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1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service. EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service. EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago toDBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch.DBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team. NEW DBYD APPS (IOS AND ANDROID) COMING JULY 1 DBYD NextGen will go live on July 1 and another exciting benefit of the new digital platform is the roll out of the Next Generation iOSand Android apps.
DBYD | REGULATIONS & INFORMATION National Legislation. Criminal Code Act 1995 (Cth) Telecommunications Act 1997. Work Health and Safety Act 2011 (Cth) Work Health and Safety Regulations 2011 (Cth) To view State based regulations and information click below: NSW/ACT Regulations and Information. SA/NT Regulations and Information. Qld Regulations and Information. DBYD | REQUEST MERCHANDISE Request Merchandise. At Dial Before You Dig, increasing community awareness of both the Dial Before You Dig Service and Safe Site Practices is important. If you or your business would like to help promote Dial Before You Dig, promotional merchandise can be provided for you to distribute**. DBYD | ASSOCIATION OF AUSTRALIAN DIAL BEFORE YOU DIG Association of Australian Dial Before You Dig Services 20 Year History. In 1984, there was a major incident in Bibra Lake, Western Australia where a bulldozer punctured a high-pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructures nearby. DBYD | HOME OWNER INFORMATION Home Owner Information. Dial Before You Dig has developed a unique partnership with most of Australia’s major infrastructure asset owners. The service offers a single point of contact to request information about the infrastructure networks at the planned excavation site, commercial or residential, without the need to contact utility organisations individually. THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service. EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service. EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago toDBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch.DBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team. NEW DBYD APPS (IOS AND ANDROID) COMING JULY 1 DBYD NextGen will go live on July 1 and another exciting benefit of the new digital platform is the roll out of the Next Generation iOSand Android apps.
DBYD | REGULATIONS & INFORMATION National Legislation. Criminal Code Act 1995 (Cth) Telecommunications Act 1997. Work Health and Safety Act 2011 (Cth) Work Health and Safety Regulations 2011 (Cth) To view State based regulations and information click below: NSW/ACT Regulations and Information. SA/NT Regulations and Information. Qld Regulations and Information. DBYD | REQUEST MERCHANDISE Request Merchandise. At Dial Before You Dig, increasing community awareness of both the Dial Before You Dig Service and Safe Site Practices is important. If you or your business would like to help promote Dial Before You Dig, promotional merchandise can be provided for you to distribute**. DBYD | ASSOCIATION OF AUSTRALIAN DIAL BEFORE YOU DIG Association of Australian Dial Before You Dig Services 20 Year History. In 1984, there was a major incident in Bibra Lake, Western Australia where a bulldozer punctured a high-pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructures nearby. DBYD | HOME OWNER INFORMATION Home Owner Information. Dial Before You Dig has developed a unique partnership with most of Australia’s major infrastructure asset owners. The service offers a single point of contact to request information about the infrastructure networks at the planned excavation site, commercial or residential, without the need to contact utility organisations individually. THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructuresnearby.
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website. Mobile website. To lodge an enquiry online is a simple process. If you are new to the Dial Before You Dig service, just register as a new user first. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team. DBYD | LOCATOR CERTIFICATION Dial Before You Dig has addressed this concern by developing a rigorous assessment for locating that contains both theory and practical elements. It is the intention of Dial Before You Dig and supported by our Members that locators will aspire to be a DBYD Certified Locator. Having successfully passed the Assessment, thelocator will have
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working orONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructuresnearby.
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website. Mobile website. To lodge an enquiry online is a simple process. If you are new to the Dial Before You Dig service, just register as a new user first. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
DBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team. DBYD | LOCATOR CERTIFICATION Dial Before You Dig has addressed this concern by developing a rigorous assessment for locating that contains both theory and practical elements. It is the intention of Dial Before You Dig and supported by our Members that locators will aspire to be a DBYD Certified Locator. Having successfully passed the Assessment, thelocator will have
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working orONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?DBYD | ABOUT US
About Us – Vic/Tas. Dial Before You Dig Vic/Tas is a Not For Profit Association that has been in operation since 1989. The service began in Melbourne under the name Melbourne One Call Service (MOCS) with four members, Telecom Australia, Melbourne Metropolitan Board of Works, Gas and Fuel and the State Electricity Commission.DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago to BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructureDBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch. BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice. DBYD | REGULATIONS & INFORMATION National Legislation. Criminal Code Act 1995 (Cth) Telecommunications Act 1997. Work Health and Safety Act 2011 (Cth) Work Health and Safety Regulations 2011 (Cth) To view State based regulations and information click below: NSW/ACT Regulations and Information. SA/NT Regulations and Information. Qld Regulations and Information. DBYD | FREQUENTLY ASKED QUESTIONS Frequently Asked Questions. Here are some commonly asked questions: 1. Who is Dial Before You Dig? Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. A single point of contact torequest
DBYD | ASSOCIATION OF AUSTRALIAN DIAL BEFORE YOU DIG Association of Australian Dial Before You Dig Services 20 Year History. In 1984, there was a major incident in Bibra Lake, Western Australia where a bulldozer punctured a high-pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructures nearby. EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructuresnearby.
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website. Mobile website. To lodge an enquiry online is a simple process. If you are new to the Dial Before You Dig service, just register as a new user first. DBYD | LOCATOR CERTIFICATION Dial Before You Dig has addressed this concern by developing a rigorous assessment for locating that contains both theory and practical elements. It is the intention of Dial Before You Dig and supported by our Members that locators will aspire to be a DBYD Certified Locator. Having successfully passed the Assessment, thelocator will have
DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructuresnearby.
DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website. Mobile website. To lodge an enquiry online is a simple process. If you are new to the Dial Before You Dig service, just register as a new user first. DBYD | LOCATOR CERTIFICATION Dial Before You Dig has addressed this concern by developing a rigorous assessment for locating that contains both theory and practical elements. It is the intention of Dial Before You Dig and supported by our Members that locators will aspire to be a DBYD Certified Locator. Having successfully passed the Assessment, thelocator will have
DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
DBYD | ABOUT US
About Us – Vic/Tas. Dial Before You Dig Vic/Tas is a Not For Profit Association that has been in operation since 1989. The service began in Melbourne under the name Melbourne One Call Service (MOCS) with four members, Telecom Australia, Melbourne Metropolitan Board of Works, Gas and Fuel and the State Electricity Commission. MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago toDBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch. BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure NEW DBYD APPS (IOS AND ANDROID) COMING JULY 1 DBYD NextGen will go live on July 1 and another exciting benefit of the new digital platform is the roll out of the Next Generation iOSand Android apps.
DBYD | REGULATIONS & INFORMATION National Legislation. Criminal Code Act 1995 (Cth) Telecommunications Act 1997. Work Health and Safety Act 2011 (Cth) Work Health and Safety Regulations 2011 (Cth) To view State based regulations and information click below: NSW/ACT Regulations and Information. SA/NT Regulations and Information. Qld Regulations and Information. DBYD | DBYDNEXTGEN ARCHIVES The launch of the next generation referral service is going live onJuly 1. This
ONECALL
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account? EXCAVATION WORK CODE OF PRACTICE 2013 FOREWORD. This Code of Practice for managing health and safety risks associated with excavation work is an approved code of practice undersection 274 of the
1100 - DBYD
Next Gen DBYD Member Onboarding – Book a Support Call. If you have attended a session and would like further assistance to log in, add team members, configure the referral channel, run tests or activate your referral channel, contact your local DBYD team for further details or send an email to info@1100.com.au.. Next Gen DBYD User Reregistration – Register in AdvanceDBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers.DBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system.DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Next Gen DBYD Member Onboarding – Book a Support Call. If you have attended a session and would like further assistance to log in, add team members, configure the referral channel, run tests or activate your referral channel, contact your local DBYD team for further details or send an email to info@1100.com.au.. Next Gen DBYD User Reregistration – Register in AdvanceDBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers.DBYD | CONTACT
At Dial Before You Dig, we value your feedback (positive or negative) and we are always looking for ways to improve. If you wish to discuss your feedback with Dial Before You Dig, please leave your contact details below* and the appropriate Staff Member will be in touch. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system.DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account? MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago toDBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team.DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. DBYD | NEW DBYD APPS (IOS AND ANDROID) COMING JULY 1 DBYD NextGen will go live on July 1 and another exciting benefit of the new digital platform is the roll out of the Next Generation iOSand Android apps.
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DBYD | THE 5PS OF SAFE EXCAVATION PRACTICE Dial Before You Dig. Dial Before You Dig is the free national community service designed to prevent damage and disruption to the vast underground pipe and cable networks around Australia. DBYD | HOME OWNER INFORMATION Home Owner Information. Dial Before You Dig has developed a unique partnership with most of Australia’s major infrastructure asset owners. The service offers a single point of contact to request information about the infrastructure networks at the planned excavation site, commercial or residential, without the need to contact utility organisations individually. DBYD | FREQUENTLY ASKED QUESTIONS Here are some commonly asked questions: Any excavation, irrespective of size, has the potential to damage assets located around the work site, leading to service interruptions, delays to the project, costly repairs and in the worst case scenario, injury or death. DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers.DBYD | CONTACT
DBYD | Contact - DBYD. Members. Members Overview. Membership Benefits & Responsibilities. Membership Expression of Interest. Member Listing. Referral Service of the Future. Infrastructure Damage Reporting. PelicanCorp Damage Prevention Solution.DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use every day. Our Core Vision is to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community.DBYD | ABOUT US
About Us – Qld. Dial Before You Dig Queensland is a not-for-profit association of member companies that own or manage underground services. It was established in 1997 to provide a free one-stop referral service in the interest of greater public safety and the reduction of damage to electrical and communication cables, water pipes, gas lines, oil pipes, industrial pipelines, drains and sewers.DBYD | CONTACT
DBYD | Contact - DBYD. Members. Members Overview. Membership Benefits & Responsibilities. Membership Expression of Interest. Member Listing. Referral Service of the Future. Infrastructure Damage Reporting. PelicanCorp Damage Prevention Solution.DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. PelicanCorp is a leading provider of cloud-based applications for utilities, assetowners
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software design DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?DBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. This caused significant damage to the bulldozer, ripper, rail tracks, high tension electric towers, the gas pipeline and other infrastructuresnearby.
MEMBER ONBOARDING TO THE NEXT GENERATION SERVICE The launch of the next generation referral service is going live on July 1. This is a significant project for the DBYD community since the decision was made almost four years ago toDBYD | CONTACT
Contact – WA To obtain PLANS and asset information, register and lodge a FREE enquiry by clicking HERE: For other enquires, please fill in the form below to contact the WA Team. DBYD | NEW DBYD APPS (IOS AND ANDROID) COMING JULY 1 DBYD NextGen will go live on July 1 and another exciting benefit of the new digital platform is the roll out of the Next Generation iOSand Android apps.
BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DBYD | SAFETY PRACTICES Safety Practices. At Dial Before You Dig, safety of those working around infrastructure assets and the community is of high priority. At every stage of the project, there are measures that can be taken to ensure the safety of those involved in the project and others. Belowis
DBYD | THE 5PS OF SAFE EXCAVATION PRACTICE The national enquiry service is for anyone planning to excavate and provides education and awareness programs to protect construction workers, utility assets and the community in every State and Territory. Asset owners include communications, gas, electricity, water, sewerage and local government as Members of the five-statebased Dial Before
DBYD | HOME OWNER INFORMATION Home Owner Information. Dial Before You Dig has developed a unique partnership with most of Australia’s major infrastructure asset owners. The service offers a single point of contact to request information about the infrastructure networks at the planned excavation site, commercial or residential, without the need to contact utility organisations individually. DIAL BEFORE YOU DIG NEWS Page l 1 Dial Before You Dig News The Essential First Step. We are four months into the calendar year and it will be a most significant one for the evolution of our service.ONECALL - DBYD
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Next Gen DBYD Member Onboarding – Book a Support Call. If you have attended a session and would like further assistance to log in, add team members, configure the referral channel, run tests or activate your referral channel, contact your local DBYD team for further details or send an email to info@1100.com.au.. Next Gen DBYD User Reregistration – Register in AdvanceDBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DBYD | REGULATIONS & INFORMATION Regulations & Information Safe Work Australia (as referred in WHS legislation in all states except Vic & WA) Safe Work Australia; Model Codes of Practice – Excavation work DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice.ONECALL
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?1100 - DBYD
Next Gen DBYD Member Onboarding – Book a Support Call. If you have attended a session and would like further assistance to log in, add team members, configure the referral channel, run tests or activate your referral channel, contact your local DBYD team for further details or send an email to info@1100.com.au.. Next Gen DBYD User Reregistration – Register in AdvanceDBYD | ABOUT US
About Us – WA. What many people do not realise is that Dial Before You Dig started here in WA. In 1984 there was an incident in Bibra Lake where a bulldozer punctured a high pressure gas pipeline. DBYD | PELICANCORP CLOUD BASED APPLICATIONS FOR UTILITIES PelicanCorp is an approved service partner that has worked with Dial Before You Dig in providing the One Call system to the industry. The OneCall Access API, Permit Access and Plan Access are service enhancers to the Dial Before You Dig One Call system. THE ESSENTIAL FIRST STEP. BEST PRACTICE GUIDE Page|6 Pothole Potholing (where permitted) must be carried out prior to excavation to validate the position of existing services. For design projects it is recommended to carry out potholing early to verify the position of services and to avoid potential conflicts and delays at construction stage. Follow any Asset Owner Member’s specific requirements in regard to working or DBYD | REGULATIONS & INFORMATION Regulations & Information Safe Work Australia (as referred in WHS legislation in all states except Vic & WA) Safe Work Australia; Model Codes of Practice – Excavation work DBYD | LOCATOR CERTIFICATION Locator Certification. In recent years, the asset owning Members of Dial Before You Dig have voiced their concerns regarding the inconsistency of skill sets associated within the locating sector; increasing the possibility of damages to infrastructure assets and networks and even more alarmingly, the risk of serious injuries to workers or the general community. DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice.ONECALL
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account?DBYD | ABOUT US
About Us – NSW/ACT. The Dial Before You Dig NSW service began in Sydney in March 1996. Operating from Parramatta, the service handled 859 enquiries in its first month, and starting with seven Member organisations, this has steadily increased to over 110 Members todate.
DBYD | GUIDE TO LODGING A FREE ENQUIRY Guide to Lodging a FREE Enquiry. Lodging an enquiry is a simple process, which can be done in the following ways: Online via the Dial Before You Dig website BEST PRACTICE GUIDE FOR LOCATING UNDERGROUND SERVICES Page|3 The Dial Before You Dig service Dial Before You Dig is a Not for Profit organisation that delivers a vital national community service designed to assist in preventing damage and disruption to Australia’s vast infrastructure DBYD | REQUEST FOR AN AWARENESS PRESENTATION Request for an Awareness Presentation . Dial Before You Dig WA, SANT, NSW/ACT and VIC/TAS offer our Members and members of broad excavation and construction sectors FREE DBYD | FREQUENTLY ASKED QUESTIONS Here are some commonly asked questions: Any excavation, irrespective of size, has the potential to damage assets located around the work site, leading to service interruptions, delays to the project, costly repairs and in the worst case scenario, injury or death. DBYD | THE 5PS OF SAFE EXCAVATION PRACTICE Dial Before You Dig. Dial Before You Dig is the free national community service designed to prevent damage and disruption to the vast underground pipe and cable networks around Australia. NEXT GEN DBYD GOES LIVE JULY 1 Issue 49 - June 2021 Page l 1 The Essential First Step. Message from the CEO Stuart Burdack Next Gen DBYD Goes Live July 1 • With onboarding in full swing, it is critical that Members (asset owners) BEST PRACTICE (TECHNICAL) GUIDE FOR LOCATING UNDERGROUND The Dial Before You Dig service is the Essential First Step of Safe Excavation and is the preferred method for obtaining information regarding the location of underground assets. Using the service is referred to in numerous industry publications as best practice.ONECALL
Please indicate that you accept the Terms and Conditions. Log in. Forgot your password or username? Don’t have an account? DIAL BEFORE YOU DIG NEWS Dial Before You Dig News Issue 48 - February 2021 Page l 1 Referral Service of the Future Message from the CEO Stuart Burdack I am very pleased to confirm that the software designMenu
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THE ESSENTIAL FIRST STEP IN ANY SAFE EXCAVATION TO GET ASSET PLANS AND INFORMATION FROM REGISTERED UTILITIES, LODGE YOUR FREE ENQUIRY ONLINE 24/7. Registered Users, Click Here New to Dial Before You Dig, Click Here Click here to obtain free asset plans and information __IMPORTANT NOTICE
Due to intermittent congestion on the Telstra network calls to 1100 may fail to connect and require a redial. Enquiries can be lodged at 1100.com.au. Dial Before You Dig thanks you for your patience and apologises forany inconvenience.
CORONAVIRUS (COVID-19) At Dial Before You Dig we want to assure our Members and Users that we are continually monitoring and acting upon advice provided by Federal and State health agencies in respect to the COVID-19 pandemic to ensure the continuity of service and health and safety of staff andthe community.
During this time of COVID-19 uncertainty, the Dial Before You Dig online referral service (1100.com.au) and the call centre (1100, Toll Free) are operating as normal. Please note however, that individual policies of utility companies responding to COVID-19 may delay the receipt of information from anenquiry.
Always wait until you have received all necessary plans and information from affected utilities and contact them directly before you commence excavation if there is any associated delay. THE ESSENTIAL FIRST STEP. Dial Before You Dig is a FREE national referral service designed to assist in preventing damage and disruption to Australia’s vast infrastructure networks which provide essential services we use everyday.
Our Core Vision is
to reduce damage to our Members’ infrastructure assets and resulting loss and harm to the community. Safety is a fundamental aspect of any excavation project and Dial Before You Dig should always be the first point of contact: THE ESSENTIAL FIRST STEP. To login or register, click here for a FREE account or call toll FREE, 1100 during business hours.HOW IT WORKS
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DIAL BEFORE YOU DIG
@DBYD1100 11h ago
_TWITTER_
Remember there are service lines everywhere. Follow the 5Ps of #safeexcavation and protect #infrastructure assets bit.ly/2VCgZuM__
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dbyd1100 14h ago
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Before breaking ground and starting those outdoor projects, remember there are service lines everywhere. Get plans from registered Dial Before You Dig Members by lodging your free enquiry. It important to note that these plans DO NOT pinpoint the exact location of the infrastructure asset...__ 9__ 0
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Dial Before You Dig Sept 29_FACEBOOK_
DIAL BEFORE YOU DIG NSW & ACT SAFETY ALERT FROM Ausgrid: Last week a contractor hit one of their underground cables at Wickham in Newcastle causing an outage for 900 customers. If you are working near the electricity network always lodge a free #dialbeforeyoudig enquiry before starting any excavation. #safetyfirst...__ 11__ 1
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DIALBEFOREYOUDIG
dbyd1100 Yesterday
_INSTAGRAM_
Never assume the depth of buried pipes and cables. Dial Before You Dig Members provide information about the presence, approximate location and instructions about working around their registered infrastructureasset.
They DO NOT pinpoint the exact location of the infrastructure asset....__ 15 __ 0
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DIAL BEFORE YOU DIG
@DBYD1100 Yesterday
_TWITTER_
Locate service lines before starting that outdoor project & protect buried #infrastructureassets. Watch the
full video youtu.be/_jD2hnpt9nM ____ 1
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DIAL BEFORE YOU DIG
Dial Before You Dig Sept 29_FACEBOOK_
SYDNEY METRO - NSW GOV Dial Before You Dig__ 12__ 6
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DIALBEFOREYOUDIG
dbyd1100 April 6
_INSTAGRAM_
For more information on registered Members, Awareness Presentations, Rules and Regulations that specifically relate to your state visit the Dial Before You Dig website.#dbydstatepages
#safety
#safetyfirst
#safetyregulations
#safework
#industrycodes
#nationallegislation#safeexcavation
#safedigging
#dbyd
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DIAL BEFORE YOU DIG
@DBYD1100 April 6
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You can minimise damage to utility strikes by lodging a #free#DialBeforeYouDig
enquiry. Get plans
from registered asset owners before you start your project#safeexcavation __
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DIAL BEFORE YOU DIG
Dial Before You Dig Sept 27_FACEBOOK_
AFL Grand Final 2019 - Richmond Tigers take on Greater Western Sydney. "The key is not the will to win, everybody has that. It is the will to prepare to win that is important." Bobby Knight - May the best teamwin!__ 8
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dbyd1100 April 3
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Failing to plan cost you both in time and dollars. Practice the 5Ps of safe excavation - Plan, Prepare, Pothole, Protect and Proceed and help protect Australia's infrastructure assets.__ 14__ 0
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DIAL BEFORE YOU DIG
@DBYD1100 April 3
_TWITTER_
Lodging a free #DialBeforeYouDigenquiry is easy &
can be done anytime online #assetprotection#damageprevention
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DIAL BEFORE YOU DIG
Dial Before You Dig Sept 25_FACEBOOK_
2 DEAD, 2 OTHERS CRITICALLY INJURED AFTER A STRING OF ELECTROCUTIONS IN A SINGLE DAY | CBC NEWS Ontario's Electrical Safety Authority is pleading with people to stay safe around power lines after two people were killed by electrocution and two others were critically injured in a single day. #powerlinesafety #lookupandlive #safetyfirst__ 14__ 4
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dbyd1100 April 2
_INSTAGRAM_
Once you have mapped out your dig site you need to ensure the address matches your mapped site. Watch the quick video to see how this isdone.
#trainingvideo
#howtovideo
#dbydtrainingvideo
#safeexcavation
#safedigging
#dbyd
#dbydenquiry
#getplans
#assetprotection
#damag...
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DIAL BEFORE YOU DIG
@DBYD1100 March 31
_TWITTER_
Before commencing your outdoor project remember excavating near or around #trees can damage underground assets #safeexcavation#assetprotection
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DIAL BEFORE YOU DIG
Dial Before You Dig Sept 24_FACEBOOK_
METRO TUNNEL
The first tunnel boring machine (TBM) Joan is off tunnelling under #Melbourne's CBD and TBM Meg is not far away. The new North Melbourne Station is now starting to take shape. #infrastructure#safeexcavation__ 9
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