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Text
SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CUSTOMER PORTAL
Customer Portal. Enter the username or email address on your account below and we will send your password to the email address on your account. Username or ASTERISK REAL-TIME STATS Asterisk Real-time Stats ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL to BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber. EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CUSTOMER PORTAL
Customer Portal. Enter the username or email address on your account below and we will send your password to the email address on your account. Username or ASTERISK REAL-TIME STATS Asterisk Real-time Stats ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL to BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber. EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.CUSTOMER PORTAL
Customer Portal. Enter the username or email address on your account below and we will send your password to the email address on your account. Username orFORGOTTEN PASSWORD
To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Search by username. Username. Search by email address. Email address.INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codesPHONEBOOK FOR MYFAM
Area Code: State: Number: City: State: Provider REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL to TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber. ISSUETRACKER DOCUMENTATION Issuetracker documentation¶. Contents:¶ Table Of Contents. Issuetracker documentation. Contents:SUBSCRIBER SEARCH
Subscriber Search¶. The subscriber search interface is intended to be used to query the billing system for a list of subscriber’s matchingsearch criteria.
SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL to TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber. ISSUETRACKER DOCUMENTATION Issuetracker documentation¶. Contents:¶ Table Of Contents. Issuetracker documentation. Contents:SUBSCRIBER SEARCH
Subscriber Search¶. The subscriber search interface is intended to be used to query the billing system for a list of subscriber’s matchingsearch criteria.
SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address: ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents:INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets ASTERISK REAL-TIME STATS Asterisk Real-time Stats TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL to TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber. ISSUETRACKER DOCUMENTATION Issuetracker documentation¶. Contents:¶ Table Of Contents. Issuetracker documentation. Contents:SUBSCRIBER SEARCH
Subscriber Search¶. The subscriber search interface is intended to be used to query the billing system for a list of subscriber’s matchingsearch criteria.
SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address:CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: ASTERISK REAL-TIME STATS Asterisk Real-time StatsPHONEBOOK FOR MYFAM
Area Code: State: Number: City: State: Provider EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGIN Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address:CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: ASTERISK REAL-TIME STATS Asterisk Real-time StatsPHONEBOOK FOR MYFAM
Area Code: State: Number: City: State: Provider EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL toFORGOTTEN PASSWORD
To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Search by username. Username. Search by email address. Email address. TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here.SUBSCRIBER SEARCH
Subscriber Search¶. The subscriber search interface is intended to be used to query the billing system for a list of subscriber’s matchingsearch criteria.
SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGINEMAIL SECURE LOGINBEST EMAIL SERVER SOFTWAREFREE EMAIL SERVERS FOR WINDOWSHOW TO SET UP EMAIL ON LAPTOP Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address:CUSTOMER PORTAL
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ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: ASTERISK REAL-TIME STATS Asterisk Real-time StatsPHONEBOOK FOR MYFAM
Area Code: State: Number: City: State: Provider EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. SERVERPLUSABOUT USCONTACT US Layne Sisk. The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before SERVERPLUS EMAIL LOGINEMAIL SECURE LOGINBEST EMAIL SERVER SOFTWAREFREE EMAIL SERVERS FOR WINDOWSHOW TO SET UP EMAIL ON LAPTOP Serverplus Email Login. Email Address: Password: Login. Secure login. Lite mode (Faster) Save Email Address. Exchange User?SERVERPLUS CAREERS
Position. Entry Level Technical Support Agent. Training: Up to $11.00 per hour. Fully Trained: Up to $16.00 per hour. Tasks. Answer inbound technical support calls. Assist end users with WAN connection troubleshooting. Assist end users with LAN connection troubleshooting.Assist end
CONTACT US - SERVERPLUS Please fill out the form below – we'll get back to you shortly! Name: Company: Email Address:CUSTOMER PORTAL
Enter the username or email address on your account below and we will send your password to the email address on your account. Username orEmail:
ISSUETRACKER’S API DOCUMENTATION CONTENTS Issuetracker’s API Documentation Contents¶. Contents:¶ Billing API V2.0 documentation. Introduction; Contents: ASTERISK REAL-TIME STATS Asterisk Real-time StatsPHONEBOOK FOR MYFAM
Area Code: State: Number: City: State: Provider EXPORT API — ISSUETRACKER 1 DOCUMENTATION ticket_id: The unique identifier for the ticket on the external ticketing system. This can be up to 60 characters in length, and can be blank. If given, any new issues associated to this same ticket will use this value for the ticket_external_id field when exported. SEARCH — ISSUETRACKER 1 DOCUMENTATION From here you can search these documents. Enter your search words into the box below and click "search". Note that the search function will automatically search for all of the words. OVERVIEW - SERVERPLUS OVERVIEW This website is operated by ServerPlus. Throughout the site, the terms “we”, “us” and “our” refer to ServerPlus.INTRODUCTION
Introduction. ¶. The Issuetracker Ticket API provides an interface to send ticket data from the Issuetracker system to any external systems. The data is sent over HTTP with SSL support for security. For two way ticket sychronization Issuetracker provides a specification for a ticket search on the external system to retreive a list of tickets IMPORT API — ISSUETRACKER 1 DOCUMENTATION This allows Serverplus agents to have quick and easy access to tickets/notes made from either organization without leaving Issuetracker. Ticket importing uses the same username / password provided for the Ticket Exporter integration settings. To enable ticket exporting we require the URL toFORGOTTEN PASSWORD
To reset your password, submit your username or your email address below. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Search by username. Username. Search by email address. Email address. TICKET API — ISSUETRACKER 1 DOCUMENTATION Ticket API¶. Introduction. Purpose; Export API. Overview; Work flow; Data Description; Expected response codes PLATYPUS INTEGRATION Required Information for setup:¶ External IP - We will need to know the external IP address of the server. All requests will come from the serverplus IPs: 209.90.90.162; 209.90.90.165; 173.10.22.121; Firewall rules, both on the windows machine running the API service and any firewalls/routers afterwards, will need to allow traffic from these IPs on the API service port. BILLING API V2.0 DOCUMENTATION Introduction ¶. The intent of this specification is to create a read-only query service between our IssueTracker (trouble ticket) system, and external billing systems. This provides two distinct services, one to search for subscribers, and the other to return basic subscriber information (subscriber detail) for a single subscriber.SUBSCRIBER DETAIL
Subscriber Detail¶. The subscriber detail interface is used to query the billing system for more detailed information on a specific subscriber. The subscriber’s unique id (which was obtained during search) is used for retrieval. REGISTRY CONFIGURATION SUMMARY Data retention summary. This summary shows the default categories and purposes for retaining user data. Certain areas may have more specific categories and purposes than those listed here.SUBSCRIBER SEARCH
Subscriber Search¶. The subscriber search interface is intended to be used to query the billing system for a list of subscriber’s matchingsearch criteria.
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CUSTOMER AND TECHNICAL SUPPORT Your customers keep you in business, give them the support they deserve day or night! U.S. based support, fully branded to your company. Fixed Wireless, VoIP, Wi-Fi/Hotspot, Fiber, DSL, Dialup,Billing and Sales.
REMOTE DESKTOP SUPPORT You are already the Internet expert...but sometimes your customers expect you to be the computer expert as well! Turn on this profit generator and give them what they need.ISSUE TRACKER
The most comprehensive ticketing system out there! Built for, but not limited to, the ISP industry.Get a Quote
TESTIMONIALS
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_"If you ask around, you are the best option."_ Pinnacle Network Solutions*
_“We were paying lots of money to an answering service who had no technical capabilities whatsoever. Support incidents were just getting escalated, leaving us with the work to resolve them. When we found ServerPlus we switched immediately. They have capable staff and experienced management to handle our customer support needs. Now our business can focus on core competency and sales instead of being tied up in support. Now our customers receive timely technical help and get their problems resolved faster, without our business having to dedicate time and personnel to the tasks!”_Sterling Jacobson
Rapidwave, LLC
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_"I really love that someone calls my cell if you feel there are too many calls coming in. We cannot always see every outage and it is important to us that we have staff to warn us of potential problems. I also appreciate that your staff calls or chats for help. I never want my customers to feel shuffled around if we can help that."_Netwurx
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_"If you ask around, you are the best option."_ Pinnacle Network Solutions*
_“We were paying lots of money to an answering service who had no technical capabilities whatsoever. Support incidents were just getting escalated, leaving us with the work to resolve them. When we found ServerPlus we switched immediately. They have capable staff and experienced management to handle our customer support needs. Now our business can focus on core competency and sales instead of being tied up in support. Now our customers receive timely technical help and get their problems resolved faster, without our business having to dedicate time and personnel to the tasks!”_Sterling Jacobson
Rapidwave, LLC
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CUSTOMER AND TECHNICAL SUPPORT US-based Customer, Technical, Billing and Sales Support (Utah and Florida). Fully-branded to your company. Available as a 24/7/365 solution or After Hours/Overflow and Weekends only. Automated Call-Back System for High Call Volume. 100% Recorded Calls. Real-time access to Call Driver, Incident, Issue, or Combined Reports. Fully-customized Troubleshooting. Email Support. No LD costs by sending calls via SIP. 99.9% uptime with VoIP and PSTN failover. Multilingual Support available.__
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Customers are increasingly turning to Social Media when they need help. Make sure you’re there for them! The internet has changed…and FINALLY support has too!__
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REALCHOICE TV
Our REAL CHOICE TV solution will allow you to bundle, have greater market saturation and will have a major impact on your bottom line! Local Channels included!*
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DATA ENTRY
ServerPlus provides outsourced data entry through our highly trained and competent staff. With thousands of transactions completed weekly our team is always available to provide you with quick, efficient, and low cost data entry. Exceptionally high accuracy combined with efficiency is what you are looking for, and that is exactly what weprovide!
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REMOTE DESKTOP SUPPORT We will remotely access your customer's computer and remove viruses, handle updates, setup email, help with browsing, etc. Cost is per resolved ticket, we don't fix it, you don't pay. Save truck-rolls, increase revenue. Turn on this Profit Generator and become your customer's trusted partner.__
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99.99% uptime. Spam and Virus Filtering through Black Lists and Bayesian Analysis. DKIM and SPF verification to prevent legitimate mail from being flagged as Spam. Full-featured WebMail interface Similar to Outlook. Fully compatible with POP and IMAP. Sync other accounts to WebMail (Hotmail, GMail, etc.) 10GB mailboxes available.* 1
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WE'RE A TEAM THAT LOVE WHAT WE DO*
LAYNE SISK
The President and CEO of ServerPlus. Prior to founding ServerPlus, Layne was the founder of one of the first internet retailers selling products via newsgroups before the introduction of the World Wide Web. He then successfully migrated to be a major retailer on the Web. He has a BS in Business Administration from the University of Phoenix with a minor in accounting. He has many diverse business interests and sits on the boards of several successful companies. Layne and his wife Kathy are the proud parents of 3 children and are active in both community and church.* __
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WARREN SMITH
Warren has been with ServerPlus for 15 years and is currently serving time as the CTO. The remaining sentence is yet to be determined. He received a Bachelor’s degree in Computer Engineering from Utah State University. He loves herding his 3 children and cycling through the variety of the Utah landscape.* __
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MICHAEL COLES
Sales Manager. The past 22 years of Michael’s sales career have taken him from in home sales to tech sales - to building sales teams. . When ‘Mike’ isn’t preaching the ServerPlus Gospel, he spends his time with his wife of 22 yrs, ‘gaming’ with his 6 kids, working on his Z car, Scuba Diving, Caving, Golfing...* __
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JT MCKENNA
JT has worked in the tech support industry since 2001 and has been with ServerPlus since 2006. He currently resides in Lehi, UT with his wife and sons. When he is not managing the call floor or frolicking with his family, he spends an excessive amount of time at his beloved computer following sports and otherwise misusing his time.* __
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ALEXANDRA PECK
ISP Relations Manager. Alexandra has truly come up through the ranks. Her career at ServerPlus began as a Tech Support Agent from which she went on to Mentor and Train new agents and eventually become one of our Supervisors. Because of her experience with ISP's and knowledge of ServerPlus's systems (along with her amazing ability to get things done), she was the perfect choice to make sure the needs and expectations of our clients are always met. Whew! No wonder she spends her time off in Utah's amazing back country...away from tech andphones.
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BO BARRETT
Tier 2 Network Operator. Bo has been with ServerPlus since 2005, during that time he has overseen growth and maintained quality in our support center and eventually became the Call Center Manager. Prior to that he worked as a technician at ServerPlus and was quickly promoted to a supervisory position. Bo has an established background in WISP support, equipment and implementation.* __
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