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TERMS AND CONDITIONS TERMS AND CONDITIONSINTRODUCTION
WHO WE ARE AND WHAT WE DO In these Terms & Conditions, references to the “OPERATOR”, “US”, “WE”, “OUR” mean the operator of the Website, BLUE STAR PLANET LIMITED, with registered address at Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141, Malta. The Operator is licensed and regulated in Great Britain by the Gambling Commission under licence number: 000-043173-R-322899-001; THESE TERMS & CONDITIONS These Terms & Conditions apply to you, and are binding on you, if and when you Participate at 10bet. Please read these Terms & Conditions carefully as they explain what you need to know when you use the 10bet products and services, including who we are, how the contract between us may be altered or ended, who to contact if there is a problem, and other importantinformation.
These Terms & Conditions include and incorporate various other terms,as follows:
* our Privacy Policy; * Protection of Customer Funds Policy; * Responsible Gambling Policy; * Player Protection Policy;* Betting Rules;
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* General Promotion Terms; and * other promotion-specific terms relevant to your Participation1. DEFINITIONS
In these Terms & Conditions, the following capitalised words/expressions have the following meanings: “10BET” means the brand and all products offered via the Website both ‘online’ (accessed via a computer or laptop) and ‘mobile’ (accessed via a mobile phone or tablet); "ACCOUNT BALANCE" as defined in Section 4.2 below; “CASINO BONUS ACCOUNT” means the balance of any casino bonuses credited as a result of a Customer’s Participation in any bonus promotions, which balance may be used to place wagers on any “Casino” and/or “Live Casino” products on the Website; “CASINO BUY-IN ACCOUNT” means that part of the Cash Account Balance associated with a casino bonus claim, excluding any balance held in the Casino Bonus Account; “CLOSED ACCOUNT CUSTOMER” means a person whose registered account has been closed, de-registered or excluded by either us or you; “CUSTOMER” means a Registered Customer or a Closed AccountCustomer;
“CUSTOMER FUNDS” means the aggregate value of funds held by the Operator to the credit of Customers including, without limitation: a) cleared funds deposited at 10bet by Customers to provide stakes in, or to meet participation fees in respect of, future gambling; b) winnings or prizes which the Customer has chosen to leave on deposit with 10bet or for which 10bet has yet to account to the Customer; and c) any crystallised, but as yet, unpaid loyalty scheme or other bonuses; "EXCLUDED TERRITORY" means anywhere other than the United Kingdom, Isle of Man, Jersey, Guernsey or Gibraltar; “OFFERING” means any and all games / offerings made available by 10bet via the Website; “PARTICIPATE” means visiting 10bet, playing on any part of the Offering or using our Website in any other manner whatsoever; “REGISTERED CUSTOMER” means a person who has successfully registered an account with us. "PROHIBITED ACTIVITY" means any of the activities listed in Section16.1 below;
“SPORTS BONUS ACCOUNT” means the balance of any sports bonuses credited as a result of a Customer’s Participation in any bonus promotions, which balance may be used to wager on any “Sports”, “Live Betting” and/or “Virtuals” products on the Website; “MAIN CASH ACCOUNT” means that part of the Account Balance which can be used to place wagers on any “Sports”, “Live Betting”, “Virtuals” and/or Casino products on the Website but excluding any balance held in the Casino Buy-In Account, Casino Bonus Account or Sports Bonus Account; “WEBSITE” means www.10bet.co.uk andwww.10bet.ie ;
“YOU/YOUR” means any person who enters 10bet and Participates. 2. ABOUT 10BET AND THE PROTECTION OF CUSTOMER FUNDS 10bet is a brand managed by the Operator. All Customer Funds held by the Operator are held in a Barclays bank account (the "PLAYER CLIENT ACCOUNT") which is entirely separate from all other bank accounts held by the Operator or any of its group companies; and arrangements have been made to ensure that the assets in the Player Client Account cannot be combined with another account or used to set-off any sums the Operator or any of its group companies may at any time owe to Barclays including in the event of insolvency. This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection. For further details regarding the levels of protection afforded to Customer’s funds, please refer to the GB Gambling Commission rating system found on the following website: http://www.gamblingcommission.gov.uk/Consumers/Protection-of-customer-funds.aspx 3. YOUR PARTICIPATION AT 10BET 3.1. AGE RESTRICTIONS You may only Participate at 10bet if you are over 18 years of age. It is illegal to Participate at 10bet if you are under 18 years of age. Any funds deposited by an underage individual will be returned to the individual after the Customer account has been closed by the Operator and any winnings will be forfeited. 3.2. EXCLUDED TERRITORIES You may not Participate at 10bet if you are resident or geographically located in an Excluded Territory. If you Participate at 10bet from any Excluded Territories, we shall have the right to immediately suspend (pending investigation, if we reasonably deem this necessary or desirable) or close your Customer account. In case of such account closure, any net winnings derived from Participation from within any of the Excluded Territories shall be deducted from your balance in the Main Cash Account and Casino Buy-In Account and the remaining balance will be refunded to you in accordance with these Terms and Conditions. We shall not be liable for any losses incurred as a result of such suspension or closure. Any person who is in breach of this Section 3.2 above (including by making any attempt to circumvent this restriction, for example, by using a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your location or place of residence, or by making bets or wagers using the Website through a third party or on behalf of a third party located in an Excluded Territory) is in breach of these Terms & Conditions, may be committing fraud, and may be subject to criminal prosecution.3.3. RISK
By Participating you confirm that you are fully aware that there is a risk of losing money when gambling and you are fully responsible for any such loss. You agree that your Participation at 10bet is at your sole option, discretion and risk. In relation to your losses you agree that you will have no claims whatsoever against 10bet or any partner, or respective directors, officers or employees. Further, you agree that your Participation at 10bet is for your own personal entertainment and non-professional use and that you are acting on yourown behalf.
3.4. ELIGIBLE CUSTOMERS Employees and former employees (within the last 3 years) of the Operator, its affiliates, licensors, suppliers, subsidiaries, media or marketing service providers, and members of their immediate families are not eligible to Participate at 10bet. 3.5. VERIFICATION CHECKS AND IDENTIFICATION DOCUMENTATION To register for an account at 10bet, you are required to enter certain personal details during the account registration process, including: first name, surname, address, date of birth, mobile phone number, andgender.
Upon request, you may also be required to send in valid identification documents proving your age and address in order that we may carry out identification, credit and other verification checks that we may require and/or are required by applicable laws and regulations and/or by the relevant regulatory authorities for use of the Offering. You agree to provide all such information as we require in connection with such verification checks. Until such time as we have received the requested documents and satisfied our verification checks to our reasonable satisfaction, we are entitled to restrict your account in any manner that we reasonably deem appropriate, including by preventing you from placing any bets or wagers, or from withdrawingyour funds.
If, on completion of the age verification process, you are found to be underage, 10bet will return to you any deposits made on the account, having voided all winnings and/or bonuses. In addition, if your age is not successfully verified: * your account will be suspended; and * no gambling will be permitted until we have successfully verifiedyour age.
The documents or information requested by us may depend on the jurisdiction where you live. We reserve the right to determine which documents we require in order to carry out our verification checks. Acceptable identification documentation includes, but is not limitedto:
* copy of a valid photographic identification document, such as a Passport or Driver’s License; * copy of a recent utility bill confirming residence, such as an electricity bill, telephone bill etc. (important: the utility bill must not be older than 6 months); and/or * copy of a recent debit/bank account statement (note: the account statement must relate to a financial method used and must not be olderthan 6 months).
The name that you provide 10bet at registration must be identical to that listed on your government issued identification. In accordance with our anti-money laundering obligations, we reserve the right – acting reasonably – to raise queries or require documentation related to the source of deposited funds. If the requested information and/or documentation is not provided or is not considered by us (acting reasonably) as satisfactory, 10bet may suspend/terminate the Customer’s account, withhold payment of any monies held in the Customer account, and pass on any necessary information to the relevant authorities. 3.6. DISABLING CASINO GAMES OR THE SPORTS PRODUCT You may disable either the casino games or the sports product provided to you through the website by contacting Customer Service, with such being applied on an account level. We will endeavour to apply such disablement as soon as practically possible, however, please note that this process takes a reasonable working period to implement. If you find that you can still access any of the casino games or the sports product which you have requested to disable, it is your responsibility to contact us immediately to inform us. If following your request, you wish to reinstate the casino games or the Sports product (as applicable) please contact Customer Service. We reserve the right at any time disable either the casino games or the sports product provided to you through the website. We may at any time reinstate the casino games or the sports product (as applicable).3.7. ACCEPTABLE USE
It is your responsibility to comply with all applicable laws, statutes and regulations in relation to your use of the Website and the Offering. We are not responsible for any illegal or unauthorised use of the Website or the Offering by you. By accepting these Terms & Conditions you agree to assist us, to the extent that you are able, with the compliance with applicable laws and regulations.4. YOUR ACCOUNT
4.1. SINGLE ACCOUNT
You may only register and operate a single account with 10bet. If we discover that you hold more than one account we reserve the right to suspend or close all duplicate accounts or treat any such account as one joint account. If one of your accounts is temporarily closed and we discover one or more duplicate accounts, we may contact you to ask you which account you would like to open/keep open and we close the other(s). We may also exercise our right to suspend or permanently close your account(s) under Section 16.3 below. 4.2. ACCOUNT BALANCE A Customer’s total account balance ("ACCOUNT BALANCE") is comprised of the aggregate balance of their Sports Cash Account, Casino Cash Account, Sports Bonus Account and Casino Bonus Account. Upon making a deposit, Customers may choose whether to deposit into their Main Cash Account or Casino Cash Account. Furthermore, Customers may transfer Customer Funds from their Main Cash Account to their Casino Cash Account, and vice-versa, at any time using the functionality provided via the Website. Withdrawals cannot be made from either the Casino Bonus Account or the Sports Bonus Account, but these accounts can both be used to make wagers in accordance with the terms of the bonus or promotion. Please refer to the General Promotion Terms, and any other promotion-specific terms relevant to your Participation, for additional details and restrictions on Bonus Accounts’ use. ACCURACY You are required to keep your account registration details up to date at all times. If you change your address, e-mail, phone number or any other relevant contact or personal information, please contact support@10bet.co.uk in order to update your account information. 4.3. USERNAME AND PASSWORD The Customer account registration process requires you to choose your own user name and password combination. You must keep this information secret. 10bet will bear no responsibility for unauthorized use or misuse of your personal details to the extent caused by your failure to keep your account details safe and secure. 4.4. YOUR BANK/FINANCIAL DETAILS If you use a debit card and/or a financial/bank account for transactions at 10bet, the account/cardholder’s name MUST be the same as the name you used when registering a 10bet account. If we discover that the name you registered on your Customer account and the name that appears on your debit card and/or financial/bank account differ in any way, we reserve the right to suspend your Customer Account and request that you supply us with documents authorising the use of the payment method in question. If you do not supply such documents within a reasonable time or if such documents are not acceptable to us (acting reasonably) we shall be entitled to close your Customer account and treat any deposits into the Customer account as being invalid (and any winnings arising from such deposits as void). We recommend that you contact support@10bet.co.uk if you have any questions regarding our verification process. 4.5. DORMANT / INACTIVE ACCOUNTS An account will automatically be classified as dormant/inactive after a consecutive period of 12 months since the last account login (a"DORMANT ACCOUNT").
10bet will contact the Customer no less than 30 days prior to designating an account as a Dormant Account using the Customer's last known email address. If no response is received from the Customer within 7 days of the date on which 10bet has attempted to contact the Customer as described above, the account will be designated as a Dormant Account from such date. Once your Customer account has been designated as a Dormant Account, 10bet shall be entitled to deduct a monthly administration fee of 5 GBP from any positive balance which remains in a Dormant Account (the “ADMINISTRATIVE FEE”). 10bet will cease the deduction of any Administrative Fee should the Customer login into his or her account during the Dormancy period. Prior to classifying your account as a Dormant Account, we will attempt to return any outstanding real money balance to you using the last payment method used by you to deposit into your account, save where these Terms & Conditions permit us to withhold payment to you.4.6. INTEREST
Customers must not treat the Operator as a bank or other financial institution. Neither deposits nor winnings are interest-bearing, i.e. any funds held in your Customer account shall not attract interest. 4.7. ACCOUNT CLOSURE AND TEMPORARY SUSPENSION If you wish to close your Customer account, please contact support@10bet.co.uk for assistance. Our Time-Out and Self-Exclusion procedures are summarised in Section 8.2 below and are set out in detail in our Responsible GamblingPolicy.
4.8. CHANGES TO THE WEBSITE/OFFERING 10bet reserves the right to suspend, modify or remove or add content to the Website or Offering at its sole discretion with immediate effect and without notice. We shall not be liable to you for any loss suffered as a result of any changes made or for any modification or suspension of or discontinuance of the Website or Offering and you shall have no claims against 10bet in such regard. 5. DEPOSITS AND WITHDRAWALS5.1. CREDIT CHECKS
10bet reserves the right to run external credit and affordability checks on all Customers with authorised third party credit agencies on the basis of the information provided on registration. Customers who deposit with debit cards may be subject to additional identification verification, including submission of identification documents, copy of card, and proof of address.5.2. RECORDS
We recommend that you retain copies of transaction records and these Terms & Conditions as updated from time-to-time.5.3. WITHDRAWALS
YOU MAY WITHDRAW YOUR OWN REAL MONEY DEPOSITS AND WINNINGS HELD IN YOUR MAIN CASH ACCOUNT AND CASINO BUY-IN ACCOUNT AT ANY TIME PROVIDEDTHAT:
* all payments made into your account have been confirmed as cleared and have not been charged-back, reversed or otherwise cancelled; * we have completed any verification checks carried out pursuant to Section 3.5 above to our reasonable satisfaction. Where we have requested information from you to carry out these checks, any delay in providing this information may cause an additional delay whenwithdrawing funds;
* there is currently no ongoing investigation: * into a game defect involving a game which you have played which requires a temporary freeze on withdrawal of funds; or * where we have reason to believe you may have carried out a Prohibited Activity. We impose certain limits on the minimum amount you may withdraw in a single withdrawal request ("MINIMUM WITHDRAWAL AMOUNT"). The Minimum Withdrawal Amount and the time that the withdrawal will take to process are dependent on the payment method selected, as explained further in the FAQ Section Please note that these timeframes are indicative of the regular timescales for internal payout confirmation in business days and are estimates only. Please note that any withdrawal of funds from the Casino Buy-In Account will result in the forfeiture or voidance of Casino product bonuses and promotions. All withdrawals will be processed back to the same payment method used to make a deposit to the account. As outlined in Section 4.5 above, if a financial account and/or debit card has been used to deposit funds, the name registered on the Customer account held with 10bet must correspond to the name registered on the financial account/card. In the case of a request to pay funds via Direct Bank Transfer (DBT), the acquiring bank account must be held in the same name as used during registration of the Customer account. In circumstances where a withdrawal is requested in respect of funds which were originally deposited from multiple financial accounts in the preceding six (6) months, 10bet shall, following an internal risk assessment on each of applicable financial accounts, distribute such withdrawal monies proportionally to the respective financial sources from which these funds originated.5.4. DEPOSITS
The minimum deposit amount, and the time that the deposit will take to process, are dependent on the payment method selected, as explained in the FAQ Section. Please note that these timeframes are indicative of the regular timescale for deposit confirmation in business days andare estimates only.
5.5. UPDATING PAYMENT DETAILS Updating or adding additional payment details for the sole purpose of making a withdrawal may only be done by contacting support@10bet.co.uk.5.6.ERROR
Should funds be credited to a Customer's account (including winnings) or credited to a financial account and/or debit card in error, it is the Customer's responsibility to notify 10bet of the error without delay. We reserve the right to void any transactions involving such funds and/or withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, and any winnings that are attributable to said error.5.7.CREDIT CARDS
You may not use a credit card to deposit funds into and/or withdraw funds from your Customer account. This includes depositing or withdrawing via a money service business, such as an e-wallet, where the original payment method is a credit card.6. PROMOTION TERMS
10bet may, from time to time, offer promotions and/or competitions which are governed by these Terms & Conditions and any separate terms and conditions which apply specifically to the relevant promotion/competition. Any promotions, bonuses or special gifts credited to your Customer account will be subject to and must be used in adherence with such terms and conditions as well these Terms &Conditions.
10bet's promotion terms, which comprise part of these Terms & Conditions, may be found at: * General Promotional Rules; and * ports Bonus Terms; and * Casino Bonus Terms; In the event and to the extent of any conflict between these Terms & Conditions and any promotion-specific terms and conditions, the promotion-specific terms and conditions will to that extent prevail. 6.1. RIGHT TO WITHDRAW PROMOTIONS In all cases acting reasonably, we may amend, suspend or withdraw any promotion or competition at any time. Any amendment, suspension or withdrawal of any promotion, competition, bonus or special offer will not adversely impact Customers who have already opted-in to that promotion or competition except in cases which are beyond 10bet’s control (for example, legal and/or regulatory reasons). 6.2. ACCOUNT RESTRICTIONS 10bet reserves the right to decline a gambling transaction and/or to limit the maximum amount that a Customer may place on any market, bet or wager at our discretion. For the avoidance of doubt, such restrictions or limits shall not be enforced on any Customer who, before being notified of such restriction, has placed a qualifying bet in relation to a promotion offer, if such restriction would materially affect the Customer’s ability to satisfy the conditions to qualify or fully benefit from the promotion.7. PRIVACY POLICY
10bet is committed to protecting and respecting your privacy and the Operator complies with all applicable data protection and privacy laws. If you do not understand how we handle or use the personal information you provide us, we recommend that you review our PrivacyPolicy.
By agreeing to the migration of an existing account from another brand to the Operator (if applicable), you hereby consent, in addition to the transfer of your account balance, to the transfer of your personal information, including your full name, date of birth, registered methods of deposit, contact information, contact records and details of past transactions and visits. 8. RESPONSIBLE GAMBLING8.1. POLICY
10bet is committed to offering its Customers a fun and friendly online gaming experience, whilst also recognising that gambling can cause problems for a minority of individuals. For this reason, 10bet actively supports responsible gambling and encourages its Customers to make use of a variety of responsible gambling features so as to better manage their Customer account. We refer to you our Responsible Gambling Policy for full details. 8.2. TAKE A BREAK (TIME-OUT) AND SELF-EXCLUSION 10bet is committed to providing excellent customer service. As part of that pledge, 10bet is committed to supporting responsible gambling. You may, at any time, request a Time-Out or Self-Exclusion from 10bet. To view the various Time-Out and Self-Exclusion options available, please refer to our Responsible Gambling Policy. In addition to our own self-exclusion tools, Great Britain residents may also apply to self-exclude with GAMSTOP. GAMSTOP is a free Self-Exclusion service set up to help you avoid online gambling websites which are run by companies licensed by the Great Britain Gambling Commission, which have signed up to the GAMSTOP service. In order to self-exclude using GAMSTOP, you need to visit www.gamstop.co.uk . Please note that your self-exclusion with GAMSTOP may take a number of days in order to become active on our Website. You must ensure that the registration details provided to GAMSTOP match the registration data on our Website. Otherwise, your self-exclusion may not become active with us. Once your self-exclusion becomes active, you will no longer be allowedto use our Website.
Although 10bet will use all reasonable endeavours to stop self-excluded customers from accessing the Website, you accept that we have no responsibility or liability (including in respect of any losses you may incur) if, after you have self-excluded (either using our own self-exclusion tools, or GAMSTOP), you continue to use the Website or any other third party website, and in particular where you have taken actions to circumvent a self-exclusion, including: (1) by opening duplicate or new accounts; (2) by changing your registration details when opening a new account; (3) where you fail to update your current registration details on the Website; (4) where you have taken advantage of the GAMSTOP service being unavailable; or (5) for any other reason outside of our reasonable control. Furthermore, 10bet does not accept any responsibility or liability if you deliberately avoid the relevant responsible gambling measures in place on the Website and/or 10bet is unable to enforce its responsible gambling measures/policies for reasons outside of 10bet’s reasonable control. 9. PLAYER PROTECTION POLICY We want to ensure that you enjoy your experience at 10bet in a safe and responsible manner. 10bet will deal with any issue affecting your playing experience promptly. We have a detailed Player Protection Policy, which includes a list of mechanisms which you can enlist in order to ensure a safer gaming experience. 10. INTELLECTUAL PROPERTY All content made available via the Website and the Offering, such as text, graphics, logos, button icons, images, audio clips, digital downloads and software (the "CONTENT"), is owned or licensed by the Operator. Any use of the Content other than in the normal course of using and accessing the Website and Offering without our prior written consent is not permitted. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, or tamper with the Content in any manner whatsoever. You acknowledge and agree that the Content is made available for your personal, non-commercial use only. Any other use of Content is strictly prohibited. 11.NO WARRANTY, MALFUNCTIONS, ERRORS, VIRUSES AND SERVICE SUSPENSION11.1. NO WARRANTIES
The Service, Offering and the Website are provided on an “as is” basis and to the fullest extent permitted by law, we make no warranty or representation, whether express or implied, in relation to the satisfactory quality, fitness for purpose, completeness or accuracy of the Service, Offering or Website. 11.2. SERVICE SUSPENSION AND SYSTEM MALFUNCTIONS We shall not be liable for any computer malfunctions, system malfunctions, failure of telecommunications services or internet connections, nor attempts by you to participate at 10bet by methods, means or ways not intended by us. We may temporarily suspend the whole or any part of the Service for any reason at our sole discretion. We may, but shall not be obliged to, give you as much notice as is reasonably practicable of such suspension. We will restore the Service, as soon as is reasonably practicable, after such temporary suspension. In the event of service suspension and/or system malfunction, all bets that have been confirmed on the betting slip, which have been placed in accordance with these Terms & Conditions and/or have not been placed fraudulently ("CONFIRMED BETS"), will not be voided by us. Other than with respect to Confirmed Bets, in the event of a service suspension and/or system malfunction, we may void any bets and/or payouts. We shall in no way be liable to you in the event that we void any bets and/or payouts as a result of a system malfunction and/orvirus.
Other than with respect to Confirmed Bets, if you receive any winnings and/or bonuses as a result of any service suspension and/or system malfunction we may void such winnings and/or bonuses and if you have received and/or have been credited with any winnings and/or bonuses we may recover such by: (i) deducting any or all of such winnings and/or bonuses from your account (which for the avoidance of doubt includes any of your Casino Bonus Account, Casino Buy-In Account, Sports Bonus Account, Main Cash Account); (ii) deducting any or all of such winnings and/or bonuses from your pending withdrawals; and/or (iii) requiring you to repay to us any or all of such winnings and/or bonuses as soon as reasonably possible. 11.3. ERRORS AND VIRUSES A virus and/or error (including without limitation as a result of any technical or human error) voids all payouts and we may void any or all bets. We shall in no way be liable to you in the event that we void any bets and/or payouts as a result of such error and/or virus. If you receive any winnings and/or bonuses as a result of a virus and/or error (including without limitation as a result of any technical or human error) we may void such winnings and/or bonuses and if you have received and/or have been credited with any winnings and/or bonuses we may recover such by: (i) deducting any or all of such winnings and/or bonuses from your account (which for the avoidance of doubt includes any of your Casino Bonus Account, Casino Buy-In Account, Sports Bonus Account, Main Cash Account); (ii) deducting any or all of such winnings and/or bonuses from your pending withdrawals; and/or (iii) requiring you to repay to us any or all of such winnings and/or bonuses as soon as reasonably possible. It is your responsibility to protect your systems and have in place the ability to reinstall any data or programs lost due to a virus. 11.4. TELEVISION AND OTHER BROADCASTS Further, live television and other broadcasts which are provided to you as part of any 10bet offering may be delayed, which will lead to others processing more up-to-date information in relation to such broadcasts. In the event of any particular information (score, time of game, etc.) being incorrect we assume no liability for this.11.5. VOIDED BETS
In the event of a system malfunction, all unconfirmed bets are void. We are not liable to you for any loss that you may incur as a result of such suspension or delay. To the extent that a voided ‘won’ bet results in your Customer account going into negative balance, we reserve the right to recover such amount from your account deposits, withdrawals, bonuses, and winnings. 12. CUSTOMER SERVICE AND CUSTOMER COMPLAINTS 12.1. CUSTOMER SERVICE You may contact Customer Service at any time by the following means: * E-mail: support@10bet.co.uk * Telephone: 0800-047-0965* LiveChat
* Post: Blue Star Planet Limited, Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141, Malta 12.2. SUBMISSION OF COMPLAINT In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10bet via ONE of the following means: * E-mail:resolutioncentre@10bet.co.uk * Post: Blue Star Planet Limited, Dragonara Business Centre, 5th Floor, Dragonara Road, St. Julians STJ3141, Malta 12.3. INFORMATION WHICH MUST BE INCLUDED IN ANY WRITTEN COMMUNICATIONWITH 10BET
To protect your privacy, all email communications between you and 10bet should be carried out using the email address that you have registered against your Customer account held with 10bet. Failure to do so may result in our response being delayed. Please include the following information in any written communication with 10bet (including a complaint):* your username;
* your first name and surname, as registered on your Customeraccount;
* a detailed explanation of the complaint/claim/other matter; and * any specific dates and times associated with the complaint/claim/other matter (if applicable). Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim/other matter in a timelymanner.
We will acknowledge all complaints within 24 hours of receipt and all reasonable efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. An extension may be applied if the issue is complex, in which case we will send you an update of the position explaining why we do not yet have a final response, and when we reasonably expect to have one. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to our nominated ADR provider (see Section 13 below). 12.4. REPORTING COLLUSION Should you ever suspect that another Customer is colluding with another Customer or cheating in any way, please notify 10bet via the means of communication listed in Section 12.1 above. 13. ALTERNATIVE DISPUTE RESOLUTION (ADR) If, at the conclusion of the Customer Complaint process (outlined in Section 12.2 above), you do not consider that 10bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.
The nominated ADR entity will act as an impartial adjudicator on disputes that arise between 10bet and a Customer only when: * the Customer has made every reasonable effort possible to resolve the dispute before speaking to them – in practice this means that you should go through 10bet’s own internal Customer Complaint process (set out in Section 12.2 above) before referring the matter toADR; and
* a deadlock regarding the resolution exists. ADR is a free of charge service. The ultimate resolution of the ADR or the regulator does not deprive you of the right to pursue the matter in the courts, which will be the final stage in the process. 14. INDEMNITY AND LIABILITY14.1. INDEMNITY
You hereby agree to indemnify us against any and all costs, expenses, liabilities and damages arising from any Prohibited Activityundertaken by you.
14.2. LIMITATION OF LIABILITY This Section is not intended – and shall not be considered – to be excluding liability for anything which it would be unlawful to exclude under applicable law. In particular (but without limitation) nothing in these Terms & Conditions will operate so as to limit or exclude any liability of the Operator in respect of fraud, personal injury or death caused by the Operator's negligence. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these Terms & Conditions, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract between us or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. If defective digital content which we have supplied to you damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us. Subject to the paragraphs above in this Section 14.2: * 10bet shall accept no liability for any damages or losses which are deemed or alleged to have arisen out of or in connection with your Participation; including and without limitation, delays or interruptions in operation or transmission, loss or corruption of data, communication or lines failure, any person’s misuse of the Offering or Website, its content or any errors or omissions in the Website’s content; and * our maximum liability to you arising under these Terms & Conditions whether in contract, tort, negligence or otherwise, for any loss or damage howsoever arising from any cause, whether direct or indirect, or for any amounts (even where we have been notified by you of the possibility of such loss or damage) shall not exceed the value of the bets and/or wagers you placed via your account in respect of the relevant bet/wager or product that gave rise to the relevantliability.
14.3. LINKS
10bet shall not be liable in contract, tort, negligence, or otherwise, for any loss or damage arising from or in any way connected with your use of any link contained on the Website. We are not responsible for the content contained on any internet site linked to/from the Website. 15. 10BET NOT A FINANCIAL INSTITUTION 15.1. NO LEGAL OR TAX ADVICE 10bet does not provide advice regarding tax and/or legal matters. Customers who wish to obtain advice regarding tax and legal matters are advised to contact appropriate advisors.15.2. NO ARBITRAGE
You are strictly prohibited from utilising 10bet and it systems to facilitate arbitrage through currency exchange transactions. Where 10bet deems that you have deliberately used the systems for financial gain through arbitrage, any gains will be forfeited and deducted from your balance without warning or notification. 15.3. ANTI-MONEY LAUNDERING Customers are strictly prohibited from using 10bet and its systems to facilitate any type of illegal money transfer. You must not use the Website for any unlawful or fraudulent activity or prohibited transaction (including money laundering proceeds of crime) under the laws of any jurisdiction that applies to you. If 10bet suspects that you may be engaging in, or have engaged in fraudulent, unlawful or improper activity, including money laundering activities or any conduct which violates these Terms & Conditions, your access to 10bet will be terminated immediately and your account may be blocked. If your account is terminated or blocked under such circumstances, 10bet is under no obligation to refund to you any money that may be in your account. In addition, 10bet shall be entitled to inform the relevant authorities, other online service providers, banks, debit card companies, electronic payment providers or other financial institution of your identity and of any suspected unlawful, fraudulent or improper activity. You will cooperate fully with any 10bet investigation intosuch activity.
16. TERMINATION/SUSPENSION OF ACCOUNT 16.1. We shall be entitled to close your Customer account at any time by giving you no less than one (1) month's written notice. Any balance in your Main Cash Account or Casino Buy-In Account at the time of such closure or any closure under Section 16.3 below will be credited to your debit card or financial account, except that: * if you have engaged in illegal activity, we will be under no obligation to refund to you any money that may be in your Main Cash Account or Casino Cash Account; and * if we discover or have reasonable grounds to believe that you have participated in any Prohibited Activity then we reserve the right to withhold and/or retain any and all amounts which would otherwise have been paid or payable to you (including any deposits, winnings, bonuses, and/or any other amounts) that are attributable to that Prohibited Activity. 16.2. In the circumstances described in 16.1(a) and (b) above, your details may be passed on to any applicable regulatory authority, regulatory body or any other relevant external third parties. 16.3. We may close or suspend your account where we have reasonable grounds to believe that you have engaged or are likely to engage in any of the following activities (each, a "Prohibited Activity"): * If you have deliberately or fraudulently opened more than one active account at 10bet; * If the name registered on your 10bet account does not match the name on the financial/bank account and/or the debit card(s) used to make deposits on the said 10bet account; * You become bankrupt; * If you deliberately or fraudulently provide incorrect or misleading information while registering a 10bet Customer account; * If you attempt to use your Customer account through a VPN, proxy or similar service that masks or manipulates the identification of your real location, or by otherwise providing false or misleading information regarding your citizenship, location or place of residence, or by making bets or wagers using the website through a third party or on behalf of a third party; * If you are located in any Excluded Territory; * If you have allowed or permitted someone else to Participate using your 10bet Customer account; * If you have played in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) involving the same (or materially the same)selections;
* If 10bet has received a “charge back” and/or a "return" notification via a deposit mechanism used on your account; * If you are found to be colluding, cheating, money laundering or undertaking any kind of fraudulent activity; or * If it is determined by 10bet (acting reasonably) that you have employed or made use of a system (including machines, computers, software or other automated systems such as bots) designed specifically to defeat the gaming system; * If you otherwise materially breach these Terms and Conditions. 16.4. The rights set out here are without prejudice to any other rights that we may have against you under these Terms & Conditions orotherwise.
16.5. We reserve the right to void any unsettled bets if your Account is closed in accordance with clause 16.3. Any unsettled bets at the point of closure of your Account for any other reason will stand and be settled in accordance with the terms of the bet. 17. OTHER IMPORTANT LEGAL TERMS 17.1. ENTIRE AGREEMENT These Terms & Conditions represent the entire agreement between you and 10bet and supersede and merge all prior agreements, representations and understandings between you and 10bet in regard to your Participation at 10bet. 17.2. AMENDMENTS TO THESE TERMS & CONDITIONS 10bet hereby reserves the right to amend these Terms & Conditions, or to implement or amend any procedures, at any time. A notification message advising that changes have been made to the Terms & Conditions will appear as a pop-up upon your next login to the Website. If you do not accept the amended Terms & Conditions you may not access, use or continue to use the Website or the Offering. In these circumstances please contact Customer Services (using any of the methods set out in Section 12.1 above) who will assist you with closing your account and withdrawing any funds remaining in your account. 17.3. FINAL DECISION In the event of a discrepancy between the result showing on the Website or Offering and the 10bet server software, the result showing on the 10bet server software shall be the official and governingresult.
17.4. TAX
You are solely responsible for any applicable taxes on any prizes and/or winnings that you receive from 10bet.17.5. FORCE MAJEURE
10bet shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under these Terms & Conditions to the extent that failure or delay is caused by events outside of our reasonable control.17.6. NO AGENCY
Nothing in these Terms & Conditions shall be construed as creating any agency, partnership, trust arrangement, fiduciary relationship or any other form of joint enterprise between you and us.17.7. SEVERABILITY
If any provision of these Terms & Conditions is held to be illegal or unenforceable, that provision will be severed (i.e. removed) from these Terms & Conditions and all other provisions will remain in force unaffected by such severance. 17.8. EXPLANATION OF TERMS AND CONDITIONS We aim to make these Terms & Conditions as open, clear and fair as possible. However, should you need any explanation regarding any aspect of these Terms & Conditions or any other part of our services, please contact us using any of the contact details listed in Section12.1 above.
Please note that all telephone calls may be recorded.17.9. ASSIGNMENT
These Terms & Conditions are personal to you, and are not assignable, transferable or sub-licensable by you except with our prior written consent. We reserve the right to assign, transfer or delegate any of our rights and obligations hereunder to any third party without noticeto you.
17.10. BUSINESS TRANSFERS In the event of a change of control, merger, acquisition, or sale of assets of the Operator, your player account and associated data may be part of the assets transferred to the purchaser or acquiring party. In such an event, we will provide you with notice via e-mail or notice on our Website explaining your options with regard to the transfer ofyour account.
Last Revision: 27 August 2020 (Version: #28) RESPONSIBLE GAMBLING RESPONSIBLE AND FAIR GAMBLING At 10bet, we are committed to providing our Customers with the most enjoyable gambling experience possible, but we also recognise that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play, we fully support Responsible Gambling and have put numerous measures in place to assistyou.
1. GAMBLING SELF-ASSESSMENT If you are concerned that gambling may have taken over your (or someone else’s) life then the following questions may help you tofind out:
* Do you gamble to escape from a boring or unhappy life? * When gambling and you run out of money, do you feel lost and in despair and need to gamble again as soon as possible? * Do you gamble until your last penny is gone - even the fare home or the cost of a cup of tea? * Have you ever lied to cover up the amount of money or time you have spent gambling? * Have you lost interest in your family, friends or hobbies becauseof your gambling?
* After losing, do you feel you must try and win back your losses assoon as possible?
* Do arguments, frustrations or disappointments make you want togamble?
* Do you feel depressed or feel that you are likely to harm yourself because of your gambling? The more you answered ‘yes’ to these questions, the more likely you are to have a serious gambling problem. To speak to someone about this, you can contact Customer Service or there are a number of Support Organisations available to help with free and independent advice. 2. SUPPORT ORGANISATIONS If you or someone you know has a gambling problem we advise that you consider assistance from one of these recognised organisations:GAMBLEAWARE
Website: www.gambleaware.co.uk UK National Helpline: 0808 8020 133GAMBLERS ANONYMOUS
Website: www.gamblersanonymous.org.ukGAMCARE
Website: www.gamcare.org.uk UK National Helpline: 0808 8020 133 3. STAYING IN CONTROL We at 10bet encourage our Customers to actively participate in the management of their gambling account, so we offer a variety of responsible gaming features. 3.1. SET FINANCIAL LIMITS This facility allows you to manage the amount of money that you can deposit into your account. To help you set limits that are right for you, think about thesequestions:
* How big a loss are you prepared to accept, before you startgambling?
* How often do you play? * How long is your average gaming session? Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month. Deposit limits may be set for the following periods: * Daily – calculated on a 24-hour basis * Weekly – calculated on a 7-day basis * Monthly – calculated on a 30-day basis At your request, deposit limits may be decreased, increased or removed entirely. An increase or complete removal of deposit limits will only take effect after a 24 hour cooling-off period has elapsed, whilst a decrease to your deposit limits will come into effect immediately. You may only have one deposit limit in place at a time. When you first register an account at 10bet, you will be presented with the opportunity to set daily, weekly or monthly deposit limits. You can then set or adjust the limit settings yourself either via the Details/Limits feature within the Website or by contacting CustomerService.
3.2. TAKE A BREAK (TIME-OUT) At 10bet we understand that a Customer’s personal and/or financial circumstances may change and that there will be times when it makes sense to take a break from gambling. You can take a break by requesting one of the following Time-Out periods:* 24 hours
* 1 week
* 1 month
* 6 weeks or
* any other period of up to six weeks You can either set the break period yourself via the Details/Limits feature within the Website or by contacting Customer Service and asking for a Time-Out period to be applied to your Customer account. Upon receipt of your request, 10bet will take the necessary measures to temporarily suspend your account held with 10bet until the Time-Out period has expired. The requested Time-Out shall also be applied to any other Customer accounts that you hold with the Operator, including those held in respect of other brands. Once you begin your Time-Out period, you will not be able to access your Customer account, although you will still be able to withdraw any remaining balance by contacting Customer Service. It will not be possible to reactivate your account until the Time-Out period hasended.
Your Time-Out will come into effect immediately once you confirm it and shall remain in place until its period expires. If you want to prevent yourself from gambling for a longer period of time you should use our Self-Exclusion option (set out in section 3.4below).
Please note that upon your chosen Time-Out period expiring, your account will be automatically re-activated and you will once again be able to access your Customer account in order to Participate at 10bet.3.3. REALITY CHECK
The Reality Check facility allows you to set the frequency at which you will see a Reality Check on the screen within your gaming session at 10bet. A Reality Check means a display of the time elapsed since your session began. The Reality Check shall only apply to you gaming session with 10bet and not any other account that you hold with theOperator.
When you first register an account at 10bet, you will be presented with the opportunity to set your desired interval for the Reality Check. You can always set, adjust, or check the time until your next Reality Check, either via the Reality Check feature within the Website or by contacting Customer Service. When the Reality Check appears, you will be presented with the option to change the interval, see your wagering history or Logout. 3.4. STOP GAMBLING – SELF-EXCLUSION If you feel that your gambling has become problematic, you have the ability to self-exclude yourself either via the automated self-exclusion feature within the Website or by contacting Customer Service and requesting a self-exclusion period be applied to youraccount.
Please note that if you commence the self-exclusion process through the automated self-exclusion feature on our Website, the self-exclusion will not take effect until you confirm it and completethe process.
The following Self-Exclusion periods are available:* 6 months
* 1 year
* 2 years
* 5 years or
* any other period over six months Your self-exclusion will come into effect immediately once you confirm it and shall remain in place until you actively request it after itsperiod expires.
During the period of self-exclusion it will not be possible to re-open your account for any reason, and 10bet will always do all it can to detect and close any new duplicate accounts that you may open. Once the self-exclusion is applied, we will mark you as an individual to whom marketing materials must not be sent within no more than two days of receiving the completed self-exclusion notification. We will do all that we can to prevent you from opening another account with us, but also ask that you avoid trying to open another account. Should you decide to self-exclude from 10bet, we will automatically apply the self-exclusion to all other of your Customer accounts held with other brands managed by Blue Star Planet Limited, the Operator of 10bet. We strongly recommend that you also seek exclusion from all other betting operators you have an account with. Upon entering into a self-exclusion agreement with the Operator, any funds held in your Casino Buy-In Account and/or Main Cash Account shall be returned to you. The minimum return amount shall be one (1) currency unit, for example £1.00. Any unsettled bets held with the Operator at the time that you enter into self-exclusion will be settled on the result of the event. If your bet is a winner, your winnings will be automatically withdrawn to your applicable credit/debit card or other financial account from which the funds weredeposited.
We also suggest that if you use social media channels, you should take steps to ensure that you don’t receive our news or updates. We recommend that, during a period of self-exclusion, you seek additional support and advice from one of the Support Organisations (set out atsection 2 above).
Please note that upon your selected self-exclusion period expiring, your account will not automatically be re-activated. The account may only be considered for re-activation by 10bet if you actively request it, and in any event, will only come into effect after a further 24 hour cooling-off period has elapsed. Further, upon the reactivation of your account, marketing materials shall continue to not be sent to you, unless you have asked for or agreed to accept such material. If you are a resident of the United Kingdom and consider self-exclusion, you may wish to register with GAMSTOP. GAMSTOP is a free service that enables you to self-exclude from participating online gambling companies licensed in Great Britain. To find out more and to sign up with GAMSTOP please visitwww.gamstop.co.uk .
3.5. ACTIVITY STATEMENT Information relating to your gaming, including your account balance, gambling history (including bet amounts, winnings and losses), deposits, withdrawals and other related transactions at 10bet can be viewed via the My Account menu feature within the Website or by contacting Customer Service. PLAYER PROTECTION POLICY 1. PROTECTION OF MINORS With the Internet so readily accessible via mobile devices and in homes around the world, responsible online gambling relies heavily on parental control and supervision. In order to ensure child safety on the internet, 10bet encourages its Customers to make use of filtering software to prevent minors from accessing inappropriate onlinematerial.
10BET OFFERS THE FOLLOWING TIPS FOR PARENTS: * Keep your 10bet Username and password safe. * Do not leave your computer unattended when logged in to your 10betaccount.
* Do not allow persons under 18 to participate in any gamblingactivity.
* Keep your credit/debit cards and other financial account details out of reach of children. * Do not save passwords on your computer. Write them down and keep them in a safe place, away from minors. * Do not use the “Remember Me” feature if you access 10bet from a shared computer, especially if you share your computer withchildren.
* Educate your children about the illegality and the potential damage caused by underage gambling. * Take particular care regarding the use by minors of all electronicand mobile devices.
* Make use of filtering software to prevent your children from accessing inappropriate material, including gambling sites. Underage gambling is not only illegal, but can also result in early gambling dependency and substantial gambling debts incurred by unsupervised children. So, if you share your mobile phone, tablet, laptop or computer with friends or family who are under the legal age to participate in online gambling, 10bet recommends that you restrict their access to our Website by using one of the below services: Netnanny.com - filtering software that protects children from inappropriate web content. Cybersitter.com - filtering software which allows parents to add their own sites to block. betterinternetforkids.eu - a website which is co-funded by the EU and provides information about internet filter software and also offers a free test version. OTHER IMPORTANT TIPS: Make sure that the decision to gamble is your own personal choice. We suggest that you don’t gamble if: * it interferes with your daily responsibilities; * you are being treated or are in recovery for a dependency; * you are under the influence of alcohol or any other substance; * you are attempting to win back previous losses; or * your primary purpose is to recoup your debt with your winnings.2. RULES OF PLAY
Before you start gaming at 10bet, we recommend that you familiarise yourself with the rules of the games and, in the case of our Casino, try our “Practice Play” mode.3. COLLUDING
Should you ever suspect that a Customer is colluding with another Customer or cheating in any way, please notify 10bet by contacting Customer Service immediately. 4. CUSTOMER SERVICE AND CUSTOMER COMPLAINTS 4.1. CUSTOMER SERVICE You may contact Customer Service at any time by the following means: * Email: support@10bet.co.uk * Telephone : +44 330-808-0555* LiveChat
* Post
4.2. SUBMISSION OF COMPLAINT Customer complaints/claims of any nature must be submitted within 3 months of the issue occurring. In order to ensure that your complaint/claim is directed to and investigated by the correct department, written communication must be submitted to 10bet via the following means: * Email: resolutioncentre@10bet.co.uk* Post
4.3. INFORMATION WHICH MUST BE INCLUDED IN ANY WRITTEN COMMUNICATIONWITH 10BET
To protect your privacy, all email communications between you and 10bet should be carried out using the email address that you have registered against your Customer account held with 10bet. Failure to do so may result in our response being delayed. The following information must be included in any written communication with 10bet (including a complaint): * your username/account number; * your first name and surname, as registered on your Customeraccount;
* a detailed explanation of the complaint/claim; and * any specific dates and times associated with the complaint/claim(if applicable).
Please note that any failure to submit written communication with the information outlined above may result in a delay in our ability to identify and respond to your complaint/claim in a timely manner. Upon receipt, we will endeavor to reply to your communication within 48 hours. Further, best efforts will be made to resolve any reported matter promptly and, at a maximum, within one month. If for some reason you are not satisfied with the resolution of your complaint/claim, you may refer the matter to an ADR provider. 5. ALTERNATIVE DISPUTE RESOLUTION (ADR) If, at the conclusion of the Customer Complaint process (set out in section 4 above), you do not consider that 10bet has settled the dispute, you may refer the matter to IBAS, our ADR provider. The IBAS website and full contact details can be found at www.ibas-uk.com.
The ADR entity will act as an impartial adjudicator on disputes that arise between 10bet and a Customer only when: * the Customer has been through 10bet’s own internal Customer Complaint process (outlined in clause 13.-13.2); and * a deadlock regarding the resolution exists. ADR is a free of charge service and the ruling reached by the ADR entity will be considered final by both 10bet and the Customer, subject to full representation being given to all parties involved. Last Revision: 27 August 2020 (Version: #12)PROMOTIONS TERMS
10BET GENERAL PROMOTION RULES * These 10bet General Promotional Rules, Sports Bonus Terms, Free Bet Terms and Non-Deposit Bonus Terms are inseparably linked to our Terms & Conditions, of which they form a part, and their acceptance is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms &Conditions.
* All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit card, Skrill and etc.), shared electronic device (e.g. school, public library, workplace, mobile phone) andshared IP.
* A Customer’s total Account Balance is comprised of the aggregate of their Main Cash Account, Casino Buy-In Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports”, “Live Betting”, “Virtuals” and “Games” products and funds from the Casino Bonus Account can be used to place wagers on Casino products. * Any withdrawal of funds from the Casino Buy-In Account will result in the forfeiture or voidance of Casino product bonuses andpromotions.
* Any sports wagers made are deducted from the Main Cash Account first and any casino wagers are deducted from the Casino Buy-In Account first, as the case may be. Real money funds will always be used to place wagers/bets before bonus funds. * Unless otherwise specified, all bonus and promotion offers are only redeemable once per Customer and a Customer may have no more than one active Casino bonus and one active Sports bonus on his account atany given time.
* When: (1) you have no open bets; (2) the remaining balance of your Sports Bonus Account is less than £1.00; and (3) your total sports balance is also less than £1.00; then the balance of your Sports Bonus Account shall automatically be transferred to your Main Cash Account. This will have the effect of removing the active Sports bonus from your account so that you can take up another promotion. * Any bonus and any associated winnings will be automatically removed from a Customer's account upon the Customer requesting a Withdrawal before meeting the rollover or eligibility requirements of the applicable bonus. * Cashed-Out bets shall not contribute to meeting the rollover or eligibility requirements of any Sports promotion. * If you wish to find out how much rollover requirement remains in respect of a given bonus, please contact support@10bet.co.uk * If you wish to cancel an active bonus, please contact support@10bet.co.uk. Please note that in such circumstances, any amount (in the Casino Bonus Account or Sports Bonus Account, as the case may be) attributable to the active bonus will be removed, including any associated winnings. * All 10bet bonuses and promotions are intended for recreational players and 10bet may, in its sole discretion, limit the eligibility of Customers to participate in all or part of any promotion. * If we discover or have reasonable grounds to believe or suspect that you have engaged in any activity which undermines the integrity of a promotion or competition, we may disqualify you from the applicable promotion and withhold and/or recover all or part of any bonuses and/or any winnings that are attributable to that/those activity/ies. We may also restrict you from participating in future promotions and competitions. An example of such activity/ies includes: placing a series of wagers (either yourself or in collusion with other players) to seek to guarantee profits arising from the promotion irrespective of the outcome of the wagers. * In all cases acting reasonably, we may amend, suspend or withdraw any promotion or competition at any time. Any amendment, suspension or withdrawal of any promotion, competition, bonus or special offer will not adversely impact Customers who have already opted-in to that promotion or competition except in cases which are beyond 10bet’s control (for example, legal and/or regulatory reasons). * All management decisions are final.SPORTS BONUS TERMS
* Unless otherwise specified, you must rollover the amount of your deposit and the corresponding Sports Bonus funds five (5) times before the funds in your Sports Bonus Account are transferred to the Main Cash Account and a Withdrawal of these funds may be made. * Unless otherwise specified, you must fulfil the rollover requirements within 90 days of the bonus being taken up, otherwise the funds held in your Sports Bonus Account will be forfeited. * Unless otherwise specified, to fulfil the bonus rollover requirements, all wagers must be made on odds of at least 3/5 (1.60) or higher, excluding any type of handicap (except 3Way Handicap), Forecast/Tricast and on Over/Under bets. * Bets will only count towards rollover requirements once they have been finally settled. * Any bet ‘win’ resulting from funds wagered from the Sports Account is credited into the Main Cash Account and the Sports Bonus Account proportionally as per the stake contribution from each one of the balances. Any realised gains (stake and winnings) originating from the Sports Bonus Account are credited to the Sports Bonus Account and continue to be subject to the remaining applicable bonus rolloverrequirements.
* Only once the roll-over requirements are met in their entirety, within the designated period of time, shall the Sports Bonus Account funds associated with the bonus be automatically transferred from the Sports Bonus Account to the Main Cash Account and a Withdrawal of these funds may be made. * Unless otherwise specified, should a Withdrawal from the Main Cash Account be requested while there are funds in the Sports Bonus Account, the balance of the Sports Bonus Account shall be cancelledand forfeited.
SPORTS NO-DEPOSIT BONUS * Unless otherwise specified, you must rollover the amount of the No-Deposit Bonus awarded ten (10) times before the funds in your Sports Bonus Account are transferred to the Main Cash Account and a Withdrawal of any of these funds may be made. * The maximum withdrawable winnings from a Sports No-Deposit Bonus shall be five times (5X) the amount of the Sports No-Deposit Bonus credited to the Customer’s account. * Any winnings from No-Deposit Bonus credited to a Customer’s Main Cash Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Main Cash Account no less than the amount of the Sports No-Deposit Bonus from which the winnings were derived.FREE BET
* Unless otherwise specified, any winnings earned from a Free Bet shall be credited to a Customer’s Main Cash Account, and are withdrawable. The Free Bet amount shall not be stake-returned. * A Free Bet shall only be valid on specified bet types, sports, leagues or events – as stated in the specific promotion terms. * No Free Bet may be used in portions. For example, if a £10 Free Bet is used for a £5 bet, then the unused £5 shall be forfeited. * The Free Bet shall always be used prior to real money funds from the Main Cash Account - for example, if a customer is placing a £20 bet and selects a £10 Free Bet token, while having a balance of £100 in his Main Cash Account, then the total amount of the Free Bet will be used (£10) and £10 will be drawn from the Main Cash Account. * Any bet that satisfies the eligibility requirement to be awarded a Free Bet may not later be the subject of a Cash-Out. * Any bet the subject of a Cash-Out shall not contribute to any eligibility requirement to receive a Free Bet. * Bets placed on Asian Handicap or Over/Under, and are half-lost, shall not count towards the eligibility requirements of a Free Bet, when such conditions are considered for lost bets only or for missed selections in an accumulator. * If a bet which contributed to the eligibility of a Free Bet has been cancelled, 10bet reserves the right to remove the Free Bet from the Customer’s account and shall, in its sole discretion, determine whether the Customer may be eligible for the promotion again. * If a bet contributing the eligibility of a Free Bet and a bet placed with the Free Bet cover opposite selections of one and the same event, any winnings shall be cancelled and forfeited. * Combo and System Bets, regardless of the number of individual bets placed, may contribute to the eligibility requirement for only for one Free Bet. For example, if a customer places three singles, as one bet, they shall contribute to the eligibility requirement for only one Free Bet. Further, if a Customer places a system of three doubles and one treble, the bets shall contribute to the eligibility requirement foronly one Free Bet.
* Any bets which contributed to eligibility requirement for a Free Bet shall not contribute to the eligibility requirement of any otheroffer.
* Unless otherwise specified, any bets placed shall contribute to the eligibility requirements of a Free Bet first, before contributing the eligibility requirement of any other offer.CASINO BONUS TERMS
* Unless otherwise specified, you must rollover the amount of Casino Bonus funds thirty (30) times before the funds in your Casino Bonus Account are transferred to the Casino Buy-In Account and a Withdrawal of these funds may be made. * Unless otherwise specified, Customers must meet the rollover requirements within 15 days of the bonus being taken up. * Stakes from all game categories on the 10bet Casino product will contribute towards the rollover requirements. However, some game categories will contribute towards roll-over requirements more thanothers.
* The contributing percentages are as follows:GAME CATEGORY
STAKE % CONTRIBUTION Slots (all varieties)100%
Progressive Slots
100%
Scratch Cards
100%
Arcades
100%
Keno
100%
Roulette (all varieties)20%
Sic Bo
20%
Dream Catcher
20%
Card Games
10%
Blackjack (all varieties excluding Blackjack Surrender)10%
Video Poker
5%
Russian Poker
5%
Baccarat (all varieties)0%
Craps
0%
Live Football Studio0%
Examples:
* A bet of £5 in Slots will be calculated as £5 for wageringrequirements.
* A bet of £5 in Roulette will be calculated as £1 for wageringrequirements.
* A bet of £5 in Blackjack will be calculated as £0.5 for wageringrequirements.
* Winnings resulting from wagers made from the Casino Bonus Account are credited back to the Casino Bonus Account and continue to be subject to the remaining applicable bonus rollover requirements. Any profit resulting from mixed Casino Buy-In Account and Casino Bonus Account funds gambled, shall be credited proportionally as per the stake contribution from each one of the balances. * Any Casino bonus amount awarded shall be available for wagering purposes only. The amount of such bonus funds shall be automatically deducted from the Customer's account upon satisfaction of the rollover requirements, unless specifically stated otherwise. * The following Casino games will not contribute towards meeting the wagering requirement: Blood Suckers; Blood Suckers 2; Zombies; Pimped; Piggy Riches; Royal Masquearde; Dead or Alive; Big Bad Wolf; Northern Sky; Beautiful Bones; Big Bang; Castle Builder; Castle Builder II; Champion of the Track; EggOMatic; Peek a Boo; Stardust; The Wishmaster; Tower Quest; GEMiX; Gunslinger; Pearls of India; Rage to Riches; Eye of the kraken; Lucky Angler; Robin Hood; Tomb Raider Secret of the Sword; Scrooge; Untamed Giant Panda; Cool Buck 5 Reel; Vampire: The Masquerade - Las Vegas; Dragon's Myth; Forsaken Kingdom;Jekyll & Mr. Hyde.
* Casino bonus rollover requirements are removed only upon the cancellation or expiration of the applicable bonus. When the remaining balance of your Casino Bonus Account is less than £2.00 and your total casino balance is also less than £2.00, the balance of your Casino Bonus Account shall automatically be transferred from your Casino Bonus Account to your Casino Buy-In Account. This will have the effect of removing the active Casino bonus from your account so that you can take up another promotion. In the event that Customer makes subsequent deposits into his Casino Buy-In Account while still having a balance in his Casino Bonus Account (greater than £0.00) the Customer shall contact support@10bet.co.uk and ensure that the funds in his Casino Bonus Account are cleared from his balance prior to placing bets – otherwise, the initial bonus rollover requirementsshall remain valid.
* Before any Withdrawal is processed, your play will be reviewed for any irregular playing patterns. In the interests of fair gaming, equal, zero or low margin bets (on table games, likelihood of return on wager is greater than 95%) or hedge betting, shall all be considered irregular gaming for the purpose of meeting any roll-over requirements. Other examples of irregular game play include but are not limited to placing bets from Casino Bonus Account on table games or video poker, and upon winning more than twice the value of the bonus credited to their account, switching to play slot games until the bonus roll-over requirements have been met. Should 10bet deem, at its sole discretion, that irregular game play has occurred, it reserves the right to withhold any Withdrawals and/or confiscate any associated winnings. * Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game using accredited bonus funds in an effort to reach a guaranteed profit, 10bet reserves the right to make all wagers void and suspend relevant accounts. * 10bet considers all of the above General Promotional Rules, and Sports and Casino terms to be fair. Should you require any clarification or advice regarding them, please contactsupport@10bet.co.uk
CASINO NO-DEPOSIT BONUS * Unless otherwise specified, you must rollover the amount of Casino No-Deposit Bonus funds fifty (50) times before the funds in your Casino Bonus Account are transferred to the Casino Buy-In Account and a Withdrawal of any of these funds may be made. * The maximum winnings from a Casino No-Deposit Bonus shall be ten times (10X) the amount of the Casino No-Deposit Bonus credited to the Customer’s account. Any winnings’ amount above this limit will be deducted following the completion of the rollover requirement. * Any winnings from Casino No-Deposit Bonus credited to a Customer’s Casino Buy-In Account may only be the subject of a Withdrawal upon the Customer making a deposit into his Casino Buy-In Account no less than the amount of the Casino No-Deposit Bonus from which the winnings were derived. Last Revision: 27 August 2020 (Version: #20)PRIVACY POLICY
10BET PRIVACY POLICY 10bet, which includes all of the entities specified below under “THE GROUP” section, including its affiliates (collectively, the " COMPANY"), offers online gambling services, such as casino, and sports gambling (collectively, the “SERVICES”) via its own in-house brands (each, an "In-House Brand"; together with the Company: “GROUP”, " WE", " OUR" or " US"). The Group is deeply committed to safeguard the privacy expectations of its users (“USER(S)”, “YOU” or “YOUR”) in compliance with the General Data Protection Regulation (GDPR). Accordingly, we have put in place this Privacy Policy, which outlines our data protection practices, including how we collect, use, disclose and protect your Personal Information, as well as your rights with respect to your Personal Information/Data. We encourage you to read the Privacy Policy carefully and use it to make informed decisions. By visiting the Group’s websites, mobile apps or other online properties, or by creating an account through our Services, you hereby agree to the Privacy Policy. 1. THE GROUP AND THE DATA CONTROLLERS The Group and the Data Controllers includes and ares the following companies: WATER TREE LIMITED, BLUE STAR PLANET LIMITED AND OCEAN STARLIMITED.
The Group provides the Services through the following applications and platforms (collectively the “PLATFORMS”): * This internet website, including any subdomains and any affiliatedwebsites;
* Downloadable applications and software ("SOFTWARE"), such as native applications which are distributed through mobile application stores, as well as PC and Mac desktop software which can be downloadedto your computer;
* Non-downloadable online applications (e.g. flash applications, HTML5 applications, etc.); and * Facebook applications. 2. PRIVACY PRINCIPLES The Group follows the rules of GDPR. This means that whenever we handle your personal data, we always follow the GDPR principles: * Lawfulness, fairness and transparency * Purpose limitation* Data minimisation
* Accuracy
* Storage limitation * Integrity and confidentiality* Accountability
3. WHY WE COLLECT PERSONAL INFORMATION We need to process your personal information in order to provide you with our services. We will only ever ask you for the smallest amount of information that we need and we only ever use it for lawful purposes. We never sell your information to anyone else. 4. WHAT INFORMATION WE COLLECT? We collect two types of information from our Users: * PERSONAL INFORMATION The first type of information is information that identifies or may reasonably identify an individual with reasonable effort (“ PERSONAL INFORMATION”). Personal Information that is being gathered may consist of the following: * REGISTRATION DETAILS: When you open an account and register to use the Services, you will be asked to provide us certain details about yourself, such as: first and last name, email address, gender, birth data, physical address, ID number, phone number, occupation, etc. In addition, we may collect certain information as required under various Know Your Client("KYC") and Anti-Money Laundering ("AML") regulatory requirements, such as your source of funds and source of wealth. Some of the information we process about you is necessary for us to meet the legal and regulatory obligations that we have as a gambling company. This includes licensing requirements, responsible gaming obligations and Anti Money Laundering (AML) Regulations. * GOVERNMENTAL- ISSUED ID: In certain instances, you will be required to provide a copy of a governmental-issued ID, for identity verification process. Please note that this information is required for certain features of our Services. * GAMING INFORMATION: in order for us to provide the Services, we automatically record different information related to your account and use of our Services, including with respect to your transactions, deposits, balances, bets, withdraws, bonuses and winnings, as well as participation in promotions, draws or contests. We also collect information regarding potential gambling problems or addictions, based on your patterns of gambling across our Service, in order to ensure a responsible gaming environment and as required bylaw.
* PAYMENT INFORMATION: In order for you to enjoy all of the functions of the Services (e.g. place bets, perform purchases etc.), payment information will be collected from you, such as your currency, credit card number and bank account details. * VOLUNTARY INFORMATION: We also collect information that you provide us voluntarily. For example, when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the Services, such as on the chat feature and in games. This includes information you are willing to share with us for the purpose of improving and developing our relationship with you, as well as for maintaining your satisfaction from our Services. Please note that communications with our Users (including VIP customers) can take place via a variety of channels, including through third party messagingapps.
* DEVICE INFORMATION: We collect specific types of connection details and information with regard to your device, software or hardware that may identify you, such as: device’s unique identifiers (e.g. UDID, IMEI and, MAC address), browser fingerprinting, IP address and geo-location data. * TELEPHONE CALLS: We record or monitor telephone calls the followingpurposes:
* Dispute resolution, exercise and establishment of legal claims; * Customer service (such as ensuring quality monitoring and assurance, operational efficiency, ensuring that quality standards are met in terms of support performance and Users' satisfaction, etc.); * Compliance monitoring; * Training purposes; * Detecting and preventing crime or fraudulent activities. * EVENTS: during our events, we conduct interview and take photos and videos, which may feature attendees, speakers, sponsors or exhibitors. Where photos and videos are taken that feature you as an attendee, speaker, sponsor or exhibitor, we may use those photos and videos for promotional purposes. We may also use your interview for promotional purposes (such as by quoting you). SOCIAL NETWORKS: When you register through your social network account (such as your Facebook account), to use the Services or connect your player account with such account, we will have access to basic information from your social network account, such as your name, birthdate, profile picture and friends' list, as well as information you made publicly available on such account. * In addition, when using the Services, you may be able via your social network to "Invite a Friend" to use the Services. Should the person accept your invitation, we may obtain Personal Information from him/her such as: name, email address, phone number and date of birth. We will use the Personal Information for the purposes set out herein and disclose such information only to third parties as detailed in this Privacy Policy. * INFORMATION WE COLLECT FROM THIRD PARTIES: We collect Personal Information from third party service providers, such as information about your credit history from credit agencies and other financial information that is relevant to the provision of the Services, as well as information that is gathered in order to verify your identity and prevent fraudulent or illegal activity. NON-PERSONAL INFORMATION The second type of information is un-identified and non-identifiable information pertaining to a User(s), which may be made available or gathered via the User’s use of the Services (“NON-PERSONALINFORMATION”).
Non-Personal Information which is being collected consists of technical information and aggregated usage information, and may contain, among other things, the User’s operating system, type of browser, screen resolution, browser and keyboard language, the User’s ‘click-stream’ and activities on the Services, the period of time the User visited the Services and related time stamps, etc. FOR AVOIDANCE OF DOUBT, ANY NON-PERSONAL INFORMATION CONNECTED OR LINKED TO ANY PERSONAL INFORMATION SHALL BE DEEMED AS PERSONAL INFORMATION AS LONG AS SUCH CONNECTION OR LINKAGE EXISTS. Types of Non-personal Information we collect from or about you including the following: * TECHNICAL INFORMATION: In order to enhance the functionality of the Services and to provide you with a better user experience, we collect technical information transmitted by your device, including certain software and hardware information (e.g. the type of browser and operating system your device uses, language preference, access time and the domain name of the website from which you linked to theServices; etc.).
* GAMEPLAY INFORMATION: We record game play information including, amongst other things, your deposits, bets, bonuses, game session duration and your high scores. We may also share and publish such information through any of our Platforms. * DEVICE AND CONNECTION INFORMATION: If you download the Software to your device, we may collect information from the particular device you are using, for security and fraud detection and prevention purposes. For example, we may gather information with regard to other software which is running simultaneously with the Software for detecting if you are using software which is associated with fraudulent activity (e.g. robots, malware, etc.) or checking if the connection you are using isvia a VPN or proxy.
* ANALYTICS INFORMATION: We collect information about your use of the Services, such as applications' usage, log files, user activity (e.g. pages viewed, the amount of time spent on particular pages, online browsing, clicks, actions, etc.), time stamps, alerts, etc. This information is collected for amongst other things troubleshooting errors and bugs as well as for research and analytics purposes about your use of the Services. * ANONYMOUS INFORMATION: We may anonymize or de-identify the information collected by the Services or via other means so that the information cannot, on its own, personally identify you. Our use and disclosure of such aggregated or de-identified information is not subject to any restrictions under this Privacy Policy, and we may disclose it to others without limitation and for any purpose, such as for advertising or marketing purposes. 5. CONDITIONS FOR PROCESSING PERSONAL INFORMATION We will process your Personal Information for a variety of reasons, each of which is prescribed by relevant data protection laws, based on the following lawful grounds: * FULFILLMENT OF A CONTRACT, COMPLIANCE WITH A LEGAL OBLIGATION It is necessary for us to process your Personal Information where it is necessary for the performance of a contract (such as for the User Agreement) or in order for us to comply with our various legal and/or regulatory responsibilities, including, but not limited to, complying with the conditions of our gambling licenses and complying with any AML and KYC legislation. * LEGITIMATE INTERESTS We also process your Personal Information where we deem such processing to be in our (or a third party's) legitimate interests and provided always that such processing will not prejudice your interests, rights, and freedoms. Examples of us processing in accordance with legitimate interests would include: (i) where we disclose your Personal Information to anyone or more of our associate/subsidiary companies following a restructure or for internal administrative purposes; (ii) detection and retention of information pertaining to those with responsible gambling issues; (iii) processing for the purposes of ensuring network and information security, including preventing unauthorized access to our electronic communications network; (iv) safeguarding the integrity of our Services by combatting, reporting and sharing information related to suspicious betting patterns or fraudulent activities; (v) adhering to regulatory and statutory requirements; (vi) devising a tailored reward scheme for players; and (vii) sharing personal information with our advisers and professional services providers (such as auditors) for ensuring our compliance with regulatory requirements and industry bestpractices.
* CONSENT
Our processing of your Personal Information will primarily be necessary for us to provide you with the Services. However, on certain occasions, we may ask for your consent to processing Personal Information. In these instances, your Personal Information will be processed in accordance with such consent and you will be able to withdraw this consent in writing at any time. * SPECIAL CATEGORIES OF PERSONAL Our processing of your Personal Information may also involve special categories of personal data, such as your racial or ethnic origin (as defined under Article 9 of the GDPR). We will process such information, as well as disclose it to competent authorities (such as licensing bodies or law enforcement bodies), where it is necessary for the following purposes (to the extent permissible by applicable law): (i) prevention or detection of an unlawful act, (i) prevention of dishonesty, malpractice or other seriously improper conduct, provided that obtaining your consent may prejudice those purposes. In addition, we may process and disclose such information where it is necessary for the purposes of safeguarding your (or others’) economic well-being (such as detection and retention of information pertaining to those with responsible gambling issues).* VITAL INTEREST
We may process your Personal Information if it is necessary in order to protect your vital interests or the vital interests of another natural person, such as to prevent physical harm or threats that pose a risk of injury or other damage to the health of an individual.* PUBLIC TASK
On certain occasions, we may process or disclose your Personal Information if it is necessary for the performance of a task carried out in the public interest or in the exercise of official authority; for example, if we are requested by an officer of a public body competent for investigating crime to cooperate in an on-going investigation, or where we decide to proactively disclose data to a third party having such an official authority (such as competent lawenforcement).
6. MINORS
The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“LEGALLY OF AGE”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us. We reserve the right to access and verify any Personal Information collected from you. In the event that we become aware that a user who is not Legally of Age has shared any information, we may discard such information unless it is needed to comply with any legal or statutory obligation binding upon us. If you have any reason to believe that a minor has shared any information with us, please contact us atsupport@10bet.co.uk
7. HOW WE USE THE COLLECTED INFORMATION? We use your Personal Information for the purposes listed below: * To set up, manage and update your account; * To provide and operate the Services (such as for betting and payment processing); * To communicate with you and to keep you informed of our latest updates to our Services and special offers; * To market our Services (see more below under “Marketing”), as well as to serve you advertisements, personalised content including behavioral advertising; * To conduct analytics, statistical and research purposes, in order to improve and customize the Services to your needs and interests (such as by compiling aggregated reports about the usage of certain features of our Services). This enables us to understand the Users' preferences in order to better customize and personalize our offers and ultimately offer products and services that better meet the needs and desires of the Users, as well as to improve core product features. For this purpose, we collect the following information: * Users' betting activity, capturing recording of betting sessions, as well as browsing and scrolling activity on our Services (including pages and links clicked, patterns of navigation, time at a page, devices used, where users are coming from etc.); * Users' device data (including the hardware model, operating system version, advertising identifier, unique application identifiers, unique device identifiers, browser type, language, wireless network, and mobile network information). * In certain cases, we may reach out directly to the Users and ask them to participate in an interview, survey or usability testing, or otherwise provide feedback on our products and Services. Such participation is voluntary and relies on the User's consent. * For customer relationship management purposes, and to support and troubleshoot the Services and to respond to your queries; * To enable us to further develop, customize and improve the Services based on Users’ common preferences and uses; * To provide you with a responsible gaming environment; * To communicate with your and to process any of your requests to exercise your User Rights; * To identify and authenticate your access to certain features ofthe Services;
* To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services, including by identifying risks associated with your activity on our Services; * To investigate violations of our policies and User Agreement as well as enforce our policies and the User Agreement; * To investigate and resolve disputes in connection with your use ofthe Services;
* To assist us with meeting our regulatory obligations or as required by law or regulation (such as gambling regulations, KYC and AML regulatory requirements), including for the purpose of ascertaining your source of fund or income, or as required by other governmental authorities, or to comply with a subpoena or similar legal process or respond to a government request: * At times we need to ask you for your assistance to be able to confirm your identity and age, and show that you have sufficient funds to support your gambling activity. Where such information is required, your account may be subject to certain restrictions until you have provided the requested information and documentation in order to satisfy these checks. * In order to verify your identity, we may ask you to provide a copy of photographic ID such as a copy of your passport, ID card, driving license or a document confirming your residential address such as autility bill.
* In order to verify the source of wealth and the funds you use to bet with, we may ask you to provide additional information and documentation that shows you have sufficient funds to support your gambling activity. This might include information such as your occupation and salary, supported by documentation such as a copy of your bank statement or payslip. * In addition, we use your Personal Information upon your specific and informed consent, such as for certain marketing and promotionalactivities.
8. MARKETING
The Group will use your Personal Information, such as your name, home address, email address, telephone number etc., ourselves or by using our third party subcontractors for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to: (i) other companies within the Group; or (ii) the Group's business partners and affiliates (collectively: “Marketing Affiliates”), which we believe may interest you. We also share and disclose Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which we, or our Marketing Affiliates, believe are relevant for you. Our Marketing Affiliates may use this Personal Information for different marketing techniques, such as direct email, post, SMS and telephone marketing purposes. We will use your Personal Information for the purpose of providing you with promotional materials solely where we have a legitimate interest in doing so, or where we have obtained your affirmative consent. You may at any time decline receiving further marketing offers from us or from our Marketing Affiliates by contacting us at support@10bet.co.uk or by unsubscribing from receiving marketing materials by following the guidelines available on the marketing communications (such as clicking on an “unsubscribe” button). Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you personaliszed content, service-related updates and notifications. Please note: you can control the delivery of certain advertising or social campaigns through the settings offered by the respective third party platforms (e.g. Facebook). In addition, if you download any of our mobile application to your device from the Apple AppStore or Google Play, the only way to prevent receipt of notifications is by changing the setting on the deviceitself.
9. COOKIES POLICY
Introduction
When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“SERVICES”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies ("TRACKINGTECHNOLOGIES").
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our users, advertisers, publishers, customers and partners. We also allow third parties to collect information about you through Tracking Technologies.What are cookies?
Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings. You can find more information about cookies at www.allaboutcookies.org . Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests. Storing Tracking Technologies We store Tracking Technologies when you visit or access our Services (for example when you are visiting our websites) – these are called "First Party Tracking Technologies". In addition, Tracking Technologies are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called "Third Party TrackingTechnologies".
Both types of Tracking Technologies may be stored either for the duration of your visit on our Services or for repeat visits. What types of Tracking Technologies do we use? There are five main types of Tracking Technologies: * STRICTLY NECESSARY TRACKING TECHNOLOGIES – These Tracking Technologies are essential to enable you to login, navigate around and use the features of our Services, or to provide a service requested by you (such as your username). We do not need to obtain your consent in order to use these Tracking Technologies. These Tracking Technologies can be used for security and integrity reasons - for example to detect violation of our policies and for support orsecurity features.
* FUNCTIONALITY TRACKING TECHNOLOGIES – These Tracking Technologies allow our Services to remember choices you make (such as your language) and provide enhanced and personalized features. For example, these Tracking Technologies are used for authentication (to remember when you are logged-in) and support other features of ourServices.
* PERFORMANCE TRACKING TECHNOLOGIES – These Tracking Technologies collect information about your online activity (for example the duration of your visit on our Services), including behavioral data and content engagement metrics. These Tracking Technologies are used for analytics, research and to perform statistics (based on aggregatedinformation).
* MARKETING OR ADVERTISING TRACKING TECHNOLOGIES – These Tracking Technologies are used to deliver tailored offers and advertisements to you, based on your derived interests, as well as to perform email marketing campaigns. They can also be used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by our advertisers (for example advertising networks) and provide them insights about the people who see and interact with their ads, visit their websites or use their app. * SOCIAL MEDIA TRACKING TECHNOLOGIES – Our website includes social media features, such as the Facebook "Like" or "Share" buttons. These features are either hosted by a third party or hosted directly on our Services. Your interactions with these features are governed by the privacy statement of the company providing these features. TRACKING TECHNOLOGIESTYPE
PURPOSE
Analytics Cookies
First party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES These Tracking Technologies are used to collect information regarding how you interact with the content on our Services, attribution purposes (for example, the referral URL), etc. We use the information to compile reports, calculate the revenues due to us and, help us improve the Services and to offer personalized products and content.Hotjar
Third party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES Hotjar is a tool that aggregates data on how visitors to our site use are using it. Hotjar uses cookies to collect non-personal information. Examples of the type of information collected include, but is not limited to, pages visited, how pages are used and interacted with, type of device and browser used and the country you are in. For more information on Hotjar, how it collects data, what data it collects please and how to opt out of it collecting your information, please read Hotjar's privacy policyXtremepush
Third party Tracking Technology PERFORMANCE, MARKETING OR ADVERTISING TRACKING TECHNOLOGIES Xtremepush is a multi-channel analytics and engagement marketing platform we use for analytics purposes, completing web forms, enabling web push notifications and for marketing purposes. Xtremepush PrivacyPolicy
Iovation
Third party Tracking Technology STRICTLY NECESSARY TRACKING TECHNOLOGIES Iovation is used to prevent and detect devices associated with fraudulent or other malicious activity and provides device identification and fraud prevention services. Iovation Privacy PolicyGoogle Analytics
Third party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES This cookie is used to collect information about how visitors use our Services. We use the information to compile reports and to help us improve the Services. The cookies collect the number of visitors to the Services, where visitors have come to the Services from and the pages they visited, and other data. Google Privacy PolicyGoogle Tag Manager
Third party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES This cookie is associated with Google Tag Manager which we use to load scripts into our website pages. Google Privacy PolicyTrustPilot
Third party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES These cookies are used to display reviews from TrustPilot, and gives you the opportunity to review us, as well as for analytics purposes. For more information on Trustpilot's Privacy Policy.Pingdom
Third party Tracking Technology PERFORMANCE TRACKING TECHNOLOGIES These Tracking Technologies are used to monitor page load timing and services uptime, as well as record information about the performance of our website and its network availability. We use the Pingdom service to monitor our site to ensure a good customer experience. Pingdom Privacy PolicyGoogle AdWords
Third party Tracking Technology MARKETING OR ADVERTISING TRACKING TECHNOLOGIES We use Google AdWords which uses cookies to help us determine how many people who clicked on our Google Ads end up contacting us through our websites. This tracking cookie is set on your browser only when you click on a Google Ad and these cookies help us increase the website’s effectiveness for our visitors. Google Privacy PolicyBing
Third party Tracking Technology MARKETING OR ADVERTISING TRACKING TECHNOLOGIES We use Bing Ads to show you personalized ads. These cookies keep track of your surfing behavior, and help us understand how our Bing campaigns perform by tracking actions on our websites once ads have been clicked. Microsoft Privacy PolicyIncome Access
Third party Tracking Technology MARKETING OR ADVERTISING TRACKING TECHNOLOGIES We utilize Income Access, an affiliate marketing services, to help record the performance of the affiliate services provided. Income Access may record unique identifiers associated to your device to follow your activity within our website or app. This information is used to analyze and improve our services and to measure the effectiveness of our advertising campaigns. Income Access PrivacyPolicy
Incapsula
Third party Tracking Technology STRICTLY NECESSARY TRACKING TECHNOLOGIES This cookie is used to improve the security on our websites (such as for protection from Denial of Service (DDoS) attacks). IncapsulaPrivacy Policy
Other cookies
First and Third party Tracking Technology STRICTLY NECESSARY TRACKING TECHNOLOGIES These unlisted cookies might be in use on internal sections of the Services, in order to customize and simplify the user experience on the site by remembering choices you made and your log in credentials. How to manage your cookie settings Please note that we do not recognize or respond to automated browser signals regarding Tracking Technologies, including "Do Not Track" requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively. * Turning off cookies via your web browser Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device. * Information about cookies is usually found in the "Help" section of the web browser. Below are some links to some commonly used webbrowsers:
* Chrome
* Chrome for mobile
* Internet Explorer and Microsoft Edge* Mozilla Firefox
* Safari
* Opera
* TURNING OFF THIRD PARTY COOKIES You can turn off certain third party cookies for advertising purposes by visiting the Network Advertising Initiative, located here: http://www.networkadvertising.org/choices/ or the DAA opt-out program, which are located here: http://www.aboutads.info/choices/, here (for EU/EEA citizens): http://www.youronlinechoices.eu/ and here (for mobile devices): http://www.aboutads.info/appchoices 10. TARGETED ADVERTISING We use third-party advertising technology to serve advertisements when you visit the Platform and use the Services. You may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital AdvertisingAlliance ("DAA").
For more information regarding this practice by NAI members and DAA members, and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: www.networkadvertising.org/optout_nonppii.aspand
www.aboutads.info/choices . 11. WITH WHOM WE SHARE INFORMATION? We do not rent, sell, or share your Personal Information with third parties (“Recipients”) except as described in this Privacy Policy. The Personal Information will be disclosed to Recipients only to the extent required for the specific purpose, as stipulated in thisPrivacy Policy.
We share Personal Information with any of the following recipients: * Any replacement service provider that we engage with to operatethe Platforms;
* Companies within the Group and other affiliated companies;* Gaming providers;
* Subcontractors and third party service providers, as well as their subcontractors, which by way of example include (but is not limited to) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers; * Credit reporting agencies ("CRAS") and credit reference bureaus, including for conducting name, address and age checks. In order to open an account for you, we will supply your personal information to credit reference agencies and they will provide us information aboutyou. This includes:
* Identity and contact data; * Information from your credit application; * Information about your financial situation and financial history; * Public information (including the electoral register); * Shared credit details; and * Fraud prevention information. We do so to check your identity, manage your account and prevent criminal activity. The identities of the CRAs, their role as fraud prevention agencies, the data they hold, the ways in which they use and share personal information, their data retention periods and your data protection rights with the CRAs are explained in more details atthe websites below:
* TransUnion (formerly Callcredit): https://www.transunion.co.uk/crain * Equifax: https://www.equifax.co.uk/crain * Experian: https://www.experian.co.uk/crain/ * Payment service providers, payment processors and banks; * Any third parties who provides services in relation to the operation or promotion of the applicable Group’s brands; * Any third party who provides you with tangible prize; * Any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within the Group; * Hotels and flight companies (such as in the context of offline events and promotions); * Auditors, contractors or legal/financial/other advisers of any of the Group’s business processes; * Any third parties who investigate, detect or prevent fraudulent or illegal activity or enable us to enforce our policies, including in order to ascertain your source of income or funds (e.g. governmental authorities, police, banks and other investigatory organizations); * Gambling addictions bodies; * Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and * Potential purchasers, successors or investors in any of the companies within the Group, or in the event of a corporate transaction (e.g. sale of a substantial part of our business, merger, reorganization, bankruptcy, consolidation or asset sale of an asset or transfer in the operation thereof) in relation to any company within the Group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this PrivacyPolicy).
In addition to the purposes listed in this Privacy Policy, we share Personal Information with those Recipients for any of the followingpurposes:
* Storing such information on our behalf, for example by using cloud computing service providers; * Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.); * Performing research, technical diagnostics or analytics; * Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see above, in the section titled "Marketing"); and * Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Privacy Policy), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue. * When it is necessary for the protection of your vital interest or the vital interest of another natural person. 12. INTERNATIONAL TRANSFER OF INFORMATION Since we operate globally, it may be necessary for the provision of Services and to the extent required for the specific purpose, as stipulated in this Privacy Policy to transfer your Personal Information to countries outside the European Economic Area. The data protection and other laws of these countries may not be as comprehensive as those in the European Economic Area. We use best efforts to ensure that your Personal Information is protected in accordance with our privacy policy, through contractual means (such as by using the contractual clauses approved by the European Commision for data transfer, as available here)
or other means (such as ensuring that European Commission decisions determined such that jurisdictions offer adequate level of protection,as available here
).
For more information about the transfer of your Personal Data outside the EEA, please contact us directly at support@10bet.co.uk 13. THIRD PARTY TRACKING TECHNOLOGIES When you visit or access our Services (for example when you visit our websites), we use (and authorize third parties to use) web beacons, cookies, pixels, scripts, tags and other technologies ("TRACKINGTECHNOLOGIES").
The Tracking Technologies allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), for different purposes, such as in order to enhance your navigation on our Services, improve our Services’ performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners. We also allow third parties to collect information about you through Tracking Technologies. To learn more see our Cookie Policy. 14. THIRD PARTY SERVICES While using the Services you may encounter links to third party websites, services or applications (such as third party messaging apps). Please keep in mind that this Privacy Policy does not apply to any third party websites, services or applications, even if they are accessible, downloadable, or otherwise distributed through theServices.
Please be advised that such third party websites, services or applications are independent from the Group. We assume no responsibility or liability whatsoever with regard to privacy matters or any other legal matter with respect to such third party websites and/or services. We encourage you to carefully read the privacy policies and the terms of use of such third party websites and/or services, as their terms, not ours, will apply to any of your interactions with such third parties. You should always review their privacy practices carefully before providing Personal Information to such third parties. You are knowingly and voluntarily assuming all risks of using any third-party websites, services or applications. You agree that we shall have no liability whatsoever with respect to such third party sites and your usage of them. 15. RETENTION OF PERSONAL INFORMATION If you have registered with an account through our Services, the Group will retain your Personal Information during the period your account is active. In addition, the Group will retain your Personal Data for additional periods, as strictly necessary to enable the Group to meet its legal obligations under applicable laws or regulations, such as the applicable gambling regulations, KYC and AML regulations, as well as to meet the Group's contractual obligations. In addition, the Group may retain your Personal Information for longer periods, provided that retaining such information is necessary for the Group’s legitimate interests, such as fraud prevention and record keeping, responsible gaming reasons, resolving or exercising claims regarding potential disputes, and where the Group is guided to do so by the applicable supervisory authority.16. YOUR RIGHTS
You may contact us at any time by email (at: support@10bet.co.uk), andrequest:
* To access or delete any Personal Information relating to you; * To change or update any Personal Information relating to you (for example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted). Note that you may also request that we will correct errors with regard to your Personal Information (except in cases where the information is required to be kept in its original format under any applicable laws andregulations);
* That we will restrict or cease any further use of your PersonalInformation;
* That we will provide the Personal Information you volunteered to us in a machine-readable format. * To object to the processing of your Personal Information (such as for marketing purposes); * To withdraw your consent to our processing activities (provided that such processing activities rely on your consent, and not on a different legal basis); * To not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, except where such processing is necessary for the performance of the contract between you and us, or it is based on your explicit consent, asprovided hereunder.
Please note that these rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations. We may also rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion, in accordance with our internal policies. 17. HOW WE KEEP YOUR INFORMATION SECURED We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information we collect online. These safeguards vary based on the sensitivity of the information that we collect and store. We employ industry standard procedures and controls to ensure the safety of our users’ information, such as: * Secure network topology, which includes intrusion prevention andFirewall systems;
* Encrypted communication; * Authentication and Access Control; * External and Internal audit tests; etc. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse the Services, and we make no warranty, express, implied or otherwise, that we will prevent such access. 18. CHANGES TO THE PRIVACY POLICY We reserve the right to change this Privacy Policy at any time, so please re-visit this page frequently. We will provide notice of substantial changes of this Privacy Policy on the Services and/or we will send you an e-mail regarding such changes to the applicable e-mail address that you provided to us. Such substantial changes will take effect seven (7) days after such notice was provided on any of the above mentioned methods. Otherwise, all other changes to this Privacy Policy are effective as of the stated “Last Revised” date, and your continued use of the Services after the Last Revised date will constitute acceptance of, and agreement to be bound by, thosechanges.
19. HOW TO CONTACT US If you have any general questions about the Services or the information that we collect about you and how we use it, please contact оур Protection Officer (DPO) via email at support@10bet.co.uk or by sending a letter to: Blue Star Planet Limited Dragonara Business Centre, 5th Floor, Dragonara Road, St. JuliansSTJ3141, Malta
Attn: Data Protection Officer We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. The DPO will then look into your questions and whether your information has been handled appropriately and in line with this privacy notice, our legal obligations and our internal policies and procedures. The DPO will then contact you regarding the outcome of the assessment and any steps that have been taken as a result. If after raising your issues with the DPO you are unhappy with the resolution you can make a complaint to our lead supervisory authority, the Maltese Data Protection Commissioner: Office of the Information and Data Protection Commissioner Level 2, Airways houseHigh Street
Sliema
SLM 1549
Malta
(+356) 2328 7100
idpc.info@idpc.org.mt Last Revision: 08 May 2020 (Version: #57)SECURITY
SECURITY
RESPONSIBILITY
10bet clearly recognize that your online security is of absolute importance. We work tirelessly to ensure that your personal details and information is 100% secure and are proud holders of all mandatory certification and legal accreditation.ENCRYPTION
We take our responsibilities in making sure that your online experience with 10bet is as safe and secure as technically possible, very seriously indeed. State-of-the-art technology including minimum 128-bit SSL digital encryption is deployed to secure all financial transactions, (look out for the padlock icon located bottom right of the page). This shows you that you are in a secure area and that any details sent are encrypted. These are the same security systems as banks and card companies use, the worldover, to maintain customer information security and integrity.FIREWALL
The 10bet website also uses a protective Firewall that acts as a shield between the website itself and the outside Internet. This acts as an additional layerof protection guarding us and our clients against unauthorised access.AUTO TIME OUT
Our systems automatically detect periods of inactivity when you are logged on and will automatically 'time out' your session for yourprotection.
VERIFICATION AND PROTOCOLS For the benefit of all our members we act to identify the fraudulent use of cards through our sophisticated card verification system. Cards are verified either over a secure line or using a secure FTP - FileTransfer Protocol. Nocard data or bank details are ever shared over the Internet nor do we ask your bank for personal information over the phone during the validation process. If for any reason details associated with a card are incorrect our security systems automatically suspend the account. Trust 10bet to provide you with the safest, most secure online betting service on the market. Last Revision: 31 March 2017 (Version #2)BETTING RULES
BETTING RULES
* These Betting Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Betting Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from theTerms & Conditions.
* The minimum amount for a bet is £/€0.10. Your maximum amount for a bet differs between sports, leagues and bets. You will see the exact value specified in the field where you enter the stake amount, when placing a bet. We make no guarantee that any bet placed within or for the maximum stake shall be accepted. * 10Bet reserves right to refuse the whole or any part of any bet request for any reason and at our sole discretion. Individual bet requests may be reviewed and an alternative price or stake offered at our sole discretion. * 10Bet accepts bets made online. Bets are not accepted in any other form (email, telephone, fax, etc.) and if received will be void, winor lose.
* 10Bet reserves the right to refuse/cancel any bet or part of a bet before the game starts and to make ambiguous bets void, without providing any justification. * Customers cannot cancel or change a bet once the bet has been placed and confirmed. * We also reserve the right to correct obvious errors with the input of betting odds. In such cases we could apply revised odds for final settlement on pre-live betting. * Bets (excluding live betting) will be accepted until the earlier of: the advertised start time of the event or its actual start time. If a bet is inadvertently accepted which includes an event after its actual or advertised start time, unless it is a live-betting event, the match/bet will be treated as a non-runner. * Irrespective of which betting odds format you select for odds to be shown in your Customer account, all bets will be settled based onAmerican odds.
* Where we have reason to believe that a bet is placed after the outcome of an event is known or after the selected participant or team has gained a material advantage (e.g. a score, sending off etc.) we reserve the right to void the bet, win or lose. * 10Bet reserves the right to cancel any bets from customers who place money on an event where they are in any way involved, as participants, referee, coach etc. * 10Bet reserves the right to withhold payment and to declare bets on an event void if we have evidence that the following has occurred: (i) the integrity of the event has been called into question or (ii) matchrigging has taken place. Evidence may be based on the size, volumes or pattern of bets placed with 10Bet across any or all of ourbetting channels.
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Last Revision: 21 June 2018 (Version: #8)FOOTBALL
FOOTBALL
All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a goldengoal.
Video Assistance Referee (VAR) will be taken into account. Decisions made after a significant event occurs may result in confirmed bets being voided. Bets voided will be from the time of the significant event until the time the final VAR decision was officially announced. An exception is made when this rule relates to friendly matches. In such cases, all match markets are settled based on the actual result at the end of the game (excluding any extra time), irrespective of whether the full 90 minutes is played. This rule applies only to matches with regular playing time of two 45-minute halves. Some Soccer matches may have different playing schedules. In that case the following will apply: 90 minutes scheduled play (3 x 30 minutes). Full-time bets are still considered valid. Half-time bets are considered void. 80 minutes scheduled play (2 x 40 minutes). All bets are stillconsidered valid.
If the playing schedule is different from the above stated, all betsare void.
Should any match be played prior to the date or kick-off time denoted then bets will stand provided the wager is placed not later than the revised kick-off time. All bets on a match abandoned before the completion of the regular time will be void unless the match is rearranged and played on the same date (local time) or stated otherwise in the rules, except for bets on any markets that have been unconditionally determined. If the game does not take place as scheduled and is not played on the same date (local time) all bets are void. An exception is made if incorrect kick-off time is announced on our website. If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets based on the original listing will be void. Bets will stand if we list a team name without specifying the term'XI' in the name.
In the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics.EXTRA TIME
All bets are settled on the official statistics for the extra time period only. Any goals, corners, etc. that were taken or scored during the regulation time do not count. Extra time does not include a Penalty shootout. If the match does not go to Extra Time all betsare void.
Markets offering:
* 3W Money Line
* 1st Half 3W Money Line* Draw No Bet
* To Win To Nil
* 3W Handicap
* Total Goals
* Number of Team Goals* Total Team Goals
* Teams Odd/Even
* Both Teams To Score * 1X2 Rest of The Match* Teams Clean Sheet
* Goal Crazy
* Corners
* Corners 1st Half
* Double Chance
* Exact Score
* Odd/Even
* 1st Team To Score
* Last To Score
* 2nd 10th Goal (Next Goal)PENALTY SHOOTOUT
Markets offering:
* Penalties HC & OU - all of the penalty kicks taken during shootout* To Win Penalties
* Total Penalties Taken - all of the penalty kicks taken duringshootout
* Total Team Penalties Converted - only converted penalties countfor settlement
* Penalties Sudden Death - select if the shootout will exceed thefirst 10 penalties
* Penalties Exact Score * Team GK X Penalty Save - Predict if the GK will make a save. If there is no save, all bets will be void * Team X Penalty Props - Predict specific method of penalty to be Scored/Missed. If the penalty is Scored/Missed in another way than the listed selections, bets will be settled as losers * Team To Take 1st Penalty * Team To Take Last Penalty * Team To Miss 1st Penalty * Last Penalty Score/Miss * First - Twentieth Penalty - choose per each Team if First, Second, Third... Penalty taken will be either scored or missed 1X2/HC/OU FOR 5/10/15 MINUTES MARKETS Predict the score within defined periods of 5, 10 or 15 minutes oflive soccer games.
You can place bets on either 1X2 FT Money Line, Handicap orOver/Under.
NEXT MINUTE MARKETS
Each market refers to a specific 1 or 5 minute period in the match. It is split into minutes and seconds and it is displayed as part of the market title. 00:59 seconds counts as the first minute, 01:59 counts as the second minute, and so on. Injury time does not count. For example: The 5 minute period 40:00-44:59 refers to the first half only and does not include first half injury time. The 5 minute period 45:00-49:59 refers to the start of the second half only and does not include first half injury time. The 5 minute period 85:00-89:59 refers to the second half only and does not include second half injury time. Settlement will be made based on: * 1. The official website of the competition * 2. The data transmitted by our data providers * 3. The data from the TV broadcaster covering the match If a match is abandoned during any of these minute markets, all bets placed will be void if the time of the bet period was not completed. Bets in which the time of the bet period was completed will be settled and not declared void. If a specified minute period is not completed, all bets will be void unless a winning market has already been established prior to the stoppage in play. All disallowed or cancelled goals, corner kicks, cards, penalties, free kicks, goal kicks and throw-ins will not count. Goal will be settled on the time the goal is scored. * Corner is considered to have happened when it is AWARDED (not whenit is taken).
* Cards - both yellow and red cards count. Only cards shown to players on the playing field count. Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count. A card is considered to have happened when it is shown. * Penalty is considered to have happened when it is AWARDED (notwhen it is taken).
* Free kick is considered to have happened when it is AWARDED (notwhen it is taken).
* Goal kick is considered to have happened when it is AWARDED (notwhen it is taken).
* Throw in is considered to have happened when it is AWARDED (notwhen it is taken).
1X2
Bets can be placed by either selecting a Home Win, a Draw or an Away Win. If a game is abandoned, bets will be void.1 - Home Win
X - Draw
2 - Away Win
ASIANS
The Asian Line is a special type of handicap used for Soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1 st/2 nd half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes. If a game is abandoned, bets will be void.ASIAN HANDICAP
WHAT IT MEANS
0
You win if your team wins the match. If there's a draw (0 goals difference), your stake is refunded.0.25
You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.0.5
You win if your team draws or wins the match.0.75
You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the stake.1
You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.-0.25
You win if your team wins the match. If it draws you lose half ofthe stake.
-0.5
You win if your team wins the match.-0.75
You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.-1
You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake isrefunded.
Live betting example: Juventus vs Man United - Live score 1:0TEAM
ASIAN HANDICAP
ODDS
Juventus
-0.75
1.80
Manchester
+0.75
2.15
Final score 3:0
If you bet on Juventus €100, your net win is €80 Final score 2:0, 3:1 If you bet on Juventus €100, your net win €40 Final score 1:0, 1:1, 1:2, 1:3,2:1, 2:2, 3:2, 3:3 If you bet on Man. United €100, your net win is €115OVER/UNDER
Predict the total goals scored in a match. Goals are considered regardless of whether they are scored before or after the bets are placed (unlike Asians, where the result before the bet has been placed is ignored). If a game is abandoned, bets will be void unless settlement is already unconditionally determined.OVER/UNDER
WHAT IT MEANS
Under 2
Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there are three or more goals scored in the match.Under 2.25
Bets win if there is either 0 or 1 goal scored in the match. If there are two goals exactly, half the stake will win and half will be returned. Bets lose if there are three or more goals scored in thematch.
Under 2.5
Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.Under 2.75
Bets win if there are 0, 1 or 2 goals scored in the match. If there are three goals exactly, half the stake will be returned and half will be lost. Bets lose if there are four or more goals scored in thematch.
Over 2
Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match.Over 2.25
Bets win if there are three or more goals scored in the match. If there are two goals exactly, half the stake will be returned and half will be lost. Bets lose if there is 0 or 1 goal scored in the match.Over 2.5
Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match.Over 2.75
Bets win if there are four or more goals scored in the match. If there are three goals exactly, half the stake will win and half will be returned. Bets lose if there are 0, 1 or 2 goals scored in thematch.
TOTAL GOALS/TOTAL GOALS 1 ST HALF Predict the total goals scored in the match/1 st half by both teams. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined. Over 2.5 - The bet will be a winner if there are 3 or more goals in the match/ 1 st half Under 2.5 - The bet will be a winner if there are 2 goals or less in the match/ 1 st half TOTAL TEAM GOALS/1 ST HALF TOTAL TEAM GOALS Predict the total goals scored by a certain team in the match/1 st half. Own goals count to the team credited with the goal. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.For example:
Over 2.5 - The bet will be a winner if the team scores 3 or more goals in the match/ 1 st half Under 2.5 - The bet will be a winner if the team scores 2 goals or less in the match/ 1 st half 1 ST HALF: 1X2, ASIANS AND OVER/UNDER Bets will be settled on the first half result only. If a match is abandoned before half time, the bet will be void, unless the markets were unconditionally determined. If a match is abandoned during the second half then all first half bets are still valid. 2 ND HALF: 1X2, ASIANS AND OVER/UNDER Bets will be settled on the second half result only. If a match is abandoned then all bets will be void, unless the markets were unconditionally determined. 1X2 UP TO 30 TH MIN, ASIANS AND OVER/UNDER UP TO 30 TH MIN All bets will be settled based on the score by the end of the 30-th min (29:59). If a match is abandoned before the 30 th min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 30 th min, all bets will stand. 1X2 UP TO 70 TH MIN, ASIANS AND OVER/UNDER UP TO 70 TH MIN All bets will be settled based on the score by the end of the 70-th min (69:59). If a match is abandoned before the 70 th min, bets will be void, except O/U bets which have already been determined. If a match is abandoned after the 70 th min, all bets will stand.DRAW NO BET
Predict which team will be the winner. In case of a draw, all bets will be void. If a game is abandoned, bets will be void.DOUBLE CHANCE
A Double Chance market allows you to cover two of the three possible outcomes in a game with one bet. There is also Double Chance 1 st Half market, which is settled according to the result of the 1 st halfonly.
The following options are available: 1 or X - if the result is either a home win or a draw then bets on this option are winners. X or 2 - if the result is either a draw or an away win then bets on this option are winners. 1 or 2 - if the result is either a home win or an away win then bets on this option are winners.EXACT SCORE
Predict the exact score of the match by choosing from given results. There is another variation of this market available: Exact score 1 st Half – you have to predict the score of the 1 st Half. MULTI-BET EXACT SCORE Predict the final score of the game by choosing from given options. Every option includes several results. You win if the final score is the same as any of the results featured in the option you have bet on. Otherwise you lose. For example: You have bet on line: 1:0, 2:0, 3:0. If the final score is either 1:0 or 2:0 or 3:0, you will win. If any other result occurs, your bet will be lost. MULTI GOALS FT/1-ST HALF/2-ND HALF/TEAMS Predict whether or not a specific range of goals will be scored inside the full 90 minutes of each soccer game. Selections are predefined goal ranges and “Other than” selections refer to any different goal range. Example: if you place a bet on the "1-4 Goals" selection and the game ends in a 0-0 draw or with 5 or more goals scored, your bet will be lost. A winning bet in this market will be one placed on the "Other than 1-4" selection.MULTI GOALS PREMIER
Predict whether or not a specific range of goals will be scored inside the full 90 minutes of the game. If a game is abandoned bets will be void, unless the market has already. HALFTIME/FULLTIME PREMIER Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void. Example: If you chose 12/X, you bet on the home team or away team to lead in the first half and the match to end in a draw. Extra time and penalty shootouts do not count.HALFTIME/FULLTIME
Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void. Example: If you chose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time and penalty shootouts do not count.BOTH TEAMS TO SCORE
Predict whether both teams will score at least one goal in the game. Own goals count towards the team credited with the goal. If a game is abandoned, bets will be void, unless the outcome of these bets isalready determined.
"Yes” – meaning that both teams will score. “No” – meaning that either team will not score. BOTH TO SCORE NO DRAW "Yes" selection wins if: Both Teams score and the event finishes with a winner (example: 2-1). "No" selections wins if: Either only one Team scores or Both Teams score but the event finishes in a draw (example: 1-0 / 1-1 / 2-2...). BOTH TEAMS TO SCORE IN BOTH HALVES "Yes" selection wins if: Both Teams score in both halves. "No" selections wins if: If both teams score but not in both halves or if neither team scoresat all.
TEAM TO SCORE FIRST & WIN / DRAW / LOSE Winning selection is the one that fully accomplishes the combination of which team will score first and either win, draw or loseafterwards.
3 WAY HANDICAP
In a 3W Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled according to the final result. There is another option of this market: 1 st Half 3 W Handicap, which is settled according to the result of 1 st halfonly.
For example:
Handicap (-2) - You will win if your team wins the match with a goal difference of three or more. Tie (-2) - You will win if the team with (-2) Handicap wins the match with exactly 2 goals difference. Handicap (+2) - You will win if your team loses / draws / wins by 1goal.
FIRST TO SCORE/LAST TO SCORE/2 ND GOAL/3 RD GOAL/4 TH GOAL…. Predict which team will score the first/2 nd/3 rd/4 th/…./last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned all bets will be void, unless the outcome of a bet is already determined.FAST MARKETS
Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5 minutes of a live football match. You can choose to bet on goals, corners, bookings, penalties, throw-ins, free kicks and goal kicks to happen during the game's next 1 minute or 5 minutes:EVENT
DESCRIPTION
Goal
The time at which a goal is scoredCorner
The time at which a corner is awardedBooking
The time at which a yellow or red card is shown to a participatingplayer
Penalty
The time at which a penalty is awardedThrow-In
The time at which a throw-in is awardedFree Kick
The time at which a free kick is awardedGoal Kick
The time at which a goal kick is awarded 1 minute refers to 00:00 – 00:59 seconds of the relevant 1 minuteperiod.
5 minutes refers to 00:00 – 04:59 seconds of the relevant 5 minuteperiod.
Injury time is not included.WINNING MARGIN
Predict the team to win the match and the victory margin. For example in a match Team A vs Team B: Bet on Team A to win by 2 or more goals wins if the result is 2:0, 3:0, 3:1, 4:0, 4:1, 4:2, etc. Bet on Team A to win by 1 goal wins if the result is 1:0, 2:1, 3:2,etc.
Bet on Score Draw wins in case of any draw results with the exception of 0:0, i.e. 1:1, 2:2, 3:3, etc. Bet on No score draw wins only if the result is 0:0. Bet on Team B to win by 2 or more goals wins if the result is 0:2, 0:3, 1:3, 0:4, 1:4, 2:4, etc. Bet on Team B to win by 1 goal wins if the result is 0:1, 1:2, 2:3,etc.
ODD/EVEN
Predict if accumulated goals by both teams will add up to an odd or even number. When no goals are scored, it is considered as EVEN for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of thismarket:
Odd/Even – bets on it are settled according to Full time score 1 st Half Odd/Even – bets on it are settled according to the 1 sthalf result only
2 nd Half Odd/Even – bets on it are settled according to the 2 ndhalf result only
TEAMS ODD/EVEN
Predict if accumulated goals by a certain team will add up to an odd or even number. If this team has 0 goals, it is considered as EVEN for settlement purposes. If a game is abandoned, bets will be void, unless an outcome is already determined. There are several variations of thismarket:
Teams Odd/Even - bets are settled according to the goals scored by the named team for the Full time 1 st Half Teams Odd/Even – bets are settled according to the goals scored by the named team for the 1 st half 2 nd Half Teams Odd/Even - bets are settled according to the goals scored by the named team for the 2 nd halfGOALSCORER
Predict if a player will score first/last/anytime goal in the match. Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. If only own goals are scored in the match, it will be considered as No Goalscorer result for settlement purposes. For Live Betting own goals will not count for first or subsequent goal scorers. If any goal is officially awarded as an own goal, the result of the following goal scorer market will count for the settlement of the original one - e.g. first goal of the game is an own goal. The scorer of the second goal will be settled as the winner for both the first and second goal scorer. In the event of the first goal scorer being an own goal and that being the only goal of the game, both the first and second goal scorers will be settled as no goal scorer. Bets on players not taking part in the match will be void. For First Goalscorer, bets on players coming on as substitutes after the first goal has already been scored will also be declared void. If a match is abandoned after the first goal has already been scored, all winning bets on First Goalscorer and on Anytime Goalscorer (bets on players who have already scored) will stand, all other bets on Goalscorer market will be void. If a match is abandoned before a first goal is scored, all bets willbe void.
GOALSCORER PREMIER
Betting options available on this market are: First or Last Goalscorer – Predict if a certain player will score either first or last goal in the match 2 or more – Predict if a certain player will score 2 or more goalsin the match
3 or more - Predict if a certain player will score 3 or more goals inthe match
Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration. Bets on players not taking part in the match willbe void.
If a match is abandoned, bets on this market will be void with the exception of any bets that have an already determined outcome.TEAM GOALSCORER
Predict which player of a certain team will score the most goals in aLeague/Tournament.
Goals scored both in regular and extra time count. Penalty shootout goals do not count. In case two or more players score the same amount of goals, dead-heat rules apply. If there aren’t any goals scored by the named team, all bets will be void.TOP GOALSCORER
Players who are nominated to play for their teams are considered VALID bets regardless of whether they are sidelined or injured during the tournament. In case a player is transferred to a different club within the same league, goals scored prior to the move will be counted. If a player is transferred to a club in another league, goals scored prior to the transfer cannot be brought over to his/her new league. All bets will stand in case of any of the above-mentioned scenario, unlessotherwise stated:
Own goals will be ignored. Only League goals scored are counted. Goals scored in playoff matches are not counted. If two or more players score the same amount of goals, dead-heat rulesapply.
TEAMS TO SCORE IN 1 ST HALF/2 ND HALF/BOTH HALVES Predict if a team will score at least one goal in 1 st Half/2 nd Half/Both halves. Own goals count to the team credited with the goal for settlement purposes. If an event is abandoned, all bets will be void, unless the outcome of the placed bet has already been determined.TEAMS CLEAN SHEET
Clean sheet means that a team will finish the game without conceding a goal. Own goals are valid for settlement purposes. If a game is abandoned, all bets will be void, unless settlement is already unconditionally determined.For example:
Team Clean sheet team A “Yes” – in order for the bet to be settled as a winner team A should not concede any goal (including an own goal) in the game. If it does, the bet is lost. Team Clean sheet Team A “No” – in order for the bet to be settled as a winner team A should concede a goal (an own goal counts as well) in the game. If it doesn’t, the bet is lost.HEAD 2 HEAD
If one or more contestants fail to start the tournament, all bets are considered void. If both teams reach the same stage, the bets will bevoid.
TOTAL GOALS MIN
Total Goals Min is the sum of the minutes of all goals scored in the regular time of the game. Goal times are recorded as the full minute according to the official source. Any goal scored in the added time of the 1 st half will be recorded as the 45 th minute. Any goal scored in the added time of the 2 nd half will be recorded as the 90 th minute. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25 th minute. Win/Loss is determined by comparing Total Goals Min with preset number. If a game is abandoned, bets on this market will be void. OU & GOAL CRAZY/GOAL CRAZY/1 ST HALF GOAL CRAZY Bets are settled on the total number of goals scored by both teams in the match - Goal Crazy, or for the 1 st half - 1 st Half Goal Crazy. If an event is abandoned during the 1 st half, all bets on this market will be void. If an event is abandoned after the 1 st half is completed, bets on 1 st Half Goal Crazy will stand and bets on Goal Crazy will be void. Example: If you pick 2-3, you win if 2 or 3 goals are scored in the match/1 st half. Otherwise your bet is lost. If you pick 3+, you win if 3 or more goals are scored in the match/1 st half. Otherwise your bet is lost. HALF WITH MOST GOALS Predict in which half most goals will be scored. If match is abandoned, all bets will be void, unless the market is alreadydetermined.
NUMBER OF GOALS/NUMBER OF GOALS 1 ST HALF Predict the exact number of goals scored in the match/1 st half by both teams. If an event is abandoned during the 1 st half, all bets on this market will be void. If an event is abandoned after the 1 st half is completed, bets on Number of Goals 1 st Half will stand and bets on Number of Goals will be void. NUMBER OF TEAM GOALS/NUMBER OF TEAM GOALS 1 ST HALF Predict the exact number of goals scored by a named team in the match/1 st half. Own goals count to the team credited with the goal. If an event is abandoned after the 1 st half is completed, bets on Number of Team goals 1 st Half will stand and bets on Number of TeamGoals will be void.
FIRST HALF/SECOND HALF Predict the result of first and second half separately. If a match is abandoned, bets will be void. Example: To win a bet on '1/X’, the home team must win the first half and the result of the second half should be a draw. Extra time and a penalty shootout do not count. 1X2 REST OF THE MATCH All bets are determined without taking into consideration the current result at the time the bet is being placed – as if the game was starting again from 0:0 score after the bet had been placed. If a match is abandoned, all bets are void. Example: Current result is 1-0 and final result is 1-1. The result for the bet settlement is 0-1: 1 - Bets on Home Team are lost X - Bets on Draw are lost 2 - Bets on Away Team are winners.PENALTY
Penalty is similar to Over/Under Wager. Win/loss is determined by the number of penalties accumulated by both teams. If a match is abandoned, bets will be void, unless the outcome of a bet is alreadydetermined.
If a penalty is awarded, but not taken (referee changes his decision, the game is abandoned before the penalty is taken), this penalty will be ignored for settlement purposes.WIN TO NIL
Predict if a certain team will win the game, without conceding a goal.WIN EITHER HALF
Predict if a certain team will win at least one half of the game – no matter 1 st or 2 nd half.OWN GOAL
Predict if there will be an own goal scored in the match.WIN FROM BEHIND
Predict if a certain team will be down by one or more goals during any time of the match, but will eventually win the match. SCORE/MISS A PENALTY Predict if a certain team will score or miss a penalty during the game. Penalties that were cancelled by the referee will be ignored. When no penalty is taken, bets will be settled as losers. ADDED TIME IN 1 ST HALF/2 ND HALF Added Time is similar to Over/Under wagers. Win/loss is determined by the Added Time officially announced by the referee, not by the actual time played. If a game is abandoned in the 1 st half, all bets will bevoid.
If a game is abandoned in the 2 nd half, Added Time in 1 st Half bets will be settled, Added Time in 2 nd Half bets will be void. For example: If the referee shows 1 min added time and 2 min are played, bets will be settled as 1 min added time.1 ST GOAL PERIOD
Predict when the 1 st goal of the game will be scored by choosing from given time periods. Own goals will count for settlement purposes. Betting periods at the end of either half include any injury/stoppage time added on by the match official at the end of normal time. Extra time does not count. If a match is abandoned after the first goal is scored all bets will stand. If a match is abandoned before the first goal is scored, or a game finishes without any goals being scored, all bets will be void. As soon as a game kicks off it will be deemed to be in the first minute. So for example a goal scored after 24 minutes and 16 seconds will be settled as scored in the 25 th minute. GOAL UP TO 30 TH MIN Predict if there will be a goal scored before the 30 th Min (29:59) of the game. If a game is abandoned before the 30 th Min, bets will be void, unless a goal has already been scored in the game. GOAL SCORED 1-15MIN, 16-30MIN, 31-HALF TIME, STARTING 2 ND HALF-60MIN, 61-75MIN, 76-FULL TIME Bet on whether a goal will be scored in the named periods. If the match is abandoned, bets on the periods before the time of abandonment still stand, while all bets on periods after that time will be cancelled. Bets on the period which includes the minute the game was stopped, will be settled in case there is a goal already scored in the named period. Otherwise bets will be void. Example: If the match is abandoned in the 38 nd minute: Bets on minutes: 1 to 15 and 16 to 30 will be settled. Bets on minutes: start of second half-60, 61-75, 76-Full Time will bevoid.
Bets on minutes: 31-Half Time will be settled if there was a goal scored between 31 st and 38 th min Bets on minutes: 31-Half Time will be void if there was no goal scored between 31 st and 38 th min BOTH TEAMS TO SCORE & OVER 2.5 Yes = both teams to score a goal AND there are at least 3 goals scored in total in the game. No = both teams do not score a goal OR both teams do score a goal but there are less than 3 goals scored in total in the game. If a match is abandoned, bets will be void, unless the outcome of a bet is already determined. MATCH WINNER & BOTH TEAMS TO SCORE Predict the winner of the game and if both teams will score/not score from the given options. If a match is abandoned, all bets will bevoid.
SCORECAST
This is a prediction on both First to Score and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes. If there are only own goals in the match, bet will be settled with Exact Score market odds at kick-off time. If game ends with 0:0 score, all bets will be void. If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as first to score will be settled with Exact Score market odds at kick-off time. If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-offtime.
1ST HALF SCORECAST
This is a prediction on both First to Score and Exact Score in the 1st half of the match. Both should be correct for a bet to win. Own goals are not counted for first to score: next goal scored which is not an own goal will be counted for settlement purposes. If there are only own goals in the 1st half, bet will be settled with 1st Half Exact Score market odds at kick-off time. If 1st Half ends with 0:0 score, all bets will be void. If player comes on the field after first goal is scored, or did not take part in the 1st Half at all, bets including him as first to score will be settled with 1st Half Exact Score market odds at kick-offtime.
If a match is abandoned during the 1st Half, all bets will be void.ANYTIME SCORECAST
This is a prediction on both Anytime Goalscorer and Exact Score of the match. Both should be correct for a bet to win. Own goals are not counted for Anytime Goalscorer for settlement purposes. If there are only own goals in the match, bet will be settled with Exact score market odds at kick-off time. If game ends with 0:0 score, all bets will be void. If player did not take part in the game at all, bets including him as Anytime Goalscorer will be settled with Exact Score market odds atkick-off time.
If a match is abandoned after a goal or goals are scored, bets including players who have already scored will be settled with Anytime Goalscorer odds of Goalscorer bet type at kick-off time. All otherbets will be void.
WINCAST
This is a prediction on both First to Score and Final Result (home win, away win or draw) of the match. Both should be correct for a bet to win. Own goals are not counted for First to Score: next goal scored which is not an own goal will be counted for settlement purposes. If there are only own goals in the match, bet will be settled with 1X2 market odds at kick-off time. If player comes on the field after first goal is scored, or did not take part in the game at all, bets including him as First to Score will be settled with 1X2 market odds at kick-off time. If a match is abandoned after first goal is scored, bets will be settled with First to Score odds of Goalscorer bet type at kick-offtime.
HALF-TIME/FULL-TIME & OVER/UNDER 2.5 Predict the match result at half-time and full-time, and whether at least 3 goals will be scored in the match. Example: In order for the bet ‘1/X and Over 2.5’ to be successful, the home team must win the first half, then the final result should be a draw and 3 or more goals should be scored during the match. Extra time and penalty shootouts do not count. MATCH WINNER & O/U 2.5/3.5 Predict the winner of the match and if there will be over or under 2.5/3.5 goals scored in the match from the given options. If a game is abandoned, all bets will be void. MATCH WINNER & O/U 1.5 1 ST HALF Predict the winner of the match and if there will be over or under 1.5 goals scored in the 1 st half from the given options. If a game is abandoned, all bets will be void. 1X2 CORNERS FULL TIME/1 ST HALF/2 ND HALF Predict which team will take more corners. Available options are: 1 – Home team to take more corners X – Both teams to take an equal number of corners 2 – Away team to take more corners Corners 1X2 Full Time is settled according to the corners taken duringthe whole match.
Corners 1X2 1 st Half is settled according to the corners taken in thefirst half only.
Corners 1X2 2 nd Half is settled according to the corners taken in thesecond half only.
Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
ASIANS HANDICAP & OVER/UNDER CORNERS FT/1 ST HALF/2 ND HALF This market is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the corners taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by the corners taken by both teams. Push rules apply. Asians & Over/Under Corners FT will be settled according to the corners taken during the whole match. Asians & Over/Under Corners 1 st Half will be settled according to the corners taken in the first half only. Asians & Over/Under Corners 2 nd Half will be settled according to the corners taken in the second half only. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
TOTAL TEAM CORNERS
Total team corners are similar to Over/Under wager. Win/Loss is determined by the number of corners taken by the chosen team. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
TOTAL CORNERS 2 WAY
Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
TOTAL CORNERS ODD/EVEN Predict if the total corners taken in the match (by both teams) will add up to an odd or even number. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
CORNERS 3 WAY HC
In 3 way HC betting, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Bets are settled by comparing the corners taken by each team, applying preset handicap.For example:
Handicap (-1) - You win if your team takes two or more corners morethan the opponent.
Tie (-1) - You win if the team with (-1) Handicap takes exactly one corner more than its opponent. Handicap (+1) - You win if your team takes a bigger or an equal number of corners than its opponent. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
CORNERS 3 WAY OU
Predict if corners taken by both teams during the match will be over, under or exactly a given number. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
CORNERS OVER/UNDER, CORNERS 1 ST HALF OVER/UNDER, CORNERS 2 ND HALFOVER/UNDER
Predict if the total corners taken in the match (by both teams) will be over or under a given number. Push rules apply. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
FIRST/LAST CORNER
Predict which team will take the first/last corner in the game. Awarded, but not taken corners (there is a corner, but before it is taken the referee signals for the end of the first half or the match) will not count for settlement purposes. Also if a corner needs to be re-taken for any reason, it will be counted as 1 corner. If a match is abandoned all bets will be void unless settlement isalready determined.
2 ND /3 RD/4 TH/… CORNER Predict which team will take the named corner in the game. If this specific corner is not taken in the game, bets will be void. For example game finishes or is abandoned with 8 corners taken – all bets on any corner after the 8th will be void (9th, 10th, etc.).KICK OFF
Predict which team will perform the first kick of the game. Bets accepted after the decisive toss of coin will be void. All bets stand if a kick off has been made in the match, no matter if the match islater abandoned.
VAR
VAR review means that the referee needs to stop the game to consult VAR. A VAR review will have deemed to have occurred when there is notification of such within the stadium (Scoreboard / Tannoyannouncement).
PLAYER CARDS/PLAYER RED CARD Predict which Player will be carded - either with yellow card or with red card during the game. Players entering the field as substitutes are eligible and will be counted for settlement purposes. Cards shown to non-players, such as managers, substituted or substitution players - do not count for settlement. Any card shown after the full-time whistle has been blown will be disregarded. Both yellow and red cardscount.
RED CARDS
Red Cards is similar to Over/Under wager. Win/Loss is determined by the number of red cards accumulated by both teams. Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count. If a match is abandoned all bets will be void unless settlement isalready determined.
TOTAL BOOKING IN MATCH This market is similar to Over/Under wager. Win/Loss is determined by points accumulated for cards shown to both teams. A yellow card counts as one point and a red card counts as two points. The maximum number of points a player can accumulate during a match is three (if a player receives two yellow and a red card respectively, the 2 nd yellow card point is ignored).Only cards shown to players on the playing field count. Cards shown to non-players (managers, coaches, substitutes on the bench, etc.) do not count. Cards shown to non-players (managers, coaching staff, etc.) or substitutes on bench do not count. If a match is abandoned all bets will be void unless settlement isalready determined.
FIRST/LAST BOOKING
Predict which team will receive first/last of any card (yellow or red) in the game. If players from both teams are booked for the same incident in which first or last card is received, bets will be void. If a match is abandoned all bets will be void unless settlement isalready determined.
SUBSTITUTES
Substitutes are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the substitutes used by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by substitutes used by both teams. If a match is abandoned all bets will be void unless settlement isalready determined.
FIRST/LAST SUBSTITUTE Predict which team will make first/last substitution in the game. If both teams make a substitution at the same time, which happens to be first/last in the game, bets on it will be void. If a match is abandoned all bets will be void unless settlement isalready determined.
OFFSIDE
Offside is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the offsides ruled against each team, applying the given Handicap. Win/Loss for Over/Under part is determined by offsides ruled against both teams. If a match is abandoned all bets will be void unless settlement isalready determined.
FIRST / LAST OFFSIDE Predict which team will be caught first/last in an offside position inthe game.
If a match is abandoned all bets will be void unless settlement isalready determined.
FOULS
Fouls are similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the fouls committed by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by fouls committed by both teams. Only fouls conceded will count for settlement purposes. This include any act by a player that is deemed to interfere with the active play of the game by the referee, excluding offsides. Any misconducts that happens when the ball Is out of play will not count as a foul. Penalties are included to the overall fouls counts. German Bundesliga fouls - for settlement purposes will be used "fouls" but not "fouls overall" statistics from the official Bundesligawebsite.
If a match is abandoned all bets will be void unless settlement isalready determined.
BALL POSSESSION
Ball Possession is similar to Handicap Wager. Win/loss is determined by the Ball Possession of both teams, then by comparing the ball possession with the handicap given before the game started. For settlement purposes, possession Percentages are rounded to the closest number as follows:50.4% > 50%
50.6% > 51%
If a match is abandoned all bets will be void.PASSES
A ball played intentionally from one player to another. Attempted passes will also count as valid for settlement purposes. If a match is abandoned all bets will be void unless settlement isalready determined.
SHOTS ON TARGET
"Shots on Target" is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the shots on target of each team, applying the given Handicap. Win/Loss for Over/Under part is determined by shots on target of bothteams..
If a match is abandoned, all bets will be void, unless settlement is already unconditionally determined.TOTAL THROW IN
Total Throw Ins is similar to Handicap and Over/Under wager. Win/Loss for Handicap part is determined by comparing the throw ins taken by each team, applying the given Handicap. Win/Loss for Over/Under part is determined by throw ins taken by both teams. If a match is abandoned all bets will be void, unless settlement is already unconditionally determined.1 ST/LAST THROW IN
Predict which team will be first/last to take a throw in in the game. If a match is abandoned all bets will be void unless settlement isalready determined.
1 ST/LAST FREE KICK
Predict which team will be first/last to take a free kick in the game. If a match is abandoned all bets will be void unless settlement isalready determined.
1 ST/LAST GOAL KICK
Predict which team will be first/last to take a goal kick in the game. If a match is abandoned all bets will be void unless settlement isalready determined.
OUTRIGHT/WINNER
Predict the winner of the relevant competition. Bets are settled on the final league position, after play offs (if played), unlessotherwise stated.
TO QUALIFY/WIN THE CUP Winner is the team advancing to the next round or winning the cup. Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification/win the cup bets will bevoid.
RELEGATION / PROMOTION Bets are settled on the final league position, after play offs (if played), unless otherwise stated. If a team is removed from the league before the season has started, then all bets on that market will be made void, and a new relegation/promotion book will be opened. GROUP WINNER / QUALIFY / FORECAST / POINTS Bets settled on final Group standings. Group Winner – Predict the team which will win the group. Group Qualify – Predict if a team will qualify for the next round of the tournament without playoffs. Group Forecast – Predict the exact place the named team or teamswill finish in.
Group Points – Predict how many points a team will accumulate.ELIMINATION STAGE
Predict in which stage of a tournament a certain team will beeliminated.
PLAYER AND GAME PERFORMANCE MARKETS Settlement is based on official competition rules and official competition feed information.Player Performance
Predict what will be the in-play performance of single Player fromeach Team.
Game Actions
Predict what will be the in-play action that will determine outcome ofthe match.
PLAYER PERFORMANCE
All match markets are based on the result at the end of the regular time. This includes any added injury or stoppage time but does not include extra time, time allocated for a penalty shootout or a golden goal. All bets on a match abandoned before the completion of the regular time will be void except for bets on any markets that have been unconditionally determined. Player Propositions markets specifically, bets on players not taking part in the match will be void. Settlement of the following markets will be determined by feed provided data or in the absence of an official source, or when significant conflicting evidence is present, bets will be settled based on our own statistics. Detailed definitions of individual Player Propositions market: Shots on target (Selected Player) Any intentional goal attempt which could result in: a) The ball goes into the net b) The ball would have gone into the net but was stopped by agoalkeeper's save
c) The ball would have gone into the net but was stopped by a defenderwho is the last man
Shots hitting the frame of the goal are not counted as shots on target unless the above criteria are met. Shots blocked by another player, who is not the last-man, are not counted as shots on target. Assists (Selected Player) The final touch (pass, pass-cum-shot or any other touch) leading to the recipient of the ball scoring a goal without a decisive touch from an opposition player. Own goals or penalties do not get an assistawarded.
Passes (Selected Player) An intentional played ball from one player to another. Crosses, throw-ins and keeper throws do not count as a pass. Goal kicks, free kicks, corners, kick-offs and penalties can be played as a pass. Offsides (Match/Team) Awarded to the player deemed to be in an offside position where a freekick is awarded.
Tackles (Team/Selected Player) A tackle is defined as where a player connects with the ball in ground challenge where he successfully takes the ball away from the man in possession. The tackled player must clearly be in possession of the ball before the tackle is made.GAME ACTIONS
Predict the in-play action that will determine the outcome of thematch.
TRANSFER SPECIALS
Player to sign for before.. - Club of player to sign includes Loan deals for settlement purposes. If he is recalled to his parent club or sold to another one later it does not matter. It only does matter where the player is playing on the date mentioned. Next Permanent Manager - Bets are settled on the next permanent manager as announced by the club. Caretaker bosses and interim managers do not count for this market, unless they lead the team in at least 10 competitive matches. If they do, they will be settled as winners for betting purposes.MYTHICAL MATCHES
Mythical Matches are usually head-to-head duels between two teams which do not play against each other in an actual match, but against different opponents in two different matches, with the outcome of both being combined together to produce the result of a mythical bet. Mythical Matches will use the main 1X2, HC & OU lines from both separate events and perform combined main 1X2, HC & OU lines. Mythical match bets involve the virtual pairing of any two teams. Mythical match results are decided by the number of goals scored by the two paired teams in their respective matches. The winning team is the team with the highest number of goals scored. Venue (Home or Away) of the matches are not considered in theseMythical matches.
If any of the paired team's matches are postponed, rescheduled or abandoned, all mythical match bets involving those teams will be void. Last Revision: 11 September 2020 (Version: #65)HORSE RACING
HORSE RACING
Horse racing data is licensed from the British Horse Racing Authority. Bets on Racing are automatically settled on the double result basis unless otherwise stated or as detailed in the double result sectionbelow
Ante-post bets (including Non Runner No Bet) are settled at the price and place terms applicable at the time of acceptance. The advertised times of races, the runners, returns and results as published in the Racing Post (or the national press) will govern settlement of all bets, excepting errors and omissions. Should a wrong price or place term be given in error we reserve the right to settle the bet according to the correct price/place terms available at the time ofthe bet.
When a result is amended after the official result (i.e. the weigh-in), for example as a result of a successful appeal, the amendment will be ignored for settlement purposes.We cannot be held responsible for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite every effort being made to ensure total accuracy. We reserve the right to correctthese errors.
DOUBLE RESULT CONCESSION Double Result means if your horse finishes 'First Past The Post' you get paid as a winner, however, should your horse be awarded the race or promoted to a place, as a result of a Stewards' Inquiry or Objection which is announced before the 'Weigh In', we will also payyou.
All bets placed on UK and Irish horse racing will be settled on First Past the Post AND the official result (i.e. the Weighed In result). The rules will be applied so that the settlement is always in the favour of the customer. Number of runners coming under starters orders will be the number which will determine the each way terms for non-ante post races. If non-runners take the race to less than five runners the place moneygoes on to win.
Some races can have enhanced odds or places and we keep the right to offer different odds and places. * First Past the Post: The immediate result after the race has been completed (see Exceptions below). * Official Result: Announced at the 'Weigh In' on the day, after any Stewards' Inquiries and/or Objections have been considered. If a winner or a placed horse is disqualified/demoted after the official result is announced, the disqualification/demotion will not affect thesettlement of bets.
General
* The Double Result concession applies on all selections and bets that are not mentioned in the Exceptions section. * Best Odds Guaranteed applies as normal and where advertised andapplicable.
* There is no restriction on stakes that are applicable for the Double Result concession, but payouts are subject to our advertised Maximum Payout Limits as normal.Exceptions
* Any race that is held outside the UK and Ireland. * Any UK/Irish race that does not have an industry SP returned * All bets placed on SP odds and bets on the First and SecondFavourites.
* All selections that are placed under Ante-Post rules (includingNon Runner No Bet).
* All selections from any market other than Racecard (e.g. Forecast/Tricast, Betting Without Favourite(s), Place Only, Match Betting and any other extra/special markets that are offered). * All selections that are placed on horses finishing in places relevant under enhanced EW terms offers only. * A selection taking the wrong course. * A selection carrying the wrong weight or the jockey failing toweigh-in.
* Aintree Grand National race. A selection given as the winner in error by the judge.EACH WAY
Bets are acceptable win or each way. Using the each way checkbox will double the unit stake placed on the winner selection. It will contain one bet on the Winner and another bet on the Place, Terms will be written at the header of the event eg. E/W 1/4 1-2-3 For horse racing, the each way bets will be determined according to the number of runners and the table:NUMBER OF RUNNERS
NOT HANDICAP RACE
YES HANDICAP RACE
1 - 4
Win Only
Win Only
5 - 7
odds , for Place 1,2 odds , for Place 1,28 - 11
1/5 odds , for place 1,2,3 1/5 odds , for place 1,2,312 - 15
1/5 odds , for place 1,2,3 odds , for place 1,2,316 +
1/5 odds , for place 1,2,3 odds , for place 1,2,3,4 Number of runners coming under starters orders will be the number which will determine the each way terms for non-ante post races. If non-runners take the race to less than five runners the place moneygoes on to win.
Some races can have enhanced odds or places and we keep the right to offer different odds and places.DEAD HEATS
When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. The remainder of the stake is lost. Where an each-way bet involves a dead heat winner, the win part of the bet will be settled as above, and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before, and settled to the full place terms.ANTE POST
Ante post events will be available in advance to customers, more than 48 hours before the race. Bets on non-runner horses in ante post events will be considered lost, unless otherwise stated. Ante post events may be suspended on days when races related to theevent occur.
Ante post bets will be settled according to the price and place terms at the time the bet has been placed. We reserve the right to cancel wagers on ante post prices/places which have been presented due to typing or human errors.POSTPONED RACES
If a race is postponed and final declarations stand, then the bets will stand. Bets will be void if: * The race is declared void * The race is abandoned * The condition of the race has changed * The venue has changed * The surface has changedRULE 4 DEDUCTION
Rule 4 deduction will apply according to the following table: PRICE OF NON-RUNNER AT TIME OF WITHDRAWAL AMOUNT DEDUCTED FROM WINNINGS 1/9 or longer odds on90p in the £
2/11 to 2/17
85p in the £
1/4 to 1/5
80p in the £
3/10 to 2/7
75p in the £
2/5 to 1/3
70p in the £
8/15 to 4/9
65p in the £
8/13 to 4/7
60p in the £
4/5 to 4/6
55p in the £
20/21 to 5/6
50p in the £
Evens to 6/5
45p in the £
5/4 to 6/4
40p in the £
13/8 to 7/4
35p in the £
15/8 to 9/4
30p in the £
5/2 to 3/1
25p in the £
10/3 to 4/1
20p in the £
9/2 to 11/2
15p in the £
6/1 to 9/1
10p in the £
10/1 to 14/1
5p in the £
Over 14/1
No deduction
In the case of a non-runner, the deduction will apply according to the non-runner odds right before the withdrawal. R4 will apply on ‘Day of event race’, less than 48 hours beforethe race.
If 2 or more horses are withdrawn, the total deduction will not exceed90p.
Rule 4 deductions will apply to all winning bets placed before the non-runner was declared. Example: prices available at 9:00 am. 1st non-runner declared: 10:00 am. Bookmaker applies Rule 4 at 10:05 am. Winning bets on fixed odds between 9:00 am to 10:05 am will be deducted according to the non-runner's last odds. 2nd non-runner declared: 11:30 am. Bookmaker applies 2nd Rule 4 at 11:35 am. Winning bets on fixed odds between 10:06 am to 11:35 am: 2nd rule 4will apply.
Winning bets on fixed odds between 9:00 am to 10:05 am: 2nd rule 4 will apply but the sum of the deduction will not exceed 90p. If a horse comes under Starter’s Orders but refuses to race, the bet will be a loser. In all horse races where a runner is withdrawn, or adjudged not to have started - and therefore been declared a Non-Runner by the starter - stakes on that selection will be refunded. (The exception to this being Ante Post bets). Bets on the remaining runners in that race, taken at Early Prices or at Board Prices prior to withdrawal, will be subject to a deduction.RESERVES
Some races contain reserves, who may or may not be priced in our early prices lists. The finishing position of any of these reserves will count regardless of whether they are priced or not. If a reserve horse is offered with an early price and becomes a non-runner, the normal Rule 4 deduction will be applied to all bets struck prior to the non-runner as a result of the withdrawal.FORECASTS
A Straight Forecast is a bet where you name two selections to finish 1st and 2nd in the correct order for a specified event. A Reverse Forecast is a bet where you name two selections to finish 1st and 2nd in any order for a specific event. A Combination Forecast is a bet where you choose three or more selections with any of these to finish 1st and 2nd for a specificevent.
Forecasts will be accepted only in races of three or more runners and will be settled in accordance with the officially declared SP Computer Forecast Dividend. In races with less than three runners the forecast bet will be declared void. If one of the selections becomes a non-runner in a forecast bet, the total stake will be placed on the other remaining selection as a win single bet at SP. EXAMPLE: £1 Forecast AB, where B is a non-runner, bet will be a £1win single on A.
In races where a horse finishes alone and no forecast dividend is returned then all forecast bets nominating that horse to finish first will be settled as a Win single at SP on the winning horse. All other forecast bets in the race are lost. In a Combination Forecast, where a selection becomes a non-runner, the total stake of the bet will be divided equally between the possible forecast combinations, using the remaining selections and the forecasts, including the non-runner, becoming singles. EXAMPLE 2: A combination forecast (6 bets, total stake £6) ABC, where C is a non-runner, will be settled as:* AC -> single on A
* AB -> bet stands
* BA -> bet stands
* BC -> single on B
* CA -> single on A
* CB -> single on B
In the event of a dead heat, separate dividends will be declared for all the horses involved in the dead heat and forecast. Unnamed favourites are not accepted for forecast betting.TRICASTS
A Tricast is a bet where you name the first three selections to finish first, second and third in the correct order for a specified race, in races where a Computer Forecast Dividend is declared. A Combination Tricast is a bet where you name three selections to finish first, second and third in any order. Any winning Tricast is paid out according to the official Computer Tricast return which is declared to a £1 stake. Tricasts are offered on all handicap races in which there are eight or more runners declared. If there are less than 8 runners – all betswill be void.
If one of the selections becomes a non-runner in a tricast bet, the bet will be settled as a forecast on the remaining selections in the order they were selected. If two of the selections become non-runners in a tricast, the bet will be settled as a win single on the remainingrunner.
EXAMPLE: £1 Tricast ABC, where B is a non-runner, will be settled asa £1 Forecast AC.
EXAMPLE 2: £1 Combination Tricast ABC, where C is a non-runner, willbe settled as:
* ABC -> bet stands as AB * ACB -> bet stands as AB * BAC -> bet stands as BA * BCA -> bet stands as BA * CAB -> bet stands as AB * CBA -> bet stands as BA In the event of two or more horses dead-heating for first, second or third place then separate dividends will be declared and paid to each qualifying tricast. In fixed price tricasts the full odds will be paid with the stake being split according to the number of horses whichdead-heat.
Unnamed favourites are not accepted for tricast betting. Tricasts are accepted for singles only.FAVOURITES
Bets on First and Second favourites are accepted win-only at starting price. Early prices or board prices cannot be taken on unnamedfavourites.
The favourite is the horse quoted at the shortest odds in the officialstarting price.
The second favourite is the horse quoted at the next shortest price. If two horses are quoted at the same odds and these odds are shorter than those quoted against any other, then these two are equal first favourite and equal second favourite. If two or more co-favourites are selected, the stake will be divided equally between them and paid at full odds.BETTING WITHOUT
Predict the result of a given race excluding a Favourite horse. The finishing position of the Favourite horse will be ignored for bets placed on this market. For example, a bet placed on Cue Card without Don Cossack (favourite) will win if Cue Card wins the race or finishes second to Don Cossack. The bet will have lost in all othercircumstances.
In markets where we offer 'Betting Without' a nominated selection, the place terms will be based on the remaining number of runners excluding the nominated selection. Any each-way terms advertised are settled on the actual number of runners who take part in the race, excluding the 'without' selection. Any rule 4 deductions will still apply and will be based on the price of the withdrawn runner in that market at the time of withdrawal. Betting Without bets are settled ignoring the finishing position of the nominated ‘without’ runner. Where the nominated ‘without’ selection is withdrawn before the start of a race, all bets on any of the field in this market stand. Where the nominated “Without” selection is withdrawn before the start of a race, all bets on any of the field in this market stand. If 2 or fewer runners start the race, bets will be void. Normal dead-heat rules apply.PLACE ONLY BETTING
Place Only 2 - Predict a horse to finish in one of the first two places. Place only bets are accepted on horse races of five or morerunners.
Place Only 3 - Predict a horse to finish in one of the first three places. Place only bets are accepted on horse races of eight or morerunners.
In the event of a horse being withdrawn, not under starter’s orders, stakes on that selection will be returned. Bets for the remaining horses in the race will be subject to a deduction in accordance with the Rule 4 table below based on the price in the Place Only market of the withdrawn horse(s) at the time of withdrawal. PLACE ONLY RULE 4 DEDUCTIONS TABLE AMOUNT DEDUCTED FROM WINNINGS PRICE OF NON-RUNNER AT TIME OF WITHDRAWALPLACE ONLY 2
PLACE ONLY 3
PLACE ONLY 4
1/18 or longer odds on50p in the £
35p in the £
25p in the £
1/9 to 1/16
45p in the £
30p in the £
25p in the £
2/11 to 2/17
45p in the £
30p in the £
20p in the £
1/4 to 1/5
40p in the £
30p in the £
20p in the £
3/10 to 2/7
40p in the £
25p in the £
20p in the £
2/5 to 1/3
35p in the £
25p in the £
20p in the £
8/15 to 4/9
35p in the £
25p in the £
15p in the £
8/13 to 4/7
30p in the £
20p in the £
15p in the £
4/5 to 4/6
30p in the £
20p in the £
15p in the £
20/21 to 5/6
25p in the £
20p in the £
15p in the £
Evens to 6/5
25p in the £
15p in the £
10p in the £
5/4 to 6/4
20p in the £
15p in the £
10p in the £
13/8 to 7/4
20p in the £
15p in the £
10p in the £
15/8 to 9/4
15p in the £
10p in the £
10p in the £
5/2 to 3/1
15p in the £
10p in the £
No Deduction
10/3 to 4/1
10p in the £
10p in the £
No Deduction
9/2 and above
No Deduction
If 2 or more horses are withdrawn, the total deduction will not exceed90p.
If the selected horse is withdrawn from a race after coming under starter’s orders, bets placed on that horse will have lost as the horse will be deemed to have been a participant in the race. In the event of non-runners, the number of places paid will remain the same, unless the number of runners in the race is equal to or less than the number of places paid, in which case all bets will be void. This market is settled on the official place terms of the race. If an 8 horse race with each way terms of 3 places is reduced to a race of 7 or less runners, we will still pay 3 places on the Place Only market. Normal dead-heat rules apply.MATCH BETTING
Predict a horse to finish one place ahead of another horse in a direct Head-To-Head during Race event. A Match bet is based on one selection beating another according to the specific conditions advertised. Dead heat rules apply unless a tie price is made available (e.g. for a handicap match bet). One of the two selections in any match bet must complete the course for the bets to stand, otherwise bets are void. Both selections must start for bets to stand, otherwise Match Bets arevoid.
Settlement of bets will be based on the official declared result. If neither horse finishes a race with hurdles/fences, the number of hurdles/fences successfully completed in the race will determine thewinner.
Last Revision: 25 March 2020 (Version: #44)BASKETBALL
BASKETBALL
All games must start on the scheduled date (local time) for bets to have action. An exception is made if incorrect start time is announcedon our website.
If a game venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void. All bets on a game include overtime unless otherwise stated. In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner. 3-way Money Line & Double Chance markets bet settlement excludesOvertime.
48-minute games must go at least 43 minutes of play and 40-minute games must go at least 35 minutes of play in order for full time betsto take actions.
If a game is suspended after the minimum time has been played and not resumed the same day, then regardless of whether the game is completed at a later date, the score when the game is halted will determine thebetting results.
Champions League – If a match finishes in a tie and overtime isn’t played, Match betting and Normal Time Match betting (2-way) will be settled as a push. Should there be Overtime markets, they will be settled as ‘Yes’. If a match does not finish in a tie, but overtime is played for qualification purposes, the markets will be settled according to the result at the end of regular time. 3X3, STREETBALL, BIG3 For 3x3, Streetball and Big3 variations of this sport, settlement is based on official competition rules. When a match starts but is not completed, bets are void unless the specific market outcome is alreadydetermined.
MONEY LINE
Predict which team will be the winner. 1ST HALF 3-WAY MONEY LINE In a 3W Money Line, the line is set so that there can also be a draw outcome, giving you 3 potential bets.1st Half 3 W Handicap, which is settled according to the result of 1st half only. 1ST/2ND/3RD-QUARTER 3 WAY MONEY LINE In a 3W Money Line, the line is set so that there can also be a draw outcome, giving you 3 potential bets.1st/2nd/3rd Quarter 3 W Handicap, which is settled according to the result of 1st/2nd/3rd Quarter only.SPREAD
Predict which team will be the winner, applying the given spread tothe score.
OVER/UNDER
Predict if the points scored by both teams will be over or under agiven number.
1ST HALF
All 1st Half markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even) will be settled according to the result of the first half only. If the game is abandoned before half time, all 1st half bets will be void.2ND HALF
All 2nd Half markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even) will be settled according to the result of the second half including overtime if played. If the game is abandoned bets will be void. An exception is made if there are 5 or less minutes of scheduled playing time remaining. In this case bets will be settled according to the result at the time of abandonment. 1ST/2ND/3RD/4TH QUARTER All Quarter markets (Money Line, Spread, Over/Under, Total Team Points, Total Odd/Even and Total Team Odd/Even, Margin of Victory) will be settled according to the result of the relevant quarter. The 4th quarter result includes overtime if played. Quarters must be finished in order for bets on them to be settled. If the game is abandoned during the scheduled playing time, bets on the running and following quarters will be void. Example: If the game is abandoned in the 2nd Quarter, bets on the 1st Quarter will be settled, the rest (2nd/3rd/4th Quarter) will be void. If the game is abandoned in the 4th Quarter (even if there are less than 5 min of scheduled playing time left), bets on it will be void. Bets on 1st/2nd/3rd Quarter will be settled. If the game is abandoned in overtime, all Quarter bets will be settled. 4th Quarter bets will be settled according to the4th quarter result, adding any points scored in overtime up to the time ofabandonment.
1ST HALF 3 WAY MONEY LINE In a 3W Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets.1 st Half 3 W Handicap, which is settled according to the result of 1st half only. 1ST/2ND/3RD QUARTER 3 WAY MONEY LINE In a 3W Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. 1st/2nd/3rd Quarter 3 W Handicap, which is settled according to the result of 1st/2nd/3rdQuarter only.
ALTERNATIVE 1ST HALF Predict which team will be the winner, applying the given alternative spread for the 1st Half. ALTERNATIVE 2ND HALF Predict which team will be the winner, applying the given alternative spread for the 2nd Half, including overtime if played. ALTERNATIVE 1ST/2ND/3RD/4TH QUARTER Predict which team will be the winner, applying the given alternative spread for the 1st/2nd/3rd Quarter. Predict which team will be the winner, applying the given alternative spread for the 4th Quarter, including overtime if played. 1ST/2ND/3RD QUARTER DOUBLE CHANCE Predict result of the 1st Quarter, covering two of the three possibleoutcomes
Predict result of the 3rd Quarter, covering two of the three possible outcomes, including overtime if played. 2ND/3RD/4TH QUARTER TOTAL TEAM POINTS Predict if a certain team will score more or less points in 2nd/3rd Quarter than a given number. Predict if a certain team will score more or less points in 4th Quarter than a given number, including overtime if played.2ND HALF ODD/EVEN
Predict if the points scored by both teams in 2nd half will add up to an odd or an even number. 2ND HALF TEAMS ODD/EVEN Predict if the points scored by a certain team in 2nd half will add up to an odd or an even number, including overtime if played. 2ND/3RD/4TH QUARTER ODD/EVEN Predict if the points scored by both teams in 2nd/3rd Quarter will add up to an odd or an even number. Predict if the points scored by both teams in 4th Quarter will add up to an odd or an even number, including overtime if played. 2ND/3RD/4TH QUARTER TEAMS ODD/EVEN Predict if the points scored by a certain team in 2nd/3rd Quarter will add up to an odd or an even number. Predict if the points scored by a certain team in 4th Quarter will add up to an odd or an even number, including overtime if played. MARGIN OF VICTORY 2ND/3RD/4TH QUARTER (TO WIN BY 3+) Predict Margin of Victory for 2nd/3rd Quarter. Predict Margin of Victory for 4th Quarter, including overtime ifplayed.
WINNING MARGIN 7WAY/12WAY (ANY TEAM) Predict the winning team and exactly by how many points this team will win by choosing from given options, including overtime if played. TEAM HIGHEST SCORING QUARTER Predict in which Quarter a certain team will score most points. This bet type includes overtime if played. Push rules apply. If a game is abandoned, bets will be void.TOTAL TEAM POINTS
Predict if a certain team will score more or less points than a givennumber.
TOTAL ODD/EVEN
Predict if the points scored by both teams will add up to an odd or aneven number.
TOTAL TEAM ODD/EVEN
Predict if the points scored by a certain team will add up to an oddor an even number.
WINNING MARGIN/MARGIN OF VICTORY Predict the winning team and exactly by how many points this team will win by choosing from given options.OVER TIME
Predict whether or not the match will go into overtime. If the game is abandoned bets will be void, unless overtime has already started. If overtime is played, while the regulation time result was not tied, allbets will be void.
HALFTIME/FULLTIME
Predict the result of the game at half time and at the end of the game, including overtime if played. If a game is abandoned or for some reason ends in a draw and no overtime is played, bets will be void. HIGHEST SCORING HALF/QUARTER Predict in which half/quarter most points will be scored. This bet type includes overtime if played. Push rules apply. If a game is abandoned, bets will be void. RACE TO 12/25/45 POINTS Predict which team will be the first to reach 12/25/45 points. If the game is abandoned before any team reaches the quoted number of points,bets will be void.
WINNER / OUTRIGHT
Bets will be settled according to the final league position including Play offs and according to the official site of the event.TO QUALIFY
Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.PLAYERS
There are several markets available for any named players: points, rebounds, assists, steals, etc. If the relevant player doesn’t get any playing time in the match, bets on him will be void. Any stats achieved in overtime (if played) will be taken into account for settlement purposes. Win/Loss is determined by a comparison between the stats achieved by the named player and a pre-given number of stats. A settlement will be made according to the statistics provided by the official site of the Tournament in which the game is played.TEASERS
Teasers/Super Teasers/Monster Teasers allow adjustment of points spread and game totals on two or more teams. A fixed number of points are bought on all selections in the teaser. The number of teams selected and the number of points selected determine the payout odds:4-POINT TEASERS:
Two teams = -110/1.9 Three teams = +170/2.7 Four teams = +290/3.9 Five teams = +450/5.5 Six teams = +650/7.54.5-POINT TEASERS:
Two teams = -120/1.83 Three teams = +150/2.5 Four teams = +240/3.4Five teams = +400/5
Six teams = +550/6.55-POINT TEASERS:
Two teams = -130/1.76 Three teams = +130/2.3 Four teams = +190/2.9 Five teams = +350/4.5 Six teams = +450/5.5 8-POINT TEASERS (SUPER) Three teams = -120/1.83 (push loses) 10-POINT TEASERS (MONSTER) Four teams = -120/1.83 (push loses) All selections must be successful in order for the bet to win. If a selection in the teaser is a push, the teaser will drop to the next lower level, if a lower level is offered for that particularteaser.
A push in a two team teaser without a loss will be considered “no action” and the stake will be refunded. When placing a bet on super/monster teaser, if there is a push result, the teaser will be lost. Teaser bets will only be allowed on pre-match events and selectedleagues, including:
1. Regular teasers for NBA, NCAAB or any other league in which teaser bets are allowed: 4, 4½ and 5 points 2. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds-120/1.83
3. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose,odds-120/1.83
Last Revision: 5 March 2020 (Version: #47)TENNIS
TENNIS
In the event of any of the following circumstances, all bets willstand:
- A change of schedule and/or day of match- A change of venue
- A change from indoor court to outdoor court or vice versa - A change of surface (either before or during a match) - A delay in the start of a match will not affect the standing of wagers, nor will a suspension, as long as the play is resumed and thematch completed.
WINNER FULL TIME INCLUDING LIVE BETTING If the full statutory number of sets hasn’t been completed, all bets will be deemed as void. ASIAN HANDICAP & O/U FULL TIME INCLUDING LIVE BETTING Refers to the sets played in the match. Win/loss is determined by the number of sets accumulated by both players. If the full statutory number of sets hasn’t been completed, all bets will be deemed as void. A super tie break is considered as one set for bets on O/U. POINT WINNER / 1ST POINT WINNER Predict which player will win the stated point. The nominated point will be featured in the name of the bet type, for example: 1st set - 5th game – 1st Point Winner. If a point is not played for any reason – it is awarded by the umpire as a penalty point, the game or the match is over before the point is played, a player withdraws, etc. – bets on it will be void. Tie break points will not be counted for thisbet type.
GAME WINNER
Predict which player will win the stated game. The nominated game will be featured in the name of the bet type, for example: 2nd set – 7th game – Winner. If a game is not completed for any reason, bets on it will be void. Tie break points will not be counted for this bet type.GAME EXACT SCORE
Predict the points of the winner and his opponent in the stated game by choosing from the given options. The nominated game will be featured in the name of the bet type, for example: 1st set – 8th game – Exact Score. If a game is not completed for any reason, betson it will be void.
GAME TO DEUCE
Predict if a score of 40-40 will occur at any stage of the stated game. The nominated game will be featured in the name of the bet type, for example: 1st set – 4th game – Game To Deuce. “Yes”, meaning there will be a score of 40-40 in the game. “No”, meaning that a score of 40-40 will not occur in the game. If a game is not played for any reason or it is abandoned before a score of 40-40 is reached, bets on it will be void. Once a score of 40-40 is reached, bets on that game will be settled, even if the game is abandoned for any reason at a later stage.GAME TOTAL POINTS
3 way bet type to predict Over, Under or the exact given number of points will be played in a stated game. The nominated game will be featured in the name of the bet type, for example: 1st set – 2nd game – Total Points. If a game is not played for any reason, bets on it will be void. If a game is abandoned due to injury or withdrawal, bets on it will be void, unless the respective settlement is already determined. Tie break points will not be counted for this bet type.RACE TO GAMES
Predict which Player/Team will win a specified number of games first. GAMES INCLUDING LIVE BETTING Games betting refer to the games played in the match. Win/loss is determined by the number of games accumulated by both players. Bets will be deemed as void if the full statutory number of sets is not completed, or changed. A tie break is considered as one game for Games purposes. A super tie break is considered as one game for all Gamesbets.
FIRST/SECOND/THIRD/FOURTH/FIFTH SET (MONEY LINE/HANDICAP OR OVER/UNDER) INCLUDING LIVE BETTING In the event of the set not being completed, all bets will be void. SET 1 SCORE AFTER 4 GAMES Predict the score after 4 played games. If the set is not completed all bets are void, unless the market has been already determined. SET 1 SCORE AFTER 6 GAMES Predict the score after 6 played games. If the set is not completed all bets are void, unless the market has been already determined. PLAYER TO WIN AT LEAST ONE SET / PLAYER TO WIN AT LEAST TWO SETS Predict if any of the two Players will or will not win at least 1 setduring the match.
Predict if any of the two Players will or will not win at least 2 setsduring the match.
If there was already one or two finished set(s) bets will be valid forsettlement.
NUMBER OF TIEBREAKS IN MATCH / TIEBREAK WINNER IN "X" SET Predict the exact number of Tiebreaks during each match - 1, 2 or 3. If the full statutory number of sets hasn't been completed, all bets will be deemed as void. Money Line Winner for each possible set if there is a Tiebreak to beplayed.
If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement. ANY SET TO FINISH TO NIL Predict if there will be a set to finish to nil inside the match. If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement. TOTAL GAMES ODD/EVEN Predict the total number of games inside each match - will they be an even number or an odd number. If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement. PLAYER TO WIN MOST GAMES One of the two Players/Teams has to win most of the games during the match to win this market. 1X2 market as the draw (tie) selection means the number of games between the two Players/Teams should be equal. If there is already one or more sets with registered tiebreak winner - all bets for that market will be valid for settlement. EXACT SCORE (SET BETTING) INCLUDING LIVE BETTING Predict the sets score at the end of the match. Bets are void if the full statutory number of sets is not completed, or changed. TOTAL PLAYER GAMES INCLUDING LIVE BETTING Predict the number of games achieved by a player in a match. Bets will be deemed as void if the full statutory number of sets has not completed, or changed. A tie break is considered as one game for Games purposes. A super tie break is considered as one game for all Gamesbets.
TOTAL TIE BREAK / TIE BREAK IN A MATCH INCLUDING LIVE BETTING Total Tie Break is similar to Over/Under Wager. Win/loss is determined by the number of tie breaks in the match. A super tie break is not considered as a tie break for bets on Total Tie Break. If there was a Tie Break in an unfinished event, bets will be valid. If there's no Tie Break in an unfinished event, bets will be void.DOUBLE RESULT
Predict a player to win or lose the 1st set and then go on to win or lose the match. Bets will be deemed as void if the full statutory number of sets is not completed.TOTAL ACES
Total Aces is similar to Asian and Over/Under Wager. Win/loss is determined by the number of aces accumulated by both players. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be voidFIRST ACE
Predict which player will serve the first ace in the match.MOST ACES
Betting on the player to hit most aces in the match In the event of a player being disqualified or waived, all bets will be void unless the settlement has been determined.TO WIN 1ST POINT
Predict which player will win the first point. All bets placed after the coin toss will be void.TO WIN 1ST GAME
Predict which player will win the first game. All bets placed after the coin toss will be void.1ST TO WIN 3 GAMES
Predict which player will be the first to win three games. All bets placed after the coin toss will be void.FIRST BREAK
Predict which player will break the opponent’s service game first. All bets will be void if a break does not take place. All bets placed after the coin toss will be void.DOUBLE FAULTS
Refers to the double faults served in the match. Win/loss is determined by the number of double faults accumulated by both players. Bets will be deemed as void if the full statutory number of sets is not completed, or changed.FIRST DOUBLE FAULT
Predict which player will serve the first double fault in the match.MOST DOUBLE FAULTS
Betting on the player to hit most double faults in the match In the event of a player being disqualified or waived, all bets will be void unless the settlement has been determined.FASTEST SERVE
Predict which player will serve the fastest serve in the match in KM/H or MPH as stated in the bet type nameOUTRIGHT
Predict the winner of the tournament. In the event of a non-runner,all bets are void.
WINNER
Predict the winner of the tournament. The player must start Round 1. WINNING QUARTER/WINNING HALF Predict the Quarter/Half the winner of the tournament will come from. All players taking part in the tournament are divided into 4 groups (Quarters), with one of the top 4 seeds in each Quarter. Winning Quarter: choose which Quarter the winning player will come from (eg. 1st, 2nd, 3rd, 4th). Winning Half: choose which Half the winning player will come from (eg. top or bottom).TO WIN A QUARTER
Predict the winner of the quarter FINALISTS / TO REACH THE FINAL Predict the players that will reach the final of the tournament.HEAD TO HEAD
Predict which player will reach the higher round in (or win) the tournament. In the event of a non-runner, all bets are void. Pushrules apply
STAGE OF ELIMINATION Player must start the first match of the tournament for bets to bevalid.
MATCH DOUBLES
Match result with either most aces, least aces, most doubles faults, least doubles faults in the event. (edited) Customer is betting on: which player will win the two named markets * Equal number of aces or equal number of double faults will be deemed as a losing bet * In the event of disqualification or retirement all bets will be void unless the settlement of the bet has already been determinedMATCH TREBLES
Match result with most/least aces and most/least double faults in thematch
Customer is betting on: which player will win the three named markets * Equal number of aces or equal number of double faults will be deemed as a losing bet * In the event of disqualification or retirement all bets will be void unless the settlement of the bet has already been determined. TOTAL BREAKS IN THE TOURNAMENT A break when a player loses their service game. The total amount of breaks played in every match across the named tournament. (edited) TOTAL TIE-BREAKS IN THE TOURNAMENT The total amount of Tie-break played in every match across the namedtournament.
HIGHEST 1ST SERVE PERCENTAGE Predict the player to get the most first serve in throughout the match. If the 1st serve percentage is tied the bet is lost. TOTAL BREAKS OF SERVE IN THE MATCH Predicts how many times each player will lose their service game in the match. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void.TIE-BREAK KING
Predicts that the match will be won in straights sets, with every set won 7-6. Customer is betting on: a player to win in straight sets 2-0 or 3-0 and to win each set 7-6. * If any completed set is not won 7-6, the bet will be settled as aloser.
* If one player is disqualified or retires all bets will be void unless the settlement of the bet has already been determined. 1ST SET TO HIT MOST ACES Predicts which player will hit most aces in 1st set. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void If there are no breaks/serves/aces/double faults (if applicable), bets will be voidWIN AND TOTAL GAMES
Combined Match Result and Total games. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all betswill be void.
PLAYER X NOT TO FACE BREAK POINT IN MATCH Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void. PLAYER X NOT TO LOSE SERVE IN MATCH Tie-breaks do not count a service games. The player must not be broken at any point during the match. Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void. PLAYER X TO WIN POINT IN EVERY RETURN GAME IN MATCH Bets are void if the statutory number of sets has not completed, or changed. If a match is not completed because of a player retirement or disqualification, all bets will be void. FIRST PLAYER TO LOSE A SERVICE GAME Predicts which player will lose a service game first. Tie-breaks do not count a service games. For this to be a winner, the player specified must lose a service game. PLAYER X TO WIN 4 OR MORE GRAND SLAMS BEFORE 2024 Player must win 4 Grand Slams before 31st December 2023. PLAYER X TO WIN 2 OR MORE GRAND SLAMS BEFORE 2023 Player must win 2 Grand Slams before 31st December 2022. PLAYER X TO WIN 1 OR MORE GRAND SLAMS BEFORE 2022 Player must win 1 Grand Slams before 31st December 2021.FIRST NEW NUMBER 1
Customer is betting on a new player to be ranked as ATP number 1 in the world who has never achieved this ranking before. If a Player not in the selections reaches ATP number 1 in the world bets will be void. WILL A NEW BRITISH PLAYER WIN A GRAND SLAM BEFORE 2024 A British Player must win a Grand Slam before 31st December 2023. WILL ROGER FEDER WIN ANOTHER GRAND SLAM? Bets will be void by 2025. Once Roger Federer retires all No selections will be settled as losers. 1ST SET CORRECT SCORE GROUPS In the event of a disqualification or retirement all bets will be void unless the settlement of the bet has already been determined e.g. if a set is abandoned at 4-4. PLAYERS FIRST SERVICE GAME - GAME WINNER, PLAYERS FIRST SERVICE GAME -FIRST POINT
In the event of disqualification or cancellation during the first game with player service, all bets will be canceled unless the last set has already begun or the settlement of bets is already determined or there is no way for the game to end without clearly determining the resultof this market.
Last Revision: 27 March 2020 (Version: #45)AMERICAN FOOTBALL
AMERICAN FOOTBALL
All games must start on the scheduled date (local time) for bets tohave action.
Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect kick-off time is announced on ourwebsite.
All bets on the game include overtime scoring unless stated otherwise. Regular Season – Moneyline 3-Way Full-Time bets are settled either at FT or after Overtime has been played. Overtime could result in a tie in Regular Season games. Playoffs – Moneyline 3-Way Full-Time bets are settled at FT,excluding Overtime.
Games must go at least 55 minutes of play for bets to have action. If a game is suspended before 55 complete minutes are played, all bets on the outcome of the game are refunded unless otherwise stated, except for bets on any markets that have been unconditionally determined. In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned and in multiples/parlays the selection is treated as a non-runner. If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void.LIVE-BETTING
Live betting game bets include overtime. Points are considered regardless of whether they are scored before or after the bet is placed.TEASERS
Teasers/Super Teasers/Monster Teasers allow adjustment of points spread and game totals on two or more teams. A fixed number of points are bought on all selections in the teaser. The number of teams selected and the number of points selected determine the payout odds:6-POINT TEASERS:
Two teams = -110/1.9 Three teams = +170/2.7 Four teams = +290/3.9 Five teams = +450/5.5 Six teams = +650/7.56.5-POINT TEASERS:
Two teams = -120/1.83 Three teams = +150/2.5 Four teams = +240/3.4Five teams = +400/5
Six teams = +550/6.57-POINT TEASERS:
Two teams = -130/1.76 Three teams = +130/2.3 Four teams = +190/2.9 Five teams = +350/4.5 Six teams = +450/5.5 10-POINT TEASERS (SUPER) Three teams = -120/1.83 (push loses) 13-POINT TEASERS (MONSTER) Four teams = -120/1.83 (push loses) All selections must be successful in order for the bet to win. If a selection in the teaser is a push, the teaser will drop to the next lower level, in case a lower level is offered for that particularteaser.
A push in a two-team teaser without a loss will be considered “no action” and the stake will be refunded. When placing a bet on a super/monster teaser a push will result in alost bet.
Teaser bets will only be allowed on pre-match events and for selectedleagues, including:
1. Regular teasers for NFL and NCAAF: 6, 6½ and 7 points 2. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds-120/1.83
3. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose, odds-120/1.83
BUYING POINTS
Buying points allows you to change the point-spread or the game total of an American Football game. You can move the point-spread in order to get more points when betting on the underdog, and fewer points when betting on the favorite. You can move the total in order to get a higher total when betting on under or a lower total if betting onover.
WINNERS/OUTRIGHTS
Bets will be settled according to the final league position including Play offs and according to the official site of the event.WINNER
Predict the winner of the game. Bets include overtime if played. If the game ends in a draw, 2Way bets on Winner will be void.SPREAD
Predict the winner of the game, applying the given spread (handicap). OVER/UNDER/TOTAL POINTS Predict if the points scored by both teams will be over or under agiven number.
TOTAL FIELD GOALS
1ST HALF TOTAL FGS
Predict the number of FGs scored in the 1st Half. If the 1st Half is not completed, then all bets are void unless the outcome has alreadybeen determined.
2ND HALF TOTAL FGS
Predict the number of FGs in the 2nd Half. If the 2nd half is not completed then all bets are void unless the outcome has already been determined. 2nd half includes OT, unless otherwise stated.1ST HALF
Bets settled on the first half result only. Bets will be void if the match is abandoned before halftime. If a match is abandoned during the second half then all first half bets are still valid.2ND HALF
Bets settled on the second half result include overtime. 1ST SCORING PLAY OF THE 2ND HALF Predict the 1st scoring play of the 2nd half. 2nd half includes OT, unless otherwise stated. Possible selections are: TD, FG, Safety, No Score. If the match is not completed then all bets are void unless the market has already been determined.1ST/2ND/3RD QUARTER
Bets settled on the quarters result only. If the entire game is not completed, wagers on quarters will have action in case the relevant period was completed.4TH QUARTER
Bets settled on the 4th quarter result include overtime (unlessotherwise stated).
HALFTIME/FULLTIME
Predict the result of a match at halftime and fulltime. Example: If you choose 1/2, you bet on the home team to lead in the first half and the away team to win the game. Bets on Halftime/Fulltime exclude overtime. TEAM WITH HIGHEST SCORING HALF Predict the team with the highest scoring half. Tie is an option. If the match is not completed then all bets are void.ODD/EVEN
A prediction of whether the total number of accumulated points in a game will add up to an odd or even number. METHOD OF NEXT SCORE Predict the method of next score in the match. Points after Touchdown do not count as scorers. If a game is abandoned, all bets will be void unless the outcome of a bet is already determined. In the absence of score bets will be void. Possible selections are: Touch down, Field Goal or Any Other Score.NEXT SCORE
Two-way selection to predict which team will score next in the match. Points after Touchdown do not count as scorers. If a game is abandoned, all bets will be void unless the outcome of a bet is already determined. Possible selections are: Team A or Team B TEAM TO SCORE 1ST AND WIN Predict if a team will score first and will win the game. If the match is not completed then all bets are void.TOTAL TEAM POINTS
"Total team points" is similar to Over/Under Wager. Win/loss is determined by the points accumulated by a named team.TO QUALIFY
Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.OVER TIME
Predict whether the game will go to overtime or not. HIGHEST SCORING HALF/QUARTER HIGHEST SCORING HALF (3W) Predict the highest scoring half. 4th Quarter includes OT, unless otherwise stated. Tie is an option. If the match is not completed, then all bets are void unless the market has already been determined. HIGHEST SCORING QUARTER (5W) Predict the highest scoring quarter. 4th Quarter includes OT, unless otherwise stated. Tie is an option. If the match is not completed, then all bets are void unless the market has already been determined. TOTAL TOUCHDOWNS IN 1ST HALF The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN 2ND HALF The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN 1ST QUARTER The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN 2ND QUARTER The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN 3RD QUARTER The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN 4TH QUARTER The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOTAL TOUCHDOWNS IN ALTERNATIVES The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOUCHDOWNS O/U
The entirety of the time period on the wager (quarter/half/game) must be played for wager to have action, unless result has already beendetermined.
TOUCHDOWN SCORERS
A touchdown scorer is the player who possesses the ball in the opponent’s end zone. Bets on players not taking part in the match will be void. If a match is abandoned, all bets will be void, unless a Touchdown is already scored. If a touchdown is already scored, all bets for First Touchdown Scorer will stand, bets on Anytime Touchdown Scorers will be void unless result is already determined, and all bets on Last Touchdown Scorer will be void. TEAM TO SCORE FIRST TOUCHDOWN Predict which team will score first TD in the game. If the match is not completed, then all bets are void unless the market has alreadybeen determined.
TEAM TO SCORE LAST TOUCHDOWN Predict which team will score last TD in the game. If the match is not completed, then all bets are void.WINNING MARGIN
Predict the team to win the match and the margin of victory. Overtime is included (if played).RACE TO 10
Predict which team will be the first to score 10 points in the game. If the match is not completed then all bets are void unless the market has already been determined. 2ND HALF RACE TO 5/10/15/20 POINTS Predict which team will be the first to score 5/10/15/20 points in the 2nd half. 2nd half includes OT, unless otherwise stated. If the match is not completed then all bets are void unless the outcome has alreadybeen determined.
Last Revision: 08 January 2020 (Version: #5)AUSSIE RULES
AUSSIE RULES
All bets shall be settled on official AFL result only. All Australian Rules bets shall be settled including overtime if played, unless otherwise stated. In the event that extra time is played all head to head betting will be settled inclusive of Extra time. If a match is abandoned before the end of normal time, all bets on the match are void, except for those markets which have been unconditionally determined. If a match is postponed and rescheduled to take place within 48 hours of the original start time, all bets on the match will stand. If a match is no longer playing at the venue advertised, all bets will stand unless the venue has been changed to the opponent’s home ground, in which case all bets will be void.AFL BETTING RULES
All wagers shall be settled on the officially declared result from the AFL. This includes match winners and goal kicking statistics. Regular season fixtures and the Grand Final include extra time. For pre-season fixtures such as NAB cup and the finals series (excluding the Grand Final) where extra time is offered, bets shall be settled on the regular time result. Extra time will not be included. For the purposes of determining futures markets such as Make the Grand Final/Minor Premiership/Premiership/Top 4/ Top 8, all deductions of points by the AFL due to breaches of regulations shall stand. Brownlow Medal betting will be paid on official results as presented at the awards night. In the event of two or more players having equal points, the Dead Heat rule shall apply. Coleman Medal betting shall only take in the regular season – NAB cup and any other preseason fixtures shall not apply. Finals series donot apply.
For first goal scorer markets, bets on players taking no part in the match shall be void. If your player is an unused substitute, or takes the field as a designated substitute after a goal has been scored then bets on your player to score the first goal shall be made void. Wire-to-Wire market is based upon a selection leading the match at the end of each quarter. Time of first goal markets are based upon official AFL clock. For all Futures markets that are determined by an outright winner, the Dead Heat rule shall apply.GAMEPLAY SPECIFICS
Scoring à Points = Goals (scores 6 points) + Behinds (score 1 point) Like many other codes of football, the way to score points is to score goals. In Australian Football, there are two types of scores: a goaland a behind.
A goal umpire judges whether a goal or behind is scored.GAME LENGTH
The length of a game of Australian Football can vary from league to league, but is generally around 15 to 25 minutes per quarter. In the AFL, each quarter runs for 20 minutes plus time on – which makes up for time occupied in stoppages, such as when the ball going out of bounds, injuries, goals (or behinds) being kicked, or when the umpire is setting the angle of a free kick on goal. Time is kept by two off-field officials, known as "timekeepers", who sound the siren at the start and end of each quarter. A typical AFL quarter might run from 27 to 33 minutes, but may be even longer if, for instance, injuries cause delays. AFL breaks after the first and third quarters are six minutes, with a 20-minute break at halftime. Thus, a match with quarters averaging 30 minutes would last about two and a halfhours.
1ST QUARTER / 2ND QUARTER / 3RD QUARTER / 4TH QUARTER Bets settled on 1st/2nd/3rd/4th – Quarter Result final result only. If a match is abandoned at any time those Quarter markets that are already determined will stand.1ST HALF / 2ND HALF
Bets settled on the first/second half result only. Bets will be void if the match is abandoned before half time. If a match is abandoned during the second half all first half bets arestill valid.
OUTRIGHT
As stated in the AFL regulations above and overall Outright settlement – bets are declared valid for settlement as stated on official finalleague position.
FIRST / LAST TO SCORE * Points – first / last to score any kind of point – goal orbehind;
* Goals – first / last to score Goal; * Behinds – first / last to score Behind; TOTAL POINTS / GOALS / BEHINDS Predict how many Points (combined between Goals & Behinds), Goals or Behinds (counted as separate scoring) – will be scored during thematch.
WINNING MARGIN
Predict the Team to win the Match and the victory margin. RACE TO (POINTS / GOALS / BEHINDS) Predict the Team to reach first to selected number of Points, Goals or Behinds during the match. Last Revision: 2 October 2017 (Version: #42)BANDY
BANDY
GENERAL RULES
* All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrectstart time.
* If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void. * All match markets will be settled on the score at the end of regular time and will exclude overtime if played, unless otherwisestated.
* If scheduled playing time is changed from 2 halves x 45 minutes, to 3 periods x 30 minutes, full time bets will be considered valid and half-time bets will be void. * Halves markets - The relevant half must be completed for bets to have action, unless the specific market outcome is already determined. SPECIFIC MARKET RULES * All pre-match bets are Excluding OT, unless otherwise stated. * 2-Way Markets – Push rule apply unless otherwise stated. * Total Goals Odd/Even – If there is no score all bets will besettled as Even.
* Winning Margin – includes Tie. * Winning Margin 3 way – includes Any Other Result. * Winning Margin 5 way (Any Team) – includes Tie. * Highest Scoring Half – Predict the highest scoring half. Excludes overtime. Includes Draw. * Team with Highest Scoring Half – Predict the team with highest scoring half. Push rule apply. * Half Time / Full Time – Predict the winner at the end of the 1st Half and the Full-Time winner. * Race to X Goals – includes Neither.SETTLEMENT
* All settlements are based on the statistics and results provided by the official website of the league’s governing body on the day of the game, unless otherwise stated.OUTRIGHT
Predict the winner of the league/tournament. Bets will be settled according to the final standings, including playoffs (if played), unless otherwise stated.1X2
Predict the outcome of the game. There are 3 possible results: 1 – Home team winsX – Draw
2 – Away team winsSPREAD
Predict the winner of the game, applying the given handicap (spread)to the result.
OVER/UNDER
Predict whether the total goals scored by both teams will be over or under a given number. Last Revision: 20 November 2020 (Version: #41)BASEBALL
BASEBALL
All games must start on the scheduled date (local time) for bets to have action. If a game does not start on the scheduled start date then all bets will be void. The exception is if we advertise an incorrectstart time.
If a game is suspended and completed on a subsequent day then all bets will be considered void (unless otherwise stated in these rules). An exception is made for games in which a Mercy Rule is used: the result at the time of the Mercy Rule call will be used for settlementpurposes.
All bets include extra innings unless otherwise stated. There must be at least 5 full innings of play unless the home team is leading after 4½ innings, for bets on Money Line to have action. If a game is called or suspended, the winner is determined by the score after the last full inning unless the home team scores to tie, or takes the lead in the bottom half of the inning, in which case the winner is determined by the score at the time the game is called. Monies will be refunded if the home team ties the game and it is then suspended. suspended games will not carry over to the following day. The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets on Over/Under or Run line to have action with the exception of when a result has already been determined. 3-way Money Line is related to the first 9 Innings. Settlement will exclude any extra innings played. Extra Inning refers to any innings played after the full 9 innings ended in a tie. Highest Scoring Period will be settled with the result including any Extra Inning(s) played. For 7 innings games the game must go at least 7 full innings (or 6½ innings if the home team is ahead) for bets on Over/Under or Run line to have action unless specified otherwise. In 2-way markets push rules apply unless otherwise stated below. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner. If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.LIVE-BETTING
All bets are action regardless of pitching changes. Extra inningscount.
MLB WAGERS
Action Bet
This is a bet where you pick a team regardless of the starting pitcher of the team. If a scheduled pitcher on either team is changed after you make your bet and before the start of the game, your bet is still active. The Action rules only apply for pre-live bets placed on any market with in the name of the market.Listed Pitchers Bet
This is a bet where you bet on a game based on the starting pitchers for both teams. If a scheduled pitcher on either team is changed after you make your bet and before the start of the game then your bet is deemed as "no action" and refunded. The Listed Pitchers rules apply on bets placed on all other markets that are not listed above.Cash Out Note:
For any Action bets, Cash Out will not be available in the followingscenarios:
* When the game is now live. * When there is a starting pitcher change after you make your bet and before the start of the game. MLB Player Props Rules Total Strikeouts O/U Props are official after 9 full innings or 8 1/2 if the home team is winning unless outcome has been determined. Extra innings count. Both pitchers must start for action. Shortened games, while official for MLB purposes, are not for this proposition.Total Home Runs O/U
Props are official after 9 full innings or 8 1/2 if the home team is winning unless outcome has been determined. Extra innings count. Both pitchers must start for action. Total Hits+Runs+RBI's O/U Player must start for action. Props are official after 9 full innings or 8 1/2 if the home team is winning unless outcome has already been determined. Extra innings count. Both pitchers must start for action. Player's Total Hits O/U Player must start for action. Props are official after 9 full innings or 8 1/2 if the home team is winning unless outcome has already been determined. Extra innings count. Both pitchers must start for action. Player to get a hit YES/NO Player must start for action. Props are official after 9 full innings or 8 1/2 if the home team is winning unless outcome has already been determined. Extra innings count. Both pitchers must start for action.MLB Grand Salami
Predict total number of runs scored in all games scheduled in MLB for that given day. All scheduled games must play at least 9 innings (8.5 if the home team is leading) for wagers on the Grand Salami to have action and all games must be started on their scheduled date. If any of the games are postponed , all wagers will be voided. For the Grand Salami (Away Runs vs Home Runs), the home team runs will be the runs scored by the teams batting in the bottom of the inning.MONEY LINE
Predict which team will win the game.RUN LINE
Win/loss is determined by the number of runs accumulated by both teams and then comparing with the run line given before the game start.RUN LINE -1.5
You win if your team wins the game with a run difference of two ormore.
RUN LINE +1.5
You win if your team wins or losing with in exactly a one rundifference.
O/U / TOTALS / 2W TOTAL LINE Predict the total runs achieved in a match.OVER 9.5
Your bet wins if there are more than 9 runs in the match otherwiseyour stake is lost.
UNDER 9.5
Your bets wins if there are less than 10 runs in the match otherwiseyour stake is lost.
UNDER 9
Your bets wins if there are less than 9 runs in the match. If there are 9 runs exactly the stake is returned otherwise your stake is lost.OVER 9
Your bet wins if there are more than 9 runs in the match. If there are 9 runs exactly the stake is returned otherwise your stakeis lost.
1ST HALF (5 INNINGS) All bets on baseball first half will be determined by the score at the end of five full innings. The game must go at least 5 full innings for bets to have action.ODD/EVEN
A prediction of whether the total number of accumulated runs in a game will add up to an odd or even number. The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to have action.SERIES BETTING
Bets are void if the statutory number of games (according to the respective governing Organizations) are not completed or changed.1ST TO 3 RUNS
Predict which team will be the first to score 3 runs. If neither team scored 3 runs bets on 1st To 3 Runs will be void.1ST / LAST HOME RUN
First/Last home run means betting on which team will score the first /last home run.
If an Event is finished without any home run being scored then all wagers on First/Last home run will be void. If an Event is abandoned after home run scored then all bets on First home run will stand while bets on Last home run will be void. If an Event is abandoned without any home run being scored then all wagers on First/Last home run will be void.TOTAL TEAM RUNS
Total Team Runs is similar to Over/Under Wager. Win/loss is determined by the number of runs accumulated by a named team The game must go at least 9 full innings (or 8½ innings if the home team is ahead) for bets to have action. 1ST INNING WINNER (PRE-MATCH) AND 1-9 INNING MONEY-LINE 3WAY (LIVE) Predict the winner at the end of the first inning. Bets can be made by either selecting a Home Win, a Draw or an Away Win. 1ST INNING RUN LINE (PRE-MATCH) AND 1-9 INNING LINE-HANDICAP (LIVE) Bet type to predict the winner at the end of the first inning which includes preset advantage. 1ST INNING O/U (PRE-MATCH) AND 1-9 INNING LINE-TOTALS (LIVE) Predict the number of total runs accumulated by both teams at the endof the 1st inning.
1ST INNING O/E
Predict if the total runs accumulated by both teams will be odd oreven.
TEAM WITH HIGHEST INNING Which team will score most runs in an inning. Push rules apply. 3/5/7 INNINGS LINES/TOTALS Bets will be finalized after the first 3/5/7 innings of a game have been completed, unless the result has been determined at (or after) the middle of the 3/5/7 inning. EXACT SCORE FIRST 3/5/7 INNINGS Bets will be finalized after the first 3/5/7 innings of a game have been completed. If the full 3/5/7 innings are not completed, bets willbe void.
BOTH TEAMS SCORE FIRST 3/5/7 INNINGS Bets will be finalized after the first 3/5/7 innings of a game have been completed, unless result has been determined. 3W RUN LINE AND 3W HANDICAP Predict the winner with preset game advantage. There are 3 possible outcomes that include the preset game advantage – Home win, Draw andAway Win.
3W TOTAL
Predict if the total runs accumulated by both teams will be Over, Under or Exactly preset number.WINNING MARGIN
Predict which team and with how many runs exactly will win from givenoptions.
TOTAL TEAM O/E
Predict if the number of runs accumulated by the relevant team will beodd or even.
DOUBLE RESULT / HTFT Predict the result of a match after the First 5 innings and at the end of the game (Extra Innings count). If a game is abandoned, bets will be void. If the result after the extra innings is draw, bets will bevoid.
TO QUALIFY
Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification/win the cup bets will bevoid for.
OUTRIGHT
Bets settled on final league position include play offs. MLB REGULAR SEASON WINS Team(s) listed on wager must complete at least 98% of scheduled regular season games (using schedule from Opening Day) for bets to have action, unless remaining games during season would not affect the result. Play-in games do not count towards the regular season wintotal.
MLB DOUBLEHEADERS 2020 During the MLB 2020 season, all doubleheaders will be played as two seven-inning games. All listed rules apply with the followingdifferences:
* All markets settled according to the "8.5 innings rule" will be settled according to a "6.5 innings rule" - For bets to have action, the game must go at least 7 full innings (6.5 innings if the home teamis ahead)
Last Revision: 11 September 2020 (Version: #57)BOWLS
BOXING
BOXING
If the fight does not take place as scheduled and is not played on the same date (local time) all bets are void. The exception is if we advertise an incorrect start time. If the fight does not take place as scheduled and is not played on the same date (local time) all bets are void. Exceptions are: 1) if we advertise an incorrect start time and 2) if we set up a fight using an expected date before the exact date is known. Once an official announcement is made regarding the fight date the fight will be corrected to the official date and will then be subject to normalrules.
The bell sound is the sign for the beginning of the first round forbetting purposes
When a fighter fails to answer the bell for the next round then his opponent will be deemed to have won in the previous round. In declaration of a “No Contest” or “Technical Draw” all bets will be void and stakes will be refunded, with the exception of markets where the outcome has already been determined.WINNER
All bets will be valid regardless of changes to number of rounds to be fought. Declaration of a draw - all bets will be void and stakes will be refunded. Tthis includes a fight which ends in a Majority Draw. Bets will be settled on the official result announced in the ring. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing the result).METHOD OF VICTORY
If for any reason the number of rounds in a fight is changed then bets already placed will be void and stakes returned. Draw or Technical Draw - Draw is scorecard draw. Technical Draw is if the referee stops the fight before the start of the 5th round, for any reason other than Knockout, Technical Knockout or disqualification and results in all bets being void. Knockout - Knockout is when the boxer does not stand up after a 10 count. Technical Knockout is the 3 knockdown rule or if the referee steps in. Any corner retirement will be considered a technical knockout unless the fight is subsequently decided by the judges’ scorecards, or is a declared a No Contest. Technical Decision - Decision is on scorecard points between the judges. Technical Decision is settled by the judges’ scorecards at any time other than at the end of the scheduled rounds. In the event of a Technical Decision before the end of the fight all markets that can be settled as Decision will be settled as Decision.TOTAL ROUNDS
If for any reason the number of rounds in a fight is changed then bets already placed will be void and stakes returned. For settlement purposes where a half round is stated then 1 minute 30 seconds of the respective round will define the half to determine under or over. In the case of Women’s Boxing and 2 minute rounds over 1:00 will define the half of the round. For example: Over 90 seconds into the 7th round of a boxing fight will equal Over 6.5 roundsKNOCKDOWN BETTING
For settlement purposes a knockdown is defined as a fighter being KO'd or receiving a mandatory 8 count (anything deemed a slip by the referee will not count). ROUND OR GROUP OF ROUNDS BETTING If for any reason the number of rounds in a fight is changed then bets on round betting already placed will be void and stakes returned. For betting purposes betting on rounds or groups of rounds is for a fighter to win by KO, TKO or disqualification during that round or group of rounds. In the event of a Technical Decision before the end of the fight all bets will be settled as a win by Decision. WHAT ROUND WILL FIGHT END/WHEN WILL THE FIGHT END If for any reason the number of rounds in a fight is changed then bets already placed will be void and stakes returned. For betting purposes ‘Fight To Go The Distance’ participant covers the bout being decided by Points, or ending in a Draw after the scheduled number of rounds. In the event of a Technical Decision being declared, then settlement of both markets will be based on the final completed Round. This rule applies to Total Rounds as well. Last Revision: 31 January 2020(Version: #41)CHESS
CHESS
In the event of a match starting but not being completed all bets will be void, unless otherwise stated in the rules. An exception is made if we advertise incorrect starting time. All bets will be settled based on the official site of the Federation governing the tournament, unless otherwise stated in the rules.OUTRIGHT
Predict the winner of the tournament. Bets will be settled according to the final standings, including playoffs (if played), unless otherwise stated. All bets are considered valid, even if the player withdraws or doesn’t start the tournament at all. Dead-heat rulesapply.
MONEYLINE
Predict the winner of the match according to the points collected by players based on played games. 1 point is awarded for a win, 0,5 points for a draw and 0 points for a loss. There are 3 possibleoutcomes:
1 – Designated home team player winsX – Draw
2 - Designated away team player winsSPREAD
Predict the winner (player who will collect most points) of the match/game, applying the given handicap (spread). If the statutory number of games/matches according to the official rules of the tournament is changed, all bets will be cancelled. Last Revision: 26/07/16 (Version: #40)CRICKET
CRICKET
All games must start on the scheduled date (local time) for bets tohave action.
Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect start time is announced on our website. “Test Matches” and “Two/Three/Four Day Matches” are excluded from the rules stated above. If a match venue is changed, then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void. All wagers will be settled using the official result as declared by the relevant governing body of the match or competition concerned. Push rules apply for all 2 way markets.ONE DAY / TWENTY20
In matches affected by adverse weather bets will be governed by the official competition rules with the following exception: if a match is decided upon either a bowl out or the toss of a coin, then all betswill be void.
If a match is abandoned due to outside interference, then bets will be void unless a result is declared based on the official competition rules. In the event of a change of opponent from the one advertised then all bets for that match are void. Where no specific price or state is quoted for the tie and the official competition rules determine a winner/progressing side, bets will be settled on the official result. In competitions where a Bowl Out or Super Over determines a winner, then bets will be settled on the official result. TEST MATCHES / FIRST-CLASS MATCHES Bets will stand according to the official result provided in case at least one ball has been bowled. If a match is abandoned due to outside interference, all bets will be void.DRAW NO BET
Predict which team will be the winner. In case of a draw, all bets will be void. If a game is abandoned, bets will be void.SESSION RUNS
Predict how many runs will be scored in the specific session. The result is determined by the total number of runs scored, regardless of which team has scored them. If fewer than 20 overs are bowled in a session, bets will be void unless settlement has already beendetermined.
1ST 6 OVER RUNS
If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.1ST 12 OVER RUNS
If the specified number of overs are not complete the bet will be void, unless the team is all out, declares, reaches their target or settlement of the bet has already been determined.NEXT OVER RUNS
The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.RUNS OFF DELIVERY
The specified over must be completed for bets to stand unless settlement has already been determined. If an innings ends during an over then that over will be deemed to be complete unless the innings is ended due to external factors, including bad weather, in which case all bets will be void, unless settlement has already been determined.BATSMAN TOTAL RUNS
Over/Under runs bets will stand after batsman has faced one ball or is given out before first ball is faced. Score counts if batsman is Not-Out including if innings is declared. TEST MATCHES AND FIRST CLASS MATCHES Subject to the above all bets will stand irrespective of delays caused by rain or for any other reason.ONE DAY MATCHES
Bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 5 overs or more than that scheduled when the bets were struck and while batsman was at the crease unless settlement of bets is already determined.TWENTY20 MATCHES
Bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 3 overs or more than that scheduled when the bets were struck and while batsman was at the crease unless settlement of bets is already determined.5 OVER RUN BANDS
If the selected number of overs is not complete due to external factors or adverse weather then bets will be void, unless settlement of the bet is already determined. If the natural length of the innings is less than the selected number of overs (e.g. a team is all out in less than the selected overs or reaches their target) then bets will stand. TOP BATSMAN/TOP BOWLER Only the first innings count. Bets on players not selected in the starting 11 or designated as substitutes, will be void. If a player is selected but does not bat or field, Bets on players who are selected but do not bat or field will be settled as losers. Dead Heat rules apply. If two players or more end on an equal number of wickets, then the bowler with the least number of runs conceded will be deemed thewinner.
There is a minimum number of overs that should be played before the game is interrupted, or All Out. Otherwise all bets will be void: * One day International – 20 overs * All Domestic 40 Over Competitions – 10 overs * All Domestic 50 Over Competitions – 20 overs * All Twenty20 Cup – 6 overs * 10 Over Matches – 6 overs * Test Cricket – A minimum of 50 overs must be bowled unless All Out. Otherwise, the bets are void.TOTAL MATCH SIXES
Predict whether the total number of sixes in the match will be over or under a specified figure. If an intervention from rain or any other delay results in the number of overs being reduced, from that scheduled when the bet was struck, open bets on total match sixes in a Twenty 20 match will be void, if the reduction is by 3 or more overs and void in other limited overs matches, if the reduction is by 5 or more overs. In matches decided by a Super-Over, Sixes hit during the Super-Over will not count for settlement purposes. Only Sixes scored from the bat (off any delivery - legal or not) will count towards the total Sixes. Overthrows and extras do not count.TOTAL MATCH FOURS
Predict whether the total number of fours in the match will be over or under a specified figure. If the intervention of rain or any other delay results in the number of overs being reduced from that scheduled when the bet was struck open bets on total match fours in a Twenty 20 match will be void if the reduction is by 3 or more overs and void in other limited overs matches if the reduction is by 5 or more overs. In matches decided by a Super-Over, Fours hit during the Super-Over will not count for settlement purposes. Only Fours scored from the bat (off any delivery - legal or not) will count towards the total Fours. Overthrows, all run Fours and extras donot count.
TOTAL MATCH WIDES
Predict whether the total number of wides will be over or under aspecified figure.
If the intervention of rain or any other delay results in the number of overs being reduced from that scheduled, when the bet was struck all open bets on total match wides in a Twenty 20 match will be void if the reduction is by 3 or more overs and void in other limited overs matches if the reduction is by 5 or more overs. In matches decided by a Super-Over, Wides bowled during the Super-Over will not count for settlement purposes. TOTAL MATCH RUN OUTS Predict whether the total number of run outs will be over or under aspecified figure.
If the intervention of rain or any other delay results in the number of overs being reduced from that scheduled, when the bet was struck all open bets on total match run outs in a Twenty 20 match will be void if the reduction is by 3 or more overs and void in other limited overs matches if the reduction is by 5 or more overs. In matches decided by a Super-Over, Run Outs during the Super-Over will not count for settlement purposes.MAN OF THE MATCH
Bets are settled on the officially declared man of the match. DeadHeat rules apply.
TO WIN THE TOSS
Predict which team will win the coin toss at the beginning of thegame.
INNINGS RUNS
If Duckworth-Lewis method (D / L) is called into play and the runs for one of the teams are being reduced – market will be valid forsettlement.
In One Day matches – bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 5 or more from the originally scheduled, unless the market is alreadydetermined.
Twenty20 matches - bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 3 or more from the originally scheduled, unless the market is alreadydetermined.
HIGHEST INDIVIDUAL SCORE Minimum number of Overs must be played, otherwise all bets will bevoid:
* Twenty20 matches – full 20 overs for each Team; * One Day matches – at least 40 overs for each Team; * Test & First-Class matches – whole match counts; if game is drawn there must be minimum of 200 overs bowled for settlement HIGHEST OPENING PARTNERSHIP If the batting team reaches the end of their allotted overs, reaches their target or declares before the first wicket falls, the result will be the total amassed. For settlement purposes, a batsman retiring hurt does not count as a wicket. In limited overs matches, bets will be void if the innings has been reduced due to external factors, including bad weather, unless settlement has already been determined. In drawn First Class matches, bets will be void if fewer than 200 overs have been bowled, unless settlement of the bet has already been determined. In First Class matches the market refers only to each team’s first innings. WICKETS LOST IN "X" RUNS Settlement is determined by the number of wickets lost by the time a specific score is reached. If a team declares or reaches their target or the quoted score is otherwise not reached, then the wickets lost at that time will be the result of the market. Test Matches and First-Class Matches – All bets will stand irrespective of delays caused by rain or for any other reason. One-Day Matches – Bets will be void if the intervention of rain and any other delay results in the number of overs being reduced by 5 overs or more than that scheduled when the bets were struck unless settlement of bets is already determined. Twenty20 Matches – Bets will be void if the intervention of rain or any other delay results in the number of overs being reduced by 3 overs or more than that scheduled when the bets were struck unless settlement of bets is already determined.MOST MATCH SIXES
Predict which team will score most Sixes in the game. If a match is abandoned before needed Overs for different types of Matches have been reached, all bets will be void. In Test and County Championship matches the whole match counts. In Test drawn games a minimum of 200 overs must be bowled, otherwise bets will be void. In Twenty20 matches the match must be scheduled for the full 20 overs and there must be an official result. In One Day matches where the number of overs has been reduced and the outcome has not been determined yet bets will be void. For settlement purposes this is all deliveries from which a batsman is credited with exactly six runs (including All-run/Overthrows). In matches decided by a Super Over, sixes hit during the Super Over will not count for settlement purposes. PLAYER TO SCORE MOST SIXES Bets placed on any player not in the starting 11 will be void. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined. Bets on players who are selected but do not bat will be settled as losers if one or more six is scored. Dead-heat rules apply. In matches decided by a Super-Over, sixes hit during the Super-Over will not count for settlement purposes. Bets will be void if no Sixesare scored.
* Twenty20 Matches - The full 20 overs for each team. * One Day Matches - At least 40 overs for each team.1ST WICKET METHOD
Predict the method by which the 1st Wicket in the game will be scored. If the game is abandoned before a wicket is scored or there is no wicket scored at all in the match, all bets will be void. The options available are: Caught, Bowled, LBW, Run Out, Stumped and Any Other (includes Sent Off/Retired Out). A FIFTY/HUNDRED SCORE IN MATCH The following minimum number of overs must be scheduled, and there must be an official result (Duckworth - Lewis counts) otherwise all bets are void, unless settlement is already determined. * Twenty20 Matches - The full 20 overs for each team * One Day Matches - At least 40 overs for each team * Test and First Class Matches - The whole match counts. In drawn matches there must be a minimum of 200 overs bowledMOST RUN OUTS
Predict which team will create most run-outs whilst fielding. If a match is abandoned, all bets will be void. If a match is reduced in overs and a match result is reached, then the team which achieved most run-outs whilst fielding regardless of the number of overs bowled will be the winner. In matches determined by a Super Over any run out during the Super Over will not count for settlement purposes. In Test Matches and First-Class Matches all innings of the match will count.1ST OVER TOTAL RUNS
Predict the total runs scored during the 1st Over of the match. Extras and penalty runs will be included. If 1st Over is not completed, betswill be void.
1ST INNINGS SCORE
Prices will be offered for the number of runs scored during the 1st innings of the match, regardless of which team bats first. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined. * Twenty20 Matches - The full 20 overs for each team. * One Day Matches - At least 40 overs for each team. Test and First-Class Matches - Declarations will be considered the end of an innings for settlement purposes. In the event of the 1st innings being forfeited all bets will be void. In the event of an innings not being completed due to outside interference or inclement weather all bets will be void unless settlement is already determined.1ST INNINGS LEAD
Both teams must complete their first innings for bets to stand (including declarations). Dead-heat rules apply. RUNS AT FALL OF 1 ST WICKET Predict the number of runs in the game at which 1st Wicket will fall. If a match is abandoned before the fall of 1st Wicket, or there is no Wicket in the game, bets will be void unless bet is alreadydetermined.
DISMISSAL METHOD
Predict the method by which the first/next Batsman will be taken out. If there are no Wickets in the game or after the bet has been placed in Live Betting, all bets will be void. Method of Dismissal 2-Way: The options available are: Caught and Not Caught (includes Sent Off/Retired Out). A batsman retiring as hurt does not count as a wicket. If no further wickets fall all bets willbe void.
Method of Dismissal 6-Way: The options available are: Caught, Bowled, LBW, Run Out, Stumped or Any Other (includes Sent Off/Retired Out). A batsman retiring as hurt does not count as a wicket. If no further wickets fall all bets will be void. Method of Dismissal 7-Way: The options available are: Bowled, Fielder Catch, Keeper Catch, LBW, Run Out, Stumped or Any Other (includes Sent Off/Retired Out). A batsman retiring as hurt does not count as a wicket. If no further wickets fall all bets will be void.ODD/EVEN
Predict if the sum of all runs scored in the relevant period (Match, Innings, Over) will be an odd or an even number. Extras and Penalty runs will be included for settlement purposes. If the relevant period is not finished, all bets on it will be void. TOTAL RUNS IN MATCH O/U Predict if the number of runs in the relevant period (Innings, Over) will be over or under a given number. If the relevant period is not finished, all bets will be void. The following minimum number of overs must be scheduled otherwise all bets are void, unless settlement is already determined: * Twenty20 Matches - The full 20 overs for each team. * One Day Matches - At least 40 overs for each team. Test and First-Class Matches - The whole match counts. In drawn matches there must be a minimum of 200 overs bowled.RACE TO 10 RUNS
Predict which player will score first 10 Runs in the game. Bets stand if all the listed players start batting, otherwise all bets will be void. Bets stand no matter which of the players starts batting first. If neither of the listed players reaches 10 Runs, option Neither is the winner. If a game is abandoned before any of the listed players reaches 10 Runs, and if both players are Out, option Neither will be the winner. Otherwise, bets will be void. NEXT OVER WICKET? (YES/NO) For settlement purposes, any wicket will count, including run outs. A batsman retiring hurt does not count as a wicket. If a batsman is timed out or retired out then the wicket is deemed to have taken place on the previous ball. If Over is not completed, bets will be void, unless market is alreadydetermined
NEXT OVER ODD/EVEN
Zero will be deemed to be an even number. If Over is not completed, bets will be void.FALL OF NEXT WICKET
Predict whether the next wicket will fall before or after a specified number of runs have been scored. Bets are void if the wicket stated does not fall unless a winning market has already been established. If a player retires hurt all bets struck on that wicket are carried over onto the next partnership until a wicket falls. TEAM WITH HIGHEST 1ST 6/10/15 OVERS SCORE Predict which team will have the higher score after 1st 6/10/15 Overs. Push Rules apply. If either team do not complete number of overs stated, bets will be void unless bet is already determined. In the event of a tie, bets will be void.BATSMAN MATCHES
TOURNAMENT TOTAL 6’S For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply. Sixes scored in a super over do not count. TOURNAMENT TOTAL 4’S For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply. Fours scored in a super over do not count. TOURNAMENT TOTAL WIDE’S If a bowler bowls a wide, all extra runs taken from the wide delivery count e.g. if it goes for 4 and is scored as 5 wides; for betting purposes, the delivery will count as 5 rather than 1 wide delivery bowled.For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply. Wide’s bowled in a super over do not count. TOTAL TOURNAMENT RUN OUTS For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Run Outs in a superover do not count.
TOTAL TOURNAMENT STUMPINGS For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Stumpings in a superover do not count.
TOURNAMENT TEAM TO HIT MOST 6’S For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply. Sixes scored in a super over do not count. TOURNAMENT HIGHEST INDIVIDUAL PLAYER SCORE For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rulesapply.
TOTAL TOURNAMENT CENTURIES For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rulesapply.
TOURNAMENT HIGHEST TEAM SCORE What will the highest team score be during the series. For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply. TOURNAMENT HAT-TRICK Bets settled as ‘Yes’, if a ‘hat-trick’ (deemed as when a bowler dismisses three batsmen with consecutive deliveries in the same match) is officially recorded during the tournament. BOWLER TO TAKE 5 WICKETS IN A MATCH? Bets settled as “Yes” if a player takes 5 wickets in one match. - For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs.SPECIALS
PLAYER X TOTAL WORLD CUP RUNS How many runs will Player X score during the World Cup.Run bets will stand regardless of whether a player plays or not, unless otherwise stated; All runs scored during the tournament will count. For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs.Runs scored in a super over do not count. Must play at least one match for bets to stand. PLAYER X TOTAL WORLD CUP WICKETS How many wickets will Player X take during the World Cup.Wicket bets will stand regardless of whether a player plays or not, unless otherwise stated; All wickets scored during the tournament will count. For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs.Wickets scored in a super over do not count. Must play at least one match for bets tostand.
PLAYER RUNS MATCH BET Who will score most runs during the World CupPlayer Run bets will stand regardless of whether a player plays all matches or not, unless otherwise stated; All runs scored during the tournament will count. For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply.Runs scored in a super over do not count. Both players involved in Match Bet must play at least one match for bets to stand. PLAYER BOWLER MATCH BET Who will take most wickets during the World CupPlayer Bowler bets will stand regardless of whether a player plays all matches or not, unless otherwise stated; All wickets taken during the tournament will count. For settlement purposes the official total will stand regardless of any matches being abandoned or reduced in overs. Dead-heat rules apply.Wickets scored in a super over do not count. Both players involved in Match Bet must play at least one match for bets to stand.TOURNAMENT MARKETS
Predict which Batsman will score more runs in the game. Push Rules apply. In Test and County Championship matches only the first innings counts for settlement purposes. Bets will stand if each Batsman has faced at least one ball.OUTRIGHT
Predict the winner of the league. Bets are settled on the final league position, unless otherwise stated.TO WIN POOL
Predict the team which will finish top at their Pool. Dead Heat rulesapply.
FINALISTS
Predict the two teams which will play in the Final of the Tournament. STAGE OF ELIMINATION Predict at which stage of the Tournament a certain team will beeliminated.
TO REACH THE FINAL
Predict if a certain team will reach the Final of the Tournament. THREE/FOUR/FIVE DAY MATCHES A minimum of 50 overs must be bowled unless All Out or team declares. Otherwise bets void, unless settlement of bets is already determined. In the event of an innings being forfeited, all bets will be void. Last Revision: 25 March 2020 (Version: #13)DARTS
DARTS
All games must start on the scheduled date (local time) for bets to have action. The exception is if we advertise an incorrect start time. Abandoned or postponed matches are void unless rearranged and played in the same date (local time) or stated otherwise in the rules.PRE-LIVE MARKETS:
OUTRIGHT
Predict the winner of the tournament. In the event of a non-runner,all bets are void.
IN-PLAY BETTING
Bets on any match market abandoned before the full completion of the statutory number of legs/sets will be void, unless the outcome isalready determined.
WINNER FULL TIME
Predict which player will win the match. In the event of a match starting but not being completed, the player progressing to the next round or being awarded the victory is deemed the winner for settlement purposes. Bets are void in the two-way market if the match result is atie.
HANDICAP FULL TIME
Predict which player will win the match after the handicap scores have been applied. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is notcompleted.
OVER/UNDER FULL TIME The prediction of the total number of sets/legs completed in the match. If match is not completed then all bets are void unless the quote has been exceeded.MOST 180S IN MATCH
Predict which player will score the most 180s in the match. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed. OVER/UNDER TOTAL 180S IN MATCH Predict the total number of 180s in the match. If match is not completed then all bets are void unless the quote has been exceeded. OVER/UNDER FIRST LEG TOTAL CHECKOUT Predict the total checkout in the next leg. If the leg is not completed then all bets are void.TOTAL PLAYER 180S
Predict the total number of 180s for each player. If match is not completed then all bets are void unless the quote has been exceeded. HANDICAP ALTERNATIVE Predict which player will win the match after the handicap scores have been applied. In the event of the statutory number of sets not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is notcompleted.
OVER/UNDER ALTERNATIVE The prediction of the total number of sets/legs completed in the match. If match is not completed then all bets are void unless the quote has been exceeded. WINNER HIGHEST CHECKOUT Predict which player will make the highest checkout in the match. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed. SCORE HIGHEST CHECKOUT Predict the highest checkout score in the match between both players. All bets will be void if match is not completed. OVER/UNDER FIRST SET 180S Predict the total amount of 180's in the first set. If match is not completed then all bets are void unless the quote has been exceededFIRST 180 IN MATCH
Predict the player to score the first 180 in the match. All bets void if match is not completed, unless the outcome is already determined. If no 180 is scored bets will be void.TO WIN 1ST SET
Predict which player will win the first set. If match is not completed then all bets are void unless the first set has already beendetermined.
FIRST SET TOTAL LEGS Predict the total number of legs in the first set. If set is not completed then all bets are void unless the quote has been exceeded.FIRST SET OF DARTS
Predict first set of Darts. If match is not completed then all bets are void unless the first set has already been determined.170 FINISH IN MATCH
Predict whether will be 170 Finish in the match. If match is not completed then all bets are void unless the market has already beendetermined.
FIRST SET EXACT SCORE Predict the exact score of the first set. If match is not completed then all bets are void unless the first set has already beendetermined.
9 DART FINISH IN MATCH Predict whether will be 9 Dart Finish in the match. If match is not completed then all bets are void unless the market has already beendetermined.
FIRST LEG 180
Predict whether any player will score a 180 in the first leg. If leg is not completed then all bets are void unless the market has alreadybeen determined.
FIRST DART IN MATCH
Predict type of first Dart in match. If match is not completed then all bets are void unless the first Dart has already been determined.LIVE MARKETS:
WINNER
Predict which player will win the match. In the event of a match not being completed, the player progressing to the next round or being awarded the victory is deemed the winner for settlement purposes. Bets are void in the two-way market if the match result is a tie.HANDICAP
Predict which player will win the match after the handicap scores have been applied. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is notcompleted.
OVER/UNDER
The prediction of the total number of sets/legs completed in the match. If match is not completed then all bets are void, unless the quote has been exceeded.O/U TOTAL 180S
In Match Predict the total number of 180s in the match. If the match is not completed then all bets are void, unless the quote has beenexceeded.
TOTAL PLAYER 180S
Predict the total number of 180s for each player. If the match is not completed then all bets are void, unless the quote has been exceeded.WINNER NEXT LEG
Predict which player will win the next leg. All bets void if match is not completed, unless the market has already been determined. OVER/UNDER NEXT LEG 180 Predict whether any player will score a 180 in the next leg. If the leg is not completed then all bets are void unless the market has already been determined. OVER/UNDER NEXT LEG TOTAL CHECKOUT Predict the total checkout in the next leg. If the leg is not completed then all bets are void.MOST 180S IN MATCH
Predict which player will score the most 180s in the match. In the event of the statutory number of sets/legs not being completed, changed, or differing from those offered for betting purposes then all bets are void. All bets will be void if match is not completed. Last Revision: 12 December 2019 (Version: #52)E-SPORTS
E-SPORTS
Settlement is made on the official result as declared by the relevant governing body of the specified competition. If a match is not played or is postponed, bets on it will be void, unless it is played within 48 hours of the originally scheduled start time or new event will be opened for betting if necessary. If a player/team plays with a misspelled nickname or with a smurf account, the result and the bets are still valid, unless it is clear that this is not the player/team that was supposed to play that match. If a player/team is given a walkover for at least one game/map/round before the match starts, all bets will be void. In a match in which one team has an advantage of one or more maps, (due, for example, to coming from the winner bracket final), "map 1" refers to the first map played, "map 2" refers to the second mapplayed and so on.
If a game in Counter-Strike: Global Offensive goes into overtime, the result after overtime will be used for settlement purposes.WINNER FULL TIME
Predict which player/team will win the match (map/round if specified in the title). If a match, game or map begins, but it is not completed, all bets will be void. An exception is made when player gets disqualified, in which case player/team awarded the victory according to an official source for the competition will be settled as a winner. If scheduled number of rounds/maps is changed, bets on Winner are still considered valid. SPREAD & OVER/UNDER FULL TIME Spread is a way of making odds more competitive by giving the outsideran advantage.
Spread markets are determined based on the league in which they are played. In Starcraft and Dota these are maps, in Counter Strike these are rounds, etc. The settlement is based on the final score (maps/rounds won by each team) with the given handicap (spread) beingadded.
Over/Under, or total betting, is a prediction whether over or under stated number of games/maps/rounds will be needed to decide thewinner.
If the match is not completed for any reason or scheduled number of maps/rounds is changed after this market has been offered, bets on Spread and Over/Under will be void.LIVE
If a match is replayed due to a draw or a disconnection, all bets will be void. The replayed match will be considered as a separate liveevent.
Last Revision: 23/08/17 (Version: #41)GAELIC SPORTS
GAELIC SPORTS
All bets are settled on the regular time result. Extra time does not count, unless otherwise specified. All games must start on the scheduled date (local time) for bets to have action. An exception is made if incorrect kick-off time is announced on our website. If a match venue is changed, bets will stand as long as home team is designated as such. If the home and away team for a listed match are reversed, then bets based on the original listing will be void. Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. For settlement purposes a goal is counted as 3 points and a point as 1 pt in order for the final score to be determined.OUTRIGHT
All outright bets shall stand irrespective of changes in season formator length. .
MONEY LINE
Predict the winner of the game. There are 3 possible outcomes:: 1 – Home team winsX – Draw
2 – Away team winsSPREAD
Predict the winner of the game, applying the given handicap to the final score (goal=3, point=1). If a market is offered as 2way (without a price for the tie) and after a handicap has been applied the result is a draw, bets will be refunded. .OVER/UNDER
Predict if the points scored by both teams, including goals (1 goal=3points) will be over or under a given number.HALF-TIME/FULL-TIME
Predict the outcome at the end of the 1st half and the full time result. Extra time does not count. If a game is abandoned, bets willbe void.
1ST HALF: MONEY LINE, SPREAD AND OVER/UNDER Bets will be settled on the first half result only. If a match is abandoned before half time, bets will be void. If a match is abandoned during the second half, then all first half bets are still valid. Last Revision: 26/07/16 (Version: #40)GOLF
GOLF
If the start of a round is delayed, or if play during a round is suspended, all pending wagers will remain valid for 48 hours. If the postponement lasts more than 48 hours, all pending wagers will be canceled and the monies refunded. Where a golfer withdraws before the start of a tournament then all bets on that participant will be declared void. Non-runner, no-bet. Bets stand once the player has teed off the first hole. OUTRIGHT BETTING/TOP NATIONALITY (TOP US/GB & IRE ETC.) All outright bets are settled on the player winning the trophy. The result of play-offs is taken into account.Dead-heat rules will apply and Outright markets may be subject to Rule 4 (Deduction). All bets stand except for those placed on participants not competingin the first round.
Official tour site results at the time of trophy presentation are used for settlement purposes (subsequent disqualification after this timedoes not count).
Competition champion and placings will be determined by the official rules of the respective governing body. In the event of a change to or decrease in the booked number of rounds or openings played in the competition, wagers set on this market willstand.
If a competition is diminished to less than the planned number of rounds, all bets placed after the last shot of the previous completedround will be void.
For Top Nationality betting, the winners will be settled in the same way as outright bets, subject to both Dead-heat and Rule 4 deductions, with only the players quoted counting for settlement purposes. Same rules also apply to Top Nationality bets where we offer the winner market after a specific round of a tournament. The four ‘Majors’, namely the US Masters, USPGA, US Open and British Open Championships. Pre-Tournament Outright Winner bets will stand so long as the event is completed in the calendar year, otherwise they will be void.FIRST ROUND WINNER
The winner will be the player achieving the highest placing at the endof the first round.
WINNER WITHOUT THE FAVOURITE/NOMINATED PLAYERS Who will win the market without selected players. Dead-heat rulesapply.
END OF ROUND LEADER
The player with the leading score at the end of the specified round will be deemed the winner. Dead-heat rules apply. TOP 4, 5, 6, 10, 20 FINISH A Player to finish within the Top 4, Top 5, Top 6, Top 10 or Top 20 of a specific tournament. Dead heat rules apply. Same rules also apply for top finishes after a specific round of a tournament. SEASONAL MONEY LISTS (RACE TO DUBAI, PGA TOUR ETC. ) Bets placed on money lists such as the Race to Dubai & PGA Money List are to predict which golfer tops the official money list at the end of the European season for the Race to Dubai and the American season for the PGA Tour Money List. For the US Seniors Tour it is the PGA Champions Tour money list and for the US Women’s main tour it is the LPGA Tour money list. Bets will be determined by the overall winner following the last relevant tournament and will not be affected by any subsequent enquiries or alterations. Does not include FedEx Cup Winner Bonus.MONEY LINE
If an individual match-up ends in a tie then bets will be void.18 HOLE MATCH- UPS
Bets stand once the players have teed off the first hole. If a round is abandoned, then bets on that round are void. The winner will be the player with the lowest score over 18 holes ( or highest points total for Tournaments using the Stableford Scoringsystem ).
If an individual match-up ends in a tie then bets will be void. Play-offs do not count. 18 HOLE 2 AND 3 BALL BETTING Bets stand once the players have teed off the first hole. If a round is abandoned then bets on that round are void. In the event that pairings or groups change, then all bets will bemade void.
The winner will be the player with the lowest score over 18 holes. For tournament using the Stableford scoring system the highest points scorer during the round is the winner. Play-offs do not countIn 2 ball betting, where a price is not offered for the tie then bets will be void in the event of a tie. In 3 ball betting dead heat rules will apply. For Hole winner markets, bets stand once all nominated players tee off the designated hole. For a player to win the hole, he must score a lower score than every other player on that specified hole. If a player withdraws during the hole, then bets on the withdrawn player will be settled as a loser. Bets are settled once the players leavethe green.
For Hole group betting, bets are settled based on the score over a specified group of holes. For a player to win the group of holes, he must score a lower score than every other player on the specified holes. Bets will be void if one of the players does not tee off on the first of the specified holes. If a player withdraws during the specified group of holes, then bets on that player will be settled asa loser.
54, 72 & 90 TOURNAMENT HOLE MATCH-UPS Bets stand once the players have teed off the first hole. Whichever player completes the most holes is deemed the winner. If both players complete the same amount of holes the player with the lowest score is deemed the winner. If the scheduled number of rounds is reduced by bad weather, bets will be settled so long as there is a deemed tournament winner and a minimum of 36 holes played. The winner will be the player leading after the last completed official round. If a player is disqualified or withdraws after starting, either prior to the completion of two rounds or after both players have made the cut, then the other player is deemed the winner. If a player is disqualified during either the 3rd or 4th rounds, when the other player in the match bet has already missed the cut, then the disqualified player is deemed the winner. If an individual match-up ends in a tie then bets will be void. For match betting where a price for the tie is offered and the match is tied, bets on either player will be lost. Play-off is taken into account.DEAD-HEAT RULES
If 2 or more selections finish in the same position, the stake will be divided proportionally.EXAMPLE:
The final positions in golf are the following: 1st position: Player A 2nd position: Player B 3rd position: Player C 3rd position: Player D 3rd position: Player E 6th Position: Player F 6th Position: Player G Let’s say you bet on Player E (e/w ¼ 1-2-3) 3rd position is shared by 3 players – Player E shares 3rd position with 2 other players - so the payment will be 1/3 stake X e/w odds Let’s say you bet on Player E (e/w ¼ 1-2-3-4) Positions 3 and 4 are shared by 3 players. 3rd and 4th (not really 4th position since there are 3 players in 3rd position) positions are shared by 3 players – that means 2 positions pay, out of the 3 players who reached those positions: 2/3 stake X e/wodds.
Note – Dead-heat rules apply to the stake and not to the odds TOURNAMENT GROUP BETTING Which player will achieve the highest placing at the end of the tournament from the group of named players. Players are grouped together for betting purposes. If a player in the group withdraws before the tournament begins the market will be void. Dead-heat Rules Apply. At least 36 holes must be completed.TOURNAMENT TRIOS
As above but with 3 golfers grouped together.5/6 SHOOTERS
Predict which of the 5 or 6 players in a group will win the round. Dead-heat rules apply. Rule 4 (Deductions) may apply in the event of anon-runner.
TO MAKE/MISS THE CUT The first official cut will be used to settle this market. Any subsequent cut will be irrelevant. Any player who withdraws or is disqualified prior to the first cut will be deemed to have missed the cut. Bets are resulted from the Official tournament website. TOURNAMENT HOLE IN ONE? Whether a hole in one will be scored during the tournament. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournament website.ROUND HOLE-IN-ONE
Will a hole-in-one be scored during a particular round of tournament? Bets will stand as long as the particular round is completed. Bets are resulted from the Official tournament website. HOLE-IN-ONE ON SPECIFIC HOLE IN TOURNAMENT Will a hole-in-one be scored on a particular hole during the tournament. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournamentwebsite.
HOLE-IN-ONE ON HOLE X IN ROUND X Will a hole-in-one be scored on a specific hole during a particular round of the tournament? Bets will stand as long as the particular round is completed. Bets are resulted from the Official tournamentwebsite.
TOTAL PLAYERS UNDER PAR How many players will finish the tournament with an overall score under par. Bets are resulted from the Official tournament website. WILL THERE BE A PLAY OFF? Will there be a play off hole(s) to decide the tournament winner. Bets are resulted from the Official tournament website. WINNING NATIONALITY/REGION OF THE WINNER To predict the nationality of the player who won the tournament. Bets are resulted from the Official tournament website.FIRST TIME WINNER?
Will the tournament be won by a player who has never won the specific tournament before. Bets are resulted from the Official tournamentwebsite.
TOURNAMENT WINNING MARGIN How many shots will the winning player win the specified tournament by. i.e. How many strokes between the winner and second place. Bets are resulted from the Official tournament website. Bets will stand so long as a minimum of 36 holes are played. TOURNAMENT WIRE TO WIRE WINNER? To predict the winner of the tournament to be the tournament leader at the end of each specified round from round one to round four. Bets are resulted from the Official tournament website. TOURNAMENT WINNING SCORE To predict what the tournament winner’s winning score is at the end of the tournament. Settlement will be upon the completion of 72 holes otherwise bets are void. Bets are resulted from the Officialtournament website.
TOURNAMENT HIGHEST ROUND SCORE Predict the highest individual round score carded by a player during the tournament. Bets are resulted from the Official tournament website. Where markets contain a specific list of players to shoot the highest tournament round score, Dead-Heat rules will apply. LOWEST TOURNAMENT ROUND SCORE Predict the lowest individual round score carded by a player during the tournament. Bets are resulted from the Official tournament website. Where markets contain a specific list of players to shoot the lowest tournament round score, Dead-Heat rules will apply. WILL THERE BE A ALBATROSS? Will an Albatross be scored during the tournament? An Albatross is a score of 3 under par on any particular hole. Bets will stand as long as a minimum of 36 holes of a tournament are played. Bets are resulted from the Official tournament website. SCORE CUT IS MADE AT At what score to par will the tournament cut be made at. The first official cut will be used to settle this market. Any subsequent cut will be irrelevant. Bets are resulted from the Official tournamentwebsite.
DOUBLE CHANCE/TRIPLE CHANCE Betting on whether one of the two/three named players will win the tournament In the event of one or more of the selections being a non-runner bets will be void. STRAIGHT/DUAL FORECAST For straight forecasts, players must come 1st and 2nd in the specified order, and in Dual forecasts players must come 1st or 2nd in either order. Both players must tee off for bets to stand; otherwise bets will be void. In the event of a tie for second place, Dead heat ruleswill apply.
GROUP BETTING
Which player will achieve the highest placing at the end of the tournament from the group of named players. Players are grouped together for betting purposes. If a player in the group pulls out before the tournament begins the market will be void. Dead-heat RulesApply.
TOP PLAYERS – TOP LEFT HANDER/SENIOR/DEBUTANT/FORMER WINNER/QUALIFIER ETC. Which left-handed/Senior golfer etc. will finish highest in the tournament in the above various categories. Dead Heat rules apply and Rule 4 (Deduction). Settled according to the Official tournamentwebsite.
PLAYER ROUND SCORES
What score will a player shoot for a given round. Void If there is a change in Par to the course. Player must complete the whole round forbets to stand.
ROUND HANDICAP
The handicap is applied to the specified players’ Round Scores, with the lowest score being the winner. e.g. Player A + 0.5 scores 70, Player B - 0.5 scores 70, Player B is settled as the winner once the handicap has been applied.PLAYER HOLE SCORES
What score will a player shoot on a given hole. Void If there is a change in Par of the hole. If a player withdraws before teeing off on a given hole, bets on that hole will be void. If a player withdraws having started a hole, bets will be settled as ‘Over Par’. PLAYER HOLE GROUP SCORES What score will a player shoot on a given group of holes. Void If there is a change in Par of the hole(s). If a player withdraws before teeing off on a given group of holes or doesn’t complete the specified number of holes in the group, bets on that hole group willbe void.
ANY PLAYER UNDER/OVER PAR ON HOLE IN 3 BALL Will any player in the group shoot under or over par on a certain hole. If a player withdraws having teed off on a certain hole, their score will be treated as ‘Over par’. If any of the players don’t tee off, bets are void. PLAYER BOGEY FREE ROUND Will a player score zero bogeys during his round. If a player withdraws before the round is complete, then if he has already scored a bogey the bet will be deemed a loser. If the player withdraws before completing the round without having scored a bogey then bets will bevoid.
HOLE WINNER/HOLE GROUP WINNER Which player will shoot the lowest score on the selected hole(s). Bets stand once all nominated players tee-off the designated hole(s). So, if a player starts then withdraws during the specified group of holes, then bets on that player will be settled as a loser. In markets involving just 2 players, if both players shoot the same score then bets will be void unless tie was offered as a selection. In markets involving 3 players, if two players tie on the lowest score of the three, then Dead-Heat rules will apply for the two tied players and bets on the other player will be settled as losers.TO FINISH LAST
Which player will finish last. Players must fully complete the official number of holes in the event. Any player who withdraws or gets disqualified in the event, then bets on those players will be deemed as losing bets. Dead-heat rules apply. Settled using official tournament leaderboard.FINISHING POSITION
What position will the player finish in the tournament. Players must complete the official number of holes in the event. If any player withdraws or is disqualified from the event, then bets on those players will be deemed as losing bets. In the event of a tie for a finishing position, the tied finishing position will count, so a player finishing 5th with 3 others is still deemed to have finished 5th. Dead-heat rules apply. Settled using official tournamentleaderboard.
GOLF SPECIALS
TOTAL MAJORS WON/TO WIN A MAJOR How many of the four major men’s golf tournaments will a player win in the calendar year/will a player win any one of the four majors in that year, Yes/No. The majors are the US Masters, USPGA, US Open and British Open. A player must play all four majors for bets to stand. LONG TERM MAJORS MARKETS * Majors Match Bets – Example. Which of the two players will win the most majors by the end of the calendar year 2025 say. If the match-up ends in a tie then bets will be void. * Which Player will win a Major first Match Bet – Example. Which player will be the first to win a Major before 2025. Bets will be void if neither player wins by the end of 2025. * Race to X Majors – Example. Which player will be the first to win 5 Majors by end of 2025. If no-one manages to reach 5 Majors won,bets will be void.
Player to win a Major by year X – Example. Will a player win a majorby 2025? Yes or No.
ENHANCED WIN
This refers to enhanced win only prices on outright betting markets.Match play markets:
MATCH HANDICAP
The handicap is applied to the specified Player/Team's match scores, with the Player/Team winning the most holes being the winner. e.g. Player A/Team A + 0.5 holes, Player B/Team B - 0.5 holes. If the match is level, Player A/Team A is settled as the winner once the handicaphas been applied.
HOLE 18 TO BE PLAYED Will hole 18 be played during the match (or hole 36 for 36 hole matches etc. ). i.e. Will the match reach the last possible designated hole to be played. Bets void if the number of holes/rounds arereduced.
MOST BIRDIES IN THE MATCH Who will make the most birdies in the match? In the result of a draw bets will be void unless the tie is offered. TO LEAD THE MATCH FIRST Who will take the lead first in the match? Bets void if no-one takes the lead during the match.PAR 3/4/5 WINNER
Who will score better/win the most holes on a specific par hole. Who will score better on just the par 3 holes for example. Bets stand so long as match is completed. WILL PLAYER HIT THE FAIRWAY IN REGULATION ON HOLE X? Will a player find the fairway with his first tee shot? Official website stats will be used to determine the result. WILL PLAYER HIT THE GREEN IN REGULATION ON HOLE X? Will a player hit the green in the regulated number of shots for the hole? 1 shot for par 3's, 2 shots for par 4's and 3 shots (or two shots if specified) for par 5's. Official website stats will be used to determine the result. WHO'S BALL WILL FINISH CLOSEST TO THE PIN ON HOLE X? Who's ball will finish nearest to the pin/hole in regulation shots for the hole. 1 shot for par 3 holes, 2 shots for par 4's etc. At least one ball must be on the green in the regulated number of shots for the par of the hole to count, otherwise bets are void. Official website stats will be used to determine the result. HOW CLOSE TO THE PIN WILL THE BALL FINISH ON HOLE X? How close to the pin/hole will the ball finish after regulation shots. Balls must finish on the green to count, otherwise bets are void. Official website stats will be used to determine the result. WHO WILL HAVE THE LONGEST DRIVE ON HOLE X? Who will have the longest drive/tee shot for the hole. Balls must finish in the fairway to count. Bets void if no balls finish on the fairway. Official website stats will be used to determine the result. WILL PLAYER HIT THE BALL OUT OF BOUNDS FROM HIS TEE SHOT ON HOLE X? Will a player hit the ball out of the course boundaries with his tee shot? Official website stats will be used to determine the result. WILL PLAYER HIT THE BALL IN THE WATER FROM HIS TEE SHOT ON HOLE X? Will a player's ball finish in the water hazard from his tee shot? Official website stats will be used to determine the result.SKINS MATCHES
Each player/team tees off in turn and play continues until each player finishes the hole. The player/team with the lowest score on the hole wins the Skin for that hole. The Skin is a set number of points or a monetary value for the hole. If the hole is tied then the Skin is rolled over to the next hole. Example, holes 1 & 2 are tied, but hole 3 is then won, the wining team wins 3 Skins. Once a hole is won the next hole is played for one Skin again. Dead-heat rules apply. If a play-off is required, that will be used for settlement purposes. RYDER/PRESIDENTS/SOLHEIM CUP AND ANY OTHER INTERNATIONAL MATCHPLAYMARKETS
All markets, including Outright, Draw No Bet, Handicap(s), Top Points Scorer and Correct Score, Format Correct Score, Total Point Markets, will be settled on official result unless otherwise stated. In the Presidents Cup, To Lift Trophy (without the Tie option), dead-heat rules will apply. If a match does not start (e.g. player injured or disqualified before the start of a match) then all bets on that match will be void. Uncompleted single hole bets will be void. WINNING MATCH MARGIN By how many holes (or strokes in stroke play format matches) will a player/team win the match. For 36 hole matches, bets will be void if the number of rounds are reduced. For 18 hole matches, if a match finishes before the completion of the stated number of holes, bets will be settled on the official result. Bets will be void if a player withdraws at a point in the match where the result is still to be determined. e.g. The number of holes remaining is greater than or equal to the score at the time of withdrawal. For stroke play matches, matches will be void if a player withdraws or 18 holes are notcompleted.
LAST HOLE PLAYED
At what hole in the round will the match end. For 36 hole matches, bets will be void if the number of rounds are reduced. Bets will be void if a player withdraws at a point in the match where the result is still to be determined. For 18 hole matches, if a player withdraws after the 16th hole when the match is tied or after the 17th when a player leads by 1, then the Last Hole played is settled as Hole 18, since any natural conclusion to the match would require the 18th holeto be played.
TO LEAD AFTER HOLE X Which player/team will lead the match round after a certain hole. For 36 hole matches, bets will be void if the number of rounds are reduced. Bets will be void if the players are tied after a given hole unless the tie is an option. Bets will be void if a player withdraws at a point where the result is still to be determined.36 HOLE MATCH
Which player/team will win the most holes. Matches will be void if a tie unless extra play-off holes are played to deem a winner. If the match is reduced due to adverse weather, bets will stand so long as there is a deemed and minimum of 18 holes are completed. If a player is disqualified or withdraws after starting prior to the completion of two rounds then the other player is deemed the winner. If a price is offered for the tie, in the event of a tie bets on either player towin will be lost.
SINGLES MATCHES
If an individual match-up ends in a tie then bets will be void. For team match play events, bets on the winner of any singles match will be void if that match does not reach its natural conclusion. A singles match will be deemed not to have reached its natural conclusion if, for example, the applicable players agree to a half because the overall team contest has already been determined. Uncompleted single hole bets will be void in this scenario also. FOURBALLS/FOURSOMES/GREENSOMES/SCRAMBLE Bets stand once both pairings have teed off the first hole. For all other bets involving groups of more than 3 players together over 18 holes (e.g. 4-ball, 5-ball, etc.) Dead-heat rules apply. Non-runner - no-bet. Deductions in line with Rule 4 (Deductions) will apply. Please note in these formats any scoring markets in the match such as an individually named player to score an Eagle, Hole-in-One etc. the scores count only when individual player plays his own ball throughout the entirety of the hole as in the Fourball format. Alternate shot formats do not count for scoring markets unless specifically stated. TOURNAMENT CORRECT SCORE What will final match score be for the number of matches won by each team. E.g. Ryder Cup 14-14, Europe 15-13, USA 16-12. All scheduled matches must be completed in full for bets to stand regardless if matches are carried over. DAY/SESSION CORRECT SCORE Settlement will be based on score after scheduled number of matches in the specified format regardless if matches are carried over. DAY/SESSION WINNER MARKETS Settlement will be based on score after scheduled number of matches regardless if matches are carried over. TOP TOURNAMENT POINTS SCORER/TOP NATIONALITY POINTS SCORER MARKETS/ TOP TEAM/TOP ROOKIE/TOP WILDCARD (OR TOP CAPTAIN’S PICK) MARKETS Markets will be settled on the whole tournament. Dead-heat rules apply. Bets will stand once the player has teed-off. TEAM TO SCORE 1ST FULL POINT The settled winner will be the first team to win a scheduled match and as a result acquire a full point. In the event of every scheduled match ending in a tie, bets will be void. PLAYER TO HOLE WINNING TOURNAMENT PUTT Settlement will be based on the player who gains the winning half or full point which gets their team to 14.5 points. In the event of a 14-14 tie, bets will be void (including the player who holes the putt to retain the Trophy). WINNER 72 HOLE PERFORMANCE What score will the winner of the tournament shoot on the last hole? Under Par, Par or Over Par. If the tournament is reduced to 54 or 36 holes the last hole score of the player will count so long as there is an official result. Bets are resulted from the official tournamentwebsite.
WINNER TO COME FROM THE ROUND 4 FINAL PAIRING Will the winner of the tournament be in the last pairing that tees off in Round 4? This is the leading group by scores going into the final round. Bets are resulted from the official tournament website. END OF ROUND X LEADER TO WIN THE TOURNAMENT Will the player who is top of the leader board after Round X go on to win the Tournament? Bets are resulted from the official tournamentwebsite.
Last Revision: 27 August 2020 (Version: #44)GREYHOUNDS
GREYHOUNDS
Bets on Greyhound Racing are accepted for all BAGS (Bookmakers Afternoon Greyhound Service) Meetings, BEGS (Bookmakers Evening Greyhound Service) Meetings, races covered live on terrestrial TV or Sky Sports and selected other meetings in the UK and Ireland that are covered by a full service on SIS and where we specifically advertise acceptance or where betting opportunities are available on the site. Bets are settled on the official result called by the judge and any subsequent amendments will be ignored for settlement purposes. Unless a show, early or ante post price is either offered or requested, all bets on greyhound racing will be settled at starting price returns. The starting price (SP) is the price available at the 'off' of a race. Where a 10Bet SP or an industry SP is returned, this will take precedence over any other declared SP and will be used to settle bets where a no show, early or ante post price is requested. Where no SP is returned and no show, early or ante post price is requested, settlement will be based on the final show of betting transmitted by SIS. Where no betting shows are transmitted, greyhoundbets will be void.
We cannot be held responsible for any errors or omissions in respect of accuracy in publishing or issuing of prices or information, despite every effort being made to ensure total accuracy. We reserve the right to correct these errors.EACH WAY
Bets are accepted on win or each way. Using the each way checkbox will double the unit stake placed on the winner selection. It will contain one bet on the Winner and another bet on the Place. Terms will be written in the header of the event eg. E/W 1/4 1-2NUMBER OF RUNNERS
NOT HANDICAP RACE
2 - 4
Win Only
5 - 7
odds for Place 1, 28
1/5 odds for place 1, 2, 3 The each way terms shown above are determined by the number of runners at the start of a race, not by when the bet was placed. If you place an each way bet for a race that is win only, the total stake will be invested in a win. For the purpose of settlement, each way doubles, trebles etc. are settled as two distinct bets, i.e. win on ‘to win’ and place on ‘to place’. Each way bets are not accepted on unnamed favourites.DEAD HEATS
When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. The remainder of the stake is lost. Where an each-way bet involves a dead heat winner, the win part of the bet will be settled as above, and the place part will be settled in full, in accordance with the relevant place terms. Should the dead heat involve placed selections and results in more than the allocated number of places, then the stakes will be divided as before, and settled to the full place terms.ANTE POST
Standard Ante Post rules apply.SHOW/EARLY PRICES
Show prices are the current prices on offer at the course during the period before a race. Early prices are special prices compiled by 10Bet and are usually offered up until 15 minutes before the off of a race. Prices are subject to fluctuation. If you want a bet at show/early price you must request it at the time of placing your bet. In the case of a non-runner, any bets at show prices or early prices will be settled at the starting price.RE-RUNS
Where a race has been declared a no-race and is re-run, all bets will stand for the greyhounds that take part in the re-run. The prices returned on the re-run will govern the settlement. Show/Early prices will stand for a re-run unless there is a non-runner, in which case all bets will be settled at the SP. A re-run greyhound race is taken in the order in which it was originally placed in the programme, irrespective of the time at which it was re-run. Where a race has been declared a no-race and is not re-run, all bets for that race will be made void and will not count for any additional race.FORECASTS
A Straight Forecast is a bet where you name two selections to finish 1st and 2nd in the correct order in a specified event. A Reverse Forecast is a bet where you name two selections to finish 1st and 2nd in any order in a specified event. A Combination Forecast is a bet where you choose three or more selections, with any of these to finish 1st and 2nd in a specifiedevent.
Any winning Forecast is paid according to the official Computer Forecast return, which is declared to a £/€/$1 stake. Forecasts will be accepted only in races of three or more runners and will be settled in accordance with the officially declared SP Computer Forecast Dividend. In races with fewer than three runners, the forecast bet will be declared void. If one of the selections becomes a non-runner in a forecast bet, the total stake will be placed on the other remaining selection as a win single bet at the SP. In a Combination Forecast, where a selection becomes a non-runner, the total stake of the bet will be divided equally between the possible forecast combinations, with the remaining selections and the forecasts, including the non-runner, becoming singles. In the event of a dead heat, separate dividends will be declared for all the runners involved in the dead heat and forecast. Unnamed favourites are not accepted for forecast betting. Forecasts are accepted for singles only.TRAP CHALLENGE
We may provide fixed odds betting on which trap will win the most races at either one greyhound meeting or two meetings combined. In the event of a Dead Heat each dog is awarded ½ win. If all races are not completed or there are any vacant traps then all bets will stand. Dead Heat rules apply for settlement purposes.TRICASTS
A Tricast is a bet where you name the first three selections to finish first, second and third in the correct order in a specified race, in races where a Computer Forecast Dividend is declared. If a tricast is accepted on a race in which no tricast is declared then the bet will be settled as a forecast on the first two nominatedselections.
A Combination Tricast is a bet where you name three selections to finish first, second and third in any order. Any winning Tricast is paid out according to the official Computer Tricast return which is declared to a £/€/$1 stake. Tricasts are offered on all races with 4 or more runners. If one of the selections in a tricast bet becomes a non-runner, the bet will be settled as a forecast on the remaining selections in the order they were selected. If two of the selections in a tricast become non-runners, the bet will be settled as a win single on the remainingrunner.
In the event of two or more runners dead-heating for first, second or third place, separate dividends will be declared and paid for each qualifying tricast. In fixed price tricasts, the full odds will be paid with the stake being split according to the number of runnerswhich dead-heat.
Unnamed favourites are not accepted for tricast betting. Tricasts are accepted for singles only.FAVOURITES
Bets on the Favourite are accepted win-only at the starting price. Early prices or board prices cannot be taken on unnamed favourites. The favourite is the greyhound quoted at the shortest odds in the official starting prices. Where you nominate the favourite and two or more runners start at the same odds and these odds are shorter than those quoted against any other, then these two are equal first favourites and equal secondfavourites.
If two or more co-favourites are selected, the stake will be divided equally between them and paid at full odds. Last Revision: 25 March 2020 (Version: #49)HANDBALL
HANDBALL
All bets will be settled based on the score at the end of regulation time, excluding overtime (if played), unless otherwise stated. All games must start on the scheduled date (local time) for bets tohave action.
All games are based on the result at the end of a 60-minute scheduled play unless otherwise stated. If the scheduled 60 minutes are not played, then bets will be void, unless otherwise stated. An exception is made for games in which a mercy rule is used: the result at the time of the mercy rule call will be used for settlement purposes. If a match is postponed or abandoned for any reason, all bets will be void, unless re-arranged and played on the same day or stated otherwise in the rules. An exception is made if incorrect kick off time is announced on our website. The statistics provided by the official website of the relevant competition or fixture will be used for settlement purposes. In case statistics are not available on the official website or there is significant evidence that the official website is incorrect, we will use an independent source to settle bets. In the absence of consistent, independent evidence or in the presence of significant conflicting evidence, bets will be settled based on ourown statistics.
LIVE-BETTING
If the event is not completed, then all bets will be void, unless otherwise stated or the outcome has already been determined.1X2
Bets are made by selecting a Home Win, a Draw or an Away win:1 – Home Win
X – Draw
2 – Away Win
HANDICAP
Predict the winner, applying the given handicap.OVER/UNDER
Predict if the total number of goals scored by both teams will be over or under a given number. If the game is abandoned then all bets will be void, unless the outcome has already been determined.ALTERNATIVE HC
Predict the winner, applying the given alternative handicap.ALTERNATIVE GOALS
Predict if the total number of goals scored by both teams will be over or under a given alternative number. If the game is abandoned then all bets will be void, unless the outcome has already been determined.1ST HALF
Bets (1X2, HANDICAP AND OVER/UNDER) are settled on the first halfresult only.
If the 1st half is not completed then all bets are void, unless the outcome has already been determined.2ND HALF
Bets (1X2, HANDICAP AND OVER/UNDER) are settled on the second halfresult only.
If the 2nd half is not completed then all bets are void, unless the outcome has already been determined. ALTERNATIVE 1ST HALF HC Predict the 1st half winner, applying the given alternative handicap. ALTERNATIVE 1ST HALF GOALS Predict if the total number of goals scored in the 1st Half by both teams will be over or under a given alternative line. FIRST TEAM TO SCORE/ LAST TEAM TO SCORE Predict which team will score the first/last goal in the match. Own goals count towards the team credited with the goal. If a game is abandoned after a goal is scored, then all bets on First team to score will stand, while bets on Last team to score will be void.ODD/EVEN
A prediction of whether the total number of accumulated goals by both teams will add up to an odd or even number.DOUBLE CHANCE
A Double Chance bet allows you to cover two of the three possible outcomes with one bet. The following options are available: 1 or X - if the result is either a home win or a draw, then bets on this option are winners. X or 2 - if the result is either a draw or an away win, then bets on this option are winners. 1 or 2 - if the result is either a home or an away win, then bets on this option are winners.HALFTIME/FULLTIME
Predict the result of a match at halftime and at the end of regular time. If a game is abandoned, bets will be void. Example: If you choose 1/X, you bet on the home team to lead in the first half and the match to end in a draw. Extra time doesn’t count.RACE TO X GOALS
Predict which team will be the first to reach X goals. If the game is abandoned then all bets will be void, unless the outcome has already been determined. Includes Neither. HIGHEST SCORING HALF Predict in which half most goals will be scored. Includes Draw.TOTAL TEAM GOALS
"Total team goals" is similar to Over/Under Wager. Win/loss is determined by the goals accumulated by a named team.TEAM ODD/EVEN
Predict whether a team’s total number of accumulated goals in a match will be an odd or an even number. If the game is abandoned then all bets will be void, unless the outcome has already been determined. TEAM WITH HIGHEST SCORING HALF Predict which team will score the most goals in any (either 1st or 2nd) Half of the game. Includes Draw.WINNING MARGIN
Predict by how many goals the winning team will win the game. IncludesTie.
TRIBET FT/TRIBET 1ST HALF Predict which of the two Teams will win with goals margin as follows: - for FT - by 3 or more goals or any other result; - for 1st Half - by 2 or more goals or any other result HALFTIME/FULLTIME ALTERNATIVE Predict the result of a match at halftime and at the end of regular time. Selections are based on winning ones only without the tie options plus any other as additional selection. If a game is abandoned, bets will be voidTO QUALIFY
Should a team be disqualified from the tournament prior to the match, and a bye is awarded, then all qualification bets will be void.FINISHING POSITION
Predict which team will be ahead in the final standings of thetournament.
If one or more teams fail to start the tournament, all bets are considered void and stakes will be refunded.GROUP WINNER
Predict the team to win the group. Bets will be settled on the finalGroup positions.
TOP GOALSCORER / TOP TEAM GOALSCORER Goals scored in regular time (60 minutes) and extra-time count for settlement purposes. However, penalty shootout goals do not count. Dead-heat rules apply. If a player takes part in the tournament, all bets will have action.OUTRIGHT/WINNER
Predict the winner of the relevant competition. Bets are settled on the final league position, after play offs (if played), unlessotherwise stated.
Last Revision: 20 November 2020 (Version: #43)ICE HOCKEY
ICE HOCKEY
All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrectstart time.
If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void. Games must run for a minimum of 55 minutes for action. If a game is suspended before 55 complete minutes are played, all bets on the outcome of the game are refunded unless otherwise stated, except for bets on any markets that have been unconditionally determined. All markets, both pre-live and live betting, have the settlement period for the game specified inside brackets, clarifying whether overtime is included in that market. Please refer to the naming as follows: and . The only exceptions are "FT ML, HC and OU - see pre-live and live sections for full details. Statistics provided by the official website of the relevant competition will be used to settle wagers. In the absence of an official website, or when significant conflicting evidence is present, bets will be settled based on an official score provider.PRE-LIVE BETTING
Pre-Live betting will be settled according to the final score including overtime (and penalty shootout if needed) or excluding overtime, depending on the terms of the specific bet market. The results of matches decided by a penalty shootout will include the entire penalty shootout as one goal for the winning team. Friendly and friendly international live matches will be settled based on regulation score unless otherwise stated. In PRE-LIVE BETTING the following bet types will be settled EXCLUDINGovertime:
Periods – All Periods bet types (1st, 2nd, 3rd) are settledExcluding Overtime
FT Winner (3 Way Moneyline)FT Puck Line
FT OU
3 Way Total Goals OUDraw No Bet
Exact Score
Race To Goals (2,3,4,5)Time Of 1st Goal
Double Chance
Number Of Goals
Number Of Team GoalsBoth Teams To Score
Highest Scoring Period3 Way Handicap
To Win To Nil
Method Of Winning
First To Score
Last To Score
Winning Margin
1st Period/Full Time Asian Lines - Handicap & OU In NHL League for PRE-LIVE BETTING the following bet types will be settled INCLUDING overtime: FT Winner (2 Way Moneyline)FT Puck Line
FT OU
Exact Score
Odd/Even
Winning Margin
LIVE BETTING
Live betting will be settled according to the final score _including overtime_ (and penalty shootout if needed) unless specified as excluding overtime (see markets below). The results of matches decided by a penalty shootout will include the penalty shootout as one goal for the winning team. Friendly, Friendly International and Champions League (play-off phase) live matches will be settled based on regulation score unlessotherwise stated.
The following bet types will be settled EXCLUDING overtime: 3 Way Moneyline (Regular Time Winner)3 Way Handicap
3 Way Total Goals OU Asian Lines – Handicap & OUDraw No Bet
Double Chance
Next Goal
First to Score
Last to Score
Both Teams To Score
Number of Goals
Number of Team Goals Exact Score (with draw)Odd/Even
Race To Goals
Overtime
Periods – All Periods bet types (1st, 2nd, 3rd) Team To Win Most Periods Team To Win All 3 Periods Race To Goals (2,3,4,5) Both Teams To Score At Least 2 Goals (3 Goals)To Win To Nil
Winning Margin
Live Betting
The following bet types will be settled INCLUDING overtime for all icehockey leagues:
Handicap FT (2 Way)
When Will Game End
Exact Score (without draw)Winning Margin
Odd/Even
Total Team Goals (2 Way)Total Goals (2 Way)
2 Way Money Line
2 Way Handicap
2 Way Over/Under
NHL
NHL bets (pre-match and live) include overtime and penalty shootouts unless specifically stated otherwise. If a game is decided by a penalty shootout, one goal will be added to the winning team’s score and the game total. NHL regular time and pre-season match bets are settled on the score at the end of regulation time. The following NHL bet types will be settled according to regulationtime:
Regular Time Winner (3 Way Moneyline) Asian Lines – Handicap & OU Puck Line (Handicap) (3 Way)Double chance
First To Score
Last To Score
Draw No Bet
Number Of Team GoalsNumber Of Goals
Highest Scoring PeriodNext Goal
To Win Most Periods
1st To 3 Goals
Total Shots on Goal
Asian Lines - Handicap & OU1ST/2ND/3RD PERIOD
Bets settled on the first/second/third period result only. The 3rd period excludes overtime. The relevant period must be completed for bets to have action. If a match is abandoned during the second period, all first period bets are still valid. If a match is abandoned during the third period, all first/second period bets are still valid.2W ML
Predict the winner of the match including overtime and penaltiesSPREAD
Predict the spread between both teams at the final score. Spread bets on pre live games (exclude NHL) will be settling with theregulation result.
Spread bets on live events will be settling with the overtime/penaltyshootout result.
Examples:
+0.5 You win if your team draws or wins the match. -0.5 You win if your team wins the match.OVER/UNDER
Predict the total goals achieved in a match. Over/Under bets on pre live games (exclude NHL) will be settling with the regulation result. Over/Under bets on live events will be settling with the overtime/penalty shootout result.Examples:
Over 2 Bets win if there are three or more goals scored in the match. If there are two goals exactly, the stake is returned. Bets lose if there is 0 or 1 goal scored in the match. Over 2.5 Bets win if there are three or more goals scored in the match. Bets lose if there are 0, 1 or 2 goals scored in the match. Under 2.5 Bets win if there are 0, 1 or 2 goals scored in the match. Bets lose if there are three or more goals scored in the match.TOTAL GOALS
Predict the total goals achieved in the match. Over 2.5 - The bet will be a winner if there are 3 goals or more inthe match.
Under 2.5 - The bet will be a winner if there are no goals or less than 3 goals in the match.3 WAY HANDICAP
In a 3-Way Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Handicap (-1) - You win if your team wins the match with a goal difference of two or more. Tie: You win if the team with (-1) Handicap wins thematch with exactly one goal difference. Handicap (+1) - You win if your team draws or win thematch.
REGULAR TIME WINNER
Predict the winner after regular time only.ASIAN HC & OU
Asian markets are settled on the result after Regular Time. Live Asian Handicap bets are settled according to the score for the remainder of the game after the bet was placed. Goals scored before the bet was placed are not included.NUMBER OF GOALS
Bet on the total number of goals scored by the two teams within the official 60-minute play. Own goals are counted for betting purposes.TOTAL TEAM GOALS
Predict the total goals achieved by a named team. Over 0.5 - The bet will be a winner if the team scores 1 or more goals Under 0.5 - The bet will be a winner if the team doesn't score Over 1.5 - The bet will be a winner if the team scores 2 or more goals Under 1.5 - The bet will be a winner if the team scores 1 goal or less Own goals are counted for betting purposes. FIRST TO SCORE / LAST TO SCORE / NEXT GOAL Which team will score the first/last/next goal in a match. Own goals count to the team credited with the goal. If an Event is abandoned after a goal was scored then all bets on team of "First to score" will stand, "Last to score" will be void, team of "Next Goal" goal which has already been determined will stand and "Next Goal" which has not been determined will be void. If an Event is abandoned without any goal being scored, then all "First to score / Last to score" bets will be void.DRAW NO BET
Predict the winner team. In the event of a draw all bets are void and stakes are refunded.BOTH TEAMS TO SCORE
Yes = both teams to score. No = either team not to score. Bets stand if both teams have scored in the match irrespective of if the match is later abandoned.WINNING MARGIN
Predict the margin in which the winning team will win. Over time and penalty shootouts are included for this bet type for all leagues.TO QUALIFY
Should a team be disqualified from the tournament prior to the match, and a bye is awarded, all qualification/win the cup bets will be void. To qualify bets Include overtime/shootouts.TO WIN SERIES
Bets are void if the statutory number of games (according to the respective governing organizations) are not completed or are changed.HEAD 2 HEAD
If one or more contestants fail to start, all bets are considered void and stakes will be refunded. FIRST/LAST/ANYTIME GOALSCORER Predict if a player will score first/anytime goal in the match. Own goals are ignored for settlement purposes. If an own goal is scored, the previous or the next goal (if there are any) will be taken into consideration for settlement purposes. If only own goals are scored in the match, it will be considered a No Goalscorer result. For all leagues (including the NHL), bets are settled according to regular time only. Stakes on players not included in the match lineupwill be void.
If a match is abandoned after the first goal has already been scored, bets onFirst Goalscorer market and on Anytime Goalscorer market for players, who have already scored, will stand. All other bets placed on Anytime Goalscorer market will be void. If a match is abandoned before a first goal is scored, all bets willbe void.
ODD/EVEN
A prediction of whether the total number of accumulated goals in a match will add up to an odd or even number. Any match resulting in 0-0 will be settled as an even number of goals.EXACT SCORE
Predict the score at the end of regular time (except NHL). If an exact score occurs that is not an option in our offer, all betsare lost.
DOUBLE CHANCE
A Double Chance bet allows you to cover two of the three possible outcomes in a match with one bet. The following options are available: 1 or X - if the result is either a home win or a draw, bets on thisoption are winners.
X or 2 - if the result is either a draw or away win, bets on thisoption are winners.
1 or 2 - if the result is either a home win or an away win, bets on this option are winners. All bets are valid for regulation time in all leaguesTIME OF 1ST GOAL
If a match is abandoned after the first goal is scored, all betsstand.
If a match is abandoned before a goal is scored, all bets are void. If a match ends without a goal being scored, all bets are void. This Bet Type is settled excluding Overtime. As soon as a game starts, it is deemed to be in the first minute, so for example, a goal scored after 24 minutes and 16 seconds is settled as having been scored in the 25th minute.OVERTIME
Predict whether the game will go to overtime or notMOST GOALS
Predict in which period the most goals will be scored. If 2 or more periods have the same score, all bets will be void. Most goals excludes overtime (including NHL).1ST TO 3 GOALS
Predict which team will be the first to score 3 goals. Over time is included for this bet type for all leagues. All penalty shootouts will be considered as one goal. For example: if team A is the first team to score in a penalty shootouts when the regulation time is tied with 2:2, and team B won the penalty shootouts, then team B is the first team to score for this purpose.FINISHING POSITION
Predict which team will be ahead in final tournament position. If one or more teams fail to start the tournament, all bets are considered void and stakes will be refunded.SHOTS ON GOAL
Shots on Goal is similar to Handicap and Over/Under Wager. Win/loss is determined by the number of shots on target by both teams, then comparing with the handicap given before the game start.RELEGATION
If a team is removed from the league/tournament before theseason has started, all bets on that market will be void, and a new relegation book will be opened.WINNER
Bets settled on final league/tournament position include playoffs.GROUP WINNER
Bets settled on final Group position.SERIES SCORE
Bets are void if the statutory number of games (according to the respective governing organizations) are not completed or are changed.ELIMINATION STAGE
Predict in which stage of a tournament a team will be eliminated.PENALTY
Predict which penalty type will be first to be awarded. TEAM TO WIN ALL 3 PERIODS Predict if one of the two Teams will win all of the three Periods inthe match.
RACE TO GOALS (2,3,4,5) Predict which of the two Teams will reach the goals figure first. Neither Team added as an optional selection. BOTH TEAMS TO SCORE AT LEAST 2 GOALS (3 GOALS) Predict if both of the Teams will score 2 or more goals in the match.TO WIN TO NIL
Predict which of the two Teams will manage to win the match without conceding a goal in regular time. HIGHEST SCORING PERIOD Predict which of the three Periods will have most goals scored in it.METHOD OF WINNING
Predict what will be the winning method of the match – after: Regular Time, Overtime or Penalties 1ST PERIOD/FULL TIME Predict which of the two Teams will be winning at the end of the 1st Period and of Regular Time in one combined bet type.PLAYERS
If the relevant player doesn’t get any playing time in the match, bets on him will be void. Any stats achieved in overtime (if played) will be taken into account for settlement purposes. Win/Loss is determined by a comparison between the stats achieved by the named player and a pre-given number of stats. A settlement will be made according to the statistics provided by the official site of the Tournament in which the game is played. Last Revision: 20 November 2020 (Version #58)MMA/UFC
MMA/UFC
Bets will be settled on the official result announced at the end of the fight. Subsequent appeals/amendments do not affect settlement (unless the amendment was made due to human error when announcing theresult).
Fights ending in a “No Contest” will have all bets void and stakesreturned.
If a fighter withdraws or the referee stops the fight between rounds the fight will be deemed to have finished in the previous round. If an event is postponed, cancelled, either fighter is replaced or the number of rounds in a fight change then all bets will be void andstakes returned.
If the fight does not take place as scheduled and is not played on the same date (local time) all bets are void. Exceptions are 1) if we advertise an incorrect start time and 2) if we set up a fight using an expected date before the exact date is known. Once an official announcement is made regarding the fight date the fight will be corrected to the official date and will then be subject to normalrules.
WINNER
If the fight results in a draw all bets on the moneyline will be void and stakes returned unless the draw option was included in the offeredmarket.
METHOD OF VICTORY AND EXACT METHOD OF VICTORY If the fight is stopped due to an injury or disqualification either by the referee or the doctor then this will be considered a Technical Knockout (TKO) In the event of a Technical Decision all markets will be settled as a decision or points victory. In the event of a Technical Draw all markets will be settled as a draw. FIGHT TO GO THE DISTANCE If the bout ends in a Technical Draw (Draw decision prior to the end of the scheduled amount), then distance bets will stand. In the case of a No Contest then bets will be void. A Technical Submission will be settled as a submission. FIGHT TO GO THE DISTANCE Yes will only be settled a winner if the full amount of scheduled rounds have been completed.ROUND BETTING
In the event of a Technical Decision all markets will be settled as a decision or points victory. In the event of a Technical Draw all markets will be settled as a draw.TOTAL ROUNDS
For settlement purposes where a half round is stated then 2 minutes 30 seconds of the respective round will define the half to determine under or over. For example: Over 2 minutes and 30 seconds into the 2nd round will equal Over 1.5 rounds. In the event of a Technical Decision or Technical Draw the market will be settled by the point the fightwas stopped.
FIGHTER TO WIN BY FINISH To win by finish means to win by KO/TKO/Disqualification, submission or any other form of stoppage. Any decision made by the judges will not count as a finish.) Last Revision: 31 January 2020 (Version: #2)MOTOR RACING
MOTOR RACING & MOTORBIKES If a race or qualifier is postponed for any reason, all wagers will remain valid for 48 hours. FORMULA ONE RACING - RACE OUTRIGHT All race bets are settled on the official classification from the Federation Internationale de l'Automobile (FIA), the sports governing body, at the time of the podium presentation. CHAMPIONSHIP OUTRIGHT Wagers will be graded as per FIA classification immediately after the final race of the Season and will not be affected by any subsequent penalties or demotions.CONSTRUCTORS
Each participant is priced to be the top constructor over the Formula 1 season in accordance with Constructors Championship standings, and rules as specified by the FIA.FIRST RETIREMENT
Predict the driver or the car that will retire first. First Retirement bets will have action once the 1st formation lap starts. A winning bet is on the constructor or driver of the first car to retire. Should more than one car/driver retire on the same lap then dead-heat rules apply.FASTEST LAP
Predict the player who will make Fastest Lap. The official FIA result at the time of the podium presentation for therace will be used.
PODIUM POSITION
Predict the player who will finish in Top 3. The result for settlement is at the time of the podium presentation. Subsequent disqualifications and/or appeals will not affect bets.HEAD TO HEAD
Predict on which of Players will finish in a higher position. Both drivers must start the race for bets to be valid. Two drivers may be paired for betting purposes and prices offered on which of them will finish in a higher position in a specific race. In the event neither driver finishes the race, the driver completing more laps will be deemed the winner. If both drivers have completed the same number of full laps, bets will be void. NASCAR - OUTRIGHT RACE The Official NASCAR winner of the race shall be the winner of the race for wagering purposes; this includes all raceswhich are halted prematurely for any reason. Any drivers who do not qualify for the race will be deemed no action, i.e. all bets on such driver will be declared void.RALLY
All race bets are settled on the official classification as defined by the official race organizers and will not be affected by any subsequent enquiries. MOTORBIKES - CHAMPIONSHIP OUTRIGHT All-in compete or not. Bets will be determined by the number of points accumulated following the podium presentation of the final race of the season and will not be affected by any subsequent enquiries.RACE OUTRIGHT
Predict the player that will win the race.Non-Runner no-bet.
The podium positions will be used to determine the winner for bettingpurposes.
Subsequent disqualifications and/or appeals will not affect bets.TOP 6 FINISH
Predict the player who will finish in Top 6. The result for settlement is at the time of the podium presentation. Subsequent disqualifications and/or appeals will not affect bets.TOP 10 FINISH
Predict the player who will finish in Top 10. The result for settlement is at the time of the podium presentation. Subsequent disqualifications and/or appeals will not affect bets.FASTEST QUALIFIER
Predict on who will be Fastest in Qualify. Official lap times as recorded by the FIA will be used for settlement. Drivers must record a lap time in the specified session of practicefor bets to stand.
PRACTICE 1 WINNER
Predict on who will be Winner in Practice 1. Official lap times as recorded by the FIA will be used for settlement. Drivers must record a lap time in the specified session of practicefor bets to stand.
PRACTICE 2 WINNER
Predict on who will be Winner in Practice 2. Official lap times as recorded by the FIA will be used for settlement. Drivers must record a lap time in the specified session of practicefor bets to stand.
PRACTICE 3 WINNER
Predict on who will be Winner in Practice 3. Official lap times as recorded by the FIA will be used for settlement. Drivers must record a lap time in the specified session of practicefor bets to stand.
WINNING TEAM
Predict on race car winner. All cars will be deemed as runners. The podium positions will be used to determine 1st, 2nd and 3rd for betting purposes.WINNING NATIONALITY
Predict on the nationality of the driver that will win the race.WINNING MARGIN
Predict on winning margin between winning car and others. Bets will be settled on the official FIA result at the time of the podium presentation. GRID POSITION OF THE WINNER Predict the starting position of the race winner. Settlement will be based on the driver’s final position on the FIA’s official classification at the time of the podium presentation and the driver’s grid position at the start of the race. To receive a finishing position the driver must be a classified finisher in accordance with the FIA’s rules. Any bet on a driver who is classed as retired on the official FIA classification and not given a finishing position is deemed a loser. Any driver not starting the race from their designated grid position, including from the pit lane, willbe declared void.
LEADER AFTER 1ST LAP Predict on who will be leading after 1 Lap. For settlement purposes the winner is deemed to be the driver leading the race as they cross the start/finish line after one classified race lap (formation lap not included). In the event of one lap not being fully completed all bets will be void. In the event that a race starts under safety car conditions, bets placed on this market will stand.LEADER AFTER 5 LAPS
Predict on who will be leading after 5 Laps. For settlement purposes the winner is deemed to be the driver leading the race as they cross the start/finish line after one classified race lap (formation lap not included). In the event of one lap not being fully completed all bets will be void. In the event that a race starts under safety car conditions, bets placed on this market will stand. LEADER AFTER 10 LAPS Predict on who will be leading after 10 Laps. For settlement purposes the winner is deemed to be the driver leading the race as they cross the start/finish line after one classified race lap (formation lap not included). In the event of one lap not being fully completed all bets will be void. In the event that a race starts under safety car conditions, bets placed on this market will stand. QUALIFICATION WINNING TEAM Predict the car that will win qualification. Official qualifying times as recorded by the FIA will be used for settlement. For Fastest Qualifier and Qualifying Session 3 Winning Car markets, times recorded in the third session only count. If for some reason the third session does not take place we will settle on the official grid as formed by the FIA. Grid position penalties/subsequent disqualifications do not apply for settlement purposes. However, qualifying time penalties (as specified by the FIA) will. Drivers must start the first session of qualifying for bets to stand. For fastest in qualifying session 1 and 2, drivers must start the specified session of qualifying for bets to stand. QUALIFICATION WINNING MARGIN Predict on the winning margin between winning car and others. Bets will be settled on the official FIA result at the time of the podium presentation.WINNER WITHOUT
Prediction of who will be the winner without a leader completing thefirst position.
All race bets are settled on the official classification from the Federation Internationale de l’Automobile (FIA), the sport’s governing body, at the time of the podium presentation without racewinner
Last Revision: 05 March 2020 (Version #3)MULTIMATCH
MULTIMATCH
Multimatch is a new set of betting markets covering a group of events that all start at, or around the same time. The markets are settled based on the aggregate result of all thematches.
For example, if on a Tuesday night six Champions League matches start at the same time (22:00), the In-Play Aggregate markets cover all six games. Players can then bet in-play on the aggregate for all six games, such as Over/Under 22.5 goals. Note: Multimatch is currently only available on mobile. The Multimatch Event View can be accessed from: * An icon on the Live Carousel * Live Summary on Homepage Links on the Hamburger Menu (both Sports and Live Tabs) It contains Statistics and Incidents Widgets updated in real time using the Sports Data API. If one of the matches in the aggregated event, is delayed with more than 5 minutes or postponed/abandoned, then the whole aggregated eventwill be cancelled.
1X2 - MATCH WINNER
Predict the final result of the aggregated event. All bets will be void if the match is not completed.FT ASIAN HC
Predict which team will win the match after the handicap scores have been applied, excluding the handicap draw. All bets will be void if the match is not completed.FT O/U
Predict the total goals scored in the aggregated event. If the event is not completed, then all bets are void unless the market has alreadybeen determined.
TOTAL GOALS
Predict alternative total goals scored in the aggregated event. If the event is not completed, then all bets are void unless the market has already been determined.TOTAL TEAM GOALS
Predict total goals scored by a certain side in the aggregated event. If the event is not completed, then all bets are void unless the market has already been determined.ALL TEAMS TO SCORE
Predict whether all teams in the aggregated event with score at least one goal each. If the event is not completed, then all bets are void unless the market has already been determined.WINNING MARGIN
Predict the team to win the match and the victory margin. All bets will be void if the match is not completed.3WAY HANDICAP
Predict which team will win the match after the handicap scores have been applied, including the handicap draw. All bets will be void if the match is not completed.HALFTIME/FULLTIME
Predict the result of the aggregated event at halftime and at the end of regular time. All bets will be void if the match is not completed.FIRST TEAM TO SCORE
Predict which team will score the first goal in the aggregated event. If the event is not completed, then all bets are void unless the market has already been determined.LAST TEAM TO SCORE
Predict which team will score the last goal in the aggregated event. All bets will be void if the match is not completed. 1ST HOME TEAM TO SCORE Predict which home team will score first in the aggregated event. If the event is not completed, then all bets are void unless the market has already been determined. 1ST AWAY TEAM TO SCORE Predict which away team will score first in the aggregated event. If the event is not completed, then all bets are void unless the market has already been determined. ALL HOME TEAMS TO SCORE Predict whether all the home teams in the aggregated event will score at least one goal each. If the event is not completed, then all bets are void unless the market has already been determined. TOTAL GOALS 1ST HALF Predict the total goals scored in the 1st Half of the aggregated event. If the half is not completed, then all bets are void unless the market has already been determined. TOTAL TEAM GOALS 1ST HALF Predict alternative total goals scored in the 1st Half of the aggregated event. If the half is not completed, then all bets are void unless the market has already been determined. ALL AWAY TEAMS TO SCORE Predict whether all the away teams in the aggregated event will score at least one goal each. If the event is not completed, then all bets are void unless the market has already been determined. Last Revision: 09 May (Version: #1)NETBALL
NETBALL
In the event of a match starting but not being completed all bets will be void unless stated otherwise in the rules. All bets will be settled based on the regular time result only, unless otherwise stated in therules.
If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, then bets placed based on the original listing will be void. If a match is postponed or abandoned for any reason all bets will be void, unless re-arranged and played in the same day or stated otherwise in the rules. An exception is made if we advertise incorrectstarting time.
If a market is offered as 2Way and happened to finish with a draw result, Push rules apply.OUTRIGHT
Predict the winner of the league/tournament. Bets will be settled according to the final standings, including playoffs if played, unlessotherwise stated.
MONEY LINE
Predict the outcome: 1 – Home team winsX – Draw
2 – Away team winsSPREAD
Predict the winner, applying the given handicap (spread) to theresult.
OVER/UNDER
Predict whether the total points scored by both teams will be over or under a given number.1ST/2ND HALF
Bets (money line, spread, over/under) on halves will be settled according to the relevant half score only. A relevant Half must be completed for bets to stand, unless they are already determined. If the game is suspended in the second half, first half bets will be settled, the others will be void. 1ST/2ND/3RD/4TH QUARTER Bets (money line, spread, over/under) on quarters will be settled according to the relevant quarter result only. A relevant quarter must be completed for bets to stand, unless they are already determined. If the game is suspended - bets on finished quarters will be settled, while bets on running as well as not started quarters will be void, unless bets on the running quarter are already determined. For example: a game is suspended in the 3rd quarter: - bets on 1st and 2nd quarters will be settled - if there are any O/U bets on the 3rd quarter that could be settled,they would be
- all other bets will be void. Last Revision: 26/07/16 (Version: #40)POLITICS
POLITICS
All Politics markets are singles only. Unless otherwise stated, if a selection does not participate in an event, all bets on that selection will be settled as losers. Settlement of Politics markets will be determined based on results that are publicly announced by the official organizers of the events, where relevant. In the absence of an official organizer of an event, bets will be settled based on information sourced from reliable mediasources.
Interim leaders do not count as winning selections.UK ELECTIONS
All betting within a given election is singles only. Accumulative bets accepted in error will be settled as singles with the stakeapportioned.
Settlement of all bets will be based on the total votes cast and counted at the time of the election, and not on any subsequent legalchallenge.
PARTY TOTALS will be counted based on the party that the elected MPs stood for in the election, and will not be altered based on any subsequent defections. The Speaker, if seeking re-election, will not count as an MP of any party. *Any constituency that has its election postponed from the normal polling day will not count for settlement purposes. Constituency betting on such a seat will be made void. BETS ON AN OVERALL MAJORITY require the Party to win an absolute majority of the seats contested on polling day (e.g. 326 out of 650). If no party does so then “No Majority” will be settled as the winner. If some MPs do not take their seats that does not change the requirement under this rule. NEXT GOVERNMENT AND PRIME MINISTER AFTER THE NEXT GENERAL ELECTION will be settled based on the first government formed after the General Election. For the avoidance of doubt, that government must pass a Queen’s Speech or win a confidence motion in the House of Commons. For a party to be considered part of a coalition they must have representation in the Cabinet. A minority government is one in which the parties forming a coalition have fewer than 326 seats. TURNOUT BETS will be settled on UK-wide turnout on the normal polling day. Vote Share Betting, including Most Votes, will apply on GB seats only (so excluding Northern Ireland) unless otherwise specified. NEXT PARTY LEADER MARKETS Temporary, Interim and Caretaker leaders do not count, bets will be settled on the candidate who is announced as the permanent new party leader following the outcome of a leadership vote or any otherselection process.
US ELECTIONS
All bets are settled on the winner of the election and not on the person who is inaugurated. BETS ON TOTAL U.S. ELECTORAL COLLEGE VOTES will be settled based on the vote in each state (and in each Congressional district in Maine and Nebraska) on the day of the election, and not on the actual meeting of the electoral college. US PRIMARIES AND CAUCUSES: All markets will be settled on vote share, and not on the national delegate count arising from the vote. Where vote share is not declared, as in some caucuses, then we will use the number of state delegates or equivalents won to settle the market. NEXT PARTY LEADER MARKETS Temporary, Interim and Caretaker leaders do not count, bets will be settled on the candidate who is announced as the permanent new party leader following the outcome of a leadership vote or any otherselection process.
Last Revision: 02 December 2019 (Version: #4)RUGBY
RUGBY LEAGUE / UNION All games must start on the scheduled date (local stadium time) for bets to have action. If a match is postponed or abandoned for any reason all bets are void, unless re-arranged and played on the same day or stated otherwise in the rules. The exception is if we advertise an incorrect kick offtime.
Unless otherwise stated Rugby 7s (sevens) & 10s (tens) match bets are settled on the specific tournament regulation play and exclude extra-time (overtime) if played. All Rugby bets are settled on 80 minutes’ play. The term “80 minutes’ play” includes any stoppage time unless otherwise stated. If a venue is changed from the one advertised then all bets on that match are void. In the event of a change of opponent from the one advertised, then all bets for that match are void.1ST HALF
Bets are settled on the first half result only. Bets are void if the match is abandoned before half time. If a match is abandoned during the second half then all first half bets are still valid.2ND HALF
Bets are settled on the second half result only.10 MINUTE BETTING
Includes: 2 Way/3 Way Money Line; Handicap; Over/Under; Total Tries; Total Team Tries; Total Team Points; Winning Margin. Predict what will be the game Score in the first 10 minutes of the match. The designated 10 minute period must be completed for bets to stand. All bets will be settled according to the Result which occurred between kick-off and 9:59 minute. TEAM TO SCORE MOST TRIES 3 WAY MONEY LINE AND HANDICAP Predict which Team will score the most Tries in the match.1ST TEAM TRY
Predict which team will score the first try in the match. WILL THE 1ST TRY BE CONVERTED Predict whether or not the first try in the match will be converted.TOTAL MATCH POINTS
Predict the total number of points scored in the match.TOTAL MATCH TRIES
Predict whether the total number of tries scored in the match will be over or under a specific figure. TOTAL TEAM POINTS ODD/EVEN Predict whether the total number of points scored by the home/away team in the match will be an odd or an even number. TOTAL TEAM TRIES ODD/EVEN Predict whether the total number of tries scored by the home/away team in the match will be an odd or an even number. TOTAL TEAM POINTS – HOME AND AWAY Predict the total points scored by the home/away team in the match. TOTAL TEAM TRIES – HOME AND AWAY Predict the total tries scored by the home/away team in the match.DRAW NO BET
Predict which team will win the match in 80 minutes, excluding thedraw.
All bets will be void if the match is not completed.3 WAY HANDICAP
Predict which team will win the match after the handicap scores have been applied, including the handicap draw. All bets will be void if the match is not completed. WINNING MARGIN 5 WAY Predict the winning margin and team of the match. All bets will be void if the match is not completed. WINNING MARGIN 17 WAY Predict the winning margin and team of the match. All bets will be void if the match is not completed. DOUBLE RESULT/HALF TIME – FULL TIME Predict the correct result at half time and at full time. All bets will be void if the match is not completed. FIRST SCORING PLAY 6 WAY Predict the first scoring play and team of the match. If the match is not completed then all bets are void unless the market has already been determined.TEAM A POINTS
Predict the total number of Team A points in the match. If the match is not completed then all bets are void unless the market has already been determined.TEAM B POINTS
Predict the total number of Team B points in the match. If the match is not completed then all bets are void unless the market has already been determined.TOTAL TRIES
Predict the total number of tries in the match. If the match is not completed then all bets are void unless the market has already been determined.TEAM A TRIES
Predict the total number of Team A tries in the match. If the match is not completed then all bets are void unless the market has already been determined.TEAM B TRIES
Predict the total number of Team B tries in the match. If the match is not completed then all bets are void unless the market has already been determined. HALF TIME 3 WAY WINNER Predict which team will be winning at half time, including the draw. If the half is not completed then all bets are void. HALF TIME DRAW NO BET Predict which team will be winning at half time, excluding the draw. If the half is not completed then all bets are void. HALF TIME 3 WAY HANDICAP Predict which team will be winning at half time after the handicap score have been applied, including the draw. If the half is not completed then all bets are void. HALF TIME 2 WAY HANDICAP Predict which team will be winning at half time after the handicap score have been applied, excluding the draw. If the half is not completed then all bets are void.1ST HALF POINTS
Predict the total number of points at half time. If the half is not completed then all bets are void unless the market has already been determined. RACE TO 10,20,30,40 POINTS Predict which team will reach the designated points total first, including neither team. If the match is not completed then all bets are void unless the market has already been determined. TOTAL POINTS ODD/EVEN Predict whether the total number of points in the match will be odd oreven.
All bets will be void if the match is not completed. ALTERNATIVE 2 WAY HANDICAP Predict which team will win the match after the handicap scores havebeen applied.
All bets will be void if the match is not completed. ALTERNATIVE TOTAL POINTS Predict the total number of points in the match. If the match is not completed then all bets are void unless the market has already beendetermined.
RACE TO POINTS
Predict which team will be the first to reach desired certain number of points – Home Team / Away Team / Neither selections are availablefor betting.
TIME OF 1ST TRY/TIME OF 1ST TRY 2ND HALF Predict whether the first try will be scored before or after aspecific time.
OUTRIGHT
All bets will be settled on official tournament results. All markets will be settled on the regular season result unless stated otherwise.GROUP WINNER
Bets are settled on final Group position. FIRST TO SCORE/LAST TO SCORE First/Last team to Score means betting on which team will score the first or the last point in a match. If an Event is completed without any point being scored then all wagers on First/Last Team to Score are void. If an Event is abandoned after a point is scored then all bets on First Team to Score stand, while bets on Last Team to Score are void. If an Event is abandoned without any point being scored then all wagers on First/Last Team to Score are void.HALFTIME/FULLTIME
Predict the result of a match at half-time and at full-time. Example: If you chose 1/X, you bet on the home team tolead in the first half and the match ending in draw. HIGHEST SCORING HALF Predict in which half most points will be scored. Bets are void if the match is abandoned.WINNING MARGIN
Predict which team will win the match and the victory margin. Settlement is executed upon the regular time result only.TRYSCORER BETTING
Predict who will be First/Last/Anytime Tryscorer from list of Players. Penalty tries DO NOT COUNT. In the event of a penalty try, settlement is deferred to the next awarded try. Bets on players not taking part in the match will be void.MAN OF THE MATCH
Bets will be settled in accordance with the man of the match announced by the official broadcaster at the end of the game or on the official broadcasters website. OUTRIGHT BETTING WITHOUT To predict which team will progress furthest in the tournament without the nominated team listed. All bets settled via Official TournamentWebsite.
TO FINISH BOTTOM
To predict which team will finish bottom of the league after the completion of the Regular Season. All bets settled via OfficialTournament Website.
TO REACH QUARTER FINAL To predict if a certain team will make it through to the Quarter Final stage of the tournament. Bets settled as loser if team disqualified from tournament. All bets settled via Official Tournament Website.TO REACH SEMI FINAL
To predict if a certain team will make it through to the Semi Final stage of the tournament. Bets settled as loser if team disqualified from tournament. All bets settled via Official Tournament Website.NAME THE FINALISTS
To predict which two teams will make it through to the tournament final. All bets settled via Official Tournament WebsiteWINNING CONTINENT
To predict the Continent of the Tournament Winner. All bets settled via Official Tournament WebsiteFIRST TIME WINNER
To predict if the Tournament Winner has won the name tournament before. All bets settled via Official Tournament WebsiteWINNING HEMISPHERE
To predict the Hemisphere of the Tournament Winner. All bets settled via Official Tournament WebsiteWINNING POOL
To predict the Pool in which the Tournament Winner will come from. All bets settled via Official Tournament WebsiteTOP TRYSCORER
To predict the player who scores the most tries in the tournament. This market includes extra time. All bets settled via OfficialTournament Website
TOP TEAM TRYSCORER
To predict the player who scores the most tries in the tournament for the nominated team. This market includes extra time. All bets settled via Official Tournament WebsiteTOP POINT SCORER
To predict which player will score the most points in the tournament. This market includes extra time. All bets settled via OfficialTournament Website
TOTAL TOURNAMENT RED CARDS To predict the total amount of red cards shown in the tournament. This market includes extra time. All bets settled via Official TournamentWebsite
TOTAL TOURNAMENT YELLOW CARDS To predict the total amount of yellow cards shown in the tournament. This market includes extra time. All bets settled via OfficialTournament Website
TOTAL TOURNAMENT TRIES To predict the total amount of tries scored in the tournament. This market includes extra time. All bets settled via Official TournamentWebsite
TOTAL TOURNAMENT POINTS To predict the total amount of points scored in the tournament. This market includes extra time. All bets settled via Official TournamentWebsite
TOTAL TEAM TOURNAMENT TRIES To predict the total amount of tries scored in the tournament by the specified team. This market includes extra time. All bets settled via Official Tournament Website TOTAL TEAM TOURNAMENT POINTS To predict the total amount of points scored in the tournament by the specified team. This market includes extra time. All bets settled via Official Tournament Website TOTAL TOURNAMENT SUCCESSFUL DROP GOALS To predict the total amount of successful drop goals scored in the tournament. This market includes extra time. All bets settled via Official Tournament WebsiteTO REACH THE FINAL
To predict if a certain team will make it through to the Final stage of the tournament. Bets settled as loser if team disqualified from tournament. All bets settled via Official Tournament Website STAGE OF ELIMINATION To predict the exact stage of the tournament in which a certain team gets eliminated. If the nominated team gets disqualified, then all bets on market will be void. All bets settled via Official TournamentWebsite
Last Revision: 5 March 2020 (Version: #48)SNOOKER & POOL
SNOOKER & POOL
Non-Runner no-bet - With the exception of bets placed on any player who takes part in a given tournaments' qualifying but fails to qualify for the main tournament. Such bets will be deemed losers for settlement purposes. All participants in a given tournament will be priced to win the tournament outright. Each-Way betting is available. Details are displayed under the competition title.MONEY LINE
Predict which player will win the match. In the event of a match starting but not being completed the player progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes. In the event of a match not starting at all, all bets are refunded. HANDICAP BETTING (INCLUDING ALTERNATIVES)/ASIAN HANDICAP/FRAME BETTING/TOTAL FRAMES(INCLUDING ALTERNATIVES)/ASIAN TOTAL/CORRECT SCORE If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement betswill be void.
In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.OVER/UNDER
If the statutory number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. In the event of a disqualification or retirement betswill be void.
In the event of a match starting but not being completed for whatever reason or a match not starting at all, all bets are refunded.1ST FRAME MARKETS
In the event of the first frame not being completed bets will be void, unless the outcome has already been determined. First Legally Potted Colour/To Pot First Ball/To Pot Last Ball - In the event of a re-rack the original frame will count for settlement purposes providing a colour/ball has been potted. Settlement will be determined by official tournament sources. Betting does not includefoul shots.
First Frame Player Total Points Odd/Even - For settlement purposes zero counts as Even. First Frame Total Points – In the event of a re-rack all points count towards First Frame Total. First Frame Breaks – In the event of a re-rack breaks of above 50 and 100 count before and after a re-rack is agreed. First Frame Foul – In the event of a re-rack a foul can occur any time before or after a re-rack is agreed.HALF TIME/FULL TIME
Predict the result after the first 4 frames and the overall winner ofthe match.
All bets void if match is not completed.1ST TO 3 FRAMES
Predict which will be the first to reach 3 Frames. Either player must win 3 frames for bets to stand. MATCH TO GO TO THE DECIDING FRAME If the original scheduled number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void. All bets void if match is not completed.147 IN THE MATCH
In the event of a match starting but not being completed bets will be void, unless the outcome of the specific market is already determined. NUMBER OF CENTURIES IN THE MATCH If the original scheduled number of frames in a match are not completed, changed, or different from those offered for betting purposes, bets will be void, unless the outcome has already been determined. In the event of a disqualification or retirement bets willbe void.
HIGHEST BREAK IN THE MATCH In the case of a re-rack only the highest break in the officially counting frame will determine settlement. Dead-heat rules apply. If the original scheduled number of frames in a match are not completed, changed, or different from those offered for betting purposes, betswill be void.
SCORE AFTER 1ST 4 FRAMES The first 4 frames must be completed for bets to stand. Last Revision: 21 March 2019 (Version: #41)SPECIALS
SPECIALS
All Specials markets are singles only. Unless otherwise stated, if a selection does not participate in an event, all bets on that selection will be settled as losers. Settlement of Special markets will be determined based on results that are publicly announced by the official organizers of the events, where relevant. In the absence of an official organizer of an event, bets will be settled based on information sourced from reliable mediasources.
EUROVISION SONG CONTEST Settlement will be based on the official results. Where applicable dead-heat rules will apply. Bets are settled as losers if a country does not finish a competition, e.g. through disqualification. EUROVISION SONG CONTEST HANDICAP BETTING: Settlement will be at the odds displayed using the actual number of points awarded to each country, adjusted for the handicap. MATCH BETTING: Bets settled on the country who finishes highest in the official final result. All match bets are offered for the final, unless otherwise stated. GROUP BETTING (INC TOP NORDIC, TOP BALTIC ETC.): Bets settled on the country who finishes highest in the official final result. If all countries in the group fail to reach the final all bets will be void. ANY COUNTRY TO GET NULL POINTS: This market refers to the final only. MAX 12’S RECEIVED FROM THE JURIES: Bets settled on the number of juries that give a specific country the maximum 12 points, as shown on the official website. Public televoting does not count for the purposeof this market.
SNOW ON CHRISTMAS DAY Snow to be recorded falling at the London Weather Centre for bets placed on snowfall in London, or at other relevant city airports for bets placed on snowfall at all other cities on dates displayed. British Weather Services will determine the final results. Singlesonly.
SPORTS PERSONALITY OF THE YEAR TO WIN OUTRIGHT, WINNING SPORT, TOP THREE FINISH, STRAIGHT FORECAST; markets will be settled based on the awards presented on the evening of the ceremony. Dead-heat rules apply. MATCH-UPS will be settled based on the official voting figures released after the award ceremony. STRICTLY COME DANCING If two or more are evicted in a single show then the winner will be deemed to be the first participant evicted. NEXT ELIMINATION MARKET: Where one listed participant does not take part then a Rule 4 (Deductions) may apply. Where two or more listed participants do not take part, then the market is void. GENDER OF WINNER: Settlement is based on the celebrities’ gender. MATCH-UPS: The first participant evicted will be deemed the loser.X FACTOR
TO BE EVICTED FIRST: Settlement will be based on the first named participant to be evicted in a specified week/show. TO BE EVICTED 2-WAY: A Yes/No market will be settled on the result of a specified week/show. MATCH-UPS: The act progressing furthest in the competition is deemed the winner. If two acts go in the same week/show, the first participant evicted will be deemed the loser. For NEXT ELIMINATION MARKET, where one listed participant does not take part then a Rule 4 (Deductions) may apply. Where two or more listed participants do not take part, then the market is void. TO FINISH BOTTOM IN FLASH VOTE: Winner is the act who is announced to have the lowest votes from the Flash Vote and therefore goes into the sing off. If the Flash Vote does not take place then bets are void. If more than one act is announced as bottom, or if more than one act goes through to the Sing Off from the Flash Vote then dead-heat rulesapply.
TO BE IN SING OFF 2-WAY: A Yes/No market will be settled on the result of a specified week/show. NEXT MANAGER TO LOSE AN ACT: All participants must perform for bets tostand.
If an artist has (solo) listed after their name, and that artist subsequently joins a group, bets will be settled as losers. If a solo artist does not have (solo) listed after their name, and that artist subsequently joins a group, bets will be void. BOTTOM 3/BOTTOM 2: The specified number of acts must be named in a given week/show for bets to stand. Acts named in the bottom 3 or 2 (dependent on market offered) for a specified week/show are deemed winners. Where there are multiple evictions, bets on this market will be settled on participants evicted. If the bottom 3 or 2 is not clear, then dead-heat rules may apply. DEADLOCK: The market is determined as Yes There Will be Deadlock/No There Will Not be Deadlock in a specified week/show. Where the format of the weekly show dictates that deadlock cannot happen (e.g. multiple evictions with no song-off), bets will be void. FIRST ACT ANNOUNCED SAFE: Settlement is determined by the first act announced as safe, in a specified week/show. If it is unclear which act is declared safe first then dead-heat rules may apply. All participants must perform for bets to stand. TOP 3 FINISH (WHOLE COMPETITION): Settlement is based on results of the whole series/competition. Acts placed in the top three of the competition are deemed winners. If the top-three results are unclear, then dead-heat rules may apply. For WINNING GROUPS/GIRLS/OVER’S/BOYS MARKETS’, WINNING MANAGER, WINNING CATEGORY, FIRST CATEGORY TO LOSE ALL ACTS, FIRST MANAGER ELIMINATED; ; should a listed mentor be replaced by either another existing mentor or a non-listed mentor all bets will stand. For all markets; should an individual participant or group change their name during the course of the series all bets will stand and the new name version will be deemed the same as the original name version for settlement purposes.OTHER REALITY SHOWS
Bets will be settled on the official results. If two or more participants are evicted in a specified eviction market and the order of eviction is clear then this will be used for settlement purposes. If the order of eviction is unclear then dead-heat rules will apply. Evictees and walk-outs will be settled as losers. A contestant leaving by other than an eviction before a nomination round has taken place will be deemed a non-runner for that eviction and a Rule 4 (Deductions) may apply. Others may be added to the market at any time. Last Revision: 28 June 2019 (Version: #3)SPEEDWAY
SPEEDWAY
If a match is postponed prior to its scheduled start date/time then bets will be void unless it is rescheduled to start within 24 hours. All markets will be settled based on the result after the completionof the final heat.
PRE-LIVE
For Handicap after Heat 8 betting, the first 8 heats of the specified fixture must be completed in full for bets to stand.LIVE
If match is abandoned before full completion of meeting then all bets on the match will be void unless the running of the match would not have affected the result. For Handicap after Heat 8 betting, the first 8 heats of the specified fixture must be completed in full for bets to stand.MATCH-UPS
If one or both named drivers in a match-up reach the final, then settlement will be based on their respective finishing position in thefinal ride-offs.
TOTAL POINTS
All rides count.
Bonus points do not count. When Rider Total Points are offered for Grand Prix and European Championship events, settlement will be based on points accumulated in the main round (20 heats) only, and excluding the semi-finals andfinal ride-off.
If match is abandoned before full completion all bets are void, unless the outcome of the bet has already been determined. In Knockout Cup fixtures ‘Man on Man’ tactical rides do not count towardssettlement.
OUTRIGHTS
Championship - Outright betting will be determined by the positions immediately following the final event of the competition and will not be altered by any subsequent enquiries. Play-offs count. Grand Prix - Stakes are refunded on non-participants and a Rule 4 deductions may be applied to winning bets. World Cup Winner - 12 heats must take place for an official result World Cup Individual betting - 12 heats must take place for anofficial result
Last Revision: 05 August 2019 (Version: #2)TABLE TENNIS
TABLE TENNIS
GENERAL
In the event of any of the named players in a match changing before the match starts all bets will be void. In the event of a match starting but not being completed, all bets will be void, unless the outcome of a bet is already determined.MATCH WINNER
Predict the winner of the match.MATCH GAME HANDICAP
Predict the winner of the match once the game handicap value has beenapplied.
MATCH POINT HANDICAP Predict the winner of the match once the point handicap value has beenapplied.
TOTAL POINTS
Predict the total number of points scored in a specified market.TOTAL GAMES
Predict the total number of games played in the match.CORRECT SCORE
Predict The correct score in the specified market; i.e. Correct Match Score, Correct Game 1 Score, etc.GAME HANDICAP
Predict the winner of a specified game once the handicap value hasbeen applied.
GAME TOTAL POINTS
Predict the total number of points that are scored in a specifiedgame.
NEXT POINT WINNER
Predict the next competitor to score a point within a specified game.LEAD AFTER
Predict the competitor to lead after a specified number of points in agame.
RACE TO
Predict the competitor to reach a specified number of points in agame.
TOTAL POINTS (ODD/EVEN) Predict whether the points within a specified market finish odd oreven.
Last Revision: 10 April 2020 (Version: #1)VIRTUAL SPORTS
VIRTUAL SPORTS
GAME PLAY RULES
A virtual betting event takes place every 3 minutes for Football and every 2 minutes for Horse Racing and Greyhounds. When the event is not specified by the customer, bets are registeredon the next event.
Bets on the next event are accepted until the "bets closed" message appears on the screen, after which the bet will be allocated to thesuccessive event.
Winnings can be collected once the result of an event is displayed onthe results screen.
The minimum stake per bet is £0.10 with a maximum daily payout of 50,000 per customer. A customer who places any bet on these events takes sole responsibility for his actions in placing a bet, and in checking his ticket to ensure it correctly reflects his chosen bet, and cannot hold the operator liable for any loss or damage suffered. The operator will also not be liable for any system malfunction that may result in the nullification, cancellation or refund of a bet atany time.
No horses or greyhounds are scratched from virtual races. There are no dead heats (position draws) in virtual races. In case of event cancellation outstanding bets are deemed void and settled as 'cancelled'. It means that the bet stake is fullyreinstated.
Bet types offered may be altered from time to time. A winning bet may be claimed within 90 days of the event date. Unclaimed tickets after that period will expire and cannot be claimed.VIRTUAL FOOTBALL
MATCH RESULT FULL TIME Select the game outcome of the full time - Home win (1), Draw (X) orAway win (2).
CORRECT SCORE
Select full-time goal score for each team, both home and away.TOTAL GOALS
Select full-time total goals scored by both teams. DOUBLE RESULT (HALF-TIME / FULL-TIME) Select the team that will lead at half-time and the full-time matchwinner.
DOUBLE CHANCE
Select 12 for either the home or away team to win Select 1X for either the home team to win or draw. Select X2 for either the away team to win or draw.DOUBLE CHANCE IN
Select 1X for either the home team to win or draw. Select 2 for away team win.DOUBLE CHANCE OUT
Select X2 for either the away team to win or draw. Select 1 for home team win. DOUBLE CHANCE IN/ OUT Select 12 for either the home or away team to win.Select X for draw.
OVER/UNDER 2.5
Select Under to back a score of 0, 1 or 2 total goals. Select Over to back a score of 3 or 4 total goals.1ST GOAL SCORER
Select the team that will score the 1st goal. This bet type is not displayed on the data screens.TIME OF 1ST GOAL
Select the time range in which the 1st goal will be scored.PENALTY
Select the Penalty option if you think a penalty will be awarded inthe game.
YELLOW CARD
Select the Yellow Card option if you think a yellow card will be shownduring the game.
VIRTUAL HORSE RACING/VIRTUAL GREYHOUNDSWIN
Select a runner to finish 1st.PLACE
Select a runner to finish in 1st, 2nd and 3rd place in a race with 8 runners or more, and 1st, or 2nd in a 6-runner greyhound race.EACH-WAY
Select a runner to win or place. This bet consists of two bets on one selection in one event, with the first bet on the runner to win and the second bet on the runner to place. The place bet pays at a fraction of the win odds as specified on the event data.FORECAST
Select 2 runners to finish 1st and 2nd IN ORDER specified. COMBINATION FORECAST A player can have the option of selecting 2 or more selections to bet that every possible combination of two of the selections may finish 1st and 2nd in order. So for example, on 2 selections there are 2 bets (1-2, 2-1); on 3 selections there are 6 bets (1-2, 1-3, 2-1, 2-3, 3-1, 3-2); on 4 selections there are 12 bets, on 5 selections there are 20 bets and on 6 selections there are 30 bets etc.REVERSE FORECAST
Select 2 runners to finish 1st and 2nd in ANY ORDER.TRICAST
Select 3 runners to finish 1st, 2nd and 3rd IN ORDER specified.COMBINATION TRICAST
A player can have the option of selecting 3 or more selections to bet that every possible combination of three of the selections may finish 1st, 2nd and 3rd in order in an event. So for example, on 3 selections there are 6 bets (1-2-3, 1-3-2, 2-1-3, 2-3-1, 3-1-2, 3-2-1); on 4 selections there are 24 bets; on 5 selections there are 60 bets and on 6 selections there are 120 bets.REVERSE TRICAST
Select 3 runners to finish 1st, 2nd and 3rd in ANY ORDER. INDEPENDENCE AND FAIRNESS The results of these virtual events are determined on an independent server that is not accessible to the betting operator. The results are generated by a system that has been independently certified to be fair according to a reputable certification authority. Last Revision: 05 Ausgust 2019 (Version: #50)VOLLEYBALL
VOLLEYBALL
If a match is not completed, all full time bets will be void. If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets based on the original listing will be void. Abandoned or postponed matches are void unless rearranged and played on the same date (local time) or stated otherwise in the rules. An exception is made if incorrect kick off time is announced on ourwebsite.
LIVE-BETTING
If the event is not completed, all bets will be void. Exceptions are made for bets on sets which are already over, in this case the betswill be settled.
Points are considered regardless of whether they are scored before or after the bet is placed.WINNER
Predict the winner of the game. A best-of-five sets format is used. Golden Set is not counted for settling purposes.HANDICAP
Predict the winner of the game in sets. Bets are determined by sets accumulated by both teams, applying the given handicap. Bets are void if the statutory number of sets is not completed, or changed.OVER/UNDER
Predict over or under a given number of sets will be played in order for the winner to be determined.SET SCORE
Predict the sets' score at the end of the match. Bets are void if the statutory number of sets is not completed, orchanged.
TOTAL POINTS
Total Points is similar to Handicap and Over/Under Wager. Win/loss is determined by the number of points accumulated by both teams, and then by comparing these points with the handicap and/or over/under given before the match started. 1ST/2ND/3RD/4TH/5TH SET WINNER Predict the winner of the relevant set. 1ST/2ND/3RD/4TH/5TH HANDICAP Predict the winner of the relevant set, considering the given POINTHandicap.
1ST/2ND/3RD/4TH/5TH SET OVER/UNDER Predict if the sum of the points scored by both teams in the relevant set will be over or under a given number. MATCH ODD/EVEN, 1ST/2ND/3RD/4TH/5TH SET ODD/EVEN Predict if the sum of the points scored by both teams in the match/relevant set will be an odd or an even number. 1ST/2ND/3RD/4TH/5TH SET WINNING MARGIN Predict by how many points a named team will win the relevant set. 1ST/2ND/3RD/4TH/5TH SET EXACT SCORE Predict the correct score in points of the relevant set.TOTAL TEAM POINTS
Predict if the points scored in the match by a relevant team will be over or under a given number.OUTRIGHT
Predict the winner of the relevant competition. Bets are settled according to the final league position, after play offs (if played), unless otherwise stated.GROUP WINNER
Bets are settled according to the final Group position. Last Revision: 26/07/16 (Version: #40)WINTER SPORTS
WINTER SPORTS
All bets are settled according to the official results of winter sports federations governing the relevant race, even if not all of the scheduled events are held. Bets will be settled according to the official result declared after the race has finished. Any later appeals and disqualifications will not affect bets. If an event does not take place as scheduled, unless it is postponed due to weather conditions, all bets are void. An exception is made if incorrect kick-off time is announced on our website. If an event is abandoned or suspended and not staged within 36 hours (local time) and on the same field (track) all bets are void. There is an exception of the above rule for Winter Olympic events. Bets on any participant who takes part in qualifying for a specified event but then fails to qualify for the main Round(s) will be classedas losers.
Dead heat rules apply.OUTRIGHT
Predict the winner of the stage, race (it will be specified in the name of the outright). If the participant does not start the official event, bets will be void.PODIUM POSITION
Predict if a participant will finish on the podium (1st, 2nd or 3rd place). If the participant does not start the official event, betswill be void.
HEAD TO HEAD / WINNER FULL TIME Both participants must start the race for bets to stand. If both of them don’t finish the event, bets will be void, unless it is a multistage event. In that case the player that completes later stage will be settled as winner. For example if Player A withdraws or gets disqualified in 1st Round and Player B finishes 1st Round, Player Bwill be the winner.
If both of them withdraw or get disqualified at the same stage –bets will be void.
Last Revision: 26 July 2017 (Version: #41.0)OTHER SPORTS
OTHER SPORTS
All games must start on the scheduled date (local time) for bets tohave action.
Abandoned or postponed matches are void unless rearranged and played in the same date (local time) or stated otherwise in the rules. The exception is if we advertise an incorrect start time. Should any match be played prior to the date or start time denoted then bets will stand provided the wager is placed not later than therevised start time.
If a match venue is changed then bets will be void unless statedotherwise.
In 2-way markets push rules apply unless otherwise stated. Stakes on single bets are returned, and in multiples/parlays the selection is treated as a non-runner. For the Olympics, following rules will apply: - The podium presentation will determine the settlement of the bets. - Subsequent disqualifications and/or appeals will not affect bets.ATHLETICS
Outright Betting is all-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. Match Betting - In the event of a match starting but not being completed the following markets will be void, unless the specific market outcome is already determined:To Win Match
Total Points (2-Way)Set Winner (3-Way)
End Winner (3-Way)
For betting purposes Extra Arrows will count.ARCHERY
For Outright bets, all bets stand except for those placed on competitors not competing in first round /qualification.AUSSIE RULES
All bets will be settled including overtime unless otherwise stated. Regulation time must be completed for bets to stand unless otherwisestated.
If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed then bets placed based on the original listing will be void.BADMINTON
In the event of any of the named players in a match changing before the match starts then all bets will be void. If the event starts but not being completed then all bets will bevoid.
BEACH VOLLEYBALL
In the event of any of the named players in a match changing before the match starts all bets will be void. In the event of a match starting but not being completed then all betswill be void.
BEACH SOCCER
Predict the result at the end of normal time. Normal time is 36minutes of play.
If a match is postponed bets are void. If a match starts but is not completed match bets will be settled on the official result. Other markets will be void unless a winning market has already been established.CURLING
FULL TIME MONEY LINE Predict which team will win the match. If the match is not completed,all bets are void.
FULL TIME HANDICAP
Predict which team will win the match after the handicap scores have been applied. All bets will be void if the match is not completed. FULL TIME OVER/UNDER Predict the total number of points in the match. If the match is not completed then all bets are void unless the market has already beendetermined.
OUTRIGHT
Predict the team that will win the tournament. Bets will be settled on the official standings.CYCLING
All bets are settled on the result at the time of the podium presentation. Any disqualification or appeal leading to change in the results made after thatwill not be taken under consideration. Bets made on players who don’t start relevant race will be voided.RACE/STAGE WINNER
Predict which cyclist or team will win the Race/Stage in question. INDIVIDUAL/TEAM HEAD 2 HEAD Predict which team/cyclist will achieve higher finishing position in the race. All teams/cyclists in question should start the race, otherwise bets will be voided. At least one of the teams/cyclists in question should finish the race, otherwise bets will be voided.SPECIAL BETS
Predict the winner of a special category in the race, such as 'King of the Mountains', 'Best sprinter', 'Best young player' etc., which are awarded with relevant coloured jersey (red, green, white, etc.)FENCING
Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. To Win Match - Prices are offered for each participant to win the duel and in the event of a draw all bets will be void and stakes returned. If either participant is replaced with another fighter all bets will be void andstakes returned.
FLOORBALL
GENERAL RULES
* All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrectstart time.
* If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void. * All match markets will be settled on the score at the end of regular time and will exclude overtime if played, unless otherwisestated.
* Period Betting - The relevant period must be completed for bets to have action, unless the specific market outcome is already determined. * All relevant markets, available either for pre-live or live betting, has been specified at the end of the respective bet type inside square brackets, clarifying how the settlement will affect the selections. Please refer to the naming as follows: and . The only exceptions are FT ML, HC and OU - see pre-live and live sections for full details. SPECIFIC MARKET RULES * First To Score – If the match is abandoned before a goal is scored then bets will be void. * Total Goals Odd/Even – If there is no score all bets will be settled as Even. * Winning Margin – includes Tie. * Highest Scoring Period – Predict the highest scoring period. Excludes overtime, if 2 or more periods have the same score, Draw will be settled as the result. * 1st period/ Full Time – Predict the winner at the end of the 1st Period and the Full Time winner. * Race To X Goals – includes Neither.SETTLEMENT
* All settlements are based on the statistics and results provided by the official website of the league’s governing body on the day of the game, unless otherwise stated.PESAPALLO
GENERAL RULES
* All games must start on the scheduled date (local stadium time) for bets to have action. The exception is if we advertise an incorrectstart time.
* If a match venue is changed, bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match are reversed, bets placed based on the original listing will be void. * All match markets will be settled on the score at the end of the 8th inning and will exclude extra inning if played, unless otherwisestated.
* Innings/Periods Betting - The relevant period must be completed for bets to have action, unless the specific market outcome is alreadydetermined.
SPECIFIC MARKET RULES * First To Score – If the match is abandoned before a goal is scored then bets will be void. * Total Goals Odd/Even – If there is no score all bets will besettled as Even.
* Winning Margin – Includes Tie. * Highest Scoring Period – Excludes extra inning, if 2 or more periods have the same score, Draw will be settled as the result. * Team with Highest Scoring Inning - Excludes extra inning. Predict the team with highest scoring inning. Push rule apply. * Double Result – Predict the winner at the end of the 1st Period and the Full Time Winner * Race To X Runs – includes Neither.SETTLEMENT
* All settlements are based on the statistics and results provided by the official website of the league’s governing body on the day of the game, unless otherwise stated.FUTSAL
Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. Prices are offered for each fighter to win the fight and in the event of a draw all bets will be void and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakesreturned.
JUDO
All match markets will be settled on regulation time, unless statedotherwise.
Regulation time must be completed for bets to stand unless otherwisestated.
HOCKEY
If the event takes place at a different venue then bets will be made void and stakes returned. All match odds are based on the result at the end ofa scheduled 70 minutes play unless otherwise stated. Bets are settled on the score standing at the end of the scheduled 70 minutes including any added injury or stoppage time. This scheduled period does not include extra time or time allocated for a penalty stroke shootout. Any hockey match abandoned before the completion of 70 minutes play will be void unless the match is rearranged and played the in the same day0. Where the venue of any arranged match is changed the selection will bevoid.
HORSE RIDING (EQUESTRIAN) All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. Bets stand regardless of riders changing named horsesduring an event.
KABADDI
MATCH BETTING
Unless stated otherwise, all bets will be settled based on the score at the end of the scheduled 40 minutes regulation time and excluding extra time if played. If the scheduled 40 minutes is not played then bets will be void, with the exception of markets where the result has already been determined. The following markets include Extra Time/Golden Raid for settlement purposes: TO WIN IN EXTRA TIME/GOLDEN RAID If a match venue is changed then bets already placed will stand providing the home team is still designated as such. If the home and away team for a listed match play the fixture at the away team venue then bets will stand providing the home team is still officially designated as such, otherwise bets will be void. Any postponed or cancelled matches will be treated as a non-runner for settling purposes unless it is played within 48 hours of the original starttime.
HALF BETTING
The designated half must be completed for bets to stand, unless the outcome of the specific market is already determined; and exclude extra time, if played. TOTAL UNDER/OVER MARKETS All bets will be settled based on the score at the end of the scheduled 40 minutes regulation time and excluding extra time if played. If the scheduled 40 minutes is not played then bets will be void, with the exception of markets where the result has already beendetermined.
KAYAK
The competitors must pass the starting line for bets to stand, otherwise bets will be void.GYMNASTICS
The competitors must start one round for bets to stand, otherwise betswill be void.
MUAY THAI
An event is only considered to have started when the bell is sounded for the beginning of the first round. All bets will be void if one or both fighters fail to start the event. All bets will be considered valid regardless of any colour change of the fighters. The Red or Blue colours designated to fighters are strictly for reference purposes only. All bets will be settled based on the official decision given in the ring immediately after the end of the event. Subsequent changes to the result are not recognized for betting purposes.FT ML
Predict the outcome of the fight.FT SPREAD
Predict the winner of the event. Where the event is declared a draw, all bets will be void.FT O/U
Predict whether the fight will finish under or over a specified numberof rounds.
For “Total Rounds” settlement purposes, 1 minutes and 30 seconds will represent half a round (if the round lasts for 3 minutes). For example, for a bet on “Over 1.5 rounds” to be a winner, the fight must last beyond 1 minutes and 30 seconds in round 2. If the number of rounds in a fight is changed after “Total Rounds” markets have been set, then all bets on these markets will be void. If a fighter withdraws in the period between rounds, the fight will be deemed to have ended in the previous round for “Round Betting”settlement.
TAEKWONDO
Outright Betting is all-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. Prices are offered for each fighter to win the fight and in the event of a draw all bets will be void and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakesreturned.
PESAPALLO
1X2 Money Line & Total Runs Over/Under are counted after two periods (four innings both). Bets do not include possible extra inning or a scoring contest, unless otherwise stated. If a match is interrupted and not played within 12 hours - all undecided bets are considered void. All bets are settled based on the official results.ROWING
In the event of a race starting but not being completed then all betswill be void.
SAILING
All-in compete or not. Where applicable the podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. To Win Match - In the event of a race starting but not being completed then the player/team progressing to the next round or being awarded the victory will be deemed the winner for settlement purposes.SHOOTING
The competitors must start one round for bets to stand, otherwise betswill be void.
SUMO
In the event of a draw all bets will be void and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakes returned.SURFING
Outright bets predict the winner of the league/tournament. Bets will be settled according to the final standings, unless otherwise stated.SWIMMING
The competitors must pass the starting line for bets to stand, otherwise bets will be void.TRIATHLON
The competitors must pass the starting line for bets to stand, otherwise bets will be void.TROTTING
All bets on Trotting will be settled from the official source for the relevant country. Based on the official result, the horse with the highest finishing position will be deemed the winner. Unless otherwise stated, if a selection does not participate in a race, all bets on that selection will be settled as losers. If more than one horse wins the race then Dead Heat rules apply. When a dead heat occurs for first place, the stake money on the winning selection will be divided by the number of winners, with full odds paid at the reduced stake. If a race is cancelled or postponed, all bets on the race will bevoid.
WATER POLO
All match markets will be settled on regulation time, unless statedotherwise.
Regulation time must be completed for bets to stand unless otherwisestated.
In the event of a match starting but not being completed then betswill be void.
WEIGHT LIFTING
All-in compete or not. The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals willnot affect bets.
WRESTLING
The podium presentation will determine the settlement of bets. Subsequent disqualifications and/or appeals will not affect bets. To Win Match - In the event of a draw all bets will be void and stakes returned. If either fighter is replaced with another fighter all bets will be void and stakes returned. Last Revision: 20 November 2020 (Version: #48)BET TYPES
SINGLES, ACCUMULATORS AND SYSTEM BETS In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.SINGLES
A single is one bet placed on one selection in an event. Your single wins if the selection you bet on wins. So if you bet £1 on a selection to win at odds of 3-1, you’ll get £3 plus your stake back if you’re right – a total of £4.ACCUMULATORS
Accumulators, also known as accas, combos or multis, are when you pick more than one selection across a number of events. The odds of your selections are multiplied together, offering you the chance to get much higher returns than if you place the bets separately. The names of bets with different numbers of selections are shown in the tablebelow.
For the accumulator to win, all your selections must win. You can work out the returns from an acca by thinking of it as a series of singles that are multiplied together with each win. You multiply the returns from the first bet by the odds of the other bets. Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1. The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30. The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120. The third selection wins at 4/1, so you multiply the new stake of 120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.BET NAME
NO. OF SELECTIONS
Single
1
Double
2
Treble
3
4-Fold
4
5-Fold
5
6-Fold
6
7-Fold
7
8-Fold
8
9-Fold
9
10-Fold
10
11-Fold
11
12-Fold
12
13-Fold
13
14-Fold
14
15-Fold
15
16-Fold
16
17-Fold
17
18-Fold
18
19-Fold
19
20-Fold
20
In all cases, all your selections must be successful for the Accumulator (Acca) to be a winner. If one or more selections from the accumulator are cancelled, the bet will become the next bet down the scale. In other words, a 4-fold becomes a treble, a treble becomes a double and a double becomes a single from the moment there’s a result on one of the other selections.PUSH
When you make a bet where there’s only two winning outcomes (two-way) - such as which NBA team will be winning after the first quarter - and the score is tied, it’s called a Push. The bet is void and your stake is returned. This also applies to Over/Under bets. If you bet on Manchester United and Liverpool scoring more than 3 goals between them and the result is 2-1 to either team, that’s also a push. This rule also applies to the handicap system, such as if you bet on Manchester United to win with Liverpool having a two-goal “head-start” and the result is 2-0 to United.NON-RUNNER
A non-runner is a selection that is named but doesn't take part in the event. If your selection is a non-runner, your bet will be void (and your stake returned). If the selection is part of an accumulator (multiple), your bet will become the next accumulator bet further down the scale, so a treble becomes a double, a double becomes a single,etc.
VOID
A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded. In all cases where the term ‘void’ is used, settlement will be asfollows:
* Single bets - stakes will be refunded. * Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes asingle, etc.
SYSTEM BETS
WHAT IS A SYSTEM BET? System bets are similar to accumulators. The big difference is that you choose several selections and various possible combinations of bets from those selections included in the wager. The best part is that not all your selections need to be right for you to get a return. You get paid for every winning combination, giving you multiplechances to win.
Let’s have a look at an example: A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3). For your three selections (let’s call them X, Y and Z) there are three possible double combinations: XY, XZ and YZ. If your selections X and Y are right, you’ll get a return on the XY double. If all three selections are right, you’ll win all three doubles! A £1 System 2/3 bet costs £3 because you’re placing a £1 bet on each ofthree selections.
So, you make your 3 selections, and below them on your bet slip you’ll see a section called “Multiples”. To place a 2/3 system bet, enter “1” in the box marked “Doubles x 3”. At the bottom of the bet slip you’ll see the number of bets (three), the total cost (£3) and the maximum return offered if all three selections win. You can view your active System bets by clicking the My Bets tab on the Bet Slip, the Open Bets tab at the top of the screen on desktop, or by clicking Open Bets in the Betting History section in the navigation menu on Mobile. You’ll see your bet receipt with the ticket number, the date and time of the events, the bet type, your selections, your total stake and the maximum winnings you’ll get if all your selections are correct. SYSTEMS INVOLVING 3 SELECTIONSSYSTEM 2/3
A 2/3 system lets you make three selections in different events, producing three possible winning double bets. Winning any two bets guarantees a return. Winning three bets means a higher return. A £1 System 2/3 costs £3. Number of bets placed3
Single bet
-
Accumulator bet
Double
3
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
TRIXIE
A Trixie lets you make three selections in different events, producing four possible winning bets: three doubles plus one treble. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Trixie costs £4. Number of bets placed4
Single bet
-
Accumulator bet
Double
3
Treble
1
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
PATENT
A patent lets you make three selections in different events, producing seven possible winning bets: three singles, three doubles and one treble. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Patent costs £7. Number of bets placed7
Single bet
3
Accumulator bet
Double
3
Treble
1
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 4 SELECTIONSSYSTEM 2/4
A 2/4 system lets you make four selections in different events, producing six possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/4 costs £6. Number of bets placed6
Single bet
-
Accumulator bet
Double
6
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/4
A 3/4 system lets you make four selections in different events, producing four possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/4 costs £4. Number of bets placed4
Single bet
-
Accumulator bet
Double
-
Treble
4
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
YANKEE
A Yankee lets you make four selections in different events, producing 11 possible winning bets: six doubles, four trebles and one four-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Yankee costs £11. Number of bets placed11
Single bet
-
Accumulator bet
Double
6
Treble
4
4folds
1
5folds
-
6folds
-
7folds
-
8folds
-
LUCKY 15
A Lucky 15 lets you make four selections in different events, producing 15 possible winning bets: four singles, six doubles, four trebles and one four-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 15 costs £15. Number of bets placed15
Single bet
4
Accumulator bet
Double
6
Treble
4
4folds
1
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 5 SELECTIONSSYSTEM 2/5
A 2/5 system lets you make five selections in different events, producing ten possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/5 costs £10. Number of bets placed10
Single bet
-
Accumulator bet
Double
10
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/5
A 3/5 system lets you make five selections in different events, producing ten possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/5 costs £10. Number of bets placed10
Single bet
-
Accumulator bet
Double
-
Treble
10
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/5
A 4/5 system lets you make five selections in different events, producing five possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/5 costs £5. Number of bets placed5
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
5
5folds
-
6folds
-
7folds
-
8folds
-
SUPER YANKEE
A Super Yankee system lets you make five selections in different events, producing 26 possible winning bets: ten doubles, ten trebles, five four-folds and one five-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Yankeecosts £26.
Number of bets placed26
Single bet
-
Accumulator bet
Double
10
Treble
10
4folds
5
5folds
1
6folds
-
7folds
-
8folds
-
LUCKY 31
A Lucky 31 system lets you make five selections in different events, producing 31 possible winning bets: five singles, ten doubles, ten trebles, five four-folds and one five-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 31 costs £31. Number of bets placed31
Single bet
5
Accumulator bet
Double
10
Treble
10
4folds
5
5folds
1
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 6 SELECTIONSSYSTEM 2/6
A 2/6 system lets you make six selections in different events, producing 15 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 System 2/6 costs £15. Number of bets placed15
Single bet
-
Accumulator bet
Double
15
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/6
A 3/6 system lets you make six selections in different events, producing 20 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/6 costs £20. Number of bets placed20
Single bet
-
Accumulator bet
Double
-
Treble
20
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/6
A 4/6 system lets you make six selections in different events, producing 15 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/6 costs £15. Number of bets placed15
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
15
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/6
A 5/6 system lets you make six selections in different events, producing six possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/6 costs £6. Number of bets placed6
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
6
6folds
-
7folds
-
8folds
-
HEINZ
A Heinz system lets you make six selections in different events, producing 57 possible winning bets: 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1Heinz costs £57.
Number of bets placed57
Single bet
-
Accumulator bet
Double
15
Treble
20
4folds
15
5folds
6
6folds
1
7folds
-
8folds
-
LUCKY 63
A Lucky 63 system lets you make six selections in different events, producing 63 possible winning bets: six singles, 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 63 costs £63. Number of bets placed63
Single bet
6
Accumulator bet
Double
15
Treble
20
4folds
15
5folds
6
6folds
1
7folds
-
8folds
-
SYSTEMS INVOLVING 7 SELECTIONSSYSTEM 2/7
A 2/7 system lets you make seven selections in different events, producing 21 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/7 costs £21. Number of bets placed21
Single bet
-
Accumulator bet
Double
21
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/7
A 3/7 system lets you make seven selections in different events, producing 35 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/7 costs £35. Number of bets placed35
Single bet
-
Accumulator bet
Double
-
Treble
35
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/7
A 4/7 system lets you make seven selections in different events, producing 35 possible winning four-fold bets. Winning any four winning bets guarantees a return. Winning more bets means a higher return. A 1 System 4/7 costs £35. Number of bets placed35
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
35
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/7
A 5/7 system lets you make seven selections in different events, producing 21 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/7 costs £21. Number of bets placed21
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
21
6folds
-
7folds
-
8folds
-
SYSTEM 6/7
A 6/7 system lets you make seven selections in different events, producing seven possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/7 costs £7. Number of bets placed7
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
7
7folds
-
8folds
-
SUPER HEINZ
A Super Heinz system lets you make seven selections in different events, producing 120 possible winning bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, seven six-folds and one seven-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Heinz costs £120. Number of bets placed120
Single bet
-
Accumulator bet
Double
21
Treble
35
4folds
35
5folds
21
6folds
7
7folds
1
8folds
-
SYSTEMS INVOLVING 8 SELECTIONSSYSTEM 2/8
A 2/8 system lets you make eight selections in different events, producing 28 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/8 costs £28. Number of bets placed28
Single bet
-
Accumulator bet
Double
28
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/8
A 3/8 system lets you make eight selections in different events, producing 56 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/8 costs £56. Number of bets placed56
Single bet
-
Accumulator bet
Double
-
Treble
56
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/8
A 4/8 system lets you make eight selections in different events, producing 70 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/8 costs 70. Number of bets placed70
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
70
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/8
A 5/8 system lets you make eight selections in different events, producing 56 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/8 costs £56. Number of bets placed56
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
56
6folds
-
7folds
-
8folds
-
SYSTEM 6/8
A 6/8 system lets you make eight selections in different events, producing 28 possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/8 costs £28. Number of bets placed28
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
28
7folds
-
8folds
-
SYSTEM 7/8
A 7/8 system lets you make eight selections in different events, producing eight possible winning seven-fold bets. Winning any seven bets guarantees a return. Winning more bets means a higher return. A 1 System 7/8 costs £8. Number of bets placed8
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
-
7folds
8
8folds
-
GOLIATH
A Goliath system lets you make eight selections in different events, producing 247 possible winning bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, eight seven-folds and one eight-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 Goliath costs £247. Number of bets placed247
Single bet
-
Accumulator bet
Double
28
Treble
56
4folds
70
5folds
56
6folds
28
7folds
8
8folds
1
Last Revision: 26/07/16 (Version: #40) SINGLES, ACCUMULATORS AND SYSTEM BETS SINGLES, ACCUMULATORS AND SYSTEM BETS In this guide, we will explain the difference between Singles, Accumulators, and System bets in Sports Betting.SINGLES
A single is one bet placed on one selection in an event. Your single wins if the selection you bet on wins. So if you bet £1 on a selection to win at odds of 3-1, you’ll get £3 plus your stake back if you’re right – a total of £4.ACCUMULATORS
Accumulators, also known as accas, combos or multis, are when you pick more than one selection across a number of events. The odds of your selections are multiplied together, offering you the chance to get much higher returns than if you place the bets separately. The names of bets with different numbers of selections are shown in the tablebelow.
For the accumulator to win, all your selections must win. You can work out the returns from an acca by thinking of it as a series of singles that are multiplied together with each win. You multiply the returns from the first bet by the odds of the other bets. Let’s say you bet £10 on a treble (an acca with 3 selections) with odds of 2/1, 3/1 and 4/1. The first selection wins at 2/1, giving you £20 in winnings plus your original stake, making a new stake of £30. The second selection wins at 3/1, so you multiply the £30 from the first selection by 3, making £90. Then add the current stake of £30, making a total return of £120. The third selection wins at 4/1, so you multiply the new stake of 120 from the first two winning selections by 4, making £480. Then add the current stake of £120, making a total return of £600.BET NAME
NO. OF SELECTIONS
Single
1
Double
2
Treble
3
4-Fold
4
5-Fold
5
6-Fold
6
7-Fold
7
8-Fold
8
9-Fold
9
10-Fold
10
11-Fold
11
12-Fold
12
13-Fold
13
14-Fold
14
15-Fold
15
16-Fold
16
17-Fold
17
18-Fold
18
19-Fold
19
20-Fold
20
In all cases, all your selections must be successful for the Accumulator (Acca) to be a winner. If one or more selections from the accumulator are cancelled, the bet will become the next bet down the scale. In other words, a 4-fold becomes a treble, a treble becomes a double and a double becomes a single from the moment there’s a result on one of the other selections.PUSH
When you make a bet where there’s only two winning outcomes (two-way) - such as which NBA team will be winning after the first quarter - and the score is tied, it’s called a Push. The bet is void and your stake is returned. This also applies to Over/Under bets. If you bet on Manchester United and Liverpool scoring more than 3 goals between them and the result is 2-1 to either team, that’s also a push. This rule also applies to the handicap system, such as if you bet on Manchester United to win with Liverpool having a two-goal “head-start” and the result is 2-0 to United.NON-RUNNER
A non-runner is a selection that is named but doesn't take part in the event. If your selection is a non-runner, your bet will be void (and your stake returned). If the selection is part of an accumulator (multiple), your bet will become the next accumulator bet further down the scale, so a treble becomes a double, a double becomes a single,etc.
VOID
A void bet is when a bet is cancelled for a reason such as a selection withdrawing from the event, meaning that your stake is refunded. In all cases where the term ‘void’ is used, settlement will be asfollows:
* Single bets - stakes will be refunded. * Accumulator (Multiple) bets - void selections will be disregarded within the bet, meaning that if the selection is part of an accumulator (multiple), the bet will become the next accumulator bet down the scale, e.g. a treble becomes a double, a double becomes asingle, etc.
SYSTEM BETS
WHAT IS A SYSTEM BET? System bets are similar to accumulators. The big difference is that you choose several selections and various possible combinations of bets from those selections included in the wager. The best part is that not all your selections need to be right for you to get a return. You get paid for every winning combination, giving you multiplechances to win.
Let’s have a look at an example: A System 2/3 Bet means it’s all about doubles (the 2 in 2/3) and you need to make 3 selections (the 3 in 2/3). For your three selections (let’s call them X, Y and Z) there are three possible double combinations: XY, XZ and YZ. If your selections X and Y are right, you’ll get a return on the XY double. If all three selections are right, you’ll win all three doubles! A £1 System 2/3 bet costs £3 because you’re placing a £1 bet on each ofthree selections.
So, you make your 3 selections, and below them on your bet slip you’ll see a section called “Multiples”. To place a 2/3 system bet, enter “1” in the box marked “Doubles x 3”. At the bottom of the bet slip you’ll see the number of bets (three), the total cost (£3) and the maximum return offered if all three selections win. You can view your active System bets by clicking the My Bets tab on the Bet Slip, the Open Bets tab at the top of the screen on desktop, or by clicking Open Bets in the Betting History section in the navigation menu on Mobile. You’ll see your bet receipt with the ticket number, the date and time of the events, the bet type, your selections, your total stake and the maximum winnings you’ll get if all your selections are correct. SYSTEMS INVOLVING 3 SELECTIONSSYSTEM 2/3
A 2/3 system lets you make three selections in different events, producing three possible winning double bets. Winning any two bets guarantees a return. Winning three bets means a higher return. A £1 System 2/3 costs £3. Number of bets placed3
Single bet
-
Accumulator bet
Double
3
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
TRIXIE
A Trixie lets you make three selections in different events, producing four possible winning bets: three doubles plus one treble. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Trixie costs £4. Number of bets placed4
Single bet
-
Accumulator bet
Double
3
Treble
1
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
PATENT
A patent lets you make three selections in different events, producing seven possible winning bets: three singles, three doubles and one treble. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Patent costs £7. Number of bets placed7
Single bet
3
Accumulator bet
Double
3
Treble
1
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 4 SELECTIONSSYSTEM 2/4
A 2/4 system lets you make four selections in different events, producing six possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/4 costs £6. Number of bets placed6
Single bet
-
Accumulator bet
Double
6
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/4
A 3/4 system lets you make four selections in different events, producing four possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/4 costs £4. Number of bets placed4
Single bet
-
Accumulator bet
Double
-
Treble
4
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
YANKEE
A Yankee lets you make four selections in different events, producing 11 possible winning bets: six doubles, four trebles and one four-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Yankee costs £11. Number of bets placed11
Single bet
-
Accumulator bet
Double
6
Treble
4
4folds
1
5folds
-
6folds
-
7folds
-
8folds
-
LUCKY 15
A Lucky 15 lets you make four selections in different events, producing 15 possible winning bets: four singles, six doubles, four trebles and one four-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 15 costs £15. Number of bets placed15
Single bet
4
Accumulator bet
Double
6
Treble
4
4folds
1
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 5 SELECTIONSSYSTEM 2/5
A 2/5 system lets you make five selections in different events, producing ten possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/5 costs £10. Number of bets placed10
Single bet
-
Accumulator bet
Double
10
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/5
A 3/5 system lets you make five selections in different events, producing ten possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/5 costs £10. Number of bets placed10
Single bet
-
Accumulator bet
Double
-
Treble
10
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/5
A 4/5 system lets you make five selections in different events, producing five possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/5 costs £5. Number of bets placed5
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
5
5folds
-
6folds
-
7folds
-
8folds
-
SUPER YANKEE
A Super Yankee system lets you make five selections in different events, producing 26 possible winning bets: ten doubles, ten trebles, five four-folds and one five-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Yankeecosts £26.
Number of bets placed26
Single bet
-
Accumulator bet
Double
10
Treble
10
4folds
5
5folds
1
6folds
-
7folds
-
8folds
-
LUCKY 31
A Lucky 31 system lets you make five selections in different events, producing 31 possible winning bets: five singles, ten doubles, ten trebles, five four-folds and one five-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 31 costs £31. Number of bets placed31
Single bet
5
Accumulator bet
Double
10
Treble
10
4folds
5
5folds
1
6folds
-
7folds
-
8folds
-
SYSTEMS INVOLVING 6 SELECTIONSSYSTEM 2/6
A 2/6 system lets you make six selections in different events, producing 15 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 System 2/6 costs £15. Number of bets placed15
Single bet
-
Accumulator bet
Double
15
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/6
A 3/6 system lets you make six selections in different events, producing 20 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/6 costs £20. Number of bets placed20
Single bet
-
Accumulator bet
Double
-
Treble
20
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/6
A 4/6 system lets you make six selections in different events, producing 15 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/6 costs £15. Number of bets placed15
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
15
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/6
A 5/6 system lets you make six selections in different events, producing six possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/6 costs £6. Number of bets placed6
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
6
6folds
-
7folds
-
8folds
-
HEINZ
A Heinz system lets you make six selections in different events, producing 57 possible winning bets: 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1Heinz costs £57.
Number of bets placed57
Single bet
-
Accumulator bet
Double
15
Treble
20
4folds
15
5folds
6
6folds
1
7folds
-
8folds
-
LUCKY 63
A Lucky 63 system lets you make six selections in different events, producing 63 possible winning bets: six singles, 15 doubles, 20 trebles, 15 four-folds, six five-folds, and one six-fold. Winning any one bet guarantees a return. Winning more bets means a higher return. A £1 Lucky 63 costs £63. Number of bets placed63
Single bet
6
Accumulator bet
Double
15
Treble
20
4folds
15
5folds
6
6folds
1
7folds
-
8folds
-
SYSTEMS INVOLVING 7 SELECTIONSSYSTEM 2/7
A 2/7 system lets you make seven selections in different events, producing 21 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/7 costs £21. Number of bets placed21
Single bet
-
Accumulator bet
Double
21
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/7
A 3/7 system lets you make seven selections in different events, producing 35 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/7 costs £35. Number of bets placed35
Single bet
-
Accumulator bet
Double
-
Treble
35
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/7
A 4/7 system lets you make seven selections in different events, producing 35 possible winning four-fold bets. Winning any four winning bets guarantees a return. Winning more bets means a higher return. A 1 System 4/7 costs £35. Number of bets placed35
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
35
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/7
A 5/7 system lets you make seven selections in different events, producing 21 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/7 costs £21. Number of bets placed21
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
21
6folds
-
7folds
-
8folds
-
SYSTEM 6/7
A 6/7 system lets you make seven selections in different events, producing seven possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/7 costs £7. Number of bets placed7
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
7
7folds
-
8folds
-
SUPER HEINZ
A Super Heinz system lets you make seven selections in different events, producing 120 possible winning bets: 21 doubles, 35 trebles, 35 four-folds, 21 five-folds, seven six-folds and one seven-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 Super Heinz costs £120. Number of bets placed120
Single bet
-
Accumulator bet
Double
21
Treble
35
4folds
35
5folds
21
6folds
7
7folds
1
8folds
-
SYSTEMS INVOLVING 8 SELECTIONSSYSTEM 2/8
A 2/8 system lets you make eight selections in different events, producing 28 possible winning double bets. Winning any two bets guarantees a return. Winning more bets means a higher return. A £1 System 2/8 costs £28. Number of bets placed28
Single bet
-
Accumulator bet
Double
28
Treble
-
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 3/8
A 3/8 system lets you make eight selections in different events, producing 56 possible winning treble bets. Winning any three bets guarantees a return. Winning more bets means a higher return. A £1 System 3/8 costs £56. Number of bets placed56
Single bet
-
Accumulator bet
Double
-
Treble
56
4folds
-
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 4/8
A 4/8 system lets you make eight selections in different events, producing 70 possible winning four-fold bets. Winning any four bets guarantees a return. Winning more bets means a higher return. A £1 System 4/8 costs 70. Number of bets placed70
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
70
5folds
-
6folds
-
7folds
-
8folds
-
SYSTEM 5/8
A 5/8 system lets you make eight selections in different events, producing 56 possible winning five-fold bets. Winning any five bets guarantees a return. Winning more bets means a higher return. A £1 System 5/8 costs £56. Number of bets placed56
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
56
6folds
-
7folds
-
8folds
-
SYSTEM 6/8
A 6/8 system lets you make eight selections in different events, producing 28 possible winning six-fold bets. Winning any six bets guarantees a return. Winning more bets means a higher return. A £1 System 6/8 costs £28. Number of bets placed28
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
28
7folds
-
8folds
-
SYSTEM 7/8
A 7/8 system lets you make eight selections in different events, producing eight possible winning seven-fold bets. Winning any seven bets guarantees a return. Winning more bets means a higher return. A 1 System 7/8 costs £8. Number of bets placed8
Single bet
-
Accumulator bet
Double
-
Treble
-
4folds
-
5folds
-
6folds
-
7folds
8
8folds
-
GOLIATH
A Goliath system lets you make eight selections in different events, producing 247 possible winning bets: 28 doubles, 56 trebles, 70 four-folds, 56 five-folds, 28 six-folds, eight seven-folds and one eight-fold. Winning any two bets guarantees a return. Winning more bets means a higher return. £1 Goliath costs £247. Number of bets placed247
Single bet
-
Accumulator bet
Double
28
Treble
56
4folds
70
5folds
56
6folds
28
7folds
8
8folds
1
Last Revision: 26/07/16 (Version: #40)HANDICAP
HANDICAP BETTING
The Asian Line is a special type of handicap used for soccer matches. Depending on the strength of each team, a handicap is issued for the game. This enables the odds for each side to be more similar, allowing for more competitive betting opportunities. All bets on the Asian Handicap in live betting (including 1st/2nd half bets) are settled according to the score line. Any goals prior to the bet being placed are ignored for settlement purposes.ASIAN HANDICAP
WHAT IT MEANS
0
You win if your team wins the match. If there's a draw (0 goals difference), you are refunded your stake.0.25
You win if your team wins the match. If there's a draw, your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.0.5
You win if your team draws or wins the match.0.75
You win if your team wins or draws the match. If it loses with a one goal difference, you lose half of the amount staked.1
You win if your team wins or draws the match. If it loses with a goal difference of one, your stake is refunded.-0.25
You win if your team wins the match. If it draws you lose half ofthe amount staked.
-0.5
You win if your team wins the match.-0.75
You win if your team wins the match with a goal difference of two or more. If it wins with one goal your bet is split in half: one half is considered a win, the other half is considered a draw and its stakes are refunded.-1
You win if your team wins the match with a goal difference of two or more. If it wins with a goal difference of one, your stake isrefunded.
Live betting example: Juventus vs Man.United - Live score 1:0TEAM
ASIAN HANDICAP
ODDS
Juventus
-0.75
5/6 (1.80)
Manchester
+0.75
23/20 (2.15)
Final score 3:0
If you bet on Juventus €100, your net win is €80 Final score 2:0, 3:1 If you bet on Juventus €100, your net win €40 Final score 1:0, 1:1, 1:2, 1:3,2:1, 2:2, 3:2, 3:3 If you bet on Man. United €100, your net win is €1153-WAY HANDICAP
In a 3-Way Handicap, the line is set so that there can also be a draw outcome, giving you 3 potential bets. Handicap (-1) - You win if your team wins the match with a goal difference of two or more. Tie: You win if the team with (-1) Handicap wins the match with exactly one goal difference. Handicap (+1) - You win if your team draws or win the match. Last Revision: 26/07/16 (Version: #40)EACH-WAY
EACH-WAY
WHAT IS AN EACH-WAY BET? An Each-Way (E/W) bet contains two parts - win bet and place bet. The win part is on your selection to come first in the event, and the place part is on your selection to finish either first or in one of the official top-ranked positions (e.g. 2nd, 3rd, 4th, etc.) which are shown on the betting slip when you place your wager. This bet is very popular in horse racing because you can earn returns even if your horse doesn't finish first. HOW DO EACH-WAY BETS WORK? When you place an Each-Way bet (by ticking the E/W check box on the betting slip), your stake is doubled. Half is put on the outright win, and the other half is on your runner finishing in one of the top places. You can see how much you’ll win from a place finish in the “place terms” which are shown underneath the stake box. The place terms show the fraction of the odds you’ll get for a place finish, plus the top ranked places, e.g.: ¼ 1-2-3. The place terms depend on the number of runners. So in a race of 8 or more runners, the place terms would read: ⅕ 1-2-3. If your runner wins, you’ll get paid twice - once for the win plus another ⅕ of the odds return for your selection finishing in the top three places. Here’s an example: You place a £1 bet on a 12/1 shot with E/W terms of ¼ 1-2-3. If your runner finishes 1st: * You win £12 plus your stake (£1) for the outright win; * You also win £3 (a quarter of the outright odds: 3/1) plus your stake (£1) for placing (i.e. finishing in the top three) That gives you a total of £17. If your selection finishes 2nd or 3rd: * The win part of your bet loses * You win £3 plus your stake for placing in the top three If your selection finishes outside the top three places, both betslose.
HOW DO EACH-WAY ACCUMULATORS WORK? With Each-Way Accas, the win part of the first bet is carried over to the win part of the next event, and similarly, the each-way part is carried over to the each-way part of the next event.EXAMPLE:
You place a £1 E/W acca on both selection A in Race 1 and on selection B in Race 2. This means you have an outright (win) acca on both selections A and B winning the race. You also have a place acca on selections A and B both finishing inside the top places.The odds are:
12/1 on selection A with E/W terms of ¼ 1-2-3. 10/1 on selection B with E/W terms of ⅕ 1-2-3. If selection A comes first and selection B finishes in the top three places, the outright portion of the acca will lose, but the placeportion will win.
You get ¼ of the winning odds for selection A (£3) plus your stake(£1)
PLUS ⅕ of the winning odds for selection B (£2) plus your stake(£1)
This gives you a total return of £7. If selection A finishes in the top three places and selection B comes first, again, the outright portion of the acca will lose, but the place portion will win. Again your total return is £7 But if both your selections win, both the outright and the place portions of the acca are winners. You win £12 plus your stake (£1) on selection A for winning and £3 plus your stake (£1) for finishing in the top three places. You also win £10 plus your stake (£1) on selection B for winning and 2 plus your stake (£1) for finishing in the top three places. This gives you a total return of £31. Last Revision: 26/07/16 (Version: #40)TEASER BETS
TEASER BETS
A teaser bet allows you to adjust the points spread and game totals on two or more American Football or Basketball teams by choosing a fixed number of points. The number of teams and points selected determinesyour payout odds.
HOW DO TEASER BETS WORK? All selections must be successful for the teaser bet to win. If a selection in a two team teaser is a push, the bet will be considered “no action” and the stake will be refunded. A push in teasers of more than two teams will result in the bet dropping to the next level down, if available, or losing if not. Teaser bets will only be allowed on pre-match events and only for selected leagues, including: i. Regular teasers for NBA, NCAAB, NFL, NCAAF or any other league in which teaser bets are allowed (4, 4.5 and 5 for Basketball and 6, 6.5 and 7 for American Football) ii. SUPER TEASERS: 3 teams teaser - buying 8 points, ties lose, odds-120/1.83
iii. MONSTER TEASER: 4 teams teaser - buying 10 points, ties lose,odds -120/1.83
BUYING POINTS
Buying points allows you to change the point-spread or game total of an American Football or Basketball game. You can move the point-spread so you get more points when betting the underdog, and fewer points when betting on the favourite. You can move the total so you get a higher total when betting the under or a lower total if betting theover.
Last Revision: 12 September 2018 (Version: #41)FAST MARKETS
FAST MARKETS
Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5 minutes of a live football match, giving you the incredible potential to win on every minute of your favourite live games! Think Rooney's about to lose it? Bet on a booking! Think the goalie's lost his grip? Bet on a corner! You can choose to bet on goals, corners, bookings, penalties, throw-ins, free kicks and goal kicks to happen during the game's next 1 minute or 5 minutes:EVENT
DESCRIPTION
Goal
The time at which a goal is scoredCorner
The time at which a corner is awardedBooking
The time at which a yellow or red card is shown to a participatingplayer
Penalty
The time at which a penalty is awardedThrow-In
The time at which a throw-in is awardedFree Kick
The time at which a free kick is awardedGoal Kick
The time at which a goal kick is awarded 1 minute refers to 00:00 – 00:59 seconds of the relevant 1 minuteperiod.
5 minutes refers to 00:00 – 04:59 seconds of the relevant 5 minuteperiod.
Asian Handicap betting with these figures means you're essentially splitting your bet to cover certain outcomes. Injury time is not included. Here's how it works: * Select the live match you want to bet on * Choose the specific Fast Market from the list of options* Select your bet
* Enter your stake on your bet slip and click on 'Place bets' Turn up the heat on your live betting experience: try Fast Marketsnow.
Last Revision: 26/07/16 (Version: #40)HORSE RACING
HORSE RACING
Horse Racing is one of the biggest betting sports in the world with the most popular bets being win, each-way, accumulator and forecasts. Read on to learn more about these bet types.WHAT IS A RACECARD?
The Racecard gives information, prices and other details for a specific horse race. Horse racing racecard details generally include the time, place and distance of the race, the name and number of the horse, its finishing positions in the last few races (form), the jockey's colours (silks), and the condition of the course (going). Racecards give you the opportunity to pick your horses based on whatever variable you like, such as how they're performing, your lucky number, your favourite colour or the horse's name. WHAT IS A WIN SINGLE BET? A single is one bet placed on one selection in a race. Your single wins if the selection you bet on wins the specified race. WHAT IS AN EACH-WAY BET? An Each-Way (E/W) bet consists of two separate parts - a win part and a place part. The win part of the bet is on your selection to win the event, and the place part is on your selection to finish either first or within the race's specified place terms (e.g. 2nd, 3rd, 4th, etc). The bet is very popular in horse racing since it allows you to gain returns even if your horse doesn't finish first. WHAT IS AN ACCUMULATOR? An accumulator bet, also known as an acca or combo, involves 3 or more selections from different events. For the accumulator to win, each selection must win in their respective events, and all selections inthe bet must win.
WHAT IS A FORECAST BET? Forecast betting involves choosing 2 horses to finish first and second in a specific race. There are straight forecasts, reverse forecasts and combination forecasts... In a straight forecast, you choose 2 horses to finish first and second in the correct order. A reverse forecast is where you choose 2 horses to finish first and second in any order. And a combination forecast involves choosing 3 or more horses to finish first or second in anyorder.
WHAT IS A TRICAST BET? As the name suggests, tricast betting involves betting on 3 horses to finish first, second and third in a specific race. The typical tricast bet predicts which 3 horses will finish first, second and third, inthat order.
You can also bet a combination tricast, where you choose 3 horses to finish first, second and third in any order. Last Revision: 26/07/16 (Version: #40)CASINO RULES
CASINO RULES
* These Casino Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Casino Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions. These Casino Rules are inseparably linked to our Terms & Conditions, of which they form a part, and acceptance of these Casino Rules is a prerequisite to account registration. Any capitalized terms used herein which are not defined shall take their meaning from the Terms & Conditions. * A Customer’s total Account Balance is comprised of the aggregate of their Main Account, Casino Buy-In Account, Sports Bonus Account and Casino Bonus Account. Withdrawals cannot be made from either of the Bonus Accounts, but they can both be used to make wagers. Funds from the Sports Bonus Account can be used to place wagers on “Sports and “Live Betting” products and funds from the Casino Bonus Account can be used to place wagers on “Casino” and “Live Casino”products.
* Any withdrawal of funds from the Casino Buy-In Account may result in the forfeiture or voidance of Casino Product bonuses andpromotions.
* Please note that any of the “Casino” products offered within the Website are subject to additional specific terms and conditions, which are made available and accessible through each respective game. You hereby acknowledge that any use of such “Casino” and “Live Casino” products is further subject to such specific terms and conditions as shall apply from time to time. * Fraud and Collusion: Where there is evidence of a series of wagers having been placed by or for the same individual or syndicate of individuals on one and the same game in an effort to reach a guaranteed profit, 10bet reserves the right to make all wagers void and suspend relevant accounts. If you have played in a professional capacity, or in tandem with other Customer(s) as part of a club, group, etc., or placed bets or wagers in a coordinated manner with other Customer(s) targeting the same game, or having used a certain strategy to accumulate guaranteed profit in a long term; in this instance we further reserve the right, at our sole discretion, to restrict the ability for placing wagers on a certain game or restrict the maximum amount which can be used for placing a separate wager on the said game. 10bet is for sole use on an individual basis and for personal entertainment only. 10Bet allows only one account per person. Any subsequent accounts opened under the same postcode/personal details/IP address that are found to be related to any existing account may be closed immediately and any bets will be voided at 10Bet's discretion. 10Bet reserves the right to reclaim any winnings attained by these means and we reserve the right to withhold all or part of your balance and/or recover from your account deposits, pay outs, bonuses, any winnings that are attained by these means. Last Revision: 11 May 2020 (Version: #45)FAQ
ACCOUNT HELP
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At the end of the process, you will be asked to confirm that you have read and agree to 10bet’s T&Cs, privacy policy, betting rules and responsible gaming policy. I FORGOT MY USERNAME AND/OR PASSWORD - WHAT CAN I DO? That’s an easy one! Visit www.10bet.co.uk and click the “Login” button at the top of the page. In the pop-up that appears, click “Forgot password?”. You’ll then be asked to enter the email address which you used to register your 10bet account, and your date of birth. Click “Continue” and you’ll receive an email at the email address you’ve entered (as long as it matches the email address registered in your 10bet account) containing your username and a link to reset your password. When creating a new password, please note it must be at least 8 characters long and must contain a combination of the following: * English uppercase letters (A-Z) * English lowercase letters (a-z) * Numeric characters (0-9) * Special characters (!, $, #, %, etc.) I FORGOT MY LOGIN CREDENTIALS AND MY EMAIL ADDRESS - WHAT CAN I DO? Contact our live 24/7 Customer Support team, and after a successfully completing a quick verification process, one of our agents will help you to recover your credentials. If necessary, our team can also assist you by changing the email address registered in your account. In order to change your email address, you’ll need to send an official request and a copy of your ID from the new email address you’ve chosen. I CAN’T LOG IN AND THE “FORGOT PASSWORD?” TOOL ISN’T WORKING -WHAT CAN I DO?
There are a few steps you can take to receive a temporary password: * Make sure to enter the email address as registered in your 10betaccount.
* Make sure to enter your date of birth in the correct format. * Check the spam/junk folder in your email account. If you still haven’t received a password reset email with a link, contact our 24/7 Customer Support for further assistance. WHAT FEATURES ARE AVAILABLE IN MY ACCOUNT? Your 10bet account allows you to:* Deposit
* Place Sports bets
* Watch live events you’ve placed bets on * Cash out or edit your bets* Play Casino games
* Upload personal documents for account verification* Withdraw
* Review your transaction history, including all Sports bets andCasino sessions
* View your current balance and its breakdown into real money andbonus balances
* Review your open Sports bets * Set up responsible gaming controls – deposit limits, reality check, time out, account closure or self-exclusion * View your personal information and update your phone number * Read messages in your 10bet inbox and communicate with CustomerSupport
* Change your password * Change odds display style CAN I CHANGE MY USERNAME? Usernames cannot be changed once the registration process has been completed. Please note that it is also not possible to open another account in your name, as it is 10bet policy for each customer to haveonly one account.
CAN I CHANGE MY CHOSEN CURRENCY? You can contact our 24/7 Customer Support and request assistance with changing your currency. Please be aware that to complete this action, we might need to close your account and open a new one with the newrequested currency.
HOW CAN I CHANGE THE PERSONAL INFORMATION IN MY ACCOUNT? Your personal information can be changed by contacting our 24/7Customer Support.
The only detail in your account that you can update independently isyour phone number.
For your own safety, all other personal information such as your name, email address, billing address etc. can only be changed by contactingCustomer Support.
Please note that this process includes identity verification and might require you to provide identifying documents. HOW CAN I SET UP LIMITS AND CONTROLS ON MY ACCOUNT? First, if you have any concerns regarding your betting, we recommend that you take a few minutes to answer the Gambling Self-assessment test on our Responsible Gaming page. 10bet offers a wide range of facilities which can assist you in controlling the amount of time and money you spend on Sports andCasino betting:
* Deposit limit – you can set up a daily, weekly or monthly limiton your deposits.
* Time-out – you can take a break from your 10bet account for 24 hours,1 week,1 month, or 6 weeks. * Reality check – set an alert which will be prompted every 30/60/120/720 minutes while you’re logged in. The alert will show you the time that’s elapsed since you logged in and your overall betting history during that time. * Self-exclusion – set up a self-exclusion period and stop gambling altogether for 6 months, 1 year, 2 years, or 5 years. * Account closure – if you simply want to close your account for reasons which are not related to problem gambling, this facility is also available in your account. All these facilities are available in the Responsible Gambling” section under “My Account” (accessed by clicking your name in the top bar when you’re logged in). You can also find information about various gambling supportorganizations here.
HOW DOES 10BET PROTECT MY PERSONAL INFORMATION? We take our responsibilities to customers very seriously and make every effort to ensure that your online experience with 10bet is as safe and secure as possible. State-of-the-art technology, including minimum 128-bit SSL digital encryption, is deployed to protect all your financial transactions, (look out for the padlock icon located at the bottom right of thepage).
The 10bet website also uses a protective firewall that acts as a shield between the website itself and the outside internet. This acts as an additional layer of protection, guarding us and our clients against unauthorized access. WHAT CAN I DO TO PROTECT MY ACCOUNT? There are certain steps you can take to make sure your account issafe:
* Protect your username and password – never share these withanyone.
* Set a strong password (see the FAQ “I forgot my username and/or password - what can I do?” above) which you don’t use on other sites – make sure it is only known to you and contains a combination of different letters, numbers and/or special characters. * Change your password regularly. * Log out at the end of each session to ensure that your account is not accessible by others who may have access to your computer ormobile device.
* Avoid using public computers to access your account to prevent unknown software from recording your details. * Clear your browser cache to delete saved passwords and credentials for the sites you visit. HOW CAN I SUBMIT A COMPLAINT? We understand that there may be rare occasions when your expectations as a customer are not met. If you have a complaint or wish to raise an issue, please contact us via email as soon as possible, stating your username and the full details of the problem. The full complaints procedure can be found in clauses 4 and 5 of ourT&Cs here.
ACCOUNT HELP
ACCOUNT HELP
HOW DO I CREATE AN ACCOUNT? Click here to register, or visit www.10bet.co.uk and click the “Join Now” button. A registration window will pop up where you’ll be asked to fill in some details: * Your name, address and contact details * Your selected username and password (both of which will be needed to log in to your account) * Your selected deposit limit * Your chosen currency (€/£) * Your preferred odds display (fractional, decimal, American) Your username cannot be changed once the registration process is completed, and some details can only be changed by contacting CustomerSupport.
At the end of the process, you will be asked to confirm that you have read and agree to 10bet’s T&Cs, privacy policy, betting rules and responsible gaming policy. I FORGOT MY USERNAME AND/OR PASSWORD - WHAT CAN I DO? That’s an easy one! Visit www.10bet.co.uk and click the “Login” button at the top of the page. In the pop-up that appears, click “Forgot password?”. You’ll then be asked to enter the email address which you used to register your 10bet account, and your date of birth. Click “Continue” and you’ll receive an email at the email address you’ve entered (as long as it matches the email address registered in your 10bet account) containing your username and a link to reset your password. When creating a new password, please note it must be at least 8 characters long and must contain a combination of the following: * English uppercase letters (A-Z) * English lowercase letters (a-z) * Numeric characters (0-9) * Special characters (!, $, #, %, etc.) I FORGOT MY LOGIN CREDENTIALS AND MY EMAIL ADDRESS - WHAT CAN I DO? Contact our live 24/7 Customer Support team, and after a successfully completing a quick verification process, one of our agents will help you to recover your credentials. If necessary, our team can also assist you by changing the email address registered in your account. In order to change your email address, you’ll need to send an official request and a copy of your ID from the new email address you’ve chosen. I CAN’T LOG IN AND THE “FORGOT PASSWORD?” TOOL ISN’T WORKING -WHAT CAN I DO?
There are a few steps you can take to receive a temporary password: * Make sure to enter the email address as registered in your 10betaccount.
* Make sure to enter your date of birth in the correct format. * Check the spam/junk folder in your email account. If you still haven’t received a password reset email with a link, contact our 24/7 Customer Support for further assistance. WHAT FEATURES ARE AVAILABLE IN MY ACCOUNT? Your 10bet account allows you to:* Deposit
* Place Sports bets
* Watch live events you’ve placed bets on * Cash out or edit your bets* Play Casino games
* Upload personal documents for account verification* Withdraw
* Review your transaction history, including all Sports bets andCasino sessions
* View your current balance and its breakdown into real money andbonus balances
* Review your open Sports bets * Set up responsible gaming controls – deposit limits, reality check, time out, account closure or self-exclusion * View your personal information and update your phone number * Read messages in your 10bet inbox and communicate with CustomerSupport
* Change your password * Change odds display style CAN I CHANGE MY USERNAME? Usernames cannot be changed once the registration process has been completed. Please note that it is also not possible to open another account in your name, as it is 10bet policy for each customer to haveonly one account.
CAN I CHANGE MY CHOSEN CURRENCY? You can contact our 24/7 Customer Support and request assistance with changing your currency. Please be aware that to complete this action, we might need to close your account and open a new one with the newrequested currency.
HOW CAN I CHANGE THE PERSONAL INFORMATION IN MY ACCOUNT? Your personal information can be changed by contacting our 24/7Customer Support.
The only detail in your account that you can update independently isyour phone number.
For your own safety, all other personal information such as your name, email address, billing address etc. can only be changed by contactingCustomer Support.
Please note that this process includes identity verification and might require you to provide identifying documents. HOW CAN I SET UP LIMITS AND CONTROLS ON MY ACCOUNT? First, if you have any concerns regarding your betting, we recommend that you take a few minutes to answer the Gambling Self-assessment test on our Responsible Gaming page. 10bet offers a wide range of facilities which can assist you in controlling the amount of time and money you spend on Sports andCasino betting:
* Deposit limit – you can set up a daily, weekly or monthly limiton your deposits.
* Time-out – you can take a break from your 10bet account for 24 hours,1 week,1 month, or 6 weeks. * Reality check – set an alert which will be prompted every 30/60/120/720 minutes while you’re logged in. The alert will show you the time that’s elapsed since you logged in and your overall betting history during that time. * Self-exclusion – set up a self-exclusion period and stop gambling altogether for 6 months, 1 year, 2 years, or 5 years. * Account closure – if you simply want to close your account for reasons which are not related to problem gambling, this facility is also available in your account. All these facilities are available in the Responsible Gambling” section under “My Account” (accessed by clicking your name in the top bar when you’re logged in). You can also find information about various gambling supportorganizations here.
HOW DOES 10BET PROTECT MY PERSONAL INFORMATION? We take our responsibilities to customers very seriously and make every effort to ensure that your online experience with 10bet is as safe and secure as possible. State-of-the-art technology, including minimum 128-bit SSL digital encryption, is deployed to protect all your financial transactions, (look out for the padlock icon located at the bottom right of thepage).
The 10bet website also uses a protective firewall that acts as a shield between the website itself and the outside internet. This acts as an additional layer of protection, guarding us and our clients against unauthorized access. WHAT CAN I DO TO PROTECT MY ACCOUNT? There are certain steps you can take to make sure your account issafe:
* Protect your username and password – never share these withanyone.
* Set a strong password (see the FAQ “I forgot my username and/or password - what can I do?” above) which you don’t use on other sites – make sure it is only known to you and contains a combination of different letters, numbers and/or special characters. * Change your password regularly. * Log out at the end of each session to ensure that your account is not accessible by others who may have access to your computer ormobile device.
* Avoid using public computers to access your account to prevent unknown software from recording your details. * Clear your browser cache to delete saved passwords and credentials for the sites you visit. HOW CAN I SUBMIT A COMPLAINT? We understand that there may be rare occasions when your expectations as a customer are not met. If you have a complaint or wish to raise an issue, please contact us via email as soon as possible, stating your username and the full details of the problem. The full complaints procedure can be found in clauses 4 and 5 of ourT&Cs here.
BETTING HELP
BETTING HELP
WHAT ARE THE MINIMUM AND MAXIMUM STAKES I CAN BET? The minimum bet stake is £0.10 (or equivalent in euros). The maximum varies between sports, leagues and bet types. Just beneath the stake box on the bet slip you can see a “Max Bet” button. Clicking it will automatically enter the maximum stake allowed for your selected bet. If you want to stake more than the max bet amount, type the amount manually and click "Place Bet". Your request will be referred to a trader and will either be approved, declined, or countered withanother offer.
WHERE CAN I FIND INFORMATION ABOUT THE BETTING OPTIONS AVAILABLE AT10BET?
You can visit the Bet Types page to find information about availablebetting options.
We’re currently working on a series of short, straightforward video tutorials which will guide you through the bet types and the bet placement process. Once launched, these will be found on our GettingStarted page.
WHERE CAN I FIND THE BETTING RULES? You can find all the betting rules conveniently categorized per sporthere.
WHAT ARE FAST MARKET BETS? Fast Markets allow you to bet on whether you think a specific event will happen within the next 1 or 5-minute period of a live event. You can read more about Fast Markets here. WHAT’S THE DIFFERENCE BETWEEN ASIAN AND EUROPEAN HANDICAP? For your convenience, we’ve prepared a short summary of handicapbetting here.
WHERE CAN I FIND ADVICE ABOUT BETTING ON HORSE RACING? We’ve jotted down the essentials of horse racing bets here for your convenience. If you need more information, contact our professionally trained 24/7 Customer Support team for assistance. MY BET WAS NOT ACCEPTED - WHY IS THAT? When a stake is above the maximum bet amount, it is transferred for review by a professional trader, who considers all aspects of the bet and decides whether it can be accepted as it is, or whether to make a counter-offer. Once a counter-offer is made, you must accept it within a specific timeframe (usually 20-30 seconds) otherwise it expires and the bet is not placed. WHEN WILL MY BET BE SETTLED? Bets are usually settled within a few minutes of the time the result is known, including live bets which are decided before the event isfinished.
Special bets may take slightly longer to settle, but usually take no more than a few minutes after the result is known. Outright bets are settled at the end of the tournament or when the result is known. WHY WAS MY BET SETTLED AS LOST WHEN IT WON? If you suspect that an error was made in bet settlement, confirm the result and check that the betting rules state that the bet should have been settled as a win. Then contact our 24/7 Customer Support with references to the result in question and if an error was made, it will be rectified as quicklyas possible.
WHY WAS MY BET CANCELLED? Bets may be voided or cancelled according to the betting rules of the relevant sport or in line with general betting rules. You can contact Customer Support quoting the I.D. number of the bet in question to receive the specific reason for its cancellation. CAN I CANCEL A BET AFTER PLACING IT? Once a bet is placed, you cannot cancel it. However, you can check if Cash Out is available for your bet and opt to cash it out at a rate acceptable to you. If your bet qualifies for Cash Out, you’ll see a Cash Out button in the “My Bets” section of your bet slip, showing you how much money you can take as an early payout. You can also choose to see “Only Cash Out Bets” in the “My Bets” section ofyour bet slip.
Click the button to proceed with the Cash Out. HOW CAN I REQUEST A SPECIFIC EVENT OR MARKET TO BE OFFERED FORBETTING?
If you wish to place a bet on an event or market which is not currently available at 10Bet, contact Customer Support and your request will be reviewed immediately. If it is possible to offer that market, it will be added as quickly as possible. WHY IS MY PAYOUT LESS THAN THE “TOTAL RETURN” THAT WAS SHOWN ONTHE BET SLIP?
In horse racing, a Rule 4 deduction can apply if there has been a late withdrawal of a runner from the race, which made it easier for the horse you backed to win. If your selection is involved in a tie, a Dead Heat rule can apply. This is relevant mainly for horse racing and outright bets. If your selection doesn't start the event, the selection may be madevoid.
If an event is postponed and the result of the bet is still unknown, your bet will either be settled when the event is resumed and completed, or will be cancelled if the event is not resumed. Horse racing results on our Results page will include details of any Rule 4 deduction in case of late withdrawals or dead heats in case ofa tie.
There are no ‘Total returns’ displayed for forecast or tricast bets placed on horse or greyhound racing, as the winnings are paid outas a dividend.
If you place a bet using a free bet, the stake (free bet) will not be returned to you as a normal cash stake would be. The “Total return” amount shown on the bet slip and the bet receipt indicates the return without stake, so that you see exactly the amount which you will receive to your cash balance if your betwins.
If you are unable to work out why your winnings are less than you thought they would be, the steps below can help you work out why: * Find the full results for the event in question. * If your bet was placed on a horse race, check if any runners were withdrawn before the start. If so, a Rule 4 deduction may have been applied (use the Rule 4 deduction table in the Horse Racing Betting Rules to work out how much has been subtracted). Remember to make a note of what the odds for the Non-Runner(s) were. * Make sure there was a clear winner, because if there was a Dead Heat, it will affect your return. * If your bet was a double, treble or acca, check that all your selections started the event. If any selections were made void for any reason, the bet will run on the remaining selection(s) with a double becoming a single, a treble becoming a double and so on. * If your bet was each-way, check the place terms for your selections as this may also affect your returns. WHAT IS THE CASH OUT FEATURE AND HOW DOES IT WORK? Cash Out gives you full control of your single and accumulator bets, allowing you to collect your winnings before an event has finished. To learn more about this feature, visit the Cash Out page here.
HOW CAN I CHANGE THE WAY ODDS ARE DISPLAYED IN MY ACCOUNT? You’ll find the option to change the odds style (fractional, decimal or American) in the main Sports page, below the Products tabs and right next to the time zone and date. To change the odds display permanently, go to “My Account” (accessed by clicking your name in the top bar when you’re logged in) and select “Personal Information”. At the bottom of the window, you’ll find a “Preferences” section, where you can change the odds style and language of your account. WHERE CAN I FIND MY BETTING HISTORY? All the bets you’ve ever placed are recorded in your account. To view them, go to “My Account” (accessed by clicking your name in the top bar when you’re logged in) and select either “Open Bets” or “Betting History”, depending on the status of the bets you’relooking for.
Please note that your Casino betting history is saved within the games you’ve played, so to view it, you’ll need to open the game itself and choose “Options” or “Game History” to proceed.SPORTS BONUSES
BONUSES - SPORT
HOW DO I KNOW WHETHER I QUALIFY FOR A BONUS? You can check for active bonuses in your account by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”. If you’ve qualified for a specific bonus, you can either find it under “Active Bonuses” or under “Bonus History”. It might also be that you are eligible to participate in a promotion which you haven’t qualified for yet. Please check your emails and your 10Bet Inbox to see if we’ve sent you an invitation to such apromotion.
And finally, visit the Promotions page to learn about the offers which are available to all our customers and see which ones are best suited to you. On that page, you’ll find regular monthly offers, unique promos for upcoming events and sports, ongoing specialsand more.
WHEN WILL I GET MY BONUS? For bonus offers, there are usually a few steps you must complete before the bonus funds are added to your account. You can learn more about these steps by accessing the T&Cs of the relevant bonus or by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”. There, under “Active Bonuses,” you’ll find information about the steps you need to complete before the bonus funds are added to yourbonus balance.
If you can’t find the information you need in these locations, please contact Customer Support for assistance. I MADE A DEPOSIT BUT DIDN’T GET THE WELCOME BONUS - WHY IS THAT? Please make sure that you have: * Deposited into your Sports Cash account * Used the correct bonus code * Turned over (wagered) your deposit amount as required in the bonusterms
* Waited until the bets placed to meet the turnover requirements are settled (no longer open) You must complete these steps for the bonus funds to be added to yourbonus balance.
You can learn more about these steps by accessing the T&Cs of the welcome bonus, or by entering the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”. There, under “Active Bonuses”, you’ll find information about the steps you need to complete before the bonus funds are added to your bonus balance. If you can’t find the information you need or if you think you’ve missed a step, please contact our 24/7 Customer Support forassistance.
CAN I WITHDRAW THE BONUS? Generally speaking, your Sports bonus and any winnings generated from it will be transferred to your Sports Cash balance once you’ve completed the turnover requirements, and will become available to use in any way you wish. However, always read the terms of your Sports bonus to double check whether the bonus amount itself becomes withdrawable, or if it’s made void once the turnover requirements are met. Additionally, free bets are not stake-returned, meaning that you receive only the winnings from using them, not the value of the free bet itself. For more information, check out the answer to the question “What’s the difference between a bonus and a free bet?” below. CAN I USE MY BONUS TO PLACE ANY BET I WANT? Sports bonuses can be used to place sports bets according to the T&Cs of the specific promotion, or to play in the “Games” section. Sports bonuses cannot be used to play in the Casino and Live Casino sections. The same applies to free bets. WHAT’S THE DIFFERENCE BETWEEN A BONUS AND A FREE BET? * Sports bonuses - these are added to your “Sports Bonus” balance and will be used to place bets only if you have no real money balance in your account. These can be used in small portions or placed as one bet for the entire amount, and there are turnover requirements which must be met for the bonus and winnings generated from bets placed using it to become withdrawable. If a withdrawal is requested before the turnover requirements of the bonus are met, the bonus and any winnings generated from it will be cancelled and removed from youraccount.
* Free bets – these are added to your “Free bets” count and can be used to place bets before using your real money balance. A free bet must be used in its entirety to place one bet for the entire free bet amount. If only a portion of the free bet is used, the rest of the amount is removed from your account automatically. Once a free bet is credited, there are no additional turnover requirements, so any winnings generated from a free bet are immediately transferred to your real money Sports Cash balance and can be withdrawn. Unlike Sports bonuses, the free bet amount itself is not available to withdraw - only the winnings generated from it. WHAT ARE “TURNOVER REQUIREMENTS”? Once a Sports bonus is credited to your bonus balance, there are turnover requirements which are specific to each bonus. Usually, it means the bonus amount, or the sum of the deposit and the bonus amount, must be turned over (wagered) a certain number of times on specific bet types, events, odds etc. Once these qualifying bets are settled as either won or lost and the required amount has been turned over, the bonus and any winnings generated from it will be transferred to your real money Sport Cash balance. Every bonus has different turnover requirements, so make sure to check the T&Cs of the relevant one. CAN I PLACE A BET WITH BOTH REAL MONEY BALANCE AND BONUS BALANCE? Yes, you can - just remember that Sports bonus funds will only be used when you have no remaining real money balance to complete the bet. In such cases, if the bet wins, then the real stake is multiplied by the odds and that amount will go to your real money Sports Cash balance, while the bonus part of the stake will also be multiplied by the odds and that amount will go to your Sports Bonus balance. If you have a free bet, it will be used before your real money balance and you can combine the free bet with real money balance in a similar way to how Sports bonuses work. If a bet placed with a free bet and real money balance wins, the entire stake is multiplied by the odds, from that amount the free bet stake is then deducted, and the remaining amount is credited to your real money Sports Cash balance. WHERE CAN I SEE HOW MUCH OF THE TURNOVER REQUIREMENTS I STILL NEED TOCOMPLETE?
You can view your remaining turnover requirements in the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and selecting “Bonus Information”. Find your bonus under the “Active Bonuses” tab. At a glance, you’ll see the bonus expiration date as well as the “Left to Turn Over/Roll” amount. Please note that this amount does not factor in any open bets which may affect it, as only settled bets count towards turnover requirements. For more details on turnover requirements, click the 3 dots menu on the right of the “Left to Turn Over” amount. ONE OR MORE OF MY BETS DID NOT COUNT TOWARDS THE BONUS TURNOVER - WHYIS THAT?
To count towards the turnover requirements, your bet must be: * Placed with real money or with your Sports bonus funds (bets placed with free bets do not qualify) * At odds equal to or greater than the minimum odds as stated in thebonus T&Cs
* On eligible markets as stated in the bonus T&Cs * Settled as either won or lost * Not: cashed out (fully or partially), void, cancelled, or drawn You can find the terms of the specific bonus offer in “Bonus Information” under the “My Account” menu. If your bet met all the requirements and still did not count towards the bonus turnover, please contact our 24/7 Customer Support for further assistance, stating the I.D. of the bet/s so that the representative can efficiently assist in checking and clarifying thematter.
I PLACED A FEW BETS WITH THE BONUS AND THEY WILL BE SETTLED AFTER MY BONUS EXPIRES - WHAT HAPPENS WITH THEM? These bets will be settled as usual, but since the bonus will have expired, any funds in your Sports Bonus balance and corresponding winnings from the expired bonus will be forfeited. It’s therefore recommended that you contact Customer Support and ask to void these bets well before the events take place (while the bets are still open and the results are unknown) in order to have the bonus balance restored, so that you can then use the funds to place bets which will be settled before the bonus expires. I PLACED A FEW BETS WITH MY REAL MONEY BALANCE AND THEY WILL BE SETTLED AFTER THE BONUS EXPIRES. WILL THEY COUNT TOWARDS THE TURNOVERREQUIREMENTS?
No, to count towards the turnover requirements of a bonus, all qualifying bets must be settled within the validity period of thebonus.
HOW LONG DO I HAVE TO COMPLETE THE TURNOVER REQUIREMENTS? Usually this will be stated in the specific terms of the bonus you received. If this information is not stated, the turnover requirements must be fulfilled within 30 days. To be sure, check the bonus T&Cs link and check the bonus turnover requirements in “Bonus Information” under the “My Account”menu.
I WAGERED THE REQUIRED AMOUNT BUT MY BONUS HAS STILL NOT BEEN TRANSFERRED TO MY SPORTS CASH BALANCE - WHY IS THAT? It could be that some of the bets you placed did not count towards the turnover requirements - there are several reasons for why bets do notqualify.
For example, cashed out bets, void or cancelled bets, pushed bets, or bets placed with a free bet don’t qualify. It could also be that some of the bets you placed are still open, so they will only count once they are settled. When it comes to the welcome bonus, your bets can each contribute a maximum of 50% of the bonus amount towards the turnover required. For example, if the bonus amount is £100, the maximum amount that each qualifying bet can contribute towards the turnover requirements is50.
It could also be that some bets qualified towards another bonus in your account. You can check how many active bonuses you have in the “Bonus Information” section under the “’My Account” menu (accessed by clicking your name in the top bar when you’re loggedin).
Finally, check the T&Cs of the bonus to make sure the bets you placed meet all the requirements. MY BONUS DISAPPEARED - HOW COME? It could be that your bonus expired before you managed to complete the turnover requirements. Check your bonus history in “Bonus Information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in). Another reason might be that the bonus was cancelled due to a withdrawal request submitted before meeting the bonus terms. And one last possibility - if you have no open bets, no remaining balance and your bonus balance is lower than £1.00, the bonus is cancelled and the remaining amount is transferred to your real money Sports Cash balance. HOW DO I USE A FREE BET? Once a free bet is in your account, you can use it to place one bet for the entire amount. Free bets usually have specific terms regarding which selections they can be placed on. You can find these terms in “Bonus information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in). Under the “Active bonuses” tab, find the free bet and click the 3 dots menu for additional information. To use your free bet, select the bet you wish to place it on, then in your bet slip click the dropdown menu option: “Select Free Bet”, click on the name of your free bet and proceed with bet placement. Remember - free bets must be used in their entirety. If you enter a stake which is lower than the free bet amount, the bet will be placed and the remaining free bet amount will be cancelled and removed fromyour account.
I SAW AN OFFER WHICH REQUIRES ME TO OPT IN - HOW DO I DO THAT? Log into your account and make sure that you have funds in your Sports Cash account. Then access the page of the relevant offer and click the “OPT IN” button which will appear there and continue according to the terms and conditions specified on the promotion page. I DON’T WANT ANY BONUSES - HOW CAN I ASK TO BE EXCLUDED? You can contact our 24/7 Customer Support team and state that you’d like to be excluded from receiving Sports bonuses, Casino bonuses or both. At the same time, you can request to be excluded from promotional emails if you wish. If you change your mind later on, you can contact Customer Support at any point and cancel your request. I DEPOSITED WITH A BONUS CODE BUT I DON’T SEE THE BONUS IN MY ACCOUNT - WHAT DO I DO? After entering the bonus code when you make your deposit, you usually need to turn over (wager) the deposit amount at specific odds before the bonus funds are credited. Check the bonus information and availability in “Active Bonuses” under the “My Account” menu (accessed by clicking your name in the top bar when you’re loggedin).
If it isn’t available, it could be that you deposited to Casino, in which case using a bonus code for a Sports bonus will not activate the bonus in your account. If that’s the case, contact our 24/7 Customer Support team for assistance. CAN I USE MY REAL MONEY SPORTS CASH BALANCE TO ACTIVATE A SPORTSDEPOSIT BONUS?
In this case, you need to make a fresh deposit to your Sports Cash account and enter the code of the bonus you want to activate. CAN I USE MY REAL MONEY CASINO BALANCE TO ACTIVATE A SPORTS DEPOSITBONUS?
The Casino balance cannot be used to activate Sports bonuses. For more information and specific terms concerning the activation of bonuses by transferring funds between your balances, please click here. I RECEIVED A CASINO BONUS - CAN I CONVERT IT TO A SPORTS BONUS? Bonuses cannot be converted or exchanged for a bonus related to another product (i.e. Sports or Casino). If you wish to get a bonus for a specific product, visit our Promotions page to see your options, or contact Customer Support to check which bonus you can receive when you make your next deposit. CAN I USE THE SAME BONUS CODE MORE THAN ONCE? Usually bonus codes can be used only once, unless the bonus conditions state otherwise. To know for sure, check the relevant bonus T&Cs.CASINO BONUSES
BONUSES - CASINO
CAN I WITHDRAW THE BONUS? Casino bonuses cannot be withdrawn. However, any winnings you’ve generated from a Casino bonus will be transferred to your Casino cash balance once you’ve completed the wagering requirements, and will become available to use in any way you wish. This does not apply to free spins, where only winnings generated from playing them will be available to withdraw, depending on the specificfree spins terms.
HOW DO I KNOW WHETHER I QUALIFY FOR A CASINO BONUS? You can check for active bonuses in your account in the “Bonus Information” or “Active Bonuses” sections under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in). It could also be that you are eligible to participate in a promotion which you haven’t qualified for yet. Please check your emails and your 10Bet Inbox to see if we’ve sent you an invitation to such apromotion.
And finally, visit the Casino Promotions page to learn about the Casino offers which are available to all our customers and see which ones are best suited to you. On that page, you’ll find the Casino Welcome Offer, regular weekly offers, special offers on specific games, free spins offers, ongoing promotions and more. WHAT’S THE DIFFERENCE BETWEEN A CASINO BONUS AND FREE SPINS? These are two very different bonus types: * Casino bonuses – these are added to your Casino bonus balance and can be used to play in the Casino and Live Casino sections of our website. When playing Casino games, your real money Casino balance will be used before your Casino bonus balance. Winnings from games played with your Casino bonus will be credited to your Casino Bonus balance, and will be turned into cash once the wagering requirementsare met.
Unlike Sport bonuses, Casino bonuses are not redeemable, meaning that only the winnings from the bonus can be turned into cash, while the bonus itself is removed once the wagering requirements are met. Unless stated otherwise in the specific bonus terms, different games have different contributions towards the wagering requirements, and some specific games will be excluded altogether. You can find this information in the general promotion terms under Casino Bonus Termshere.
* Free spins – When free spins are credited, they will not appear in your Casino real money balance or Casino bonus balance. This is because free spins are actually free plays given to you for use on a specific slot game. When you enter the game after receiving free spins, you will see a pop-up congratulating you for receiving them. On the balance bar at the bottom of the game window, you’ll see the number of free spins which will be used to play the game before your real Casino balance is used. Once the free spins are finished, a pop-up will appear to tell you the next spin will use real money. Note that winnings from free spins usually have an expiry date, so check the relevant free spins terms to make sure you use them before theyare removed.
CAN I USE THE CASINO BONUS TO PLAY ANY CASINO GAME? Casino bonuses can be used to play most Casino games (see excluded list below), but the contribution of games towards the wagering requirements differs between game types. Unless the bonus T&Cs state otherwise, the contribution of games towards wagering can be found in the general promotions T&Cs under the ‘Casino Bonus Terms’ section here. The following games cannot be played using Casino bonus funds: “Beautiful Bones”, “Big Bang”, “Castle Builder”, “Castle Builder II”, “Champion of the Track”, “Cool Buck 5 Reel”, “Dragon’s Myth”, “EggOMatic”, “Eye of the Kraken”, “Forsaken Kingdom”, “GEMix”, “Gunslinger”, “Jekyl & Mr.Hyde”, “Lucky Angler”, “Pearls of India”, “Peek a Boo”, “Rage to Riches”, “Robin Hood”, “Scrooge”, “Stardust”, “The Wishmaster”, “Tombraider Secret of the sword”, “Tower Quest”, “Untaimed Giant Panda”, and “Vampire: The Masquerade – Las Vegas”. WHERE ARE MY FREE SPINS? Free spins are free plays for a specific slot game. When you enter the game after receiving free spins, you will see a pop-up congratulating you for receiving them. On the balance bar at the bottom of the game window, you’ll see the number of free spins. Please note that free spins will be used to play the game before your real money Casino balance is used. Once the free spins are finished, a pop-up will appear to tell you that the next spin will use real money. HOW LONG DO I HAVE TO COMPLETE THE WAGERING REQUIREMENTS FOR MY CASINOBONUS?
Unless stated otherwise in the specific bonus T&Cs, the wagering requirements must be met within 15 days of the bonus being credited. To be sure, check the bonus T&Cs or go to “Bonus Information” under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and check the requirements of yourbonus.
If the bonus expires before the wagering requirements are met, both the bonus and any winnings generated by it are removed from the bonusbalance.
MY BONUS DISAPPEARED - HOW COME? It could be that your bonus has expired, or that the Casino bonus amount is less than £2.00, while your total Casino balance is alsoless than £2.00.
This results in the bonus being cancelled, with the remaining balance turned into real money balance. It might also be that you requested a withdrawal before completing the wagering requirements, in which case the bonus and any winnings generated from it are cancelled. CAN I USE MY REAL MONEY SPORTS CASH BALANCE TO ACTIVATE A CASINODEPOSIT BONUS?
Yes, you can transfer the funds to your Casino balance and enter the bonus code in the process. This option does not apply if you have an active Casino bonus, since only one bonus can be active at any giventime.
Please note that there are specific terms concerning the activation of bonuses by means of transferring funds between your balances. You can find these in the general 10Bet promotion terms here. Additionally, it could be that the specific promotion does not allow this action, so to be absolutely sure, please check the newsletter email which was sent to you with the details of the promotion. CAN I USE MY REAL MONEY CASINO BALANCE TO ACTIVATE A CASINO DEPOSITBONUS?
In this case, you need to make a fresh deposit to your Casino account and enter the code of the bonus you want to activate. IS THERE A LIMIT TO THE AMOUNT I CAN WIN FROM A BONUS? Generally, the winnings amount is unlimited, but some specific promotions may cap the amount of winnings which can later bewithdrawn.
Check the terms of your bonus for more information, or refer to the general Casino promotion T&Cs which can be found here. Please note that the specific T&Cs of each promotion take precedence over the general terms.DEPOSITS HELP
DEPOSITS
WHICH DEPOSIT METHODS ARE AVAILABLE? We offer a wide range of options, from debit cards (Visa and Mastercard) to e-wallets (PayPal, Skrill, Neteller), prepaid cards (paysafecard) and, of course, good old-fashioned bank transfer. For more details on each option, visit our Deposit Methods page. HOW DO I MAKE A DEPOSIT? First, make sure you’re logged in to your 10Bet account. The Deposit page is accessible from several places: * In the top bar where your username and balance are displayed, you’ll also see a “Deposit” button. * The “Banking” button on the bar under the Products tab will also lead you to the Deposit page. * When hovering over your name in the top bar, you’ll see a dropdown menu, where you’ll find the “Deposit to Sports” and “Deposit to Casino” options in the “Transactions” section. Choose any of these options, then locate your payment method on theDeposit page.
Right next to each method there’s a “Deposit” button. Simply click it, select the amount you wish to deposit, enter a bonus code if you have one, and hit “Deposit” at the bottom of the page. You may be required to enter more details (card number, expiry date,etc.).
If you are depositing with an e-wallet or prepaid card, you’ll be redirected to your account with the payment method provider to complete the transaction. WHAT IS THE MINIMUM AMOUNT I CAN DEPOSIT? The minimum amount you can deposit at 10bet.co.uk is £10.00. WHAT IS THE MAXIMUM AMOUNT I CAN DEPOSIT? The maximum deposit amount depends on the payment method you’re using and ranges from £1,000 to £50,000. HOW WILL I KNOW THAT THE DEPOSIT WAS SUCCESSFUL? All deposits are instant, except for regular bank transfers, which may take 3-5 business days to reach your 10Bet account. This means that if you deposited with any method apart from bank transfer, your balance will be updated with the funds within a few seconds of completing thetransaction.
If you can’t see the funds in your balance, refresh your account. If the funds are still not in your 10Bet account, or if you received an error message during the deposit process indicating the funds were not transferred, please contact our 24/7 Customer Support team for onlineassistance.
I DEPOSITED MONEY AND TRIED PLACING A BET BUT IT SAYS: “INSUFFICIENT FUNDS” - WHAT’S GOING ON? If your deposit was successful, the funds are definitely in your account. It’s only a question of which balance shows your money. If you hover over or click the “Balance” button in the top bar, you’ll see a breakdown of your funds. There’s a Sports balance, a Casino balance, and a Bonus balance. If the funds are in your Sport balance, you can use them only to place sports bets and play in the “Games” tab. If the money is in your Casino balance, you can use it only to play in the “Casino” and “Live Casino” sections. You can easily transfer funds between these balances. Simply hover over or click your name in the top bar and choose “Transfer to Casino” or “Transfer to Sportsbook”. If none of your balances contains any funds and you are certain the deposit was successful, please contact our 24/7 Customer Support teamfor assistance.
WHAT DO I NEED TO DEPOSIT VIA BANK TRANSFER? You’ll need our bank account details, which differ according to yourchosen currency:
Account Holder:
Blue Star Planet Ltd.Bank name:
Barclays Bank
Account name:
Blue Star Planet
Bank address:
1 Churchill Place, London E14 5HPSwift Number:
BARCGB22
Account number options:CURRENCY
ACCOUNT NO.
SORT CODE
IBAN
GBP £
50030295
207217
GB86 BARC 2072 1750 0302 95EUR €
68813655
207217
GB92 BARC 2072 1768 8136 55 When making the transfer, please write your 10Bet Username in thecomments.
Please also save any receipt and reference you received from your bank as proof of payment, in case we need it. IS ANY COMMISSION CHARGED FOR MAKING A DEPOSIT? 10Bet does not charge any commission for deposits or withdrawals. However, please note that the payment provider (bank, card company, e-wallet) may charge currency exchange commission if you’re depositing in a different currency, or banks may charge you a transfer commission. Please check beforehand as 10Bet does not reimburse players in these cases. CAN I DEPOSIT WITH A PAYMENT METHOD WHICH IS NOT REGISTERED IN MYNAME?
No, deposits must be made from a payment account which belongs to the 10Bet account holder. The name of the 10Bet account holder must exactly match the name of the payment account owner. Attempts to deposit with a 3rd party card, for example, will be rejected (even if the card belongs to a spouse/family member/friend etc.). MY DEPOSITS ARE BEING REJECTED - WHY IS THAT? There could be several reasons for your deposits being declined. It might be that you have reached your personally defined deposit limit for your 10Bet account, that the details you have entered are incorrect, or that you have insufficient funds to complete the transaction. There might, however, be technical reasons for thedeposit rejection.
To solve the issue quickly, contact our 24/7 Customer Support team and report the details of the problem. I MADE A DEPOSIT BUT THE MONEY IS NOT IN MY BALANCE - WHAT DO I DO? If you’ve deposited with an instant payment method (i.e. debit card, e-wallet or paysafecard) but the funds are not in your Sports or Casino real balance, do not try to deposit again. Try to refresh your account, and check your payment method account to confirm that the funds were transferred to 10Bet. If you’ve confirmed that the funds were transferred but your balance is still not updated, contact our 24/7 Customer Support with the details of your deposit (e.g. deposit amount and currency, payment method used, transaction ID etc.) forassistance.
WHAT ARE DEPOSIT LIMITS AND HOW CAN I SET THEM IN MY ACCOUNT? Deposit limits allow you to decide in advance how much money you can deposit to your 10Bet account within a specific period. You can choose to set up daily, weekly or monthly limits. The limit is automatically applied so that any attempt to deposit beyond the set limit in the chosen period will be rejected automatically. Limits can be set during the account sign-up process, inside the registration form. Alternatively, limits can be set once you’ve logged in. This option is called “Limitations” and it is available in the “My Account” menu. To access it, simply hover over your name in the top bar and select it from the “Personal Info” section when logged in. If you prefer, you can also contact our 24/7 Customer Support, who will set up the limit for you. Please note that if you decrease a limit it will take effect immediately (see the FAQ “When will my deposit limit be updated?” above for more details), while if you increase or remove a limit, it will only take effect after a cooling-off period of 24 hours, during which time you can change your decision to increase or remove thelimit.
The cooling-off period starts from the time of the latest request for a change to the account. So, if you’ve already sent a request, and then you make the request again a few hours later, the countdown is reset and it will be 24 hours before the limit is updated. For more information on the tools 10Bet offers to promote responsible gambling, please click here or contact our 24/7 Customer Support team, who will be happy to assist. WHEN WILL MY DEPOSIT LIMIT BE UPDATED? This depends on the scenario: 1. SETTING UP A LIMIT FOR THE FIRST TIME:* Instant update.
2. DECREASING THE AMOUNT OF AN EXISTING LIMIT, WITHOUT CHANGING THESELECTED PERIOD:
* If you’ve already deposited an amount equal to or higher than the new limit you wish to apply, the new deposit limit will be applied instantly and you will be able to deposit only after the period isreset.
Example:
Existing limit = £50, limit period - 24 hoursNew limit = £30
Deposited amount during the limit period so far = £30 Deposit will become available once the 24-hour period is reset * If you’ve deposited less than the amount of the new limit you wish to apply, then the limit will be applied instantly. The deposited amount will be deducted from the new limit amount, and the result is the amount you can deposit until the period is reset.Example:
Existing limit = £50, limit period - 24 hoursNew limit = £30
Deposited amount during the limit period so far = £20 30-20 = £10 - available to deposit until the 24-hours period is reset. After that, the limit becomes £30, as requested. 3. INCREASING THE AMOUNT OF AN EXISTING LIMIT WITHOUT CHANGING THESELECTED PERIOD:
* The limit will be updated within 24 hours. However, any deposits made within the limit period will be deducted from the new limit amount until the period resets again.Example:
Existing limit = £50, limit period - 7 daysNew limit = £100
Deposited amount during the limit period so far = £30 100-30 = £70 - available to deposit 24 hours after the request, providing no other deposits were made in between. Once the 7-day period is reset, the limit will become £100, as requested. 4. SHORTENING THE LIMIT PERIOD: * If the limit amount hasn’t been changed and no funds were deposited during the existing period, the new limit is applied instantly, as requested. * If the limit amount hasn’t been changed and some funds were already deposited during the existing period, the new limit is applied after a 24-hour cooling-off period. * If you’re decreasing the amount as well as shortening the period, the new limit and period are applied instantly, with any funds already deposited within the limit period deducted from the previous limit until the new period is reset (example c1). If the amount deposited is equal to the new limit requested, the limit will apply only after a 24-hour cooling-off period (example c2).Example (c1):
Existing limit = £50, limit period - 30 days New limit = £40, limit period - 7 days Deposited amount during the limit period so far = £30 50-30 = £20 – available to deposit for the following 7 days; then the limit becomes £40 in a 7-day period, as requested.Example (c2):
Existing limit= £50, limit period - 30 day New limit= £40, limit period - 7 day Deposited amount during the limit period so far = £40 The new limit of £40 for a 7-day period will apply after a 24-hourcooling-off period.
* If you’re increasing the amount as well as shortening the period, the new limit and period will be applied after a 24-hourcooling-off period.
I DEPOSITED TWICE BY MISTAKE - WHAT DO I DO? If you haven’t used your balance yet and want to reverse a deposit, you can either request a withdrawal back to the payment account you used, or contact our 24/7 Customer Support to help you do so. Please note that reversing a deposit or withdrawal can take 2-3 days for the funds to be returned to the payment account you used. CAN I DEPOSIT WITH MORE THAN ONE CARD, OR MORE THAN ONE PAYMENTMETHOD?
Of course, as long as the payment accounts or cards you use are all inyour name.
HOW CAN I ADD A NEW CARD OR REMOVE MY OLD CARD DETAILS? To add a new card, all you need to do is access the Deposit page, choose the debit card method and enter the details of the new card. Any older cards associated with your account cannot be removed, as we have a legal obligation to record all financial transactions and meansof payment.
Nonetheless, rest assured that your card details are protected by thehighest security.
HOW DO I DEPOSIT WITH PAYSAFECARD? Follow these simple steps: * Purchase a paysafecard voucher/s for the amount you want. * Open a free account at paysafecard.com. * Top up your paysafecard account balance using the prepaid voucheryou bought.
* In your 10Bet account, go to the Deposit page and select thepaysafecard option.
* Enter the amount and currency of your deposit, and click“Deposit”.
* On the next page, enter your paysafcard.com credentials to complete the deposit. I’M TRYING TO DEPOSIT WITH MY CARD BUT I’M BEING ASKED FOR MANUAL AUTHORIZATION. WHAT IS THAT? This is a form of transaction authentication which adds an additional level of security to online card deposits. It allows you to create and assign a password to your card that is then verified whenever a transaction is processed through our site.REGISTRATION HELP
REGISTRATION HELP
HOW DO I OPEN AN ACCOUNT WITH 10BET? Simple! Fill in your details in this registration form , choose your username and password and getstarted.
I DON’T WANT TO GIVE MY PERSONAL DETAILS - CAN I REGISTER WITHOUTDOING SO?
To protect the integrity of the 10Bet community, you are required to provide your basic personal details and proof of identity when registering. According to UK gambling regulations, every customer must be properly identified by the operator (that’s us). This is called the “Know Your Customer” process. All your personal details are stored under strict safeguards which comply with data protection laws and regulations (including the UK Data Protection Act 1998). You can find more information in our extended privacy policyhere.
I CAN’T SEEM TO OPEN AN ACCOUNT WITH YOU - WHY IS THAT? You might be resident in a country that doesn’t allow online betting – you can see the list of restricted countries in our terms andconditions.
Or, it might be that you are already registered with us, or there’s a technical problem. Contact Customer Support via our live 24/7 chat service for assistance in gaining access to your existing account or completing the online registration process. CAN I HAVE MORE THAN ONE ACCOUNT AT 10BET? Each customer can have only one account with 10Bet. Duplicate accounts will be closed automatically. If you open an account which you believe is your only one with us, but can’t access it, please contact our 24/7 Customer Support forassistance.
CAN I PLACE BETS WITHOUT OPENING AN ACCOUNT FIRST? To deposit real money and use 10Bet services, you need to register first. This is part of the mandatory “Know Your Customer” process which allows us to comply with regulatory requirements by identifying all our customers and ensuring the security of their accounts. I’M NEW TO SPORTS BETTING - DO YOU HAVE ANY GUIDES? We sure do! For in-depth information, check out our ‘Betting Help’ section where you can learn more about bet types, betting rules, special features offered by 10Bet and other tools to help you find what you want to know. We’ll also be launching a special ‘Getting Started’ page with short video tutorials showing how to place bets, claim bonuses, navigate the site and manage your account efficiently. SOURCE OF FUNDS HELP SOURCE OF FUNDS HELP WHY DO I NEED TO EXPLAIN THE SOURCE OF THE FUNDS I DEPOSIT WITH10BET?
As an operator fully licensed by the UK Gambling Commission, we want to ensure a safe betting environment for all our customers. We take our commitments to responsible gaming very seriously and are legally obliged to know the origin of our customers’ funds. When our members reach certain limits and thresholds, we are required to ask for evidence confirming the source(s) of funds deposited and wagered on our website. WHY DO I NEED TO PROVE TO YOU WHERE MY FUNDS COME FROM? As well as this being a mandatory requirement of our operating licence, we must also protect both the company and our community by ensuring that all players use only legitimate financial sources to fund their betting. For example, we have to guard against the use of stolen cards and identities. Chances are that if you hold accounts with other online sports betting or casino operators, they’ll request the same information from you for identical reasons. IF I DON’T SEND THE DOCUMENTS, WHAT WILL HAPPEN? The last thing we want to do is limit or suspend your account, but in the unfortunate event that we do not receive the requested information, we could apply such restrictions. In extreme circumstances, we might even be forced to terminate an account if the requested information is not supplied within 21 days. We will, of course, make every effort to contact you, and at any time you are welcome to ask us questions so that you fully understand all aspects of our processes. IS MY INFORMATION SECURE AND HOW ARE YOU GOING TO USE IT? We employ the leading security systems in the industry including 128-bit SSL digital encryption (that little green padlock) across all of our information request and financial transaction pages. At all times we take every necessary step to ensure that your data is safe and secure and that we are fully compliant with GDPRrequirements.
Any information you provide to us will be treated with the strictestconfidentiality.
WHAT SOURCE OF FUNDS DOCUMENTS CAN I PROVIDE? So that we can meet our regulatory obligations quickly and effectively, we need evidence to identify the source(s) of your funds, including any supporting documentation that shows the origin of the money you deposited and played with at 10Bet. These documents may include: * Proof of earnings from employment, wages, bonus, copy of a recent payslip, annual salary confirmation, etc. * A bank statement, documentation from an investment institution or other proof of the source of wealth * Property/investment/stock/sale contract or bank document thatshows this income
* A screenshot or winnings receipt from successful bet(s) displaying your username, showing any funds won from another betting company, a bank document showing the incoming amount from the payout, etc. HOW CAN I SEND THE DOCUMENTS? Please upload any documents via our Verification Centre by following these 3 simple steps: * Log in to your 10Bet account * Go to My Account > Account Verification * Click the green “Browse” button, choose the correct file type, and follow the instructions If you cannot access your account or need additional help, you can always contact our Customer Support Team to receive further guidance. Email: support@10bet.co.uk Phone: 0800 047 0965 (UK) or +353 14-372-476 (Republic of Ireland) We’ll do our best to get back to you within 24 hours. Thank you in advance for your cooperation! TECHNICAL ASSISTANCE TECHNICAL ASSISTANCE HOW DO I REPORT A TECHNICAL ISSUE? To report any technical issue, please prepare the following information in advance: The exact nature of the issue, any error messages you have seen, the timestamp of the incident, screen shots if applicable, and the below table filled out completely. Only the right column needs to be edited with the relevantinformation.
INFORMATION REQUIRED EXPLANATION & EXAMPLES Which platform are you using? (Desktop/Mobile/Tablet) Mobile device and model (e.g. iPhone 8, Model A1662) Mobile operating system and version(e.g. iOS 9.3)
Connection type
(Wi-Fi/3G/4G/LAN)
Browser and version
(e.g. Chrome Version 50.0.2661.102 m) Does the issue occur after clearing cache & cookies?(Yes/No)
Do you have the most recent Flash player version?(Yes/No)
Once you have all the relevant information, please contact our 24/7 Customer Support team for assistance. IS THE 10BET SITE COMPATIBLE WITH ALL DEVICES AND BROWSERS? Absolutely - if you encounter any issues while loading the site or using our services, please check out our answer to “How do I report a technical issue?” displayed in this section of the FAQ. WHAT SHOULD I DO IF I EXPERIENCE A PROBLEM WITH A CASINO GAME? If the game you’re playing freezes, this is the recommended courseof action:
* Write the game ID (or if there isn’t one, take a screen shot of the game) and the time of the played round.* Close the game.
* Log out of your 10Bet account. * Close your browser completely. * Reopen your browser. * Log into your account. * Open the game again. This will usually cause the game to continue from where it stopped. If the game does not continue, please contact our 24/7 Customer Support team and provide the information you noted in the first step. WHAT SHOULD I DO IF I’VE REACHED THE MAXIMUM NUMBER OF UPLOADED DOCUMENTS IN MY ACCOUNT? If you were asked to upload documents, but the “Document Upload” facility in your account is not allowing you to do so for any reason, please contact our 24/7 Customer Support team for assistance.VERIFICATION HELP
VERIFICATION HELP
WHAT IS THE VERIFICATION PROCESS? The verification or “Know Your Customer” process ensures that all our customers are fully identified and are over 18 years of age. This process continues throughout your membership with 10Bet and includes the cross-referencing of your personal information with a national database and the periodic reverification of your identitydocuments.
We pride ourselves on performing due diligence above and beyond the requirements of regulatory authorities to protect our customers and promote social responsibility. HOW DO I COMPLETE THE VERIFICATION PROCESS? When you make your first deposit to your 10Bet account, an automated verification attempt will take place. If that process fails, you will be asked to upload copies of identifying documents via the “Account Verification” page which you can access through the “My Account” menu (accessed by clicking your name in the top bar when you’relogged in).
Completing this stage will verify your identity and your age, but please note that the KYC process is ongoing throughout your entire membership with 10Bet, so additional documents and information may be required at later stages. WHICH DOCUMENTS WILL I NEED TO PROVIDE? For initial identity and age verification, you might be required to upload copies of the following: * Valid photo ID / Passport / Driver’s licence * Proof of address – utility bill or copy of bank statement – must be less than 3 months old For additional periodic verification requirements and to show the source of your funds, copies of other documents might be needed, such as proof of payment account ownership, bank statements, pay slips, or certified documents, etc. You will be notified in such cases and all details will be provided. If you cannot provide copies of the requested documents, please contact our 24/7 Customer Support for assistance. ARE THERE ANY SPECIAL REQUIREMENTS FOR THE DOCUMENTS? Utility bills and copies of bank statements must be issued less than 3 months prior to uploading them.Documents must be:
* Valid - expired identifying documents will not be accepted for verification purposes * In full colour - black and white copies will not be accepted * Clearly legible - blurred copies of documents where some details are not visible will not be accepted * Untouched and unedited by graphic software * Complete - all edges and corners of the document must be visible* In JPG format
WHERE SHOULD I SEND MY DOCUMENTS TO? You can upload documents via the “Account Verification” page which you can access under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in). Simply select the document type from the dropdown list, click the “Browse” button to upload it, and then click “Confirm”. HOW OLD DO I NEED TO BE TO BET AT 10BET? You need to be at least 18 years old to have an account with 10Bet. If we discover an account which is owned by a minor, 10Bet will void all transactions in that account, refund any deposits made to it andclose the account.
Such incidents may also be reported to the relevant authorities for further investigation. WHERE CAN I SEE MY ACCOUNT VERIFICATION STATUS? You can currently check the verification status of your account with our live 24/7 Customer Support service. We are also working on adding a display to your account which will allow you to check it independently. Meanwhile, you can see which documents you have uploaded so far by accessing the “Account Verification” interface under the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in).WITHDRAWALS HELP
WITHDRAWALS
HOW DO I WITHDRAW FUNDS FROM MY 10BET ACCOUNT? First, make sure you’re logged in to your 10Bet account. In the “My Account” menu (accessed by hovering over your name in the top bar) you’ll find the “Withdrawal” option. Click it and you’ll be redirected to the Withdrawal page, where you can see which payment methods are available for your withdrawal. Right next to each method there’s a “Withdraw” button. Simply click it, select the amount you wish to withdraw, and click “Withdraw” at the bottom of the page. Your transaction will become pending until it’s been reviewed and processed by 10Bet. For more information, see clause 6.4 concerning withdrawals in our T&Cs here. WHAT IS THE MINIMUM AMOUNT I CAN WITHDRAW? The minimum amount depends on the payment method you’re using and ranges from £5 to £25. WHAT IS THE MAXIMUM AMOUNT I CAN WITHDRAW? The maximum amount for one withdrawal is £50,000. WHY CAN’T I CHOOSE A PAYMENT METHOD FOR MY WITHDRAWAL? 10Bet applies a “closed loop” policy to the processing of withdrawals. This means that if you deposited to your 10Bet account using one payment method, you’ll only be able to withdraw funds using the same method. In some cases, where the payment method provider does not accept incoming transactions, we will offer the safest and most acceptablealternative.
If you’ve used more than one card or payment method to deposit, we will distribute your withdrawals so that the amounts of deposits and withdrawals with each method are offset. We take other variables into account as well, such as the time between deposit and withdrawal, level of activity, etc. This policy is part of our anti-money laundering procedures which are designed to protect both 10Bet and our customers from fraudulentactivity.
HOW LONG DOES IT TAKE A WITHDRAWAL TO ARRIVE IN MY ACCOUNT? Withdrawal times differ between payment methods: * Card withdrawals – 1-3 business days for the funds to clear intoyour account
* E-wallets – 1-2 business days for the funds to clear into youraccount
* Bank transfer – 5-7 business days for the funds to clear intoyour account
Please note that Saturday and Sunday, as well as bank holidays, arenot business days.
Withdrawal times may be longer in the event of verification requirements. Please see our T&Cs for information concerning withdrawals and KYC. I DEPOSITED WITH A PAYMENT METHOD WHICH IS NO LONGER ACTIVE - HOW CANI WITHDRAW?
Please contact our 24/7 Customer Support team for assistance, and we will find you the safest and most acceptable alternative. HOW CAN I CANCEL A WITHDRAWAL REQUEST? This depends on the status of your withdrawal request. If it is still pending, you can go to the “My Account” menu (accessed by clicking your name in the top bar when logged in) and choose the “Cancel Withdrawal” option. If your withdrawal has already been processed, it can no longer be cancelled, since the funds have already left 10Bet and are on the way to your financial account. If you wish to cancel your withdrawal because the payment method to which it was sent is no longer active, but the withdrawal has already been processed, please contact our 24/7 Customer Support team forassistance.
CAN I WITHDRAW FREE BETS? No, free bets can be used only for placing sports bets, but any winnings you’ve received as the result of a bet placed with free bet are yours to use in any way you wish. CAN I WITHDRAW BONUS FUNDS? Sports bonuses usually have turnover requirements - a certain number of bets that must be placed with the bonus amount - and once they are met, the bonus amount and the winnings generated from it are transferred to your real balance and can be used for any purpose, including withdrawal. Unlike Sport bonuses, Casino bonuses are not redeemable, meaning that only the winnings from the bonus can be turned into cash, subject to the fulfillment of the wagering requirement, while the bonus itself is removed once the wagering requirements are met. This can differ between bonuses, however. You can find all the relevant information in the T&Cs of the bonus you are currently using. If you cannot find them, please contact our 24/7 Customer Support. I TRIED REQUESTING A WITHDRAWAL BUT COULDN’T. WHY IS THAT? There are several possible reasons: * Withdrawals can only be requested from your Sports Cash account. If the real balance you have is in your Casino account, go to the “My Account” menu (accessed by clicking your name in the top bar when you’re logged in) and select “Transfer to Sportsbook”. Once the funds are transferred to your Sports balance you will be able towithdraw.
* The funds in your account are bonus funds only, meaning they cannot be withdrawn. To check if this is the case, hover over the “Balance” button in the top bar and a breakdown of your balanceswill be revealed.
* You are attempting to withdraw less than the permitted minimum amount. For full information about the minimum withdrawal amount for each payment method, please visit our Withdrawals page. If none of these reasons apply, please contact our 24/7 Customer Support for assistance with your withdrawal request. WHY ARE DEPOSITS IMMEDIATE AND WITHDRAWALS TAKE AT LEAST 1-2 BUSINESSDAYS?
This is standard for all online transactions. For deposits, there are automated mechanisms which assist in account verification, but for withdrawals, further verification and analysis processes are employed to ensure fair play. For example, there are anti-money laundering protocols, KYC procedures and technical processing time to consider. Once a withdrawal is processed by 10Bet, it may take some time for the payment method provider to process the transaction and clear the funds into your account at their end. It is in our interest to keep our customers satisfied, and so we aim to shorten the transaction processing time to the bare minimum, and do everything in our power to ensure that funds reach you as quickly aspossible.
CONTACT US
CONTACT US
Here at 10bet, we want to make sure that nothing gets in the way of the best possible betting experience. We’re ready to deal with any queries you may have, so please contactus by email.
We’ll do our best to get back to you within 24 hours.24/7 SUPPORT
Customer service: support@10bet.co.uk Phone: 0800-047-0965 Live Chat: available when logged inABOUT US
ABOUT US
At 10bet, every edge-of-the-seat event, every action-packed game, every hot new slot and every promotion is designed with the bettor in mind. With over 16 years’ experience, we’ve focused on creating one of the most exciting, forward-thinking, bettor-focused sports and casino betting sites in the world. We now cover over 60 sports – and every day we’re looking for new ways to make things bigger and better. We do it by putting our bettors first, always. Here are 10 good reasons to bet with 10bet: 1. Massive coverage of sports & events Our betting markets cover everything from Champions League to Championship, NFL to NBA, greyhounds to horses, volleyball to virtual sports. You name it, we’re all over it. 2. Live in-play betting If it’s happening now, it’s happening on 10bet. With fast pay-outs on countless in-play markets, we’re your go-to name for in-playbetting.
3. Innovative features We keep the new features coming to maximise the excitement and flexibility for our bettors. Every day you’ll discover new ways towin.
4. Unbelievable range of slots Explore an ever-expanding wonderland of slots, including all the latest, greatest and most talked-about games. 5. State-of-the-art live casino Step this way for all the atmosphere, speed and intensity of a night at the casino, where the games are live and the potential winnings arebig.
6. Best promotions and VIP program With a great welcome bonus and a constant flow of reloads and free bets, we’re always looking for new ways to make our bettors feelright at home.
7. Serious about your security Our bettors trust us to handle thousands of transactions every day, using the most reliable names in the business. Protecting your data isour priority.
8. Responsible betting, always We’re licensed by the UK Gambling Commission and have a range of tools to protect our players and put you in control. Being here for the bettor means going the extra mile to make sure you always enjoy fair, safe and manageable play. 9. Easy to use and easy on the eye Our mobile platform makes it easy to enjoy 10bet any time, anywhere. From fast payouts to clear graphics and language, we do everything to make 10bet quick, easy, stylish and a pleasure to use. It’s about outstanding odds combined with an outstanding betting experience. 10. The finishing touch: heart and soul To us, this is more than a business – it’s a brilliant way to bring enjoyment and excitement to our bettors’ lives. We’re passionate about betting and we’ll keep doing everything we can to improve. If you have ideas, we’re all ears. 10bet. For the bettor.__Top
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