application or the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website/application or the server that makes it available are free of viruses or other harmful components; and (3) AIA VITALITY OPERATOR does not warrant or make any representations regarding the use or the results of the use of the materials on this website/application in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. For complete details please refer to the actual policy or the relevant product or services agreement. This website/application may be linked to other website/applications which are not maintained by AIA VITALITY OPERATOR. AIA VITALITY OPERATOR is not responsible for the availability, content or accuracy of any external website/applications and does not make any warranty, express or implied, with respect to the use of any external links. The inclusion of any link to such website/applications does not imply approval of or endorsement by AIA VITALITY OPERATOR of the website/applications or the content thereof. You acknowledge and agree that you access such website/applications at your own risk. LIMITATION OF LIABILITY While AIA VITALITY OPERATOR uses reasonable efforts to include accurate and up-to-date information on this website/application, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, AIA VITALITY OPERATOR makes no warranties or representations as to the accuracy of the content of this website/application and under no circumstances, including, but not limited to, negligence, shall AIA VITALITY OPERATOR or any party involved in creating, producing, or delivering the website/application be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website/application, even if AIA VITALITY OPERATOR or an AIA VITALITY OPERATOR authorised representative has been advised of the possibility of such damages. To the fullest extent permissible under applicable law, in no event shall AIA VITALITY OPERATOR's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website/application. AIA VITALITY OPERATOR also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website/application or your downloading of any materials, data, text, images, video, or audio from this website/application. RESTRICTIONS ON USE OF MATERIALS This website/application is owned and/or licensed to be operated by AIA VITALITY OPERATOR. Except as otherwise expressly permitted by AIA VITALITY OPERATOR, no materials from this website/application or any website/application owned, operated, licensed or controlled by AIA VITALITY OPERATOR may be copied, reproduced, republished, modified, stored in a retrieval system, used for creating derivative works, uploaded, posted, transmitted (by any form or by any means), distributed or used in any other way for public or commercial purposes. You may download material displayed on this website/application for your personal non-commercial use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website/application, including the text, images, audio, and video, for public or commercial purposes, without AIA VITALITY OPERATOR's writtenpermission.
AIA VITALITY OPERATOR neither warrants nor represents that your use of materials displayed on this website/application will not infringe rights of third parties. JURISDICTIONAL ISSUES Unless otherwise expressly set forth herein, AIA VITALITY OPERATOR makes no representation that materials on this website/application are appropriate or available for use in any location. Those who choose to access this website/application do so on their own initiative and are responsible for compliance with local laws. Except as expressly set forth herein the information contained on this website/application is not an offer to sell or a solicitation to buy any security, insurance product or other product or service by AIA VITALITY OPERATOR. No security, insurance product or other product or service is offered or will be sold by AIA VITALITY OPERATOR or, if sold by AIA VITALITY OPERATOR, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in alljurisdictions.
NO OFFER
Information provided on this website/application should not be construed as an offer of securities for sale nor a solicitation of an offer to purchase securities. Past performance is not necessarily an indication of future performance. Any person considering an investment in the securities of AIA Group Limited should seek independent professional advice prior to making any investment decision. OWNERSHIP OF INFORMATION Any information, other than personal data or information, you transmit to AIA VITALITY OPERATOR via this website/application, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of AIA VITALITY OPERATOR. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. AIA VITALITY OPERATOR is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to AIA VITALITY OPERATOR via this website/application or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information. You waive all applicable rights you may have in any information (other than personal data) you transmit to AIA VITALITY OPERATOR via this website/application or otherwise, for the purposes of this section of the Conditions. INTELLECTUAL PROPERTY All trademarks, service marks, trade names, logos, and icons are proprietary to AIA VITALITY OPERATOR. Other than as expressly set out in these Conditions and except as permitted by applicable law, nothing contained on the website/application should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of AIA VITALITY OPERATOR's intellectual property including, but not limited to, any trademark or logo displayed on this website/application without the written permission of AIA VITALITY OPERATOR. Your use of the trademarks or logos displayed on this website/application, or any other content on this website/application, except as provided herein, is strictly prohibited.SOFTWARE LICENCES
To the extent that any software is made available or provided to you on this website/application, AIA VITALITY OPERATOR grants you a non-exclusive, limited and personal licence to download and use the software for your own personal, non-commercial use only. No other rights to the software are granted. All rights including intellectual property rights in the software remain the property of AIA VITALITY OPERATOR or the relevant licensors or owners of the software and, except as permitted by law, you may not reverse engineer, decompile, modify or tamper with the software.SECURITY REMINDER
At AIA VITALITY OPERATOR, we take our user's security and confidentiality very seriously. While there is inherent risk in doing business with anyone over a public medium like the Internet, we have implemented measures to reduce these risks. In order to safeguard and protect your privacy, the secure site utilises advanced security techniques, which require Netscape Navigator version 4.0 or Microsoft Internet Explorer version 4.0 or above. AIA VITALITY SUPPORT FOR MOBILE DEVICES The AIA Vitality mobile applications (“Platform”) contains services, features and benefits that are available to certain computers, mobile phones, tablets, consoles and other devices (“Devices”). From time to time, AIA VITALITY OPERATOR may update the Platform to improve performance, enhance functionality, reflect changes to the requirement on the operating system of the Devices or address security issues. We may ask you to update or reinstall the Platform for these reasons. If you choose not to install such updates or if you opt out of automatic updates (if available) you may not be able to continue using the Platform. AIA VITALITY OPERATOR gives no warranty on any compatibility or reliability of the Platform, and accepts no responsibility in the event that you are not able to earn or record points due to incompatibility between the Platform and/or Devices and fitness devices or fitness-tracking mobile apps. In the event that your Devices are not compatible with the Platform’s requirements, we recommend you upgrade your Devices to a newer operating system and/or use a compatible Device.. Please refer to App Store (iOS) and Google Play Store (Android) for the most updated system requirements of the Platform. PASSWORD AND ACCOUNT SECURITY You are entirely responsible for maintaining the confidentiality of your own passwords and account details. You are also entirely responsible for any transactions or activities that occur under your account, regardless as to whether such transactions or activities were made with or without your knowledge or authority. This website/application may provide you with a password manager function which would allow this website/application to remember them for you and automatically enter into the appropriate fields. When you enable the password manager function to remember passwords, it asks you if you want it to remember the account username and password for any site/application that is not already in your password or exceptions list. AIA VITALITY OPERATOR shall not be liable for any damage, loss or other liability incurred by you arising from any transactions of any kind whatsoever resulting from the unauthorised use of accounts and passwords by any third parties. Neither shall AIA VITALITY OPERATOR be liable to you in connection with your use of the password manager function. However, you may be held liable for any damage, loss or other liability incurred by AIA VITALITY OPERATOR for any wrongful use of your account and/or password. You shall report to AIA VITALITY OPERATOR immediately if you know or have reason to suspect that the security of your password and/or account may have been compromised or used by another person without authority.COMMUNITY GUIDELINE
You may create your own platform and publish your own stories about health and well-being and to access some tools that can help you with your health goals. People who have access to this website/application may see your stories and interact with you. The conversations may be diversified and shared with people wherever they are and whenever they go (“AIA Vitality Community”). If you use this website/application as a platform publishing your own stories and interact with people, you are required to observe the following guidelines: * You are required to be at least 18 years of age to register on and use this website/application. * As part of this AIA Vitality Community aspect, you may post your personal opinions, messages and ideas to the website and to the discussion forums available on the website/application. * You undertake not to post content to the website/application that may be illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect or harmful, or which AIA VITALITY OPERATOR regards as inappropriate, and you accept that AIA VITALITY OPERATOR may remove this content from the website/application. * You are encouraged to report illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect and/or harmful content from the website/application to AIA VITALITY OPERATOR, and AIA VITALITY OPERATOR may correct and/or remove such content or any part thereof if it feels that it is appropriate to do so. * AIA VITALITY OPERATOR does not editorially control, filter or read your postings on the website/application on an ongoing basis, and you acknowledge and agree that AIA VITALITY OPERATOR shall not be responsible, in any way, for any user postings. You also agree to indemnify AIA VITALITY OPERATOR against any liability, claim, damage or loss of whatsoever nature that may result from your posting(s) to the website/application. * You accept that the AIA Vitality Community aspect is integral to the website/application and to the AIA Vitality Community concept, and agree to respect and abide by these community guidelines at all times when accessing or using the website/application, and to interact and engage with fellow users with equal respect and dignity. * Please note that as a user of the website/application, you determine who will have access to your personal information when you invite them to view your profile. AIA VITALITY OPERATOR cannot be responsible for any consequences that may result from access that you may have provided to any individual. INCONSISTENCY IN WORDINGS In the event of any ambiguity or inconsistency between the English and local language versions of these Conditions, the English version will control and prevail. GOVERNING LAW AND JURISDICTION These Conditions will be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and the parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated : 18 July 2019Close
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TERMS OF USE
「AIA VITALITY 健康程式」 使用說明使用條件
如閣下使用本網站/應用程式,即表示閣下完全同意以下的使用條件,並不附加其他限制或規條。 在使用本網站/應用程式前,請先仔細閱讀以下使用條件。 有關使用條件可能隨時作出更改,並在本頁刊登。 閣下須遵從有關更改,因此閣下應該定期參閱本頁,以得知相關的最新之使用條件。免責聲明
本網站/應用程式所載資料是在允許的範圍內盡量依據適用之法律,(1)
以「現狀」形式提供,且並不帶有任何明示或隱含的保證,友邦保險控股有限公司、友邦有限公司、友邦活力有限公司、友邦活力(香港)有限公司、友邦保險(國際)有限公司、其合夥、關聯、附屬公司(統稱「「AIAVitality 健康程式」營運公司」) 就所有明示或隱含保證作出免責聲明,而此等保證範圍包括但不限於隱含的可銷售性及特殊用途合適性保證。(2) 「AIA Vitality
健康程式」營運公司並不保證本網站/應用程式或所載資料的功能不會中斷或不含錯誤,也不保證不妥當之處必被更正,或本網站/ 應用程式所設之伺服器不受病毒或其他有害成份影響。及(3) 「AIA Vitality
健康程式」營運公司不會就使用本網站/應用程式內資料、連接本網站/應用程式或因使用此等資料之正確性、準確性、可靠性或其他方面所導致的後果作出保證或其他聲明。在此所載的資料及說明只可作一般性參考資料,並非完全旨在提供適用於各產品及服務的所有條款及不適用範圍。詳細資料請參閱實際保單或有關產品或服務之協議。 本網站/應用程式可能會接駁至不屬於「AIA Vitality 健康程式」營運公司所運作的其他網站。 「AIA Vitality 健康程式」營運公司不會就第三者網站/應用程式的有效性、內容或準確性承擔任何責任; 並且不會就使用第三者連結作出任何保證,包括明示或暗示。 接駁至此等網站/應用程式並不代表「AIA Vitality 健康程式」營運公司已批核或贊同此等網站或其內容。 閣下知道及同意瀏覽這些網站/應用程式時自己所承受的風險。 法律責任的限制「AIA Vitality
健康程式」營運公司會在合理的情況下盡力於本網站/應用程式刊載準確和最新的資料,但亦有可能出現錯誤或遺漏。在適用法律允許的最大範圍內,「AIAVitality
健康程式」營運公司不會就本網站/應用程式內容的準確性作出保證或聲明,而在任何情況下(包括但不限於疏忽),「AIAVitality
健康程式」營運公司或任何參與本網站/應用程式創作、製作或發放網內資訊的人士也不會因使用、或不能使用本網站/應用程式內的資料而引起的直接、附帶、隨之發生的、間接、或懲罰性賠償而要向閣下負責,即使「AIA Vitality 健康程式」營運公司或「AIA Vitality 健康程式」營運公司的授權代表已被通知此等賠償的可能性。在允許的範圍內盡量依據適用之法律,無論在任何情況下,「AIAVitality
健康程式」營運公司就所有賠償、損失及其他行動對閣下所需負上的整體責任不會超出任何閣下可能曾就連接本網站/應用程式所付出的金額。「AIA Vitality
健康程式」營運公司並不會就閣下連接、使用或瀏覽本網站/應用程式、或由本網站/應用程式下載任何資料、數據、文字、影像、視像或音效而對閣下的電腦設備或其他財產造成的損害或受病毒的影響而負上任何責任。 使用資料的限制 本網站/應用程式由「AIA Vitality 健康程式」擁有及/或獲特許運作。 除非獲得「AIAVitality
健康程式」營運公司明確允許,否則不得將本網站/應用程式或任何「AIAVitality
健康程式」營運公司擁有、運作、許可或控制的網站/應用程式所載的資料以任何方式複印、複製、出版、更改、儲存於恢復系統、用於創作衍生作品 、上載、刊登、傳送(透過任何形式或透過任何渠道)、發放或在任何情況用於公眾或商業用途。 閣下可以下載本網站/應用程式所顯示資料供閣下作非商業用途,惟閣下必須保留資料內所有版權及其他擁有權通知。 未經「AIA Vitality 健康程式」營運公司書面批准,閣下不可發放、更改、傳送、再使用、再刊登或使用本網站/應用程式的內容(包括文字、影像、音效及視像)作公眾或商業用途。「AIA Vitality
健康程式」營運公司並不保證或聲明閣下使用顯示於本網站的資料不會侵犯第三者權利。司法事項
除非在此明確說明,否則「AIA Vitality 健康程式」營運公司並未就本網址/應用程式所載資料是否適合於或可供使用於任何地方作出聲明。 選擇連接本網站/應用程式人士是其本身採取主動進行連接,並負有責任遵守當地法律。 除非在此明確說明,否則本網站/應用程式所載資料並不代表「AIA Vitality 健康程式」營運公司銳意推售「AIA Vitality 健康程式」營運公司所提供之任何證券、任何保險產品或其他產品或服務的銷售要約或購買建議。 如果在某司法管轄範圍下,證券、保險產品或其他產品或服務的要約或建議、購買或銷售觸犯證券法、保險法或其他法例,此等產品及服務不會在該司法範圍由「AIA Vitality 健康程式」營運公司提供,即使由「AIA Vitality 健康程式」營運公司提供也不會生效。 某些產品及服務可能不會在所有司法範圍提供。非要約
本網站/應用程式所載資料不應詮釋為出售證券之要約或促使購買證券之要約。 過往的業績不能作未來投資表現的指標。 有意投資友邦保險控股有限公司證券之人士,在作出任何投資決定前,應先尋求獨立專業意見。資料擁有權
除了個人數據及個人資料,其他經電子郵件或其他途徑透過本網站/應用程式傳送至「AIAVitality
健康程式」營運公司的資料,包括數據、查詢、意見或建議,會被當作非機密性及非專利的資料,並成為「AIA Vitality 健康程式」營運公司擁有的財產。 這些資料可能會被用作任何用途,包括但不限於再製作、建議、公開、傳送、出版、廣播及刊登。「AIA Vitality
健康程式」營運公司可自由使用任何利用其他途徑透過本網站/應用程式傳送至「AIAVitality
健康程式」營運公司的訊息,包括意念、概念、知識或技術用作任何用途,包括但不限於產品之開發及市場拓展。 作為本部分的條款,閣下透過本網站/應用程式或其他網站傳送資料(個人資料以外)至「AIA Vitality
健康程式」營運公司,閣下將放棄所有可能適用於閣下對有關資料的權利。知識產權
所有商標、服務標誌、商品名稱、標識及功能標誌擁有權均屬「AIA Vitality 健康程式」營運公司所有。 除非在這些條款明確說明及在適用的法例允許下,否則未得「AIAVitality
健康程式」營運公司的書面批准,本網站/應用程式所載任何內容均不應詮釋為無論是以暗示、不容反悔法或其他形式之准予、任何特許或權利以使用「AIAVitality
健康程式」營運公司的知識產權,包括但不限於本網站上顯示的任何商標或標籤。 除在此網站列明可行的情況外,閣下絕對不得使用本網站/應用程式上所顯示的商標或標籤,或本網站上任何其他內容。軟件使用權
此網站/應用程式所有或提供予閣下的任何軟件,「AIAVitality
健康程式」營運公司給予閣下非全部、有限及個人許可,並只可在個人及非商業的情況下下載及使用有關軟件。 我們不賦予軟件的其他權利。 所有的權利,包括軟件的知識產權屬「AIA Vitality 健康程式」營運公司的財產、相關持牌者或軟件的擁有者。除非法律允許,否則閣下不能對軟件作出機械顛倒、程式逆轉、更改或損害。保安提示
「AIA Vitality
健康程式」營運公司非常重視使用本網站人士資料的安全及保密問題。 雖然於公開媒介如互聯網進行商業活動時固然存在風險,我們已實行了措施以減低這些風險。 為保護及保障閣下的私隱,本網站採用先進的保安系統,使用Netscape Navigator version 4.0 或 Microsoft Internet Explorer version 4.0 或更先進的版本。 「AIA VITALITY 健康程式」對行動裝置的支援「AIA Vitality
健康程式」手機應用程式(「平台」)所包含的服務、功能及優惠可於部份電腦、手機、平板電腦、控制台及其他裝置(「裝置」)上使用。「「AIAVitality
健康程式」營運公司」或會不時更新平台以提高性能、增強功能、配合對裝置作業系統的要求或解決安全性問題。由於這些原因,我們可能會要求您更新或重新安裝平台。如果您選擇不更新或停止自動更新(如適用),您可能無法繼續使用平台。對於平台的兼容性或可靠性,「「AIAVitality
健康程式」營運公司」並不作出保證;如因裝置及/或平台與健身配置或健身手機應用程式不兼容,導致未能賺取或記錄積分,「「AIAVitality
健康程式」營運公司」不承擔任何責任。如果您的裝置不支援「AIAVitality
健康程式」手機應用程式,我們建議您為裝置的作業系統升級及/或轉用兼容的裝置。請參閱App Store (iOS) 及 Google Play 商店 (Android /安卓) 瞭解平台的最新系統需求。 密碼及賬戶保安 閣下對維持登入密碼及賬戶內容的機密安全, 以及對所有利用其賬戶進行的交易或活動,負有全部責任,且不論閣下是否知悉或授權進行該交易或活動。 此網站/應用程式會提供賬戶密碼管理功能,允許此網站/應用程式儲存閣下密碼,並自動進入相應頁面。 閣下啟動賬戶密碼管理功能之後,若有關網站/應用程式不在允許或拒絕儲存密碼清單上,系統會詢問閣下是否要儲存賬戶登入名稱及密碼。「AIA Vitality
健康程式」營運公司不會對由第三者未經授權使用閣下賬戶及密碼進行任何交易所引致的任何損害、損失或法律責任負責。「AIA Vitality
健康程式」營運公司亦不會對閣下就賬戶密碼管理功能的使用負責, 但閣下須為不正確使用有關賬戶及/或密碼引致「AIAVitality
健康程式」營運公司承蒙受的任何損害、損失或法律責任負責。 若閣下知悉或有理由懷疑密碼及/或賬戶保安受損或在未經授權下遭擅用,應立即通知「AIA Vitality 健康程式」營運公司。社群指南
閣下可建立平台及發佈有關自己的健康狀況,以取得相關協助實踐健康生活目標, 而可存取本網站/應用程式之人士能看到閣下的發佈內容並與閣下互動。 有關對話內容可以相當多樣化,並可與無論身處何地、無論何時前往本網站/應用程式的人們(「「AIA Vitality 健康程式」社群」)分享。 若閣下使用本網站/應用程式作為平台發佈有關自己的健康狀況並與人互相交流,閣下應遵從以下指南︰*
登記及使用本網站/應用程式的人士須年滿十八歲。 * 作為「AIA Vitality 健康程式」社群的「方面」之一,閣下可將個人意見、訊息及想法發佈至本網站及本網站/應用程式內的討論區。*
閣下承諾不會在本網站/應用程式內發佈違法、誹謗、侵權、騷擾、淫褻、商業廣告、個人銷售、褻瀆、失實、不確或有害、或「AIAVitality
健康程式」營運公司視為不適當的內容。閣下接受「AIAVitality
健康程式」營運公司在本網站/應用程式刪除以上內容。 * 請向「AIA Vitality 健康程式」營運公司舉報本網站/應用程式內違法、誹謗、侵權、騷擾、淫褻、商業廣告、個人銷售、褻瀆、失實、不確及/或有害的內容。若「AIAVitality
健康程式」營運公司認為有需要,可修正及/或刪除有關內容或部分內容。* 「AIA Vitality
健康程式」營運公司並不會以編輯者身份持續控制、過濾或閱讀閣下於本網站/應用程式發佈的內容。閣下知悉並同意「AIAVitality
健康程式」營運公司不會對任何用戶發佈的內容以任何形式負責。 閣下亦同意就閣下於本網站/應用程式發佈的內容引致的任何性質的任何法律責任、申索、損害或損失,向「AIA Vitality 健康程式」營運公司作出彌償。 * 閣下接受「AIA Vitality 健康程式」社群的「方面」是本網站/應用程式及「AIAVitality
健康程式」社群概念不可或缺的一部分,並同意在存取或使用本網站/應用程式時尊重及遵從此等社群指南,以及在與其他用戶互動交流時互相敬重。*
請注意,身為本網站/應用程式用戶,當閣下邀請其他用戶瀏覽閣下之簡介,即決定對方可以存取閣下的個人資料。「AIA Vitality
健康程式」營運公司不會對就此引致的任何後果負責。意義不符
此使用條件的當地語言版本與英文版本意義若不符之處,以英文版本為準。 管轄法律及司法管轄權 此使用條件受中華人民共和國香港特別行政區(「香港」)法律管轄,而各方同意接受香港法院專屬管轄權管轄。 _「我們」、「AIA」、「友邦」或「友邦香港」是指友邦保險(國際)有限公司(於百慕達註冊成立之有限公司)。_ 最後更新:2019年7月18日 AIA VITALITY TERMS OF USECONDITIONS OF USE
By using this website/application, you acknowledge your assent to the following conditions of use without limitation or qualification. Please read these conditions carefully before using this website/application. These conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current conditions to which you are bound.DISCLAIMER
To the fullest extent permissible pursuant to applicable law: (1) The materials on this website/application are provided “as is” and without warranties or any kind either expressed or implied and AIA Group Limited, AIA Company Limited, AIA Vitality Company Limited, AIA Vitality (Hong Kong) Limited, AIA International Limited and their partners, affiliates and subsidiaries (collectively, “AIA VITALITY OPERATOR”) disclaim all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose; (2) AIA VITALITY OPERATOR does not warrant that the website/application or the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected, or that this website/application or the server that makes it available are free of viruses or other harmful components; and (3) AIA VITALITY OPERATOR does not warrant or make any representations regarding the use or the results of the use of the materials on this website/application in terms of their correctness, accuracy, reliability, or otherwise. The information and descriptions contained herein are not necessarily intended to be complete descriptions of all terms, exclusions and conditions applicable to the products and services, but are provided solely for general informational purposes. For complete details please refer to the actual policy or the relevant product or services agreement. This website/application may be linked to other website/applications which are not maintained by AIA VITALITY OPERATOR. AIA VITALITY OPERATOR is not responsible for the availability, content or accuracy of any external website/applications and does not make any warranty, express or implied, with respect to the use of any external links. The inclusion of any link to such website/applications does not imply approval of or endorsement by AIA VITALITY OPERATOR of the website/applications or the content thereof. You acknowledge and agree that you access such website/applications at your own risk. LIMITATION OF LIABILITY While AIA VITALITY OPERATOR uses reasonable efforts to include accurate and up-to-date information on this website/application, errors or omissions sometimes occur. To the fullest extent permissible under applicable law, AIA VITALITY OPERATOR makes no warranties or representations as to the accuracy of the content of this website/application and under no circumstances, including, but not limited to, negligence, shall AIA VITALITY OPERATOR or any party involved in creating, producing, or delivering the website/application be liable to you for any direct, incidental, consequential, indirect, or punitive damages that result from the use of, or the inability to use, the materials on this website/application, even if AIA VITALITY OPERATOR or an AIA VITALITY OPERATOR authorised representative has been advised of the possibility of such damages. To the fullest extent permissible under applicable law, in no event shall AIA VITALITY OPERATOR's total liability to you for all damages, losses, and causes of action exceed the amount paid by you, if any, for accessing this website/application. AIA VITALITY OPERATOR also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property as a result of your access to, use of, or browsing in the website/application or your downloading of any materials, data, text, images, video, or audio from this website/application. RESTRICTIONS ON USE OF MATERIALS This website/application is owned and/or licensed to be operated by AIA VITALITY OPERATOR. Except as otherwise expressly permitted by AIA VITALITY OPERATOR, no materials from this website/application or any website/application owned, operated, licensed or controlled by AIA VITALITY OPERATOR may be copied, reproduced, republished, modified, stored in a retrieval system, used for creating derivative works, uploaded, posted, transmitted (by any form or by any means), distributed or used in any other way for public or commercial purposes. You may download material displayed on this website/application for your personal non-commercial use only, provided that you also retain all copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, or use the content of this website/application, including the text, images, audio, and video, for public or commercial purposes, without AIA VITALITY OPERATOR's writtenpermission.
AIA VITALITY OPERATOR neither warrants nor represents that your use of materials displayed on this website/application will not infringe rights of third parties. JURISDICTIONAL ISSUES Unless otherwise expressly set forth herein, AIA VITALITY OPERATOR makes no representation that materials on this website/application are appropriate or available for use in any location. Those who choose to access this website/application do so on their own initiative and are responsible for compliance with local laws. Except as expressly set forth herein the information contained on this website/application is not an offer to sell or a solicitation to buy any security, insurance product or other product or service by AIA VITALITY OPERATOR. No security, insurance product or other product or service is offered or will be sold by AIA VITALITY OPERATOR or, if sold by AIA VITALITY OPERATOR, will be effective in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the securities, insurance or other laws of such jurisdiction. Some products and services may not be available in alljurisdictions.
NO OFFER
Information provided on this website/application should not be construed as an offer of securities for sale nor a solicitation of an offer to purchase securities. Past performance is not necessarily an indication of future performance. Any person considering an investment in the securities of AIA Group Limited should seek independent professional advice prior to making any investment decision. OWNERSHIP OF INFORMATION Any information, other than personal data or information, you transmit to AIA VITALITY OPERATOR via this website/application, by electronic mail or otherwise, including data, questions, comments, or suggestions will be treated as non-confidential and non-proprietary and will become the property of AIA VITALITY OPERATOR. Such information, other than personal data or information, may be used for any purpose, including, but not limited to, reproduction, solicitations, disclosure, transmission, publication, broadcast, and posting. AIA VITALITY OPERATOR is free to use any ideas, concepts, know-how, or techniques contained in any communication you send to AIA VITALITY OPERATOR via this website/application or by any other means for any purpose whatsoever, including, but not limited to, developing and marketing products using such information. You waive all applicable rights you may have in any information (other than personal data) you transmit to AIA VITALITY OPERATOR via this website/application or otherwise, for the purposes of this section of the Conditions. INTELLECTUAL PROPERTY All trademarks, service marks, trade names, logos, and icons are proprietary to AIA VITALITY OPERATOR. Other than as expressly set out in these Conditions and except as permitted by applicable law, nothing contained on the website/application should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of AIA VITALITY OPERATOR's intellectual property including, but not limited to, any trademark or logo displayed on this website/application without the written permission of AIA VITALITY OPERATOR. Your use of the trademarks or logos displayed on this website/application, or any other content on this website/application, except as provided herein, is strictly prohibited.SOFTWARE LICENCES
To the extent that any software is made available or provided to you on this website/application, AIA VITALITY OPERATOR grants you a non-exclusive, limited and personal licence to download and use the software for your own personal, non-commercial use only. No other rights to the software are granted. All rights including intellectual property rights in the software remain the property of AIA VITALITY OPERATOR or the relevant licensors or owners of the software and, except as permitted by law, you may not reverse engineer, decompile, modify or tamper with the software.SECURITY REMINDER
At AIA VITALITY OPERATOR, we take our user's security and confidentiality very seriously. While there is inherent risk in doing business with anyone over a public medium like the Internet, we have implemented measures to reduce these risks. In order to safeguard and protect your privacy, the secure site utilises advanced security techniques, which require Netscape Navigator version 4.0 or Microsoft Internet Explorer version 4.0 or above. AIA VITALITY SUPPORT FOR MOBILE DEVICES The AIA Vitality mobile applications (“Platform”) contains services, features and benefits that are available to certain computers, mobile phones, tablets, consoles and other devices (“Devices”). From time to time, AIA VITALITY OPERATOR may update the Platform to improve performance, enhance functionality, reflect changes to the requirement on the operating system of the Devices or address security issues. We may ask you to update or reinstall the Platform for these reasons. If you choose not to install such updates or if you opt out of automatic updates (if available) you may not be able to continue using the Platform. AIA VITALITY OPERATOR gives no warranty on any compatibility or reliability of the Platform, and accepts no responsibility in the event that you are not able to earn or record points due to incompatibility between the Platform and/or Devices and fitness devices or fitness-tracking mobile apps. In the event that your Devices are not compatible with the Platform’s requirements, we recommend you upgrade your Devices to a newer operating system and/or use a compatible Device.. Please refer to App Store (iOS) and Google Play Store (Android) for the most updated system requirements of the Platform. PASSWORD AND ACCOUNT SECURITY You are entirely responsible for maintaining the confidentiality of your own passwords and account details. You are also entirely responsible for any transactions or activities that occur under your account, regardless as to whether such transactions or activities were made with or without your knowledge or authority. This website/application may provide you with a password manager function which would allow this website/application to remember them for you and automatically enter into the appropriate fields. When you enable the password manager function to remember passwords, it asks you if you want it to remember the account username and password for any site/application that is not already in your password or exceptions list. AIA VITALITY OPERATOR shall not be liable for any damage, loss or other liability incurred by you arising from any transactions of any kind whatsoever resulting from the unauthorised use of accounts and passwords by any third parties. Neither shall AIA VITALITY OPERATOR be liable to you in connection with your use of the password manager function. However, you may be held liable for any damage, loss or other liability incurred by AIA VITALITY OPERATOR for any wrongful use of your account and/or password. You shall report to AIA VITALITY OPERATOR immediately if you know or have reason to suspect that the security of your password and/or account may have been compromised or used by another person without authority.COMMUNITY GUIDELINE
You may create your own platform and publish your own stories about health and well-being and to access some tools that can help you with your health goals. People who have access to this website/application may see your stories and interact with you. The conversations may be diversified and shared with people wherever they are and whenever they go (“AIA Vitality Community”). If you use this website/application as a platform publishing your own stories and interact with people, you are required to observe the following guidelines: * You are required to be at least 18 years of age to register on and use this website/application. * As part of this AIA Vitality Community aspect, you may post your personal opinions, messages and ideas to the website and to the discussion forums available on the website/application. * You undertake not to post content to the website/application that may be illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect or harmful, or which AIA VITALITY OPERATOR regards as inappropriate, and you accept that AIA VITALITY OPERATOR may remove this content from the website/application. * You are encouraged to report illegal, defamatory, infringing, harassing, obscene, commercial advertising, personal marketing, profane, untrue, incorrect and/or harmful content from the website/application to AIA VITALITY OPERATOR, and AIA VITALITY OPERATOR may correct and/or remove such content or any part thereof if it feels that it is appropriate to do so. * AIA VITALITY OPERATOR does not editorially control, filter or read your postings on the website/application on an ongoing basis, and you acknowledge and agree that AIA VITALITY OPERATOR shall not be responsible, in any way, for any user postings. You also agree to indemnify AIA VITALITY OPERATOR against any liability, claim, damage or loss of whatsoever nature that may result from your posting(s) to the website/application. * You accept that the AIA Vitality Community aspect is integral to the website/application and to the AIA Vitality Community concept, and agree to respect and abide by these community guidelines at all times when accessing or using the website/application, and to interact and engage with fellow users with equal respect and dignity. * Please note that as a user of the website/application, you determine who will have access to your personal information when you invite them to view your profile. AIA VITALITY OPERATOR cannot be responsible for any consequences that may result from access that you may have provided to any individual. INCONSISTENCY IN WORDINGS In the event of any ambiguity or inconsistency between the English and local language versions of these Conditions, the English version will control and prevail. GOVERNING LAW AND JURISDICTION These Conditions will be governed by the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and the parties agree to submit to the exclusive jurisdiction of the courts of Hong Kong. _“We”, “AIA” or “AIA Hong Kong” herein refers to AIA International Limited (Incorporated in Bermuda with limitedliability)._
Last updated : 18 July 2019Close
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TERMS
I acknowledge and agree that by submitting this form, I am providing AIA International Limited (incorporated in Bermuda) (and/or where appropriate, its related bodies corporate and affiliates) (collectively “AIA Hong Kong”) and Discovery Limited (incorporated in South Africa) (and/or where appropriate, its related bodies corporate and affiliates) (collectively, “Discovery”) with my personal data and consent to AIA Hong Kong and/or Discovery contacting me and/or taking such actions as may be required by them / requested by me in relation to my query. I have read, and consented to the collection, the use (including without limitation, handling and processing) and the disclosure of my personal data according to the manner described in the Privacy Policy and/or Privacy Statement of AIA Hong Kong and Discovery respectively. I acknowledge that these documents may be updated from time to time, and that the collection, the use (including without limitation, handling and processing) and the disclosure of my personal data by AIA Hong Kong and/or Discovery will be governed by that entity's most current Privacy Policy and/or Privacy Statement. I have read, consented to and will comply with the AIA Vitality Terms of Use as set on the AIA Vitality website and agree that those Terms may be updated from time to time. “AIA Hong Kong” or “AIA” herein refers to AIA International Limited (incorporated in Bermuda with limited liability)Close
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