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aliceplatform.com--2020-03-31__07-29-23

ALICE - Hotel Operations Platform for Housekeeping, Maintenance, Concierge, Front Desk

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Speak to a sales representative. Call us at + 1 (212) 579-2861 GUEST
ENTRY | STAFF LOGIN





* PRODUCT __

* ALICE Platform

*
ALICE Suite
All our tools, one platform: Unite your operations team - delight
guests and deliver excellent service

* Guest Satisfaction

*
Concierge
Meet guest expectations, at scale
*
Guest Messaging
Connect with your guests directly
*
Guest App & Website
Access your hotel amenities and services

*
Logbooks
Organize every important item

* Package Management

* Lost & Found

* Guest Service Recovery


* Operational Excellence

*
Service Delivery
Unify your siloed departments
*
Preventative Maintenance
Keep equipment & rooms in perfect condition
*
Housekeeping
Streamline your hotel’s most expensive department

* COMPANY __

* ABOUT

* OUR STORY
* CAREERS

* FAQ

* NEWS __

* PRESS
* CUSTOMERS
* RELEASES

* BLOG
*
SCHEDULE A DEMO



SCHEDULE A DEMO





__ Label Here

* PRODUCT__

ALICE Platform

*
ALICE Suite
All our tools, one platform: Unite your operations team - delight
guests and deliver excellent service

Guest Satisfaction

*
Concierge
Meet guest expectations, at scale
*
Guest Messaging
Connect with your guests directly
*
Guest App & Website
Access your hotel amenities and services
*
Logbooks
Organize every important item

* Package Management


* Lost & Found


* Guest Service Recovery



Operational Excellence

*
Service Delivery
Unify your siloed departments
*
Preventative Maintenance
Keep equipment & rooms in perfect condition
*
Housekeeping
Streamline your hotel’s most expensive department

* COMPANY__

* ABOUT


* OUR STORY
* CAREERS

* FAQ

* NEWS__

* PRESS
* CUSTOMERS

* RELEASES

* BLOG

SCHEDULE A DEMO



Speak to a sales representative.
Call us at + 1 (212) 579-2861

ALICE
 CURES CHAOS

Manage staff work and guest communication across hotel departments
with the ALICE operations platform

SCHEDULE A DEMO


Download Brochure



__
WATCH VIDEO
×

HOUSEKEEPING



Start using ALICE's
FREE COVID-19 Recovery
Checklist Software

MORE INFO





Start using ALICE's
FREE COVID-19 Recovery
Checklist Software

MORE INFO





See why 100,000 hoteliers across 2,500 hotels use ALICE

WHAT’S NEW AT ALICE?

ALICE LAUNCHES FREE COVID-19 RECOVERY CHECKLIST SOFTWARE

For hotels managing COVID-19 who need to do more with less, ALICE has
created standard and customizable checklists to keep staff organized
and effective.

* __


* __


* __


* __

AN OPEN LETTER TO OUR HOTEL PARTNERS FROM OUR FOUNDER AT ALICE

Even though there are fewer guests at your door, the core of
hospitality - of providing care - might matter all the more.

* __


* __


* __


* __

ALICE EXPANDS PARTNERSHIP WITH NORDIC CHOICE HOTELS 

The innovative Nordic Choice Hotels group has designated ALICE the
brand standard operations tool for four Nordic Choice brands.

* __


* __


* __


* __

ALICE LAUNCHES FREE COVID-19 RECOVERY CHECKLIST SOFTWARE

For hotels managing COVID-19 who need to do more with less, ALICE has
created standard and customizable checklists to keep staff organized
and effective.

* __


* __


* __


* __

AN OPEN LETTER TO OUR HOTEL PARTNERS FROM OUR FOUNDER AT ALICE

Even though there are fewer guests at your door, the core of
hospitality - of providing care - might matter all the more.

* __


* __


* __


* __

ALICE EXPANDS PARTNERSHIP WITH NORDIC CHOICE HOTELS 

The innovative Nordic Choice Hotels group has designated ALICE the
brand standard operations tool for four Nordic Choice brands.

* __


* __


* __


* __

ALICE LAUNCHES FREE COVID-19 RECOVERY CHECKLIST SOFTWARE

For hotels managing COVID-19 who need to do more with less, ALICE has
created standard and customizable checklists to keep staff organized
and effective.

* __


* __


* __


* __

AN OPEN LETTER TO OUR HOTEL PARTNERS FROM OUR FOUNDER AT ALICE

Even though there are fewer guests at your door, the core of
hospitality - of providing care - might matter all the more.

* __


* __


* __


* __

ALICE EXPANDS PARTNERSHIP WITH NORDIC CHOICE HOTELS 

The innovative Nordic Choice Hotels group has designated ALICE the
brand standard operations tool for four Nordic Choice brands.

* __


* __


* __


* __

What is ALICE?

What ALICE does

With ALICE, the work flows: ALICE makes progress, not more process.
ALICE strengthens the team and its work _within_ and _between_
departments, focusing on service and satisfaction. It all makes ALICE
hotels the places where guests and staff want to stay.

How ALICE is built

Hotel technology is often overbuilt, complex, and legacy laden -
exactly the opposite of what you need in a hotel. Hoteliers love ALICE
because it is powerful, elegantly easy to use and constantly
improving. ALICE is built for and customized to your team and your
hotel. It’ll fit your workday with no extra features or bloat, just
a lean, powerful toolset.

How ALICE works

ALICE connects your entire team for task management (definition,
confirmation, escalation), communication, and operational analytics.
It ensures every department is working on a common platform in order
to meet or exceed the expectations of guests and management.



OUR CLIENTS & PARTNERS

GET STARTED






































































































































We are extremely pleased to select ALICE as the Official Guest Service
Technology of Forbes Travel Guide. It is essential that staff members
at a hotel communicate with each other to satisfy many of the 900
standards by which we evaluate a property. ALICE personalizes its
product to meet the needs of each property with whom it partners.”
– Gerard J. Inzerillo, CEO of Forbes Travel Guide



AWARDED
2020 #1 Concierge Software
2020 Top 10 Best Place to Work in Hotel Tech
2020 Finalist Staff Collaboration Tools
(Best in North America) 
2020 Finalist Housekeeping Software
2020 Finalist Preventative Maintenance Software
2020 Finalist Facilities Maintenance Management

About ALICE

AT ALICE, WE PRIDE OURSELVES ON DOING OUR HOMEWORK. WE DREAM AND WE
DO. WE MODEL AND MAKE. It’s not enough to encounter pie-in-the-sky
insights about hotels and hoteliers - and then leave it there. It
requires active listening - conversations with instead of speaking to.
We bake these insights into our platform, into the tool, into our
phenomenal support, and into our hand-picked team. In short, we work
with our partners to build the future. That’s ALICE.

LEARN ABOUT OUR VALUES








Manage staff work and guest communication across departments with the
ALICE operations platform

ABOUT US

* Privacy Policy
* Terms of Use
* GDPR
* Careers
* Support
* Contact Us
*
SCHEDULE A DEMO



OUR PRODUCTS

* Concierge
* Guest Messaging

* Guest App & Website


* Logbooks

* Package Management

* Lost & Found

* Guest Service Recovery


* Service Delivery

* Preventative Maintenance

* Housekeeping - NEW

*
SCHEDULE A DEMO











*
*
*


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